Galaxy s4 i9500 doesnt connect to pc. Stuck in bootloop. No recovery or safe mode. - Galaxy S 4 Q&A, Help & Troubleshooting

Okay so here goes. I've looked at the forums searching far and wide for anything that may help.
The problem is I have an S4 that had some battery problems. (swollen) so i replaced it out for a new one. The shop that I bought it from claimed that it was an original replacement battery (I live in Pakistan so finding an original battery was hard for me). So the phone worked fine for about half a month and now it's acting weird.
1. It seems to be stuck on a boot loop. but sometimes will start and run for a few minutes (random amount of time) and then go back into the reboot phase.
2. the phone does not go into recovery mode. The recovery screen pops up for a second followed by a no command screen and then phone goes back to boot loop.
3. the phone doesnt go into safe mode either. So i cant check if its a app related problem.
I tried to then flash a new recovery or the stock rom. The phone doesn't connect to odin/ nor Dr.fone for android.
-> Windows doesn't install the MTP drivers even though i have the latest version of KIES installed.
-> I have checked with a replacement battery the problem still persists.
Please HELP!!

Boot it into download mode, then try connecting it to a PC.

@GDReaper
The phone goes into download mode but the computer doesn't recognize it. It doesn't connect to odin and it says mtp drivers aren't installed..

T3R3NC3 said:
@GDReaper
The phone goes into download mode but the computer doesn't recognize it. It doesn't connect to odin and it says mtp drivers aren't installed..
Click to expand...
Click to collapse
Did you install the Samsung drivers? Windows won't do it by itself.

GDReaper said:
Did you install the Samsung drivers? Windows won't do it by itself.
Click to expand...
Click to collapse
yes I have samsung Kies installed, I also tried to install the drivers separately.

T3R3NC3 said:
yes I have samsung Kies installed, I also tried to install the drivers separately.
Click to expand...
Click to collapse
Then try a different USB cable.

Try a different USB port, different computer, and different OS.

Related

Unable to see phone when in download mode

I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I was having a similar issue with my MBpro, nothing would recognize my phone. Tried it on another comp and bingo. I think stuff is just finicky with USB ports. Lame-o.
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure so when u see its charging for 30 sec. Then put the cellphone into download mode... and that should work
maldito.boss said:
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure let it charge for 30 sec and the put it into load mode... that should work
Click to expand...
Click to collapse
Yea...this post made my brain hurt...and of course didn't change anything...but..thanks?
Here's another piece of info that may help nail down the problem...
Odin is able to see the phone if I boot into Clockwork recovery mode but because clockwork is up the phone can't receive a flash but Odin does see the phone with no problem. It just still won't see the phone when booted into download mode.
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I use windows7 64 too. I encountered tons of problems when trying to flash my epic. first my computer doesn't recognize my phone in download mode. after i wipe out all the drivers and reinstall them. finally i get my computer recognize it under download mode, but Odin froze every time during the flash.
Finally, i tried on another desktop computer with windows XP. Everything went perfectly. So maybe you should try that too.
I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?
Pirate-M.Lifnen said:
I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?
Click to expand...
Click to collapse
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
I had the same problem, I couldn't connect it to 3 of my pc's. 2 xp's and one windows 7. Turned out the port on the phone it self was broken, had to take it sprint and get it replaced.
Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.
i had an extremely similar issue as to what you are having. I have 3 win 7 machines and 1 xp, none worked. I went to a friends house he has 2 win 7s and an xp also didnt work. I did a general search and found all kinds of crap. One dude something about using his chicks blackberry usb cord and suddenly it worked on any and all of the machines it had previously not worked. so at the time im reading this on my chicks laptop which has a damn blackberry cord attached to it chargin her evo(go figure) ... anyway u didnt need the whole story but i have nothing to do right now.
Point is everyone says try different cords, i say try the damn blackberry cord if you happen to have one or a friend that has one.
Benjamin Dobell said:
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.
Click to expand...
Click to collapse
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?
ldartez said:
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?
Click to expand...
Click to collapse
In this particular instance Apple haven't done anything wrong at all, both their hardware and software is fine. The issue is that Samsung are distributing secondary bootloaders that aren't complaint with the USB specifications.
Whilst that is annoying, the good news for you is that you can simply install Linux (Ubuntu etc.) or Windows on your Macbook and you'll be able to flash just fine.

[Q] USB device not recognized

I've flashed my i9505 many times. I can't remember exactly what I've done, but now the situation is very weird.
1. I can go into Download mode. But Odin doesn't recognise it. Kies doesn't recognise it either. The error message on the bottom right corner of the screen says "USB device not recognized. Your usb device has malfunctioned." I've tried re-install the USB driver, use the original USB cable, even tried it on another PC with no luck. I suspect the very low level USB driver in the phone has corrupted because possibly I flash something wrong in the past.
2. I can go into Recovery mode and flash new ROMs in zip format from there.
3. I can use my phone normally, e.g. make phone call, SMS, WiFi......My computer can recognize my phone as usual when I am in Android.
Any thoughts? Helps are appreciated.
Hello,
Uninstall any previous installed of Samsung USB drivers, clean your Windows registry through CCleaner (not needed but highly suggested) then download and install latest Samsung USB drivers
Now download mode will be recognized on PC
Inviato dal mio GT-I9505
There is an easier way. If you are using windows, go into control panel-> Devices-> Right Click on your phone-> there should be a Driver Details-> Go details I think it is-> Uninstall driver-> Have the box ticked-> Uninstall-> Unplug then replug the cable in and it should work.
Sent from my Nexus 4 using XDA Free mobile app
AntaresOne said:
Hello,
Uninstall any previous installed of Samsung USB drivers, clean your Windows registry through CCleaner (not needed but highly suggested) then download and install latest Samsung USB drivers
Now download mode will be recognized on PC
Inviato dal mio GT-I9505
Click to expand...
Click to collapse
I've tried to re-install the driver. I even tried to connect the phone to another PC where the driver had never been installed before. Nope.... it doesn't work. Actually, I've searched around in Google for long time. The most likely reason is the usb piece of Android code is corrupted. Well, maybe not android, it should be the lower layer of Linux. I previously installed dual boot system follow this link and I screw it up when I tried to upgrade the primary OS:
http://forum.xda-developers.com/showthread.php?t=2447534
procket said:
I've tried to re-install the driver. I even tried to connect the phone to another PC where the driver had never been installed before. Nope.... it doesn't work. Actually, I've searched around in Google for long time. The most likely reason is the usb piece of Android code is corrupted. Well, maybe not android, it should be the lower layer of Linux. I previously installed dual boot system follow this link and I screw it up when I tried to upgrade the primary OS:
http://forum.xda-developers.com/showthread.php?t=2447534
Click to expand...
Click to collapse
You said that in Android USB connection works.
The download mode depends on bootloader, that can't be touched in any way by Android, even you can't touch the bootloader.
It's also write-protected, you can only upgrade it through Odin or through an official OTA update, when flashed you can't downgrade and can't write on its partition if not through JTAG
Inviato dal mio GT-I9505
procket said:
I've flashed my i9505 many times. I can't remember exactly what I've done, but now the situation is very weird.
1. I can go into Download mode. But Odin doesn't recognise it. Kies doesn't recognise it either. The error message on the bottom right corner of the screen says "USB device not recognized. Your usb device has malfunctioned." I've tried re-install the USB driver, use the original USB cable, even tried it on another PC with no luck. I suspect the very low level USB driver in the phone has corrupted because possibly I flash something wrong in the past.
2. I can go into Recovery mode and flash new ROMs in zip format from there.
3. I can use my phone normally, e.g. make phone call, SMS, WiFi......My computer can recognize my phone as usual when I am in Android.
Any thoughts? Helps are appreciated.
Click to expand...
Click to collapse
Hi friend, did you found out how to fix this issue i have the same problem with a I9500 please help
banziitox24 said:
Hi friend, did you found out how to fix this issue i have the same problem with a I9500 please help
Click to expand...
Click to collapse
Sorry mate, I am still stuck in Odin. Since I can flash new ROM via recovery mode and everything else still works, I give up.
procket said:
Sorry mate, I am still stuck in Odin. Since I can flash new ROM via recovery mode and everything else still works, I give up.
Click to expand...
Click to collapse
Dang I have this phone here I can connect it in Odin but in normal mode it doesn't connect and I need it to connect so I can finish the IMEI Repair
change the modes of usb
try *#0808# mtp + adb or others
try *#9090# try all of them
best of luck

Bricked Samsung s4 HELPHELP

Ok so. I bricked my gt-i9505, and i have tried everything to try and fix it. The problems are as follows:
Phone wont turn on
Wont boot to recovery mode
Odin, Kies and pc wont recognize phone
The things i did that got me to a bricked phone are i flashed paranoid android onto the phone and tried to flash gapps full modular, it wasnt working, clockworkmod gave me a status 6 error and so i decided to use mobile odin to flash it as soon as it began the phone crashed and it wont turn on anymore. i am able to go into download mode
I need some help if anyone can help. I dont know what to do.
Sir,
Please wait until mods will move this thread to the device specific forum.
Stand by
Until then read/ask in this thread: How to Unbrick Samsung Galaxy S4?
Good luck
mujtabay said:
Ok so. I bricked my gt-i9505, and i have tried everything to try and fix it. The problems are as follows:
Phone wont turn on
Wont boot to recovery mode
Odin, Kies and pc wont recognize phone
The things i did that got me to a bricked phone are i flashed paranoid android onto the phone and tried to flash gapps full modular, it wasnt working, clockworkmod gave me a status 6 error and so i decided to use mobile odin to flash it as soon as it began the phone crashed and it wont turn on anymore. i am able to go into download mode
I need some help if anyone can help. I dont know what to do.
Click to expand...
Click to collapse
If the phone won't turn on at all you might be boned.
Odin and all that obviously require you to be able to boot to download mode.
Are you positive the battery is good? Could you find another battery to try?
Does the charging light come on when its plugged in? Are there any signs of life at all?
Skipjacks said:
If the phone won't turn on at all you might be boned.
Odin and all that obviously require you to be able to boot to download mode.
Are you positive the battery is good? Could you find another battery to try?
Does the charging light come on when its plugged in? Are there any signs of life at all?
Click to expand...
Click to collapse
I think it does turn on because the phone does continue to heat up but its just a black screen also i can put it into download mode and it stays there without being plugged into charge. I'm not sure about the battery ill have to check that out. ill get back to you.
It sounds like you dont have recovery or a rom installed at all.
To fix that you need odin. If the PC wont recognize the phone that is a problem. Did you try a different USB cord to connect to the PC? They are not all created equal.
Skipjacks said:
It sounds like you dont have recovery or a rom installed at all.
To fix that you need odin. If the PC wont recognize the phone that is a problem. Did you try a different USB cord to connect to the PC? They are not all created equal.
Click to expand...
Click to collapse
yes i have used both the original one that came with the phone and the s5 one that my brother has, i have had no luck.
my phone shows up as "msm8960" or mtp usb device also it it device driver software was not successfully installed.
[UPDATE] i have found something similar to odin called JOdin3 that connects to my phone, through this i will try to flash a stock firmware, downloaded from sammobile, and see what happens.
Odin doesn't work without the drivers, and since you had an issue with the drivers that would explain why Odin doesn't work yet JOdin3 does.
Strephon Alkhalikoi said:
Odin doesn't work without the drivers, and since you had an issue with the drivers that would explain why Odin doesn't work yet JOdin3 does.
Click to expand...
Click to collapse
I installed the samsung drivers several times and it still wouldn't connect to the pc, i also installed kies and it still wouldn't work, but it was working before i bricked my phone. i have fixed my phone through JOdin3.But thank you everyone for your help.
Will it connect now through Odin or Kies?
Strephon Alkhalikoi said:
Will it connect now through Odin or Kies?
Click to expand...
Click to collapse
No it still wont connect to either but the computer does recognize the phone.
MTP is built into Windows, so the fact the PC detects the phone is a good sign. The entire problem you're having seems to hinge on your PC rejecting the Samsung drivers, which are absolutely required for Odin to function. Those drivers should have no problems installing, and I have successfully installed them on both Windows 7 (x64) and Windows 8.1 machines so I know the installer does work.
There could be many reasons as to the source of your problem, such as a corrupt file or registry entry from when the phone soft-bricked. You want to take a closer look and do some detective work here. Uninstall the drivers if you haven't already done so. Clean out the PC with CCleaner. Even attempt a reinstall of the drivers in the PC's safe mode. Regardless of what you choose to do, if you ever wish to use Odin, you'll need to get this resolved.
Strephon Alkhalikoi said:
MTP is built into Windows, so the fact the PC detects the phone is a good sign. The entire problem you're having seems to hinge on your PC rejecting the Samsung drivers, which are absolutely required for Odin to function. Those drivers should have no problems installing, and I have successfully installed them on both Windows 7 (x64) and Windows 8.1 machines so I know the installer does work.
There could be many reasons as to the source of your problem, such as a corrupt file or registry entry from when the phone soft-bricked. You want to take a closer look and do some detective work here. Uninstall the drivers if you haven't already done so. Clean out the PC with CCleaner. Even attempt a reinstall of the drivers in the PC's safe mode. Regardless of what you choose to do, if you ever wish to use Odin, you'll need to get this resolved.
Click to expand...
Click to collapse
yeah ill definitely try to fix the problem because odin is such a great tool. i have uninstalled and installed the samsung drivers but i'll go search the net and what not to try and find a fix. odin was working before when i flashed the stock rom and changed something to mtp and adb (i think i put in an ussd code or something (*#0808#) and through that i was able to use odin) but because the wifi wasn't working on the stock rom, i flashed a custom rom to fix the wifi problem but was once again greeted with the odin problem.

Recent update to Note 4 now keeps booting up and restarting

Hi,
Im looking for a little help. I installed a recent update (today) from Samsung. My battery seems to run hot and I started the phone up entered my password and the phone reboots after about 5 seconds, every time. I don't even get enough time to do a reset and wipe.
Now, 've gone into recovery mode, it says Installing System Update then comes up No command. I've wiped cache partition and wiped data/factory reset. When the phone boots up it goes as if re-installing everything then reboots again.
I want to put a custom ROM in but need the damn phone working first
What can I do?
Put phone into download mode (volume down/home/power whilst turning on) and flash TWRP recovery using odin. From there you can flash custom ROM.
robneymcplum said:
Put phone into download mode (volume down/home/power whilst turning on) and flash TWRP recovery using odin. From there you can flash custom ROM.
Click to expand...
Click to collapse
Damn late reply from me but nomatter what I do I cant get Win 10 to recognise USB device ffs
I've got the same problem after the latest update. I tried a factory reset and now it reboots in system or recovery mode. Phone is not rooted.
In download mode it is not seen by the PC.
N345H said:
Damn late reply from me but nomatter what I do I cant get Win 10 to recognise USB device ffs
Click to expand...
Click to collapse
Have you tried installing Samsung USB drivers on your pc?
ctg60000 said:
Have you tried installing Samsung USB drivers on your pc?
Click to expand...
Click to collapse
Yes, installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.25.0-retail and Kies etc, tried messing with all sorts of settings and USB device still not recognised
N345H said:
Yes, installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.25.0-retail and Kies etc, tried messing with all sorts of settings and USB device still not recognised
Click to expand...
Click to collapse
Try using some other PC and same phone, then same PC and some other phone.... just to find out which one's faulty...
ctg60000 said:
Try using some other PC and same phone, then same PC and some other phone.... just to find out which one's faulty...
Click to expand...
Click to collapse
Tried 3 different laptops now and not recognised. My Pixel is recognised straight away on all
N345H said:
Tried 3 different laptops now and not recognised. My Pixel is recognised straight away on all
Click to expand...
Click to collapse
PC does not recognise or does not see the device?
check this post, might be helpful.
https://forum.xda-developers.com/galaxy-s2/general/usb-device-recognized-download-mode-t1600497
ctg60000 said:
PC does not recognise or does not see the device?
check this post, might be helpful.
https://forum.xda-developers.com/galaxy-s2/general/usb-device-recognized-download-mode-t1600497
Click to expand...
Click to collapse
Thanks, I will check the link you gave.
I have uploaded what is happening to the device so you can see https://youtu.be/3olI3s1M5rQ
So, I tried the link you put up, still nothing, the device is a no show in Odin
Also, link to device and no USB connection https://youtu.be/zKe1gSiaYYM
I brought mine into the local Samsung service centre and they replaced the mainboard under warranty.

[Help] No Recovery, Boot loop, and not recognized by Odin

Seems I've hit the jackpot, my phone's a potato. I had just installed king of nougat v9 and it worked fine until I rebooted into recovery by holding the power button and selecting recovery. At first it was in a boot loop and wouldn't open recovery or get recognized by odin, I read somewhere here to disconnect the battery so I opened the back cover and disconnected it which apparently ****ed the phone a step further now it's dead unless it's connected to a power source and after disconnecting it stays on samsung logo/download mode for a bit then dies.
On my old rom it was working fine except for the fact that I couldn't connect the phone to pc as storage, and it couldn't recognize usb devices I plugged in using the adapter. I took the phone to a repair shop and they said they replaced the micro usb assembly and it still didn't show up on odin, then a few days later they said it's a problem with the power IC and they replaced that then the guy said it worked once on odin then stopped again.
Idk what to do lol, phone's bricked or should I try a different repair shop incase these were idiots.
note: it says device descriptor request failed when connected to pc
Have you tried to reboot to the bootloader by holding down the power button, home button and volume down when your phone is at the android logo?
TheSproker said:
Have you tried to reboot to the bootloader by holding down the power button, home button and volume down when your phone is at the android logo?
Click to expand...
Click to collapse
yeah it gets into download mode but it doesn't show up on odin
HNDRXX said:
yeah it gets into download mode but it doesn't show up on odin
Click to expand...
Click to collapse
Then it means you must install Samsung drivers, so that the computer would recognize your phone. Try downloading smart switch or kies and that should also install the drivers.
or try different ver. of odin
TheSproker said:
Then it means you must install Samsung drivers, so that the computer would recognize your phone. Try downloading smart switch or kies and that should also install the drivers.
Click to expand...
Click to collapse
yaro666 said:
or try different ver. of odin
Click to expand...
Click to collapse
tried both of the above
Try clean install Samsung Drivers and other version of Odin. It should be (have to be) show in Odin after all of these.
hacklesss said:
Try clean install Samsung Drivers and other version of Odin. It should be (have to be) show in Odin after all of these.
Click to expand...
Click to collapse
no luck there's definitely a hardware issue.
HNDRXX said:
no luck there's definitely a hardware issue.
Click to expand...
Click to collapse
Is pc respond when you plug usb cable ? (In download mode)
hacklesss said:
Is pc respond when you plug usb cable ? (In download mode)
Click to expand...
Click to collapse
it says device descriptor request failed when connected to pc
"device descriptor request failed when connected to pc" sounds like a windows problem not android. You can check in the "computer management" device manager to see if the phone is recognized. I am going to assume not.
Try this link for possible solutions. https://www.drivereasy.com/knowledg...ice-descriptor-request-failed-for-windows-10/
surfer3000 said:
"device descriptor request failed when connected to pc" sounds like a windows problem not android. You can check in the "computer management" device manager to see if the phone is recognized. I am going to assume not.
Try this link for possible solutions. https://www.drivereasy.com/knowledg...ice-descriptor-request-failed-for-windows-10/
Click to expand...
Click to collapse
I agree with that %100 percent ?
HNDRXX said:
no luck there's definitely a hardware issue.
Click to expand...
Click to collapse
Hey, do you figured it out what problem it is? I've the same problem and tried all of the PC/Windows tips and tricks.

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