Galaxy S5 Reboot loop - Galaxy S 5 Q&A, Help & Troubleshooting

Hi all,
My galaxy s5 is stuck in a reboot loop. It started doing this today around 12:18pm and I can't get it to stay on long enough to back up my data. I took it to AT&T and they basically did nothing but tried a different battery and booted into safe mode. Neither of those options worked. I took it to best buy and the tech installed the latest updated and flashed the ROM (I believe). Still didnt work. She believed the issue was with the battery but didnt have any new ones there to test so I went to batteries plus and tested a brand new battery, still is rebooting. I am home now and just wiped the cache in recovery mode, still not working. Is there anyway at all I can get this phone to turn on long enough to backup my data? Any other commands I can try to clear whatever is causing this? I was not using my phone when this happened. It died at 15% which I didnt make too big a deal of because I know the battery has been weakening, but when I charged it up for a bit then turned it on, this problem started. When I turned it on, I had a text message coming through and then it restarted. As I was able to get it on for a bit that same text kept coming in over and over again so I thought maybe something with the messaging app and I disabled that all together but the problem remains. I hope someone can help me out here. Thank you.

SOLVED: Samsung Galaxy S5 Reboot Loop
I figured out a workaround and I take full credit because this creative solution was no where to be found on the internet nor did AT&T, Samsung or Best Buy offer any other alternatives aside from wiping the device. This is what I did:
I booted back into Recovery mode and looked through the logs for any indication of what was happening. My assumption was that it was a driver error and so scrolling through the logs I saw an error that said something like fail psy battery. I immediately think maybe its the drivers for power so I thought I'd see how it would respond if I put it in Ultra Power save mode. Thankfully the phone stayed on just long enough for me to put it ultra power save which did work. The phone stopped the reboot cycle it was stuck in but I still was not able to back anything up since the Ultra power save disabled the USB drivers and port. I let it charge up overnight in ultra power save and said I would try regular power save mode in the morning to see if that would also work but this time allow me mass storage access. Well, that worked! I put it in power save and I am backing everything up now as I type. I've got all my pics and now just letting samsung switch do its thing to perform full backup. YAY! I WIN! Hopefully this helps someone else that may have this problem and have tried everything else that is recommended for solving this issue.
-Natasha
Chicago, South side born and raised

Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?

I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Aimara said:
Don't really get it, what cause the boot loop in the first place? And you are flashing back to which rom?
Click to expand...
Click to collapse

samsungGs5 said:
I don't know what caused. I wasn't using the phone when it started. I hadn't downloaded any new apps and I wasn't messing around with the OS or system files. The phone battery died at 15%. I plugged in the charger and disconnected when it was at about 28%. I powered the phone on and there were a number of text messages coming through from my friend I was going to lunch with. I opened that message and noticed the text was duplicating itself then it rebooted. Each time I powered it up and got in for a bit that same text was coming through or trying to over and over again. So, I don't know what caused it but I have all of my data backed up and I am going to wipe it now.
Also, the Best Buy tech flashed the ROM so I am not sure which version or anything like that.
Click to expand...
Click to collapse
which os phone on ? lop or MM ?

Related

Galaxy S5 AT&T SM-G900A will not power on AT ALL

Hey guys,
Some how my phone got a virus and I believe the virus has completely wiped the stock rom. Last night, I took it to the AT&T store, they were able to boot into download mode. It gave a warning saying a custom rom could break installed apps or something.
They gave it back to me, and I figured I could just reflash the rom since it was somewhat bootable, so I turned the phone off until I got home.
Once I got home, I tried booting into download and the phone isn't responding at all. I've tried all of the button combinations, tried a different battery, tried charging over night. Nothing has worked. After a while last night, I was able to get a vibrate and the screen would flash a 1px line across the screen and turn back off. This morning however, I am not getting anything.
Not sure if there is anything I could do at this point. Hoping someone has a way to force download through the computer or something. Never had any problems with viruses, always been cautious. Its really frustrating. I know viruses can be really nasty, but can it seriously delete everything including kernal or Samsung's bios?
Thanks for the help, don't think I have any options but hoping someone is a wizard and can help.

Note 4 Randomly Turned Off Won't Turn On Anymore

Hi everyone, after trying everything I could to fix this phone I don't know what to do anymore so I'm here asking for other options.
So the story is, I was just using my phone as I usually would that day and it just randomly turned off and won't turn back on anymore.
(it randomly turned off before a couple of times but it would always turn back on)
- It won't go into recovery mode or any other of the 'modes' (I tried all the different combinations of pressing the keys).
- It's not a battery issue as I've tried my battery on my brother's phone (he has a Note 4 too) and it worked fine and I tried his battery on mine and it wouldn't work.
- I tried the 'drain' method (removing the battery and holding the power button for a minute or more).
- I tried using multiple cables to charge my phone nothing worked.
I didn't drop my phone, wet it, root it or anything and it was working fine the day it happened until it just powered off by itself. When I plug it in my laptop it would make
a sound indicating I've plugged something in but nothing happens. It was version 5.1.1 model SM-N910F.
TLDR; Is there a way to somehow recover the files in the internal phone memory?
This is happening to me as well, also started in February. I'm suspecting a hardware issue. Tried it ALL but rooting. In the past 30 minutes my phone has booted and rebooted itself till it died. If someone can confirm it is a hardware issue. Maybe it's time to unite and get it fixed for free. ~Tamarnouche
Recovering data from a brain dead phone may not be possible, as it probably need some internal component replacement which may erase the data(Mostly). Have u tried connecting it to pc? Better give it to service immediately. Good Luck.
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
HXOY said:
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
Click to expand...
Click to collapse
I have the same problem with my Note 3. Only if I keep the battery out for a long (over 24 hours) time I can see the boot logo. So if you find a solution to this kindly don't forget to tag me, will really appreciate it.
I was wondering..
I came across this Forum group since I was looking for boot problems with my SM-N910T3
I hope flashing pit will resolve this..
I recently started to have some low level issue and was hoping it was partition/boot related and not hardware.
Randomly phone boot directly into Download mode with error;
ddi: mmc_read failed
Often I have to pull battery and hold down /power / home for 10 sec to boot up again.
Thanks

Help! Bootlooping out of the blue for NO reason

So... For no explainable reason my phone has gone into a bootloop, simply from me attempting to restart the phone.
Details of anything I can think of that might be related are below. I need a genius to help me A) figure out WHY this happend, B) help me figure out if there is a way to (non-destructively) get out of this bootloop (i.e. NOT having to do a factory reset), and / or C) tell me if there is a way that I can perform a full system backup using ADB, Fastboot or Odin with a phone that can't get past recovery or bootloader without going into an endless bootloop. I'm not a lazy guy and normally take the time to research problems and figure them out on my own, however at present this is my only activated phone, it's almost 11pm, I have to be up and out the door at 6am tomorrow, I will be judging competitions all day and will not have any opportunity to do anything about this until late tomorrow... In the meantime, I need a functioning PH1!!
My PH1 is the Sprint variant and I have not rooted it nor have I unlocked the bootloader. The only thing I have "done" to the phone is to sideload the latest OTA, NMJ32F (the day it came out, over a week ago, and it's functioned perfectly since that update). My phone has been in use throughout the day today with no difficulties. I went into a building with very spotty service for several hours this evening. On the way home, I noticed that I was stuck in 3G service, despite being in an area I know has good 4G/LTE coverage. I also noticed an unidentified icon on the status bar, a rectangle, which was located (I believe) to the right of the battery icon. It looked like a rectangle, perhaps representing a screen, or a phone? IDK. The other item of note is that I did sign into the guest account on my phone so that my daughter could use the stopwatch for timing competetion events without tampering with anything. She didn't drop it or get it wet or anything along those lines... she used it to time events, returned it to me in perfect shape. I logged out of the guest account, back into my account, rebooted to try to get the phone back into 4G service, and boom, I'm stuck in a frigging bootloop for no apparent reason.... And I'm about to lose my mind over this.
I CAN get into download mode and into recovery mode by holding the appropriate button combinations when it loops, but from there whether I power off and power on again or whether I select reboot from recovery menu, it continues to loop...
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
So I am running O beta rooted and last night this happened to me. I ended up going into fastboot and starting OS through there and I had no issue with the reboot bootloop. However, last night I went to bed with a phone @ 75-80% and woke up 6 hours later with a dead phone. Charged and rebooted this morn and everything seemed normal today. It was super wierd
Had to return mine for this very reason. Less than a week in service and went into boot loop. The reboot happened after it lost all battery power (corrupt filesystem?). Several factory resets did nothing to fix it. Removed the SIM. The phone was also fully charged. Did not try ADB as it was brand new and a return was the safest easiest option.
ccopelan said:
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
Click to expand...
Click to collapse
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
chray1 said:
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
Click to expand...
Click to collapse
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
fhlutiis said:
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
Click to expand...
Click to collapse
interesting.
If it's your second phone, have you looked at what applications you install?
The probability of getting two bad phones is pretty slim unless there is a major manufacturing flaw.
Not saying it can't happen, but it would be unusual.
Could it be due to Encrypted Data partition?
It once happened to me on a Huawei Mate 2 which I encrypted data and battery dead, then bootloop.
If that's due to corrupt encrypted partition, there seems only other recovery mode can help you get some files back.

Nexus 4 went nuts

Hi,
My Nexus 4 has been acting up for some time. I had the infamous "optimizing apps" issue almost one year ago. Since then I used an app ("optimizer app fix" or something) to get around it. It's rooted, but I can't remember the details/versions.
More recently, the phone started to lose the network connection. I tried to change the setting from automatic to my home network, it did seem to help a bit, but didn't really fix the issue.
Yesterday I was using the flashlight, and just before I turned it off, the phone rebooted itself. From then on it became very unstable. If I leave it alone in flight mode, it will stay on. If I start doing anything, at some point it will shut down. If I keep it plugged to the charger, it stays on, though. So it looked like the battery is gone. I'm just not 100% sure because if I boot it into recovery mode it stays there apparently with no issues, for a long time. It could be that the current draw is not so big in that mode, though.
I have just finished backing up whatever I could, and wiped the data/dalvik/cache partitions from the TWRP recovery menu. Still not good. Did a Format Data from there too. No luck.
Given the cost and hassle and wait and the number of fake batteries in the market, I don't want to buy a new battery to revive this phone (knowing that it's likely to fail again sooner than I can expect). Is there anything else you'd suggest that I try before I go shop for a new phone? :crying:
Thanks,
VMat
vmat005 said:
Hi,
My Nexus 4 has been acting up for some time. I had the infamous "optimizing apps" issue almost one year ago. Since then I used an app ("optimizer app fix" or something) to get around it. It's rooted, but I can't remember the details/versions.
More recently, the phone started to lose the network connection. I tried to change the setting from automatic to my home network, it did seem to help a bit, but didn't really fix the issue.
Yesterday I was using the flashlight, and just before I turned it off, the phone rebooted itself. From then on it became very unstable. If I leave it alone in flight mode, it will stay on. If I start doing anything, at some point it will shut down. If I keep it plugged to the charger, it stays on, though. So it looked like the battery is gone. I'm just not 100% sure because if I boot it into recovery mode it stays there apparently with no issues, for a long time. It could be that the current draw is not so big in that mode, though.
I have just finished backing up whatever I could, and wiped the data/dalvik/cache partitions from the TWRP recovery menu. Still not good. Did a Format Data from there too. No luck.
Given the cost and hassle and wait and the number of fake batteries in the market, I don't want to buy a new battery to revive this phone (knowing that it's likely to fail again sooner than I can expect). Is there anything else you'd suggest that I try before I go shop for a new phone? :crying:
Thanks,
VMat
Click to expand...
Click to collapse
No. You need to replace the battery.
Sent from my Nexus 6 using Tapatalk
trent999 said:
No. You need to replace the battery.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That's what I thought. What a bummer.
Thanks for the reply. Happy new year, everyone!
VMat

Random boot loops on new Redmi Note 7 (Stock 10.3.5 MiUI non root)

Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question ?.
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
Got the same problem, fixed it the same way
tiguy99 said:
Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question .
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
Click to expand...
Click to collapse
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Dorian Rec said:
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Click to expand...
Click to collapse
Adding all permissions in contacts& dialer is the solution - you saved my day!
man ... it saved my life thanks a lot. it 100% worked.
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
Dorian Rec said:
Hello,
today I got the same issue as you stated above.
I tried to remove the SIM card (while the phone is on) and the phone brought me to the startscreen instantly. Inserting the SIM card caused the bootloop again ..
I googled this issue and found this thread,
went into the Recovery mode (Power + Volume Up) and did the Data Wipe.
Consequently, I could start the phone with my SIM card without problems ..
Later I found out, that removing the "Telephone"-permission from the "Contacts and dialer" app caused the bootloop.
(On my Stock 10.3.4 MiUI non root)
Greeting,
Dorian Rec
Click to expand...
Click to collapse
tiguy99 said:
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
Click to expand...
Click to collapse
10.3.6 PFGEUXM here - no glitch so far
Hi mine went on a bootloop but I have removed my sim and SD card and it continues to be on bootloop. Since I have a lot of data I can't do wipe data. Can you guys help me
Hello,
I am having the same issue of boot looping on my Redmi note 7 PRO. I also want to enter boot menu so atleast I can do anything, but doing force shut down (Volume down+power) I came across "FASTBOOT" mode. To get out of that I pressed and hold the power button for a while and it went again in a boop loop. Can you guys please help, I am still not able to turn it on.
Greeting,
Akash Parmar.
Akashparmar1999 said:
Hello,
I am having the same issue of boot looping on my Redmi note 7 PRO. I also want to enter boot menu so atleast I can do anything, but doing force shut down (Volume down+power) I came across "FASTBOOT" mode. To get out of that I pressed and hold the power button for a while and it went again in a boop loop. Can you guys please help, I am still not able to turn it on.
Greeting,
Akash Parmar.
Click to expand...
Click to collapse
most probably removing the "Telephone"-permission from the "Contacts and dialer" app is causing the bootloop - remove SIM and data card, start phone, fix the settings issue the get back the SIM
bootloop on my global version of redmi note 7
BThis last monday after all day work. I sat down and watch on youtube and after a few minutes my phone suddenly went black and when i turn it on it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone. Pls help me resolve this matter. Thanks
[email protected] said:
BThis last monday after all day work. I sat down and watch on youtube and after a few minutes my phone suddenly went black and when i turn it on it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone. Pls help me resolve this matter. Thanks
Click to expand...
Click to collapse
did you take off the card memory and sim?
Hi,
I am also facing the same problem since yesterday ecening, when I turn restarted my phone it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone.
Also, I am unable to enter the fastboot or fatory reset menu as the fastboot menu ony flashes for a second and it again goes into the infinite loop.
Pls help me resolve this matter, any poiner would be appreciated. Thanks
hbhasin said:
Hi,
I am also facing the same problem since yesterday ecening, when I turn restarted my phone it gets stuck on the logo redmi by Xiaomi then turns off.up until now i cant Open my phone.
Also, I am unable to enter the fastboot or fatory reset menu as the fastboot menu ony flashes for a second and it again goes into the infinite loop.
Pls help me resolve this matter, any poiner would be appreciated. Thanks
Click to expand...
Click to collapse
How you solved this issue?
It's MIUI 11.0.1 still the same problem
Ok I updated my phone to MIUI 11.0.1 it still has the same problem but thanks to everyone in this thread I
finally fixed this problem that kinda scared the crap out of me.
Thanks Everyone
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
Srushti97 said:
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
Click to expand...
Click to collapse
Try turning off the call logs premission in the contacts app
Srushti97 said:
I did not know this was a thing until last night. I'm on MIUI 11.0.9
My phone restarted out of nowhere and then my flash light came on by itself, gps was turning on by itself and the reboot/switch off screen kept coming and going, little while later it went into the loop. wouldn't even get to the android screen, i couldn't go into recovery mode either it was so bad. I let it die last night and after seeing this thread i plugged it in, and took out the sim (no memory card). So it seemed to work, though the torch and reboot/switch off screen did show up but nothing like yesterday where it kept interrupting me while i was trying to backup my data. Luckily i do a manual back up regularly.
I changed the "Telephone" permission and it went into the bootloop immediately. It turned on, and i started to backup the last of my data and it went into bootloop again. It's been 10 minutes now.
I noticed it seemed to go into bootloop every time i turned off gps,cell data, or was clearing files from my phone. Honestly i thought i was being hacked. Any suggestions on what I can do?
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It looks like a hardware problem, if your phone gets into bootloop even there is no sim card - try to change to the other position for the sim card
same issue
gosh scared the xxxx out of me too! I was uninstalling updates uninstall to my redmi note 7 cause too little space and it went into reboot loop. removed sim and giving permission works. I wonder how to do it if removing sim didn't help me boot! how would j have been able to add back permission. what's worrying was I didn't remove any permissions , I only did uninstall updates to all xiaomi apps
---------- Post added at 01:58 AM ---------- Previous post was at 01:52 AM ----------
tiguy99 said:
Saturday night, I plug my 1 week old phone on the charger at 9%. I power off the phone and see the battery charging animation. I turned it back on as usual but this time my phone did something I've never seen before.
It started bootlooping!
I was like what the hell.
It loaded up to the lock screen and then rebooted. This happened over and over again for about an hour.
After googling, I found a thread about a Redni Note 5 pro having the same issue.
The solution was to hold power and Volume down until the phone rebooted to recovery.
After doing that, I was presented with the option to reboot to system, wipe phone (which I definitely didn't want) and connect to My Assistant.
I chose the first option and sure enough....my phone was stuck in a boot loop once again.
This is my first Xiaomi phone. It's not rooted at all and has locked bootloader on the stock 10.3.5 ROM. Fresh out the box...just a few apps, some photos and texts.
I've seen stuff like this before happen with rooted phones but never on a brand new non rooted phone.
Fortunately (and with lots of prayer), I was able to let the phone battery drain out completely since it wouldn't power off.
Sunday morning, I plugged it back on the charger and to my surprise, I saw the battery animation only this time!
After charging fully, I turned it on and saw it bootlooping again. After 5 mins, I decided to remove both my SIM tray with both SIM and micro SD.
THIS time, the phone stopped bootlooping entirely! Again....what the hell was my question .
Normally, my nerves are steel but yesterday, they were more like spaghetti lol
Against my own judgement, I wanted to test if it was my own SIM card causing the issue or if my micro SD card caused the issue.
I placed the SIM try back in with each card 1 by 1 however, the phone immediately started bootlooping on it's own right from system!
I've never seen this before with any other phone or brand I've used in the past.
This activity occurred again and again regardless which card was inserted. With no cards, the phone worked normally.
I decided, you know what, at this point, I'm going to back up my data during and factory reset since now I have access.
Thank God that worked!
After many hours of backing up data, factory resetting my phone and then restoring everything on Mother's Day ( which meant working around free time and planned activities with my Wife), I am happy to say my phone is back working normally with the same SIM card and Micro SD as if nothing happened.
Fluke or not, definitely going to be watching this phone carefully to see if the problem is gone for good.
I will say this, when I first took the phone out the box last week, I turned it on and watched it update to MiUI 10.3.5. Normally I factory reset my phones after updates to be safe but since the phone was still new, I did not factory reset this time. That could be the reason it did this...I'm still not sure.
Sometimes I power my phones off, connect the charger and turn them on. For years I've never had an issue or doing it this way. For a few days I didn't have an issue with my Redmi Note 7 either. After this experience, I will stop doing that entirely.
My question is, have any of you encountered random random boot loops with any of your Xiaomi products? How did it occur and how did you fix it?
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I cannot thank you enough!!
charles2020 said:
gosh scared the xxxx out of me too! I was uninstalling updates uninstall to my redmi note 7 cause too little space and it went into reboot loop. removed sim and giving permission works. I wonder how to do it if removing sim didn't help me boot! how would j have been able to add back permission. what's worrying was I didn't remove any permissions , I only did uninstall updates to all xiaomi apps
---------- Post added at 01:58 AM ---------- Previous post was at 01:52 AM ----------
I cannot thank you enough!!
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Click to collapse
Anytime!
Glad I can help
tiguy99 said:
That is awesome!
Glad I could help out.
Talk about scary situation....caused by a simple glitch in Miui 10.3.5.
Wonder if the fixed it with the updates...
To scared to update right now since everything has been running smoothly since on my 10.3.5 phone.
Can anyone else share of this problem still occurs on newer versions?
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Click to collapse
Seems like this problem exists on MIUI 12.5 too. I haven't tested the fix yet.

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