Internet connectivity issues - multiple apps, but not all - Samsung Galaxy S7 Edge Questions and Answers

Hello! My model # is SM-G935V running Android 6.0.1 on VZW. Security patch is July 1st, 2016
For a while now, I've had issues with internet connectivity. I'll be connected to a wifi network or mobile data with a very strong connection and I'll get the Google blurb at the bottom of the screen saying "no internet connection".
In addition to this, Facebook (running the latest version of the app) often gives me a "can't connect right now" in the same case, and this happens often.
Now lately, when I say "OK Google" and ask it a question, it also says I'm offline.
In addition to this, (Not sure if unrelated or not) Spotify often doesn't play the next song without me going back to the app or pressing pause/play. I'm running the latest edition of everything.
This is very frustrating and I feel like I can hardly use my phone to the best of its ability.
Thanks!

sometimes I have the same problem, I think it´s problem from my brand, I´ll go there today to see what´s going on with there signal if they are the problem...

Do You use any build.prop tweaks? I used to and had same problems. If You don't then maybe try to backup Your data and reflash a stock rom with odin from sammobile. Oh. And every time You flash a new rom through odin, to make sure that it will do a clean flash, factory reset Your device and then flash it. This way it will be clean.

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android market terms of service problem

Hello, i finally got my Hero. loaded a new ROM onto it and rooted it, but i´m having some trouble with the market app. whenever i try to open it it just says loading "android market terms of service" and stays there forever, the only choice is to wait longer og choose decline.
I´ve triyed both on wifi and gprs connection, and every other application on the phone can use both connections to browse and so on.just not android market..
Here is a little infor about the phone to help you figur my problem out.
ROM: update-hero-modacocustomrom-1.1-signed
Firmware version: 1.5
Baseband Version: 63.18.55.06U_6.35.04.25
Kernel version: 2.6.27-a550404199 [email protected] #521
Build number: 1.79.482.3 14733 CL#49365 release keys
Software version 1.0.0.A6288
Hope some kind soul is willing to help me out, thank you in advance.
I just put 1.1 on my Hero a few hours ago, and Market is still working fine for me. i did update the radio first though; you might want to try that.
otherwise, it could just be Market playing up, not at all unusual in my experience...
Updated the radio to this version, "update-hero-radio-63.18.55.06_6.35.05.15-signed" still no luck getting allowed to accept the terms of service, but i seems that the phone now has better signal strenght to the phone net.
After apoximitly 5 minutes i get a window instead of the loading screen where is says "Attention. An error has occured. Please try again later."
this sounds similar to teh connection errors that people are experiencing when they skip the sign in process during the initial set up. In general,m the only solution to that is to hard reset and sign in to google at the very first opportunity, during the set up screens and before you ever see the touchflo homescreen.
of course, it could just be a proxy in the APN settings.....
Year, i had that problem on the first time i changed the ROM, on that occasion i skipped the google account setup, and couldn´t use any program the used the internet.
But on this install i did do the sign in on first boot, and every program other that market that uses the internet or GPRS is working (weather, browser, mail, stock´s and so on)
Only thing that won´t start is the market tearms of service.
I had the exact same problem.
You need to contact your service provider and get the APN settings for your provider. After you have entered them in connect to marketplace over 3G and you should be fine.
My problem was caused by my phone company, Chess.no, shipping the unit with APN settings for Netcom! Obviously with a Chess sim inside the phone had some connectivity problems. Once the Chess APN settings were in I got connected straight away.
are you using wifi or 3g? I heard that market likes to make it's initial connection over 3G....
sadly i have a locked t-mobile G2 so i don't have any of these problems, i just sign in and it is automatically set up for me over 3G.
Arctic Matt was spot on, there was no APN profile in the phone, just made one with a name. after that it worked instantly.
Thanks alot.
Thanks for listening
I cannot believe that Scandinavian mobile providers, with their lazy ass coffee drinking cake eating lifestyle, have failed to notice this problem. If you look around on other forums (Google, Chess, Netcom) there are tons of people with this shortfall. I am so sick of this constant crap in Norway that I am moving my entire family over to Canada! In Norway, the technology is there and people want it but the companies providing it are infested by tech thick 50 year old management morons who are incapable of overseeing projects.
Just imagine if you were not a member of xda devs and have just got this phone as an average Joe. No apps! No help! ...and they wonder why people hack the phones to hell.
Glad I could help.
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
cyberdog100 said:
Sorry to dig up an old thread but I've got the exact same problem and have tried everything listed here. I had this issue on my LG Optimus One running Froyo, I flashed with a new ROM and still have the same problem.
I tried:
1. Master Reset through the phone (3 times!)
2. Entering APN and connecting via the mobile network before using WiFi (also tried WiFi first before using mobile network, no difference).
3. Signing in through the YouTube App and ensuring sync was on, yes that works, and I can see my Gmail, but still can't sign into the Market.
After (3), each time I try to open the Market I get " An error has occurred. Please try again later." and the Market just exits.
Anyone have any other solutions which might work??
Click to expand...
Click to collapse
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
nijnvy said:
Sometimes your provider will block your connection to market, until you verify that you are over 18 (as a child proofing method) etc.. (even on wifi, somehow)
at least that was a problem with someone I knew.. .. I assume master reset would clear market data and cache?
Click to expand...
Click to collapse
I don't think that's my issue, I've used my SIM as well as many other SIMs in other Android phones to access the market, it just seems to be an issue with this particular handset, oh well its weird!
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
pogoetic said:
Did you find a solution to your problem? I just flashed Android 2.2 to my HD2 and have a similar problem, only android market wont work.
Thanks!
Click to expand...
Click to collapse
I am having this same error as well.
Okay so i had to download an app called MoreLocale2 and force the locale to English(United States) and hard reset the phone. Worked fine after that. Hope it helps!
Android market just works here if google talks is enabled and connected...

4.4 (KRT16S) WiFi problems

Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
EDIT: The WiFi connects and most of the apps work, it's just some of the Google apps that do not: Google+, YouTube, Play store/music, Hangouts and some others.
GappaX said:
Hi,
I'm having WiFi problems, let me explain the situation:
A few days ago I got the 4.4 (KRT16S) OTA update, let it update, almost all was working fine, but as Android goes, some features were missing when you update (like the Storage Access Framework file picker, it just wasn't active and a few others).
So I factory reset the device (please note I have it completely stock, no root, no unlocked bootloader etc.), after it did it's dirty job I logged back into my Google account and it started to restore my previously installed apps. All fine so far.
After opening Google Play store there were all the images missing and a message telling me that I have no "network connection", which was funny because I could traverse the store, install apps, but just no images.
Next was the Google+ - again telling me I had no connection, the same Google Music, Hangouts and every other third party app that somehow uses (imho) the Google Authetication/Account were reporting errors. On the bright side, gMail/Authenticator/Gallery/Photos were ok... Rebooting the device did not help.
As it was quite late I said "screw it" and went to bed. What was my surprise the next day after logging into the compay WiFi that it works like it should, no errors whatsoever. So I thought "ok, it just needed some time" (whatever that would mean :silly.
After I came back home, logged into my WiFi and again - the same problems. I tried meddling with the encryption modes, even opening it completely, turning off QoS, lowest speed modes, changing channels (not that would help, but I'm desperate ) etc., but to no avail.
Please note that it worked on "before the factory reset" KitKat, 4.3 and 4.2 Jellybean, also Transformer Prime and HTC Wildfire S (bunch of different roms and versions since I have them) are using that WiFi with no problems.
Anybody having similar problem? Is there a fix for that?
Thanks for your time
Click to expand...
Click to collapse
how old is your router? Does it support 2.4Ghz or 5Ghz? In Wifi, select "Advanced" and select the frequency that your router support.
I have this one, not that old, but still only 2.4 GHz:
- D-Link DWL-2100AP
- http://www.dlink.com/-/media/Business_Products/DWL/DWL 2100AP/Manual/dwl2100ap_manual_EN_USA.pdf
Update: Well...somehow it fixed itself after a while (day), the only permanent change to my WiFi settings was changing the channel and SSID...no idea what's the reasoning behind this, but I'm glad it's working now
The problem is DNS related - once I set Google's DNS (8.8.8.8, 8.8.4.4) for my home WiFi on the phone, all the problems were gone. Fixed the problem on my N4 KitKat and another user's N7 KitKat with completely different AP/router.
Weird - all the other devices have no problems with my router's DNS (different device than the AP). Hope that helps somebody who has the same problem

[Q] Help! Wifi slow with APPs only!

So as of the past few days my apps BARELY move when im on wifi. Facebook, gmail, all ridiculously slow. I did a speedtest and im getting good down and up speeds, 30 down, 5 up. My wife's android (different model) has no issues when on wifi so i cant blame the router. If i use the browser on the phone i have no issues at all, it is strictly with apps. I have no idea what could be causing this. I tried searching and couldn't find a solution any where. Any help would be appreciated. I am currently on version 4.4.2.
Things i have tried: disabling wifi optimization, changing location settings, turning off the radio to just use wifi.
Just strange this happens out of the blue.
Thanks!
Lou
Think back, what have you installed recently? What has been updated through the Play Store or other such service? Go through each entry in settings and verify you haven't inadvertently checked or unchecked something. Turn off all syncing and disable any auto photo, system back up etc uploading. Check in about phone and see if you're up to date on system software. If you are you're probably not getting an OTA.
If nothing else, you can always back up data and such off phone and do a factory reset.
Sent from my Nexus 4 using Tapatalk
So here is an interesting development. I was away this weekend and was able to jump on another WiFi network connection...problem went away! Came home, still very slow! Why would it be just my phone and not my wife's? Double checked all of my phone setting and they are fine. I have a Comcast all in one modem/router so I'm not sure how to access it. I'm going to call them to find out. When I do get in there what should I check for??

[Q] WiFi Troubles?

Ok before I begin with this thread I'd like to say although I'm a new user, I have been on XDA for quite some time. My old account information has been lost.
Basically, my WiFi on my SGS4 I9505 is working when I'm at home, but I can't connect to the one at work. It used to work flawlessly, connected without me clicking the buttons, but now it says "Connecting" then straight back to "Saved"
What have I tried?
- New roms, different Android releases
- Searching forums
- Completely re-flashing the stock firmware via Odin
- Multiple modems via Odin
No matter what I do, I can connect at my home modem but not my work one, all of my work colleges are connected, I've had my friend try connect it (he was the man who introduced me to flashing ect) and he hasn't a clue.
Any advice would be appreciated & the reason I'm creating an entirely new thread is due to the fact my WiFi works at home so it's not just a bug there. Thanks.
irscotty said:
Ok before I begin with this thread I'd like to say although I'm a new user, I have been on XDA for quite some time. My old account information has been lost.
Basically, my WiFi on my SGS4 I9505 is working when I'm at home, but I can't connect to the one at work. It used to work flawlessly, connected without me clicking the buttons, but now it says "Connecting" then straight back to "Saved"
What have I tried?
- New roms, different Android releases
- Searching forums
- Completely re-flashing the stock firmware via Odin
- Multiple modems via Odin
No matter what I do, I can connect at my home modem but not my work one, all of my work colleges are connected, I've had my friend try connect it (he was the man who introduced me to flashing ect) and he hasn't a clue.
Any advice would be appreciated & the reason I'm creating an entirely new thread is due to the fact my WiFi works at home so it's not just a bug there. Thanks.
Click to expand...
Click to collapse
Same exact thing happening to my S4 SPH-L720 (Sprint). Using NegaliteROM 4.4
Tried:
-Re-flashing ROM
-Updating PRL & Profile
-"Forget Network" and re-typed password (confirmed with IT dept password hasn't changed)
- Cleared google account ("Backup and reset" portion) then re-synced after failed login.
And as irscotty stated, wifi works EVERYWHERE else and it just goes straight to "Saved Secured"
Is there a way to reflash the Wifi card to an older Firmware? I don't recall updating it manually, and I believe that is the only way to update it (correct me if i'm wrong). If so, is this even advisable....
Thanks
The only other thing I can think is perhaps the contract provider has cut down the WiFi limitations?
Not sure if that's even possible but every other modem I connect to is just a few feet away, the one at work is perhaps 5-8 metres. But was working 100% prior to this, and the signal strength is saying "Strong" just wont connect
irscotty said:
The only other thing I can think is perhaps the contract provider has cut down the WiFi limitations?
Not sure if that's even possible but every other modem I connect to is just a few feet away, the one at work is perhaps 5-8 metres. But was working 100% prior to this, and the signal strength is saying "Strong" just wont connect
Click to expand...
Click to collapse
Yeah I'm literally 1 yard away from the router. What do you mean by cutting down on limitations? Blocking the amount of mac id's from the router homepage ?
No it has been known in the past for your data providers to cut down your WiFi range to force you into using their data, as opposed to WiFi.
Although to my knowledge, this can only be done through an OTA update on the original software (not custom)
My current solution to this is by changing my Mac address and have successfully logged back in. Seems like was I indeed being blocked. But have no confirmation yet. I use a program called MacChanger (requires root) and hard change my ID when I'm at work. Has been working for a few days now.
Good luck
irscotty said:
No it has been known in the past for your data providers to cut down your WiFi range to force you into using their data, as opposed to WiFi.
Although to my knowledge, this can only be done through an OTA update on the original software (not custom)
Click to expand...
Click to collapse
dis666 said:
My current solution to this is by changing my Mac address and have successfully logged back in. Seems like was I indeed being blocked. But have no confirmation yet. I use a program called MacChanger (requires root) and hard change my ID when I'm at work. Has been working for a few days now.
Good luck
Click to expand...
Click to collapse
Going to try this when I'm at work next, will let you know. Thanks

ProjectFi 6P Random Loses Data Connection - Refuses to Reconnect after EVERYTHING.

It's pretty simple and the topic explains it almost fully.
I noticed a few months back that I wouldn't get any Data Connection on Project Fi and most of the time I'm on WiFi and took a while to notice.
I simply factory reset the phone and it came right back to working after I completed Setup...not sure if that had anything to do with it now, though.
I had a repeat, for the sake of full disclosure, I had just updated TWRP, updated busybox pro by uninstalling and updating and reinstalling busybox, and flashing SuperSU 2.82 Beta .zip
I'm not sure if it was broke before this or not, but it couldn't have been but for a few days I guess....
Resetting Network Settings, Factory Resetting via TWRP (Wipe) and the regular "Settings" route and even going into the diagnostics and switching the radio on and off while switching from LTE Only to WCDMA, GSM, switching everything on and off...desperately, and putting it back yeilds errors when trying to "Run Ping Test" every time....
Service lists as Connected....Activation after setup shows my phone number and "The Data Connection Should Be Active" like normal. Blowing the SIM slot out, "wiping off" the SIM card and putting it back in - nothing...
I don't know what else to try, I contacted google finally and think I may request a new SIM card but I doubt that is it since it read my phone number and "activated" the phone, and it can receive voice calls (ONLY)
What baseband are you using?
Do you know about the dialer codes? https://forum.xda-developers.com/nexus-6/general/project-fi-fi-dialer-codes-to-force-t3132393
I have also noticed that freezing or removing hangouts causes issues, especially with connecting to Sprint towers.

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