Got 5 text messages on Tuesday, 3 on the Note 7 and 2 on my S7 Active, that replacement Note 7s were now available and to go to the nearest store to exchange mine. Went to the store yesterday and not only were they not aware of the text messages, but they had zero inventory of the replacements and no idea when they would be in. Called several nearby stores and same story. Way to go, AT$T. You have officially made a bad situation not of your doing even worse than it was. When I do get my replacement I am going to smash the old one in the store.
FINS UP! Sorry bro, all I got...
They never send that many texts.... How'd you get so many? Weird.
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Lol the title is hilarious
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Have my N4 and its not in my device list on play.google.com. Anyone else having this issue?
I have the a similar issue and a few other members. I ordered the N4 and a bumper in the same transaction at around 857am pst and there was an order processing error but I refreshed and it apparently went through. And it shows up in my Google wallet and I got an email confirmation and an order number but when I xheythe play store it just shows 2 bumpers for 19.99 not the phone and bumper but when I click on 'info' it takes me to the wallet with the phone and the bumper. I called Google and they showed the same thing 2 bumpers but when they went more into it it showed my phone and bumper so they said I should be ok since I was charged the full amount and that's what the order is for. So I'm hoping they are right and ill just have to wait and see! I'm thinking the play store orders section is glitchy hence the errors.
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Nocturnal86 said:
I have the a similar issue and a few other members. I ordered the N4 and a bumper in the same transaction at around 857am pst and there was an order processing error but I refreshed and it apparently went through. And it shows up in my Google wallet and I got an email confirmation and an order number but when I xheythe play store it just shows 2 bumpers for 19.99 not the phone and bumper but when I click on 'info' it takes me to the wallet with the phone and the bumper. I called Google and they showed the same thing 2 bumpers but when they went more into it it showed my phone and bumper so they said I should be ok since I was charged the full amount and that's what the order is for. So I'm hoping they are right and ill just have to wait and see! I'm thinking the play store orders section is glitchy hence the errors.
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I believe the OP already has his Nexus 4.
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Oops miss read lol but I still have the issue so yea!
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Had that with my n7. It just took a while to show up. Some said that clearing market data/resigning in to google on the device refreshed it.
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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Oh, and also, should I restore to stock before sending it in?
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Tanmaynarang said:
Hey all, I wanted to ask a couple questions.
1. Is the headphone jack under warranty by Google? Like, one side stopped working.
2. Who do I call/email to get an RMA
3. Are RMA'd phones bad/do they have any problems? One thing I like, don't know if this makes a difference, but in the CPU bin, my phone is "fastest". Don't know if that actually means anything, so yeah.
Thanks!
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What do you mean one side of the headphone jack stopped working? You only have one headphone jack.
You have to call Google to request a RMA. I don't think the phone you get will be a defect. That would be counter productive. The CPU bin won't matter. They most likely won't check to see what CPU bin on the phone that will be replaced for you. You should factory reset your phone before sending it in. They might give you a new phone/refurbished device.
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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Tanmaynarang said:
Like, one side of the headphones stopped working, also, what's their number? I can't find it o.o
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It sure doesn't sound like it's the headphone jack. It sounds like the headphones are broken.
Have you tried a different set of headphones?
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Try different headset...
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I have. Trust me. Its broken
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Same here
This exact problem happened to me as well, Not so long ago...
Maybe about a week ago at most. My left ear cup is gone but my right ear cup is still working perfectly.
I think it's the contact between the jack and the plug. I'm sending it in next week for a replacement.
I've had my N4 for 9 months until this happened lol
Let me know how it goes!
You ain't the only one.
(855) 836-3987
You have a Google Nexus 4 why not just search google for their number... LOL The phone is under warranty for a year so check when you got it or they will let you know when you speak to them but its not like the new one is expensive at all. How did you get the phone through web or off somebody
Call Google if you bought from Google or call LG if bought from somewhere else(i.e. T-Mobile). And when i was on the phone with Google a week or so ago for an RMA, they said it would most likely end up being a refurb. device.
Hello.
I'm having issues with my knock on not working. After researching some on the forum, I realized it was because I have a dead spot near the top of my screen. Today, my phone was doing some phantom touches.
Immediately, I initiated an RMA. I read that LG repair has a really negative review. Has anyone else sent in their phones for warranty repair?
Also: phone has never been dropped or scraped, and is in perfect condition otherwise.
Sent from my Nexus 4, while driving in my Evo9.
I'm pretty surprised to know that no one has done an RMA with LG.
Sent from my Nexus 4, while driving in my Evo9.
If anyone cares, I've sent in my phone, and it has been received by LG in Fort Worth.
Sent from my Nexus 4, while driving in my Evo9.
Sfkn2 said:
If anyone cares, I've sent in my phone, and it has been received by LG in Fort Worth.
Sent from my Nexus 4, while driving in my Evo9.
Click to expand...
Click to collapse
Let me know how it goes.
Today is the fifth day since they have received my phone. I called to get an update, and was told that the technician is still working on it, but has not provided any updates. I was advised that they have a five to seven business day turnaround. I think they may be missing that turnaround time at this point.
Will update when they provide any info. At this point, they are still unsure whether warranty will cover my screen issues (dead spot, phantom touches, knock on is dead). Stock phone, nothing modified.
Sent from my Nexus 4, while driving in my Evo9.
LG tracking shows that unit is being sent back to me.
I'm not quite sure if the phone is going to be in working order yet.
Wish me luck, because I have read a lot of reviews saying that the phones were never actually repaired m
Sent from my Nexus 4, while driving in my Evo9.
Sfkn2 said:
LG tracking shows that unit is being sent back to me.
I'm not quite sure if the phone is going to be in working order yet.
Wish me luck, because I have read a lot of reviews saying that the phones were never actually repaired m
Sent from my Nexus 4, while driving in my Evo9.
Click to expand...
Click to collapse
Let us know whether they fixed it or not.
Finally received my phone today, on a Saturday with FedEx Home Delivery service.
Took the phone out of the box it came out, and immediately noticed additional IMEI stickers on the back of the device. The device came very dirty on the back, with stickers around the case. I thought they had sent me a refurb, especially when the scratches that I had on the main screen were not there.
I matched the IMEI with the one that came with the original box, and it seems to match.
They replaced the proximity sensor and 'updated software'. I still don't have knock code, however.
Customer service has been horrible, especially since they have absolutely no contact with the service people. CS knew absolutely nothing about the repairs.
Edit: Functions of the phone have returned to normal.
I developed the same issues with mine a couple days ago. Always in a case, never dropped. Dead spots near the top, no knock on. Gonna try to get it replaced by ATT first, otherwise will have to do rma through LG.
Basically, that whole bar is a dead spot.
Sent from my LG-D800
btm fdr said:
I developed the same issues with mine a couple days ago. Always in a case, never dropped. Dead spots near the top, no knock on. Gonna try to get it replaced by ATT first, otherwise will have to do rma through LG.
Basically, that whole bar is a dead spot.
Sent from my LG-D800
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Click to collapse
Good luck.
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My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?
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sureshhc said:
My phone has exact same issue. Same location as you have shown. I should be getting another unit from T-Mobile today. Any idea if this a software issue or hardware?
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It is the prox sensor.
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Sfkn2 said:
It is the prox sensor.
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Any idea how to prevent it from happening or what causes it to nit function properly?
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sureshhc said:
Any idea how to prevent it from happening or what causes it to nit function properly?
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There is another thread about this issue, which basically said it's heat that caused the sensor to break.
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Who here is going to get the defender series? Please post your 2 cent on the product below when you receive it.
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The black and grey versions are sold out [emoji33]
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The recent reviews on Amazon the last couple of days have been terrible and the complaints on the issues are consistent with each other (poor button response, floating SP ect...) Looks like otterbox needs to go back to the drawing board on this one.
Anyone here who actually had the defender in hand care to verify the issue or there experience.
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I'll have mine Thursday.
S4pat have you go your defender yet?
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pjcanales said:
S4pat have you go your defender yet?
Click to expand...
Click to collapse
i did. check out the photos in this thread http://forum.xda-developers.com/note-7/accessories/eta-otterbox-defender-case-t3445847/page6
page 4 of xda app
I gave up on Otterbox many years ago. I've used UAG cases on all my phones since the iPhone 5 and can't imagine using anything else. Just got my UAG case for my Note 7 today and love it as much as I've loved it for every other device. I can't recommend it enough.
www.urbanarmorgear.com
I have babied my S7 edge and until yesterday it had no scratches, I have owned it since launch. Today i change cases and notice. 1.5-2" deep scratch in the back glass.
Where can I get an official oem replacement back glass? There are lots online but I have a feeling many are fake.
What about an in-store replacement?
Can that be done without compromising the waterproofness?
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Samsung store charge £90 and it takes around 2 hours FYI
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Update : visited Samsung warrington and they repaired my back glass for £58.50. No idea why they are cheaper than Samsung Manchester!
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