Something loose inside my new Force when shaking it - Moto Z Force Questions & Answers

Hi Everyone,
When I shake my new Force, for example to activate the camera I can hear something loose inside. Sounds like its towards the top part of the phone. Removed SIM tray and still there. Everything works fine and buttons are not loose but I'm concerned longer term. I am still within my 14 day window at Best Buy to return it.
Anyone else have any noises from their Force when they shake it like something is loose inside? I have not dropped the phone either.
Happy with the phone, great performance. Did not expect such a difference from my bootloader unlocked Turbo running CF ROM.
Thanks

Return for a new one

No rattles or anything with mine. Definitely return and get a new one.

return that thing..

oldidaho said:
Hi Everyone,
When I shake my new Force, for example to activate the camera I can hear something loose inside. Sounds like its towards the top part of the phone. Removed SIM tray and still there. Everything works fine and buttons are not loose but I'm concerned longer term. I am still within my 14 day window at Best Buy to return it.
Anyone else have any noises from their Force when they shake it like something is loose inside? I have not dropped the phone either.
Happy with the phone, great performance. Did not expect such a difference from my bootloader unlocked Turbo running CF ROM.
Thanks
Click to expand...
Click to collapse
That isn't normal. I do t have that problem. Return/replace it

I thought I heard something loose in mine but then I realized it was the style back shifting against the camera. Not sure if that's what your heard but you can test by removing the back then shake it.....

Does the rattle go away when the camera is on? If so, that is normal. When the camera is OFF, the OIS servo is also off and the lens assembly can be fairly loose. This has been the case with many other phones as well.

Return it.
Its a plastic part that fits in between the frame and battery to hold the battery connection secure. Friction fit it will be ok not on but if you drop it theres a higher chance of the battery connection popping off.

Related

Something rattling inside...

Hi everyone,
Tonight my Dopod D810 developed a 'rattle'.
When it rings and vibrates or even when I shake the phone lightly, I can hear something small rattling around inside like perhaps a small piece of plastic.
Taking the battery cover off and battery out did not help, it seems to be behind that and near the top of the phone around the lens/speaker area....
Any ideas on what I should do? Although I may have to, I'm reluctant to take it to a '3' store here in Melbourne, knowing that they will probably send it away for maintenance and I'll have to do without a phone for weeks.
Any advice would be appreciated
Thanks in advance,
BB.
I don't know about '3' but I think many phone stores can lend you a spare phone during the maintenance period.
Of course, that phone may not be as fancy as your trinity, but I think in this situation, any working phone would do.
there really isnt much that can come loose there. there is a small posidrive screw thats sunk into a plastic channel that could rattle if it came loose, and the vibrator motor is there as well so i guess it could have worked its way loose. depending how confident you are you could take the back off and have a look, just have to deal with that pesky warranty void sticker (and lay your hands on a set of small torx drivers)
thanks all - i don't want to void the warranty so early so i might just take it into '3' and get them to look at it....
Also, around the same time, the camera buttons has become difficult to push. It still has the tactile response of being pushed but it now does nothing.
I cannot launch the camera by pressing this button, nor can I take any photos now! Due to the hardware key not working, there is no soft-key method to take photos
Agree that you should take it back to the store as you don't want to loose your warranty.
If you did feal brave, this good post might help
http://forum.xda-developers.com/showthread.php?t=311463
screw loose
had the same prob. Opened my p3600 and had to refit one srew which had loosened itself. It even got stuck in the vibrating engine.
i did void my warranty though...
Thanks reb - did your camera button also stop working?
Mine was a screw that became lose from the speaker phone, quick fix no point of sending it in for repair. Wll i didnt
Hey BlackBeauty how did you get on with this? Mine has developed the same rattle noise. It started after the phone vibrated from a call coming in.
Have you opened yours up?
I sent my Trinity back to HTC to get fixed. I still have 9 months on the warranty and didn't want to void it. Must have been a loose screw as that was HTC's response. Sent it away on Monday and got it back today (Friday) good as new!

replacing G1 speaker

Hey guys,
The earpiece speaker on my G1 has developed a fault, the fault being it doesn't appear to work, how easy is it to source a replacement for it and how easy is the repair itself? is there any guides as to how to do it around? (i looked but i couldn't find anything).
I've tried flashing the rom and doing a hard reset but its still faulty.
The loud speakers working fine though so atm all my calls have to be done on the handsfree kit or via loudspeaker which can get annoying.
any help is much appreciated
regards
Streather
Are you using a ROM where sound works?
What ROM are you using?
Tried it with cynagen and the stock tmob one, same results.
Same problem
I'm using CyanogenMod 4.2.5. I dropped the phone about a foot (it fell out of my shirt pocket as I was tying my shoe!), and the earpiece stopped working. Everything else (speaker phone, etc.) works fine.
I've seen a number of similar cases in other forums, so I'm thinking that this is a weak point. I'll attempt disassembly and see if the speaker contacts got moved or something simple. Fortunately, replacement receivers/earpiece/speakers are available over the net.
Meanwhile, I'd love to learn of others' experience with this. The tech manual makes it look like you have to just about completely disassemble the phone to get at the earpiece, even though you can easily access 3 screws on the back of the lcd. Is there a shorter route to the receiver than a complete disassembly?
[update] I found some good info (including a technical manual) by Googling "g1 phone disassembly". And searching for "g1 speaker" on eBay gave some decent looking results.
[update 2] I disassembled my phone, took out the receiver, cleaned its contacts, replaced it, and and reassembled everything. That was a pretty serious chore, and it demonstrated that a nearly complete disassembly is required to access the receiver (yes, including all the stuff at the opposite end of the phone). I don't know how to test the receiver without being in cell range, which my house is not. But at least nearly everything else still works, except the camera--I need to tear back into the phone and make sure I fully seated the FPC. I think finding a replacement receiver will be a challenge--most of what turned up on eBay is actually the main speaker on the back of the phone, and I have yet to find a vendor that sells receivers.
Sadly, you will almost have to tear down the whole unit to get to it. It's not extremly diffucult, but you will need to be steady and gentle. Good luck.
Success!
I haven't seen many report back after tearing apart their phones to address issues with a bad receiver, so here goes. My simple-minded approach of opening it up, cleaning the receiver contacts with a pencil eraser, and ensuring good alignment before reassembling WORKED. I did not have to buy a new receiver.
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
I dropped my phone once, by accident, same thing happened. The speaker you use to put your ear up to when making a phone call doesn't work, but the speaker phone speaker works as does a bluetooth headset. Called HTC lied said that it just stopped working out of no where, they said its covered under warranty. Luckily the phone is under warranty until March and will be replaced.
I ran into the same problem. I was having intermittent problems with the earpiece. Yesterday I was able to take out the battery and put it in and it started working again. Today that didn't help either. I saw this thread and I thought that I'd try blowing really hard on the earpiece to see if that helps. It seems to be working again! I hope it continues to work.
dirtprof said:
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
Click to expand...
Click to collapse
Can you post details on how to do this?
My camera stopped working too.
I personally found it easier when disassembling the phone to carefully lift the entire camera and IMEI sticker as a whole unit and remove it as part of the motherboard. That way you dont need to mess with that hard to reach connector. So from where you are at, lift the board back out, reattach the camera assembly, and reassemble as a unit. I think you will find it is MUCH easier
Seat the camera FPC fully
RueTheDay said:
Can you post details on how to do this?
My camera stopped working too.
Click to expand...
Click to collapse
I had to lift the motherboard up and away from the hook that held it down in order for the FPC clip to open fully. Then I inserted the FPC *fully* before closing the FPC clip (my failures resulted from not being able to fully seat the FPC because the FPC clip could not fully open as long as the motherboard was in place). Then the trick was to get the motherboard back under its hook without accidentally pulling the FPC back out again. What I did was to press it gently straight down, using my fingernail to ease it past the hook.
Good luck!
bump...
Yeah looks like all there is on Ebay for speakers is the back one, the one for the receiver earpiece looks like it has two wire connections at each end while the one for the back speaker has them right next to eachother.
So if anybody had this problem, it is very odd and might have to do with the spring connection maybe.
Still I had this problem before and it fixed itself randomly, but this problem came out of nowhere because 12 hours earlier I had dropped my phone on its back and it continued to work fine. Than on my way driving randomly it would not work and I barely set it down in my car.
Once again hopefully somebody has found a part for this because ebay only has back speaker parts.
Best bet is to blow on it and massage it or tap it until it works, damn this sucks because it is basically the very last step to get to after dissambling your phone. So much work to get to such a common problem for many people.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection. Now I am the deusche bag with the bluetooth in his ear all the time.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection.
Click to expand...
Click to collapse
That was what I tried at first. It didn't gain me access to the speaker.
Taking the phone apart is a pain. You really need nimble fingers and faith that you're not breaking the phone when you're levering apart the *very* tightly held together plastic parts. HTC did not make this thing with servicing it in mind. Just be sure to have the right tools (including light and a good magnifying glass if you're over 40) and patience.
Removing the 3 screws that are accessible without disassembling the entire phone will get you in there if you are VERY careful. Unfortunately the one I tried this on did not work differently with a known-good speaker in it. You can delicately dig out the old speaker with a knife (Xacto) and drop the new one in. Takes patients, but not nearly as hard as disassembling the entire phone (been there, done that x10)
I have at least one spare speaker. Maybe more, gotta check my stockpile!
Hey,
My phone got dropped in a rum & coke on Saturday, so i soaked it in 90% rubbing alcohol and let it dry in a rice bath. after 4 days in the rice, it looked dry, so i turned it on. IT WORKS! The screen looks a little trippy (the pattern is even changing throughout the day) but the touch and accelerometer work great. The only real problem is the speakers sound like crap. the receiver is so quiet that it sound like they're wispering, and the back speaker is all crackely.
I found a replacement receiver speaker, but as i haven't taken it apart yet, i was hoping one of you could tell me if this looks correct.
http://www.tvc-mall.com/details/Replacement-Speaker-Earpiece-Receiver-for-HTC-G1-HTCO-G1/photos.htm
If so, i guess i'll order both speakers and attempt to replace them.
That looks about right. Bear in mind, of course, that those pictures are greatly magnified. If you haven't taken apart a G1 yet, you're in for a bit of nerve-wracking prying. Just go slowly and be patient. Getting all the way to the receiver speaker means taking the phone most of the way apart.
Thanks!
I have taken apart a phone before, the Dash (excalibur). I had to replace the screen, it involved removing almost every component.
I think i'll go ahead and order it, and cross my fingers. right now the phone isn't much more then a tiny computer, since i can't hear anyone and i don't have a Bluetooth.

g1 camera messed up? IS it doomed?

Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
whoah, thats a trip!
If you deem it to be hardware, I have a spare camera from a parted G1. PM if you want details
I may take you up on that, however I am searching google right now to see if you can even replace the CCD
The camera module is on a ribbon cable that attaches to the motherboard, easily removed. So long as the component damaged is not on the mainboard itself you should be fine.
That's what I like to see!
You have a PM
If you plan on taking it apart yourself you need to be extremely careful, i took mine apart to replace the case when i bought it and after putting it back together everything seemed fine but after a while the touchscreen kept dying the camera never worked and my signal dropped all the time, i tried taking it apart and putting it back together several times to no avail. The phone became unuseable and i shelved it for my D600... bad times. It was only until i was going to send my G1 to a phone recycle website that i opened it up one last time, after doing nothing different and putting it back together its for some reason worked ever since. Just a word of warning hope whatever you do works out ok - Adam
Thanks for the warning! Someone already has been in the camera before.. I am going to assume that it was to take a peak at the camera lens so I am not afraid of voiding the warranty. It's no new adventure for me, I have been inside multiple phones and other small electronics, but thank you again. It never hurts to be redundant when opening any electronic device.
PM returned
When disassembling, I like to modify the HTC manual a bit. I remove the back plastic, and the coaxial cables (be VERY CAREFUL when reassembling, they always get pinched!). Then, remove the connectors as instructed EXCEPT the camera. Now, lift the camera portion, as well as the IMEI sticker as a whole module. They are just taped down. When lifted up fully, now you can spin the mainboard out of it's hooks and remove the entire assembly. This was the difficult connection to the camera stays intact. Makes reassembling much easier too, as it will self align.
If you haven't read/downloaded the G1 service manual, you need to!
http://mikechannon.net/PDF Manuals/HTC Dream SM (A04).pdf
Whoa! My first phone that has a manual!
FTA:
"This document contains highly confidential information, so any or all of this document should not be revealed to any third party."
HAHAHAHA!
h1p1n3 said:
Ok, jsut got this thing off of ebay, power it all up I notice someone has been inside. eh no real biggie.. I unlock it and test the major functions.. all works. Bring up the camera and holy crap its like looking through the eyes of a lawn gnome tripping off shrooms and acid.. take a look (attached)
I rewiped.. installed Fx Camera to see if it was a setting, and also wiped the memory card (which came with the phone.. cool!) I then turn around and see that the camera lens is cracked on the battery cover, however the lens inside looks pretty good. So, I'm thinking this is a hardware problem, but Im not afraid to try to fix it if its just a few dollars. Am I screwed?
Click to expand...
Click to collapse
My phone just started doing the same thing. I flashed the ADP image to see if it was a bug with the ROM I was using, only to find that it was still all crazy looking. Contemplating if I should try the repair or warranty exchange my phone again, ugghh
mine's doing the same suddenly, according to this: http://www.fixya.com/support/t2307654-htc_g1_camera_takes_pictures_messed_up
it's called solarization but how does one turn it off without a hard reset?
I downloaded the Snap Photo app which allows turning solarization on or off but it makes no difference
Any know how to fix this?
starting to look less and less like hardware
Anyone know how to switch this back to normal?
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
h1p1n3 said:
Hate to say it, but I do not see anything that would point this to software. First, if it was a setting or something software related, it would be resolved by the factory reset.. Heck, flashing the rom like JackSlim did would have reset any bad stacks or drivers.
I did find that post by fixya initially and quickly dismissed when I noticed that 1. Fixya blows... 2. there was no resolution 3. this is the same behavior that digital cameras get when the ccd or cmos goes bad..
PLEASE correct me if Im wrong, I would rather be
Click to expand...
Click to collapse
After reading the post of Fixya I went into Camera Magic and played with some of the setting and couldn't change it back to normal
Unrooted my G1 today, back to stock Donut DRC83, still the same issues, so I'm pretty sure it's not software related. Since I've had the same issue on the latest Cyanogen build, the Android Dev Phone build & the stock Donut build.
Called T-Mobile to get a warranty replacement, so I'm $9.99 and a couple days away from having another phone.
That's my fix anyways
I hope anyone not covered under a warranty is able to find a solution, my guess is you would have to replace the camera itself as Speed mentioned in one of the earlier posts, so look for a parted out phone or a aftermarket parts store and good luck with opening up the phone
As soon as money goes into my paypal account and I replace it I will post my results. Heck, if anyone is interested I will do a step by step for future reference. With pictures taken from a working camera, of course.
The only reason I am thinking software is that it seems like it is occurring to a few people all of a sudden where a week ago none of us had heard of this. I had a accelerometer problem with a G1 and I took it back to the RC29 rom and everything trying to fix it, it never would work. Sent it to HTC and they reflashed it...worked fine. They said there were no hardware issues. That makes me think there must be a bit of software that isnt getting replaced (like bios on a pc?). Perhaps what is going on is hardware..just hard to say right now.
The camera itself may have some firmware that is corrupted. Also possible that there's a fried transistor somewhere along the line. Could even be something really simple, like a bad ribbon cable or connection.
Cheers for Manual link
will greatly help when I swap over from black case to white case
( sticky keys and a mate wanted white one sooo $30 AUD for an complete white kit and hoping for sucsessfull fixed KB glitch )
note that you will still have black buttons for volume and camera, as well as memory card cover. That is what kept me from changing colors on mine- I went with a black replacement case so I didnt have the wrong colored buttons

Power button dying

Coming across a problem with my DHD. The power button looks like its beginning to fail. I had it in my pocket and bits of sand and dust were getting into the edge around the power button and it got stuck. I got most of it out but its getting harder to press. Anyone else had this problem and maybe have a solution?
Ok its been a couple of days now and its pretty much useless now. The power button is constantly pushed in by whatever is stuck in there. I have to push it about 10 times to get it on or off. Going to take it to the store after work and tell them to replace it.
Seems like the Power button isn't. Pretty good. Mine is on the left side a bit higher than on the right since I bought it.
But I don't want a replacement, because the phone is sold out in Germany..
If it gives up its job, ill bring it to the store.
Please let me know what they say in the store
DN41
Sent from my Desire HD using XDA App
Im in australia, vodafone said 2-3 weeks for them to send it off and get it back =/
Im going to take it apart and see if i can clean it out first before handing over to warranty.
Safwah said:
Im in australia, vodafone said 2-3 weeks for them to send it off and get it back =/
Im going to take it apart and see if i can clean it out first before handing over to warranty.
Click to expand...
Click to collapse
Surely taking it apart would void your warranty?
I had a good look over what they would see as voiding warranty and theres just one lil sticker on top of a screw. Not even a security one, u just take it off and put back on.
I took it apart and fixed the problem anyway.
I've noticed my button has gotten tired as well. It seems like it has sunken down and feels harder to use.
I've downloaded an app called "tap tap app" which makes you able to turn on and off the screen by tapping on the sensor next to the speaker on top of the phone. Works pretty well and saves my powerbutton.
saves the powerbutton but drains battery faster
another question: your dhd is built together again?
i didnt find any teardown yet..some pics would be great...
DN41
My power button is fine, but it feels like my volume up button has sunken down since I removed the battery.
i had this but fixed mine by applying pressure on the button for a while and pushing it right in, try using a needle to remove any dirt or grain from it, if your in portsmouth sometime maybe i could fix it XD
Not a sollution, but you can disable the lock screen (i made it cause i really think it was pointless) and use an app to turn off your screen when needed...
I barely use the button, even with no problem with it...
Sent from my Desire HD using XDA App
Its actually very easy to take the phone apart and back together again. And since doing so i fixed the problem. Im not sure if it was causing the problem or if it was something else, but once i had a look there was a flat piece of lpastic on the underside of the power button. It looked like it was supposed to be there but i took it off to give abit more clearance and that worked.
Id love to do a guide but my phone is my only camera. Ill see if i can borrow a friends. Or use an old phone.

[Q] Squeaky Back?

I have a T-Mobile Galaxy S5, and the back has been very squeaky. It seems that, if you are looking at its back, the left-center edge, right below the power button, doesn't completely seal.
A few days after I got the device, I noticed the squeaking. It's pretty annoying; whenever you grip the phone, it has the plastic-on-plastic sound annoying squeak. I went into T-Mobile and they swapped out the back panel, which seemed to solve the problem. However, I noticed the left-center edge still didn't quite seal properly. A few days later, it started to become squeaky again.
I was about to have the phone completely swapped out--T-Mobile took a new phone out of the box, but I noticed it had the same flaw on the left-center side. I opted not to swap it, since I figured the same damn thing would happen again.
Does anyone else have an issue like this? I'm worried it's not waterproof, and it feels really flimsy for a $650 phone.
Thanks!
quicksnap said:
I have a T-Mobile Galaxy S5, and the back has been very squeaky. It seems that, if you are looking at its back, the left-center edge, right below the power button, doesn't completely seal.
A few days after I got the device, I noticed the squeaking. It's pretty annoying; whenever you grip the phone, it has the plastic-on-plastic sound annoying squeak. I went into T-Mobile and they swapped out the back panel, which seemed to solve the problem. However, I noticed the left-center edge still didn't quite seal properly. A few days later, it started to become squeaky again.
I was about to have the phone completely swapped out--T-Mobile took a new phone out of the box, but I noticed it had the same flaw on the left-center side. I opted not to swap it, since I figured the same damn thing would happen again.
Does anyone else have an issue like this? I'm worried it's not waterproof, and it feels really flimsy for a $650 phone.
Thanks!
Click to expand...
Click to collapse
I think it might just be all in your head man. :cyclops:
Same things happened to me bro, swapped it twices, and still same noisey back, so i rooted the phone, installed xposed installer, downloaded the module "Squeak fix [KK]", rebooted, (don't hot boot because sound will still persist) and i know your not gonna believe this, but when i entered my pin, got into the home screen... Squeak was gone. Unbelievable.
Sent from my SM-G900T using Tapatalk
Same thing
Finally found someone with the same problem as me but on the sound button. The middle of left side under the sound button has a gap and the phone is really squeaky. Can anyone give me a fix I don't want to root my phone?
AnthonyTrinh said:
Finally found someone with the same problem as me but on the sound button. The middle of left side under the sound button has a gap and the phone is really squeaky. Can anyone give me a fix I don't want to root my phone?
Click to expand...
Click to collapse
Lollipop is supposed to eliminate this issue, along with the camera battery drain, I can't wait for lollipop!!!! This dumb squeak is bothering me, I can't text at night because my mom wakes up due to squeakiness...

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