Database Users

htc elf network connection problem in turkey

please can anybody help me. i bought one htc elf in dubai and i went then to turkey am trying to make it work in turkey but in vain. it is always searching for network and not finding anything.

have you tried flashing a different radio? Or, have you go into phone settings and tried to select a network manually?

i couldn't upgrade my radio version it is always arriving 79%, stopping and giving error.

Whats the error, make sure to post as much information as possible, people wold be able to help better then.
Have you checked the error codes in the ROM section?
Stu

no actually am sorry but i did not know about that section before. so it is error 270.

thanks actually i found that error solution but nothing changed still my phone is searching for network in vain. even am trying to find a network manually it is writing cannot read settings from the network try viewing settings later or disconnect data connection and try again.

where did you buy the phone from in dubai? Was it from a market etc or a store? It could be blacklisted in turkey? Just thinking that could be a possibility.

i bought from jumbo electronics in dubai it is a distributer of consumer electronics. so what can we do if it is blacklisted.

i doubt it would be blacklisted if from a shop. If it is blacklisted, theres pretty much nothing you can do about it, apart from change the imei - which may well be illegal, i know it is here in the UK.

mm is there any way to change the imei like software.

for that, i would not help. you can however search forums to see if you can find anything for it.
google checkmend as well, that tells if the phone is blacklisted etc, but maybe only for us and uk, not sure. costs $2.99 USD though.

actually there is something strange i have one sim card from UAE, when i use it the signal of network is coming and when i put any sim in Turkey no signal is coming. do you think it is blacklisted?

the turkey sim may not be registered? I wouldn't be able to say if it is blacklisted - i'm still learning these phones too

About IMEI
If you bring a cell phone from out of Turkey you need to register it in cell shop called like "Turkcell Extra".
You need your phone and your passport. The personal'll look at the dates in your passport and check the invoice date in shop after he/she will register your phone to Turkey Network. after a copule of days you can use it complately...

to my knowledge it may be because of the the frequency of the signal u r receiving in ur country. elf and elfin are triband phones.. they dont have a frequency range of 850 Mhz .. may be ur provider is giving the signal in that frequency.. try with gsm sim of other service provider may be it will help u...

thanks alot but i think my phone now is blacklisted cause as i remember i came to turkey before long time and it was working but now it is not anymore even i tried different sim cards like vodafone and turkcell but in vain. i have other phone am using now and i registered it on my passport it is working but i want to use my elf actually i dont wanna use other phone cause i love that phone that is all.

first unlock your device, then install the newest radio.

[Q] region locked? sim locked?

Hey guys!
first i would like to say thank you.
i'm following this forums for a long time. I may not have anything to contribute, but i do read and learn here a lot. keep it up, you rock!
Secondly, i would like to ask for a little help, i tried to look for an answer here but i get a little confused - can't understand which problem i have:
i'm from Israel, and 2 weeks ago, i was at the US. I bought a brand new S5 from Best-Buy, and i specifically asked for an unlocked one - for use OUTSIDE the US.
and it has a verizon sim card inside (new i guess), and verizon logo on the back and as a splash screen.
when i got back to Israel, i inserted a local sim card and unfortunately - it doesn't work.
* i do get signal of my local carrier, but no cellular data can be used (wifi works fine)
* i get an error at the notifications center - that the sim card is unsupported
* i do not get the "enter unlock code" message
* at the settings-> more networks-> mobile networks ->global data roaming access menu, i get something about roaming outside the US (which might give a hint about the unlock state of the phone i think)
would be very glad to have your help, guys!
thanks a lot!
Tomer.
**** edit: i got the cellular data working (updated APN), but still have the: "Phone Activation: The SIM card is from an unknown source" message...)

ToMeRhh said:
i'm following this forums for a long time. I may not have anything to contribute, but i do read and learn here a lot
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Welcome to the forum.
Samsung region locks phones to discourage buying a phone for use in a different part of the world. Your phone is also intended for use with the US carrier Verizon, hence the setup message about not having activated a Verizon account.
Less soluble is your apparent intent to use this phone in Israel. You've apparently bought a 900V model which is not well suited to the frequency bands there. Samsung sells the 900F model in Israel. You would have done well with something like a US 900T, if not a 900F but the 900V model that you bought is intended for Verizon's CDMA network, not the GSM system in the middle east.
As a result you probably will have no coverage whatsoever in the 4G or LTE bands. Also, the Verizon model is one of the few that has a locked bootloader which will prevent you from using custom kernels or a conventional custom recovery.
A simple search of the forum will tell you how to resolve the Verizon error message and your other questions. Or look in my post history as I have answered these questions at length in previous threads.
It's a good habit to search the forum for an answer before posting. There is a wealth of information in existing threads and you could have easily found immediate answers to all of your questions. And remove the need for us to answer the same questions over and over. These are questions that have been asked and answered dozens of times.
.

[Q] Need help: strange block on phone

Hello,
I recently bought a S5 in the netherlands (i live and use the phone in belgium). Started it up, everything works fine. I make one phonecall as required for the regionlock, works fine.
Then something strange happens, after the one phonecall required, i cant accept or make phonecalls anymore.
I get a message "your phone has been locked due to security reasons"
Now the weird thing is, if i use a simcard from another carrier, the phone just works fine, no locking whatsoever...
Called Samsung support, told the story, they tell me phone is region locked and i need to get a code, but the phone never asks me for a code nor can i put one in anywhere.
So i called my provider, they tell me the phone is blacklisted probably but they cant check that...
After some research i found out the phone is actualy from UK with an international firmware on it: G900FXXU1ANG2 (countrycode BTU)
Anyone have an idea how to get rid of this problem?
I dont want to root the phone just yet in case i have to exchange it for another one.
Would it help to get the countryspecific stock firmware installed for my country? (Belgium)
thanks a lot for the help
thale

You'd get better help if you gave us more details, notably verbatim error messages, rather than paraphrasing.
Your provider can certainly tell you if your phone is blacklisted since an IMEI blacklist is under their direct control. So ask them again to clarify that. Region locking is much more likely though. Samsung region locks phones to prevent grey market sales, which is exactly what you've tried to do. The region lock is released after you use the phone a short while with a provider in the original region, which sounds like the UK in your case. Region locking is also a type of blacklist, although that term is almost always used to refer to carrier IMEI blacklisting unless otherwise specified.
As you didn't make any preliminary calls in the UK, nor apparently did the previous owner (or vendor), the phone is now restricted. You could travel to the UK and use your phone there for a day to dissipate the region lock. Or a lot of people claim that a regular SIM unlock code, such as you can buy on Ebay or any number of other places will also remove the region lock (unconfirmed). Or you can root your phone and circumvent the region lock by editing the blocked regions in your customer.xml file.
There are lots of existing threads on this subject, as you would know if had you done a search. Refer to those for further elaboration or you can search my post history as I've posted in detail how to remove the region lock in previous posts.
.

Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale

Humh, sounds weird.
Use the code *#7465625# (*#SIMLOCK#) to check for the lock status. On some devices this code needs root to launch.

thalekick said:
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
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If I understood you correctly, your SIM card works properly in other phones. So your SIM card shouldn't be the issue. If your S5 is SIM unlocked (carrier unlocked), you could try someone else's SIM card in your S5 to rule out less common problems e.g. bent SIM socket.
And regardless, in your place, I'd open a support ticket with your provider. That should cover anything like a IMEI blacklist. All in all though it does sound like region locking. Which is Samsung blocking a phone from being used in a different region unless it has been first activated (i.e. used for a few calls) in the original region first. I wouldn't think that a region lock between two parts of Europe would be intentional, but it is still something to look into.
Without any explicit error messages, it is difficult to narrow down the cause. You might consider installing a logcat app to capture the system log which may have more information about the error.
Also try dialing *#06* and ensure that you have a valid IMEI (not all zeros)
And dial *#0011#. You should see a (IMEI) certificate "Pass"if at the end. If it says IMEI CERTI: FAIL or NA you may have a flash error or IMEI blacklist.
.

Hello,
phone is an unlocked one, i used 2 different simcards from 2 different providers.
imei certificate passes so thats good!
im gonna make some phonecalls today and keep you all posted
kind regards
thale

Try to use Provider A with another sim card?
Sent from my SM-N9005 using Tapatalk

Had another talk with the helpdesk from the provider, they told me the phone is blacklisted but couldnt give me a reason why.
Im only blacklisted with provider A, if u use the phone with another simcard from another provider it works like a charm.
Ive had to send them my proof of purchase, and they will unblock the phone...
Havent had any feedback yet from the shop i bought it from, so maybe they can shine a new light on the whole deal!

Try
How about contacting the retailer? I think you'd better not root the phone or fix it by yourself.

[Q] unlocking s4 SM-S975L - help please

hi,
couldn't find a solution anywhere, so i'm trying here, apologies if i misplaced my post.
i bought a s4 SM-S975L from wallmart (straightalk) in the US, but got relocated by my employer to israel.
now im stationed in israel/malta (rotating).
the s4 SM-S975L is locked apparently for any sim. tried to contact the company - they blew me off.
now im stuck with a phone which i cant use.
does anyone know how to "sim unlock" this one?
please?
thank you

You might want to remove your email unless you want to get harvested by a spambot.
Straight Talk Unlocking Policy
It's no surprise that Straight Talk blew you off. Your situation doesn't meet their terms and conditions in that you haven't had the phone active for one year. As to unlocking your phone, you can use either of the two methods that have already been discussed on these forums. Either going through the service menu to unlock, or using RegionLock Away and praying it works. Otherwise, you're out of luck and should send the phone to someone you know in the US so they can return it to WalMart.

thanks, but
thanks, but the mentioned dont fit.
they are not suitable for the model i have.
any other ideas? anyone?

If the methods mentioned didn't work, you'll have to purchase an unlock code from a third party. You could always put the phone on eBay and sell it, if you're not able to return it and don't want to spend any further money.
Be aware that even if you do get the phone unlocked LTE will not work in Israel as the phone doesn't have the correct bands. 3G and HSPA+ should still function.

thanks, can
thank you.
can you perhpas guide me to where i can get such a code?
3G and HSPA+ should still function - thats ok

http://www.sammobile.com/unlock/

Sam mobile doesn't support this model in the unlocking site, :/

Search the Internet as there are other places besides them. If no one can unlock it, then you have to use Straight Talk for a year and get the unlock code that way.

s10+ "pin to unlock sim region lock"

Hi everybody,
I am living in Turkey.
I bought new sm-g975f dual sim from turkish local seller which is bought from sweden comviq.
When i open the phone with my turkish simcard, it said "pin to unlock sim region lock". I contacted samsung, they asked receipt from the sweden comviq, but seller couldnt find and didnt want to help bc he was busy.
I dont have european sim card for making 10 mins calls to unlock it
and i dont have plan to go nearest future to europe for making call to unlock
and i cant reach the receipt
what to do? anybody knows?
thanks

Hello !
After doing some research about that region lock, it seems that there's no bypass of the 5 minutes call, some believe it is a hardware based security measure. Here's a thread discussing the same issue on Note 9.
It seems though like the OP managed to find a solution through a paid service on a webite, but I don't know the level of legitimacy of these businesses.
I managed to solve the problem using Dr sim website, costing about 20 bucks, thank you all for your help
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