G530T Walmart family/t mobile unlocking? - Galaxy Grand Prime Q&A, Help & Troubleshooting

I recently purchased this phone (about 3 days ago) and i have rooted and put Gwiz v1 boot loader onto it. It runs very well, but the t mobile service in my area is abysmal. The t mobile device unlock doesn't work, and neither t mobile or Walmart will unlock it until it's been on their plan for 90+ days without issues.
I want to switch to AT&T towers on straight talk, but that sim isn't able to be used until I unlock it. If i were to purchase an unlock code, where would I enter it? I've got developer mode on, if that makes any difference.

Friendly bump.

I haven't unlocked a phone in a LONG time (I just buy them unlocked now), so there's a good chance the process has since changed, but I remember buying the unlock code and then entering it into the dialer app/calling it. There was then a carrier-specific recorded voice message announcing that the phone's been unlocked.

CunnilinuxBSDicks said:
I haven't unlocked a phone in a LONG time (I just buy them unlocked now), so there's a good chance the process has since changed, but I remember buying the unlock code and then entering it into the dialer app/calling it. There was then a carrier-specific recorded voice message announcing that the phone's been unlocked.
Click to expand...
Click to collapse
I don't want to pay for an unlock code I wouldn't be able to use. The guy selling them says that the phone should be asking for an unlock code.

Chotton said:
I don't want to pay for an unlock code I wouldn't be able to use. The guy selling them says that the phone should be asking for an unlock code.
Click to expand...
Click to collapse
I completely understand... I'd be thinking the same if I were in your shoes. I did some looking around and it seems like the unlock process is no longer done via dialing a number, but rather via apps - some carriers make available an app where you simply enter an unlock code and the rest of the work is automatic, so please check and see if this applies to you.
If not, the process is going to be somewhat more difficult. You'll probably have to flash some O/CFW, root the phone, then install and use an unofficial unlocking app. My dad had to go this route for his Sprint S6 (he's now using T-Mobile). If you're using this detour, try and find, then follow, a tutorial on flashing firmware and rooting your device. I'll post some links if you can't find anything. After doing that, look around for an unofficial carrier unlocker. There's probably several here on XDA, but do note that most of them will lighten your wallet by $20-30 or so. Once you pay the developer, they'll either email you a code or whitelist your IMEI for their app, and send you the apk.
Best of luck, and have a great day.

CunnilinuxBSDicks said:
I completely understand... I'd be thinking the same if I were in your shoes. I did some looking around and it seems like the unlock process is no longer done via dialing a number, but rather via apps - some carriers make available an app where you simply enter an unlock code and the rest of the work is automatic, so please check and see if this applies to you.
If not, the process is going to be somewhat more difficult. You'll probably have to flash some O/CFW, root the phone, then install and use an unofficial unlocking app. My dad had to go this route for his Sprint S6 (he's now using T-Mobile). If you're using this detour, try and find, then follow, a tutorial on flashing firmware and rooting your device. I'll post some links if you can't find anything. After doing that, look around for an unofficial carrier unlocker. There's probably several here on XDA, but do note that most of them will lighten your wallet by $20-30 or so. Once you pay the developer, they'll either email you a code or whitelist your IMEI for their app, and send you the apk.
Best of luck, and have a great day.
Click to expand...
Click to collapse
My phone is rooted and has Gwiz v1 custom bootloader. I haven't seen anything about unofficial unlocking apps, but I tried the official T-mobile unlock app and it didn't work on original or flashed firmware. I tried calling T-mobile, who told me to call Walmart Family Mobile, called them, they told me to call Straight Talk, who told me to go back to Walmart. Straight Talk can't unlock the phone, and neither T-Mobile or Walmart will unlock it until I've been a customer for 3+months.

Related

Unlocking Motorola Flipside

Hi Members,
I have rooted my Flipside using 'SuperOneClick' and am struggling for unlocking the phone. Tried getting code from at&t but no luck. pls help me to unlock the phone.
Thanks aton in advance
do anyone know how to unlock flipside by software?
Unlocking flipside by software
Has anybody figured out how to unlock moto flipside ... none of the codes work. Help guys !!!
hi... I've been trying to get my flipside mb508 unlocked... but no luck yet... I've tried many ebay vendors and other websites... all of them say that the code was not found. Somebody please find a way to unlock it by software
I have mine unlocked since I live in Canada and had no issues unlocking it.
here is the guy on ebay I purchased my unlock code from
http://myworld.ebay.ca/ageo111/&_trksid=p3984.m1439.l2754
yes call att and demand they give you the unlock code ive gotten unlock cokes for my last 4 phones directly from att free of charge all you need to do is ask and give them the ime number and request instructions for entering it.
unlocking via codes is the safe way to unlock your mobile..
Ok so I signed up on this forum just to post this solution:
If you feel like dealing with ATT: you can call them and request a network unlock (its FREE) but DON'T under any circumstance tell them you have an att account! If you tell them that, they will make you jump through hoops to unlock your phone. If you bought multiple phones, just call one person, unlock one phone, and call back to get a different person to unlock the other phone. Don't call one person and tell them you have two phones, because then they will ask you for both IEMI #'s from you, write them down in your notes, so when you call back you won't beable to receive the unlock code (they say only one unlock code is free per person). So if you have multiple phones, call them to unlock one phone, hang up, call back unlock the next phone.
If you don't like dealing with ATT:
I bought two of these phones(mb508) spent $17.99 each and unlocked them both from gsmliberty.com. It was a link some dude was advertising in the forums, I clicked it, it went straight to my phone (it had a picture of it) and I called the 1-800 number to see if I could actually talk to a human being, and I could, so I tried it and it actually worked for both of them. It was a network unlock for T-mobile.
and no I have no ties with gsmliberty, just letting everyone else know whose bought the same phones.

[Q] unlocking s4 SM-S975L - help please

hi,
couldn't find a solution anywhere, so i'm trying here, apologies if i misplaced my post.
i bought a s4 SM-S975L from wallmart (straightalk) in the US, but got relocated by my employer to israel.
now im stationed in israel/malta (rotating).
the s4 SM-S975L is locked apparently for any sim. tried to contact the company - they blew me off.
now im stuck with a phone which i cant use.
does anyone know how to "sim unlock" this one?
please?
thank you
You might want to remove your email unless you want to get harvested by a spambot.
Straight Talk Unlocking Policy
It's no surprise that Straight Talk blew you off. Your situation doesn't meet their terms and conditions in that you haven't had the phone active for one year. As to unlocking your phone, you can use either of the two methods that have already been discussed on these forums. Either going through the service menu to unlock, or using RegionLock Away and praying it works. Otherwise, you're out of luck and should send the phone to someone you know in the US so they can return it to WalMart.
thanks, but
thanks, but the mentioned dont fit.
they are not suitable for the model i have.
any other ideas? anyone?
If the methods mentioned didn't work, you'll have to purchase an unlock code from a third party. You could always put the phone on eBay and sell it, if you're not able to return it and don't want to spend any further money.
Be aware that even if you do get the phone unlocked LTE will not work in Israel as the phone doesn't have the correct bands. 3G and HSPA+ should still function.
thanks, can
thank you.
can you perhpas guide me to where i can get such a code?
3G and HSPA+ should still function - thats ok
http://www.sammobile.com/unlock/
Sam mobile doesn't support this model in the unlocking site, :/
Search the Internet as there are other places besides them. If no one can unlock it, then you have to use Straight Talk for a year and get the unlock code that way.

Bought Second hand phone - sim network unlock pin?

Hi,
I just purchased an as new unlocked note 4 from someone on gumtree, they have been posting for years so don't think i have a dodgy phone, i sent my brother to pick the phone up from their home while i was working and he said they unlocked the password while he was there.
But i have just tried a couple of sims and i get the message " sim network unlock pin"
I have tried to contact the person but he works away off shore and don't know when he will get back or reply.
Is there a way to get by this and get my sim working?.......i was planning on rooting the phone anyway.
Thanks for any replies!
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
jh787 said:
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
Click to expand...
Click to collapse
Hi, There does not seem to be any bloatware installed from any network....the phone does look like a bought unlocked phone. Maybe the owner has put a sim lock on the phone himself?
download the Samsung Info app from Play Store, it should tell you eveything you need to know(root wont unlock network)and no way the seller put a network lock, in terms of unlocking you'll need the code. Some service providers supply them at no fee and some at a fee, alternatively you have a plethora of online options usually at a small cost to provide code, gl.

T-Mobile Galaxy S8 unlock with an Unlock Code

I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
I checked Service Menu to find an option to enter Unlock Code but it was missing Phone Control menu option since T-Mobile restricted unlocks to their app.
Now I am wondering if I would be able to flash Verizon or ATT firmware and be able to enter the Unlock Code. I know people are still trying to figure out ways to install the firmware through Odin and no one has been successful so far. But I was just wondering if I would be able to change firmware to different carrier which has the option to enter unlock code.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
You have to go through Tmobile's app if you have it locked to Tmobile's sim. Flashing another firmware may work but not guaranteed
Sent from my ZTE A2017U using Tapatalk
suyash1629 said:
I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
Click to expand...
Click to collapse
Did you resolve this finally. Were you able unlock?
deltacharlie said:
Did you resolve this finally. Were you able unlock?
Click to expand...
Click to collapse
Nope
So even the paid services are not reliable ? Hope you got a refund.
suyash1629 said:
I have no Idea how to start but I will throw in whatever I have so far.
I ordered sim unlock from samsungsimunlock.com for $26 ($13 original price and $13 Pending Amount for Hard Locked phone). This morning I was provided the Unlock Code and an app called Network Unlock which looked like T-Mobile's device unlock app but was non functional. The instructions were clear, install the app and enter the unlock code when prompted, but only ended up with no Sim Unlock.
I checked Service Menu to find an option to enter Unlock Code but it was missing Phone Control menu option since T-Mobile restricted unlocks to their app.
Now I am wondering if I would be able to flash Verizon or ATT firmware and be able to enter the Unlock Code. I know people are still trying to figure out ways to install the firmware through Odin and no one has been successful so far. But I was just wondering if I would be able to change firmware to different carrier which has the option to enter unlock code.
Any replies or help would be really appreciated. And I can use my T-Mobile phone as test device if anyone has ideas.
Click to expand...
Click to collapse
I am facing the same problem...paid the $26.00 and got the code with the instructions. Followed everything and their app showed "Device is Permanently Unlocked" but when I tried another SIM card the phone showed that it was invalid and to use the T-Mobile unlock app
Working with the support people from samsungsimunlock.com right now but things don't look promising...
Did you reach out to samsungsimunlock.com or did you request a refund?
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
T-Mobile and there bul**** app... the app unlock server is down and I don't know if it will come back online. We will just have to wait for root and a unlock method
Just used the T-Mobile unlock app. It's been exactly 44 days since first use on the TMo network, so I gave it a shot. Easy peasy! Only needed a restart.
i just carried unlocked my s8+ from tmo,i send a message to T-force and they help me to unlock my phone in just 10 min,im from mexico and i bought it in brownsville tx
this site i explained to the after reading this and before ordering,they guaranteed me my phone will be unlocked which they failed to do ,now they dont reply to emails nor do they want to grant my refund requested
Sheon849 said:
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
T-Mobile and there bul**** app... the app unlock server is down and I don't know if it will come back online. We will just have to wait for root and a unlock method
Click to expand...
Click to collapse
Just curious but when you said the code works when you flashed the rom for testing, did you try and then flash another carrier's rom (like AT&T, Sprint, or Verizon) rather than re-install the T-mobile software? Was it able to pick up a signal after it accepted the code while you were not on the T-mobile firmware?
Sheon849 said:
There code does not work at all and they are bs. I used blowfish unlocks and was able to get a code for the phone to be unlocked. The code works when you flash the rom for testing the phones. It accepts the code but when you reinstall the T-Mobile software the phone stays locked.
Click to expand...
Click to collapse
Does that means if I flash another carrier's firmware phone will work? Or what do you mean by rom for testing?
via msl to unlock the phone by z3x box is no possible.
SamsungSimUnlock.com are a SCAM!!!
Dear XDA people looking to unlock your phones,
The post below, is just a copy of this post (ht tps://forum.xda-developers. com/showpost.php?p=73084963&postcount=117), but for convenience I've copied it here:
Do not, again, DO NOT use samsungsimunlock.com. They scam people into sending them codes. I was scammed out of $26. Their website states they refund the money if it doesn't work, they don't.
Here is what happens (I've broken it down in a number of steps):
1. You go to their website, and order an unlock code. It states that it is $13. Great. You then wait.
2. You receive this e-mail:
Dear xxxx,
we have checked your order and found that the Unlock Code for your Samsung phone is available in our 'High Range' database because your carrier has locked your phone with a highest level of encryption (almost all new models like s8/s8+ are hard locked)*and we have*to use a Special New 2017 Unlocking Tool (which cost more than normal)*to get the correct*unlock code for your hard locked*Samsung phone.
The final cost for unlocking your phone is*$26.00
Below are the details of your order:
Phone Model
Samsung Galaxy S8 (Vodafone_UK_server#2)
*
IMEI#
358793/08/000000/5
Paid Amount
$13.00
Pending Amount
$13.00
To finish the unlocking process for your Samsung phone*please click on this link*and pay additional $13.00 to make the total amount*$26.00
*
Kindly note:*the new price for the unlock code ($26.00) is still the lowest for your Samsung phone which is locked by the high level of encryption. We guarantee that you will not get official correct unlock code cheaper than this cost on any other website.
*
Thank you
Click to expand...
Click to collapse
3. You click the link, pay, then wait a few hours, and then you receive this e-mail:
Dear, xxxxxx
we have a very good news for you.
Vodafone_UK_SuperNew_2017_Server_#2*successfully generated official unlock code for your Samsung*phone.
Below you can find the details of your order,*your unlock code and step by step instructions:
Phone Model
Samsung Galaxy S8*(Vodafone_UK_server#2)
IMEI#
​​​​​358793/08/161883/5
Unlock Code
91009421
Please follow the steps to unlock your Samsung phone:
First of all please make sure that your phone is on the stock factory firmware. This is very important. Unlock code will work correctly only on the stock factory firmware.
1 - Connect your phone (which you want to unlock) to wi-fi network
2 - Download and install on your phone official Network Unlock app: ht tp://tinyurl. com/hm7cp4g
3 - Power OFF the phone (long press on power button -> Power off)
4 - Pull out the*sim card from the phone*and*Switch ON the phone
5 - Make sure that your phone is connected to wi-fi network
6 - Open the app menu, find there*Network Unlock*app and run it
7 - Click 'Continue' button and wait until your phone will connect to server
8 - The phone will ask you to enter eight digit Sim Network Unlock Pin
9 - Enter the unlock code (which is written above), click 'Unlock' button and wait for result
10 - You will see the message "Device is Permanently Unlocked", do not close it, press the power button, choose 'Restart' and click 'OK'
Now your phone is unlocked and you can use it with any carrier sim card.
Thank you for using our service!
Best regards,
SamsungSimUnlock team
Click to expand...
Click to collapse
4. You download the app, enter the code, and it says that your phone is permanently unlocked. You are happy, restart the phone, enter new sim, and find out that the phone is not unlocked at all.
You find out that the app is just a dummy app, and it doesn't matter what code you enter, it always says that it's permanently unlocked. It never is.
5. You reply to them, tell them that the code is not working, and they stall with various e-mails.
Stalling e-mail one:
Dear customer,
*
we’ve got unlock code for your phone directly from Vodafone server and this code is
in 100% working condition, it`s official factory sim unlock code provided by official carrier employees.
Seems like the problem on your side. Here is some useful recommendations.
*
Very often unlock code is not working because our customers flashing on
their phones custom ROM`s which includes custom basebands. These
changes in the structure of the radio module (baseband) are not acceptable
to unlock and this may be the reason why our code is not working. So
please make sure that your phone using original stock ROM and original
baseband firmware and your phone never was modified before.
*
Also here is some helpful advises:
-Try to reset your phone to factory settings.
-Make sure that sim card is not locked by PIN or PUK code
-Make sure that sim card which you put in your phone is activated and has
positive amount
-Make sure that your phone was not lost or stolen before because IMEI may be blacklisted
-Contact a person who gave\sold you this phone and ask make sure that phone was not refubrished by manufacturer before.
*
Additionally please contact your network operator, the problem also may be
in the high level of lock encryption for your sim card. Please ask
your carrier to change the level of encryption to normal that`s will make an
unlock code compatible with the sim card which you trying to activate.
*
Which error your phone displaying after entering unlock code?
Click to expand...
Click to collapse
Stalling e-mail two:
Dear xxxx,*
can you please provide us screenshot of your phone current android version, baseband number and error which your phone is displaying after entering code.
Thank you
Click to expand...
Click to collapse
Stalling e-mail three:
Dear xxx,
we will send a request (with screenshots) directly to carrier technical support team, they will re-check your order.
Seems like your phone is locked by the highest level of encryption and that`s why you have an issues during unlocking process.
We will update you as soon as we will receive an response regarding your order from the carrier technical support.
Thank you for your patience.
Click to expand...
Click to collapse
Stalling e-mail four:
We will update you instantly as soon as we will get response from server
Click to expand...
Click to collapse
Stalling e-mail five:
Dear xxxx,
everything is fine, we have sent request to the official carrier technical team.
Their server is extra busy right now because they updating the databases, so some sort of delay may happen, this is normal process, please don’t worry.
So please can you wait a bit, we will update you as soon as we will get a response from carrier technical support.
Best regards
Click to expand...
Click to collapse
Stalling e-mail six:
Dear xxxx,
we have sent a request to carrier server,
it takes more time then usual, because of the very high traffic on their server and 10 hour
time difference. We will contact you as soon as we will receive an response regarding your order from official carrier support.
Please be patient, we are also waiting like you.
Thank you
Click to expand...
Click to collapse
Stalling e-mail seven (after which I requested a refund for a second time):
Dear customer,
We will send a request to carrier server regarding aprox. delivery time and as soon as they will answer us, we will forward this information directly to your email address.
You know, all requests are official and they all are coming directly from carrier server, so we are also waiting like you and like all other services. So please don`t worry, this is simple delay, just need to wait a bit until database will be updated.
Best regards
Click to expand...
Click to collapse
Stalling e-mail eight (still no refund):
Dear xxxx,*
no problem, if don`t need a code anymore, we will send a request to carrier server, they will cancel your order and will start refund process.
Please provide us screenshot with error which your phone is displaying after entering code (it will needed as proof for our supplier)
Click to expand...
Click to collapse
All this time, I've complied with their requests for screenshots and stuff. So, after eight e-mails, it's easy to conclude that this is just a tactic.
I waited more than two weeks for them to comply with the refund. They haven't.
6. You go on XDA forums to warn other users not to use them, because this is the place where I found that site, which was probably plugged by the scammers themselves.
7. Find another reputable Unlock code provider.
Ultimately I did find a website, and they sent me a code which worked flawlessly. I'm not stating which one it is, so that this post doesn't seem like it's from someone trying to promote a website.
So, there you have it folks. I have an unlocked phone, but my back account is $26 lighter.
If you have $26 that is just itching to leave your bank account, donate it, or buy some random person some flowers. Do not use samsungsimunlock.com
I will update this post if I hear back from SamsungSimUnlock.com
I got scammed too...
Any chance you can PM me the URL of the site that worked for you?
I've been waiting 4 weeks now for a working code from samsungimunlock.com after also paying $26....
These guys are seriously scammy....
samsungsimunlock said:
Dear XDA people looking to unlock your phones,
The post below, is just a copy of this post (ht tps://forum.xda-developers. com/showpost.php?p=73084963&postcount=117), but for convenience I've copied it here:
Do not, again, DO NOT use samsungsimunlock.com. They scam people into sending them codes. I was scammed out of $26. Their website states they refund the money if it doesn't work, they don't.
Here is what happens (I've broken it down in a number of steps):
1. You go to their website, and order an unlock code. It states that it is $13. Great. You then wait.
2. You receive this e-mail:
3. You click the link, pay, then wait a few hours, and then you receive this e-mail:
4. You download the app, enter the code, and it says that your phone is permanently unlocked. You are happy, restart the phone, enter new sim, and find out that the phone is not unlocked at all.
You find out that the app is just a dummy app, and it doesn't matter what code you enter, it always says that it's permanently unlocked. It never is.
5. You reply to them, tell them that the code is not working, and they stall with various e-mails.
Stalling e-mail one:
Stalling e-mail two:
Stalling e-mail three:
Stalling e-mail four:
Stalling e-mail five:
Stalling e-mail six:
Stalling e-mail seven (after which I requested a refund for a second time):
Stalling e-mail eight (still no refund):
All this time, I've complied with their requests for screenshots and stuff. So, after eight e-mails, it's easy to conclude that this is just a tactic.
I waited more than two weeks for them to comply with the refund. They haven't.
6. You go on XDA forums to warn other users not to use them, because this is the place where I found that site, which was probably plugged by the scammers themselves.
7. Find another reputable Unlock code provider.
Ultimately I did find a website, and they sent me a code which worked flawlessly. I'm not stating which one it is, so that this post doesn't seem like it's from someone trying to promote a website.
So, there you have it folks. I have an unlocked phone, but my back account is $26 lighter.
If you have $26 that is just itching to leave your bank account, donate it, or buy some random person some flowers. Do not use samsungsimunlock.com
I will update this post if I hear back from SamsungSimUnlock.com
Click to expand...
Click to collapse
Why would flashing another carriers firmware do anything?
Did you put in a non T-Mobile mobile sim? If so were you prompted to enter an unlock code?
Hey peeps,
loaded the unlocked firmware onto the phone, so far so good, its now asking for an unlock code, which is what I want. Any recommendations for a reputable seller?
I've come from tmo where you're supposed to use the app, but if what Sheon849 says is correct, should be able to unlock with a code now...
Any suggestions welcome!
tf22 said:
Any chance you can PM me the URL of the site that worked for you?
I've been waiting 4 weeks now for a working code from samsungimunlock.com after also paying $26....
These guys are seriously scammy....
Click to expand...
Click to collapse
i dont know how much they bribe the moderators, or some of the moderators own that site, that is why it is all over xda. stay away
gentlemann said:
i dont know how much they bribe the moderators, or some of the moderators own that site, that is why it is all over xda. stay away
Click to expand...
Click to collapse
Umm none we at every chance try to shut them down There services are not allowed on Xda but normal members keep posting them back up

T-Mobile S7 Edge in Canada

Hi guys,
I've recently purchased and S7 Edge thinking that it would be easy to unlock and use in Canada. The phone isn't on any blacklist that I can find and I've contacted T-Mobile and they said no problem for the unlock using the app. But every time I try the app to unlock it based on the email from T-Mobile the app says unlock failed: device is permanently unlocked. But none of my SIM cards work.
I'm wondering if I was to flash it to a Canadian carriers ROM would the device then work with a carrier here or would it still somehow be locked to T-Mobile?
Looking for some advice on what maybe I can do here. Love the phone but it's useless unless I can get a SIM to work.
ahlerl said:
Hi guys,
I've recently purchased and S7 Edge thinking that it would be easy to unlock and use in Canada. The phone isn't on any blacklist that I can find and I've contacted T-Mobile and they said no problem for the unlock using the app. But every time I try the app to unlock it based on the email from T-Mobile the app says unlock failed: device is permanently unlocked. But none of my SIM cards work.
I'm wondering if I was to flash it to a Canadian carriers ROM would the device then work with a carrier here or would it still somehow be locked to T-Mobile?
Looking for some advice on what maybe I can do here. Love the phone but it's useless unless I can get a SIM to work.
Click to expand...
Click to collapse
Locking/Unlocking is not dependable on which firmware your phone is. If your phone is locked/unlocked no matter what you flash it will stay the same.The unlocking process with the app, you will need a Tmobile sim in the first place to do it. After that, you will need to turn off your phone and introduce the non-tmobile sim. When you introduce the non-tmobile sim, do you get a sim unlock message?
One thing that I noticed (I have 2 Tmobile S7 edge at the moment) is the unlocking app is not that accurate or Tmobile servers not up to date. I had a fully paid Tmobile that showed for months my phone was not eligible for unlocking, then one day that I decided to try it again and it showed it was unlocked.
It's weird because at one point it said it was unlocked.... But still wouldn't work... I've called t-mobile 3 times now and have gotten the different answers. First time no problem, will send you to the unlock team... They said use the app, to no avail. Next time, there's a balance owing on the phone you can't and you need an unlock code too, third time oh we'll do it just need to get you the unlock code....
Needless to say I never got an unlock code. And even though I checked the blacklist before getting it, t-mobile keeps their own so it may have a balance owing according to their site. Media device it is then I guess.

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