Backup Locked Phone with Unknown PIN - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

i have a family friend that had a close family member die recently two weeks before his wedding. his phone (a stock Verizon Galaxy S5) is locked with a PIN and Backup PIN (which no one knows) there was no SD card in it. they believe it is attached to a secondary Google account which they don't know either so Android Device Manager isn't helpful. does anyone know of any way to flash it with a custom recovery tool so i can at least get his pictures off of it? That's all his fiance wants, the many pictures that he took of the two before his passing.
I have tried using Odin to flash CWM and TWP but both of those fail and from what i have found i believe it is because Verizon has a locked ROM but i am not completely sure about that fact. I have also tried using ADB but USB debugging is probably not on because i cant get it to recognize it. they tried calling Samsung, Google and Verizon before contacting me, all said they wouldn't/couldn't help.
i have tried for a while now and am out of ideas, any useful suggestions would be gratefully appreciated by all.
Thanks

Related

Reactivation Lock on OE1

A familiar story to some of you on the forums,
I recently bought a new s5 on Craigslist hoping it would be a no hassle deal. I checked the IMEI and it was not reported as a stolen phone. Ended up factory resetting the phone and of course REACTIVATION LOCK screwed the pooch. Of course the previous owner had no idea there was the lock on and they don't even know the email that was used. I've looked up videos on how to bypass it, to no avail.
Upon further research, I've established that the new Verizon update OE1 is on the phone which seems to me I'm even more deep than I would have thought. I know there is very little support into this update since it is very new at the moment, but I've tried re flashing this update (OE1) as well as previous updates (OE1 won't let you downgrade). I've tried re partitioning via the pit file here, again to no avail. I have also tried to make a backup of a friend's phone (exact same model and update) where the setting was disabled and restoring it on my phone (via Kies). Unfortunately, Kies won't let you restore the "email account settings" on a different device (if they could be restored on this phone maybe I could use his samsung account to unlock the reactivation lock). I have even tried calling Samsung and stopped in a Verizon store to see if they could do anything but they could not.
Soooo...
Is there a way around this(like a bug/glitch/exploit on other [non-Verizon] phones)?
Would it be possible to restore my friend's email account info by "tricking" Kies into thinking it's the same phone (if it doesn't require an IMEI swap or other questionable means)? Or by restoring his info from another backup/restore program? And would it be worth a try?
Could I flash a different bootloader or download mode from a different carrier to get it to work?
I figure devs are working on a root solution for this update so maybe in the future?
Or am I truly just SOL and out a couple hundred dollars??
Have you tried calling Verizon's tech line? The people in the stores rarely know anything but basic things about the phones. The people on the tech line generally have access to software to make changes to the phone remotely too.

Samsung Galaxy Sky J3 SM-S320VL TracFone not flashing....

Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.
Hey folks,
I'm having the exact same issue as the OP. Odin does a successful install on the phone but I get the unauthorized reset message and then Wifi does not work when prompted on the next screen.
Is there a tracfone version of the rom or a fix that anyone here knows of? Thanks!
@drasnah
I have yet to get any kind of reply from anyone on this. Either now one knows, and is not stating so, or doesn't care.
I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!
20eyes said:
I have seen the wi- fi fix in another thread.
Modify /system/build.prop:
ro.securestorage.support=true to false
Hope that helps!
Click to expand...
Click to collapse
First this is not a wi-fi problem it is a re-flashing of the rom problem.
Second, I do not have access, root or otherwise, to any of the system files on the phone.
Third, with the first two in mind this possible solution is of no help.
Fourth, Re-read my original post. I have given complete detailed information as to what I have access to and what I have done.
Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing
This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..
Curtis1973 said:
This device has been locked down by Tradphone and Samsung. It gives errors flashing even the correct stock firmware. It's a piece of garbage. NEVER buy anything from Tracphone. Garbage company. You'll never fix this issue. Only pushed updates will flash via software from sammy and tracphone that is built into the rom..
Click to expand...
Click to collapse
Not sure if that's correct? It depends on the firmware and odin version being used.
---------- Post added at 10:00 PM ---------- Previous post was at 09:58 PM ----------
Nate1k904 said:
Can someone send me a download think for this phone i downloaded one but it won't flash it keeps failing
Click to expand...
Click to collapse
Post more details on the error, screenshots, firmware and odin version used.
Need to know if works. Or if needing to settle for a different route.
The_WABBIT said:
Here is the issue. A friend of mine had gone a bought a Galaxy Sky SM-S320VL from TracPhone. And had been using the phone without any problems until a couple of weeks ago. Then he decided to do a Factory Reset. Instead of doing the software reset, from with in Settings, he went and did a HARD Reset without unlocking the google account. And guess what, he can't remember the account information for that phone. And came to me to reset the phone. (As I had to deal with this problem in the past with other people and their phones.)
I have downloaded the only stock rom I can find for this phone and flashed it with Odin3. But for some reason the flashing of the rom is never done. By this I mean, the phone downloads the rom as Odin sends it. Odin reports a Success with the flashing. But, when the phone reboots. The system has not been reset and FRP is still active.
I have flashed only the AP, and the phone reboots directly into setup and shows a message about an unauthorized Factory Reset.
I have flash all 4 files in the ROM set (BL, AP, CP, and CSC). and Odin states the flash was a success. The phone reboots, goes to recovery and states Starting System Update. Goes so far into the update, then stops and shows Erasing. After a short time of showing Erasing it reboots to setup. Where again the phone shows the message about authorized Factory Reset.
I have used Odin3 v3.9.0, v3.11.1, v3.11.2, v3.12.5. And I have updated to the latest USB drivers from Samsung.
So my question is this. Has anyone had come across this behavior before? And how can I get past this?
The phones particulars:
Name: Samsung Galaxy Sky
Model #: SM-S320VL(GP)
OS v: 6.0.1
Firmware #: S320VLUDU2APJ3
Model #, as reported by Downloader: SM-S320VL
Note: As a strange side effect of when I flash all 4 rom files. For some reason once the phone has failed the system update, erased and has reboot. I have complete access to the phones User data area from within my computer. But, I am unable to access the phone with adb.
Click to expand...
Click to collapse
J3 sm s320vl... tracfone root availability? Just bought phone hopefully got a good one to root? Or maybe someone knows who maybe be able to... please help
No updates? Interested, I have the same phone.
There is no solution for this phone. It will forever be a Trac-phone.
Yes, it nice to imagine what could had been. If there was a fix for the locked bootloader. Its encrypted, and is highly unlikely to be broken by anyone.
Do not flash the boot.image that some people have suggested
Although that method works on some devices such as the AT&T Samsung Galaxy S5. In this case flashing the boot.image from an unlocked device does nothing but places the phone into an even more precarious situation, that makes it unusable even as a Trac phone.
While its true that this very low budget phone could had been decent with a custom Rom ,
You will not be able to get it working.
I have one that belonged to my daughter a couple of years ago and I managed to get it boot into the system again.
Its only function is as a calculator, or preschool game, the cellular reception and Wifi connections are highly unstable and will not stay connected.
Now it serves as my nieces play toy. I would donate to some poor person at the Salvation Army it if it was useable.
By the way, for anyone reading this.
If you have an old phone that is useable. You could dramatically help a Homeless people, by gifting them with a phone especially, if it has some minutes on it.
This gift will help them schedule job interviews, doctors appointments , etc and you will feel good knowing that you helped someone in need.
I have done this before, and will be dropping off a Blu phone, and Kindle Tablet this week.
tsongming said:
There is no solution for this phone. It will forever be a Trac-phone..
Click to expand...
Click to collapse
It is possible to gain root on this device.
ashyx said:
It is possible to gain root on this device.
Click to expand...
Click to collapse
I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.
tsongming said:
I have permissible SE Status but can not achieve root on this device. Also, I have not found that anyone has had success rooting this exact model.
To be clear my device is the 2016 TracFone Samsung Galaxy J3 Sky model : SM-S320VL
Build S320VUDU1APG2
Hardware Version S320 VL04
I have found reports of people with S320VLUDU2API3 stating that the were able to achieve root and then assumed that it must also be possible with S320VUDU1APG2.
I am usually the guy that can figure these things out, very often before others. But I have had no success gaining root on this device using published methods. Also, I have not seen one example of someone with this identical device who gained root.
You are apparently the Wizard of these Samsung phones, so if you know of a definite way to root it, please point me towards the solution. I would really appreciate it.
I would love to root this phone, get it working again, and gift it to lady who was beaten by her husband and she is now living in a homeless shelter with her two children. She could use a phone to help with her job search. She would appreciate it.
At the moment this phone can will not keep a signal and I can't attempt the build prop solution without root.
Thank you.
Click to expand...
Click to collapse
See the thread below. Root was gained, albeit temporary. However I believe this is due to kernel panics which may be solved by a few build.prop edits. We had to do the same on the J327T1.
https://forum.xda-developers.com/galaxy-j3-2016/help/samsung-galaxy-j3-sm-s320vl-rooted-t3561762
Also if you firmware S320VUDU1APG2 then why not just update it to the firmware that has been reported to work?
I have found one these phones left on a table of a food truck area, screen was cracked - the device was only getting the android guy with triangle on it, I done some research and found the stock rom and flashed it with odin; as some have mentioned in comments above I also experienced wifi issue, so I thought I had installed incorrect rom - downloaded a different one this was a combination file that was the factory repair rom used for testing the device, but wifi worked - it wasn't a fully working telephone it didnt have the app store, well it really didnt have any apps, but I found I could copy over apk files from my PC to the device and then install them, so the phones not completely useless or junk --- it could be used for something. I myself am using that device as a security camera using IP CAM app works great. I was actually using this device for quiet some time as my roku tv remote, because my actual roku remote grown legs and walked off... i havent tried this, but I am sure you could install a launcher apk such as "apex launcher"
well i wasted enough of your time today...

Locked out of my own phone because of Reactivation Protection. Please help

So my girlfriend and I are trying to wipe my old S5 so that she'll be able to use it as a temp phone untill she is able to get her hands on a new one. I flashed a stock rom using Odin with the hope that it would allow me to set the phone up as new and get around the reactivation lock issue. However it is still there after entering our Wifi info on the setup screens. I have my old samsung account email used on this device as well as the password, I can access my account via samsungs account website however when ever i try to log in it says "processing failed". I've seen videos of people using OTG cables to work around this but as I don't have access to one I was hoping you guys could help me out with a functioning work around. Really not looking to send this phone back to Samsung so they can do something on their computers I know i can do right from here. Thanks very much for any Help you guys can provide, I appreciate you taking the time to read this post and help me out.
Odin back to stock package including BL and everything. Try a re-partition too
https://forum.xda-developers.com/showthread.php?t=2784880
If no try Samsung Kies
Alternatively try
https://forum.xda-developers.com/galaxy-s5/help/bypass-reactivation-lock-s5-t3159328

Diagnostics Firmware to remove FRP Lock?

A while back I got a Samsung S8+ hand-me-down from an employee who left my department. However, before leaving he did not wipe the phone so it was still FRP locked under his Google account. Attempts to reach out to him to have him unlock it were fruitless because he claimed to not know what Google account he used to setup the phone with. Fast forward about 3 months later, I was finally able to unlock the device when I found a diagnostics firmware that I was able to load via Odin.
It was the strangest firmware I've ever loaded on a phone before, because it wasn't a functioning version of Android where you could install apps and what not. It only booted to a series of menus that let you test the hardware and do other diagnostics & testing. One of the options was to remove the previous owner info from the phone. So after using that option, I then flashed the phone back with the unbranded US carrier firmware and it's worked great ever since.
Now I have another member of my team at work who received a hand-me-down Samsung Note 5 with the FRP lock still on it. For the life of me, I can't remember what the name of that diagnostics firmware was or where I got it. Does anyone know what this firmware was called or where I can download it? I didn't think I would ever need it again, so I didn't bookmark anything or save the firmware files since they were so large. If anyone can point me in the right direction I would really appreciate it.
Thanks,
JR

S8 Patten lock help PLEASE

Good day
i come to you with a story that many of you might have heard,
Good friend of mine passed away last weekend in a motorbike accident his funeral was today 11/17/2018
His wife asked me today if i can help remove the Patten lock of his phone as she wants to get the photos of the daughters play of the phone
she knows his Patten lock for all of his other phone but this one is different for some reason, because she knows everything the steps i have tried is as followed
1. Samsung account to remotely unlock the device ( S8 was not registered with the account ) only the S4 that was stolen many years ago
2.Google find my device i don't see an option there
3.looked thru all 5 email account including the outlook account nothing there ( We played online together as well)
things i know because i have been at this all day
( I have Googled this ) all my phones are rooted and have a custom recovery
His phone was never Rooted, no custom recovery, i highly doubt he had OEM unlock usb debugging etc
please can someone point me i the right place or help me if its even possible
thanks all for taking the time to read this
PS. The lock Screen does not have a option to use the gmail via recovery, again thank you all
Go into download mode (vol down, bixby and power on at the same time) to check if he really never had OEM unlocked.
It's a worth try it.
If he had, you could easily flash TWRP and recover the files.
If not it's a tough nut to crack.
I will brainstorm a little bit.
T3L3P4TH said:
Go into download mode (vol down, bixby and power on at the same time) to check if he really never had OEM unlocked.
It's a worth try it.
If he had, you could easily flash TWRP and recover the files.
If not it's a tough nut to crack.
I will brainstorm a little bit.
Click to expand...
Click to collapse
Thanks for the quick reply i have done that, OEM is locked
Okay then, we need a different angel of view.
Did you try common numbers out of his life?
Such as birthdates, special events from children/wife, banking pin, something like this?
The other method would be to reflash the firmware via odin, unlock OEM, flash TWRP and then recover the pictures with DiskDigger Root Access.
The problem in this method is, that it isn't guaranteed that it works.
I consider this as the last chance, if everything else fails.
You wrote that you don't have any restore options in pin menu.
Is there anything else that could help or that you can tap?
Any Options or so?
A diagnose from far away is not that accurate of course and really would like to help.

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