Google Calendar/Contacts not Syncing with Hotmail - Nexus 6P Q&A, Help & Troubleshooting

I can not get my contacts and calendar entries in Hotmail to sync with Google Contacts and Calendar.
I have removed and added the Exchange Account. The calendars show in settings in Google Calendar, but not entries appear. Same for contracts.
When I do sync, it looks like it is working and displays a date/time of sync no errors.
When I installed the Outlook APP, they show in that app.
What is up. I think this started with the update to 7.0.1. It worked fine with 6.0.
Help?

I am having the exact same issue. No idea what is going on but being how Contacts and Calendar are sort of a standard "should not be this hard to get working" part of a "Smartphone" especially since it is pretty much just basic Exchange Sync support. It's little times like this that realllly infuriates me with Android. Things that should just work, don't and by the time you realize it sometimes, it just screws everything up or you loose data which Android users that aren't rooted and backing up with a 3rd party app (like Titanium Backup) get completely screwed and show up on Facebook as people that "Lost my Phone, Need Everybody's #" threads.
I put even blame on both Microsoft (for their movement to O365 for Hotmail accounts even) and Google (for just having the ****tiest Exchange integration imaginable for stock android).

I'm on 7 (pure Nexus rom), not on 7.1. Having said that, I've had great luck setting up exchange and outlook accounts using the Mailwise app from the play store. It sets up accounts well, and those accounts can be handled just fine in the accounts area of settings. Also, there is an option to bypass exchange security settings, so that I can avoid having to lock down my phone just to see my wife's work calendar. It may be worth a try for you.

I installed BlueMail which also allows adding and syncing the accounts native, but it is still a pain to always need just another app to do something that should be working natively on the device. Grr

Yep. PIA for sure.

Related

Seven or Google Sync?

Which ones do you guys think is better?
The google sync via inputting info in active sync or installing the seven application?
Whats the difference anyway?
Seven! Works better, can be used with any type of email.
Google Sync synchronizes contacts and your calender though I have had many experiences when it has duplicated my contacts
What is Seven?
Look on my software thread, type ctrl+f on your keyboard and type in Seven.
Seven is excellent
Only problem I have is that it occasionally drops my Hotmail password. Doesn't do that with other email accounts so maybe it's Microsoft being difficult, wouldn't be a surprise
skyler17 said:
Seven! Works better, can be used with any type of email.
Google Sync synchronizes contacts and your calender though I have had many experiences when it has duplicated my contacts
Click to expand...
Click to collapse
One big reason why I'm about to get rid of all exchange info and install seven again. I had the privilege of deleting duplicates.
hmmm...I wasn't expecting the resounding vote for Seven. I've been using Google Sync for while now with no problems. Everything (contacts, calendar, email) is synced with my gmail account so it's easy when I reflash roms to get everything back. And very useful if gmail is your primary webapp for such things from your PC as well...maybe that's what should determine which route you go.
But if I had problems like the above comments...I may feel otherwise. I'll give Seven a look as well to see if there's any benefit for me change.
is Seven for push email only? aren't there a number of ways to get your email? IMAP, or push with google sync or windows live.
To me the kicker is calendar and contacts syncing. I guess combining different apps, ie. seven, myphone, dashwire or something would get you similar features...but google sync is just a couple settings to change.
...If google sync is duplicating your contacts, you can have it not sync contacts and just rely on MyPhone for contacts backup I guess too.
bvone21 said:
is Seven for push email only? aren't there a number of ways to get your email? IMAP, or push with google sync or windows live.
To me the kicker is calendar and contacts syncing. I guess combining different apps, ie. seven, myphone, dashwire or something would get you similar features...but google sync is just a couple settings to change.
...If google sync is duplicating your contacts, you can have it not sync contacts and just rely on MyPhone for contacts backup I guess too.
Click to expand...
Click to collapse
Seven does your calendar and contacts too, as well as tasks.
I like keeping my contacts up to date via pc, so whenever I need to change something I'll just go and sync them up
I've gone back and forth between the two several times. (When I flash a new ROM, I start over). I used Seven happily on a Moto 9h for a year, before Google Sync launched.
Generally, I'd prefer to use Google Sync, just to have fewer intermediary programs. For the first few months of Sync, it had some problems compared to Seven -- attachments weren't always delivered, delivery was a few minutes slower. All those seem to have been cleared up, and now I get messages a few seconds before they show up via IMAP on my laptop.
But Seven is still a great option, and I never had a problem with it. It has one idiosyncrasy on the TP2 -- on the little envelope on the Manila e-mail tab, the preview of the e-mail text doesn't show up. You see subject and sender, but have to click for text. I'm not a big fan of that stupid envelope (would much prefer the full preview that seems to be in Manila 2.5), but as long as I'm using it, I want to be able to see the text.
If either one added the ability to flag a message and have it show up as starred in gmail itself, it would tip the scales. What we really need is a simple, reliable, no-fuss way to use push IMAP to sync mail. Until then, either of these will do fine, and also sync calendar and contacts.
I have always wanted to use google sync exclusively since I use a lot of google's services. However one big drawback is when I use google sync to sync my contacts, the contact pictures become very low-res after transfer.
Does Seven have the same problem?
i dont want to use google b/c they keep a never-ending file of data...alas, microsoft is making it sooo hard to stay away from google, when they allow google to sync contacts, calander, and email, when their own hotmail/live fail/refuse to deliver such a mesh of services...
i simply want to use a single service to sync all of the above...Damn you microsoft...!!! DAMN YOU ALL TO HELL...!!!
ctbear said:
I have always wanted to use google sync exclusively since I use a lot of google's services. However one big drawback is when I use google sync to sync my contacts, the contact pictures become very low-res after transfer.
Does Seven have the same problem?
Click to expand...
Click to collapse
Is that Google Sync's doing? That is annoying....it didn't occur to me that it was Google Sync doing that. with Manila 2.1 it's pretty annoying since they have those large contact pictures in the contacts tab...not quite noticeable in 2.5...but still
Thanks "Coderedpl" your reply, Seven may be worth a try at least.
Seven Help
I have been trying to get Seven to install on my Tilt 2 but it won't connect. I get to the last step and it just times out and tells me that it is unable to connect. I have checked all the settings and it still won't work. Does anyone have any idea what I have to do to get it to connect. I used Seven on my Kaiser (Tilt 1) and it was perfect. I would appreciate any help. Thanks in advance.
Dave
thebigrhinoone said:
I have been trying to get Seven to install on my Tilt 2 but it won't connect. I get to the last step and it just times out and tells me that it is unable to connect. I have checked all the settings and it still won't work. Does anyone have any idea what I have to do to get it to connect. I used Seven on my Kaiser (Tilt 1) and it was perfect. I would appreciate any help. Thanks in advance.
Dave
Click to expand...
Click to collapse
They are having problems with their servers. I checked their forums, pissed me off too much so i switched back to active sync setup method
Does Seven allow you to specify times it should connect eg weekdays during working hours excluding weekends?
Thanks for the info on the servers. I checked it out and they should be up soon. I had it working for a couple days and it was nice. I removed the file it put to run on startup so it wouldnt bring me to the seven menu screen everytime I had to soft reses my phone. (Just a tip for anyone who cares and it didnt affect anything.)
Efjay
It allows you schedule times that you dont want it to push (quiet time). You can adjust the hours you want during the week or weekend.

Exchange calendar & contacts sync to Nexus but not to Google account

I have a stock Nexus One for AT&T running Froyo 91. My Outlook Exchange calendar and contacts (which is my primary source for each) sync perfectly to the phone, but will not sync to my Google account. I have tried deleting and recreating my Google account calendar and contacts; alas, to no avail. Any suggestions? Thanks in advance.
kmohr said:
I have a stock Nexus One for AT&T running Froyo 91. My Outlook Exchange calendar and contacts (which is my primary source for each) sync perfectly to the phone, but will not sync to my Google account. I have tried deleting and recreating my Google account calendar and contacts; alas, to no avail. Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
It won't sync to your google account just by setting it up on the phone. It still pulls from the multiple sources to give you a single view of all your events on the phone itself. If you want to sync your calendar/contacts to your google account itself, you'll need to use Google Sync. http://www.google.com/mobile/sync/
Mi|enko said:
It won't sync to your google account just by setting it up on the phone. It still pulls from the multiple sources to give you a single view of all your events on the phone itself. If you want to sync your calendar/contacts to your google account itself, you'll need to use Google Sync.
Click to expand...
Click to collapse
Thanks for your reply. I've been to that URL, and it seems odd to me that Google Sync is not available for Android? What am I missing?
kmohr said:
Thanks for your reply. I've been to that URL, and it seems odd to me that Google Sync is not available for Android? What am I missing?
Click to expand...
Click to collapse
Your post is confusing. Are you saying that your Google calendar is not syncing with your phone? Or are you saying that your Google calendar is not syncing with your outlook calendar?
gibosn6594 said:
Your post is confusing. Are you saying that your Google calendar is not syncing with your phone? Or are you saying that your Google calendar is not syncing with your outlook calendar?
Click to expand...
Click to collapse
Apologies for the confusion; I'll try again. My Exchange email (and *.edu extension), contacts, and calendar all sync to my Nexus One just fine. Likewise, the email from my Google account syncs to the native Google email app on the phone. However, my Google calendar and contacts both remain empty; in other words the Nexus One calendar and contacts are not syncing to my Google account. I hope this clarifies my issue. Thanks again.
@kmhor
Two things. Have you checked the sync settings for google to make sure calendar and contacts are syncing?
Secondly, and more basic, do you have anything in that google calendar and contacts?
Also if it is google apps set up through your edu (I have that) which you are trying to sync have they activated the Cal / contacts?
Most likely it is the first setting.
snlu178 said:
@kmhor
Two things. Have you checked the sync settings for google to make sure calendar and contacts are syncing?
Secondly, and more basic, do you have anything in that google calendar and contacts?
Also if it is google apps set up through your edu (I have that) which you are trying to sync have they activated the Cal / contacts?
Most likely it is the first setting.
Click to expand...
Click to collapse
Yes I have checked the settings and they are set to sync. Second, no, my Google account calendar and contacts are blank. This is the point: I want to populate them by syncing from Exchange via my phone. I hope this clarifies my question. Thanks for your reply.
So you want to go from exchange to your phone and then to Google.
No your phone does not do that.
Your phone keeps the Google stuff separate from the MS exchange stuff. It combines them in to a single view on your handset.
You can migrate the calendar using MS outlook on your PC. Open outlook and sync to your MS exchange account. Then download google calendar sync:
http://www.google.com/support/calendar/bin/answer.py?answer=89955
And this will sync your calendar from MS outlook to Google calendar.
I don't know how to migrate Contacts or Notes.
mr_raider said:
Your phone keeps the Google stuff separate from the MS exchange stuff. It combines them in to a single view on your handset.
You can migrate the calendar using MS outlook on your PC. Open outlook and sync to your MS exchange account. Then download google calendar sync:
http://www.google.com/support/calendar/bin/answer.py?answer=89955
And this will sync your calendar from MS outlook to Google calendar.
I don't know how to migrate Contacts or Notes.
Click to expand...
Click to collapse
Thanks to all who replied to my inquiry. This seems like a significant impediment to wide-spread adoption of Android for business users. Like it or not, MS Exchange is a huge established base for business. The idea that one cannot maintain a single list of contacts, tasks, and notes, in addition to a synchronized calendar calendars between one's work and non-work systems is vexing. For all it's other challenges, Windows Mobile does this pretty well.
OK, off my soap box and on to Google's N1 forum with the suggestion. Thanks again.
kmohr said:
Thanks to all who replied to my inquiry. This seems like a significant impediment to wide-spread adoption of Android for business users. Like it or not, MS Exchange is a huge established base for business. The idea that one cannot maintain a single list of contacts, tasks, and notes, in addition to a synchronized calendar calendars between one's work and non-work systems is vexing. For all it's other challenges, Windows Mobile does this pretty well.
OK, off my soap box and on to Google's N1 forum with the suggestion. Thanks again.
Click to expand...
Click to collapse
You misunderstand. Your phone will sync google calendar, mail and contacts to google, and exchange mail/calendar/contacts, to exchange server. It will show gmail under gmail, and exchange mail under email. It will combine Google contacts with Exchange contacts in a single list on your phone. It will however keep them segregated. You can NOT cross sync a gmail contact with exchange server. This is right and as it should be.
In your calendar or contacts you can select to show gmail contacts, exchange contacts or both.
I have owned WinMo phones from 5.0 onwards, and I can tell you winmo can not do any of this. It can only sync contacts/calendar to one account, either MS exchange, or gmail. And that's only because gmail is compatible with exchange prtocol.
mr_raider said:
You misunderstand. Your phone will sync google calendar, mail and contacts to google, and exchange mail/calendar/contacts, to exchange server. It will show gmail under gmail, and exchange mail under email. It will combine Google contacts with Exchange contacts in a single list on your phone. It will however keep them segregated. You can NOT cross sync a gmail contact with exchange server. This is right and as it should be.
In your calendar or contacts you can select to show gmail contacts, exchange contacts or both.
I have owned WinMo phones from 5.0 onwards, and I can tell you winmo can not do any of this. It can only sync contacts/calendar to one account, either MS exchange, or gmail. And that's only because gmail is compatible with exchange prtocol.
Click to expand...
Click to collapse
Mr_Rader: Thanks again for your help. I think you just answered my question. My hope is to be able to seamlessly maintain a single list of contacts between Exchange and Google. In other words, if Mr. Smith's phone number changes and I update it in Exchange while at work, I would like that change to be reflected in Mr. Smith's Google contact when I want to call him from home and am looking him up his contact information on Google contacts. If I understand you correctly, this cannot be done and I would need to update his contact twice to ensure consistency.
My reference to WinMo related to the ability of my old HTC Kasier to essentially serve as a conduit between Exchange Contacts on my work account and Outlook contacts on my home machine. When I synced via USB at home, it compared the contacts on Exchange to those on the home machine, and updated both to reflect the information in the most recently updated version. This is what I am trying to acheive here.
Thanks again.
kmohr said:
Mr_Rader: Thanks again for your help. I think you just answered my question. My hope is to be able to seamlessly maintain a single list of contacts between Exchange and Google. In other words, if Mr. Smith's phone number changes and I update it in Exchange while at work, I would like that change to be reflected in Mr. Smith's Google contact when I want to call him from home and am looking him up his contact information on Google contacts. If I understand you correctly, this cannot be done and I would need to update his contact twice to ensure consistency.
My reference to WinMo related to the ability of my old HTC Kasier to essentially serve as a conduit between Exchange Contacts on my work account and Outlook contacts on my home machine. When I synced via USB at home, it compared the contacts on Exchange to those on the home machine, and updated both to reflect the information in the most recently updated version. This is what I am trying to acheive here.
Thanks again.
Click to expand...
Click to collapse
I use a licensed syncing tool (gSyncit) to sync my work calendar (in Exchange 2007) from Outlook 2010 to my google account 'Work' calendar. It then propagates to iCal on my Mac and my Nexus One.
This effectively is using my Google account as the conduit rather than the phone - would this be an acceptable alternative? gSyncit handles contacts, calendars, etc.
http://www.daveswebsite.com/software/gsync/
CodeMonkey said:
I use a licensed syncing tool (gSyncit) to sync my work calendar (in Exchange 2007) from Outlook 2010 to my google account 'Work' calendar. It then propagates to iCal on my Mac and my Nexus One.
This effectively is using my Google account as the conduit rather than the phone - would this be an acceptable alternative? gSyncit handles contacts, calendars, etc.
http://www.daveswebsite.com/software/gsync/
Click to expand...
Click to collapse
That would work, except I need to get past our local IT support folks who frown upon installing such third-party apps on work machines. I will check it out though. Thanks for the suggestion!
kmohr said:
That would work, except I need to get past our local IT support folks who frown upon installing such third-party apps on work machines. I will check it out though. Thanks for the suggestion!
Click to expand...
Click to collapse
No worries.
I tend to forget about the IT support policies - being a developer gets me a lot of slack
CodeMonkey said:
No worries.
I tend to forget about the IT support policies - being a developer gets me a lot of slack
Click to expand...
Click to collapse
Yeah, and I hear you guys get all the beautiful women too! Maybe in my next life... ;-)

Calendar not synching?

My HTC calendar widget has stopped working it just shows the "Loading" text and even if you go into the calendar app no events are present. Going to Sync/Accounts and selecting my Google account shows the circular arrow next to "Sync Calendar" - not sure if this means it is trying to sync, but it is there all the time and the arrow is not animated. I don't think this is to do with the Calendar app specifically, since if I use the Google widget nothing shows up there either.
Occasionally, it will work after I reset the phone, but otherwise it is mostly stuck in this state. Any tips on how to diagnose the problem or how to get it working again?
I have the same issue. I found out that when I am also using the Exchange ActiveSync calendar account sync - the calendar's functionality malfunctions more often.
I too have yet to fully understand the root cause for this isseue.
One thing, though, when calendar is stuck in syncing, it consumed a lot of cpu and it blocks other apps from working properly.
I would really appreciate more comments regarding this issue.
Thanks!
Does anything sync and do you ahve the sync service running?
It sometimes works, sometimes not. When it does, UK Holidays, Facebook and my standard Google Calendar syncs, but other calendars on GC do not. They show up on the calendars list fine, but they are not displayed. Actually now looking at it, it seems it may just be loading a cache of previous information, since there's events on the calendar that I've sinced deleted. The sync service I'm pretty sure is running, called Sync and Accounts under OSmonitor? That one's running. Everything else on my phone (Friend Stream, mail, weather) syncs fine, it's just this damned calendar.
I hadn't noticed the Exchange ActiveSync calendar prior to this - it was set to sync even though I don't have anything on it. I have since disabled it and it seems to have improved slightly, but the calendar still shows up calendars list. I've emailed HTC about this, hopefully they'll have some idea of how to fix it.
Ok quick update - HTC emailed me telling me to clear the cache. Having done so (and disabling ActiveSync which I wasn't using anyways) my calendar seems to be working. Anybody with this problem might want to try this and see if it works.
Same as you, I had lot of sync problems with Exchange. It was completely unreliable, until I discovered Laurie's blog !
http://laur.ie/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/
I installed the Google stock 2.2 email apk (as described in the blog) and after few minutes my calendar was fully synchronized and I receive emails in push. That's great
I am not sure that would solve your issue but it is worth trying it.
(make sure to delete the HTC exchange account).
Hope this helps.

[Q] Sharing a Google account on multiple phones

I imagine quite a few people have set up multiple Android phones for their immediate family, and I'm looking for suggestions.
I have three myTouch 4Gs (one for each family member). We each have our own Google account and we also have a "family" Google account, which I am planning to use for shared contacts and calendars. Each person will also want their own calendar and contacts.
Should I first configure each phone to use the "family" account, and then add each person's "user" account to the phone for contacts and calendar? If I do this will each phone automatically sync the shared contacts & calendar and then the individual user's contacts & calendar?
Can Android handle this or is this a bad idea?
BTW I'm aware that one user can own the calendars and share them with the other users (that's what I do now for the iPhone), but I don't believe the same can be done for contacts, can it?
Thanks ... Mike
Either way, Android can handle multiple Google accounts since 2.x update.
You need to set them up using the one you want as default first. Theres no way to change this afterwards.
@option94 - thanks. What would br the downside of having a particular account be the default? Would it only affect the Market? Or does Gmail always use the default account for sending, even if (say) you are replying to a message sent to your non-default account.
@borodin1 - thanks.
I dont recall who, but someone had an issue with it. I believe it was something to do with calendar. And you are correct about the market.
option94 said:
I dont recall who, but someone had an issue with it. I believe it was something to do with calendar. And you are correct about the market.
Click to expand...
Click to collapse
So one more thing occurred to me as I was playing around with these phones trying to get them set up "right" the first time. If all three have the same default Google account, what happens with the "Back up data with my Google Account" option? If enabled, would each phone clobber the others' backup? That wouldn't be good.
Thanks again.
Mike
Thats one that I haven't run into. I would hope that they would all sync with each other, but then you would be sharing contacts and such among all three phones.
Thanks for the info. I'm going to set them up as follows and see how it goes:
All phones - set up "family" Google account first (which means they will all share the same Market account). Sync calendar only. Turn off "Back up data with my Google Account".
Individual phones - set up the individual's Google account second, and sync contacts and mail.
Sounds good. Let us know how it goes.
Sent from my HTC Glacier using XDA App
Is there a way to clear the Calendar cache without doing a Factory data reset?
I didn't like the idea of the other two family members being able to manage the calendars, so I decided to switch to the following setup (only tried on mine so far):
All phones - set up "family" Google account first (which means they will all share the same Market account). Sync none of calendar, contacts, and mail. Turn off "Back up data with my Google Account".
Individual phones - set up the individual's Google account second, and sync calendar, contacts, and mail.
However ... Even after forcing several syncs and a reboot, the built-in calendar still only lets me choose calendars from the "family" account, not from my individual account. CalWidget lets me choose from both sets of calendars (the "family" set and my individual set, but if I choose my individual set it doesn't display any entries. And Jorte doesn't tell me whether it's getting entries from the "family" or "individual" calendar.
Since the "Family" calendars are shared (read-only) to the individuals they have the same names in both "family" and "individual". I suspect I have confused Android, and am looking for a way to clear out whatever cached information it might have.
Suggestions appreciated.
Thanks ... Mike
wenglish said:
Thanks for the info. I'm going to set them up as follows and see how it goes:
All phones - set up "family" Google account first (which means they will all share the same Market account). Sync calendar only. Turn off "Back up data with my Google Account".
Individual phones - set up the individual's Google account second, and sync contacts and mail.
Click to expand...
Click to collapse
I've been doing this for a few months. I don't sync anything with the family account though, I just use it for the Market. I would like to know if the Back Up data with my Google Account option will clobber or replicate settings among multiple phones, or if it's smart enough to store the settings and link them to the SIM card ID or something.
Otherwise, it works great.
signal15 - I have run into a problem with the setup I described (and which you are also using I believe). Do you have multiple calendars owned by the "family" (shared) account? If so, are they still displaying OK?
In my case the "family" account has multiple calendars and shares them to the three family members' gmail accounts.
On phone 1 (mine) I am syncing only the calendars in my personal gmail account (which are shared out from the family calendar). Up to last night it worked OK (showing all the calendars), but as of last night all those calendars (except for the default calendar of my personal gmail account and the defaulty calendar of the family account) have disappeared from the phone - I can't see them listed in the settings where you get to see which calendars should be displayed.
Phones 2 and 3 are syncing the calendars in the family gmail account (which is the owner of the calendars), and they are working OK (so far).
One of the annoying aspects of all this is that you're never sure whether something went wrong on the phone, or at Google's end.
I fixed the problem of disappearing calendars, by following steps from the Pimlical forum.
I needed to force stop Calendar Sync Adapter and clear data & force stop Calendar Storage, then do a sync all.
I have my calendars back, but I really don't want to have to be doing this periodically. I really expected better from Google (I'm particularly annoyed at them right now because I recently discovered there's a long-term "functional anomaly" that prevents appointments more than a couple of months old from syncing to the phone).
This won't help with contact syncing but you can share a calendar with full read write privileges with multiple accounts already in google calendar. I believe you have to set it up from the desktop version of the Google calendar website but after that it works perfectly with your phones.
Sent from my HTC Glacier using XDA App

[Q] Exchange Sync - Contacts & Calendar

I am running the GPE 5.0.1 ROM by @Danvdh and I'm having a problem syncing to my new work email account. I haven't had exchange on this phone before so I don't know if its a problem, or just not possible. In my searches it looks like I might need a few different apps, but that's why I here asking.
I have installed "Bluemail" and added my MS Exchange account info. Email syncs fine, but I'm trying to get my contacts (google) to sync with my work email, along with my calendar. The rom doesn't have a calendar installed by default so I installed "Business Calendar", but I'm not married to it at all, and am more than willing to switch to get it to sync. I also tried "Nine" email app but it doesn't seem to be syncing contacts TO Exchange, (maybe just from it?) And I don't know where its trying to sync the calendar to, but it doesn't appear to be working either. I hope this is all possible because on my old work phone (iPhone) everything would sync up easily and I really don't want to go to an iPhone.

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