Cannot Install .zip files from Recovery - ZE550KL - Zenfone 2 Laser Q&A, Help & Troubleshooting

I'm having a hard time debricking my phone.
Everything started yesterday, when I tried to update my Zenfone to MM (6.0); I've downloaded the files from Asus Website, but in the first install, the phone suddenly started to boot in Fastboot mode. Well, I've download a debrick to get access to the Recovery mode, however, I can't install any stock ROM for two reasons:
If I try to ADB sideload, it simply shows:
Code:
* cannot read 'UL-Z00L-WW-1.17.40.1531-user.zip' *
I've checked the folder, and the file is there. I can guarantee that is not a problem in the path itself, since I am using absolute path to the file.
If I try to Install from SD Card, it get stuck at:
Code:
-- Install /sdcard/update.zip ...
Finding update package...
Opening update package...
Verifying update package...
How should I proceed then?

Experiencing the exact same problem, what seems to bother me the most is that there is no real 21.40 recovery for ZE550KL (or any zenfone laser for that matter) despite the recovery updating itself when you update the firmware.
if I could download a stock 21.40 recovery instead of the 1.15 they let us download it would help tons

Hello, my friend! I found a solution to our problems but unfortunently I can't post links here
try googleing this:
[Experience Sharing] ZE550KL: Manual update to latest firmware WW-21.40.1220.1708
it worked 100%. Hope it helps!

I think this is the link for solution
https://www.asus.com/zentalk/in/thread-88877-1-1.html
this will help i hope

Related

Upgrade Failure

Hi Developers.. Im new to this Forum site..
Im21.40.1220.1794 for WW Using Asus ZenFone 2 Laser (ZE550KL).
Lollipop 1.17.40.1234.. I can't upgrade L to MM. I don't know why..
Here is the problem.. I cant upgrade with OTA.. files are download, when i install the firmware the phone reboots normally..
Then i try to upgrade with Fastboot mode.. even cant be upgrade in sideload.. I think my phone has some problems on bootloader..
TWRP Method Flashing only working on my device.. But i don't have Marshmallow TWRP files.. So i need a MM firmware ( 21.40.1220.1794 for WW) with TWRP flashing method.. Plz help me.. ?
You have tried with update from sdcard.download lastest versione of firmware and rename .zip in update.zip and put the firmware in sdcard,go in recovery and select zip from sdcard and select update.zip.sorry for my bad english
Okay.. Bro.. I'll try..
Couldn't update ASUS ZenFone 2 laser 550kL
Facing the same problem
Baseband version - 202c10_10.0.0_160602
Build no. - WW_21.40.1220.1708.20160621
First I tried to update automatically through OTA update but failed.
Downloaded file from ASUS website (build no. 1877 ) and tried to do it manually by placing it in the root folder but still that failed.
ERROR - E: failed to mount / asdf ( invalid argument )
Please help with updation using simple method
flash stock recovery first if you want to do Gabbro16Hz method.
3gb ram varient of ze550kl has this kind of problem.
You need to download latest firmware from the asus' site. Place it in the sd card.
Enable usb debugging in developers' setting. Then boot your phone into fastboot mode. Connect phone to pc via cable.
Then put the tools.zip file in the pc and unzip it. Open that folder. Run 'flash all.bat' file. This will flash stock recivery to your phone.
Now boot phone into recovery mode. Select 'apply update from sd card. Select the firmware and flash. Then reboot. Work done. Your phone will have latest update.

Asus Zenfone 2 ZE551KL Soft Brick After Automatic Update

Hello, today my sister updated her Asus Zenfone 2 ZE551KL from the automatic installer in the phones menu and now the phone is stuck in a loop of vibrating, showing the ASUS IN SEARCH OF INCREDIBLE logo and then rebooting again. First I went into recovery and wiped the dalvik cache, then I did a factory reset and neither worked. I also went to the ASUS website to download the last two most recent firmware files available and tried side loading from adb but then I would get cannot read '*name of file*.zip'. After that I tried using the "apply update from sd card" but I would get stuck at
Finding update package...
Opening update package...
Verifying update package...
Then I did another factory reset, went into fast boot and tried to flash stock recovery and boot images but I would get FAILED (remote: Permission denied, phone is protected), probably because the phone is locked. I'm not sure what else I can do, any help would be appreciated, thank you.

Brick zenfone 2 laser ze601kl help

Hey i tryed it to flash a custom pre rooted rom in fastboot i did it well and i wipe factory but when i started for the first time it when in to bootlook...starts when you have to put the language and restarts alone ober and over again...
So i try to flash the stock rom i downloaded from official asus site when i try to flash via adb sideload says cant read zip if i flash by sd card its stay stuck verify uptade package...
Should i get unlock bootloader so that way the rom that is on the phone to work...
What can i do help please

I think I brinked my phone. Please help [SOLVED!]

Hello. I tried downgrading from the latest ASUS firmware to Android 6.0.1
I used this tutorial to install the raw firmware: http://www.asus-zenfone.com/2016/12/asus-zenfone-3-raw-firmware-and-asus.html
Went all the way to the last step when the app hanged. ASUS Flash tool went all the way saying
Code:
Run flash image script ...
It was hanged there. And as per this video, went all the way to the end where it showed the "code bar" on the right (https://www.youtube.com/watch?v=P8xg7A-P7Ak)
This is when the "Android" uninstalled driver showed up in Windows. This is under "Other devices - Android". I tried updating this driver using the ASUS_Android_USB_drivers_for_Windows found here: https://www.asus.com/Phone/ZenFone-3-ZE552KL/HelpDesk_Download/ but it wouldn't install the drivers.
Note that I used these ASUS USB drivers to get the ASUS ADB Interface installed. As per the tutorial I showed in the very first paragraph, I never got the "ASUS Android Bootloader Interface". This is what I think this "Other devices - Android" is found under Computer - Manager - Device Manager.
Most tutorials on the internet shows that the "ASUS Android Bootloader Interface" should be installed using these drivers found on ASUS website, the ASUS_Android_USB_drivers_for_Windows.
Now of course because I unplugged the phone, it will continously stay on the Android splashpage showing the loading circle infinitely.
As a last attempt I tried installing the "stock", not "raw" firmware (the one I wanted to install WW_13.16.5.49 but ASUS would not let you downgrade using the recovery "power+volume down" and using "Apply update from microSD card". It would give the
Code:
Warning- No file-contexts. This package is for "ww-phone" devices, this is a E:error in /side load/ package.zip (status 7) Installation aborted.
)
Well, after it brinked, I tried it again and this time it DID install WW_V13.16.5.49. Was succesfull. But after the ASUS splashscreen it's still stuck in the booting process.
I am very sorry if my post is convoluted but I tried explaining everything I did. Any way to un-brink it? I think maybe if I figure out how to properly install the ASUS Android Bootloader Interface, I can try again ASUS Flash tool and install the raw image and maybe that will fix it?
Please help. Any questions if my thread is too confusing, please let me know and I will answer it. I can't even turn off the phone. While it's stuck into the load splash screen, if I press the power button it just restarts, not turn off.
I still have access to fastboot (pwr + volume up) or recovery (pwr + volume down)
EDIT: Phone won't get recognized anymore in ASUS Flash Tools. Serial number won't show up to select
Factory reset and delete cache/dalvik through recovery and post back. It'll take 5-10min to boot up after that. You should always delete cache/dalvik after flashing.
wang1chung said:
Factory reset and delete cache/dalvik through recovery and post back. It'll take 5-10min to boot up after that. You should always delete cache/dalvik after flashing.
Click to expand...
Click to collapse
Thank you, this actually worked!!
Aaaand, it's actually on the version 13.16.5.49!!!! THIS IS EXACTLY WHAT I WANTED!
So apparently by brinking my latest nougat 7.0 update from ASUS via the ASUS Flash Tool trying to flash the .RAW 13.20.10.137, the standard recovery system (power+volume down) allowed me to install the 13.16.5.49 version. Then I assume remnants files didn't allow to properly boot, and your idea to wipe cache and factory reset fixed that!
What is so great is that I was scared that because the .RAW firmware was newer than the version I needed (13.16.5.49), I wouldn't have been able to install it. It was the same problem initially, when I tried to install 13.16.5.49 directly via recovery over the latest nougat 7.0 version from ASUS, but it was giving me
Code:
Warning- No file-contexts. This package is for "ww-phone" devices, this is a E:error in /side load/ package.zip (status 7) Installation aborted.
I think this error was due to the fact that ASUS won't allow older firmwares to be installed over newer ones, as per their webpage
https://www.asus.com/support/faq/1009748
Code:
You can not change the SKU from one to another, e.g., WW -> TW, and also can not downgrade your firmware, e.g., V2.20.40.13 -> V2.19.40.18
So in the end, what allowed the 13.16.5.49 stock firmware to be succesfully installed? The installer not detecting a proper firmware anymore because of the damaged update due to ASUS Flash Tools hanging because my computer won't install ASUS Android Bootloader Interface?
Glad you got it going :good:

HELP please... how to stop boot loop

Thank you in advance for any help you can provide.
I successfully rooted my Zenfone 3 Max (ZC520TL) using Magisk, but wanted to restore the phone back to its factory firmware. I used the uninstall option in Magisk but this reported that it could not find the backup boot image. Unfortunately I then made the mistake of following unroot steps on other sites rather than this excellent resource. Long story short I somehow managed to lock the bootloader again so when I try to use fastboot to flash any image I get the error "FAILED (remote: not allowed in locked state)".
When I turn on the phone, on the ASUS splash screen it says...
Red State
Your device has failed verification and may not work properly
Your device will boot in 5 seconds
… ie boot loop.
Q) What can I do to get my phone usable again? I searched this site and found lots of info on how to unlock the bootloader and how to root, but nothing about how to stop the boot loop.
I do have access to the Recovery mode and see options such as "Apply update from ADB" and "Apply update from SD card" but I am unsure if these will help?
Thanks again for any help and/or links to solutions on this site that I missed.
I was caught in similar situation, due to unsuccessful flashing using asus flashtool, I ended up flashing stock firmware (not the raw firmware) via recovery and everything was back to normal.
Thank you... but...
sanctitude888 said:
I was caught in similar situation, due to unsuccessful flashing using asus flashtool, I ended up flashing stock firmware (not the raw firmware) via recovery and everything was back to normal.
Click to expand...
Click to collapse
Thank you @sanctitude888 so much for your help. I'm new to rooting but keen to learn. What's the difference between "stock" firmware and "raw" firmware? For example I can download the device firmware from ASUS and extract the boot.img file (ASUS no longer provides the recovery.img file) but is this considered "stock" firmware or "raw" firmware?
You also mentioned you flashed via recovery. In Recovery mode I see multiple options such as "Apply update from ADB", "Apply update from SD card", "Mount /system", etc. Could you please be more specific on how you did the recovery please?
Thank you for your help.
Kind Regards
Sorry for very late reply. Despite useful guides are there, they are pretty much scattered. Few posts or threads I could suggest as follows :
1. https://forum.xda-developers.com/zenfone-3/how-to/updated-unlock-relock-bootloader-t3749456
2. https://forum.xda-developers.com/zenfone-3/how-to/zenfone-3-ze520kl-ze552kl-unofficial-t3738811
3. https://forum.xda-developers.com/zenfone-3/help/help-ze552kl-bootloop-flashing-t3820371
4. https://forum.xda-developers.com/zenfone-3/how-to/guide-how-to-root-zenfone-3-official-t3745650

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