If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
Did the phone work?
Whether the phone worked or not is irrelevant. The phone is counterfeit, meaning its components would be subpar. Especially the screen, which would be an IPS LCD at best, TFT LCD at worst, with a resolution decidedly below the 2560x1440 of a genuine article.
As the above post mentions, it is most possible counterfeit. My guess is that it is at best a US refurbished item that was sent to China for repackaging and became "new and sealed." I checked for its IMEI and turned out clean.
I did not even turn on the phone because
a) ethically, it would be wrong and
b) if I am going to return a counterfeit or not as described item, the closer it is to the original condition, the better it is for full refund
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
Was the seller from the US or Hong Kong ?
mikeprius said:
Was the seller from the US or Hong Kong ?
Click to expand...
Click to collapse
Did my bit of research to figure that out. First, some context. So, lot of Chinese sellers have a US pos (point of sale) with a residential address here (primarily happens to be in California cities because of closer proximity to airports with ease of international imp-exp) and sell stuff here as US seller. It is only when you look at their sale history and what they've been selling vis-a-vis their returns/return comments, most buyers are disgruntled with having requests to either take partial refunds and take off negative reviews or keep the product and...options are endless.
My seller was in PA, and I have been keeping an eye out for a NIB N6 for months. Few weeks ago, they (32GB, Blue or White) were being sold for $285 directly from Hong Kong from different sellers. Not too many bought those (I kept them on my watch list to see what's going on). Suddenly, these vanished from the site (for the most part). Then, this $199 deal came along from a 98.5% rating seller. Sounded too good to be true; still, I jumped at it because I was hoping for the best and also trusted Ebay's return policy. Now this...so, I think that My seller is likely a point of contact for Chinese sellers.
sdg1980 said:
Did my bit of research to figure that out. First, some context. So, lot of Chinese sellers have a US pos (point of sale) with a residential address here (primarily happens to be in California cities because of closer proximity to airports with ease of international imp-exp) and sell stuff here as US seller. It is only when you look at their sale history and what they've been selling vis-a-vis their returns/return comments, most buyers are disgruntled with having requests to either take partial refunds and take off negative reviews or keep the product and...options are endless.
My seller was in PA, and I have been keeping an eye out for a NIB N6 for months. Few weeks ago, they (32GB, Blue or White) were being sold for $285 directly from Hong Kong from different sellers. Not too many bought those (I kept them on my watch list to see what's going on). Suddenly, these vanished from the site (for the most part). Then, this $199 deal came along from a 98.5% rating seller. Sounded too good to be true; still, I jumped at it because I was hoping for the best and also trusted Ebay's return policy. Now this...so, I think that My seller is likely a point of contact for Chinese sellers.
Click to expand...
Click to collapse
I have seen a lot of sellers from Hong Kong, but it never occurred to me that they were using US addresses to front. Ironically, the product was nearly the same as the Hong Kong......Ebay has gotten much better about fraud though. Before (over 10 yrs ago) Ebay and Paypal were 2 separate companies and the protection was very weak and only a percentage of the price. Now they allegedly cover it....I'm curious to what ends up happening with your situation.
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
It is a moot point compared to the rest of your post, but the ATT models can be locked. I purchased one for someone, and it was carrier locked. The person didn't really care since they use the AT&T side of straight talk anyways.
Strephon Alkhalikoi said:
...The phone is counterfeit, meaning its components would be subpar. Especially the screen, which would be an IPS LCD at best, TFT LCD.....
Click to expand...
Click to collapse
I think it is a look a like.
The price 199, is to low for a brand new N6.
chapelfreak said:
It is a moot point compared to the rest of your post, but the ATT models can be locked. I purchased one for someone, and it was carrier locked. The person didn't really care since they use the AT&T side of straight talk anyways.
Click to expand...
Click to collapse
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
NLBeev said:
I think it is a look a like.
The price 199, is to low for a brand new N6.
Click to expand...
Click to collapse
No, it's the real deal but used or at best refurbished. Look up on eBay. Thousands of well known brands are sold as new or used. I got my N6 brand new over there. So, it's not always fraud. In this case, it's not as advertised and the box is fake. That's all.
When you see "brand new in box" after two years of a flagship phone, you'll have raised eyebrows for sure. I did, bit the bullet anyways, and am getting refund.
sdg1980 said:
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
Click to expand...
Click to collapse
My comment was in response to your point d. The N6 is in fact locked to a specific carrier, ATT, in my experiences buying them for customers.
I've had bad luck buying "new" phones in the past. I'll never forget the headache when I bought a brand new Galaxy S and the speaker doesn't work. Wasn't the seller's fault. The phone was just defective. Anyway I decided just to send it to Samsung since it was covered under warranty. They sent it back to me THREE TIMES before they actually fixed the problem. Then I bought a Samsung Galaxy Note II on ebay and the camera wouldn't focus. Finally I decided to never buy a phone from ebay again. I feel your pain.
Sent from my Nexus 6 using XDA-Developers mobile app
sdg1980 said:
I'm not comprehending your point here. I'm talking about fraud. As I type this, I'm being fully refunded through eBay. Whether you got the original one or not for your friend is the point of this thread, not which carrier.
Click to expand...
Click to collapse
Your point D mentions that no Nexus 6 is ever carrier locked. As written that's false, making point D invalid. To make point D valid you would need to mention that no N6 comes carrier locked to T-Mobile.
That is why he pointed it out.
As far as I know, there havent been any rumblings of a Nexus 6 Clone on the net like Samsung phones.
Also there were 3 variants of the Nexus 6 where as 2 of them were carrier locked and one which was carrier branded but technically unlocked.
T-Mobile/At&T are carrier locked, while the Verizon version is not and I can attest to this because I own a Verizon variant running on T-Mobile.
Like most Chinese clones the phones are usually IPS or TFT panels with subpar resolution of the original. Also they can only achieve 26 but will have a fake 4G icon to make people think the phone is using 4G.
Now your story is a cool one, as you did not even test the phone, or actually use the phone. You didnt even turn on the phone. Therefore I do not buy your story, and without proof you cannot say the phone is a clone or fake one. You have every right to inspect the item you bought to make sure it is not fake. So i find your claims incomplete of merit.
@bvzxa3: T-Mobile never locked their Nexus 6. That dubious honor was reserved for AT&T, along with having the death star on the back. Also, he never said the phone was counterfeit. I made that assumption based upon the description of the box having spelling errors and misaligned "cut here" hash marks. A later post of his mentions his belief the phone was in fact refurbished, but not by Motorola.
two variants: unlocked US version, and an International version.
I bought one from us for only $249.00 and have never had a problem with it.
I agree you should have tested it without that you should not get a refund.
I got Verizon one and it was locked.
Sent from my Pixel XL using xda premium
sdg1980 said:
If you know someone who took advantage of the recent $199 brand new Nexus, locked to T-Mobile, "sealed in box" deal, tell them it was a fraud and file for a return claim IMMEDIATELY. I figured it out today when I opened the box
a) for starters, the original Google box did not read "make in china"; even if it did, it would say.....umm.. Made in China (Grammar, people, grammar).
b) The original Google OEM packaging did not have the production date inscribed on the box; this "new box" did.
c) the dotted seal itself was a quite a bit misaligned (you guys will know what I am talking about)
d) No N6 is EVER locked to specific service. I still took the bait thinking that well, since it says locked to T-Mobile, the sim will come separate. I am not sure if this part is authentic, but I assumed that none of these N6 OEM boxes were supplied with sims inside. This one came with one inside. So, how did it end up inside if this was "sealed"?
e) the BIGGEST giveaway--the OEM screen protector was quite unique for our handsets; it was rough to touch but plain, and more importantly, it had a marked white triangular spot at the left corner of the handset (Google's way of saying that you can peel this from here if you want). This one I received had a cheap 60 cents type screen protector with smudges and crumples all over.
So, yea, filed a report and waiting for a refund. So much for my future love for this brilliant beast. Now I will have to give more love to my current one.
Click to expand...
Click to collapse
You didn't share any links so it is hard to know what the situation was other than the fact that you feel ripped of by the unauthentic looking phone. But let me share my own experience of buying what seemed like new phones and how that turned out.
I really like Samsung Note 3. I think it was one of the best phones ever made, not because it has the best performance or build, simply because it is a good toy; it is easy to root and a lot of development has been done on it. You can tear it apart and put it back together in 5 minutes. It is not full of glue and impossible to reach corners. After 3 years used Note 3 phones still get sold at prices higher than some mid tier phones. I also have an S7 edge but I rarely use it. It is just not as much fun.
It is because of that, that I have owned 6 of them so far. If I break them I either fix them or get another one. And since it is not sold in retail stores anymore the only place to get them is Ebay.
Six months ago I found one advertised as a new T-Mobile phone on Ebay for ~$240 but it would be shipped from Hong Kong. I was curious how a T Mobile phone would actually be sold in Hong Kong? But with today's global economy it would not be a far stretch of imagination so I went ahead and ordered it. Took about a month to get it and when I opened the box I could swear the thing was a new phone. Everything was correct down to the T Mobile logo on the box.
After a few days I realized that, as new as the thing looks on the outside, it was in fact not a T Mobile phone. The LCD had an image burned into it which was visible especially on a blue background. It had clearly been used as a demo unit for a long time showing the same image over and over, which had gotten burnt into the OLED display. The headset connector had been used 366 times, charger connector 1216 times, and S pen had been detached 313 times. So the phone had been used extensively.
I dug a bit more into the hardware of the phone and I found that the model number hardcoded into the phone was SM-N900TZKETMB which is the model number for a black phone. This phone was white so clearly the frame and the back had been changed. I should have known better because the phone had a gold trim. T Mobile never sold this phone in this color.
I called Samsung and they said the phone had run out of warranty. I actually guessed it myself because again I could access the hardcoded info in the phone and I knew it had been manufactured more than 2 years before the purchase date.
So, in summary, this was not a new phone. This is a refurbished phone, albeit masterfully refurbished. I emphasize that it was not a copy. I verified myself that it has all the genuine hardware inside. So I ended up returning it for a refund.
A few months later, I found a "new" T-Mobile Sony Xperia Z3 on Ebay, another one of my favorites, sold from Hong Kong. Went ahead and ordered it, just to go through the same ordeal. If you know one thing about Z3 it is probably the fact that it has a great camera. The camera on this one was horrible. I have never before or since seen a camera that bad. The LCD was dim with uneven brightness, and some other problems... you get the picture. I ended up returning that as well. Later, I found out that T Mobile never sold this phone in this color either, so fool me once...
A couple of months passed by and I figured that since I like Note 3 and that white phone with the gold trim actually looked good, knowing that I will get a refurbished phone, I should go ahead and order another one from Hong Kong. After all, it was the original hardware in a refurbished shell, so what could go wrong. I ordered it and it came, again, in a sealed box with all bells and whistles. This time however, the phone would not function properly. It would not attach to T Mobile LTE network and even after putting the right APN etc, I would lose connection after every reboot. I started looking into the hardware. I found that it was in fact an N9005 (international model) refurbished as a N900T!!! They had force-flashed the T Mobile ROM on it and in the process had blown the knox fuse, which was a deal breaker since I need to use the phone in a secure corporate environment. That phone went back to Hong Kong as well.
So three phones from three different vendors all having the same problem. Why?
Because there is a cottage industry in China that buys used phones from the US and other countries. They clean them up, replace the exterior frame, replace any broken components with aftermarket parts, and they even print the exact same brochures, boxes, and plastic wrappings to masquerade them as new, and they sell them on the internet. This is a step-up from the fake phones they used to make a few years ago so at least the hardware inside is mostly authentic, but they are dishonest and will easily lie to you about the phones being new. The above-mentioned phones were all shipped, not from Hong Kong, but from China through Hong Kong. Not everyone is picky like me to go through all this trouble to test and return these effectively used products. Some people just use the phone to make phone calls, which most of these phone do very well anyway.
I do not want to disrespect the Chinese. But in the consumer electronics sector, this is unethical and I see it being done more and more by them. Selling low grade goods disguised as original products to people erodes the buyers confidence. Five years ago if I wanted to buy a replacement LCD on Ebay, I could find some at the $100 dollar price mark and some at the $10 level, which would tell me which one it the Chinese low quality crap so I could stay away from it. Today, I want to buy a Sony LCD on Ebay and I have a price range from $20 to $50 and there is no guarantee that the $50 is any better than the $20 one. For what I know they may have all come from the same crappy low quality manufacturing line in Shenzhen.
Just to make things clear here, when we're referring to AT&T locking the device, we're referring to a SIM lock, not a bootloader lock. Regardless of carrier, the US Nexus 6 could be bootloader unlocked so custom ROMs could be installed. But only AT&T SIM locked the device.
Related
Well, I finally got Sprint to do an express replacement (send me a new/refurb phone over the mail and I return them mine) after hours of explaining to them that dirt under the glass is not accidental damage and should be covered by my TEP. I tried going to the local store here and they swapped my screen with one that was all scratched and horribly nicked on the edges. I just stared back at the store rep and didn't say a word... which prompted him to say "well, there's no dirt under the glass now." Anyways, they put my old display back (4 hours of my life wasted).
Now, there is a 2 week backorder for these replacements due to a shortage on these phones (Still?! Does HTC/Sprint not like money?!). Apparently, this is advantageous to me as I'll most likely be getting a new unit, rather than a refurbished one (according to the phone rep).
Now, I had asked the rep if he could get me a white EVO instead, and he said he'd make a note of it. However, the SKU for the replacement is ending in K1, which I believe is black (since the white one ends in WT). Can anyone confirm this?
Also, anything I can say to convince them to get me a white one? I tried telling them that my current EVO is white, but they can obviously check. Anything else?!
Thanks in advance...
When I called assurion for replacement I was asked what color I wanted.
Sent from my PC36100 using XDA App
Do you have TEP? Why did you call Assurion and not Sprint? I just for my "your replacement is being processed e-mail". Do you think I can still call them?
Well, just got off the phone with Asurion and they said that my replacement was done through Sprint internally since there was no deductible to be paid. Asurion only handles those claims requiring a deductible.
I guess I might be stuck with a black one.
At least, the rep again today confirmed that due to low availability, the phone was going to be brand new.
I guess I can always get an OEM back cover on eBay for $60. :/
I actually tried this and sprint said that they cant do that because the white evo is only acquirable through best buy.
kenfly said:
I actually tried this and sprint said that they cant do that because the white evo is only acquirable through best buy.
Click to expand...
Click to collapse
Not true. Initially when the white EVO was released it was exclusive to Best Buy. Today you can purchase either color at Sprint stores as well as Best buy, etc.
From my experience, each different color phone has it's own individual SKU and therefore sprint replaces your device with the exact same model and SKU. Technically it is still the same phone but it takes a manager\supervisor to over-ride the system in order to swap to a different color phone. Sprint's system automatically orders the exact same SKU therefore regular sprint employees must get an approval from a m anager or supervisor in order to change the SKU.
It can be done but you will have to persuade them to do it. Since your phone has a warranty issue i wouldn't waste an insurance claim in order to get a different color phone but that's your choice. The only other suggestion I can make is to search craigslist for people wanting to trade their EVO's for the opposite color. There are many people out there who will do even swaps for the opposite color EVO. But only do swaps inside a corporate Sprint store so that you can verify the phone you are trading for has a good esn and can be activated on Sprint. You will also need an "extra" spare unactivated Sprint phone to make the esn swapping much easier... trust me on this.
tx_dbs_tx said:
Not true. Initially when the white EVO was released it was exclusive to Best Buy. Today you can purchase either color at Sprint stores as well as Best buy, etc.
From my experience, each different color phone has it's own individual SKU and therefore sprint replaces your device with the exact same model and SKU. Technically it is still the same phone but it takes a manager\supervisor to over-ride the system in order to swap to a different color phone. Sprint's system automatically orders the exact same SKU therefore regular sprint employees must get an approval from a m anager or supervisor in order to change the SKU.
It can be done but you will have to persuade them to do it. Since your phone has a warranty issue i wouldn't waste an insurance claim in order to get a different color phone but that's your choice. The only other suggestion I can make is to search craigslist for people wanting to trade their EVO's for the opposite color. There are many people out there who will do even swaps for the opposite color EVO. But only do swaps inside a corporate Sprint store so that you can verify the phone you are trading for has a good esn and can be activated on Sprint. You will also need an "extra" spare unactivated Sprint phone to make the esn swapping much easier... trust me on this.
Click to expand...
Click to collapse
I remember seeing the white EVO in Sprint stores as well.
I decided to just stick with the black after all. The white does look better, but I feel it'll just get dirty quicker and it'll also make me and my girlfriend annoyed at having to make sure which is which.
I can always change the backing with an OEM kit from eBay for $59.99.
Thanks again for your help!
Good luck with the new phone....
Good luck with the new phone. I went through 3 refurbs phones before I started contacting the executive offices demanding a new one. The real let down was I got the brand new in box phone today and what do you know? Light leakage around the gasket and a pin size dot next to the home button where light comes through
The white one feels a bit cheaper. The battery cover is very thin plastic (aka it bends with little pressure) and gets super slippery. Just buy a white case (which I had to do for my already white Evo).
i've just bought a new nexus s from cpw, and the seal tag is broken, but with another seal tag put over the top. i'm guessing this isn't normal and the phone has been used before and a new seal has been slapped over the top. anyone else experienced this?
i'm sure i'm in my rights to reject this.
I would reject it. My first Nexus S was from Best Buy and they tried to sell me the display model. The screen had a dead spot in it. They were baffled when I returned it a few days later as to what could have been the issue with that. Its a display model, and you:
A) didn't tell me that
B) didn't offer me some sort of open box discount as it was essentially used
C) didn't bother testing it to make sure it worked properly
I took it to a different store and they exchanged it for me right away and I am much happier.
after 20 mins phone tussle with cpw the advisor didn't understand that i bought a sim-free phone and kept telling me about my upgrade would be cancelled, that my contract would have to be cancelled too, and that i have to take it back to the store - at my expense - to return it and wait 3 days for a refund. i could then buy another phone instore though... after a bit of to'ing and fro'ing it looks like i can now actually walk out with a new phone, without 'purchasing' a new phone.
to cpw's credit though, i now have a new phone in my posession even after travelling to the store. so all's good (i hope)
also - not sure how true this is - but after i said that sim-free's usually have an extra seal inside the box, and i didn't think it was kosher - she pointed out that this is only with htc devices, and not samsung, and only samsung would have put that seal on over the original box as 'they' don't have samsung stickers...
which also kinda hints that they do resticker other brands.
mine was like that, I wasnt bothered to be honest
Mine was like that as well, seems to be widespread
The ones from Best Buy dont even come sealed. It drives me crazy
Hello everyone
I do have Samsung Galaxy Note N7000
And i was wondering how to tell if my galaxy note is refurbished or factory made
because i keep notice that my phone keep freeze a lot plus the Google maps and GPS totally kill the phone and so slow to use so please tell me if that normal thing to happen too or not ,
It might be the firmware.
Try Flashing XXLA6 Stock.
AFAIK, There is no way to tell whether a unit is brand new or Refurbished.
Dont know if this applys to notes. But for my galaxy s the different of a retail and a refurbished( the replacement phone samsung gave me) was the sticker on the back of the.phone showing serial imei and such. The retail onw is nice and good quality with samsung logo and made location. The refurb one is just one cheap sticker with some barcode and number
Sent from my GT-N7000 using Tapatalk
JazonX said:
It might be the firmware.
Try Flashing XXLA6 Stock.
AFAIK, There is no way to tell whether a unit is brand new or Refurbished.
Click to expand...
Click to collapse
That means i shud flash my phone to European version ?
Is that ROM is the fastest ?
tg9413 said:
Dont know if this applys to notes. But for my galaxy s the different of a retail and a refurbished( the replacement phone samsung gave me) was the sticker on the back of the.phone showing serial imei and such. The retail onw is nice and good quality with samsung logo and made location. The refurb one is just one cheap sticker with some barcode and number
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
I cant tell if my material good or not on the phone because i havent used any galaxy note's before except mine
So i was thinking that some guys says go to RTN number but idk how to do that
because they say i shud dial up some code which never work for me
any idea about that code ?
From where did you get it ?
Do not flash XXLA6
wipe your device and flash the latest Emirates rom (arabic rom)
it is fast and stable.
The ICS will be released soon.
M.Noury said:
From where did you get it ?
Do not flash XXLA6
wipe your device and flash the latest Emirates rom (arabic rom)
it is fast and stable.
The ICS will be released soon.
Click to expand...
Click to collapse
I got it from a guy who sells them on big hardware site in egypt
And i already have the emirates version on my phone
Just the thing is , how to tell if my phone is refurbished or not , whats the steps to know ?
there is no physical evidence new / user or phone from shop returns ...
i have your same version of the note, and it does the same with freezing, a friend has the same note but with v2.3.6 not 2.3.5 and it works a lot better.
so try updating to 2.3.6 (assuming that your device has no warranty) or wait for the ICS
Never ignore gut feelings!
I should have trusted my gut when I received my "NEW" SGN (N7000) -- a purchase I made on Amazon from a seller named "Goodios" -- when it arrived in a box with a broken factory seal. There was a sticker over the original seal but upon closer inspection it was obvious that the original factory seal had been broken. Unfortunately for me, due to the seller's high feedback rating I unconsciously began making excuses for them from the get go. I assumed they opened the box merely to add an aftermarket US power adapter despite common sense screaming out the fact that there would have been no practical reason to do such a thing. Any additional accessories could have simply been dropped into the shipping box -- there was after all plenty of room.
The last and biggest clue which would finally convince me that this was in fact NOT a new unit as described by the seller was the missing sticker that should have been covering the screw at the top left corner of the battery well. Removal of this sticker voids the factory warranty, and the fact that it was missing on mine told me that my unit was likely refurbished.
Unfortunately again for me I didn't figure out that last clue until after the 30-day window in which I could have returned the phone. I'm kicking myself now because that's something I would have otherwise thought to check had my suspicions not be quelled by the seller's feedback rating. A high positive feedback ratio often signifies an honorable seller, but it can also signify a crooked seller with ignorant customers like me. Another expensive lesson learned (sigh).
AjaxTheCleaner said:
I should have trusted my gut when I received my "NEW" SGN (N7000) -- a purchase I made on Amazon from a seller named "Goodios" -- when it arrived in a box with a broken factory seal. There was a sticker over the original seal but upon closer inspection it was obvious that the original factory seal had been broken. Unfortunately for me, due to the seller's high feedback rating I unconsciously began making excuses for them from the get go. I assumed they opened the box merely to add an aftermarket US power adapter despite common sense screaming out the fact that there would have been no practical reason to do such a thing. Any additional accessories could have simply been dropped into the shipping box -- there was after all plenty of room.
The last and biggest clue which would finally convince me that this was in fact NOT a new unit as described by the seller was the missing sticker that should have been covering the screw at the top left corner of the battery well. Removal of this sticker voids the factory warranty, and the fact that it was missing on mine told me that my unit was likely refurbished.
Unfortunately again for me I didn't figure out that last clue until after the 30-day window in which I could have returned the phone. I'm kicking myself now because that's something I would have otherwise thought to check had my suspicions not be quelled by the seller's feedback rating. A high positive feedback ratio often signifies an honorable seller, but it can also signify a crooked seller with ignorant customers like me. Another expensive lesson learned (sigh).
Click to expand...
Click to collapse
Thats really annoying when you can find people like these all over the internet trying to steal you with all ways possible . Sorry to hear that you fell in such a trap man .
Sent From My Samsung Galaxy Note N7000 Using XDA Premium
AjaxTheCleaner said:
I should have trusted my gut when I received my "NEW" SGN (N7000) -- a purchase I made on Amazon from a seller named "Goodios" -- when it arrived in a box with a broken factory seal. There was a sticker over the original seal but upon closer inspection it was obvious that the original factory seal had been broken. Unfortunately for me, due to the seller's high feedback rating I unconsciously began making excuses for them from the get go. I assumed they opened the box merely to add an aftermarket US power adapter despite common sense screaming out the fact that there would have been no practical reason to do such a thing. Any additional accessories could have simply been dropped into the shipping box -- there was after all plenty of room.
The last and biggest clue which would finally convince me that this was in fact NOT a new unit as described by the seller was the missing sticker that should have been covering the screw at the top left corner of the battery well. Removal of this sticker voids the factory warranty, and the fact that it was missing on mine told me that my unit was likely refurbished.
Unfortunately again for me I didn't figure out that last clue until after the 30-day window in which I could have returned the phone. I'm kicking myself now because that's something I would have otherwise thought to check had my suspicions not be quelled by the seller's feedback rating. A high positive feedback ratio often signifies an honorable seller, but it can also signify a crooked seller with ignorant customers like me. Another expensive lesson learned (sigh).
Click to expand...
Click to collapse
This is why I prefer to go out n buy stuff myself rather than ordering it from eBay or Amazon..if u yourself would have gone out to a Samsung store or any other store u wouldn't have gone through this..
Sent from my Galaxy Note with Blazing CM9
AjaxTheCleaner said:
I should have trusted my gut when I received my "NEW" SGN (N7000) -- a purchase I made on Amazon from a seller named "Goodios" -- when it arrived in a box with a broken factory seal. There was a sticker over the original seal but upon closer inspection it was obvious that the original factory seal had been broken. Unfortunately for me, due to the seller's high feedback rating I unconsciously began making excuses for them from the get go. I assumed they opened the box merely to add an aftermarket US power adapter despite common sense screaming out the fact that there would have been no practical reason to do such a thing. Any additi]onal accessories could have simply been dropped into the shipping box -- there was after all plenty of room.
The last and biggest clue which would finally convince me that this was in fact NOT a new unit as described by the seller was the missing sticker that should have been covering the screw at the top left corner of the battery well. Removal of this sticker voids the factory warranty, and the fact that it was missing on mine told me that my unit was likely refurbished.
Unfortunately again for me I didn't figure out that last clue until after the 30-day window in which I could have returned the phone. I'm kicking myself now because that's something I would have otherwise thought to check had my suspicions not be quelled by the seller's feedback rating. A high positive feedback ratio often signifies an honorable seller, but it can also signify a crooked seller with ignorant customers like me. Another expensive lesson learned (sigh).
Click to expand...
Click to collapse
Could you please post a picture of a note with or without the sticker? I've looked everywhere but i can't find a picture. I fear i am like you and am missing the sticker but am still within the time period to return my note
AjaxTheCleaner said:
I should have trusted my gut when I received my "NEW" SGN (N7000) -- a purchase I made on Amazon from a seller named "Goodios" -- when it arrived in a box with a broken factory seal. There was a sticker over the original seal but upon closer inspection it was obvious that the original factory seal had been broken. Unfortunately for me, due to the seller's high feedback rating I unconsciously began making excuses for them from the get go. I assumed they opened the box merely to add an aftermarket US power adapter despite common sense screaming out the fact that there would have been no practical reason to do such a thing. Any additional accessories could have simply been dropped into the shipping box -- there was after all plenty of room.
The last and biggest clue which would finally convince me that this was in fact NOT a new unit as described by the seller was the missing sticker that should have been covering the screw at the top left corner of the battery well. Removal of this sticker voids the factory warranty, and the fact that it was missing on mine told me that my unit was likely refurbished.
Unfortunately again for me I didn't figure out that last clue until after the 30-day window in which I could have returned the phone. I'm kicking myself now because that's something I would have otherwise thought to check had my suspicions not be quelled by the seller's feedback rating. A high positive feedback ratio often signifies an honorable seller, but it can also signify a crooked seller with ignorant customers like me. Another expensive lesson learned (sigh).
Click to expand...
Click to collapse
If it was fulfilled by Amazon then you might have hope. Let them know what you discovered and then tell them the item was not as described and that you demand a full refund. Amazon customer service phone number 1-866-216-1072
---------- Post added at 01:55 AM ---------- Previous post was at 01:52 AM ----------
Techimplant said:
This is why I prefer to go out n buy stuff myself rather than ordering it from eBay or Amazon..if u yourself would have gone out to a Samsung store or any other store u wouldn't have gone through this..
Sent from my Galaxy Note with Blazing CM9
Click to expand...
Click to collapse
Good point but hard to find a "brick and mortar" store in the USA that sells this international unlocked phone therefore Amazon and ebay. I didn't even know Samsung had their own stores. If they have them in the USA it must be major cities like NYC, Chicago, LA, etc.
Hello,
I just wanted to share my experience that I had with Motorola regarding replacement of my Nexus 6.
So, I have had my Nexus 6 for a little over a month. (Just long enough to not be able to return it) I have noticed screen "burn in" really bad where the navigation bar and status bar are located. So bad that I can see a "ghost" of my navigation and status bar icons when watching videos on YouTube. I tried to prevent it, keeping brightness down and display timeout on 30 seconds. Apparently I received a very poor quality display.
Anyways, I contacted Motorola about this and I wanted to share their return policy and procedures. Motorola will give you two options.
Option One: "Standard Replacement Service" They will email you a return shipping label. The label is standard FedEx Ground. You then use the label to return your defective Nexus 6 to them. Once they receive it, they will ship you a "Like New" device within 5 business days.
Option Two: "Premium Replacement Service" They will ship you a Brand New Nexus 6 via FedEx 2nd Day Air. Included in the package will be a return shipping label to return the defective Nexus 6. This option has a service charge of $24.99 AND they require you to provide them with a credit card, which they issue a security hold on in the amount of $500.00.
I originally went with option one yesterday, but then I decided against it and called back right away this morning to cancel the RMA and created a new RMA and went with option two. I really didn't want to go without my phone for two weeks.
I found out that the only thing not covered under warranty "repair" is liquid / extreme moisture. The Nexus 6 one year warranty covers repair / replacement of damaged devices! If your Nexus 6 is out of the one year warranty, a $175 fee is charged for malfunctioning or damage. (Still a good deal in my opinion)
https://motorola-global-portal.cust..._answer_detail/a_id/102486/p/30,6720,9293#fix
Not all of your info is accurate. I've had a Nexus 6 I purchased through Sprint in April, and about two months ago I dropped it causing the screen to shatter. There was also a dent in the upper left corner and for reasons I couldn't figure out the micro USB port ceased to work.
Naturally, I checked out the repair service for Motorola and found that my phone was still within the one year limited warranty period. I sent my phone in with the bootloader unlocked, rooted, running XtraSmooth MM preview using option one as you described above and switched to using a Verizon GS5 while I waited. 4 days later I received a brand new replacement Nexus 6 and wasn't charged anything for my damaged phone nor denied service due to software modifications.
It was incredibly quick and hassle free, and I would definitely give their repair service a 5/5 stars for quality service and speed.
Now, if your phone is older than a year you WILL have to pay a fee for repairs. However, if your phone is relatively new you can easily claim warranty twice within that first year.
Also, I've never experienced this burn in people talk about on either of my devices so if they claim it's been rectified, it probably has.
Shilalygawd said:
Not all of your info is accurate. I've had a Nexus 6 I purchased through Sprint in April, and about two months ago I dropped it causing the screen to shatter. There was also a dent in the upper left corner and for reasons I couldn't figure out the micro USB port ceased to work.
Naturally, I checked out the repair service for Motorola and found that my phone was still within the one year limited warranty period. I sent my phone in with the bootloader unlocked, rooted, running XtraSmooth MM preview using option one as you described above and switched to using a Verizon GS5 while I waited. 4 days later I received a brand new replacement Nexus 6 and wasn't charged anything for my damaged phone nor denied service due to software modifications.
It was incredibly quick and hassle free, and I would definitely give their repair service a 5/5 stars for quality service and speed.
Now, if your phone is older than a year you WILL have to pay a fee for repairs. However, if your phone is relatively new you can easily claim warranty twice within that first year.
Also, I've never experienced this burn in people talk about on either of my devices so if they claim it's been rectified, it probably has.
Click to expand...
Click to collapse
They repaired (replaced) your broken device for free? That is amazing! The reps I talked to advised me it was $175 for damage repair. (Because they just replace it I guess) So your saying you get 2 claims during the one year warranty for damage even?
Did Google still own Motorola when you sent your phone in?
Rektifying said:
They repaired (replaced) your broken device for free? That is amazing! The reps I talked to advised me it was $175 for damage repair. (Because they just replace it I guess) So your saying you get 2 claims during the one year warranty for damage even?
Did Google still own Motorola when you sent your phone in?
Click to expand...
Click to collapse
I sent it in last month. Yeah, it was free, and you're supposed to have two free claims within your first year. I've only used one so I have no proof of that. Maybe I got lucky and got a nice technician.
Shilalygawd said:
I sent it in last month. Yeah, it was free, and you're supposed to have two free claims within your first year. I've only used one so I have no proof of that. Maybe I got lucky and got a nice technician.
Click to expand...
Click to collapse
No, you are correct! I seem to have been miss informed, kinda. I just checked Nexus 6 warranty info @ Motorola.com.
The ONLY thing excluded from warranty "repair" is liquid damage / extreme moisture damage. If you have owned your Nexus 6 for longer than one year, THEN the $175 fee is charged for a malfunctioning or damaged device. People need to know this! I wonder how many people replaced their own displays that they broke, tossed out, sold for parts, etc their damaged Nexus 6's not knowing that Motorola would have repaired it for free had they just sent it in for free.
I am glad I now know this! Not to mention, I will have proof of "purchase" for my Nexus 6 because they are shipping me the new device. So I have a year from today pretty much.
Thank you for posting! I would have never looked and been misguided by not one, but two reps!
Also, I did a full wipe, stock flash, bootloader locked my device just to be safe. I mean, they are holding $500 hostage on my credit card. lol. I'm not taking any chances!
"Burn in" is covered but its pointless. Amoleds will "burn in" except if hide the softkeys. Dealing with "burn in" was better than unknowns of refurb.
Shattered screens are not covered by warranty. They charge $175 whether in or out of warranty.
Visi0nofExcellence2 said:
"Burn in" is covered but its pointless. Amoleds will "burn in" except if hide the softkeys. Dealing with "burn in" was better than unknowns of refurb.
Shattered screens are not covered by warranty. They charge $175 whether in or out of warranty.
Click to expand...
Click to collapse
That is what I would assume, but reading the warranty guidelines the only thing stated as not being covered is liquid damage.
Visi0nofExcellence2 said:
"Burn in" is covered but its pointless. Amoleds will "burn in" except if hide the softkeys. Dealing with "burn in" was better than unknowns of refurb.
Shattered screens are not covered by warranty. They charge $175 whether in or out of warranty.
Click to expand...
Click to collapse
Not saying you're wrong, but feel free to tell that to my no-charge busted screen warranty claim.
Most manufacturers have a one year limited warranty, and you don't have to provide proof of purchase unless asked. Usually the date you bought the device and where you bought it will suffice. I got my girlfriend's S5 fixed for free by Samsung at the same time my Nexus 6 was replaced. She dropped it and busted the LCD. Warranty covered it too.
I wanted to chime in with my recent experience. Im still waiting on my replacement (should be today). My nexus 6 was having the split screen issue no matter what rom or kernel I was running and the USB port was really loose (was interfering with android auto). I went with option 2 and they told me they are sending a like new not brand new.
ILuvRice said:
I wanted to chime in with my recent experience. Im still waiting on my replacement (should be today). My nexus 6 was having the split screen issue no matter what rom or kernel I was running and the USB port was really loose (was interfering with android auto). I went with option 2 and they told me they are sending a like new not brand new.
Click to expand...
Click to collapse
Update....so gotta give Motorola support props. I had also joked that they could send me an white 64GB (mine was 32gb blue) and they said they can't do that. Told him no problem. Well, to my surprise, they sent me a brand new white 64gb. The box was still factory sealed and includes a brand new charger and cable. Lucky Me!
ILuvRice said:
Update....so gotta give Motorola support props. I had also joked that they could send me an white 64GB (mine was 32gb blue) and they said they can't do that. Told him no problem. Well, to my surprise, they sent me a brand new white 64gb. The box was still factory sealed and includes a brand new charger and cable. Lucky Me!
Click to expand...
Click to collapse
That is awesome! Congrats on that! Now you have my hopes up... lol. I asked if I could receive a Cloud White instead of Midnight Blue. He advised me that he could not do that but that he would notate my RMA that I requested a Cloud White instead so it would be up to the warehouse if they wanted to make an exception. I have been thinking about getting a cloud white replacement housing and back. I found a site that sells true oem parts and it would cost me $40.00 all said and done. But it would be awesome if they just sent me a Cloud White!
Also, everyone that I have heard of that has had their Nexus 6 replaced by Motorola in the last few months has received a factory sealed device in retail packaging with the original retail accessories. I seriously don't think that they are refurbished devices. I have or know people who have received refurbished electronics from warranty claims before such as Blu Ray players, computer components, phones, tablets, etc. (I'm the family tech) They seem to usually be in unmarked packaging, and just the unit itself with no accessories.
I could be wrong but I can't see a company packing refurbs in retail packaging, sealed with all of the normal included accessories.
I helped my uncle with his iPhone 5 in the past and a LG Tablet. We sent them both in for warranty repair and he received refurbs back in non-retail packaging with no accessories. (They had different serial numbers so I doubt they were repaired. Sprint even wanted to charge him $35 for activation on the iPhone 5. lol)
Rektifying said:
That is awesome! Congrats on that! Now you have my hopes up... lol. I asked if I could receive a Cloud White instead of Midnight Blue. He advised me that he could not do that but that he would notate my RMA that I requested a Cloud White instead so it would be up to the warehouse if they wanted to make an exception. I have been thinking about getting a cloud white replacement housing and back. I found a site that sells true oem parts and it would cost me $40.00 all said and done. But it would be awesome if they just sent me a Cloud White!
Click to expand...
Click to collapse
Good luck!
ILuvRice said:
Update....so gotta give Motorola support props. I had also joked that they could send me an white 64GB (mine was 32gb blue) and they said they can't do that. Told him no problem. Well, to my surprise, they sent me a brand new white 64gb. The box was still factory sealed and includes a brand new charger and cable. Lucky Me!
Click to expand...
Click to collapse
You have me regretting not doing this on my claim. #dat32bluelifedoe
ILuvRice said:
Update....so gotta give Motorola support props. I had also joked that they could send me an white 64GB (mine was 32gb blue) and they said they can't do that. Told him no problem. Well, to my surprise, they sent me a brand new white 64gb. The box was still factory sealed and includes a brand new charger and cable. Lucky Me!
Click to expand...
Click to collapse
I wasn't so lucky. I received my replacement Nexus 6 today. It was in a moto care box. The phone itself in the box was in a bubble wrap sleeve. Everyone I have heard of got a new in retail box replacement, but not me! lol. The phone did have the factory plastic thing on the screen, and after VERY close examination of the device there is not so much as a tiny knick or scratch or a single spec of dust in the speaker grills. I'm not sure what to make of it. Either the rep I talked to lied to me, or they have new devices that they issue in non-retail packaging.
Anyone receive their replacement like this?
Rektifying said:
I wasn't so lucky. I received my replacement Nexus 6 today. It was in a moto care box. The phone itself in the box was in a bubble wrap sleeve. Everyone I have heard of got a new in retail box replacement, but not me! lol. The phone did have the factory plastic thing on the screen, and after VERY close examination of the device there is not so much as a tiny knick or scratch or a single spec of dust in the speaker grills. I'm not sure what to make of it. Either the rep I talked to lied to me, or they have new devices that they issue in non-retail packaging.
Anyone receive their replacement like this?
Click to expand...
Click to collapse
I have received one each way. One in retail package, new sealed box, and another that was in bubblewrap sleeve with plastic on it. I'm betting that the bubble wrapped one is probably a refurb, but if it is, mine was flawless as well, so they probably tore it apart, put a new screen, back/side casing and speaker grill set in it. There are a few other companies I've gotten refurbs from over the years that were this good, but not many.
Well, never mind I guess. I thought it looked like a brand new device but it clearly is not. The display is worse than the one I was replacing. It looks like this is going to be a fun ride. I would literally rather keep the one I have than the one they sent me... It has worse burn in on the nav bar than mine did. Also, there is a dark hue on I would say 1/4 of the bottom of the display. As if it is not as bright as the rest.
This is definitely going back to Motorola! I am going to call them now.
PWn3R said:
I have received one each way. One in retail package, new sealed box, and another that was in bubblewrap sleeve with plastic on it. I'm betting that the bubble wrapped one is probably a refurb, but if it is, mine was flawless as well, so they probably tore it apart, put a new screen, back/side casing and speaker grill set in it. There are a few other companies I've gotten refurbs from over the years that were this good, but not many.
Click to expand...
Click to collapse
Oh I see. I hate refurbished replacements. I don't know why, and I know they "inspect" them but I just hate the idea of it I guess. I mean, mine looked brand spanking new but judging by the serious nav bar burn in and how the bottom 1/4 of the display was darker, almost pinkish hue to it, the display was definitely from a used unit.
I was just on the phone with Motorola for over an hour. I explained to a supervisor in the escalations department how I paid the $24.99 and let them hold $500+ dollars on my credit card, only to receive a worse device than the one I originally had. So, he said that in order for him to send another replacement immediately that he would have to issue another $500 security hold. BUT, when he created my RMA he set it up so that I will be receiving a Brand New, 64GB Cloud White. I originally had a 32GB Midnight Blue! This is awesome! I went from super frustrated to super happy. lol. Motorola definitely has some of the better customer service that I have experienced to say the least. He offered the 64GB upgrade for the inconvenience, which I told him I greatly appreciated but I would love if he could send me a cloud white version as well.
I have a minor screen issue, get tearing like once a month on some kernels, but Couple times a day on others. Scarred to warranty because everything else is great.
i just got off the phone with motorola because of deep scratches and i've started to notice after occasional reboots, my SIM card will not read. i'll have to pull it and re-insert it 3-4 times until it actually picks up. i've tried cleaning the SIM slot with a soft bristled toothbrush several times but still happening. so according to motorola, nevermind the SIM problem, if there's a scratch on the screen i'll have to pay $175 plus taxes. for those looking for the warranty guidelines, here you go:
http://motorola-global-portal.custhelp.com/euf/assets/downloads/MOTOROLA%20MOBILITY%20INC-LIMITED%20GLOBAL%20WARRANTY-MOBILE%20PHONES-AUGUST%202011.pdf
asilentcivilian said:
i just got off the phone with motorola because of deep scratches and i've started to notice after occasional reboots, my SIM card will not read. i'll have to pull it and re-insert it 3-4 times until it actually picks up. i've tried cleaning the SIM slot with a soft bristled toothbrush several times but still happening. so according to motorola, nevermind the SIM problem, if there's a scratch on the screen i'll have to pay $175 plus taxes. for those looking for the warranty guidelines, here you go:
http://motorola-global-portal.custhelp.com/euf/assets/downloads/MOTOROLA%20MOBILITY%20INC-LIMITED%20GLOBAL%20WARRANTY-MOBILE%20PHONES-AUGUST%202011.pdf
Click to expand...
Click to collapse
Damn! The person who posted about sending his in damaged got extremely lucky! So they told you that if it even had a scratch on it that you would have to pay $175 to have it replaced?
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
If admin see this, please move this thread to the discussion. Posted here by mistake
"Although it works fine but I surely don't like being lied to."
For the principal, I'd go for a refund, or more assertive resolution that failing... and look elsewhere
Asking for a refund on 2. Keeping one for personal reason. I think ebay should have a better system in place to punish these sellers. It's said that most customer didn't know they got tricked. 1 star feedback will be given. I wish ebay can notify other buyers of this scam.
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
You must be new to eBay...
90% of everything on eBay is fake
*Detection* said:
You must be new to eBay...
90% of everything on eBay is fake
Click to expand...
Click to collapse
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
lladwein said:
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
Click to expand...
Click to collapse
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
*Detection* said:
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
Click to expand...
Click to collapse
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
lladwein said:
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
Click to expand...
Click to collapse
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
Normally I would leave this be but this is a legitimate discussion Im goin to move this thread so more can see and read
Thread moved to general and discussion
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
Click to expand...
Click to collapse
For my personal use, I ended up buying it from Bestbuy. Even Items directly from China operated store was good. Got one of those Lenovo's fastest tablet for cheap!
Recent experience of buying new phone on eBay (all local USA sellers) is horrible. Aside from S7 edge, I bought a LG G5 in the summer and ended up returning them all, 5 times total. Again, the phone was installed with unofficial ROMs.
I would like to add, buying from individual ebay sellers (not one with a store) is mostly safe.
I would like to add never buy parts from FixEZ on ebay as they claim oem quality And most def is not...
I bought a lcd and frame assembly from them and its made of reg glass not gorilla and there cust service rep cussed me out when I sent the screen shots of the website as he told me they never claimed oem.
Which they most def did...
The screen cracked in my pocket when i sat down just from the pressure in a front pocket of fairly baggy pants might i add
This was for a LG G4
There is one advantage to there being so many fakes on eBay, so long as the seller advertises them as genuine, and they are not, you can usually get a full refund along with them letting you keep the item if you complain they are breaking eBays Ts&Cs by false advertising
They'll usually try to get you to accept 50% refund & keep the item, but if you push them and tell them you want them to send you a pre-pay box to return the item for full refund & will contact eBay about their false advert, 90% of the time they refund in full and you get an automated message from eBay saying you do not need to do anything else nor return the item
And tbh, I feel no sorrow for them losing any money considering they know they're scamming so many people with fakes
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
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Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
boydsc331 said:
Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
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Everything is possible on eBay, easy enough to buy shrink-wrap and claim it is factory sealed
Stickers have often been faked
Firmware on the phone has been faked
Model number on the back of the actual phone has been faked
Model number on the box has been faked / wrong box used
Buy new if you want 100% guarantee it is what you are buying, or make sure you have a good and sure way of being refunded if you still go the eBay route
ok so I went the ebay route. I found an individual seller, not one of those cell phone stores. I got 2 of the 930FD for $460 each. Not a great price but not too bad I thought. They were factory sealed and brand new. Thankyou all for the tips and suggestions.