I am in France and had a friend visit and we decided to flash his t-mobile note 4. Unfortunately I forgot to disable the lock in settings. I tried to find the rom to flash it back to normal and now I either get a boot loop or frozen on the galaxy note screen. I only noticed that the lock was on when I went into download mode and saw activation lock was enabled. How do I fix this. He is leaving to go back to the US in a week. Does he have to go to T-mobile to fix it. It is out of warranty. Any help will do. This phone is not stolen and if need be I he can prove it is bought by him. But it would be great if I can fix this for him
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You can do the emergency firmware process in Kies to fix it. The phone will be wiped in the process, so hopefully you made a backup.
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I tried that but it keeps asking for the restore code . I never see or know where to find the code. I think I tried it once but it failed at 90%.
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Related
Hello guys,
I have encountered i problem after i updated my international note 3 officially.It said there is a new update for my device so i downloaded and updated it then it wouldnt recognize my pin.I took the sim card out then it said there is another OTA available.I downloaded and updated again in hope for a fix but it didnt recognize this time either.I blocked it and tried the PUK1 and PUK2 codes neither them both worked.Im using it now without my sim card.Its not rooted btw.
Thank you have a good day!
Only thing I can think off is boot to recovery and factory reset, see if it fixes it.
If not then you'd probably need to flash stock via ODIN.
However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?
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radicalisto said:
Only thing I can think off is boot to recovery and factory reset, see if it fixes it.
If not then you'd probably need to flash stock via ODIN.
However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?
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Click to expand...
Click to collapse
Its off sir under the Security settings.
You can re flash your stock rom via ODIN, have a read around and make sure you are 100% confident in doing so, then when your phone boots back up, you should be able to enter your puk code to unlock your sim.
I cannot stress enough the importance of reading as much as your brain can take in so that you are absolutely confident in what re flashing etc entails.
Good luck and keep the thread posted on your progress
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Thank you i will.Do you have any suggestions on how to backup my apps and data since im not rooted and cant use titanium backup nothing come to my mind.Thank you
Try helium for backup without root
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Today i changed my sim card the technician told me that my sim was damaged so thats the cause of the problem i got a new one that works perfectly.Thank you so much!
hi, i rooted my note 3 and then eventually switched to custom rom. All worked fine. then i decided to update to a newer version of the custom rom and my...anyway long story short...my note keeps on restarting after a strong minute, various fc's and my mobile network doesnt turn on? anyone had this problem? i tried wiping everything and installing an official rom via odin but nothing seems to fix it. appreciate any help! tried giving it back to samsung but as guarantee is void they wil only fix it for 400 euros - no way i will pay that. thanks
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elsendn said:
hi, i rooted my note 3 and then eventually switched to custom rom. All worked fine. then i decided to update to a newer version of the custom rom and my...anyway long story short...my note keeps on restarting after a strong minute, various fc's and my mobile network doesnt turn on? anyone had this problem? i tried wiping everything and installing an official rom via odin but nothing seems to fix it. appreciate any help! tried giving it back to samsung but as guarantee is void they wil only fix it for 400 euros - no way i will pay that. thanks
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Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2507403
flash this should fix
Apparently you have the same problem i had before try this
http://forum.xda-developers.com/showthread.php?t=2540822
Hope it works ?
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thank you very much i will test it as soon as i got my phone back and report back! no more samsung for me
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elsendn said:
thank you very much i will test it as soon as i got my phone back and report back! no more samsung for me
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Click to expand...
Click to collapse
if all of above do not help, try this one: http://forum.xda-developers.com/showthread.php?t=2567133
Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
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mobile app
Have you tried doing a backup with Smartswitch and then re-flashing a stock ROM?
I can't, my battery charge very slowly....and battery left 10%..dont have a extra battery with me
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Update : new battery also the same...phone will reboot when sleep mode...sim no service
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Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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celderic said:
Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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Click to collapse
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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limjialok said:
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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Click to collapse
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
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celderic said:
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
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Click to expand...
Click to collapse
So I just take any country's n9005 4.4.4 tar file and flash via odin? The only think new is to just tick on 'bootloader update' ? So basically downgrading to 4.4.4 only requires a tick on bootloader update?
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Bump
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Anyone?
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limjialok said:
Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
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mobile app
Click to expand...
Click to collapse
Flash newest stock ROM if it continues probably is hardware issue
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Hey guys, I just restarted my suit edge and was surprised when the Samsung logo popped up,it had the word custom underneath with the unlocked lock. I know when it's happened in the past to other samsung phones is when we flashed other kernels or roms. Any reason why would this happen on a stock phone?
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ali87va said:
Hey guys, I just restarted my suit edge and was surprised when the Samsung logo popped up,it had the word custom underneath with the unlocked lock. I know when it's happened in the past to other samsung phones is when we flashed other kernels or roms. Any reason why would this happen on a stock phone?
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Click to collapse
Does it happen everytime? Maybe you somehow unlocked your bootloader. If it just happened once then it just might have been a fluke. Everytime then try to flash a custom recovery (like TWRP) with ODIN.
Binary100100 said:
Does it happen everytime? Maybe you somehow unlocked your bootloader. If it just happened once then it just might have been a fluke. Everytime then try to flash a custom recovery (like TWRP) with ODIN.
Click to expand...
Click to collapse
It's something else . Prolly an app or a website that u visited . It has been discussed here a few months back . Someone got this custom thing under the boot logo and he posted it on Reddit.
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pantmunu said:
It's something else . Prolly an app or a website that u visited . It has been discussed here a few months back . Someone got this custom thing under the boot logo and he posted it on Reddit.
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Click to expand...
Click to collapse
I think you were right,just restarted the phone again and it disappeared. Sorry if anyone got excited :/
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Binary100100 said:
Does it happen everytime? Maybe you somehow unlocked your bootloader. If it just happened once then it just might have been a fluke. Everytime then try to flash a custom recovery (like TWRP) with ODIN.
Click to expand...
Click to collapse
As much as I wish that were possible,it's not lol.
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Yeah, every top dev would love to unlock that bootloader and it just unlocks randomly.. keep dreaming. ?
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I have tried everything from doing a factory reset to trying to put new firmware on with Odin. I tried Bliss and the phones stock firmware. I am at a complete loss with this and it is just becoming infuriating to deal with. Whenever I use Odin I cannot load anything onto the phone. I download the firmware and it always tells me I don't have binaries selected.
Any guidance on the matter would be greatly appreciated.
This is not Note Neo forum.
Are you flashing firmware that is not for your phone ??
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Sorry about that. I didn't know. I have no idea what I'm doing with any of this. Only reason I haven't thrown this thing into the wall and lit it on fire is because it's my wifes phone.
Search bar top of the forum page.
Note 3 Neo
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