Bluetooth issues. - Nexus 6P Q&A, Help & Troubleshooting

I just go a new Nexus 6P. I am having Bluetooth issues. My Coda button which worked fine on my Note 3, 5 and 7 will not work unless it is the only bt device connected. Also any BT device connected suffers occasional dropouts even when only 2 to 3 feet from the phone.
I thought maybe it could be WEDA rom so I spent all night unrooting, wiping and doing a complete reset to stock. I did allow it to update to 7.0 nougat after first boot.
Anyone else experience BT issues? Any fixes available? Would I have been better off staying on MM 6.1?
Thank You very much for any advice you could offer. If I can't get this fixed this weekend I will need to return it to BB.

Related

[Q] Bluetooth Trouble on 4.4.2

I had a lot of issues with Bluetooth prior to 4.4 which totally went away in 4.4 stock. Now on 4.4.2 its worse than ever with any of the radios (stock 97, 98, hybrids). Bluetooth just dies after a while, it shows "off" in settings and turning it back on just has it toggle right back to off . It takes a reboot to get it back. It can go a day or 5 minutes or anything in between , but eventually this happens. I do a lot of ad2p to headphones while walking or car audio while driving.
My workaround was to go back to 4.4 which again works fine.
It's a mystery to me why I have so much more trouble than anyone else. Could it be a hardware defect on my Nexus 4?
Running 4.4 is not a problem, its not clear to me if 4.4.2 really buys anything. However, this makes further significant updates ominous.
Any ideas?
My conclusion is it's a problem with the binaries or radio in 4.4.2.
The best I can say is if you go into settings, Wi-Fi, advanced, Wi-Fi Frequency Band and select 2.4 Ghz only Bluetooth stops having problems.
You lose wireless N, but for reasons unknown, wireless N stinks on this phone. That's another discussion, though.
All of my problems went away doing this, though

Bluetooth problems, audio & Android Wear

Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Dan76 said:
Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Click to expand...
Click to collapse
I sometimes have issues reconnecting to my bluetooth headset (fixed by repairing) but no issues when it is connected. And I have a moto 360 always connected that has no disconnection problems. I would go with a factory reset!
Dan76 said:
Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Click to expand...
Click to collapse
I know this is several weeks old, but yes I have this issue, and have done everything imaginable to get rid of it, to no avail.
My phone pretty reliably connects to my 360 (or, currently, Pebble), but is almost useless in my car. Fine for phone calls, but audio works 1 time out of 5 at best, otherwise it just does thta jumpy skip thing.
I initially thought it was because of Android Wear -- connecting to the watch was using too much bandwidth and interfering with the ability to talk stream audio -- but a) it's ONLY aproblem in my car (and my wife's car, so it's not JUST my car), never to, like, a standalone bluetooth speaker, and b) I completely wiped my phone and didn't install Android Wear or pear with a watch at all, and the problem resurfaced. A clean wipe almost always results in reliable bluetooth for 2 or 3 days, and then it gets jumpy, which HAS to be a clue (some state or buffer being corrupted / filled?) but I haven't been able to figure out what it's clueing me into.
This thread dives into the potential Android Wear connection, but no real solution.
If anyone who HAS experienced this figures out a solution, I'd really love to hear it.
Not sure if this applies. However, I experienced this EXACT problem when streaming music over bluetooth. This problem only happened AFTER I made or received a call. Reboot is the only cure. This is with 6.0 stock with Feb update. I tried 2 phones with the same problem. Both were new out of the box. This FW is obviously defective. I'm not sure why others aren't reporting this issue. My search for a phone continues....
insanedc said:
Not sure if this applies. However, I experienced this EXACT problem when streaming music over bluetooth. This problem only happened AFTER I made or received a call. Reboot is the only cure. This is with 6.0 stock with Feb update. I tried 2 phones with the same problem. Both were new out of the box. This FW is obviously defective. I'm not sure why others aren't reporting this issue. My search for a phone continues....
Click to expand...
Click to collapse
I can usually toggle off Bluetooth then back on and it's okay, but sometimes it does require a restart. SUPER frustrating when you're driving! I'm glad I'm not the only one, I just wish we'd get more info on this and maybe someday a patch.

Bluetooth audio "stutter" on wake/unlock?

Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.
codeman05 said:
Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.
Click to expand...
Click to collapse
It's a problem at the source code. It's says it's been fixed on Developer N preview 3. So when N is released publicly it should be fixed. Or you can join the beta program. I have preview 3 running now and it's pretty solid. I don't use bluetooth audio though, so I can't say if it is indeed fixed. If you do try it be sure to enable OEM unlocking in Android dev settings just to be sure you can save your device should anything happen. Also check the list of supported apps so if any app you rely isn't supported you can decide from there.
Sent from my Nexus 6P using XDA-Developers mobile app
Gizmoe said:
It's a problem at the source code. It's says it's been fixed on Developer N preview 3. So when N is released publicly it should be fixed. Or you can join the beta program. I have preview 3 running now and it's pretty solid. I don't use bluetooth audio though, so I can't say if it is indeed fixed. If you do try it be sure to enable OEM unlocking in Android dev settings just to be sure you can save your device should anything happen. Also check the list of supported apps so if any app you rely isn't supported you can decide from there.
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Gotcha, that's what I was afraid of. Will checkout the N Preview, thanks!
codeman05 said:
Recently picked up the 6P (still stock on lastest FW) and have only one issue with it.
When I am steaming audio over bluetooth in my car (usually using Play Music), if I wakeup/unlock the device, the audio stutters/lags for a good 5-10 seconds before going back to normal. Once awake, dragging down the notifications menu can cause a similar effect though less pronounced. If I turn the screen back off, it goes back to normal instantly.
I don't have any other BT devices to test this on, but I've not had this issue with any other androids in my car. I also don't see any "lag" issues anywhere else. Before I unlock and root this thing, any ideas on how to fix it on the stock rom, or is a custom rom not likely to fix this either?
Appreciate it.
Click to expand...
Click to collapse
Hey! I just found this post. I have had the same issue on my 6P since receiving it in November. I was stock until just a few days ago, now just running 6.0.1 and xposed. The issue fixed itself right after I wiped and rooted, but is now back. This is odd because booting my phone into safe mode didn't fix the issue, so I'm thinking it's not caused by a specific app, although I'm yet to try it.
Since you mentioned you don't use other bluetooth devices, this problem ONLY exists for me in my car audio, a 2015 Chevy Cruze.
If you don't mind me asking, what car are you driving?
Shocknoble said:
Hey! I just found this post. I have had the same issue on my 6P since receiving it in November. I was stock until just a few days ago, now just running 6.0.1 and xposed. The issue fixed itself right after I wiped and rooted, but is now back. This is odd because booting my phone into safe mode didn't fix the issue, so I'm thinking it's not caused by a specific app, although I'm yet to try it.
Since you mentioned you don't use other bluetooth devices, this problem ONLY exists for me in my car audio, a 2015 Chevy Cruze.
If you don't mind me asking, what car are you driving?
Click to expand...
Click to collapse
I have the exact same problem with my 2015 Chevy Volt nav / stereo system. I never noticed this issue until I updated to the Android N release a few days ago. It always happens when I turn on the screen. I rooted and went back to Android M, but the issue is still there. I'm guessing that's because my phone now has the latest baseband and radios instead of the older ones that did not have this Bluetooth problem. If you guys come up with a fix let me know. I'm thinking of flashing the Android M radios to see if that's the problem since I'm now running a custom Android M based ROM anyway. I tested the phone with my wife's 2016 Mazda CX5 and it has none of this screen on stuttering garbage.
UPDATE: I went ahead rooted, installed Pure Nexus ROM (6.0.1-20160821), installed ElementalX-N6P-1.21 kernel, flashed bootloader-angler-angler-03.54.img and radio-angler-angler-03.61.img from angler-mtc20f-factory-d62de11e.tgz, and after all that the issue is still there! What a complete waste of time. What I'm guessing might be the problem is I switched to Sprint on July 2016. Before that I was on T-Mobile and I never had this screen on stuttering issue. It seems there might be some type of interference here and it's possible it is a hardware design flaw since Google has not been able to fix the issue for quite some time. As of now I've switched to my LG G5 phone which has no Bluetooth issues with my Chevy Volt. If I don't find a fix soon I'll probably sell the Nexus 6P and wait for the newer Nexus devices.
FWIW, I have the same issue with my 2014 Chevy Cruze and my HTC 10. Ran across this thread while hunting down a solution (unsuccessfully, this far).
macmanui said:
FWIW, I have the same issue with my 2014 Chevy Cruze and my HTC 10. Ran across this thread while hunting down a solution (unsuccessfully, this far).
Click to expand...
Click to collapse
I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!
I have found a somewhat reliable fix - PLEASE tell me it works for you all as well.
Hopefully we are all familiar with the problem: A Nexus 6P ( Or whatever is the issue for you) is paired with my 2015 Chevy Cruze that I use to stream audio while commuting. The audio is more or less fine until the screen turns off/I lock the phone. Once I unlock the phone or a notification wakes the screen up, the audio stutters over my car speakers until I turn the screen back off, or 6-8 seconds has passed. This doesn't happen with any other device I own when paired to my car, and my phone doesn't have the same issue when paired with any other bluetooth receiver. I am on a rooted but otherwise stock 6P running 7.0.
I do not use my car for messages, only music/podcasts and phonecalls. I went into the bluetooth settings while driving ( I do not recommend you do this while your car is in motion) and noticed the stuttering was consistent the entire time I had the menu open. This prompted me to assume it must have something to do with the phone making other bluetooth actions while connected to my car, that my car didn't like.
I clicked on the gear for settings next to my car in the bluetooth paired devices list, which pops up the menu that lets you change the name of the device, and what it is used for. My options are: 'Phone Audio', 'Media Audio', 'Contact Sharing', and 'Message Access'. I denied message access to my car the last time it prompted me, but the last two on the list were still checked. I unchecked both of them, reset my phone, and crossed my fingers.
It works. It freaking works. It's not 100% and if I flip the screen on and off over and over again it'll still get a little wonky, but I no longer cringe when I have to unlock my car in the phone.
Will the rest of you give this a shot and let me know if you have similar luck? Best wishes!
Josh
---------- Post added at 01:50 PM ---------- Previous post was at 01:46 PM ----------
mhajii210 said:
I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!
Click to expand...
Click to collapse
You're totally right. I discovered this on my own right about the same time you did apparently and I wanted to make sure it lasted before I made a post here. You deserve all the credit, I'm just so happy it's fixed. Now, I am curious if it'll still stutter a bit if you turn your screen on and off really quickly a few times?
---------- Post added at 01:50 PM ---------- Previous post was at 01:50 PM ----------
mhajii210 said:
I figured out that if I uncheck Message Access for my Chevy Volt under my phone's Bluetooth settings, the screen on stuttering is fixed!! Everything works flawlessly with my wife's Mazda CX5 so it must be a Bluetooth compatibility issue. Check it out and see if that resolves your HTC 10 issue with your Chevy. Good luck!
Click to expand...
Click to collapse
You're totally right. I discovered this on my own right about the same time you did apparently and I wanted to make sure it lasted before I made a post here. You deserve all the credit, I'm just so happy it's fixed. Now, I am curious if it'll still stutter a bit if you turn your screen on and off really quickly a few times?
Seems that GM vehicles are a common denominator too! I have the stuttering with my 6P int my Holden Cruze. Didn't have the issue with my old Nexus 6 and don't have the issue with the 6P when making calls over BT. I haven't listened to as great deal of music from the 6P over BT except in the car so can't really compare there.
It's interesting to read a comment that it was going to be fixed in M preview 3 but even now in Marshmallow release the issue is still there.
Hi, been suffering with a stutter in my Mercedes every 20mins with a 5X on 7.0. Again, seems a common problem with Mercs. I tried EVERYTHING to fix this for months, including full phone wipes and flashes.
I just fixed my issue entirely, not sure if it will work for you guys, but I believe it is an issue with the BT bandwidth that the car is able to cope with. I turned off Phone Book and SMS Message Access services and my issue is gone. I think the phone is maxing the bandwidth with A2DP and as soon as a sync is requested for phone book or message = the problem arises.
Pica_Man said:
Hi, been suffering with a stutter in my Mercedes every 20mins with a 5X on 7.0. Again, seems a common problem with Mercs. I tried EVERYTHING to fix this for months, including full phone wipes and flashes.
I just fixed my issue entirely, not sure if it will work for you guys, but I believe it is an issue with the BT bandwidth that the car is able to cope with. I turned off Phone Book and SMS Message Access services and my issue is gone. I think the phone is maxing the bandwidth with A2DP and as soon as a sync is requested for phone book or message = the problem arises.
Click to expand...
Click to collapse
Interesting. It certainly does feel like a bandwidth issue. I have a Moto360 and has tried turning that off but hadn't thought of turning phone functions off. I don't really want to do that either but will try it to confirm.
I turned off phonebook and SMS but it made no difference to me at all.
I have noticed a Terrible shutter from my device when paired to a portable BT speaker. at times the only fix is to turn the speaker off then back on. it is horrid.

Bluetooth issues

I'm on my second phone now. The first one, the Bluetooth completely failed to operate anymore. I couldn't turn it on. I tried everything. So, I was able to get it exchanged at bb. Before it failed, I noticed that the signal strength was a lot lower than my old turbo. On my new mzf, I'm finding the same issue with the range. Has any one else has a signal issue?
Yes, I have exactly this issue. I suspect it is a MM software issue; there seems to be a problem with MM and bluetooth beyond just the MZF. I'm going to try to flash the stock recovery files and see if that helps.
i returned mine for bt issues. audio playback suddenly was stuttering on all devices.
Sent from my XT1650 using Tapatalk
After this last update, it seems my BT is working better. I'm gonna do a couple distance tests that were problems before this weekend.
Well, it looks like my BT is working better now. I'm assuming something changed from the last update, but now when I step into another room, the BT speaker doesn't get crackly like it used to.

Bluetooth issues

Having an issue with the Bluetooth on this phone. When streaming music to a stock head unit (no navigation) on a 2015 Mitsubishi Lancer, the songs speed up for about a half second, every 30-40 seconds. It's not skipping, pausing or anything like that, it's actually speeding up the temp and pitch.
An S7 Edge doesn't do this with the same head unit, but the user was not happy with the S7E.
I haven't tested with other devices (but I will shortly), because she only listens to music in the car.
Anybody else see this issue? Thanks!
Same issue here. Happens in my car, with my shower speaker, and with my portable speaker
(UE Boom 2). It is incredibly frustrating and has been an issue with my phone for a while. Really miss my note7.
raduque said:
Having an issue with the Bluetooth on this phone. When streaming music to a stock head unit (no navigation) on a 2015 Mitsubishi Lancer, the songs speed up for about a half second, every 30-40 seconds. It's not skipping, pausing or anything like that, it's actually speeding up the temp and pitch.
An S7 Edge doesn't do this with the same head unit, but the user was not happy with the S7E.
I haven't tested with other devices (but I will shortly), because she only listens to music in the car.
Anybody else see this issue? Thanks!
Click to expand...
Click to collapse
have you done a factory reset?
I know my bluetooth earbuds did this sometimes. It happened after trying to skip a song.. If youre not rooted, try a factory reset or see if your phone has an update? If you are rooted. Id wipe youre phone through TWRP and reflash your rom to see if that helps.
OK, so the phone isn't rooted (and never will be) and a factory reset is completely off the table. I do believe that it is either fixed or worked around, I switched the music player to PowerAMP 3.0 Beta latest build and it seems to be completely gone.
i also have this same issue when bluetoothing to my car. i still havnt found a fix/workaround for it. had this issue with stock ROM/and now the custom ROM so hopefully a update will fix it.
I've had this issue in 2 of 3 places that I've paired up.
1) Dodge Durango - Music from any app is basically unlistenable. I get about 10 seconds of music, then a bunch of stuttering, then about 10 seconds of music.....
2) Samsung Soundbar - Same description as above, but only when more than 5 feet from the soundbar. BT should be at least 30feet good in an open room, right? Yeah, not for me.
3) Jawbone Jambox - Everythign works fine here from everywhere in my condo. Separate, rooms, no problem. Weird.
So yeah.. Not sure if it's a BT buffer thing, but I certainly can't find any settings that might make any difference.
SUCKS
Same problem here. 2017 F250 Sync 3. Before I rooted it would randomly drop the bluetooth connection. Seems a little worse now that I am rooted running the stock Rom. Thinking maybe I should try an ASOP rom?
I do not have this issue or dropped connections. I do, however, get a 3-4 lag between the sound and the mouth movement on screen. It only happens with my LG V20 and my previous phone LG Nexus 5X. Before that I had a Huawei Nexus 6P that worked perfect.
mrcoolgli said:
Same problem here. 2017 F250 Sync 3. Before I rooted it would randomly drop the bluetooth connection. Seems a little worse now that I am rooted running the stock Rom. Thinking maybe I should try an ASOP rom?
Click to expand...
Click to collapse
I have a 2016 F150 with Sync 3 verizon 2.2 with Android Auto and I never had bluetooth issues until I rooted my V20 with Verizon. I also was having bluetooth issues with my Android Wear watch after rooting, it would randomly disconnect and never connect again until rebooting the phone. What fixed it for me was flashing the modStock kernel, I am currently on the WETA rom and everything is perfect.
xbmoyx said:
I have a 2016 F150 with Sync 3 verizon 2.2 with Android Auto and I never had bluetooth issues until I rooted my V20 with Verizon. I also was having bluetooth issues with my Android Wear watch after rooting, it would randomly disconnect and never connect again until rebooting the phone. What fixed it for me was flashing the modStock kernel, I am currently on the WETA rom and everything is perfect.
Click to expand...
Click to collapse
So I wiped my phone and loaded the MegaROM. It's much better. Not perfect. So I believe most of the issue are likely software. Again stock the phone had significant issues. My old V10 rooted never missed a beat on this truck.
Bluetooth can always have random problems pop up unexpectedly. Aside from the occasional glitch here and there, I havent had any major bluetooth issues on t mobile stock Rom or on WETA (which I'm currently on)
My V20 never connects to my car bluetooth automatically, and doing it manually every time is driving me insane. I'll try rooting and flashing some ROMs tonight to see if that solves the issue.

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