Why won't my phone update!?!? - AT&T Samsung Galaxy S7 Edge Questions & Answers

I just searched this forum so if I somehow missed it please accept my apologies. Anyway, on both my own and my wife's AT&T GS7E when I tell it to check for updates it says I am up to date. However when I go to the About Device section of both phones it's on 6.0.1 with a security patch level of February 1, 2016. So correct me if I'm wrong--but if we bought these in early March this means neither one has EVER taken an OTA update, right? If so, why does the device say that everything is up-to-date?
Any and all help is greatly appreciated.

Call AT&T tech support. They can probably push the missing updates to your phones.

I had a similar issue with updates stuck on February update I tried everything including factory resetting and cache clearing I finally had to go to my local Best Buy Samsung experience and have them force the update they were able to load the July update and 2 days later it automatically pulled the August update; that ended up fixing it.
This probably the only way to fix your issue.
Sent from my SAMSUNG-SM-G935A using Tapatalk

You're going to have to flash the unlocked firmware for the G935U via ODIN. Works like a charm if you don't use the At&t network

Related

G900F Marshmallow OTA file?

As usual since I'm on a factory unlocked S5 I have no access to OTA updates and the Samsung update software is worthless acting like no updates ever. Anyhow, I can't find anyone posting the stock 6.0 file to sideload or Odin. Would someone mind directing me to one or link one? Decided to go with it since ATT released it a week ago according to the change log on August 26th.

Android 7.0 OTA Update not working after IMEI no change

Recently I got my Nexus 6P repaired from Huawei authorized service center after boot up issue. After the repair, I came to know that they have changed the PCB and thus changed the IMEI no of my phone.
Everything was good until I installed the OTA update just after setting up the phone. The update was for upgrading the Android version to 7.0 (Android N). To my surprise, after the update I found that the Android version is still 6.0.1 when I checked the About phone in the Settings menu.
I am fearing that the change in IMEI no. has resulted into this problem where the updates are not being pushed to my phone. Can someone help me with what the problem is and how to resolve this. Has anyone else faced a similar issue and what should my next steps be?
I think that is normal. I also updated my 6p, update stated that I will get 7.0, but to my surprise, it's still 6.0.1 but the security patch is already for September.
Sent from my Nexus 6P using XDA Labs
Most likely it wasn't the Nougat OTA but the september security patch which stated it would 'Prepare' your phone for Nougat.
Yea, just read the patch notes next time--they specified that they were just the monthly security update in preparation for Nougat.

Honor USA: EMUI 5.0 is officially rolling out starting on Feb 11th

Just for the purpose of tracking the rolling out process in the north America region, let's try collecting some date information when you receive the rollout. The process of this upgrade could become a helpful guideline for future upgrade events in the region! Models L04 and L14 might be involved. Let's also comment on your state, wireless service provider, if you are in the beta group and when you got the phone to see if anything is correlated. Please take a minute to fill out the form:https://docs.google.com/spreadsheets/d/1XULbGwxpO0s_RH9EzbvWjLP48MNCz7vkolbT0TiMf7s/edit?usp=sharing
Thank you!
Now, on the official Honor_USA social account, https://twitter.com/Honor_USA, N is coming on Feb 11th. Period.
Update: from Rox_honor, it's officially released on Feb 10th in the US. Some people have had this update already.
To force the update, you can check the method posted on Page 2, #16: https://forum.xda-developers.com/showpost.php?p=70992090&postcount=16.
Reserve for updating statistics, if possible. Again, the Google Spreadsheet to fill out is https://docs.google.com/spreadsheets/d/1XULbGwxpO0s_RH9EzbvWjLP48MNCz7vkolbT0TiMf7s/edit?usp=sharing
Feel free to add more columns if you think they are helpful.
So far it seems that only T-Mobile users are getting the update. Just tried to update my Mom's phone, we are on Cricket (AT&T) and there was no update for her. Tried putting it on airplane and restarting but still nothing. I'll probably try again tomorrow.
chris23445 said:
So far it seems that only T-Mobile users are getting the update. Just tried to update my Mom's phone, we are on Cricket (AT&T) and there was no update for her. Tried putting it on airplane and restarting but still nothing. I'll probably try again tomorrow.
Click to expand...
Click to collapse
There is one entry reporting received the update while on Straight Talk. We need to have more data in order to figure out the rollout sequence. GOOD LUCK!
i purchased the Unlocked Honor 8 from US (amazon). But I'm an indian user and I'm using it with an indian carrier . will i get the update as the other north american devices or do i have to wait longer
Did not get the update (FRD - L04)
But I forgot whether or not the L04 is international or US (i live in the US though)
yeah i havent gotten it either still says no updates available
I haven't received the update either on L04. I read on the other thread that it rolls out in small batches.
Edit: Here's the post: https://forum.xda-developers.com/showpost.php?p=70964112&postcount=392
Nothing on L04 AT&T yet. Purchased from NewEgg and first activated in December.
Got it 3 weeks ago. L04 from b&h.
Bought it unlocked at Frys a week ago and received the update yesterday. I just want to caution all rooted and unlocked users! I received the update yesterday and upgraded it like a fool. I cant get into twrp recovery and the stock recovery seems to be broken. I even installed a newer twrp thru fastboot but im still not able to go into recovery. Im looking through all the forums but no one seems to have this problems yet. Im still waiting on some help if anyone has a solution. So please be aware before updating. Hopefully Im the only one with this problem.
yomomsbigpimp said:
Bought it unlocked at Frys a week ago and received the update yesterday. I just want to caution all rooted and unlocked users! I received the update yesterday and upgraded it like a fool. I cant get into twrp recovery and the stock recovery seems to be broken. I even installed a newer twrp thru fastboot but im still not able to go into recovery. Im looking through all the forums but no one seems to have this problems yet. Im still waiting on some help if anyone has a solution. So please be aware before updating. Hopefully Im the only one with this problem.
Click to expand...
Click to collapse
Ahh, I was an idiot and had the same thing.
What happened is that I was rooted, and installed via Charles app, and it bugged out.
The reason for that is that TWRP can't install the stock ROM.
You need to get into fastboot, and reflash the stock recovery, and use it to dload the emui 4.1 file. Make sure you get the full package version.
After that it will be all wiped. You might run into a few errors but let the recovery do its thing.
You'll eventually be able to boot into the OS and then run the update normally.
I want to root my honor 8 on nougat, but I'm waiting for a patch from Huawei first because of all the bugs, just because of this.
Also I don't think rooting the honour 8 on nougat works that we'll yet, hopefully someone comes up with a method that doesn't suck so hard.
Hopefully they'll do it quickly.
Do you mind pointing me to the right direction to find those files? stock recovery and the 4.1.
Ive seen the rollback files... is that what you're talking about?
yomomsbigpimp said:
Do you mind pointing me to the right direction to find those files? stock recovery and the 4.1.
Ive seen the rollback files... is that what you're talking about?
Click to expand...
Click to collapse
I used the firmware finder tool for it. You can get it for Windows. It's somewhere around the forum, but you can probably Google it.
Once you get the full package you can extract the recovery.img from it.
Unlocked FRD-L04 bought from Amazon. Living in Argentina. Got update yesterday. Really happy with it.
Folks, if you are impatient, you can use the Firmware Finder to send the Firmware B360 (I am using the Jan 3 one) to your Updater for a full package update. More information can be found at https://forum.xda-developers.com/honor-8/how-to/news-huawei-firmware-finder-team-mt-t3550882
A few notes here from my personal experience:
1. Once you set up the proxy from the Finder's proxy app which should be downloaded after you enabled the "send firmware to updater" (check notification afterward), you then click on the latest firmware # and "send firmware to updater".
2. On the Setting/Updater, click the menu and use "Download full update package", which should direct you to a 2.27Gb package (not the 1.28Gb package, or you will not be able to login!) and click on the "Quick update" button. You may need to wait for a while to see this option. Up to now, you may not be able to download anything yet.
3. Go back to the wifi setting and turn on proxy setting to "None" again and reconnect with the wifi network. Now you should pause the Updater and then resume it. You should now be able to download the full package and install it.
4. After all the update process, it could be helpful to charge your phone without the screen turning on. This is told to be useful to optimize the battery performance immediately after the update. The phone might be slow in a couple of hours as optimizations are going on in the background. But everything will become normal afterward
Good luck!
bought L04 from newegg using it in Pakistan no update for me as of yet
This is all bulls*it. Same update we got in january, and by the way, it's buggy.
L04 here, bought from Amazon about a month ago. Running on T-Mobile US. Still no update yet.
Is there any way to change the white notification background? I prefer the old color scheme, Mich easier on the eyes at night.
Sent from my BTV-W09 using Tapatalk
Edit: Received update on US single SIM L04 on Straight Talk, ATT towers.

Samsung S7 not updating? (AT&T)

Hello XDA Community,
Ever since I got my Samsung Galaxy S7 (G930A) it hasn't gotten a OTA update. I have 4 family members with the same phone purchased the same date and they are all up to date with their software. I have tried updating it using the normal process Settings>About Device>Check for software updates and it always tells me that "Current software is up to date". There most be something wrong with my phone, is there a fix for this type of problems? My phone is currently on Android 6.0.1 Build #: MMB29M.G930AUCS2APH1. I would like to update it since I have an outdated security patch etc. I would like to gain root access but I just read that with root samsung pay can not be used, can anyone confirm this? I have rooted phones before, just haven't done it in a while. Any help, suggestions and recommendations are welcome.
Thank you in advance
Gotta have att sim card in I think. I have same problem.
Danieliyo said:
Hello XDA Community,
Ever since I got my Samsung Galaxy S7 (G930A) it hasn't gotten a OTA update. I have 4 family members with the same phone purchased the same date and they are all up to date with their software. I have tried updating it using the normal process Settings>About Device>Check for software updates and it always tells me that "Current software is up to date". There most be something wrong with my phone, is there a fix for this type of problems? My phone is currently on Android 6.0.1 Build #: MMB29M.G930AUCS2APH1. I would like to update it since I have an outdated security patch etc. I would like to gain root access but I just read that with root samsung pay can not be used, can anyone confirm this? I have rooted phones before, just haven't done it in a while. Any help, suggestions and recommendations are welcome.
Thank you in advance
Click to expand...
Click to collapse
Take it to a Samsung rep in Best buy, they'll updated it.
Is there anyway that I can perform the update with my PC? I see the stock ROMs available on here but they all required root. Is there any stock ROMs that don't require root?
Thank you
I went to Best buy and they updated me to QE1. They did not have QF3 yet. Whole process took 5 mins though

NOKIA TA-1025 (with Lockscreen Offers & Ads AMAZON) UPDATES.

Hi, I have a NOKIA model TA-1025 00S0_3_28A (with Lockscreen Offers & Ads AMAZON) but it stayed in the security patch of June 2017, I would like to know if someone else happens to you? or just mine, Thanks.
PLEASE, VERY GRATEFUL I WILL BE, IF SOMEONE HAS THE LINKS OR PAGES FOR DOWNLOADS THE UPDATES, THANK YOU
Kind of related; I've got a TA-1025 (Amazon no-ads variant) and mine's still stuck on the August 1st update.
RIP timely updates.
c0ldzer0 said:
Kind of related; I've got a TA-1025 (Amazon no-ads variant) and mine's still stuck on the August 1st update.
RIP timely updates.
Click to expand...
Click to collapse
Same as you, without Ads and i have September update
I have the version with Amazon Ads and same here, no October update!
Same here, I'm stuck on 7.1.1, security patch from July, is there any way to update this device?
I have the TA-1025, Amazon-ads variant
Thanks
No update
jorgeren said:
Same here, I'm stuck on 7.1.1, security patch from July, is there any way to update this device?
I have the TA-1025, Amazon-ads variant
Thanks
Click to expand...
Click to collapse
I'm stuck too in 7.1.1, no November update ? ta-1025 Amazon adds
The same happens to me I have the ta 1025 and i am still on august security patch
I finally managed to update it using the instructions on this post. I had to pull out the SIM card, do a factory reset, install Turbo VPN and try the update again.
I'm waiting for the December patch but otherwise I'm on 7.1.2 with November patch.
Kincadium said:
I'm waiting for the December patch but otherwise I'm on 7.1.2 with November patch.
Click to expand...
Click to collapse
Me too. I'm with 7.1.2 but with November patch, TA-1039. Maybe we don't get the December patch and directly get Android Oreo
Gonz19 said:
Me too. I'm with 7.1.2 but with November patch, TA-1039. Maybe we don't get the December patch and directly get Android Oreo
Click to expand...
Click to collapse
Supposedly we'll be getting the Oreo beta "soon." I'm wondering if they'll finish the beta phase for the Nokia 5 before they start the 6.
Although the phone is "unlocked" from Amazon the moment you put in a sim card it becomes tied to that cell carrier and thus no OTA unless pre-authorized by your carrier.
Follow the instructions posted by @kaykhoso96 and do a factory reset without your sim, rise and repeat process each month to get the latest update.
Additionally, for slightly less work, use the DDLs posted by @qwertysmerty and update from SD card each month.
Not without effort, but at least Nokia are sending out monthly updates. :victory:
I have the Nokia 6 from Amazon ads and I am no receiving any OTA so my phone is still on August security patch how can I fix that
Enviado desde mi TA-1025 mediante Tapatalk
As per my post above you:
1. Try a different brand sim – OTA is locked by carrier authorization.
Still not working? Then:
2. Remove sim card and factory reset with sim removed, leave sim out and use a VPN set to USA and let the updates rain.
I also have a TA-1025, I've factory reset my phone 4 times now. From November onwards I've successfully SD loaded the DDLs posted by Qwerty, saving monthly factory resets.
The fault doesn't seem to lie with Amazon but with whoever your cell carrier is.
c0ldzer0 said:
As per my post above you:
1. Try a different brand sim – OTA is locked by carrier authorization.
Still not working? Then:
2. Remove sim card and factory reset with sim removed, leave sim out and use a VPN set to USA and let the updates rain.
I also have a TA-1025, I've factory reset my phone 4 times now. From November onwards I've successfully SD loaded the DDLs posted by Qwerty, saving monthly factory resets.
The fault doesn't seem to lie with Amazon but with whoever your cell carrier is.
Click to expand...
Click to collapse
I had same issues as OP, it was fixed when i added in the "fota" in the apn settings, i guess it stands for "firmware over the air" and all of a sudden here comes my December patch. This was on T-Mobile just FYI.
@twinturboz suggestion above could be another option (since it's so simple it would be worth trying it before trying 2.).
I've just added fota to my carrier APN, will see if the carrier pushes updates. Do you know if it requires you to have sufficient mobile data or will it still work over WiFi with mobile data turned off?
c0ldzer0 said:
@twinturboz suggestion above could be another option (since it's so simple it would be worth trying it before trying 2.).
I've just added fota to my carrier APN, will see if the carrier pushes updates. Do you know if it requires you to have sufficient mobile data or will it still work over WiFi with mobile data turned off?
Click to expand...
Click to collapse
ASFAIK Nokia has firmware updates strictly WiFi only, i don't have home internet so all i did is use my iPhone SE as a hotspot and got everything installed that way.

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