Would you guys return this Note 4? - Galaxy Note 4 Q&A, Help & Troubleshooting

I posted this in a verizon note 4 section. Would you guys return this Note 4? I bought it on ebay and it said excellent condition. Cosmetically, it is like a 9/10, but when a white background shows, it shows the screen burn in. Bought it for 180 plus shipping.
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Sent from my SM-N910V using XDA-Developers mobile app

If they did not state screen burn in, in the description, return it. There are other Note 4's out there that are in great shape.

First, from the pic you posted, I can't see anything wrong with the screen. Maybe it's just not being picked up by the camera, or maybe I just can't see it (I do have my glasses on though), I don't know.
Second, it's a 3(?) year old phone at this point. If it's cosmetically in great condition, and it's still usable, and the screen issue (which again, I can't really see in the pic) isn't distracting while you're using it, then I say keep it. Especially if(?) you're just using it as a secondary/backup device.

Techngro said:
First, from the pic you posted, I can't see anything wrong with the screen. Maybe it's just not being picked up by the camera, or maybe I just can't see it (I do have my glasses on though), I don't know.
Second, it's a 3(?) year old phone at this point. If it's cosmetically in great condition, and it's still usable, and the screen issue (which again, I can't really see in the pic) isn't distracting while you're using it, then I say keep it. Especially if(?) you're just using it as a secondary/backup device.
Click to expand...
Click to collapse
I believe once you go to Note you don't switch to other phone

josuts said:
I believe once you go to Note you don't switch to other phone
Click to expand...
Click to collapse
Unless you're afraid of explosions...

Techngro said:
Unless you're afraid of explosions...
Click to expand...
Click to collapse
Well so far didn't had this problem

Guys, even as a back up to my S7 edge, I have my sim in the Note 4 right now. Honestly, besides specs, the S7 edge has the fingerprint going and better camera imo. If the Note 4 had the fingerprint scanner and Better cam, I might've considered my S7 edge as a back up lol. maybe
Sent from my SM-N910V using XDA-Developers mobile app

I returned it. I bought a better one, but it has a pink tint/hue near the bottom half. Excellent conditio, though, not too much of a hindrance.
Sent from my SM-N910V using XDA-Developers mobile app

How are we supposed to see burn in on a screenshot...??

Motawa88 said:
How are we supposed to see burn in on a screenshot...??
Click to expand...
Click to collapse
we have to imagine it :silly::silly:

SEVENEDGE said:
Guys, even as a back up to my S7 edge, I have my sim in the Note 4 right now. Honestly, besides specs, the S7 edge has the fingerprint going and better camera imo. If the Note 4 had the fingerprint scanner and Better cam, I might've considered my S7 edge as a back up lol. maybe
Sent from my SM-N910V using XDA-Developers mobile app
Click to expand...
Click to collapse
You do know the Note 4 has a fingerprint scanner, right?

Motawa88 said:
How are we supposed to see burn in on a screenshot...??
Click to expand...
Click to collapse
We can't! We would have to see a picture of the screen taken by another device and even then the burn-in would have to be very significant in order for it to show up on a picture.

DarkGuyver said:
We can't! We would have to see a picture of the screen taken by another device and even then the burn-in would have to be very significant in order for it to show up on a picture.
Click to expand...
Click to collapse
oh, really?

Motawa88 said:
oh, really?
Click to expand...
Click to collapse
If you don't believe me try taking a picture of your device's homescreen with another device and see what happens.

DarkGuyver said:
If you don't believe me try taking a picture of your device's homescreen with another device and see what happens.
Click to expand...
Click to collapse
http://bfy.tw/ot

IndyRoadie said:
You do know the Note 4 has a fingerprint scanner, right?
Click to expand...
Click to collapse
Yes, but it's not as good as the s7 edge
Sent from my SM-G935V using XDA-Developers mobile app

I bought one on eBay and sent it back straight
Sent from my SM-N910F using XDA-Developers mobile app

Motawa88 said:
oh, really?
Click to expand...
Click to collapse
Yes really! How a screenshot is supposed to show burn in issue, if there is any? It just snaps the content of the display, whatever is on it, not a hardware issue like screen burn in, cause its happening on the OLED panel!

SEVENEDGE said:
Guys, even as a back up to my S7 edge, I have my sim in the Note 4 right now. Honestly, besides specs, the S7 edge has the fingerprint going and better camera imo. If the Note 4 had the fingerprint scanner and Better cam, I might've considered my S7 edge as a back up lol. maybe
Sent from my SM-N910V using XDA-Developers mobile app
Click to expand...
Click to collapse
LOL

Try to take it to samsung service center, they can replace it. Mine had terrible burn in, vertical thick yellow lines going up and down. But I was within warranty.
BUT! What you have in the First post picture looks like a replacement screen with poorly cured glue. Had one like that on LG G3 replacement China screen

Related

Screen burn in

Within 3 days of owning the note i have burn in already how is this possible. when the brightness is on the lowest setting and your on a screen with a black or grey background you can easily see back scribble marks all over from when i was in s note just drawing lines everywhere playing around. Its not like i drew them and just left the screen on for a day to burn it in either
Sent from my GT-N7100 using xda app-developers app
Can you send the picture???
Sent from my GT-N7100 using Tapatalk 2
Princetan said:
Can you send the picture???
Sent from my GT-N7100 using Tapatalk 2
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this is the best picture i could get. you really need to see it with your eyes, but u can tell there were scribble marks from when i was drawing
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Black cannot burn in....
Pictures or it didn't happen! :silly:
system.img said:
Black cannot burn in....
Pictures or it didn't happen! :silly:
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Click to collapse
idk what color it was but it is burnt into my screen and picture is above
al52025 said:
idk what color it was but it is burnt into my screen and picture is above
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Click to collapse
Hmm...Very wierd....
Can you take a picture with the screen in white color?
That would really show the burn in properly.
maybe you have screen with defect, im using for one month and no problems so far. Take to samsung service
system.img said:
Hmm...Very wierd....
Can you take a picture with the screen in white color?
That would really show the burn in properly.
Click to expand...
Click to collapse
no it doesnt show up on white at all just a darker color like black or greyish
EdgaBimbam said:
maybe you have screen with defect, im using for one month and no problems so far. Take to samsung service
Click to expand...
Click to collapse
i cant samsung are douches and dont support international devices
al52025 said:
i cant samsung are douches and dont support international devices
Click to expand...
Click to collapse
The best thing you can do is go to the service center or return the phone where you bought it.
Samsung Service is really good and they replaced my hard bricked Galaxy Ace's motherboard for free under warranty.
I dont know what you mean by "They don't support International devices"
system.img said:
The best thing you can do is go to the service center or return the phone where you bought it.
Samsung Service is really good and they replaced my hard bricked Galaxy Ace's motherboard for free under warranty.
I dont know what you mean by "They don't support International devices"
Click to expand...
Click to collapse
i dont have a samsung service center near me. i called samsung to ask them and he said since i bought an international version they dont support it
al52025 said:
i dont have a samsung service center near me. i called samsung to ask them and he said since i bought an international version they dont support it
Click to expand...
Click to collapse
Hmmm strange as i know samsung gives one year international warranty. Never had any problems with samsung service, they changed even 3 times headphones for new ones.
Take your phone then to seller who sold it
EdgaBimbam said:
Hmmm strange as i know samsung gives one year international warranty. Never had any problems with samsung service, they changed even 3 times headphones for new ones.
Take your phone then to seller who sold it
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Click to collapse
i asked amazon but i dont want to return it and be without a phones for 2 weeks. they told me i should buy another one then return this one for a refund. the notes on amazon are not fullfilled by amazon now so if i get one through another dealer and theres a problem i just dont feel like dealing with them for a refund
Well, even if you returned it to Samsung for repair, you'd be without it for a few weeks, so your choice really is quite simple.
Put up with it, or return it.
R U sure its burn in..its look like "screen bleeding" to me..
Sent from my GT-N7100 using xda app-developers app
daft suggestion but have you tried cleaning the screen?
it doesn't "burn" like a crt so you shouldn't see it when dark if there was a problem.
could it just be grease marks?
opentoideas said:
daft suggestion but have you tried cleaning the screen?
it doesn't "burn" like a crt so you shouldn't see it when dark if there was a problem.
could it just be grease marks?
Click to expand...
Click to collapse
yeah its not the screen its clean as could be. i downloaded a screen burn-in tool and when it cycles through the colors and gets to red. u can see where the marks are but there blurry almost like they were bleeding. but all other colors u cant see the marks. but if i open up a black screen and turn the brightness down u can clearly see the black marks from when i was just scribbling lines on s-note. its def in the screen its not marks its burnt in
heres another pictures taken in the dark with a greyish background with the lowest brightness
Don't worry about the black dots, because that's a common problem for amoled screens. I also have it on my s3 that I have changed 4 times because of this problem. But sometime you can be a lucky and get one without this issue.
lopman said:
Don't worry about the black dots, because that's a common problem for amoled screens. I also have it on my s3 that I have changed 4 times
Click to expand...
Click to collapse
there not dots there entire lines.

Dead Pixel on Camera

I just got my Nexus 4 (16GB) after being in Limbo 2 since Monday and when I got it today and tested the camera, there was a black mark/dot on the camera. It appears on photos and anything that accesses the camera. I've already called up Google and placed an RMA, but I'm curious if anyone else has this issue?
Pics of the Nexus 4:
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Pics taken from the Nexus 4:
This is the first time I've seen this issue. Weird though.
Sent from my Nexus 7 using xda app-developers app
That's bizarre. I've honestly never seen anything like that before.
Sent from my phone somewhere in space
Yeah, this is the first time I've ever seen this before. I didn't even know it was possible to get a dead pixel there.
Very strange indeed, maybe there is a dust spec stuck inside the lens
Sent from my Nexus S using Tapatalk 2
publet said:
Very strange indeed, maybe there is a dust spec stuck inside the lens
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
First time to me... Maybe issue with image compression process?
Wow I haven't seen that before..bummer
Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner
I think it's probably something very small stuck to the glass of the camera. Can camera's even have dead pixels?
take more photos and we can make this into a game of find the black spot!
My phone has a rattling sound when shook, or picked up quick, tapped....
Then... i started focusing with the camera and the camera focusing started to make clicking and locking sounds....
Yeh it doesn't look like a dead pixel. It looks like a speck of dust/dirt..
looks like a dead pixel to me. i had the same on my Galaxy Nexus, but the dot wasnt as big as yours. Proceed with the RMA and get a new one
How about trying to take some reference pictures. Get a sheet of paper with a grid on it and take a photo then give the camera a good (but careful) shake, then take the same photo from the same place and see if it has moved. If so, you know it's dust.
Not sure how that helps cos you can't get at the camera to clean it out. I suspect you'll need to RMA it either way
3Shirts said:
How about trying to take some reference pictures. Get a sheet of paper with a grid on it and take a photo then give the camera a good (but careful) shake, then take the same photo from the same place and see if it has moved. If so, you know it's dust.
Not sure how that helps cos you can't get at the camera to clean it out. I suspect you'll need to RMA it either way
Click to expand...
Click to collapse
I've tried that and it is still there.
Sent from my Nexus 4
I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium
ceasernem said:
I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yea just call Play Support. I confirmed with a rep today that they have phones in stock. Just be prepared to have them place a pending charge on your card for the amount of the phone while waiting for the warranty process.
ceasernem said:
I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Yup, just call them and explain the situation.
decepticon said:
Yea just call Play Support. I confirmed with a rep today that they have phones in stock. Just be prepared to have them place a pending charge on your card for the amount of the phone while waiting for the warranty process.
Click to expand...
Click to collapse
Pretty much this, except my replacement hasn't shipped out yet it even though I place the order on Monday evening.
Seems like it was just dust as the black mark is no longer there.
Sparta507 said:
take more photos and we can make this into a game of find the black spot!
Click to expand...
Click to collapse
Good idea.. HAHAHHAAA xDDD..

[Problem] Front Facing Camera

Hey all, I've just noticed that my front facing camera has got half the lense covered by what looks like the shutter. ..... I haven't dropped the phone or anything either...
Any advice on what I can do? Thanks
skrapi said:
Hey all, I've just noticed that my front facing camera has got half the lense covered by what looks like the shutter. ..... I haven't dropped the phone or anything either...
Any advice on what I can do? Thanks
Click to expand...
Click to collapse
Same here, it sucks. Haven't dropped my phone either, what did you do?
Front camera
rufolangus said:
Same here, it sucks. Haven't dropped my phone either, what did you do?
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Click to collapse
Same problem, lens half covered , there's a black part semms pulled down!!!
It's getting worse.
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Sent from my SM-G900F using Tapatalk
ya mine acquired this issue between yesterday and today. and it's half way across the lens. I was on a video call yesterday. it's almost like it got warm and something shifted and is stock over top of it now...................... I'm hella impressed to say the least
I haven't dropped my phone either. it's in an element case recon pro. yesterday was the first time using my front facing camera. was in a hangouts video call for about 20 minutes. now this. wtf..\\
mine is one of the made in china variants, not made in korea. first time I've had one from china, all other 8 of my samsungs galaxy s or note phones have been from korea...
Hmm...... It sucks. As it's now getting worse too.
Sent from my SM-G900F using Tapatalk
Sent from my SM-G900F using Tapatalk
Mine is right across the middle.
Sent from my SM-G900M using XDA Premium 4 mobile app
Had the same thing happen to me.
Didn't drop it or anything. Getting it replaced by warranty.
If you rooted you can always get third party insurance.
Sent from my SM-G900T using Tapatalk
ALaz502 said:
Had the same thing happen to me.
Didn't drop it or anything. Getting it replaced by warranty.
If you rooted you can always get third party insurance.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
I bought mine from Expansys. I had to change roms just to get LTE on the LTE model. so I voided my warranty by default. They offered to swap the handset, but I think they don't realise the g900m they sell doesn't ahve lte enabled, even after the OTA update. so I get to live with it. It's slowly shifting. eventually it will be away from the image sensor
I just really hope it's nothing to do with the water resistance. I'm already considering this may last samsung phone after 9 different galaxy s/note phones... luckily I don't typically bring it in water with my so it's not that big of a deal, but if it does happen and it leaks there.. samsung will be dead to me.
Mine was literally in the middle yesterday. So maybe by tomorrow it will be clear again. It's definitely related to heat. Either that or it wasn't glued in the first place.
Sent from my SM-G900M using XDA Premium 4 mobile app
It started at the top like the other images I see. Yesterday I could see image on either side of the shifting piece, but it was literally dead centre.
Sent from my SM-G900M using XDA Premium 4 mobile app
I had the same problem when I had the note 3. In the end I took it apart then peeled off the rubber ring and placed it back around the front camera correctly. Was pretty easy. Not sure on S5 though. If you have warranty, use it.
Sent from my SM-G900H using XDA Premium 4 mobile app
*boy*racer* said:
I had the same problem when I had the note 3. In the end I took it apart then peeled off the rubber ring and placed it back around the front camera correctly. Was pretty easy. Not sure on S5 though. If you have warranty, use it.
Sent from my SM-G900H using XDA Premium 4 mobile app
Click to expand...
Click to collapse
ya, I've been debating about doing this tbh. I've changed glass before in other peoples' phones.. but I always had a new piece to replace the broken piece.. basically a spare.. I dont' have a spare if I mess up heh. ya I'll probably do this later. and maybe re-glue it lol...
I'm going to try this now heh.. will report back shortly. I took a look at a video online and it appears that the ring is accessible once the glass is removed...
---------- Post added at 05:28 PM ---------- Previous post was at 04:47 PM ----------
so I just took that little o-ring out. wtf is it there for? lol, it was almost off the lens anyway. I only pried it open enough to get a needle in and take the ring out, I didn't take the whole thing off. I doubt it's as water resistant but who knows...
ADDITION: so it appears to narrow the field of view slightly. I don't take selfies, I may have a hangouts video call once a week (usually on my computer, but if I'm out I'd like to be able to do this..). I notice if my finger goes over the edge of the top of phone (but not over lens) it pics up my finger, where as it wouldn't have before.. big deal. I'd rather not have to take it apart again, so the ring is gone lol.
I hit it with the hair dryer once after pressing it down... going to do it again shortly, its' completely cooled. just hitting it again to be on the safe side. didn't cause any damage to phone so was rather easy just make sure to be patient. I had pry tools from old phones, but I wouldn't recommend taking the entire glass off with it...
Thanks for getting back to us and telling us how you got on.
Sent from my SM-G900H using XDA Premium 4 mobile app
You're welcome!
Sent from my SM-G900M using XDA Premium 4 mobile app

S7 Edge dark line in sunlight

Hi
I bought s7e 3 days ago
Today see 2 grey line on center of display
And 2-3 spot on top of display
I see them on sunlight and 100%brightless
In the room i cant see them
Is it normal ?
Anyone have this problem ?
Sry alot for bad english
Are you able to show us a photo of this?
84104 said:
Hi
I bought s7e 3 days ago
Today see 2 grey line on center of display
And 2-3 spot on top of display
I see them on sunlight and 100%brightless
In the room i cant see them
Is it normal ?
Anyone have this problem ?
Sry alot for bad english
Click to expand...
Click to collapse
Yes. It's the frame. Happened with the s6
Sent from my Pebble Time
CuBz90 said:
Are you able to show us a photo of this?
Click to expand...
Click to collapse
In the normal picture is not very visible but i edited for you see them
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Brava27 said:
Yes. It's the frame. Happened with the s6
Sent from my Pebble Time
Click to expand...
Click to collapse
I dont think that is the same problme , Because the lines are irregular
Sent from my SM-T715 using Tapatalk
Original pic :
Sent from my SM-T715 using Tapatalk
Looks like they're from the screen protector
Sent from my SM-G935F using Tapatalk
CuBz90 said:
Looks like they're from the screen protector
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
No ... i try witout protector but i see them too
Sent from my SM-T715 using Tapatalk
CuBz90 said:
Looks like they're from the screen protector
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I tried witout protector but i can see too
Sent from my SM-T715 using Tapatalk
It'seems unusual to find scratches like those in pics. I would simply return it no point keeping it.
It seems like pressure points but to an extreme extent. I would probably just return it and get a new one if you can.
riz157 said:
It'seems unusual to find scratches like those in pics. I would simply return it no point keeping it.
Click to expand...
Click to collapse
I see them only on sunlight . No one have this problem?
84104 said:
I see them only on sunlight . No one have this problem?
Click to expand...
Click to collapse
I think it should be clear to you now it's not something you find on a new handset. Simply return it no big deal.
Did you pressed hard on those location?
But yes for whatever reason it may be ill just go back to your supplier and get it ask for warranty.
Sent from my SM-G935F using XDA-Developers mobile app
riz157 said:
I think it should be clear to you now it's not something you find on a new handset. Simply return it no big deal.
Click to expand...
Click to collapse
I have two s7 edge and both have this problem , but i live in iran and my phone dont have any waranty
bOkz said:
Did you pressed hard on those location?
But yes for whatever reason it may be ill just go back to your supplier and get it ask for warranty.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
No ... i searched in forums and find this :
http://forum.xda-developers.com/s6-edge-plus/help/display-screen-question-t3232191/page4
I think this is my problem ... any one had this problem on s6e+ ... but one more , on less
Sent from my SM-T715 using Tapatalk
Can you test it if you have s7e ? On sunligh and white backgrand and 100% brightness
Sent from my SM-T715 using Tapatalk
Please help
This is scratch on screen protector. Don't worry, its not a big deal.
84104 said:
Hi
I bought s7e 3 days ago
Today see 2 grey line on center of display
And 2-3 spot on top of display
I see them on sunlight and 100%brightless
In the room i cant see them
Is it normal ?
Anyone have this problem ?
Sry alot for bad english
Click to expand...
Click to collapse
I've had this problem with the s6 edge plus. I can only see it in the sunlight. I think its underneath the screen. It's not a big deal just use a dark theme.
markzuekarly said:
This is scratch on screen protector. Don't worry, its not a big deal.
Click to expand...
Click to collapse
No , i see them without protector , but only on white theme under sunlight
Sent from my SM-T715 using Tapatalk

Has anyone experienced burned in (out) screen?

I am considering buying either htc 10 or Galaxy s7 edge, but I've heared a lot about the issue of burn in screen.
Does it happen easily?
I'm a kind of heavy user watch youtube and browse internet alot.
If anyone has experienced the issue, share me please.
Sent from my C6906 using Tapatalk
epcd0728 said:
I am considering buying either htc 10 or Galaxy s7 edge, but I've heared a lot about the issue of burn in screen.
Does it happen easily?
I'm a kind of heavy user watch youtube and browse internet alot.
If anyone has experienced the issue, share me please.
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
Dont think that's possible on an AMOLED screen. Each LED cant switch off or on independently.
I knew of old plasma TV's that did that.
epcd0728 said:
I am considering buying either htc 10 or Galaxy s7 edge, but I've heared a lot about the issue of burn in screen.
Does it happen easily?
I'm a kind of heavy user watch youtube and browse internet alot.
If anyone has experienced the issue, share me please.
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I bought the HTC 10 just last week and returned it after 1 day use in exchange for my s7E now what I can say although its already good but the screen i did not like since its LCD and even in the real TV world LED > LCD plus the camera its good but still s7 is better regarding the camera
@soka said:
Dont think that's possible on an AMOLED screen. Each LED cant switch off or on independently.
Click to expand...
Click to collapse
Uh, AMOLED burn-in is a very real, very possible thing. Has been the major issue (along with color oversaturation) since the technology was introduced.
entropism said:
Uh, AMOLED burn-in is a very real, very possible thing. Has been the major issue (along with color oversaturation) since the technology was introduced.
Click to expand...
Click to collapse
never knew that. I stand corrected. :good:
My i9000, which it had Amoled, it had burn-in in the status bar. So Amoled burn-in is a real thing. With my S7 Edge, I haven't noticed anything YET! (that doesn't mean it is not going to happen any time soon)
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S6 edge plus with burn in
Sent from my SM-G935F using XDA-Developers mobile app
t-shock said:
My i9000, which it had Amoled, it had burn-in in the status bar. So Amoled burn-in is a real thing. With my S7 Edge, I haven't noticed anything YET! (that doesn't mean it is not going to happen any time soon)
Click to expand...
Click to collapse
My S4 and my girlfriend's S3 had none. And both were used heavily every day since release until last week.
But the AOD still gives me a bad feeling when I see the live demo S6 edge + device above..
zeke125 said:
S6 edge plus with burn in
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
That happend because the phone's screen is on 24/7. It is kinda normal-ish
Impact7 said:
My S4 and my girlfriend's S3 had none. And both were used heavily every day since release until last week.
But the AOD still gives me a bad feeling when I see the live demo S6 edge + device above..
Click to expand...
Click to collapse
I will agree with you. My S3 didn't have any mark on it. The i9000's amoled is way too old. That's why it had happend
Thank you guys for sharing info
Sent from my C6906 using Tapatalk

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