Boy my Moto Z Force really wants to be the first one in the world to break - Moto Z Force Questions & Answers

So first my power button wants to stop working, I "fixed" that issue and now that's perfectly fine,
But now, yesterday, literally my phone was sitting perfectly fine, on my desk connected to my computer using PDANet+ to tether its net. I use Speedify to combine both my net speeds to get one better, more stable speed (Crappy dorm room net data cap x 2)
After some hours of doing some homework, I attempted to take my phone off the USB connection, and when I unplugged it, I heard the disconnect sound, but my screen didn't come on, I tried to unlock it, nothing. Power button, finger print sensor, literally nothing worked. Connecting it back to my PC and other PCs showed XT1650 and ADB Interface in both my computers, so clearly it was working fine, but for some reason, it just wouldn't work. I prayed that the display from the inside didn't get disconnected somehow(As I've seen in two drop tests so far), and just let it die over night. Woke up, connected it to charger, and the screen powered on just fine showing that it was dead and its now charging.
Like..what. How. Why.
It literally had no reason to freeze like that and now it works perfectly fine as if nothing happened. Why does this device continue to scare the **** out of me?
I still love it to death though, great phone.

rejectedjs said:
So first my power button wants to stop working, I "fixed" that issue and now that's perfectly fine,
But now, yesterday, literally my phone was sitting perfectly fine, on my desk connected to my computer using PDANet+ to tether its net. I use Speedify to combine both my net speeds to get one better, more stable speed (Crappy dorm room net data cap x 2)
After some hours of doing some homework, I attempted to take my phone off the USB connection, and when I unplugged it, I heard the disconnect sound, but my screen didn't come on, I tried to unlock it, nothing. Power button, finger print sensor, literally nothing worked. Connecting it back to my PC and other PCs showed XT1650 and ADB Interface in both my computers, so clearly it was working fine, but for some reason, it just wouldn't work. I prayed that the display from the inside didn't get disconnected somehow(As I've seen in two drop tests so far), and just let it die over night. Woke up, connected it to charger, and the screen powered on just fine showing that it was dead and its now charging.
Like..what. How. Why.
It literally had no reason to freeze like that and now it works perfectly fine as if nothing happened. Why does this device continue to scare the **** out of me?
I still love it to death though, great phone.
Click to expand...
Click to collapse
im returning mine and having a new one sent.Never had to do this after buying a new phone. Mine is freezing up and rebooting itself while playing games. Dont understand the problem but best buy is sending me a new one . If it does the same it will go back. I think i will just wait on the cheaper UNLOCKABLE VERSION..

Stop breaking your phone! I've run into this tons of time on Android. Just hold volume down and the power button to do a virtual battery pull. Shouldn't happen too often.
Do you like Speedify? Looks awesome, but also kind of pricey. Ever found a good free option?

AdmanAbou said:
Stop breaking your phone! I've run into this tons of time on Android. Just hold volume down and the power button to do a virtual battery pull. Shouldn't happen too often.
Do you like Speedify? Looks awesome, but also kind of pricey. Ever found a good free option?
Click to expand...
Click to collapse
Dude. I tried holding the power button for like 2 minutes. I tried holding pwr + volume down for 2 minutes, nothing worked. Whether it was connected to my PC or not, it just didn't work. It was literally frozen.
I use the free version of speedify. Their referral system is stupid. You don't even have to verify any emails, I just have one main account and a bunch of other secondary ones. I could literally make an account right now with the email [email protected] and the password asdfasdf and have a new account. I always sign up under my referral link so I know when I go back to my main account I'm going to have a stupid amount of data to go through

If it's reads on adb, you can always force it to reboot via the adb reboot command.
Sent from my HTC 10 using Tapatalk

jmwils3 said:
If it's reads on adb, you can always force it to reboot via the adb reboot command.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Adb unfortunately wouldn't detect it

kenbrownstone said:
im returning mine and having a new one sent.Never had to do this after buying a new phone. Mine is freezing up and rebooting itself while playing games. Dont understand the problem but best buy is sending me a new one . If it does the same it will go back. I think i will just wait on the cheaper UNLOCKABLE VERSION..
Click to expand...
Click to collapse
How was the process, you talked to Motorola or what? Mine is giving me WIFI problems...

I talked to best buy ,sent me one the next da
Sent from my Nexus 6P using Tapatalk
---------- Post added at 09:35 PM ---------- Previous post was at 09:33 PM ----------
It did the same thing but it did quit telling me WiFi was on when it wasn't ...The second one is better and actually seemed to make my jbl alot louder unless it got a update I missed on
Sent from my Nexus 6P using Tapatalk

RK2116 said:
How was the process, you talked to Motorola or what? Mine is giving me WIFI problems...
Click to expand...
Click to collapse
I actually just ordered a replacement from Motorola, you can get it through here: https://motorola-global-portal.custhelp.com/app/mcp/service/
Just be careful:
Option 1 is free but requires you to send your device back, wait for them to fix it, and then send it back (says it takes approximately 10 days total)
Option 2 technically costs $24.99, and requires you to only send your device back when you get your new phone (up to 4 days), however, there is a security hold just incase someone tries to scam them and hold their phone forever, and there's a tax on that too. So you'll be immediately charged ~$600 as soon as you choose this option, but it will be back in your account after you send your phone back.

rejectedjs said:
I actually just ordered a replacement from Motorola, you can get it through here: https://motorola-global-portal.custhelp.com/app/mcp/service/
Just be careful:
Option 1 is free but requires you to send your device back, wait for them to fix it, and then send it back (says it takes approximately 10 days total)
Option 2 technically costs $24.99, and requires you to only send your device back when you get your new phone (up to 4 days), however, there is a security hold just incase someone tries to scam them and hold their phone forever, and there's a tax on that too. So you'll be immediately charged ~$600 as soon as you choose this option, but it will be back in your account after you send your phone back.
Click to expand...
Click to collapse
its give me 3 options, u select request a repair? and then, if i choose the 1rs one, they will pay for the shipping and all the stuff? its secure?

Related

Big Problem with USB

Hi. I moved from a DInc on Verizon to the Vibrant because I hated the sunlight on an AMOLED, and because Verizon was stealing my money. Although honestly verizon just lowered prices, and Tmo's network is still crap in my town.
Anyways down to business: My phone is rooted, and I applied one click lag fix. I am assuming that was when problems started but then again not for sure. I've gone from stock to Vibrant5 to Vibrant6 roms, no change.
The first problem here is this: my phone always thinks it's plugged in to USB. It cycles on an off, but never just stops and stays normal. I'm talking several times a minute ''usb connected'' or whatever on, off, on, off... annoying but no big deal. Except that freaking battery meter that pops up when your phone is off but plugged in via USB starts popping up when it's not plugged in and my phone is turning on... but since there isnt really usb in, it just hangs and resets. The second I plug in a real usb, meter pops up and i just turn it on and all good.
Second problem, which makes it so bad: my phone does this things that I've seen on XDA several times where when the processor bogs down, or GPS is on, or whatever taxes the phone, it will randomly reset once or twice a day.
Put those together and what you get is me, in public away from a charger, with a phone that won't turn on. WTF. So I repeatedly take the battery out and jam the power button till once in a while I'm able to start it before the stupid usb thinks its plugged in. Other times I'm screwed till I find my car charger.
Now, what can I do? Before anyone says warranty, yes I unrooted, did my best to unlagfix, and went to the Tmo store. They ordered me a new phone. However I have to send mine in when it gets and here and would like to insure there is no root related crap for them to find, plus I'm stuck with this phone freaking out on me for another week.
I was having the same problem , but it started since.my dougther put the usb canle in her mouth xD , I just cleaned the contacts and waited a few hours but now is fine , running
Vibe6 oc
Sent from my SGH-T959 using XDA App
cleaned the contacts on your cable, or inside your usb port on the phone? How would you clean those?
Sooooo, no input huh. Okay then.
trevorwhopkins said:
Sooooo, no input huh. Okay then.
Click to expand...
Click to collapse
If people keep messing up their phones by rooting and flashing roms and then, rather than trying to fix the problem, send them into tmobile, I bet future firmwares and android phones will be more like the iPhone and iOS.
First I would try to flash it back to stock and leave t factory. Then if problem persist, its probably hardware. I mean you are returning it anyways so flash it back to the stock rom and do a factory reset
Sent from my SGH-T959 using XDA App

need help identifying the problem with my nexus

basically the screen wont wake up after putting the phone to sleep. i can feel the vibrations on the phone (so touchscreen is still registering touch, just not displaying anything)
i had dropped it in the snow about a month ago, although none of the water stickers have been tripped, it started doing this as soon as i took it out of the container of rice the next day.
any help would be appreciated, i cant really understand why the screen would work until i put it to sleep.
i'm so tired of my HD2 running CM7, phone is just too big. ha.
No ideas? I've tried to flash a different ROM thinking it might have been a software issue, but that did nothing. The screen will only work on the first boot.regardless of the ROM
Sent from my HTC HD2 using XDA App
Try a different sd card or even remove the existing sd card and see what happen.
baseballfanz said:
Try a different sd card or even remove the existing sd card and see what happen.
Click to expand...
Click to collapse
just tried booting w/o the sd card, with a spare sd card, and a blank brand new one. no change between any of them
thanks for the suggestion though! i'm still trying everything i can think of to try and get this figured out.
edit - also once the screen goes to sleep, its not just a simple reboot to get the screen to work again. i need to pull the battery and let it sit for at least 15-20 seconds. otherwise it will still just be a black screen.
Send it in to HTC for repair.
Sent from my Nexus One using XDA App
Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option? Also, you could try plugging in your phone to charge and see if the screen wakes up. (just process of elimination)
CrispiVizz said:
Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option?
Click to expand...
Click to collapse
awesome idea, i just tried it but unfortunately its the same issue.
the hardware sleep button clearly works, and the screen is working too. this issue seriously makes no sense to me. i'm about to get fed up and mail it in to HTC.
so i had sent my phone to HTC to be repaired. they quoted me anywhere from 60-200 bucks. they recieved the phone today, and shipped it back out within 2 hours.
they did not contact me asking for my payment information or if i approve the repairs.
is it possible that they mailed it back to me because i was rooted?
Or possible that they pressed the power button and the screen came on
Keep us updated. It seems strange that they've turned it around so quickly!
wow i cannot believe this
they sent me a brand new phone, no charge. i was out of the 1yr warranty too.
i was seriously prepared to spend 200 bucks, but they did it for free. SO HAPPY
awesome customer service HTC, this is why i have only owned HTC's for the last 3 years.
so just to clarify how awesome HTC is:
my phone was rooted with CM7
out of warranty
dropped in snow
and they replaced it for free.

[Q] It seems to be a "full brick"

Was updating using Odin when, as my luck always proves out, a circuit breaker tripped and cut power to my PC. The phone seemed to be frozen on the "Download Mode" screen (30+ minutes of zero activity) so I pulled the battery. Upon reinserting the battery I discover that the phone is 100% unresponsive. I've tried every trick google could produce for me with the exception of the "homemade jig" method as it seemed fairly clear that the phone needed some semblance of life for that to be effective.
So, my question is... WTF??? I've soft modded wiis, hard modded xboxes, hacked PSPs flashed hundreds of phones and generally revel in futzing around in this manner of endeavor and have NEVER bricked a device (even after some incredibly stupid mistakes). This just doesn't make sense and I haven't seen sysmptoms such as mine presented in any of my web searches. Any ideas???
I'm not saying your not a modder, but you should know to have a UPS hooked up to your dev box, for me its a laptop, so...
Anyway, try removing the battery for 1m, press power button with batt removed, now start up Odin, plug the phone in (batt removed still) and see if the phone connects. I'm sure someone will pop in here and provide links to several threads that describe different methods to help you fix this, I would but I'm sorta busy...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Keep the battery out for like a half hour and then try again. That has worked for some people.
Or try the mysterious button that may or may not exist. I know I'd be pushing the heck out of it just in case.
Thank you so much for your quick input... I tried precicely that 3-4 times (google search turned it up) and it was a futile endeavor.
And yes, I am fully aware of all the proper precautions to take, unfortunately I am also fully stupid with frightening regularity (well, maybe just lazy and reckless), I seem to have become a tad cocky as I have never really had to face disaster before today.
It won't happen again!
plug phone into computer without battery. Then hold power and 1 to go into download mode (still no battery)
That there is what I've seen as most effective thing to work on bricked phone's.
cool... I just popped out the battery and will let you know the result in about 40 minutes...
this happened to me recently, i found a post with the solution being to pull the battery out of the phone hold down 1 and the power button at the same time before popping the battery back in and it will send you to the proper screen to odin back to what you need, worked perfect for me
oh crap I editted my previous post. i forgot to mention go into download mode...
It's --
Remove battery and plug into computer. then go into download mode WITHOUT Battery still.
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Krojian said:
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Click to expand...
Click to collapse
there is no hole in the back case of my device. I've had my device powered on and bent the **** out of a paper clip trying to push the 'hidden magic button' to no avail.
YMMV (false hope ??)
Cool, didn't know that little button existed!
I bricked mine the same way a few weeks ago and tried every trick in the book over the course of 2 days. It was truly bricked. I don't have insurance; however, my phone was under warranty. Since I couldn't get the phone to boot or anything I figured there was no real way of telling what went wrong. I sent it in for warranty repair and 10 days later, the phone returned in working order. Work order says they replaced the main board. I marked the phone before returning it so I know its the same phone and it works fine now.
And before anyone says anything, I know, I'm an evil bastard. But I figure it's payback for a samsung flatscreen that died 6 months out of warranty.
I've done this, leaving my battery out for 20 mins or so, and leaving it out while going into download mode worked for me. I don't know why but sometimes I can't even get into download mode with my battery in.
keeepinitgansta said:
Cool, didn't know that little button existed!
Click to expand...
Click to collapse
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
daddymikey1975 said:
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
Click to expand...
Click to collapse
I hope you guys are messing with him...
hardrock121 said:
I hope you guys are messing with him...
Click to expand...
Click to collapse
No, it's just not proven. Some people swear by it, some say it's a myth and some say it depends on when your phone was made.
Sent from Godot's place.

Dead Nexus S

Hi guys,
Tried searching for my problem, but though I found some similar stuff, noone had quite my problem.
I was checking my Nexus S after a trip and it was with the 'emergency only' message. This sometimes happens to me, not sure if it's due to the roaming activation or caused by a bug where the radio subsystem crashes after a long period without network.
Anyway, I proceeded to my common solution: Turn off and reboot.
Except that after the phone was off, it would not turn on.
It doesn't even vibrate. It doesn't show anything when connected to the wall socket or to the computer. It's just completely dead.
Now, I'm not even sure if this is a hardware or software problem. Any idea on how I can debug this?
Here's what I've tried:
1. Take the battery out: no changes (even tried leaving it out overnight).
2. Charge the phone overnight: no change.
Next step: I'll go to a store and try a different battery... meanwhile I'm without my primary phone which sucks... Can anyone help?
Thanks in advance!
Try booting your phone into the bootloader. Hold the power button and volume up button simultaneously.
If it is not the battery, i can see what else you can do, a "dont turn on" phone is a dead end...
Sent from my Nexus S using XDA App
Guess I'm screwed... I had some pics and other data there... anyway I can get it back? i.e. is there a way to remove the internal sd card?
saranyan said:
Try booting your phone into the bootloader. Hold the power button and volume up button simultaneously.
Click to expand...
Click to collapse
Was this tried? Cause if that works there's hope for you yet.
BlackHawkA4 said:
Was this tried? Cause if that works there's hope for you yet.
Click to expand...
Click to collapse
Yup, it was one of the first things I tried. No sign of life... I can't get a single sign that the phone is even being powered. It's like the battery was taken out.
nunocordeiro said:
Yup, it was one of the first things I tried. No sign of life... I can't get a single sign that the phone is even being powered. It's like the battery was taken out.
Click to expand...
Click to collapse
Sounds like something is wrong with the hardware then. Have you brought it the store? Might need to get a new one on warranty.
I have the same issue with my old Blackberry 9000. It worked fine up until I stopped using it. Left it in a drawer for a few months. Went to sell it to Sprint. Wouldn't turn on. No LED, no nothing. Worked fine months before when I was still using it. To this day I have no idea what's wrong with it and it doesn't turn on.
Why not get an external battery charger and charge the battery up and then test it?
All true, and after trying with a new battery I'll have a bit more information.
But what strikes me as odd is that I didn't leave it in a drawer - I didn't even let the battery run down... it was just a damn reboot! I shut it down, and then couldn't power it up again (try and imagine THAT happening to you). It would be odd for the battery to be sucked dry all of a sudden...
I have a feeling that there's something else... maybe while shutting down something burned out in the power circuitry....? =S
No one ever heard of anything like what I'm experiencing? It sucks to be the only one!
Thanks for all the help so far, guys!
If you can get to download mode nothing is lost. Just flash new image via Odin.
Sent from my GT-I9000 using Tapatalk
nunocordeiro said:
All true, and after trying with a new battery I'll have a bit more information.
But what strikes me as odd is that I didn't leave it in a drawer - I didn't even let the battery run down... it was just a damn reboot! I shut it down, and then couldn't power it up again (try and imagine THAT happening to you). It would be odd for the battery to be sucked dry all of a sudden...
I have a feeling that there's something else... maybe while shutting down something burned out in the power circuitry....? =S
No one ever heard of anything like what I'm experiencing? It sucks to be the only one!
Thanks for all the help so far, guys!
Click to expand...
Click to collapse
Never heard of that happening, but it's a possibility... Still, I would first attribute it to a bad battery and try that first
Sent from my Nexus S 4G
With a new battery (that works on another nexus S) still no luck. =(
I still can't find anyone with this problem. I feel like the unluckiest idiot on Earth.
I assume I can't get to download mode since I can't even get the phone to report it is charging (it used to do that even if off). Do you want me to try anything, though? I'm open to suggestions until Monday. Then I'm taking it to Samsung. Hope they can recover my pictures.
BTW, my receipt doesn't have the IMEI and a customer service rep told me I need it on the receipt or they won't give me free support. How can I get it with the phone off?
Regards and thanks to all who responded,
Nuno
nuno, if you cant power on even with a new charged battery, then it's a harware fault and nothing can me done... =o\
but thanks for the advice, i never thought about the data in sd card, i guess i should make some backups! =o)
nun
BTW said:
Look under your battery. IMEI should be printed on the sticker beneath. Good luck!
Click to expand...
Click to collapse
I've got the same problem: dead nexus s after a reboot. It says "no service" emergency call does not work. I tried pretty much everything like switching the battery, recovery mode, plug it in, etc. I even updated its image to the latest I've got access to. No luck. I'm already contacting samsung to get it replaced.
odd things can happen ... it sucks
igorgatis said:
I've got the same problem: dead nexus s after a reboot. It says "no service" emergency call does not work. I tried pretty much everything like switching the battery, recovery mode, plug it in, etc. I even updated its image to the latest I've got access to. No luck. I'm already contacting samsung to get it replaced.
Click to expand...
Click to collapse
Did you try flashing a different rom? Or radio/
I haven't experienced this myself but I'm very interested on what happened. Did you guys flash any custom ROMS? or Radios for that matter?
This looks very similar to what i have. I just got my nexus s GT-i9023, it doesn't boot into fast boot, recovery, download mode or normal. The most activity i have got so fare is when i take the battery out, put it back it, and try turn the phone on it will sometimes flash then do nothing. I have looked every ware. When i use "./platform-tools/adb get-state" it returns "unknown". Any help would be great.
What i think i did was this:
- Unlocked bootloader, this worked
- restart
- installed clockwork mod with fast boot, this worked
- wiped data
- wiped cache (correct me if i spelt that wrong, or anything else)
- flashed cyanogenmod, this got an error but i didn't notice it the first time and i can't remember what it was.
- flashed gapps, this didn't work, when i restarted the phone it said that the installer for gaps had quit.
- restarted
- flashed cyanogenmod again, this is when i noticed the error
- restarted, didn't change anything
- wiped data
- wiped cache
- flashed i9020t recovery, this http://forum.xda-developers.com/showthread.php?t=1061855 i think this is what stuffed it up because my phone is i9023
- wiped data after flashing, thats what it said to do, i thought it was strange but i went along with it.
- wiped cache
- reboot
- now doesnt work.
Take it to the store where you purchased and claim ignorance!

Bricked My 6P, But Not Sure Why/how.. Any help is appreciated

I'm pretty lost on this one and after hours of searching, have not the slightly clue how (or if) to fix it...if it can even be fixed.
Past few days I've noticed the phone randomly rebooting, some of the times it says my battery is 0% when it's almost full. Today I went to go wipe it and reflash Pure Nexus. While wiping and flashing it, it ended up in a boot loop. I've tried everything to get the phone back up and running. I've tried attempting to flash different ROMs, the stock images (tried T and Q), doing a hard reset, factory reset. Literally everything under the sun that I know to do or have looked up.
Right now the most my phone will do is turn on, shows the Google screen, the reboots and repeats. Sometimes when the phone is off, I have to hold the power button for a minute or 2 to get it to turn on. Still, can only get in the bootloader, but can't get it to boot further than that.
Any help is appreciated, I'm at a loss on this one....and phoneless. :crying:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
Techno Peter said:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
Click to expand...
Click to collapse
I also tried to lock the bootloader and re-unlock it, with no luck. Called Google and they weren't any help, least outside of what I've already tried. I'll be calling Huawei tomorrow when they open.
As of now, it seems when I unplug my phone, it just turns off. I plug it back in, it goes into bootloop (without me hitting power button). Sort of wondering now if the battery just took a dump?
The phone started acting funny every since I tried to Android N. I'm going to attempt to try flashing N again, just for kicks.
I found a USB charger at work. While not a fast charging one, it was enough to allow my phone to boot up. Apparently there is something wrong with the battery some how. When it booted up, it showed I still have 48% of battery left so I took it off the charger. About 5min after booting it shut down again. Now that it's on the charger again, it'll boot back up and now shows 1% of battery.
I can't figure out for the life of me what the deal is. Looking like I'll need to lock the bootloader and RMA it back for warranty and get a properly operating phone. I'm curious how quick this will happen to get a working phone? I'm up for an upgrade through Sprint, think at this point it's best to go get a new phone to use in the meantime since I have no old phones to use in the meantime. If Huawei gets me a new phone within 14 days I can take the new one back and rock on with Nexus. Kind of sucks, but just my luck.
InfiniteReality said:
I found a USB charger at work. While not a fast charging one, it was enough to allow my phone to boot up. Apparently there is something wrong with the battery some how. When it booted up, it showed I still have 48% of battery left so I took it off the charger. About 5min after booting it shut down again. Now that it's on the charger again, it'll boot back up and now shows 1% of battery.
I can't figure out for the life of me what the deal is. Looking like I'll need to lock the bootloader and RMA it back for warranty and get a properly operating phone. I'm curious how quick this will happen to get a working phone? I'm up for an upgrade through Sprint, think at this point it's best to go get a new phone to use in the meantime since I have no old phones to use in the meantime. If Huawei gets me a new phone within 14 days I can take the new one back and rock on with Nexus. Kind of sucks, but just my luck.
Click to expand...
Click to collapse
That's exactly what you should do. Most probably the battery is dead or malfunctioning. Charge it with that spare charger for a few hours, then restore stock and lock the bootloader. Finally, turn it up for RMA.
I never had a single out-of-the-box issue with any of my 5 Nexus devices. I hope the replacement that you receive will be up to the satisfaction.
Techno Peter said:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
Click to expand...
Click to collapse
DJBhardwaj said:
That's exactly what you should do. Most probably the battery is dead or malfunctioning. Charge it with that spare charger for a few hours, then restore stock and lock the bootloader. Finally, turn it up for RMA.
I never had a single out-of-the-box issue with any of my 5 Nexus devices. I hope the replacement that you receive will be up to the satisfaction.
Click to expand...
Click to collapse
Thanks for the confidence. I'll do just as suggested and return it.
I'm up for an upgrade, although I have to do online so I don't have to pay an extra $30/month for a phone I'll sell after getting my 6P back. I hate sprint not letting me do it in the store, such a PITA. If I do online I can just get the discount and sign a 2yr contract which is fine with me. Any idea if they will ship a new phone so I'm not without a phone for week(s)?
InfiniteReality said:
Thanks for the confidence. I'll do just as suggested and return it.
I'm up for an upgrade, although I have to do online so I don't have to pay an extra $30/month for a phone I'll sell after getting my 6P back. I hate sprint not letting me do it in the store, such a PITA. If I do online I can just get the discount and sign a 2yr contract which is fine with me. Any idea if they will ship a new phone so I'm not without a phone for week(s)?
Click to expand...
Click to collapse
Sorry, but I never had any experience with an international carrier like Sprint, so can't say. Someone here would be able to answer this better than me. :highfive:
Thanks for the quick reply. I'll call Huawei here in a few and start the process and find out. Fingers crossed they will ship a new phone, even with a temp hold on the money while I send this broken one back. I'll post what I find out, just in case anyone else is curious and searching for the answer.

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