Moto G4 Hotspot Won't Turn On, Checks For Subscription Status - Moto G4 Questions & Answers

If the phone is carrier free and unlocked, why does it ask to check carrier subscription for hotspot? All My moto G's since gen 1 are able to turn hotspot on except for the 4th gen. Can someone explain? I just put my sim card on my 3rd gen moto g and hotspot work but not in the 4th gen moto g. I hate this since I thought a got a phone that does not have any restrictions. I should not be unlocking the bootloader of a phone if I am buying it carrier free.

bafare said:
If the phone is carrier free and unlocked, why does it ask to check carrier subscription for hotspot? All My moto G's since gen 1 are able to turn hotspot on except for the 4th gen. Can someone explain? I just put my sim card on my 3rd gen moto g and hotspot work but not in the 4th gen moto g. I hate this since I thought a got a phone that does not have any restrictions. I should not be unlocking the bootloader of a phone if I am buying it carrier free.
Click to expand...
Click to collapse
I'm not sure why but even though the phone is carrier free, hotspots/tethering is only by carrier approval. You may try contacting your carrier to make sure they're still supporting it. They usually know in an instant whether you're tethering or not.

First, is ur WIFI on and/or connected while u try to enable hotspot???
Two, is ur data on???
Sent from my Moto G (4) using XDA-Developers mobile app

Related

Moto G 2015 Verizon

This is a bounty- $100 if you get the new Moto G 2015 fully working on Verizon. I assume the Sprint version should partially work having similar bands though the lte band 13 is missing. Since the bootloader is unlockable, I have hope someone will tinker around with the software to get this working on Verizon postpaid. I really want this phone and am really pissed I cant get use it. I have no interest in a phablet (new moto x). If you figure this out, the $100 is yours, via google wallet, paypal, or bitcoin. I'll just leave this here for now....
If I'm correct, you cant truly activate a phone on Verizon unless they have the IMEI number in their system already. I may be wrong though.
Rarscaryfrosty said:
If I'm correct, you cant truly activate a phone on Verizon unless they have the IMEI number in their system already. I may be wrong though.
Click to expand...
Click to collapse
As far as I understand as well you are correct. I've heard of folks popping in a VZW SIM for LTE and getting hit with a fee for an "unknown IMEI" as well. It's Verizon's gateway you have to pass through, the phone has no way to force itself on their network.
that was not what i heard for the unlocked nexus 6 running on verizon
nexus7lte said:
that was not what i heard for the unlocked nexus 6 running on verizon
Click to expand...
Click to collapse
That's because the phone was already registered with Verizon's network.
The iPhone 6 has all radio bands, but if it doesn't come from the Verizon network (Say from AT&T, Tmobile) it will not be registered on their network. I would imagine that if any N6 works on Verizon its because Google setup a deal to register all IMEI's with them .. but I've not heard this.
Bump for answers.
Anyone put a Verizon sim in their moto g and try it?

MOTO G4 PLUS VoLTE support & JIO SIM

Thread Closed Per OP Request
Hello Everyone, I am using Moto G4 Plus (XT1643) with JIO 4G SIM. It is on LTE data but VoLTE box is not appearing in status bar. I have to use JIO4GVoice App to place call and receive call and I have to enable data all the time to call or sending sms that causing battery draining. When my phone natively supports VoLTE then why should I use 3rd party app. Please help me. Thanks.
Jio SIM is not supported on Moto g4 plus. You won't get network.
Sent from my Moto G (4) using Tapatalk
It is supported
Silesh.Nair said:
Jio SIM is not supported on Moto g4 plus. You won't get network.
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
Bro I am using JIO SIM on G4 Plus I got the SIM by showing barcode generated on G4 Plus I am using Data as LTE and can place call and receive call from JioJoin/Jio4G Voice App. Network is showing. And why did u say its not supported???? Even Motorola Forum Moto Agent does say it supports VoLTE on JIO.
That's because I don't get it and that's what the reliance guy here told me. If you got it, good for you. I just shared my experience.
Sent from my Moto G (4) using Tapatalk
Silesh.Nair said:
That's because I don't get it and that's what the reliance guy here told me. If you got it, good for you. I just shared my experience.
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
Tell that reliance guy that Moto is on the Welcome Offer since Sept. 5 and it is a 4G phone as well as VoLTE phone.
I have jiofi and got the SIM a lot earlier. So no issues. Just need to carry my jiofi with me where ever I go.
On second thoughts, maybe it depends on how you get the SIM. You used the barcode generated on your Moto G4 to get the SIM. I got it using the preview offer by buying a jiofi. They might be blocking services based on that. Just a wild guess.
I can make volte calls using jiofi. That you already know I guess.
Sent from my Moto G (4) using Tapatalk
Lol i'm using jio sim from 1.5 months in moto g4 plus!
It supports VoLTE & you doesn't need any app for calling...!
And also you have to be on stock rom for VoLTE support... because as of now no rom supports VoLTE...if you flash custom rom then you have to use jio 4g voice call for calling...!?
Moto G4 plus supports VoLTE natively
arkadeep2008 said:
Hello Everyone, I am using Moto G4 Plus (XT1043) with JIO 4G SIM. It is on LTE data but VoLTE box is not appearing in status bar. I have to use JIO4GVoice App to place call and receive call and I have to enable data all the time to call or sending sms that causing battery draining. When my phone natively supports VoLTE then why should I use 3rd party app. Please help me. Thanks.
Click to expand...
Click to collapse
Check if VoLTE is turned ON in your device, By going to Settings -> More -> Mobile network Settings -> Enhanced 4G LTE mode
See the Attached Screenshot.
Silesh.Nair said:
Jio SIM is not supported on Moto g4 plus. You won't get network.
Click to expand...
Click to collapse
Jio operates on LTE 3,5 and 40 Bands. Moto G4 Plus supports all the 3 bands.
Technically Moto G4 plus supports, but what Reliance Tech guy meant was that Mobiles from Moto was not under Reliance Preview Offer (back then).
But as of 5th of September, Moto mobiles got added. In fact all phones that support 4G (irrespective of Brands) are added under Reliance Welcome Offer.
Also, the SIM you get with JioFi won't work with any 4G devices (not just Moto G4), because it is locked with the JioFi's MAC address.
I'm using Moto G4 with Jio 4G sim since the day it was delivered to me (next day to the launch). I bought it for the same purpose as I had to use JioJoin in my existing Nexus 5 and missing TD Band40(2300MHz).
It works very well and supports all bands as said above by @manubhargav
1. You need to keep the sim in slot 1 to use VoLTE (LTE only can be used in slot 2 also)
2. You will get "Enhanced 4G/LTE Mode" in "Cellular networks" settings in More network settings, this is VoLTE, you need to check this.
If you still don't get VoLTE, let me know.
Edit: @arkadeep2008 I just realized, you asked Moto G4 Plus (XT1043) -- both are different things. Moto G4 Plus should be XT1643, or if you have XT1043, it's G3 instead. Hope that helps.
I knew something was not right. I am not nuts afterall, lol!!!
Sent from my Moto G (4) using Tapatalk
Silesh.Nair said:
I knew something was not right. I am not nuts afterall, lol!!!
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
Your JioFi sim will not work as it is locked to the device, even if you get the network, it will show a network sign-in page and ultimately a "Limit Exhausted" message in the page. This applies to the SIMs activated with LYF phones too. Though, it was said that they will unlock the SIM after preview offer, but seems welcome offer is the continuation for the same.
SIM with Preview Offer from any other handset (Samsung/Moto/etc) would work on any LTE/VoLTE phones.
So it does depend on how you get your jio SIM.
Sent from my Moto G (4) using Tapatalk
manubhargav said:
Check if VoLTE is turned ON in your device, By going to Settings -> More -> Mobile network Settings -> Enhanced 4G LTE mode
See the Attached Screenshot.
Click to expand...
Click to collapse
It is selected, and it is in SIM 1. Still no VoLTE box. Tapping on "Turn off VoLTE Provisioned Flag" does nothing.
My experience (with other carriers) is that it depends how the SIM gets provisioned. I had a SIM from T-Mobile for my unlocked phone and that worked in any phone. But when I tried a SIM that came in one of their locked phones, it didn't work in my unlocked phone. Even if that phone got eventually unlocked, the SIM was still unusable in any other phone.
Also the Enhanced LTE option appears only when a VoLTE provisioned sim is inserted.
As per the info on:
https://www.frequencycheck.com/models/G9Yb2/motorola-moto-g4-plus-dual-sim-lte-32gb-xt1643, the g4 plus should support band 40, which is what gets the VoLTE working.
However, while checking the inbuilt Motorola program menu LTE test settings on my XT1643 the bands listed under LTE Band Selection were: 1,3,5,8. All of which was perfect had it not been for my carrier officially only running FDD bands 3 and 5, so it may not be that Band selection menu corresponded to my CARRIER'S available bands AND NOT the phone's.
I am yet to test my other carrier's sim, which offers VoLTE calling and officially runs band 40 and bands 3 and 5.
Given there haven't been any accounts on here about successful VOLTE connectivity with compatible carriers, it's probably best to wait before drawing any inference.
Sent from my Moto G4 Plus using XDA Labs
I called the JIO customer care. They told me that maybe its my phone's firmware glitch, kindly wait for next firmware or software update it will get fixed. So my question is I don't like this recent July patch along with stability improvement update. If I want to go back to previous build how do I do that?? Can anyone tell??
arkadeep2008 said:
I called the JIO customer care. They told me that maybe its my phone's firmware glitch, kindly wait for next firmware or software update it will get fixed. So my question is I don't like this recent July patch along with stability improvement update. If I want to go back to previous build how do I do that?? Can anyone tell??
Click to expand...
Click to collapse
Make sure by putting the sim in a already working VoLTE phone and go to the service center, as all other G4 Plus are known to be working.
vijay-in said:
Make sure by putting the sim in a already working VoLTE phone and go to the service center, as all other G4 Plus are known to be working.
Click to expand...
Click to collapse
I am wondering latest OTA update ruined the VOLTE, is there any way I can go back to previous build w/o voiding warranty??

Mobile WIFI Hotspot does not work on stock.

I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?
This is the G4 Plus forum. Are you using the system hotspot setting or a different app?
The system setting does work for me, but I am on a different provider.
pastorbob62 said:
I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?
Click to expand...
Click to collapse
Just post this on official motorola forum of g4.I am sure they would help but dont tell them you have flashed custom rom xD.
SoNic67 said:
This is the G4 Plus forum. Are you using the system hotspot setting or a different app?
The system setting does work for me, but I am on a different provider.
Click to expand...
Click to collapse
I realize this is the G4 plus forum. But given that all of the ROM's and kernels for both devices have been merged in this forum, there is little or no response to posts placed in the G4 forum.
I am using the system hotspot setting in all cases, both stock and Resurrection Remix.
pastorbob62 said:
I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?
Click to expand...
Click to collapse
I have a G4 Plus and had the same problem. I did this and it fixed it.
http://forum.xda-developers.com/showpost.php?p=63354976&postcount=4
craigl14 said:
I have a G4 Plus and had the same problem. I did this and it fixed it.
http://forum.xda-developers.com/showpost.php?p=63354976&postcount=4
Click to expand...
Click to collapse
Fantastic! It works like a charm. This was the only issue I have with my Stock/Element-X combo. Now I can stick with it. :good::good::good::good::good:
just see if you have consumer cellular app in settings it doesn't show up in app drawer but it is installed check in apps in settings and force stop it and disable it and check if it solves the problem i saw it my self in my phone XT1643 indian moto g4 plus we don't have consumer cellular in our country and that app is still installed so i disabled it.it is installed default in every moto g4 stock rom
There are many others. They are not "installed" actually, just provisioned for.

Will the Moto G4 Plus work on Verizon???

I really want this phone but I use Verizon and I am not sure if the phone will work on the network. I have heard very conflicting information, Motorola says that it works on all networks and sells a Verizon SIM card, but people on online forums say it does not. Do any of you know if it will work. I do not want to buy the phone just to find out it will not work.
Verizon doesn't play nice with Moto G4 Plus, not a hardware issue but rather something with their ESN whitelist database that wasn't correctly updated with some of the G4 Plus phones. They would rather sell their own branded devices at overpriced rates.
The solution that Moto found is to replace the affected phones (new ESN).
PS: I had Verizon and jumped the ship a long time ago... never to look back.
I and my wife use our G4 Plus phones on Verizon.
Sent from my Moto G (4) using Tapatalk
I'll second, I've been using my G4 plus (64/3) on Verizon since September and I have yet to encounter any network problems (acknowledges Murphy's Law).
I didn't even have to go to a store to have it activated, just swapped the nanoSIM (it'll take a regular SIM too) from my ageing MAXX and gave it a reboot.
myk.robinson said:
I and my wife use our G4 Plus phones on Verizon.
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
So, do I have to use an existing SIM card, or can I buy the card from Motorola and hook it up to the network?
Rocketfin said:
So, do I have to use an existing SIM card, or can I buy the card from Motorola and hook it up to the network???
Click to expand...
Click to collapse
I can only say for Verizon, but you should be able to use a SIM that is already activated.
I don't believe that the SIM you buy from Motorola comes activated (the SIM ID gets bound to your account so that Verizon can provide you service (and bill you)), but I can't say for sure. I will mention that you don't necessarily have to buy a SIM, as I have never gone to a Verizon store to switch phones and had them charge me or give me a hard time because I needed a new SIM, but I cant speak for every Verizon store or employee.
Alias_44 said:
I can only say for Verizon, but you should be able to use a SIM that is already activated.
I don't believe that the SIM you buy from Motorola comes activated (the SIM ID gets bound to your account so that Verizon can provide you service (and bill you)), but I can't say for sure. I will mention that you don't necessarily have to buy a SIM, as I have never gone to a Verizon store to switch phones and had them charge me or give me a hard time because I needed a new SIM, but I cant speak for every Verizon store or employee.
Click to expand...
Click to collapse
So, just to make sure, I can use the SIM card from my Galaxy Nexus phone (I know dinosaur ages) in the Moto G4 Plus, right?
Rocketfin said:
So, just to make sure, I can use the SIM card from my Galaxy Nexus phone (I know dinosaur ages) in the Moto G4 Plus, right???
Click to expand...
Click to collapse
According to GSM arena your Galaxy Nexus has a mini-SIM, so assuming that the SIM in your dinosaur is activated you should be able to take it out, put it G4 plus (there is an included Mini-SIM to SIM adapter), give it a boot, and enjoy the 21st century. At least that's how it went I moved from my Droid Maxx to my G4 plus.

Consumer Cellular - Moto G4 Play - XT1607 - $99

Posting this as a heads-up for anyone looking for a fairly inexpensive Moto G4 Play.
Target carries the Consumer Cellular variant of the Moto G4 Play; XT1607 for $99.99.
It can be SIM unlocked for a couple dollars on eBay and bootloader unlocked through Motorola.
NOTE: 15% off from now until end of Monday, November 28 @ Target.com
(Thanks mrw187!)
A_H_E said:
Posting this as a heads-up for anyone looking for a fairly inexpensive Moto G4 Play.
Target carries the Consumer Cellular variant of the Moto G4 Play; XT1607 for $99.99.
It can be SIM unlocked for a couple dollars on eBay and bootloader unlocked through Motorola.
Click to expand...
Click to collapse
This is confirmed XT1607 model? I don't want to buy then find out its XT1609.
:crying:
Yes, it is XT1607.
It is listed underneath the battery on the IMEI/Serial Number sticker and once you navigate into the bootloader.
I will post pictures later in the day.
A_H_E said:
Posting this as a heads-up for anyone looking for a fairly inexpensive Moto G4 Play.
Target carries the Consumer Cellular variant of the Moto G4 Play; XT1607 for $99.99.
It can be SIM unlocked for a couple dollars on eBay and bootloader unlocked through Motorola.
Click to expand...
Click to collapse
A_H_E said:
Yes, it is XT1607.
It is listed underneath the battery on the IMEI/Serial Number sticker and once you navigate into the bootloader.
I will post pictures later in the day.
Click to expand...
Click to collapse
oh cool so you've actually gone through the process? btw its going for $84.99 atm cause they got 15% off sitewide sunday/monday
Here you are Sir!
Just removed a few sensitive details.
I haven't unlocked the bootloader yet but did receive the unlock code from Motorola yesterday.
Any links for the sim unlock I only see the xt1609? Thanks for the info looking to grab 2 for my parents to use on ring +
Sent from my Nexus 6 using Tapatalk
Looking to use on TMobile, can I unlock on eBay and have all bands? Target said will work on Tmo but want to confirm also want to make sure I can change carriers if needed later.
Sent from my iPhone using Tapatalk
I just put my buddies sim from metro PCS in it worked for one call and then stopped working. I'm betting it's more metro than anything, when he got an unlocked phone it wouldn't work till he called them and gave the imei number. You might not have to sim unlock with this bad boy I have a feeling it already is being that there's no x1607 unlock auctions out there, just the Verizon variant
Sent from my Nexus 6 using Tapatalk
udis said:
I just put my buddies sim from metro PCS in it worked for one call and then stopped working. I'm betting it's more metro than anything, when he got an unlocked phone it wouldn't work till he called them and gave the imei number. You might not have to sim unlock with this bad boy I have a feeling it already is being that there's no x1607 unlock auctions out there, just the Verizon variant
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Thank you, went ahead and grabbed the fully unlocked version for a bit more ($130). May as well be as free with my carrier and no speedbumps lol.
Sent from my iPhone using Tapatalk
udis said:
I just put my buddies sim from metro PCS in it worked for one call and then stopped working. I'm betting it's more metro than anything, when he got an unlocked phone it wouldn't work till he called them and gave the imei number. You might not have to sim unlock with this bad boy I have a feeling it already is being that there's no x1607 unlock auctions out there, just the Verizon variant
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Since you have one and were considering it for RingPlus, did you check the MEID on R+ device checker - https://my.ringplus.net/device_validation_requests/new
Someone checked on Slickdeals for R+ and Ting and it was not eligible (Ting said GSM, but not CDMA).
So these may not be in Sprint's whitelist database. And if they're not, you won't be able to activate on Sprint or a Sprint MVNO.
Got this CC Moto G4 Play Target deal $85, thinking save alittle cash. However, I think its time to rebox and return now as it really doesn't appear that it will ever work on Sprint MVNOs, despite having the right radio. I tried RingPlus checker and it fails; I guess its not on the Sprint whitelist. I bought an Unlocked XT1607 from Frys BF deal $109 and it passes RP checker as expected. So, for $25 less, you can get this CC XT1607 working on 3 of the 4 US carriers. I had to buy a SIM unlock code on ebay for $2, after which, I tested it successfully with a Verizon tracfone SIM, as well as a Freedompop global GSM SIM and they both worked great. I also had no troubles getting the bootloader unlocked from motorola, TWRP, Root, SuperSU, and finally- Xposed framework. But, in the end, I really bought this phone because of its "universal" radio and removable battery, and with one of the 4 carriers not working, its not worth the $25 savings over just getting the fully unlocked model; at least IMO.
Is it possible to use the native android hotspot without rooting the phone? Or is this hotspot programmed for CS use only? Or possibly even blocked as are some tracfone branded phones? Once in a while I need to use hotspot on the road, but not wanting to root or anything special.
I just tested the tethering function on the CC Moto G4 Play and it seemed to connect and work just fine. Note that my test set was rooted, but I didn't make any changes to enable the tethering. Also, for what its worth, I was testing using a freedompop global SIM, but that shouldnt matter either. Hope that helps- tested just for you, before I return it today!
smithbobbyjoe said:
Got this CC Moto G4 Play Target deal $85, thinking save alittle cash. However, I think its time to rebox and return now as it really doesn't appear that it will ever work on Sprint MVNOs, despite having the right radio. I tried RingPlus checker and it fails; I guess its not on the Sprint whitelist. I bought an Unlocked XT1607 from Frys BF deal $109 and it passes RP checker as expected. So, for $25 less, you can get this CC XT1607 working on 3 of the 4 US carriers. I had to buy a SIM unlock code on ebay for $2, after which, I tested it successfully with a Verizon tracfone SIM, as well as a Freedompop global GSM SIM and they both worked great. I also had no troubles getting the bootloader unlocked from motorola, TWRP, Root, SuperSU, and finally- Xposed framework. But, in the end, I really bought this phone because of its "universal" radio and removable battery, and with one of the 4 carriers not working, its not worth the $25 savings over just getting the fully unlocked model; at least IMO.
Click to expand...
Click to collapse
Did the same thing, I had two of these for my parents and ring plus didn't like the imei. Wound up grabbing two from b and h last Monday and they showed up last night. Ran both through ring plus and they're good to go!
Sent from my Nexus 6 using Tapatalk
well, I still have this thing because target return period STILL isnt up due to holidays (my reciept says return thru 1/24!), so I'm trying to fire it up on BOOM! but having troubles. will not connect to the "V" network. Shows my BOOM number when I insert the SIM and everything appears the same in the "cellular networks" menu including the correct APN. PRL version is also the same as my two other working handsets I've swapped the SIM into for test. The other two sets (LG Transpyre, and Moto G4 Play xt1609) are both Verizon branded phones, and of course, this one is Consumer Cellular but SIM unlocked, and bootloader unlocked. So, it seems like I need to update the PRL, or Profile, or APN, or something. Maybe run some #*#* codes? any clues?? I called BOOM but the rep I got wasnt technical.
bw 1 said:
Since you have one and were considering it for RingPlus, did you check the MEID on R+ device checker - https://my.ringplus.net/device_validation_requests/new
Someone checked on Slickdeals for R+ and Ting and it was not eligible (Ting said GSM, but not CDMA).
So these may not be in Sprint's whitelist database. And if they're not, you won't be able to activate on Sprint or a Sprint MVNO.
Click to expand...
Click to collapse
I wonder how many of these are floating around on the used phone market now, and if there's an easy way to check. I guess just have the eBay seller share the IMEI with you and test it on Sprint's BYOD checker? Would it tell you if it's explicitly not going to work, or only "We can't activate this phone online.", which is ambiguous?
Can't find an unlock service on eBay for CC... at least not any for $2. Does anyone have a SIM unlock code or other method to use this phone on different carriers?
I'm trying to buy these broken phones off eBay, fix them, and sell them.

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