[Q]How do I clear Samsung Cloud data - Samsung Galaxy S7 Edge Questions and Answers

So my S7 Edge told me I was running out of room for Cloud backup.
I went into settings and noticed by accident my gallery was being backed up which takes most of my 15GB
I turned that off but I was wondering how I would go about erasing the gallery content on the cloud to free up room
I logged into http://link.samsung.com/ but dont see my content listed
Any ideas how to proceed at this point? I would figure this should be something simple I dont want to erase my content on my phone if I dont have to
Thanks

I have the same question

+1

didnt think this would be so hard to do lol

I find it crazy this is so hard to find out how to do

Same question here, didn't find any way so far

Not sure if this would even be an option [because I'm on T-Mo and haven't seen the update bringing Samsung Cloud or the August/September security patch, thanks Legere for the expedited updates. Damn accelerated 4glte update better be as fast as they're hyping it up to be] but have you tried either going to settings>app manager>Samsung cloud and clearing data or opening your stock file browser [my files] and seeing if Samsung Cloud is accessible from there [Google Drive us and I just used that route to clean out my old Drive files an hour ago]?
Sent from my SM-G935T using Tapatalk

sociopathic1 said:
Not sure if this would even be an option [because I'm on T-Mo and haven't seen the update bringing Samsung Cloud or the August/September security patch, thanks Legere for the expedited updates. Damn accelerated 4glte update better be as fast as they're hyping it up to be] but have you tried either going to settings>app manager>Samsung cloud and clearing data or opening your stock file browser [my files] and seeing if Samsung Cloud is accessible from there [Google Drive us and I just used that route to clean out my old Drive files an hour ago]?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
The saved cloud data isnt on the phone. I turned on the Calgary backup and about 10GB worth of pictures and videos where backed up on the cloud. This is what I want to erase since im almost at my max.
The fact Samsung gives no way to manage your cloud data is ridiculous at this point

Sociopathic1 sent me the following by message and it works perfectly. Click the options mentioned bellow and it will show you what is backed up and give you the option to remove that data
Thanks a million for the info

fidorulz said:
Sociopathic1 sent me the following by message and it works perfectly. Click the options mentioned bellow and it will show you what is backed up and give you the option to remove that data
Thanks a million for the info
Click to expand...
Click to collapse
Thanks a lot dear. I will try it

Related

[Q] Anyone using the free 50GB box account for backup?

I would like to have my phone automatically upload any photos I've taken to BOX (since there's so much room) so i don't have to think about it.
Is this possible? If my phone was stolen (heading to NYC next weekend) I can remotely wipe it but it would be nice if my photos (the only thing of value on the phone) were always backed up/uploaded to cloud without me having to intervene and select each one manually.
Is there a how-to or what are other people doing about this?
nyvram1 said:
I would like to have my phone automatically upload any photos I've taken to BOX (since there's so much room) so i don't have to think about it.
Is this possible? If my phone was stolen (heading to NYC next weekend) I can remotely wipe it but it would be nice if my photos (the only thing of value on the phone) were always backed up/uploaded to cloud without me having to intervene and select each one manually.
Is there a how-to or what are other people doing about this?
Click to expand...
Click to collapse
Google + does this. without thought. Log into Google plus on the device.
tweaked said:
Google + does this. without thought. Log into Google plus on the device.
Click to expand...
Click to collapse
is there a limit on google+? 5GB?
Dropbox does this as well. Free account is 2GB. Use my link in my sig for another 500mb free.
Stryder5 said:
Dropbox does this as well. Free account is 2GB. Use my link in my sig for another 500mb free.
Click to expand...
Click to collapse
I signed up for the free 50 GB but that damn thing is so hard to use. Can't get it set up correctly on my pc, there's no folder showing up to drop anything into, and can't find any decent support on their site. Dropbox is so much better, I got free 5 GB last year with my Rezound from HTC but still need more space.
kzoodroid said:
I signed up for the free 50 GB but that damn thing is so hard to use. Can't get it set up correctly on my pc, there's no folder showing up to drop anything into, and can't find any decent support on their site. Dropbox is so much better.
Click to expand...
Click to collapse
Since you can't (still?) use their app, I just mapped it as a network folder Makes backup super easy.
http://www.instantfundas.com/2012/05/how-to-access-boxnet-files-from-windows.html
Until they integrate with the phone storage so other apps can access the files I cant figure out a use for these things
ace7196 said:
Since you can't (still?) use their app, I just mapped it as a network folder Makes backup super easy.
http://www.instantfundas.com/2012/05/how-to-access-boxnet-files-from-windows.html
Click to expand...
Click to collapse
They have a sync program for windows pc's which is supposed to be just like dropbox and google drive, a folder is supposed to be created on your desktop that you drag and drop files into and that folder syncs with your phone. I've installed the sync software a number of times and the folder is never created. The instructions in the sync program say to drag your files over to the desk top folder so it should be created but its not

Stuck with 8gb version - how do you save space?

Ok, so I got stuck with an 8gb model. (I got an extremely good condition one used with box/unused accessories for $285 so I won't complain too much.
The 8gb never appealed to me. Not because I need so much space, but I hate the idea of using the cloud *when* carriers are charging so much just to get 2gb-4gb of bandwith.
Well anyway, for that reasons I am using an Unlimited T-Mobile plan, and am wondering....what tips does everyone have for using the cloud to keep using all the features you want (games, music, pictures, etc.) while keeping storage available on the device?
I never used a lot of space, but I at least would always put a lot of music on my SD card and let things clutter up because I had a 32gb SD card.
So what are you guys doing?
I'm going to use Pandora/Play Music streaming for my music fix....
anybody have a good way of uploading pictures you take/deleting them automatically?
Not using this method myself, but you could get these apps:
https://play.google.com/store/apps/details?id=dk.tacit.android.foldersync.lite
https://play.google.com/store/apps/details?id=com.box.android
From what I've heard Box gives you 50GB of free storage when logging into the app on an LG device!
I hope this is the solution you're looking for.
Wiggierip said:
Not using this method myself, but you could get these apps:
https://play.google.com/store/apps/details?id=dk.tacit.android.foldersync.lite
https://play.google.com/store/apps/details?id=com.box.android
From what I've heard Box gives you 50GB of free storage when logging into the app on an LG device!
I hope this is the solution you're looking for.
Click to expand...
Click to collapse
So do you think I can use Foldersync to sync with Box?
I have always had Dropbox, but I use that primarily for work and don't want to put personal stuff on it.
I have a Box account (already with 50gb from signing up way long ago) but they make you pay for syncing...
gpgorbosjr said:
So do you think I can use Foldersync to sync with Box?
I have always had Dropbox, but I use that primarily for work and don't want to put personal stuff on it.
I have a Box account (already with 50gb from signing up way long ago) but they make you pay for syncing...
Click to expand...
Click to collapse
You definitly can, I tested it just to be sure. Maybe they used to charge you for syncing, I dont know, but they don't anymore. You can see what features you can use on the free plan right here: https://www.box.com/pricing/
If you want to use an alternative cloud service you can also use Google Drive or any of the other Cloudsync supported services. You can see what other cloud based storage services are supported in the Cloudsync description: https://play.google.com/store/apps/details?id=dk.tacit.android.foldersync.lite
Hope this helped you.
Box is good, use two gmail accounts with your nexus and get 100gb. Drop box is good also. I generally have around 2gbs available. I keep all things that I use most often on internal storage. Everything else on cloud/s. The 8gbs isn't that big of a deal, just makes you a little more aware of what space you have.
To keep your photo and video storage to a minimum, you can use Google+ Instant Upload. Once your photos and videos are uploaded, you can delete them from your device.
Foldersync and Box did the trick. I have 50gb on box, so I set up my picture/video folders to sync with Box then delete the content off the device after sync.
if you are keeping a stock backup, use twrp as you can compress a backup file.
leave google+ instant upload or similar on.
I use kainy remote desktop app for streaming movies and games
Sent from my Nexus 4 using xda app-developers app
Doesn't Google + compress pictures to lower resolution?
Sent from my Nexus 4 using xda app-developers app
chrisrozon said:
Doesn't Google + compress pictures to lower resolution?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
By default, yes. But with one of the recent updates, you now have the option of uploading at full resolution.
Wiggierip said:
Not using this method myself, but you could get these apps:
https://play.google.com/store/apps/details?id=dk.tacit.android.foldersync.lite
https://play.google.com/store/apps/details?id=com.box.android
From what I've heard Box gives you 50GB of free storage when logging into the app on an LG device!
I hope this is the solution you're looking for.
Click to expand...
Click to collapse
Good shout, didn't know about the upgraded space! Just logged in on Android app and got myself some free space, nice one!
I'd still consider drop-box if i were you. If you have camera upload enabled, even if you delete a photo after you've taken it, when you get home or connect to WiFi, the deleted photos still get uploaded. It's kinda of strange, but its always done it on my Gnex, and same thing happens on my N4, so it cant be just me.
But if you really want to keep your drop-box account for work that's fine.
To get more drop-box storage, ask any of your friends that have a fairly new HTC or Samsung device if you can log in with your drop-box account, it will give you bonus storage.

With lack of micro SD, what's your go to for file storage?

My last two devices both had micro SD support (LG G3 and Moto XPE). Was able to store all my files for my phone (ROMs/music/backups/pictures/etc) on micro SD safe from wipes, resets, whatever. Just wondering what y'all use (cloud storage) or to where on the device to store important files like that for quick access.
Are there any cloud based storage services that twrp can see? I think it can see Google drive files, but not sure. I'm not familiar with what all locations get wiped or are safe from wipes.
Not a noob as I've been unlocking rooting for years, but far from an expert at it as well. I read and follow guides and educate myself as best I can and try to refrain from asking redundant stuff or just start flashing like a madman idiot and breaking things.
Still trying to grasp the whole systemless root setup with avoiding modifying system files. Can get a little tricky I tell ya. Lol
Anyway, thanks in advance for any input y'all can provide on the storage questions.
Sent from my Nexus 6P using Tapatalk
whodatfan said:
My last two devices both had micro SD support (LG G3 and Moto XPE). Was able to store all my files for my phone (ROMs/music/backups/pictures/etc) on micro SD safe from wipes, resets, whatever. Just wondering what y'all use (cloud storage) or to where on the device to store important files like that for quick access.
Are there any cloud based storage services that twrp can see? I think it can see Google drive files, but not sure. I'm not familiar with what all locations get wiped or are safe from wipes.
Not a noob as I've been unlocking rooting for years, but far from an expert at it as well. I read and follow guides and educate myself as best I can and try to refrain from asking redundant stuff or just start flashing like a madman idiot and breaking things.
Still trying to grasp the whole systemless root setup with avoiding modifying system files. Can get a little tricky I tell ya. Lol
Anyway, thanks in advance for any input y'all can provide on the storage questions.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Coming from LG G4 with 32gb internal and 64gb as card i was worried but all my music I uploaded to google music (see how that goes on the underground) and I am using Google photos so all photos and videos are backed up either mobile or WiFi or both then in google photos it has an option to clear up device and it wipes all videos and photos from device which it backed up. Would never use these services usually but kind of have no choice really.
My only my concern is with the photos and videos as I create photo books and also videos of each month of the family and not tried downloading the vids and photos from the web version of photos app yet.
It maybe that I plug the phone in the computer and do it the old fasion way lol
ipmanwck said:
Coming from LG G4 with 32gb internal and 64gb as card i was worried but all my music I uploaded to google music (see how that goes on the underground) and I am using Google photos so all photos and videos are backed up either mobile or WiFi or both then in google photos it has an option to clear up device and it wipes all videos and photos from device which it backed up. Would never use these services usually but kind of have no choice really.
My only my concern is with the photos and videos as I create photo books and also videos of each month of the family and not tried downloading the vids and photos from the web version of photos app yet.
It maybe that I plug the phone in the computer and do it the old fasion way lol
Click to expand...
Click to collapse
Basically, you have:
1. Local storage - I chose 64gb, enough for me.
2. Cloud - personally I use dropbox. They start you off with 2gb and free up to 20gb. Other places may give you more 'free storage,' but come with limits - like Box gives you 50gb free, but max file size is like 250mb...
3. If you REALLY needed extended storage on the go, you can get an OTG cable and use a flash drive, if needed.
whodatfan said:
My last two devices both had micro SD support (LG G3 and Moto XPE). Was able to store all my files for my phone (ROMs/music/backups/pictures/etc) on micro SD safe from wipes, resets, whatever. Just wondering what y'all use (cloud storage) or to where on the device to store important files like that for quick access.
Are there any cloud based storage services that twrp can see? I think it can see Google drive files, but not sure. I'm not familiar with what all locations get wiped or are safe from wipes.
Not a noob as I've been unlocking rooting for years, but far from an expert at it as well. I read and follow guides and educate myself as best I can and try to refrain from asking redundant stuff or just start flashing like a madman idiot and breaking things.
Still trying to grasp the whole systemless root setup with avoiding modifying system files. Can get a little tricky I tell ya. Lol
Anyway, thanks in advance for any input y'all can provide on the storage questions.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
You may want to use this http://www.amazon.com/WEme-Type-C-R...=1446578560&sr=1-5&keywords=flash+drive+usb+c. You can plugin into nexus 6p and transfer files
Well, I use Google for photos and music, but mainly talking about files I use for root and my ROMs. I just started using Dropbox, but in an emergency needing to access files in twrp, I can use my leaf bridge I guess. Only thing is its not usb-c so I will need to buy an adapter.
Sent from my Nexus 6P using Tapatalk
When I purchased my HTC M9 last April it came with two years of 100gb of Google Drive, so I still have that along with my 128gb 6p.
I came from a 32GB Galaxy S6 to the 64GB 6P so i have more then enough.
For cloud i used to use DropBox till my 50GB of space expired and it lowered me down to 8GB.
So now i use Google Drive since i got a free TB for buying a chromebook.
Also if you can hit 200 points on Google Maps Local Guide you get another TB
Right now dropbox is ok for me
Really don't like dripbox. Find it clunky. Honestly google photos unlimited storage with photos up to 16mp and 1080p vids and google drive gives you free storage for files. Pdfs I store locally and music I use play music. With a google phone it all just works seemlesly.
I was first worried about the missing external SDCard, but so far I'm doing well with the 64gb internal storage. Since you can't trust external providers with your personal data, I recommend owncloud. Sure it's a little more complicated to install and configure correctly but you're in full control of your data and the access.
Regards,
I would love the 64gb version but I managed to pick up a 32gb one for 280 so can't really com plain too much.

How do you start Tap&Go after initial setup?

Initial setup did not pop up with v20. I wanna do Tap&Go because I have over 200+ apps from previous phone. Searched night and day and can't find the damn way. Anyone know?
larciel said:
Initial setup did not pop up with v20. I wanna do Tap&Go because I have over 200+ apps from previous phone. Searched night and day and can't find the damn way. Anyone know?
Click to expand...
Click to collapse
Go to Play store and download the LG Backup (sender) to your current phone(old device)
Open the app, select how to transfer (probably wirelessly) on the V20 go to LG Backup - receive data and then hit start on the old device.
Is LG Backup preferred over Helium for non-rooted phones? I have never done this, go from a non-rooted Note7 to a non-rooted V20 (likely my plan next week).
I need to know what the best course of action is for doing this, Tap&Go, Helium, or LG Backup. I want as little setup to be required on the new device when I get rid of my Note7....
I feel like this should have been perfected by now considering whenever my girlfriend gets a new iPhone, she has all her apps and app data transfer over without hesitation, all the way down to whatever level she was on in Candy Crush (ugh) without using any type of login to the game itself to know that via cloud backup or other. I've never used Helium before but I started using it last night for backup and it appears it might go smoothly, I just don't know about restoring just yet.
My V20 is supposed to be delivered today. My plan is to use the LG Backup to transfer apps, then Helium to transfer most of the app data. There are some app that Helium can't backup but most of them just needs a login/password to get back up and running.
edit: batch restoring with Helium is usually not as smooth as the backup part. I normally would get random errors that Helium has stopped during restore. But when you open Helium again after the error, you can see which apps restored and which apps didn't so you can manually restore individual ones.
I just used LG backup. So far everything looks good. I did take a Helium backup of the app data in case I find something missing.
nicholb said:
I just used LG backup. So far everything looks good. I did take a Helium backup of the app data in case I find something missing.
Click to expand...
Click to collapse
does the LG software transfer other stuff like samsung smartswitch does, including stuff like wifi settings, sms, photos, files/folders, etc?
maximus96 said:
does the LG software transfer other stuff like samsung smartswitch does, including stuff like wifi settings, sms, photos, files/folders, etc?
Click to expand...
Click to collapse
It looked to me to be about the same as smartswitch, but I have not yet really dug into what it copied. I know for sure it copied apps, photos, and SMS. It spent quite awhile copying "personal data" which I am assuming is app data.
nicholb said:
It looked to me to be about the same as smartswitch, but I have not yet really dug into what it copied. I know for sure it copied apps, photos, and SMS. It spent quite awhile copying "personal data" which I am assuming is app data.
Click to expand...
Click to collapse
I read that it does not copy app data. Personal data is probably stuff you put in the internal storage.
maximus96 said:
I read that it does not copy app data. Personal data is probably stuff you put in the internal storage.
Click to expand...
Click to collapse
The amount it copied under that was 4gb after zipping. That is a lot more than my files. Particularly since all my photos and videos were on the SD which I had physically moved to the V20 before running LG Backup. That is why I am thinking there had to be some app data in that.
nicholb said:
The amount it copied under that was 4gb after zipping. That is a lot more than my files. Particularly since all my photos and videos were on the SD which I had physically moved to the V20 before running LG Backup. That is why I am thinking there had to be some app data in that.
Click to expand...
Click to collapse
Good to know, thanks.
LG backup is so slow and error-prone because data transfer size is so big. It zip files and send over BT(?)
so helium backup is good one?
KryptosXLayer2 said:
Is LG Backup preferred over Helium for non-rooted phones? I have never done this, go from a non-rooted Note7 to a non-rooted V20 (likely my plan next week).
I need to know what the best course of action is for doing this, Tap&Go, Helium, or LG Backup. I want as little setup to be required on the new device when I get rid of my Note7....
I feel like this should have been perfected by now considering whenever my girlfriend gets a new iPhone, she has all her apps and app data transfer over without hesitation, all the way down to whatever level she was on in Candy Crush (ugh) without using any type of login to the game itself to know that via cloud backup or other. I've never used Helium before but I started using it last night for backup and it appears it might go smoothly, I just don't know about restoring just yet.
Click to expand...
Click to collapse
You are right. Much easier on an iPhone to transfer to a new iPhone. Android sucks when getting a new phone although Google tried to make it a little easier in the Pixel.

All Pictures disappeared from gallery?

Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!

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