No data connection over USB - Nexus 6P Q&A, Help & Troubleshooting

My issue is that there doesn't seem to be any data over USB. So I can charge my phone, but i cannot access it via adb or fastboot.
I tried to factory reset the phone, various cables and computers, but no luck. I do have adb over WiFi.
So my question would be, is this a faulty pin on the USB connection (the USB port is broken) or is this some sort of kinky software thing?
I'm using the TWRP 3.0.0-1 recovery, and running a stock Google ROM build MHC19I.

Related

Unable to Connect N7 via USB to PC

First some background:
Playing around with some ROMs, I loaded up MIUI. I wanted to see what all the fuss was about. While installing from ROM Manager, the subsequent boot into CWM started my backup and installed the ROM. During the process CWM notified me the install was attempting to overwrite the recovery partition. I inadvertently said yes, one of the bad things about touch recovery...fat fingers.
Result:
CWM was blown away. MIUI failed to install Google Apps.
I connect the N7 up to my PC. It is not detected. No ADB available, however I can use wireless ADB so I installed ROM manager and reflashed CWM. This was were the fun began. Everything on my internal storage got nuked during the install and attempted recovery. I had to format internal storage.
No biggie, I have backups on my laptop through WUGFresh Root Kit. I will restore back to stock and start over.
Problem:
No computer I connect the N7 to detects it, regardless of USB connection method nor OS on the PC (Ubuntu, Win 7, Mint). I still have wireless ADB but that doesn't help with fastboot.
Current Status:
Currently I am running AOKP, after flashing multiple ROMs and Recovery between TWRP (current) and CWM. Also I have done many factory resets, cache cleaning, etc.
My diagnosis:
I think my boot, recovery or bootloader partition is borked due to the fat finger in CWM while installing MIUI. The added bonus...without being able to connect the N7 to any PC, I can't get into recovery unless I get lucky (1 out of 10 tries I get lucky and can get into recovery). I can get into recovery as long as I can boot into a ROM and do any common method to reboot recovery.
Question:
Now my question, does anyone have any ideas what I can do to get the USB connection working again to allow ADB/Fastboot connections?
Additional info/Review:
I have a GNex that I can ADB/Fastboot into without issue.
I have tried multiple different cables to connect to PC/Laptops.
As mentioned, I have tried multiple PCs to attempt a connection running everything from Windows 7 to variations of Linux (Mint and Ubuntu)
All the cables work fine with GNex, excluding one cable I deemed trashworthy.
I am fairly certain that the micro-USB port is fine, I can charge without issue even connected to a PC. OTG cable works perfectly fine.
I did something saying a port was open from the N7 that cause USB connection to fail. I forget what I did to find that message or what program I was using. I think I was trying to do a adb usb command from the command line on the N7.
USB Debugging is enabled.
More info:
No errors in logcat when connecting N7 to PC.
Try to do complete wipe & flash stock . My desktop has never detected the n7 but the fastboot works. I was able to flash stock using wugs toolkit.
Sent from my GT-I9300 using Tapatalk 2
That is the problem, I can't get any PC to recognize the n7 is connected. therefore, wugs root tool kit wont work. it uses fastboot and adb. without the drivers loaded and the device detected, I can't use wugs. this happens even on machines I have never plugged the n7 into.
If I could find a flashable zip of stock, that might do the trick.
I am wondering if I can use the otg cable and connect from my phone with adb? I don't think I can run fastboot commands from the phone though.
Sent from my Nexus 7 using Tapatalk 2
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
panjaby said:
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
even in boot manager, the device does not show in device manager on windows and it can't be seen on Linux either when looking for attached devices.
With my old viewsonic gtab I use to verify there was a device connected from command line, that doesn't work either. I'll post that command later today, just for reference.
Sent from my Nexus 7 using Tapatalk 2
OK, I have verified the problem is on the tablet side. I can connect my OTG cable to the tablet and mount my GNex allowing me to perform adb commands sent to the phone. I can not mount my tablet to the phone reversing the cable.
N7 ---> OTG ---> USB ---> GNex (works)
GNex ---> OTG ---> USB ---> N7 (fails, phone does not recognize the tablet being connected. I verified I could connect to a USB stick without issue.)
I think this narrows it down to MTP/PTP being disabled somewhere. Since it affects fastboot as well, I am assuming something in boot or bootloader. I ruled out recovery due to recovery working correctly when I can get to it.
Any ideas?

[Q] HELP with recovery, no usb access to nexus 7, not detecting with official cable.

Ok so long story short, i have a nexus 7 2012 which a rooted and installed cyanogen mod.
I was using it as a car install and works perfect, i'm using an otg cable to mount usb sticks, triggering soft shutdown and powering the nexus etc. So usb seems to be working fine.
Basically i removed the tablet it to modify the bootloader to turn on automatically with ac power applied, if the battery runs out i have to manually power on with button, but now i'm running into a problem.
Ever since taking the tablet out and trying to connect over usb, none of my computers detect the tablet.
I've tried different operating systems, drivers, cables etc etc.
Also changed from mtp to ptp in storage and also turned on usb debugging mode. If i connect an otg cable the nexus see's the otg and i can mount usb's etc.
So i thought i might try recover the nexus back to factory, maybe there was an issue with the rom corrupted etc, I've downloaded the original 4.2.2 firmware which is currently installed.
Booted into recovery and tried re-installing the 4.2.2 zip, it keeps aborting. A guy in work tried to use sideloader and connect via adb. no luck.
I'm not very familiar with the android platform so i've no other ideas what to do and other idea's how to recover now.
The guy i work with mentioned using a usb jig, would that be the way to go or can anyone else suggest some else that might help.
Thanks
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Does adb see the device
jadesse said:
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Click to expand...
Click to collapse
I last connected the nexus to the laptop a few monts back to load some music onto it, didn't have a problem. It's only been connected to a computer maybe 3 times. once to root/rom it then another few times to load music etc.
I can't see why the usb board maybe faulty as i can read data from a usb key when the otg cable is connected.
It's a strange one. You could be right, i might try pick up a broken nexus and swap some parts. Usb board etc.
crusrod said:
Does adb see the device
Click to expand...
Click to collapse
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
foster182 said:
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
Click to expand...
Click to collapse
I am having this same problem on my (unrooted) HTC One after attempting to "convert" it from an AT&T to a Google Play Edition device with the procedure described here.
As part of the procedure, I attempted to flash the stock Google Play Edition ROM using fastboot commands, but I got an error message. The instructions say to just try the flash again, but the phone no longer connects properly via USB (error 10) while in bootloader mode. While in bootloader mode, the phone indicates there is some sort of problem (a line showing the OS version is highlighted in red), and attempting to enter recovery mode does nothing but display a phone with a big red X in it. The phone seems to operate fine and responds to ADB commands when the phone is fully booted, albeit with the old OS (not Google Play Edition) still in place.
Any Android device could theoretically get in this state. We're sort of "paralyzed", because everything we want to do to regain control of the bootloader and fix the situation seems to require issuing fastboot commands from a computer connected to the phone while it's in bootloader mode. Yet entering recovery mode or getting a computer to connect to it via USB no longer seems possible.
I wonder if there's another way to issue fastboot commands without relying on the USB connection to a computer?

Google Nexus 4 Does not show up as USB device but charging OK.

Got myself a google LG Nexus 4.
Connecting via USB - 2 different cables, 2 computers, 3 different operating systems (archlinux, debian, windows vista ) - i get nothing (*).
the phone does not acknowledge that it is connected to a computer, but it charges ok.
the computers do not recognize the phone in any way, not even in dmesg (or device manager in windows).
i have tried changing options inside the phone (debugging on/off, mtp/ptp...), even a full factory reset, and going into recovery and wiping cache/dalvik cache. - nothing.
wiggling the cable and such does not help.
i even replaced the usb connector, no change whatsoever.
so something tells me that it is not a hardware problem.
the phone has been upgraded to android 5.0 (before i became the owner).
my endless searches show that nobody knows what's going on, it might be hardware fatigue, it might be related to the upgrade to 5.x, it might be a firmware problem...
any helpful pointers, including downgrading & softbricking the system would be helpful (i just want to install ubuntu phone onto it).
(*) my other android phone connects ok with both cables, to all machines and operating systems.
With the phone in fastboot or recovery mode, is it recognized?
The fact that the usb port has been changed could indicate a problem with the motherboard connector.
Go into device manager with your phone connected and uninstall the drivers. Then install "universal adb driver"(google it it's from Koush) with your phone NOT connected.
audit13 said:
With the phone in fastboot or recovery mode, is it recognized?
Click to expand...
Click to collapse
i tried adb, the device list is empty.
booting into recovery, replugging the usb cable, i still get nothing. it's like there's nothing to communicate to, both from the computer's and the phone's point of view.
i will have to play with fastboot (i gather it works only while the phone is booted into recovery?), but i doubt it'll change anything.
The fact that the usb port has been changed could indicate a problem with the motherboard connector.
Click to expand...
Click to collapse
do you mean the connector from the usb port, that flat cable snap-on thingy (far right on this image)?
is it realistic to try to fix that?
PS:
meanwhile the battery drained completely and i had a "Red light of death" which i managed to fix like this. i think it will take a while to recharge properly.
Adb commands will work with the phone booted into the rom. Use fastboot commands with the phone in fastboot mode.
Yes, the flat part at the it her end of the USB cable is what connects to the motherboard and is not worth fixing if that is causing the charging problem.
With a red LED, just connect it to a 2.0 amp charger using the original charging cable and let it charge for a few hours.
thanks again.
next thing i realized that the volume rocker isn't working (anymore?).
so i can't boot into recovery.
i don't know how, but once i managed to get into recovery, but couldn't make any choices in there.
anyhow, that sort of cinches it: i'm done with this phone. project failed.
(nevermind, it was a cheap ebay shot)
ubuntu phone will have to wait.

USB C charging issue

So after getting around to installing the July security patch a couple days ago USB C charging stopped working on my Nexus 6P. If I use a USB A to USB C cable it will charge, but not if I use USB C to USB C. This persisted over multiple cable and chargers.
I tried to wipe the cache but had a problem getting into recovery - I could get to the boot loader but when i select Recovery i get a 'No Command' error screen. (eventually i found out i could power and volume up from this screen to get recovery, but the wipe cache didn't fix anything.)
Then I installed Oreo hoping that would take care of the issue but no luck. Any thoughts? Anybody else get this from the security patch?
Google support has not been particularly helpful.
Hi, i just started getting this issue today. I installed android O yesterday. My original charger which is C to C wont work but C to A will work fine. I've also had my 6p not recognized by my pc. It only charges when i plug it in. Tried different cables, different computers, but I think it might by my charging port. Google support tried, they didn't know what was going on.
But I'm stuck without a custom recovery right now and have lost root access. But phone is working fine. Messed up during flashing, didnt flash custom recovery thinking twrp would be intact but nope. And I cant use ADB to reflash anything cause my stupid 6p wont get recognized by my pc. haha
sonysingh1983 said:
Hi, i just started getting this issue today. I installed android O yesterday. My original charger which is C to C wont work but C to A will work fine. I've also had my 6p not recognized by my pc. It only charges when i plug it in. Tried different cables, different computers, but I think it might by my charging port. Google support tried, they didn't know what was going on.
But I'm stuck without a custom recovery right now and have lost root access. But phone is working fine. Messed up during flashing, didnt flash custom recovery thinking twrp would be intact but nope. And I cant use ADB to reflash anything cause my stupid 6p wont get recognized by my pc. haha
Click to expand...
Click to collapse
haha. use bootloader mode and fastboot flash the TWRP you overwrote when you flashed over recovery. ADB only works in Recovery, but fastboot works in bootloader mode which previously said you can access.

Phone won't charge at anything above 500mA, can't connect USB ADB/fastboot

Currently running Lineage 14.-20170403-NIGHTLY-clark, Android 7.1.1.
The phone refuses to charge above 500mA. I want to try flashing the new Lineage 17 image, but the firmware is too old. When I discovered that issue, I tried to connect it to my computer to fastboot flash it, but the computer won't find the device. I've tried multiple cables and USB ports with no success. I have another xt1575 that *does* connect via fastboot, so I know the computer itself is fine (that one has other issues). I've tried cleaning the USB port on the phone with a toothpick, but it hasn't made a difference.
Any ideas? Do I need to take a cleaner solution to the contacts? Is there a better technique to the toothpick cleaning than just kind of raking it across the back of the port and pulling out lint?

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