Broken Screen with Trapped Data - Galaxy S 5 Q&A, Help & Troubleshooting

Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!

You'll have to try fixing it temporarily . youtube has some good info

andyking33 said:
Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!
Click to expand...
Click to collapse
You can try and take a phone with the same os. If you have 2 computers its best (maybe one laptop or something). Turn both the phones off and connect them both to the computers and turn them both on. Look at the one that you see his screen and press the same places on your phone..
Sent from my OnePlus3 using XDA Labs

I'm in the same boat, have you found a way?

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Anyway to get pass the lockscreen?

LGD800 AT&T
Just dropped it and the phone is malfunction.
a. the screen is shatter and touch isn't work.
b. usb port doesn't seem to work either.
Main problem now is that I have lockscreen with PIN on, since touchscreen isn't working I can't access it to turn on On-Screen feature.
USB port doesn't work, I think I can use wireless but again, can't get pass the lockscreen.
I have tried remote Unlock from AVG app which I currently has it running on the phone but still cannot get pass the screen.
I want to copy a few important files over first then perform Factory Reset via Recovery.
Does anyway I can do that?
All feedback and thought welcomed.
Also, since I got this phone for 4 months, i believe warranty is over. Anyone know which reliable, good service that I can send my phone for the screen fix?
Thanks all
Since the usb doesn't work so I don't think ADB pull will help, plus I have to turn on the USB Debugging anyway, which I can't now.
Got it.
Case closed.

S4 broken screen and Kies does not recognise phone

Hello All,
I recently had an accident with my phone and the screen broke into a 1000 pieces but is still together in the mobile.
I am trying to recover the pictures in the internal memory of the S4, and then the insurance will give me an exchange phone.
The problem I am currently having is one that I havnt been able to find on any post on any website, The screen is broke so the touch screen doesnt work, the start button seems to not be working or does work but nothing is shown on the screen or on the LCD light to indicate its on. I am trying to plug the phone into KIES 3, But the phone is not found/recognised so dosnt appear on the screen, I try to press the start button but nothing happens to make it recognise the phone. So seems Kies is a dead end here as it dosnt pick it up, and I also know that USB debugging is not enabled, as I found out by trying to use DR FONE FOR ANDROID, I manage to get to the 2nd option screen but says the USB debugging has to be enabled to work, but without being able to see the screen I cannot enable it. Is there any programme to view the phones screen on the laptop/computer and be able to access the system and enable the USB dbug?
I am currently downloading the ANDROID SOFTWARE DEVELOPMENT KIT as I read in some post, but will this resolve my problem or am I gonna hit a dead end???
I am hoping that the ROM/software of the computer hasnt broken or got corrupted as then the phone would be dead.....
Can someone please help me asap, as meanwhile I am without any phone till I am able to repair this one....
May I add that the PC dosnt recognsise it either, no new item appears in MY PC....
Mobile version is: GT-I9505 with the carrier being Orange Spain

Storm Screen broken, can't replace files to computer !

Hi,
I just cracked the upper left corner of my Wileyfox Storm. there's a burst from the top to he bottom of my phone which resulted in an error of the touchscreen, it's not working at all. I tried to connect my phone via USB cblae to my computer so I can restore my files to de PC but it's not connecting at all...:crying:
At first I had the usual scren to enter my PIN code for my Simcard, but now it is gettin ON/OFF constantly (probably untill the battery dies).
Any one who can help me to restore my files ?
I was in same situation. Answer: You cant get files unless you replace your screen.. BUT if You decide to replace screen, You wont find replacements on the web to buy them, and You will have to send phone to Wileyfox, the'll say that it's no longer supported, or if they will fix it, it will be wiped completely.
After braking stom i bought N5 and im happy as hell
If you open the phone it is possible to disconnect the touch panel and get the phone to start. With a USB otg connector you can navigate with a mouse. With a USB hub you can also connect a pc (mouse required to enable file transfer) at the same time or you can transfer the files via WiFi / Bluetooth (sloooow)
Sent from my XT1580 Hammer using Tapatalk

HELP! Broken screen

Hi, Today I dropped my phone and the screen is gone. the phone inside is still alive. I need to mirror the screen onto my computer so that I can sort some things out on it. Is this possible without put a client onto the phone? It is rooted.
Thanks.
S
you can do it with a microusb to hdmi cable, no actions required - but your touchscreen must be operative, otherwise you can do nothing. If you want to recover files simply connect device to a pc

Broken phone screen, can i control my phone from my computer?

As the title says, I broke my phone screen (Samsung galaxy 8+) and the phone still turns on and I can use the screen for a short period of time and then the pixels die and the screen goes black. And I can't really open it long enough to allow USB to be authorised on my computer to move files off of it (i now regularly back up my new phone....).
So can I somehow get access to the content of my phone either by pc control or direct HDD access? I can unlock the screen but that's about it before it goes black.
Cheers.
I posted here because it seemed like the most general place to get an answer? =]
You can't debugging must be on to access phone data
Sent from my SM-N950U using Tapatalk

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