Camera Failed Error (and possibly help with stock recovery) - Samsung Galaxy S7 Edge Questions and Answers

I bought my Galaxy S7 Edge about a month ago and I've been loving it, however today I went to use a camera app from the play store (that I've been using fine for almost as long as I've had the phone) and it failed to open.
No error message.
I thought that was weird so I opened Snapchat.
Camera wouldn't load.
I then opened the default camera app and I got a simple "Camera failed" error.
I did some reading and couldn't find much, but read some suggestions to clear system settings or remove the SD card and reboot. Another suggestion was to wipe the system and dalvik caches from recovery. I would do this if I were capable, but I currently have TWRP recovery, which normally wouldn't be a problem, but TWRP currently can't get permission to write anything unless I wipe my phone, which I'm far from ready to do.
I've deleted the camera app from the play store. No dice.
I've cleared all system settings. No dice.
I've removed my SD card and rebooted. No dice.
So I essentially have two questions here:
Most pressing, how could I go about getting my camera to work?
If only through recovery, how do I return to stock recovery so that I'm actually capable of doing anything in it?
EDIT- I just discovered that I'm unable to turn on the flash, as it's being "used by Camera". I feel like that could be important.

Not saying your problem is the same as mine, but My camera just quit working, hardware issue but my selfi cam worked.... I tried all the online tutorials even went as far as restoring to stock, nothing brought it back.
Anyways it happened about three weeks after I purchased it . I bought it from Costco so it was able to exchange it
Sent from my SM-G935V using Tapatalk

nathan951 said:
Not saying your problem is the same as mine, but My camera just quit working, hardware issue but my selfi cam worked.... I tried all the online tutorials even went as far as restoring to stock, nothing brought it back.
Anyways it happened about three weeks after I purchased it . I bought it from Costco so it was able to exchange it
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
I have no way to know if it's back cam only, as the camera app is nonfunctional (cant switch cameras) despite being able to open (Can't switch in Snapchat either). I have yet to try flashing to 100% stock or factory resetting, and am hesitant because I have a lot of data on the phone to backup. I also got it from a Canadian carrier and considering the custom recovery currently on, I'm also hesitant to send it in right away.

Exact same problem here about to backup and reset will reply with results. Have you tried running the camera app from safe-mode?

zac_may_attack said:
Exact same problem here about to backup and reset will reply with results. Have you tried running the camera app from safe-mode?
Click to expand...
Click to collapse
I just tried safe mode and the camera still didn't work...
How did the backup and reset go?

G-Man8776 said:
I just tried safe mode and the camera still didn't work...
How did the backup and reset go?
Click to expand...
Click to collapse
It did not work... I did a backup, wiped cache, and wiped data/factory reset the device. I am thinking it maybe time to call in an RMA.

zac_may_attack said:
It did not work... I did a backup, wiped cache, and wiped data/factory reset the device. I am thinking it maybe time to call in an RMA.
Click to expand...
Click to collapse
I'm sorry to hear that
In a couple hours I'll back up my data and do the same. Will let you know if it resolves my issue or not.

zac_may_attack said:
It did not work... I did a backup, wiped cache, and wiped data/factory reset the device. I am thinking it maybe time to call in an RMA.
Click to expand...
Click to collapse
Update here. The factory reset didn't fix mine either at least I got TWRP working now. Not that that matters if I end up having to send it in.

Related

Wierd Behavior After Flashing...

I have 2 Incredibles, mine, and my daughter's. I had hers initially, then gave her that one when mine showed up. On mine, I immediately flashed it to the first leak and 2.05 Radio OTA per instructions here, and it worked great.
On hers, I forgot to do a erase all before flashing it, so it still had all of my old data and apps on it. After flashing, I expected to see the screens revert back to their default state, but they didn't. My custom icon placements were still in place on the home screens. The icons for 3rd party downloaded apps were generic android icons. Opening any 3rd party app would cause a force quit. I did an erase everything, didn't fix it. If I went to the market, apps would show as not being loaded, so I loaded them, same results. I then uninstalled and reinstalled, and the apps all worked again.
So, last night, I reverted both phones. Mine went smooth as butter. Hers did the exact same thing as before. So, I went through all the actions, and got it all working again, no problem. Lastly, she went to change the desktop pattern to a picture, and rebooted the phone (not sure why), but it hung on the first "HTC Incredible" boot screen. Pulled the battery and put it back in, no change. Pulled it, let it sit for about a minute, put it on A/C and put the battery back in, and it came back up as expected. When it booted though, it has gone nuts again. All changes since the flashback were lost, icons were generic, I had to uninstall and reinstall everything.
The thing to note here is that once I get it all set up, it works fine, no problems. All I can figure is the fact that I didn't clear everything before the first flash has caused something in memory to become corrupt, and and isn't getting purged when I do an erase all.
So, does anyone have any suggestions?
Thanks,
Doc
did you do a hard reset?
Sent from my Incredible using XDA App
sounds like you need to clear the davlick cache too. just selecting full wipe isn't always enough.
jdkoreclipse said:
did you do a hard reset?
Sent from my Incredible using XDA App
Click to expand...
Click to collapse
Ok, what's a "hard reset" as opposed to clearing everything via the Settings -> Privacy -> factory data reset?
seanhassars said:
sounds like you need to clear the davlick cache too. just selecting full wipe isn't always enough.
Click to expand...
Click to collapse
And how does one go about clearing the davlick cache?
Thanks!
Doc
I did the same thing when I flashed mine. I just went back into clockwork and did a format on every choice including the cache and did a reinstall and everything was stock.
Thanks, I'll give it a try!
I'd still like to hear from seanhassars and jdkoreclipse on how to perform the options they suggested.
Thanks,
Doc
Hard reset is the clear storage option in the bootloader.
And you clear dalvik cache in the advanced menu in recovery.
Sent from my ADR6300 using XDA App
I'll be redoing the phone tonight so will take all of this into account.
Thanks a lot to all!
Doc

[Q] Verizon Tab won't perform factory reset

I have a Verizon Galaxy Tab SCH-I800 and I woke up today and it was missing some programs that I had installed the night before. Launcher pro keeps crashing so I had to put the Samsung Launcher back on. Now random programs all keep crashing and locking up the device. I performed a factory reset through settings -> privacy -> perform factory reset.
It restarts and goes to the samsung bootloader and I performed wipedata/factory reset.. It says it does it but when it restarts its in the same condition as before.
I've booted directly to the bootloader and tried it too (volume up and power key). I've also tried to wipe cache with no luck..
Any ideas? Can I root it and put a custom rom on it? I saw that there really aren't any roms for the Verizon tabs.. Any reason why?
Thanks for any help..
I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??
kgelso said:
I just did a restore with all the stock verizon firmware using heimdall and it flashed and everything went through properly..
I booted into recovery and wiped data/cache and restarted...
SAME THING! It will NOT wipe out my existing data.. It restarts with all of my old programs installed and NOTHING will work.. The OS is hosed. How can I wipe this thing back to factory??
Click to expand...
Click to collapse
Any luck with this? I'm having the same issue and don't have ODIN setup for it.
Same Issue
Same Issue
I changed my passwords on Facebook, Twitter and Gmail. After about 30 minutes the tablet finally stopped bringing up my information.
Need help!
Same to me...
I've tried to uninstall some apps several time, GTab automatically rebooted and these apps are still there...
Could anyone solve this issue?
Bump...
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!
scruffy828 said:
Bump...
I'm in the same boat..half my apps crash when you try to open them. I've wiped the data partition 3 times, and the cache as well..not avail. Apps are still on the device after a master reset!
Click to expand...
Click to collapse
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.
student.driver said:
I had that problem, and I wound up sending it back to Samsung. It appeared to be a bad part on the board, so they replaced it and it's on its way back now. Not the answer you want, I'm sure, but call it in and get your RMA number.
Click to expand...
Click to collapse
On your new Tab can you perform a hard reset and have it actually work?
my sprint Tab seems to be in the same boat

[Q] ACS force closing Logs Provider on boot

I'm running the latest version of ACS, and I keep getting a force close loop for "com.sec.android.provider.logsprovider", when I boot. Meaning I tap force close, and it comes right back, giving me no access to my phone. This is after two crashes (using the phone then it turns off). Does anyone have a suggestion? My father's Evo did this too, and he had to scream at Sprint before they'd swap the phone, but it's working fine now. I have the insurance thing on my plan, should I try that? If so, would I have to use Odin first?
Did you try to restore a backup with titanium backup??? I would boot to clockwork recovery and try to fix permissions by going to advanced in the menu.
Already done. I wiped user settings or whatever too. I'm now trying to reflash ACS and it says can't open /sdcard/foo/bar/syndicatefro110-standard-signed.zip (bad) could it be my sdcard? Does Sprint cover those under my hardware thing? I'm using ext4 afaik.
Im not sure if the cover the sd card I want to say no unless it is under a month old. However I wouldnt bring the phone in like that I would odin to a stock unrooted rom. Try to recopy the acs rom to the root of your sd card and then wipe data/factory reset 3 times in clockwork and then try to reinstall the rom.
I've been having issues on all my roms, so I'm thinking it could be my sd card. I'll bring it in as a last resort. Don't want to Odin if I can avoid it. Thanks for the help.
the logs provider has to do with mms and call logs and the sd card shouldn't affect it since it is a system app data/data/com.sec.android.provider.logsprovider. Did you try to clear the dalvik in advanced within clockwork???
That's crazy, I'm having the same exact problem. I was running the latest ACS fine for weeks and then I just rebooted it and BAM, 'Force closes' like crazy!
I reformatted, cleared all cache and factory reset to no avail. I still kept getting the same things pop up. I finally installed it through the zip file the 3rd time and somehow iit's working fine. I lost all my apps and evidently they didn't back up to my google account.
I'm too scared to reboot myphone now since that's what seems to trigger the problem.
Anybody know the source of the problem?
Curious if your getting any oneDram errors in dmesg? Seems like you guys are starting to have those odd errors were seeing in the Bonsai 4.1.0 beta.
Sent from Bonsai 7.0.3
I don't think i saw a oneDram error message, I remember seeing force closes for most of the services or processes that usually run in the background like phone and DRM service.
The persistent force close message that kept popping up was the logs.provider one.
This problem is currently happening to me now
I'm to lazy to fix it now though by the end of the week I'll do something
This happened to me while I had very bad/varying signal
(0-2 bars on a six bar scale)
And low battery
(40%ish)
I clicked on my email app and while it was loading I locked my phone and walked toward a window for better signal
When I looked back at my phone it rebooted by it self and everything is force closing like email and messaging.
Sent from my SPH-D700 using XDA Premium App
Yeah that's very similar to how out started with me too. Actually it might be exactly how it started.
Please let us know what you find out, because I've actually had this problem once before with an ACS rom.
I had my phone do this the other day with the logs provider. Reinstalled the rom (ACS Latest) and the issue went away...
Brother has been having the same issue for weeks on his epic too. He was running Bonsai 4.0.1 getting the same force closes, only his started first when he tried to open his mms app... He installed the latest ACS to see if it was Bonsai, about an hour later got the force closes again until he had an endless loop again.
We checked our memory blocks just for giggles and noticed he has 3 bad blocks while i have 11... cant be the issue...
He would get those force closes on EB13 and DK28 too.
We always do the 3x 3x 3x dance in clockwork before installing a rom too...
Dont know if this info helps or not. He thought about going stock and hitting up a Sprint store today and taking out an insurance claim....
Sorry I missed this thread.
Here's what I want you guys to do.
Back up your sdcard to your pc. ( just the files you wanna save.
Format your sd card with your phone
put the rom zip on your sdcard
Back up everything with your favorite back up program. titanium or mybackup root.
Reboot into cwm make sure it's 3.0.0.6
Wipe data, cache, dalvik 3x's ( don't cheat )
Flash your rom.
Boot your phone.
Restore your back up from your backup program. ( apps only no data )
Reboot into cwm again.
This time only wipe cache and dalvik 3x's ( no cheating )
Reboot and you should be good to go
Sent from my SPH-D700 using Tapatalk
^ This is a guaranteed solution to any unexpected FC problems.
k0nane said:
^ This is a guaranteed solution to any unexpected FC problems.
Click to expand...
Click to collapse
I wish it was, but it isn't a guaranteed solution. It might work 99% of the time.
Sent from Bonsai 7.0.3
Top Nurse said:
I wish it was, but it isn't a guaranteed solution. It might work 99% of the time.
Sent from Bonsai 7.0.3
Click to expand...
Click to collapse
I said for FCs, not bricks.
I'm having the exact same problem with the same ROM. The other day it froze after I took a picture and wouldn't respond. Had to do a battery pull after which I was stuck in an endless boot loop.
Tried just reflashing the ROM from SD and no dice, then cleared all caches 3 times and reflashed and I had a working phone again.
Then about 10 minutes ago I was using the phone and it shut down out of nowhere, after that booted back up with a tone of force closes and now the log provider force close won't go away. I'm just going to switch ROMs cause this is ridiculous.
No need to do that. The solution for freezing is excrutiatingly simple - and if it only freezes when you're in the camera, you need only format your SD card.
Do that, wipe data, and reflash, and everything will work 100% perfectly.
i had this issue more than once. and any kind of restoration of a backup made after the fc started resulted in continued fc's. i had to start fresh no backup and restore.
darksideauto said:
i had this issue more than once. and any kind of restoration of a backup made after the fc started resulted in continued fc's. i had to start fresh no backup and restore.
Click to expand...
Click to collapse
As expected - Nandroid bad data, and your bad data will remain. Use MyBackup Root for that.
Just take a Nandroid backup and restore it when you're running properly - or use the zip in the development section to turn journaling on. No problem.

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those
wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.
Clear your cache from recovery rather than Application Manager.
radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W
wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W
my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!
I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.
Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.
mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?
process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.
how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

android is still buggy AF

OK so decided to try an s8 recently coming from an i phone that has given me not a single prob. So i get an s8, update it to latest soft. Spent days customizing it. Working fine so transfer everything to s8. A few days later working fine, now all of a sudden go into email, click on email app exits itselfs. Try cleaning cache, reinstalling app, nothing. Tried a different app from playstore, same thing, opens but click on app it just closes. All other apps work fine, now skype all of a sudden open it and that exits. Does anyone know what i can try ? tried everything apart from rom reset. Android is still as buggy AF, just hardware looks nice.
Never had this issue, did you factory reset it before using it?
tigsandmitch said:
Never had this issue, did you factory reset it before using it?
Click to expand...
Click to collapse
yea factory reset it i coudnt bother with it so reset it now email works again, i had the same problem like this on a xperia years ago. Androis still the same with the bugs.
wexy2222 said:
yea factory reset it i coudnt bother with it so reset it now email works again, i had the same problem like this on a xperia years ago. Androis still the same with the bugs.
Click to expand...
Click to collapse
its the android gods smiting you for having used an iphail
99% of the time when people are using used phones, the previous owner didnt reflash the firmware via download mode with Odin and its also not rooted therefore the folder named "android" on the internal storage isnt wiped. That folder hold on to app data no matter how you wipe it with stock recovery or TWRP unless you go into the file manager in TWRP and manually delete it that way. ANYWHOOOOOO, if you download the firmware from www.sammobile.com/firmwares and flash it in Odin with the CSC not HOME_CSC itll wipe it all and be bone stock and likely resolve your problem indefinitely

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