amazon or non-amazon - Moto G4 Questions & Answers

having moto g4 xt1625
how to determine if its amazon or non amazon
by the way , having problem " device stuck after ota update "
powered up but stop at fallen android man
dont know what to do
any help

herakikoly said:
having moto g4 xt1625
how to determine if its amazon or non amazon
by the way , having problem " device stuck after ota update "
powered up but stop at fallen android man
dont know what to do
any help
Click to expand...
Click to collapse
Did you buy it used? Look in settings-about phone and look at the "Software Channel" and it says amz then it's an Amazon model. If you purchased it used then it's possible that someone flashed a factory rom to remove the ads and then the Amazon update bricked the phone.

bought it used
Tel864 said:
Did you buy it used? Look in settings-about phone and look at the "Software Channel" and it says amz then it's an Amazon model. If you purchased it used then it's possible that someone flashed a factory rom to remove the ads and then the Amazon update bricked the phone.[/QUOTE
yes i've bought it used , when i opened it i found it down , just open the screen and stopped at android man fall , dont know if its amazon or not cause there's no ability to get it opened
Click to expand...
Click to collapse

if there is any help
am asking also how can i solve this problem to return to the factory stock

herakikoly said:
am asking also how can i solve this problem to return to the factory stock
Click to expand...
Click to collapse
On that screen do you see a warning at the bottom of the screen about trying to flash unauthorized software?

that sounds like its at the factory recovery screen. Hold the power button, tap the volume up once, and then release the power button. that should get you into the recovery. (then do a factory reset) But most likely someone flashed a old image onto a locked amazon phone. and really the only way to fix it is to send it back to moto to be reflashed.

Tel864 said:
On that screen do you see a warning at the bottom of the screen about trying to flash unauthorized software?
Click to expand...
Click to collapse
no . this is the screen

this is the screen appeared

Rempala said:
that sounds like its at the factory recovery screen. Hold the power button, tap the volume up once, and then release the power button. that should get you into the recovery. (then do a factory reset) But most likely someone flashed a old image onto a locked amazon phone. and really the only way to fix it is to send it back to moto to be reflashed.
Click to expand...
Click to collapse
the once who sold it for me told me that its only ota update that made that

Rempala said:
that sounds like its at the factory recovery screen. Hold the power button, tap the volume up once, and then release the power button. that should get you into the recovery. (then do a factory reset) But most likely someone flashed a old image onto a locked amazon phone. and really the only way to fix it is to send it back to moto to be reflashed.
Click to expand...
Click to collapse
this is the screen

herakikoly said:
this is the screen
Click to expand...
Click to collapse
Below is a good video from RootJunky that shows how to restore factory rom. If you click More info below the video there are links to whatever you need to flash. There are a lot of restore factory rom threads scattered around the XDA G4 forums also.
https://www.youtube.com/watch?v=SuOrl7Q4JY8

Tel864 said:
Below is a good video from RootJunky that shows how to restore factory rom. If you click More info below the video there are links to whatever you need to flash. There are a lot of restore factory rom threads scattered around the XDA G4 forums also.
Click to expand...
Click to collapse
thanks alot .. but what about the screen shot i've uploaded .. what does it show?

herakikoly said:
thanks alot .. but what about the screen shot i've uploaded .. what does it show?
Click to expand...
Click to collapse
Your phone is in recovery mode now, it shows that you have official software and locked bootloader

edge1337 said:
Your phone is in recovery mode now, it shows that you have official software and locked bootloader
Click to expand...
Click to collapse
so it's easy to reset to the factory ..

Related

Desperately need cwm touch screenshots

Hey guys,
Just had the fantastic AMOLED breaking symptom of the Galaxy S4. I need to restore to factory TouchWiz so I can go in and get a replacement phone (I had rooted and flashed stock Android and am afraid they'll figure this out and refuse to give me a new phone despite the physical damage) so I desperately need screenshots/photos of the CWM Touch 6.0.3.2 options to restore a backup (the only one I have on the phone).
If there's any other way to do this please let me know.
Beyond that, since the screen appears to be getting progressively worse to the point where I just can't install anything, is there any way I can remove any evidence of root/flashing from the file system just in case?
Please help!
Thank you!
cleanup said:
Hey guys,
Just had the fantastic AMOLED breaking symptom of the Galaxy S4. I need to restore to factory TouchWiz so I can go in and get a replacement phone (I had rooted and flashed stock Android and am afraid they'll figure this out and refuse to give me a new phone despite the physical damage) so I desperately need screenshots/photos of the CWM Touch 6.0.3.2 options to restore a backup (the only one I have on the phone).
If there's any other way to do this please let me know.
Beyond that, since the screen appears to be getting progressively worse to the point where I just can't install anything, is there any way I can remove any evidence of root/flashing from the file system just in case?
Please help!
Thank you!
Click to expand...
Click to collapse
Gentle bump! I just need to know which menu items to pick as I won't really be able to see what I'm doing lol
cleanup said:
Gentle bump! I just need to know which menu items to pick as I won't really be able to see what I'm doing lol
Click to expand...
Click to collapse
flash stock firmware with odin. easier to get into download mode :good:
samersh72 said:
flash stock firmware with odin. easier to get into download mode :good:
Click to expand...
Click to collapse
Honestly I'm even having trouble booting into recovery mode because I can't tell when the prompts are to let go of the power button, etc. Can't see a thing.
Any advice?
The wireless company has already agreed to ship me a new device and a return label with which I can return the old one (so I'll get my new phone before having to return the old one) but I still want to do this out of safety and respect.
Hate to be the one to tell u but as far as i know (anyone correct me if im wrong) everytime u flash a rom (dont know if rooting counts) its recorded on ur phone.u can undo this with triangle away, wich can be found at the same site where autoroot is.
Sent from my GT-I9505 using XDA Premium HD app
cleanup said:
Honestly I'm even having trouble booting into recovery mode because I can't tell when the prompts are to let go of the power button, etc. Can't see a thing.
Any advice?
The wireless company has already agreed to ship me a new device and a return label with which I can return the old one (so I'll get my new phone before having to return the old one) but I still want to do this out of safety and respect.
Click to expand...
Click to collapse
just hold volume down first followed by home followed by power, wait for 7 seconds, release buttons, press volume up one time and you are in download mode, connect to odin and flash stock firmware. thats it.
no way for triangle away without screen
samersh72 said:
flash stock firmware with odin. easier to get into download mode :good:
Click to expand...
Click to collapse
richard2311 said:
Hate to be the one to tell u but as far as i know (anyone correct me if im wrong) everytime u flash a rom (dont know if rooting counts) its recorded on ur phone.u can undo this with triangle away, wich can be found at the same site where autoroot is.
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
Well, they're sending me the new one before taking the old one back, so I think it'll be okay. Plus they're mostly concerned with the broken screen; it's not a bricked device.
samersh72 said:
just hold volume down first followed by home followed by power, wait for 7 seconds, release buttons, press volume up one time and you are in download mode, connect to odin and flash stock firmware. thats it.
no way for triangle away without screen
Click to expand...
Click to collapse
Okay, the phone showed up in ODIN. Downloading a stock firmware package for my carrier right now but I'm honestly not sure how to use Odin to flash it? Is there a tutorial anywhere? Thanks for the help!
cleanup said:
Well, they're sending me the new one before taking the old one back, so I think it'll be okay. Plus they're mostly concerned with the broken screen; it's not a bricked device.
Okay, the phone showed up in ODIN. Downloading a stock firmware package for my carrier right now but I'm honestly not sure how to use Odin to flash it? Is there a tutorial anywhere? Thanks for the help!
Click to expand...
Click to collapse
see my signature for tutorial

[Q] The Nexus 4 i bought which is suppose to have 16gb is 8gb, please help

I bought Nexus 4 from Ebay (this is the item number 271321747280,please check it) its 16gb but all i could see is 8gb, someone said the seller messed the phone up,so he suggested i should First flash the stock recovery,then wipe cache and wipe data factory reset,please will this fix the issue, please if yes how do i do this,please explain in details,am new to this... or give me link that will help me... the seller stated this "Used, but in great condition. Kept in case. Owned for less than a year; first owner. Bootloader unlocked. Running stock Android 4.3 with custom recovery." your help will be Really appreciated , thanks in advance!!!
boinero1 said:
I bought Nexus 4 from Ebay (this is the item number 271321747280,please check it) its 16gb but all i could see is 8gb, someone said the seller messed the phone up,so he suggested i should First flash the stock recovery,then wipe cache and wipe data factory reset,please will this fix the issue, please if yes how do i do this,please explain in details,am new to this... or give me link that will help me... the seller stated this "Used, but in great condition. Kept in case. Owned for less than a year; first owner. Bootloader unlocked. Running stock Android 4.3 with custom recovery." your help will be Really appreciated , thanks in advance!!!
Click to expand...
Click to collapse
[HOW-TO] How to flash a factory image / return to stock / unlock / root #
It includes steps to fix the half storage issue.
If you want to check immediately before doing the above walkthrough, power off your phone completely, hold the volume down button and power on your phone to get into the bootloader. At the bottom of the screen, next to"Variant", you should see either "mako 8GB" or "mako 16GB". That tells you the storage size in the phone. In your case, it should say "mako 16GB."
Spasticdroid said:
[HOW-TO] How to flash a factory image / return to stock / unlock / root #
It includes steps to fix the half storage issue.
If you want to check immediately before doing the above walkthrough, power off your phone completely, hold the volume down button and power on your phone to get into the bootloader. At the bottom of the screen, next to"Variant", you should see either "mako 8GB" or "mako 16GB". That tells you the storage size in the phone. In your case, it should say "mako 16GB."
Click to expand...
Click to collapse
i did it n luckily is mako 16gb,, please what next?
boinero1 said:
i did it n luckily is mako 16gb,, please what next?
Click to expand...
Click to collapse
Since you're new to the phone, I highly recommend reading that thread I posted a link to earlier to set everything up on your computer and phone, which also includes how to fix the wrong storage size issue.
Spasticdroid said:
Since you're new to the phone, I highly recommend reading that thread I posted a link to earlier to set everything up on your computer and phone, which also includes how to fix the wrong storage size issue.
Click to expand...
Click to collapse
the steps are too hard, can't even download any software, pls any shortcut???
boinero1 said:
the steps are too hard, can't even download any software, pls any shortcut???
Click to expand...
Click to collapse
You could try using wugfresh's toolkit to install the factory rom.
That's about as simple as it gets.
If you can't do it using the toolkit, then bring it to someone/some place that can flash it for you.
I would do it if I lived near you. The hardest part is the computer setup, imo, just getting the proper drivers installed but even that is fairly easy to do using the toolkit.
Good luck.
Can you just return to ebay seller? It's not as described and you paid for 16gb without this additional work. Possibly it's a listing error and actually is a 8gb?
Sent from my iPhone using Tapatalk
boinero1 said:
i did it n luckily is mako 16gb,, please what next?
Click to expand...
Click to collapse
mowgie said:
Can you just return to ebay seller? It's not as described and you paid for 16gb without this additional work. Possibly it's a listing error and actually is a 8gb?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It is a 16GB apparently, just the OS needs to be reflashed to fix the misreported space.
just clear the damn cache on stock recovery.
goofball2k said:
It is a 16GB apparently, just the OS needs to be reflashed to fix the misreported space.
Click to expand...
Click to collapse
pls how do i go about this, i boot to recovery n mistakenly flashed SYSTEM n now am stocked with Google each i switch on my device...
besides am downloading this Factory images "occam" for Nexus 4.. will it fix this??? thanks
goofball2k said:
It is a 16GB apparently, just the OS needs to be reflashed to fix the misreported space.
Click to expand...
Click to collapse
pls how do i reflash becos i already flash it, my device is currently empty ,, thanks
boinero1 said:
pls how do i go about this, i boot to recovery n mistakenly flashed SYSTEM n now am stocked with Google each i switch on my device...
besides am downloading this Factory images "occam" for Nexus 4.. will it fix this??? thanks
Click to expand...
Click to collapse
Factory image will fix it assuming you can flash it. The toolkit can do it or you can use fastboot commands. Whatever you prefer

How can I downgrade by 1 version?

Hi.
I've just updated to version 5.0 and though in general the interface does look better. I'm not liking it. Pet hates are the way you cant see what the notification is or says unless you go past the lock screen and onto the home screen. And also my battery is now lasting a full day at work where before it would last me all day easily. How can I revert back one update?
Stock firmware from sammobile, and ODIN to flash it
Hi. Thanks. Do you know what the previous version was? and do i just plug my phone with odin running and then flash the phone? no need to root or prepare the phone in any way?
I installed the older version and followed the instructions on sammobile.com and now my phones sitting on the initial load up of the phone. is this normal
Seany_Blitz said:
I installed the older version and followed the instructions on sammobile.com and now my phones sitting on the initial load up of the phone. is this normal
Click to expand...
Click to collapse
Nope.
Do a factory reset from stock recovery (you must pull off battery).
VOL+ and HOME and Power buttons together to enter.
Seany_Blitz said:
I installed the older version and followed the instructions on sammobile.com and now my phones sitting on the initial load up of the phone. is this normal
Click to expand...
Click to collapse
Yea, you need to pull the battery / boot to recovery > factory reset, happens to a lot of people after flashing with ODIN
"1)Start phone in download mode
2)Flash KK firmware.
3)Your phone will not start normally either. Bootloop guaranted. Don't worry.
4)Remove battery and put in again.
5)Do a factory reset from STOCK recovery
6)Flash again KK firmware
7)Phone will start normally, you can start customization and other stuff like rooting or daily using."
didi_ghost said:
"1)Start phone in download mode
2)Flash KK firmware.
3)Your phone will not start normally either. Bootloop guaranted. Don't worry.
4)Remove battery and put in again.
5)Do a factory reset from STOCK recovery
6)Flash again KK firmware
7)Phone will start normally, you can start customization and other stuff like rooting or daily using."
Click to expand...
Click to collapse
You quoted me from different thread thx
OP is very quiet, Hope he is not calling his guarantee services
Nah I got it working again thanks. Such a b**lache re-configuring my phone back to how I exactly have it
qubbus said:
You quoted me from different thread thx
OP is very quiet, Hope he is not calling his guarantee services
Click to expand...
Click to collapse
You're welcome, it was the best answer of "how to downgrade" here in XDA so it deserve to be quoted everywhere
didi_ghost said:
You're welcome, it was the best answer of "how to downgrade" here in XDA so it deserve to be quoted everywhere
Click to expand...
Click to collapse
THX!
Sometimes the simplest way is the best way I just did it in that way when I've downgraded, so I wanted to share.
Seany_Blitz said:
Hi.
I've just updated to version 5.0 and though in general the interface does look better. I'm not liking it. Pet hates are the way you cant see what the notification is or says unless you go past the lock screen and onto the home screen. And also my battery is now lasting a full day at work where before it would last me all day easily. How can I revert back one update?
Click to expand...
Click to collapse
You can change the settings so that all notification contents are shown on lockscreen. my battery is the same if not better, too bad for you.
Also all questions are asked in Q&A.

Black screen after Samsung galaxy s5 logo.

I have a verizon galaxy s5 I rooted it with the help and guidance from xda members over here. The method I used to root my phone was this one http://forum.xda-developers.com/veri...volte-t2879348 since i was already on NI2 I skipped steps 1. to 2.5 post rooting my phone everything was running pretty good for a few days without any issues but less than a day after I inserted a sim card in the phone it started randomly restarting so did a data wipe factory reset but the problem still persisted where my phone would would either randomly restart or go into a boot loop then I got the G900VVRU1ANI2_G900VVZW1ANI2_G900VVRU1ANI2_HOME.zip stock retail tar from here http://forum.xda-developers.com/show...42&postcount=1 and used ODIN to flash it but strangely even after I flashed the stock firmware it gave me the UNLOCKED logo at start below the Samsung galaxy S5 logo so I did another data wipe factory reset and now the UNLOCKED logo has gone but I'm getting a black screen after the Samsung galaxy logo. I can enter recovery mode and download mode my phone also gets detected in kies even with black screen.
I'm pretty freaked out and devastated right now because of the suddenness of this problem. I hope someone knows how to fix this issue.
Sorry for the long post but I wanted to be as detailed as possible.
fauzan0918 said:
I have a verizon galaxy s5 I rooted it with the help and guidance from xda members over here. The method I used to root my phone was this one http://forum.xda-developers.com/veri...volte-t2879348 since i was already on NI2 I skipped steps 1. to 2.5 post rooting my phone everything was running pretty good for a few days without any issues but less than a day after I inserted a sim card in the phone it started randomly restarting so did a data wipe factory reset but the problem still persisted where my phone would would either randomly restart or go into a boot loop then I got the G900VVRU1ANI2_G900VVZW1ANI2_G900VVRU1ANI2_HOME.zip stock retail tar from here http://forum.xda-developers.com/show...42&postcount=1 and used ODIN to flash it but strangely even after I flashed the stock firmware it gave me the UNLOCKED logo at start below the Samsung galaxy S5 logo so I did another data wipe factory reset and now the UNLOCKED logo has gone but I'm getting a black screen after the Samsung galaxy logo. I can enter recovery mode and download mode my phone also gets detected in kies even with black screen.
I'm pretty freaked out and devastated right now because of the suddenness of this problem. I hope someone knows how to fix this issue.
Sorry for the long post but I wanted to be as detailed as possible.
Click to expand...
Click to collapse
I would start back over. Go back with a full wipe NGC tar file, reroot and go from there.
http://forum.xda-developers.com/ver...ment/stock-collection-kernels-modems-t2842069
Tulsadiver said:
I would start back over. Go back with a full wipe NGC tar file, reroot and go from there.
http://forum.xda-developers.com/ver...ment/stock-collection-kernels-modems-t2842069
Click to expand...
Click to collapse
this one https://www.androidfilehost.com/?fid=23610159112652200 or this one https://www.androidfilehost.com/?fid=23610159112652178
thanks for the reply.
fauzan0918 said:
this one https://www.androidfilehost.com/?fid=23610159112652200 or this one https://www.androidfilehost.com/?fid=23610159112652178
thanks for the reply.
Click to expand...
Click to collapse
The second one. It's full wipe but it is best to start fresh sometimes.
Tulsadiver said:
The second one. It's full wipe but it is best to start fresh sometimes.
Click to expand...
Click to collapse
Thanks again and I hope it works.
Tulsadiver said:
The second one. It's full wipe but it is best to start fresh sometimes.
Click to expand...
Click to collapse
OK I so I flashed this https://www.androidfilehost.com/?fid=23610159112652178 through ODIN as you said and now I am getting display after the Samsung galaxy s5 logo all the way to the main screen and although I was hoping that this would fix everything I was also kinda prepared if it didn't. So here are the issues I'm having now, the display is a little glitchy after the complete bootup and even a couple times in the recovery menu the phone is also rebooting automatically after it goes to sleep or if I press the power button to turn of the display and it then blacks out and reboots.
Thanks again for your help so far.
https://youtu.be/Y0P1ms-upoU
please have a look at this video that I made of the malfunctions that are happening in the phone.
fauzan0918 said:
https://youtu.be/Y0P1ms-upoU
please have a look at this video that I made of the malfunctions that are happening in the phone.
Click to expand...
Click to collapse
That looks major. Is it still under warranty?
Tulsadiver said:
That looks major. Is it still under warranty?
Click to expand...
Click to collapse
I'm not sure but even if it was does Verizon accepts warranty claim if the phone is without bill and not in USA?
if not then please tell me what you think I should do now and please let me know if you need anymore info,thanks again.
fauzan0918 said:
I'm not sure but even if it was does Verizon accepts warranty claim if the phone is without bill and not in USA?
if not then please tell me what you think I should do now and please let me know if you need anymore info,thanks again.
Click to expand...
Click to collapse
Did you buy it from Verizon? There should be a warranty of some sort from Samsung.
Also, does this problem persist even without the sim card?
Tulsadiver said:
Did you buy it from Verizon? There should be a warranty of some sort from Samsung.
Also, does this problem persist even without the sim card?
Click to expand...
Click to collapse
Well the phone was a gift from my uncle and I'm not sure where he bought it from but I'm assuming he bought in USA and yes the problem still persists without a sim card.
Also how can I check the warranty on this phone?
fauzan0918 said:
Well the phone was a gift from my uncle and I'm not sure where he bought it from but I'm assuming he bought in USA and yes the problem still persists without a sim card.
Also how can I check the warranty on this phone?
Click to expand...
Click to collapse
Probably need a receipt from the store your uncle bought the phone from.
Tulsadiver said:
Probably need a receipt from the store your uncle bought the phone from.
Click to expand...
Click to collapse
So if I manage to get the receipt of the phone and it happens to be in warranty and I take it to a local samsung store do you think they will accept it even though it wasn't bought in USA?
Also do you think its a hardware issue or just a software issue as I have no display issues or any kind of other malfunctions when I'm in Download Mode.
fauzan0918 said:
So if I manage to get the receipt of the phone and it happens to be in warranty and I take it to a local samsung store do you think they will accept it even though it wasn't bought in USA?
Also do you think its a hardware issue or just a software issue as I have no display issues or any kind of other malfunctions when I'm in Download Mode.
Click to expand...
Click to collapse
Unknown about warranty but worth a try. I am assuming you are still stock NGC from your last flash. Maybe trying the latest lollipop would help. You need to root again. You can always go back to stock if it doesn't.
http://forum.xda-developers.com/ver...w-to-update-to-g900vod5-5-0-keeproot-t3136945
Tulsadiver said:
Unknown about warranty but worth a try. I am assuming you are still stock NGC from your last flash. Maybe trying the latest lollipop would help. You need to root again. You can always go back to stock if it doesn't.
http://forum.xda-developers.com/ver...w-to-update-to-g900vod5-5-0-keeproot-t3136945
Click to expand...
Click to collapse
OK I'll download the lollipop update and try that.
Tulsadiver said:
Unknown about warranty but worth a try. I am assuming you are still stock NGC from your last flash. Maybe trying the latest lollipop would help. You need to root again. You can always go back to stock if it doesn't.
http://forum.xda-developers.com/ver...w-to-update-to-g900vod5-5-0-keeproot-t3136945
Click to expand...
Click to collapse
It seems that the display glitches are now appearing in Download mode as well.
I'll update the thread if I am able to get out of this hell I have gotten myself into by my own doing or if I decide to ditch the phone in its current state.
Thanks again for the help.
fauzan0918 said:
I'll update the thread if I am able to get out of this hell I have gotten myself into by my own doing or if I decide to ditch the phone in its current state.
Thanks again for the help.
Click to expand...
Click to collapse
This could very well be a hardware or display issue so don't blame yourself.
Tulsadiver said:
This could very well be a hardware or display issue so don't blame yourself.
Click to expand...
Click to collapse
Thanks for the kind words man but either way I feel pretty ****ty and I don't think I'll ever root again.
I sent the phone to my uncle and he submitted it to verizon they accepted it and they repaired/replaced the phone.

Nexus 6P Bootloop

Hi, all bro
After updating Android 7.1.1 then my phone is Bootloop
Help Fix
VN_Optimus said:
Hi, all bro
After updating Android 7.1.1 then my phone is Bootloop
Help Fix
Click to expand...
Click to collapse
Read here mate boot-loop-death-nexus-6p
VN_Optimus said:
Hi, all bro
After updating Android 7.1.1 then my phone is Bootloop
Help Fix
Click to expand...
Click to collapse
Hello...
Read this post: https://forum.xda-developers.com/showpost.php?p=71805763&postcount=343
If your device is in the state described in this post, it is likely dead. You need to RMA your device.
Otherwise if your issue is different, answer a few questions to help diagnose the issue:
What happened..?
What did you try to fix it?
What build are you currently on?
Is your bootloader unlocked?
Do you have access to recovery yet?
Good luck...
If you aren't in a boot loop of death you should be able to fix your phone by doing a factory reset. Power down your phone by holding down the power button. Go into the bootloader menu by pressing power and volume down at the same time. Use the volume keys to find the factory reset option and select it. Good luck. I'm pretty sure all of these phones will permanently boot loop at some point because there is a serious design flaw, probably with solder that can't withstand the heat the phone generates like on the LG phones. Hopefully your 6P isn't there yet but flashing an OTA frequently triggers it.
jhs39 said:
If you aren't in a boot loop of death you should be able to fix your phone by doing a factory reset. Power down your phone by holding down the power button. Go into the bootloader menu by pressing power and volume down at the same time. Use the volume keys to find the factory reset option and select it. Good luck. I'm pretty sure all of these phones will permanently boot loop at some point because there is a serious design flaw, probably with solder that can't withstand the heat the phone generates like on the LG phones. Hopefully your 6P isn't there yet but flashing an OTA frequently triggers it.
Click to expand...
Click to collapse
5.1 said:
Hello...
Read this post: https://forum.xda-developers.com/showpost.php?p=71805763&postcount=343
If your device is in the state described in this post, it is likely dead. You need to RMA your device.
Otherwise if your issue is different, answer a few questions to help diagnose the issue:
What happened..?
What did you try to fix it?
What build are you currently on?
Is your bootloader unlocked?
Do you have access to recovery yet?
Good luck...
Click to expand...
Click to collapse
What happened..? - Update Android 7.1.1
What did you try to fix it? - Unlock bootloader
What build are you currently on? - What ?
Is your bootloader unlocked? - Open Bootloader
Do you have access to recovery yet ? - Still working normally
VN_Optimus said:
What happened..? - Update Android 7.1.1
What did you try to fix it? - Unlock bootloader
What build are you currently on? - What ?
Is your bootloader unlocked? - Open Bootloader
Do you have access to recovery yet ? - Still working normally
Click to expand...
Click to collapse
Hello... Did it start bootlooping after a 7.1.1 OTA? So you unlocked your.bootloader? If yes, it wiped all your data... And now your phone still bootloop right?
Then reboot into recovery, press power and tap volume up when you see the Android guy laying.
From the menu, select factory reset. Try to reboot and see.if that helps.
If it still doesn't work, try to flash a stock firmware from here: https://developers.google.com/android/images#angler
And extract the zip a d open the folder
Reboot into bootloader. From here, openn the flash-all.bat and let it install the new firmware. It will reboot when it's done flashing.
Hopefully a factory reset will suffice to solve the issue. Let us know if it works... :good:
Good luck...
5.1 said:
Hello... Did it start bootlooping after a 7.1.1 OTA?
Click to expand...
Click to collapse
Reply : Yes
VN_Optimus said:
Reply : Yes
Click to expand...
Click to collapse
Hey...
And so? Did you try the solutions described in the post above?
Any success?
Good luck...
5.1 said:
Hey...
And so? Did you try the solutions described in the post above?
Any success?
Good luck...
Click to expand...
Click to collapse
Failure
VN_Optimus said:
Failure
Click to expand...
Click to collapse
Hey...
What failure?
Where did it fail?
What are the messages you get?
Please, try to be a bit more explicit and give more details about what happens... "Failure" doesn't mean much to me.
The more details you give, the more we might be able to help you..! :good:
Good luck...
5.1 said:
Hey...
What failure?
Where did it fail?
What are the messages you get?
Please, try to be a bit more explicit and give more details about what happens... "Failure" doesn't mean much to me.
The more details you give, the more we might be able to help you..! :good:
Good luck...
Click to expand...
Click to collapse
All successful
Can not run into the operating system
VN_Optimus said:
All successful
Can not run into the operating system
Click to expand...
Click to collapse
Hey...
Are you sure you still have recovery access?
What factory image did you flash? 7.1.2 april?
Try flashing this one with flash-all.bat: https://dl.google.com/dl/android/aosp/marlin-nof27b-factory-2259c206.zip
Once done, give the some time to boot into system.
Good luck...
5.1 said:
Hey...
What failure?
Where did it fail?
What are the messages you get?
Please, try to be a bit more explicit and give more details about what happens... "Failure" doesn't mean much to me.
The more details you give, the more we might be able to help you..! :good:
Good luck...
Click to expand...
Click to collapse
5.1 said:
Hey...
Are you sure you still have recovery access?
What factory image did you flash? 7.1.2 april?
Try flashing this one with flash-all.bat: https://dl.google.com/dl/android/aosp/marlin-nof27b-factory-2259c206.zip
Once done, give the some time to boot into system.
Good luck...
Click to expand...
Click to collapse
Android 7.1.2
5.1 said:
Hey...
Are you sure you still have recovery access?
What factory image did you flash? 7.1.2 april?
Try flashing this one with flash-all.bat: https://dl.google.com/dl/android/aosp/marlin-nof27b-factory-2259c206.zip
Once done, give the some time to boot into system.
Good luck...
Click to expand...
Click to collapse
Good advice, only this image is for the wrong device.
Failure
We have to replace the mainboard for the Nexus 6P
v12xke said:
Good advice, only this image is for the wrong device.
Click to expand...
Click to collapse
Damn it... I'm really dumb...
VN_Optimus said:
Failure
We have to replace the mainboard for the Nexus 6P
Click to expand...
Click to collapse
April seems to have caused several issues... Try flashing March 2017: https://dl.google.com/dl/android/aosp/angler-n4f26t-factory-50ddc702.zip
Try at least once again...
Good luck...
Failure
VN_Optimus said:
Failure
Click to expand...
Click to collapse
Hello...
Sorry to read that. Only way now seems to have your phone repaired. I don't know if you're still covered, but don't let Google or Huawei charge you if your warranty is already ended. The issue is well known and you shouldn't pay for their mistakes!
If you don't get a positive answer from the first person, tell him/her you are going to think about it and end the call. Call back one or two days later. You'll likely speak to another tech. Retry as much as needed. A lot of people who insisted have had their phone repaired/replaced for free that way. Try escalating the case to a supervisor if needed. Don't give up until you succeed, because that's all they are waiting for!
Sorry again, good luck...
My phone is out of warranty
I buy in portable form
And I'm in Vietnam, so Warranty is almost impossible
So I need help to fix the charge
Buy a Processor for example ?
VN_Optimus said:
My phone is out of warranty
I buy in portable form
And I'm in Vietnam, so Warranty is almost impossible
So I need help to fix the charge
Buy a Processor for example ?
Click to expand...
Click to collapse
Damn it...
I've seen someone saying some people send their device in China to have their SOC/processor replaced. You know those are soldered on the motherboard right? Unless you have the right equipments, it's really unlikely.
Good luck...

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