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I recently noticed a rather large smudge at the bottom of my screen
http://i.imgur.com/9lbMd.jpg
It does not go away no matter how much I wipe the screen.
Not sure if I caused this or if it came like that.
It is only noticeable when I use the device outside or shine light on it.
Does anyone else have anything like this?
I believe thats the oleophobic coating coming off. Have seen it a few times on here. Did you buy it from the play store or a retailer. Regardless they should let you swap it out for this issue. Use a screen protector on the new one.
It's the coating, it looks bad though. What have you been using to clean the screen? Cleaners with ammonia aren't good for the screen and if you're constantly using a sleeve it can wear through it as well.
Thanks, guys
regalpimpin said:
I believe thats the oleophobic coating coming off. Have seen it a few times on here. Did you buy it from the play store or a retailer. Regardless they should let you swap it out for this issue. Use a screen protector on the new one.
Click to expand...
Click to collapse
I bought from the Play Store
Toast95135 said:
It's the coating, it looks bad though. What have you been using to clean the screen? Cleaners with ammonia aren't good for the screen and if you're constantly using a sleeve it can wear through it as well.
Click to expand...
Click to collapse
I have not been using any liquid cleaners, just my breath and a microfiber cloth (and sometimes my t-shirt)
I have the same issue. here is picture of mine. Did you send your device for excahnge/repair?
http://imgur.com/QUiQC
I also too have this problem but for me personally, i'm not going to return it. I simply cannot be bothered going through RMA again!
ascorpion said:
I have the same issue. here is picture of mine. Did you send your device for excahnge/repair?
http://imgur.com/QUiQC
Click to expand...
Click to collapse
Yes, I contacted Google Play support via email and they're going to send me another replacement.
After how many days of use this happen?
Sent from my Nexus 7 using Tapatalk 2
swisstourist said:
After how many days of use this happen?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
After 2 or 3 weeks was when I first noticed it.
Sent from my Nexus 7 using Tapatalk 2
I have the same issue. I
Sent from my Nexus 7 using Tapatalk 2
steevp said:
Yes, I contacted Google Play support via email and they're going to send me another replacement.
Click to expand...
Click to collapse
Seems that Asus wont do the same thing...
Sent from my Nexus 7 using Tapatalk 2
Some photos of my condition:
---------- Post added at 05:47 PM ---------- Previous post was at 05:21 PM ----------
those lines you see without the spots are just were the finger passed and cause some light refraction that doesn't enable to see spots in there but THEY ARE THERE ALSO! After you clean the tablet they are there also..
And when you clean your tablet you don't see no spots at all, only with a strong light pointed at it.. But the thing is.. the tablet can be like this from the factory/shop and you won't notice when you open the box.. just a few days later.. Be carefull with that..
---------- Post added at 06:04 PM ---------- Previous post was at 05:47 PM ----------
As you can see, when the tablet is clean...
theres was no chance to see the spots when unboxing.
I'm having the same problem. The spot will not go away with any amount cleaning but it's not annoying enough to replace.
fred916 said:
I'm having the same problem. The spot will not go away with any amount cleaning but it's not annoying enough to replace.
Click to expand...
Click to collapse
If it is the protective coating coming off then aggressive cleaning would only make it worse over time. I would suggest getting a screen protector to try and prevent it from getting worse, it's a good idea to use one anyway.
My note has a loose speaker grill on the right. I was wondering if anyone else has this issue or others.
The only questionable thing I have, which may be normal, is the infrared port. It protrudes about a millimeter or so from the top edge. Is this normal?
Sent from my SM-P600 using XDA Premium HD app
Mine has the right speaker loose as well.
Sent from my SM-N900T using Tapatalk
I read that the note 3 has a loose home button that can shift, it's this an issue in the tablet too?
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
fryguy18 said:
I read that the note 3 has a loose home button that can shift, it's this an issue in the tablet too?
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine is pretty sturdy. No "play" in it at all. I've had it for 4 days.
+ 1... Mine is nice and tight and doing well so far... No complaints
Sent from my SCH-I605 using Tapatalk 2
daddydark said:
My note has a loose speaker grill on the right. I was wondering if anyone else has this issue or others.
Click to expand...
Click to collapse
The grills on both sides should be steady without any movement possible. Well i don't have a loose right speaker grill nor any other flaws on the device
PheneoN said:
The grills on both sides should be steady without any movement possible. Well i don't have a loose right speaker grill nor any other flaws on the device
Click to expand...
Click to collapse
It shouldn't, but this is Samsung we're talking about. A number of users already confirmed that they're having the same issue on multiple threads. I'm guessing this is happening because of the S Pen slot. It shouldn't be doing that, but we're used to Samsung doing this.
Yes. Fixed it right up with some silicone sealant.
Regards,
John Francis
Sent from my SM-P600 using Tapatalk 4
Count me in as someone with a loose right grill..
Luckily I didn't have any defects.
Sent from my SM-P600 using Tapatalk now Free
Good news Bad news
The Bad news is I am not the only one that has a tablet with this issue. The Good news is there are PERKS to be gained if you have you to exchange. If you know what I mean :laugh:
Samsung, like any manufacturer has issues, I think you will find the QC at Samsung is among the best. I wonder too, is the first thing some people do when getting something is look for defects? I mean, yeah, if they pop up while using it, then you go from there, but I like to actually use and enjoy my device first
As for the issue, my right speaker grille does have a VERY TINY bit of play if you tap it, it's not noticeable in normal use and will NOT affect anything important. A user fixed it easily, so if it is bothersome, you can always do what he did.
jfrancis999 said:
Yes. Fixed it right up with some silicone sealant.
Regards,
John Francis
Sent from my SM-P600 using Tapatalk 4
Click to expand...
Click to collapse
californiarailroader said:
Samsung, like any manufacturer has issues, I think you will find the QC at Samsung is among the best. I wonder too, is the first thing some people do when getting something is look for defects? I mean, yeah, if they pop up while using it, then you go from there, but I like to actually use and enjoy my device first
As for the issue, my right speaker grille does have a VERY TINY bit of play if you tap it, it's not noticeable in normal use and will NOT affect anything important. A user fixed it easily, so if it is bothersome, you can always do what he did.
Click to expand...
Click to collapse
I dont have patience for QC issues, if I spend my hard earned money I want it close to perfect or its going back. There is no way I would ever fix their mistakes.
daddydark said:
I dont have patience for QC issues, if I spend my hard earned money I want it close to perfect or its going back. There is no way I would ever fix their mistakes.
Click to expand...
Click to collapse
You will never find perfection, not in anything made my the hands of man anyway. There is not one company out there that puts out 100% perfect products, not one.
It's the price of being an early adopter Computer manufacturers make all kinds of revisions, heck the early LCDs had ghosting. These days though almost everything feels like beta.
richB7 said:
The only questionable thing I have, which may be normal, is the infrared port. It protrudes about a millimeter or so from the top edge. Is this normal?
Sent from my SM-P600 using XDA Premium HD app
Click to expand...
Click to collapse
I also have this issue. I don't know if I should return it. The right speaker is loose
---------- Post added at 07:35 AM ---------- Previous post was at 07:29 AM ----------
zeraworld said:
I also have this issue. I don't know if I should return it.the right speaker is loose
Click to expand...
Click to collapse
Do you guys ha little scratches on the back cover like when u look at the back cover you can see like little white spots
zeraworld said:
I also have this issue. I don't know if I should return it. The right speaker is loose
---------- Post added at 07:35 AM ---------- Previous post was at 07:29 AM ----------
Do you guys have little scratches on the back cover? Like when you look at the back cover you can see like little white spots.
Click to expand...
Click to collapse
No.
creaking?
My device is terribly creaking, it feels kind of cheap...do you have the same issues? -.-
Exchanged my note for a new one. This one has no build issues and i get some more galaxy perks.
Hello folks,
February 29, 2016 I received my T-Mobile S7 Edge, and it was bliss, but I always though the touch was very odd. I couldn't put my finger on it. Then today while scrolling through the web, I noticed I kept touching things I didn't mean to. I though, it's just the edge screen and I need a case to help mitigate this. Put the phone down on my wooden table and continued to scroll and it kept happening.
After downloading a touchscreen tester app, I noticed that I can make the phone react without actually touching the screen. Like 0.5 mm to 1 mm away from the screen. It's especially noticeable when I'm scrolling and slowly lift my finger, it continues to scroll.
Do I have a defective unit? Or is this something I need to adjust?
I've already tried the TSP Update and it succeeded, but nothing changed. It's still reacts the same.
Appreciate any assistance on this.
vahdyx said:
Hello folks,
February 29, 2016 I received my T-Mobile S7 Edge, and it was bliss, but I always though the touch was very odd. I couldn't put my finger on it. Then today while scrolling through the web, I noticed I kept touching things I didn't mean to. I though, it's just the edge screen and I need a case to help mitigate this. Put the phone down on my wooden table and continued to scroll and it kept happening.
After downloading a touchscreen tester app, I noticed that I can make the phone react without actually touching the screen. Like 0.5 mm to 1 mm away from the screen. It's especially noticeable when I'm scrolling and slowly lift my finger, it continues to scroll.
Do I have a defective unit? Or is this something I need to adjust?
I've already tried the TSP Update and it succeeded, but nothing changed. It's still reacts the same.
Appreciate any assistance on this.
Click to expand...
Click to collapse
I tried to get as close as possible without touching it on mine and it doesn't show a touch. :/
Xileforce said:
I tried to get as close as possible without touching it on mine and it doesn't show a touch. :/
Click to expand...
Click to collapse
Did you try using a touchscreen tester app? Moving your finger up the app then slowly lifting your finger to see if it still draws the line?
Sent from my SM-G935T using Tapatalk
vahdyx said:
Did you try using a touchscreen tester app? Moving your finger up the app then slowly lifting your finger to see if it still draws the line?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Yea downloaded a tester just to try
Xileforce said:
Yea downloaded a tester just to try
Click to expand...
Click to collapse
And nothing? Damn, I was hoping (no offense) it wasn't just me. I guess I'll have to call T-Mobile and get a replacement phone. Hopefully it's not a refurbished one (though I highly doubt it will be).
vahdyx said:
And nothing? Damn, I was hoping (no offense) it wasn't just me. I guess I'll have to call T-Mobile and get a replacement phone. Hopefully it's not a refurbished one (though I highly doubt it will be).
Click to expand...
Click to collapse
Yea that's a weird issue. Ik on past phones there was like a glove mode to increase the sensitivity. I'm not sure if s7 has it but if it does maybe it's worth looking into if it got toggled somehow
Xileforce said:
Yea that's a weird issue. Ik on past phones there was like a glove mode to increase the sensitivity. I'm not sure if s7 has it but if it does maybe it's worth looking into if it got toggled somehow
Click to expand...
Click to collapse
Unfortunately I don't think that's the case here.
I am wondering if it's the same issues that happened with the S6!
http://forum.xda-developers.com/galaxy-s6/help/touchscreen-s6-sensitive-t3073953
Perhaps it affects certain people's biology. I'm just pulling anything out of my hat of logic lol. I'll play with some in stores tomorrow and see if it's something that follows me around or if it's just the phone's technology.
I appreciate your insight.
Have you tried a factory reset? Always the last thing to try. You never know.
Sometimes i'm filling same thing. But most of the time it seems that I just touching egde screens without noticing it .
Sent from my SM-G935F using Tapatalk
You think you've got issues
I wonder if it's because you are touching the sides. The edges seem a bit more sensitive on the S7 than the S6, and I notice that because of the curved back, you are touching/holding the edges more than you did on the old phone. I have to use it more to confirm if this is an issue, but I did notice it while playing with it for a few hours last night setting everything up.
vahdyx said:
Hello folks,
February 29, 2016 I received my T-Mobile S7 Edge, and it was bliss, but I always though the touch was very odd. I couldn't put my finger on it. Then today while scrolling through the web, I noticed I kept touching things I didn't mean to. I though, it's just the edge screen and I need a case to help mitigate this. Put the phone down on my wooden table and continued to scroll and it kept happening.
After downloading a touchscreen tester app, I noticed that I can make the phone react without actually touching the screen. Like 0.5 mm to 1 mm away from the screen. It's especially noticeable when I'm scrolling and slowly lift my finger, it continues to scroll.
Do I have a defective unit? Or is this something I need to adjust?
I've already tried the TSP Update and it succeeded, but nothing changed. It's still reacts the same.
Appreciate any assistance on this.
Click to expand...
Click to collapse
I've noticed the same thing. I thought I was crazy when trying to type and getting weird letters that randomly appeared! If it's happening on multiple units then it's probably a bug not necessarily a defective phone.
Sent from my Nexus 6P using XDA Labs
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
xxaarraa said:
I wonder if it's because you are touching the sides. The edges seem a bit more sensitive on the S7 than the S6, and I notice that because of the curved back, you are touching/holding the edges more than you did on the old phone. I have to use it more to confirm if this is an issue, but I did notice it while playing with it for a few hours last night setting everything up.
Click to expand...
Click to collapse
He said he tried it flat in the table hence he wasn't holding it. I've noticed the same thing on mine even while using s rather bulky case.
Sent from my Nexus 6P using XDA Labs
Right! I experience it even when not holding it. I can make it happen without holding the phone and it's consistently doing it. It's overly sensitive for sure. I'm thinking about making a quick video of it but it may be difficult to see and it may be challenging to do and record at the same time.
Sent from my SM-G935T using Tapatalk
Pilz said:
I've noticed the same thing. I thought I was crazy when trying to type and getting weird letters that randomly appeared! If it's happening on multiple units then it's probably a bug not necessarily a defective phone.
Sent from my Nexus 6P using XDA Labs
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
He said he tried it flat in the table hence he wasn't holding it. I've noticed the same thing on mine even while using s rather bulky case.
Sent from my Nexus 6P using XDA Labs
Click to expand...
Click to collapse
That's what I think it is, but I can't say for sure. If it's a software but (meaning others are experiencing it) then I'll wait for a patch.
Sent from my SM-G935T using Tapatalk
vahdyx said:
That's what I think it is, but I can't say for sure. If it's a software but (meaning others are experiencing it) then I'll wait for a patch.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I'm willing to wait it out because T-Mobile can easily replace my phone if need be.
Sent from my Nexus 6P using XDA Labs
Are you sure you don't have any of the Motion or Gesture options activated. Or maybe even Air View?
PaulParanoia said:
Are you sure you don't have any of the Motion or Gesture options activated. Or maybe even Air View?
Click to expand...
Click to collapse
I mean I could but I don't think that's a thing since Galaxy S6.
But if you know of where they are I would like to turn them off lol. I have slowly became accustomed to it, but it still annoys.
I plan on visiting T-Mobile and Best Buy tomorrow to see if the demo units experience this.
Sent from my SM-G935T using Tapatalk
Is anyone else experiencing touch screen oddities? or is it just few vs the many?
So I went to Best Buy and wasn't able to get the demo units to do the same thing my phone is doing. I showed the Samsung guy (which I'm pretty sure is on Best Buy's payroll) and he was surprised by it as well. He said his S7 wasn't doing it, but he thought maybe it was an Edge issue.
Long story short, I called T-Mobile and they're shipping me a new one.
Here's hoping the next one doesn't have this issue.
Don't have mine yet, but might be worth posting your specifications up. They post phone, color, where it was made, screen manufacturer, chip-set, etc.
In the past when there were issues like this, it helped to narrow down if it was a particular hardware combination. Also, a video would certainly help. Just my 2 cents.
Does your screen have any sign of burn in ? If not what is your precautionary routine do prevent them. Thanks.
I own it since it came out. No burn in. No precautions made.
Dejan Sathanas said:
I own it since it came out. No burn in. No precautions made.
Click to expand...
Click to collapse
Very cool ! Thanks !
owned it since it came out, no burn in issues at all.
martinkem said:
owned it since it came out, no burn in issues at all.
Click to expand...
Click to collapse
Quite a relief.
Ive owned it since it came out. But the audio in both the ear piece and speaker have decided to stop working a of yesterday
Had it nearly 3 years now with heavy usage. No burn in no dead pixels. Still works great!
Owned mine since the day it came out here. Status bar is burned in a bit. When I rotate the screen I see a color difference where the bar usually is,especially on whit backgrounds. I've had this for a year probably. No dead pixels though and the burn in really isn't that bad. I don't notice it when watching YouTube for example.
Verstuurd vanaf mijn SM-N9005 met Tapatalk
No burn in here, zero screen problems (apart from sometimes having a green decontrasted tint to the screen after unlocking, fixed by turning the screen off and on again)
Owned mine since came out , no burn in , no dead pixel , no precautionary routine to prevent
Two years and a half now, some burn in, barely noticeable. Kinda pissed about it, but you can't really get away with it on AMOLED.
Nothing at all on my screen after 3 years .
---------- Post added at 10:25 AM ---------- Previous post was at 10:19 AM ----------
Nothing at all on my screen after 3 years .
Own it since April 2014, no burn in what so ever, no precautions. Bought a slickwrap and replaced the battery, still working like a champ to this day. Planning to give it to my girlfriend and getting the s7 edge, just because I don't like keeping phones for more then 2 years, otherwise I could easily have used this for one more year.
lvnatic said:
Own it since April 2014, no burn in what so ever, no precautions. Bought a slickwrap and replaced the battery, still working like a champ to this day. Planning to give it to my girlfriend and getting the s7 edge, just because I don't like keeping phones for more then 2 years, otherwise I could easily have used this for one more year.
Click to expand...
Click to collapse
Excellent report. Thanks
Mine is working flawlessly,i dropped my N3 in the water but still survived. the only problem is Flash Light became Little bit low which i never Use
Looks like some people with review units are reporting that their Note 20 Ultra cameras are fogging up, there is moisture in the lens that was not there out of the box. Also some are saying there are dust particles in the camera lens. Hopefully these are isolated issues in review units.
Samsung's response in the attached thumbnail is not very encouraging though.
Link
Dammit, hopefully i don't run into this. Kind of hard to keep my device from big temperature differences when winters around here can get to -50c in the winter and I certainly don't keep my vehicle anywhere near that...
Sent from my SM-G955W using Tapatalk
LOL Gore vents are supposed to prevent this from happening!
-50C... that's super common. And I bet you'd be whipping your phone out all over the place to take pics and make calls too.
abax4401 said:
-50C... that's super common. And I bet you'd be whipping your phone out all over the place to take pics and make calls too.
Click to expand...
Click to collapse
Probably for a week a year, and I keep it with me for music while I'm at work and yes, I take pictures for reports on what I've inspected pretty often
Sent from my SM-G955W using Tapatalk
kkeith said:
Probably for a week a year, and I keep it with me for music while I'm at work and yes, I take pictures for reports on what I've inspected pretty often
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
You must be in a seriously remote part of Canada.
-50 with bare hands/thin gloves for pics must mean a lot of frost bite for you. Tell your company to get you a point and shoot camera rather than risking your $1800+ phone. They're dirt cheap now and you could leave your big mitts on.
abax4401 said:
-50C... that's super common. And I bet you'd be whipping your phone out all over the place to take pics and make calls too.
Click to expand...
Click to collapse
Probably for a week a year, and I keep it with me for music while I'm at work and yes, I take pictures for reports on what I've inspected pretty often
Sent from my SM-G955W using Tapatalk
---------- Post added at 02:13 AM ---------- Previous post was at 02:10 AM ----------
abax4401 said:
You must be in a seriously remote part of Canada.
-50 with bare hands/thin gloves for pics must mean a lot of frost bite for you. Tell your company to get you a point and shoot camera rather than risking your $1800+ phone. They're dirt cheap now and you could leave your big mitts on.
Click to expand...
Click to collapse
Lol not that remote, just northern Alberta. But for a week or 2 a year it gets real cold. I need my phone with me anyways, hopefully I don't wreck the phone that they partially pay for lol.
Sent from my SM-G955W using Tapatalk
kkeith said:
Probably for a week a year, and I keep it with me for music while I'm at work and yes, I take pictures for reports on what I've inspected pretty often
Sent from my SM-G955W using Tapatalk
---------- Post added at 02:13 AM ---------- Previous post was at 02:10 AM ----------
Lol not that remote, just northern Alberta. But for a week or 2 a year it gets real cold. I need my phone with me anyways, hopefully I don't wreck the phone that they partially pay for lol.
Sent from my SM-G955W using Tapatalk
Click to expand...
Click to collapse
I'm in the Winnipeg area, so I feel ya.
Even with them covering part of the phone I'd be scared.
This honestly does not seem like a big issue at all. Every where there is some freak out about the devices that does not carry on. I live in Japan. It gets absolutely muggy here during the summer. People take a device that is built of metal and glass from a cold, air conditioned environment of 20C with little humidity and then suddenly step outside in temperatures in the 30C's with humidity near 80%, then expect this cooled glass and metal sandwich to ignore the laws of physics?? It has been rainy in Seoul, Korea the past week.
It is good to note any issues that a newly launched phone may have, yet I think people take things to the extreme these days. Every new phone is going to have a specific number of units with failures and defects.
Or they rushed out a product and released it before fully testing
Err that’s one user? Hardly an issue.
Do you think they done something to camera glass due to the incidents that happened with the s20 ultra
I mean they did something related to pressure as some s20U was broken with no reason as if they where under pressure
I saw people comment that this was an issue on older samsungs too when moving from extreme temperatures. Doesn't seem like too big of an issue as long as it returns to normal after the device warms up. This is an issue with camera lenses for real cameras as well.
Over 8k people in the Facebook group I'm in, and not one person has the issue.
Gareee said:
Over 8k people in the Facebook group I'm in, and not one person has the issue.
Click to expand...
Click to collapse
Can you post a link to the group?
abax4401 said:
Can you post a link to the group?
Click to expand...
Click to collapse
Not sure how from the app, but here's the name
Thanks
Gareee said:
Over 8k people in the Facebook group I'm in, and not one person has the issue.
Click to expand...
Click to collapse
That means the issue is not widespread, which is good. Someone on Samsung reddit posted they had this issue in USA I believe.
Code:
https://www.reddit.com/r/samsung/comments/idoxdx/check_note_20_ultra_camera_for_dust/
I am in France and bought from Orange unlocked 256gb Exynos Mystic Bronze, and I have dust in the middle camera. Mail sent to Samsung to see what they will do. It wasn't there when I bought it, its the first thing I checked when I got it out of the box.
With the fogging issues in Camera some other issues over there to
I was suspected of some other issues in my Note 20 Ultra the many times 20ffp delay while using a smartpen. usually, I was using my Ipad for designing ULM Diagram For Assignment but this time I was using my new note so I suspected this delay.