Trusted Voice Note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Is this available on 5.1.1 for the Note 4?
I dont see the option.
Also: when trusted places is on, even when the lock is disabled on my phone, "OK Google" from lock screen still thinks the device is locked, even when it isn't!
Trusted Voice would obviously fix this problem, but if there is a way to fix Trusted Places still not allowing "OK Google" to work even though the device technically is not locked.
Sent from my SM-N910C using Tapatalk

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OK Google from screen off requires PIN. How to turn that off?

I have set up "OK Google" to recognize my voice from screen off.
This works great, however, when I use it, it requires me to enter my PIN/fingerprint to show the results.
Is there any way to turn this off? I find it kind of silly that I have to do that every time.
And as far as security reasons, the phone won't respond to anyone else, so it's not like someone would be able to "OK Google" and unlock my phone, unless they sound exactly like me.
mgorman said:
I have set up "OK Google" to recognize my voice from screen off.
This works great, however, when I use it, it requires me to enter my PIN/fingerprint to show the results.
Is there any way to turn this off? I find it kind of silly that I have to do that every time.
And as far as security reasons, the phone won't respond to anyone else, so it's not like someone would be able to "OK Google" and unlock my phone, unless they sound exactly like me.
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I've been having this issue as well, I've been meaning to start a thread about it. It seems that trusted voice isn't working correctly - this is meant to unlock the device when it responds to your voice. Well that's my understanding anyway.
Ah I see what is missing. You have to enabled "Trusted Voice" in the security settings for smart lock. Once I did this, it now unlocks with OK Google.
mgorman said:
Ah I see what is missing. You have to enabled "Trusted Voice" in the security settings for smart lock. Once I did this, it now unlocks with OK Google.
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I've already got this enabled yet 90% of the time it still brings up the PIN screen.
I too was confused by this. I was like.. well google now from screen off is totally useless if I have to unlock the phone after making my request. lol
All is good now. Thanks for the tip.
Tung_meister said:
I've already got this enabled yet 90% of the time it still brings up the PIN screen.
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Unfortunately, trusted voice matching is still hit and miss. It can depend on the environment when you talk to it, or even on you if you have a cold or something else that effects you. The best option is to try retraining the voice recognition in the ok google settings; I had to do that once when I had a particularly poor match up.
cbowens said:
Unfortunately, trusted voice matching is still hit and miss. It can depend on the environment when you talk to it, or even on you if you have a cold or something else that effects you. The best option is to try retraining the voice recognition in the ok google settings; I had to do that once when I had a particularly poor match up.
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Surely though if the phone responds to my "OK Google" and wakes it up it has recognised it as me though so should work?
Tung_meister said:
Surely though if the phone responds to my "OK Google" and wakes it up it has recognised it as me though so should work?
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While I don't have documentation to support my understanding, the best I've been able to put together is that "trusted voice" and "hotword detection" operate on different levels of accuracy. When you train it to recognize "Ok Google" in order to launch voice commands, it's attempting to better recognize you based on your enunciation and potential accent, where as the trusted voice is actually trying to match further, perhaps with things such as tone and pitch, in order to authenticate that its really you. For example, after training my phone, I can use "Ok google" to launch into voice commands when the phone is unlocked, or to bypass the unlock requirement when the phone is locked and execute a voice command. My wife, if she tries to immitate the way I say the phrase, can get my phone to launch into voice commands when the phone is unlocked, but if she tries while the phone is locked, it will require a PIN entry. It seems to be the same situation as what you're describing.
To me, this is exactly how it should work.
Tung_meister said:
I've already got this enabled yet 90% of the time it still brings up the PIN screen.
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You should retrain your voice model then. Be sure to speak naturally and at a distance that you'd be speaking at the phone normally. I always practice a few times before hand to make sure I don't sound robotic like I am talking to an automated operator. "Speak to a representative..... Speak to a representative.... SPEAK TO A REPRESENTATIVE!"
You can use this app to pass that policy: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff

[Q] Is it possible to use the "OK Google" function when the screen is off or locked?

[Q] Is it possible to use the "OK Google" function when the screen is off or locked?
Does anyone know if you can invoke the "OK Google" hotword/function when the screen is off or locked a la the Moto X?
On the Moto X, you could just say "OK Google" without ever touching the phone or activating the screen, kind of like Google Home. I know you can't do that on the Galaxy S6 (You can do it from the homepage, but not from a locked or off state.)
*EDIT* - Sorry, this was already asked (but not answered) a few posts down. See https://forum.xda-developers.com/galaxy-s8/help/screen-off-battery-power-ok-google-t3582215.
This thread can be deleted.

"Okay Google" and Iris Scanner issues

Hi so I'm coming from a Pixel (had many issues had to return it) and on the Pixel with trusted device voice turned on I can say "Okay Google" and it will unlock my phone and open Google Assistant. I tried it with the S8 and it doesn't seem to be working (trusted device is on). I would have to unlock my phone first and then say "Okay Google" for it to activate Google Assistant. I really liked this feature on the Pixel and use it a lot to unlock my phone. Any suggestions or any one running to this issue?
Another issue I found with the S8 is with the Iris Scanner. If you are using the camera and hit the power button to turn off the screen, if I try turning on my phone by long pressing the home button to activate the Iris Scanner it doesn't work properly. It would just tell me to use biometrics or pattern to unlock. I would have to hit back and hit the top of the screen where it saids "tap here to use Iris Scanner" in order to enable the Iris and use it. I have "iris unlock when screen turns on" enabled in settings. Anyone else have this issue and know of a fix or how I can report this issue to Samsung?
Thanks!
wahsu88 said:
Hi so I'm coming from a Pixel (had many issues had to return it) and on the Pixel with trusted device voice turned on I can say "Okay Google" and it will unlock my phone and open Google Assistant. I tried it with the S8 and it doesn't seem to be working (trusted device is on). I would have to unlock my phone first and then say "Okay Google" for it to activate Google Assistant. I really liked this feature on the Pixel and use it a lot to unlock my phone. Any suggestions or any one running to this issue?
Another issue I found with the S8 is with the Iris Scanner. If you are using the camera and hit the power button to turn off the screen, if I try turning on my phone by long pressing the home button to activate the Iris Scanner it doesn't work properly. It would just tell me to use biometrics or pattern to unlock. I would have to hit back and hit the top of the screen where it saids "tap here to use Iris Scanner" in order to enable the Iris and use it. I have "iris unlock when screen turns on" enabled in settings. Anyone else have this issue and know of a fix or how I can report this issue to Samsung?
Thanks!
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Ok Google doesn't works all the time.
Sent from my SM-G955F using Tapatalk

Can you wake the phone by voice?

Assuming the phone is not locked
Most of the time "ok Google" works from a black screen on mine, as good as it did on the Pixel Xl.
Yep, it works even if the screen is locked with a password, pin or fingerprint. Just make sure trusted voice is turned on, in security settings.

Cannot disable "OK Google" permanently

I have an AT&T H910 patched to latest (I think Nov 2018). I noticed that the phone is listening all the time. If I speak "OK Google", when I unlock the screen, it is the Google Assistance waiting for me. Also, it will respond to someone else yelling "OK Google" from a distance. Often when I am using the phone. So I found out how to disable it, which is via the "Google App, Settings, Voice".
This works for a while. However, after a few days. The "OK Google" is once again turned back on. I went to the settings, it is off. I have to turn it back on and off again to have it disabled again. Does anyone know what is going on?
nookin said:
I have an AT&T H910 patched to latest (I think Nov 2018). I noticed that the phone is listening all the time. If I speak "OK Google", when I unlock the screen, it is the Google Assistance waiting for me. Also, it will respond to someone else yelling "OK Google" from a distance. Often when I am using the phone. So I found out how to disable it, which is via the "Google App, Settings, Voice".
This works for a while. However, after a few days. The "OK Google" is once again turned back on. I went to the settings, it is off. I have to turn it back on and off again to have it disabled again. Does anyone know what is going on?
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just download the LG app disabler and then select ok Google and the Google search, helps for no voice commands, for me anyway but it will also break voice text ect. It's called package disabler for LG apps
Thanks for the tips. But if it breaks voice-to-text (the mic icon on keyboard), it is a non-starter...

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