Related
I don't know why but the default launcher really must be the cause of the blackouts and lag people are experiencing. Even with Taskmanager auto killing my apps I still got hickups in the UI. Installing launcher pro completely solved the issue for me so if you haven't tried that yet give it a shot. Cool thing is you can still use the samsung icons if you like. I know there is a thread about using a ram hack with launcherpro but that's not necessary to fix the blackout issue.
I had launcher pro installed for the first 3 days I had the phone - It is a great launcher, but it did not help me at all with the blackouts.
The blackouts and lag is not a constant problem. I had the phone running fine for hours, running multiple applications, and then suddenly it starts to slow down and i stare into a black screen for 3-15 seconds.
I'm waiting to see if there is any new firmware in the next days that fixes this. I have 3 more weeks in which I can return the device to amazon, and except for the blackouts it is a very good mobile.
bookwormat said:
I'm waiting to see if there is any new firmware in the next days that fixes this. I have 3 more weeks in which I can return the device to amazon, and except for the blackouts it is a very good mobile.
Click to expand...
Click to collapse
Why would you have 3 weeks before returning it ? I thought once you buy from most online stores, you can return the phone unused within 7 days, not try it out and return it within a month . . I would love to have the option to try this can you confirm please
Sent from my HTC Desire using XDA App
Did not have alot off lag/blackouts on my Sgs even on Firemware FJ3, but when i did uppgrade to the new firmware i notice the litle i had was gone. And also with my 3g working all day and i do sms,mail and call quite alot battery Easy make it from 7 on the morning till i put in charger like 12-01 at night and then battery has been over 30% all times so far.
Why would you have 3 weeks before returning it ?
Click to expand...
Click to collapse
EU law gives every customer the right to return a product that he bought online within 14 days after he got it. Amazon.de additionally has a "return guarantee", in which you can return the product within 30 days of purchase.
Within the 14 days period you can use the product, as long as you do not damage it.
The 30 days "return guarantee" from amazon says that the product must be "unused and unharmed", but as long as you give it back in the same state you received it, you're fine.
Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.
Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.
It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!
Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.
Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium
I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.
This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.
first of all i'm from Malaysia and i bought my nexus 7 from a electronics company called "senheng" roughly more than a month ago..i was pretty satisfied with it until recently all the bugs and defects are starting to annoy me A LOT...
1) sometimes the touch screen is not responsive.i try pulling down the notification tray but it doesnt get pull down..
2) they are black lines on the screen sometimes when playing games or surfing facebook..it does happened quite often although it only appears for a split second.
3) this is the worst defect of all.sometimes the tablet acts on it's own,it's like it's having a mind of it's own.it would just jump back to the homescreen, swipe around and open up apps on it's own when i'm actually using the tablet.Basically it's like a ghost is using the tablet. So i try to find the cause of this problem and i'hv found than whenever i try to swipe around really quick the tablet will become not responsive for a while and it'll start acting on it's own, so i feel that there's a problem with the touch screen panel.
I went back to "senheng" the other day, hoping that they would replace a new tablet for me but they refuse to, so most probably i'm going to ring up ASUS tomorrow to report about my problems and hope that they would replace me a new unit. My main problem is the 3rd, i can live with the other two but the 3rd one is seriously bugging me.
Is anyone having the same problem as me? If so, what did u do to solve it?
p/s : i'm on stock 4.2 rooted...
Sounds like your touch screen is screwed. You shouldn't be getting lines on the screen.
Also there was some bugs with the touch drivers in the early stages. Have you updated to 4.1.2 or 4.2? Knowing your version would give better results.
Why did they "refuse" you a replacement? Is it damaged? Over the return limit?
I know this may have a moral stance, but I don't think anyone could tell a N7 apart from another N7. The serial number is on a plastic sticker that is easily removed. You could possibly purchase a new one, swap devices, and return the old one/new box. Or buy a new one and use it until Asus repairs your old one... then return it.
I've returned 2 [I fried one with a bad bootloader and swapped a 16 for a 32 (paying the difference obviously)]. They all just opened the box to make sure there were no obvious physical damage. The back cover isn't "meant" to come off, so they won't tear it down in the store.
If you want to physically kill one, download and flash a Samsung Galaxy Nexus bootloader. It won't even power on. No power + No Sticker = no way to tell.
The only reason I'm saying this is simply because store policies shouldn't be too strict on their exchanges for defective units. I've had equipment fail just after 30 days and you are left with junk. I understand 30 days is there for a reason and it is a good policy, but it should be a fine line. A day or two shouldn't matter.
player911 said:
Sounds like your touch screen is screwed. You shouldn't be getting lines on the screen.
Also there was some bugs with the touch drivers in the early stages. Have you updated to 4.1.2 or 4.2? Knowing your version would give better results.
Why did they "refuse" you a replacement? Is it damaged? Over the return limit?
I know this may have a moral stance, but I don't think anyone could tell a N7 apart from another N7. The serial number is on a plastic sticker that is easily removed. You could possibly purchase a new one, swap devices, and return the old one/new box. Or buy a new one and use it until Asus repairs your old one... then return it.
I've returned 2 [I fried one with a bad bootloader and swapped a 16 for a 32 (paying the difference obviously)]. They all just opened the box to make sure there were no obvious physical damage. The back cover isn't "meant" to come off, so they won't tear it down in the store.
If you want to physically kill one, download and flash a Samsung Galaxy Nexus bootloader. It won't even power on. No power + No Sticker = no way to tell.
The only reason I'm saying this is simply because store policies shouldn't be too strict on their exchanges for defective units. I've had equipment fail just after 30 days and you are left with junk. I understand 30 days is there for a reason and it is a good policy, but it should be a fine line. A day or two shouldn't matter.
Click to expand...
Click to collapse
ya i'm on stock 4.2 rooted(sorry i forgot to state that)..
they wouldnt replace me a new one cuz they said that they're gonna have to repair it and bla bla bla..i mean come on, the whole touch screen panel is screwed and they want to try fixing it?! my warranty is not over yet, it has a 2 year warranty.
i dont think we can actually return the tablet within 14days here in Malaysia, we dont have this kind of policy(not sure).
what do u mean for me to physically kill one? u mean i should just killed it and return to the store for them to replace a new one?
My touch screen also has started flaking out as you describe from time to time. Took it back to the store but do you think it would do it then? No, it acted normal until I got home.
Going back there tomorrow to hope it plays up at the right time.
Sent from my Nexus 7 using Tapatalk 2
dr.m0x said:
My touch screen also has started flaking out as you describe from time to time. Took it back to the store but do you think it would do it then? No, it acted normal until I got home.
Going back there tomorrow to hope it plays up at the right time.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
i actually recorded the whole thing with my galaxy nexus so i'm gonna show them it..
Ninja move with the recording :good:
Fortunately I havent had these issues on my 32gb N7. One would think it would be under ASUS manufacturer warranty. I know its a last resort but if you have to then unroot and relock the boot loader and send it back to ASUS. I know the idea of not having your tablet for a while is crappy but if that's the only option...
Sent from my Nexus 7 using xda premium
TokenAntiAppleRant said:
Ninja move with the recording :good:
Fortunately I havent had these issues on my 32gb N7. One would think it would be under ASUS manufacturer warranty. I know its a last resort but if you have to then unroot and relock the boot loader and send it back to ASUS. I know the idea of not having your tablet for a while is crappy but if that's the only option...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
i think asus dont really mind rooting and unlocking the bootloader of the device..
anyways, i'm gonna go to asus service centre today and hopefully they'll replace my unit with a new one...lol
Idk if they do or not. That's just the general rule of thumb when sending a device back for repair/exchange. Mainly BC they can say the issue may have been caused as a result of you unlocking and rooting your N7. That's why Google threw in the disclaimer when a boot loader unlock is attempted.
Sent from my Nexus 7 using xda premium
I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a
joeynox said:
I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a
Click to expand...
Click to collapse
Check this out
http://androidromupdate.com/2015/11...e-4-sm-n910a-official-android-5-1-1-firmware/
thank you ! im downloading the ap file now and will try flashing it . The guy i bought it from said he was his daily phone until he got the note 7 and all he did was factory reset it before it was shipped. The phone is mint condition so i dunno whats going on
joeynox said:
thank you ! im downloading the ap file now and will try flashing it . The guy i bought it from said he was his daily phone until he got the note 7 and all he did was factory reset it before it was shipped. The phone is mint condition so i dunno whats going on
Click to expand...
Click to collapse
If it's getting hot something its not happy. Usually gets hot when it's working hard.
That's what I found on mine anyways. Kind of like a fever. Something's wrong with your body it gets hot.
Same on a phone.
Usually happens to me when I flash something wrong.
Late nights, building something and maybe put files in the wrong spot, like app instead of priv-app. Or forget to put them in at all.
Good luck.
so i flashed a new stock rom and now the phone still occasionally gets hot but if i take 4-6 pictures with or without the flash the phone turns off and i have to pop the battery out to get it to turn back on. it seems to do this whe nthe battery is below 20%. im trying to test this now. When im unable to edit the accounts area, i get an error that says settings has stopped? last but not least theres no way to disable the shutter sound. Before i flashed the new stock rom there was an option.
try boot your phone without sd card.
Sorry to tell you this.
joeynox said:
I need help!!!!!!!!!!!!!!! I bought a note 4 ATT from someone on ebay and the phone is in mint condition. I turned it on and played with it for a bit and it rebooted, then got really hot then lagged and rebooted. I tried checking for a software update and it tried downloading an att security update but the phone showed the little green android guy and said
downloading do not turn off target
could not do normal boot
ddi: mmc_read failed
odin mode high speed
smn910a
samsung official
system status custom
lock off
warranty void:0x0
some other stuff.
Then i reset it and it booted fine until i took a few pictures and it started boot looping. should i install the stock rom and how do i do this ?
kernel: 3.10.40-5613584
security patch: 7-1-16
android:5.1.1
knox 2.4.1
device:sm-n910a
Click to expand...
Click to collapse
Unfortunately, you have fallen into a sinking boat like a lot of Note 4 owners. From what I can feel, the ddi: mmc read fail issue is actually a hardware problem, but which hardware is unknown. Many speculate a failing eMMC chip, others speculate power IC. But from what I have experienced and no matter what I did, I couldn't fix mine. I have the same issue and actually bought mine off of Swappa. From what I have heard and experienced, the phone runs it's best on stock rom, and a temporary fix is to install a wakelock app and set it to Mode 4, but this is only to stop phone from crashing during sleep, and won't fix it crashing and lagging during use. I would immediately arrange a refund or a PayPal dispute if I were you. I apologize that you got into this situation but no one has found a concrete fix. Best bet is to refund it. Best of luck on getting your money back.
DaKillaz98 said:
Unfortunately, you have fallen into a sinking boat like a lot of Note 4 owners. From what I can feel, the ddi: mmc read fail issue is actually a hardware problem, but which hardware is unknown. Many speculate a failing eMMC chip, others speculate power IC. But from what I have experienced and no matter what I did, I couldn't fix mine. I have the same issue and actually bought mine off of Swappa. From what I have heard and experienced, the phone runs it's best on stock rom, and a temporary fix is to install a wakelock app and set it to Mode 4, but this is only to stop phone from crashing during sleep, and won't fix it crashing and lagging during use. I would immediately arrange a refund or a PayPal dispute if I were you. I apologize that you got into this situation but no one has found a concrete fix. Best bet is to refund it. Best of luck on getting your money back.
Click to expand...
Click to collapse
I dunno what's wrong with this thing. Still cant access accounts due to settings stopping (only settings issue). The ddi mmc_read thing hasn't happened again but using the camera sometimes makes the phone turn off and sometimes its getting very hot. I hate to give it up because its in such good cosmetic condition., it looks brand new. I filed the claim with eBay and I also contacted the seller so I guess its a waiting game.
Could a bad battery cause the camera to turn the phone off or make the phone get hot and laggy?
joeynox said:
I dunno what's wrong with this thing. Still cant access accounts due to settings stopping (only settings issue). The ddi mmc_read thing hasn't happened again but using the camera sometimes makes the phone turn off and sometimes its getting very hot. I hate to give it up because its in such good cosmetic condition., it looks brand new. I filed the claim with eBay and I also contacted the seller so I guess its a waiting game.
Could a bad battery cause the camera to turn the phone off or make the phone get hot and laggy?
Click to expand...
Click to collapse
In my experience, the battery isn't a problem, I have bought multiple off of Amazon and they all had the same effect on the phone, nothing. If the phone is getting very hot, the system might be overworking the poor SnapDragon 805 to where it has to throttle or even shutdown, if Knox is already tripped, you might want to try CyanogenMod to single out TouchWiz being the laggy slow OS it is. If Knox isn't tripped, I don't recommend anything like that because the eBay seller can refuse refund if you trip Knox (At least in the US). In US, at least, you don't have to prove that the customer's modification actually damaged the device to refuse refund because of it. Camera can make phone turn off if the eMMC is the problem, as the camera creates a buffer on the storage to help speed up picture taking. If you have a settings issue however, you can always try reflashing the stock software on with ODIN and see if you just had a bad flash on the device. That won't trip Knox. Good luck with the refund, and as future advice, since Note 4's have started failing like crazy, The Note 4 might not be a safe thing to buy online anymore. Almost ready to go back and buy an S5 again.
Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.
joeynox said:
Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.
Click to expand...
Click to collapse
Yeah, I know how you feel, unfortunately, I bought mine off of Swappa, it started acting up, seller wanted me to pay shipping to send back, but I am on such a tight budget I couldn't. I decided to hold onto it anyways just in case something could fix it. If I were you, I know it's a bit smaller, but the S5 is a pretty good choice, I had bought a used T-Mobile S5 before my faulty Note 4 and it ran amazing. Plus, the used S5's are fairing quite a bit better than the Note 4's are. I had gotten a Note 4 because I was thinking, it's like an S5, but bigger and better, and with a pen. Too bad this hardware failure is letting people down now. I don't even know if you can't find them new either.
joeynox said:
Thanks for the advice. I can't get a new phone right now and since I'm on a budget my choices r limited. Lgg4 seems like its a huge headache with its contact failure so a used one of those is out of the question. I figures the note 4 would be the best option.
Click to expand...
Click to collapse
My advice is return the phone to the seller and buy nexus 6p or 5x both are great phones
Sent from my SM-N910G using Tapatalk
DaKillaz98 said:
In my experience, the battery isn't a problem, I have bought multiple off of Amazon and they all had the same effect on the phone, nothing. If the phone is getting very hot, the system might be overworking the poor SnapDragon 805 to where it has to throttle or even shutdown, if Knox is already tripped, you might want to try CyanogenMod to single out TouchWiz being the laggy slow OS it is. If Knox isn't tripped, I don't recommend anything like that because the eBay seller can refuse refund if you trip Knox (At least in the US). In US, at least, you don't have to prove that the customer's modification actually damaged the device to refuse refund because of it. Camera can make phone turn off if the eMMC is the problem, as the camera creates a buffer on the storage to help speed up picture taking. If you have a settings issue however, you can always try reflashing the stock software on with ODIN and see if you just had a bad flash on the device. That won't trip Knox. Good luck with the refund, and as future advice, since Note 4's have started failing like crazy, The Note 4 might not be a safe thing to buy online anymore. Almost ready to go back and buy an S5 again.
Click to expand...
Click to collapse
I'd go with flashing stock ROM again also. What I should have also added was, after flashing with ODIN, boot into recovery and do a factory reset. Obviously something in there is still jacked.
Either ODIN flash then do a factory reset, or do a factory reset then ODIN flash. Can't hurt, may help.
Perhaps flash TWRP and do an advance wipe also.
http://forum.xda-developers.com/note-4/development/twrp-2-8-1-2-recovery-note-4-sm-n910c-t2977933
dicksteele said:
I'd go with flashing stock ROM again also. What I should have also added was, after flashing with ODIN, boot into recovery and do a factory reset. Obviously something in there is still jacked.
Either ODIN flash then do a factory reset, or do a factory reset then ODIN flash. Can't hurt, may help.
Perhaps flash TWRP and do an advance wipe also.
http://forum.xda-developers.com/note-4/development/twrp-2-8-1-2-recovery-note-4-sm-n910c-t2977933
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just wanted to update the post. I contacted the seller who said they would give me $75 back to have the phone repaired if theres an issue. She still is insisting the phone was fine when she had it. I said i would like a full refund so im waiting to hear back. But i did flash a stock rom and due a wipe. i also bought a new battery and so far the it hasnt gotten the ddi mmc read failure . it does seem to get warm quickly and while using a cpu process app my cpu is always bouncing between 10-30%.iv only downloaded 2 apps into the phone so far. 1 app still crashes after a while and the phone rebooted once after taking about 50 pictures with the flash. on the original battery it would lock up and shut down after 5 pictures, i would have to wait like 20 minutes to turn it back on. it sucks because i love the phone and really need it. i only paid $180 for it and i doubt ill be able to get a similar phone for that price. Ive read here that the ddi mmc read failure is a precursor to alot of hardware failures so now my heart is broken. Anyway thank you all for responding.
joeynox said:
just wanted to update the post. I contacted the seller who said they would give me $75 back to have the phone repaired if theres an issue. She still is insisting the phone was fine when she had it. I said i would like a full refund so im waiting to hear back. But i did flash a stock rom and due a wipe. i also bought a new battery and so far the it hasnt gotten the ddi mmc read failure . it does seem to get warm quickly and while using a cpu process app my cpu is always bouncing between 10-30%.iv only downloaded 2 apps into the phone so far. 1 app still crashes after a while and the phone rebooted once after taking about 50 pictures with the flash. on the original battery it would lock up and shut down after 5 pictures, i would have to wait like 20 minutes to turn it back on. it sucks because i love the phone and really need it. i only paid $180 for it and i doubt ill be able to get a similar phone for that price. Ive read here that the ddi mmc read failure is a precursor to alot of hardware failures so now my heart is broken. Anyway thank you all for responding.
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That is a hell of a price. She must not have known how much to sell it for or there was a problem.
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Mrtoye said:
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
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i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
billycar11 said:
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
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the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
Mrtoye said:
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
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yes same issue it would show a little x.
but the replacements should not void the rest of your warranty is that a new thing i rmaed my nexus 6 like 6 times over the whole life of the warranty they never reset my 1 year warranty or told me once you get this rma you only have 90 day thats junk i would just tell them your original warranty is still valid if you need rma but reflash will probably fix it
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Mrtoye said:
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
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Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
elevatorguy said:
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
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Have you noticed any differences ? Please tell me I'm not crazy lol
Mrtoye said:
Have you noticed any differences ? Please tell me I'm not crazy lol
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The little I've used it so far it seems to be cooler, will know for sure when I go to work tomorrow night and get bored. Will let you know for sure after that.
Sounds like you have Sprint