Heat Problems, U.S. S7 Edge (G935a) - AT&T Samsung Galaxy S7 Edge Questions & Answers

I have had my phone for a new months now and have noticed an incredible amount of heat. So I started to use CPU-Z to monitor temps.
When idle, the phone sits anywhere between 32-45 degrees C. Under load, using the camera, using navigation, or during gaming, I feel the phone rapidly gaining heat. I've seen it got as hot as 70-80 degrees C. A few times the right side of the phone gets so hot that the right aluminum edge feels like it could burn my hand if I touch it for longer than 30 seconds.
At first I thought this could be a firmware issue so I've factory reset the phone multiple times, cleared the cache, and done everything I can think of. The problem persists. Is this how all Snapdragon variant S7 Edges are, or is mine a lemon? If you could please post your idle temps and temps after 15-30 minutes of high load, I would be grateful.

Mine gets warm but never that hot. It is usually inside a case. I notice it gets the warmest under quick charging conditions.
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the_OZONE said:
I have had my phone for a new months now and have noticed an incredible amount of heat. So I started to use CPU-Z to monitor temps.
When idle, the phone sits anywhere between 32-45 degrees C. Under load, using the camera, using navigation, or during gaming, I feel the phone rapidly gaining heat. I've seen it got as hot as 70-80 degrees C. A few times the right side of the phone gets so hot that the right aluminum edge feels like it could burn my hand if I touch it for longer than 30 seconds.
At first I thought this could be a firmware issue so I've factory reset the phone multiple times, cleared the cache, and done everything I can think of. The problem persists. Is this how all Snapdragon variant S7 Edges are, or is mine a lemon? If you could please post your idle temps and temps after 15-30 minutes of high load, I would be grateful.
Click to expand...
Click to collapse
Honestly id get it checked out, seems dangerous for your phone in the long run

the_OZONE said:
I have had my phone for a new months now and have noticed an incredible amount of heat. So I started to use CPU-Z to monitor temps.
When idle, the phone sits anywhere between 32-45 degrees C. Under load, using the camera, using navigation, or during gaming, I feel the phone rapidly gaining heat. I've seen it got as hot as 70-80 degrees C. A few times the right side of the phone gets so hot that the right aluminum edge feels like it could burn my hand if I touch it for longer than 30 seconds.
At first I thought this could be a firmware issue so I've factory reset the phone multiple times, cleared the cache, and done everything I can think of. The problem persists. Is this how all Snapdragon variant S7 Edges are, or is mine a lemon? If you could please post your idle temps and temps after 15-30 minutes of high load, I would be grateful.
Click to expand...
Click to collapse
Been gaming heavy in marvel champions for a few hours.. not having the problem you describe mate. I'd call Samsung.
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kokyleod said:
Been gaming heavy in marvel champions for a few hours.. not having the problem you describe mate. I'd call Samsung.
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Click to expand...
Click to collapse
First off thanks for the picture of your temps. But by the looks of it I probably have a lemon then :/. Is your phone the snapdragon variant or exynos? I'll be calling Samsung soon then.

Snapdragon
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kokyleod said:
Snapdragon
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Click to expand...
Click to collapse
Mine too it looks similar to your temp. What color do u have?
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Delete
---------- Post added at 10:00 PM ---------- Previous post was at 09:59 PM ----------
blkghost22 said:
Mine too it looks similar to your temp. What color do u have?
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Click to expand...
Click to collapse
Gold platinum
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kokyleod said:
Delete
---------- Post added at 10:00 PM ---------- Previous post was at 09:59 PM ----------
Gold platinum
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Click to expand...
Click to collapse
Im try ling to narrow some things i know its highly not possible but just wanted to know.
I have silver and my friend has gold, we both have the same issue.
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Heres my screenshot just played clash of clans for 3 min

blkghost22 said:
Heres my screenshot just played clash of clans for 3 min
Click to expand...
Click to collapse
Try wiping your cache partition.
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kokyleod said:
Try wiping your cache partition.
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Click to expand...
Click to collapse
Tried that, also reflashed the software
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Are you on engboot or stock fw?
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kokyleod said:
Are you on engboot or stock fw?
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Click to expand...
Click to collapse
I was on both but right now engboot. I was hoping debloating would help but still the same.
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I was in the same boat, root wasn't for me, this time, around since the phone got crazy hot. Half the time I couldn't receive calls unless I reboot the phone every few hours. Flashed back to stock and took the new wifi calling update and advanced messaging and the phone is working great now.

It's pretty common to be that hot with engboot it seems. See this post: http://forum.xda-developers.com/ver...-t3411039/post67605246?nocache=1#post67605246

Related

Is the overheating issue common or only on some phones

I set my screen off of auto and up to 90, i cant do dim displays, and every time i run antutu it shuts down. could it be this one device or is it all the g3's
just you
I have very hot weather in the office (AC works bad). And after OTA update my phone was constantly rebooting like 2 min. after startup. I turned it off, waited 5 min to cool it down and then it worked fine...
Sent from my LG-D855 using XDA Free mobile app
hello00 said:
just you
Click to expand...
Click to collapse
wow, such a grown up and not childish reply.
I starting playing golfstar which works the phone pretty hard. At first I noticed how much better the frame rate was compared to my s4, after about 5mins the frame rate went to crap. I can only assume the phone was throttling due to heat. I never got any warnings though
I dont have this problem at all. Was running antutu benchmark two times in a row yesterday with 100% brightness without auto activated, AND charging, and it reached 36C. And its about 27C in this room.
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atistang said:
I starting playing golfstar which works the phone pretty hard. At first I noticed how much better the frame rate was compared to my s4, after about 5mins the frame rate went to crap. I can only assume the phone was throttling due to heat. I never got any warnings though
Click to expand...
Click to collapse
ya i think im going to the s5 or the nexus 5, it keeps happening, so im done.
Are you only having a problem trying to do a benchmark at high brightness or are you having problems with regular use? I use Lux for autobrightness and it's bright enough for me and I have no issues with over heating.
Also, I wouldn't downgrade to the Nexus 5 if you're giving up on this phone. Not saying it's a bad phone, but it's comparatively a downgrade. A G2 would be a better downgrade than that or side grade to the S5 or M8 or whatever it is the HTC phone is called.
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partylikeaninjastar said:
Are you only having a problem trying to do a benchmark at high brightness or are you having problems with regular use? I use Lux for autobrightness and it's bright enough for me and I have no issues with over heating.
Also, I wouldn't downgrade to the Nexus 5 if you're giving up on this phone. Not saying it's a bad phone, but it's comparatively a downgrade. A G2 would be a better downgrade than that or side grade to the S5 or M8 or whatever it is the HTC phone is called.
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Click to expand...
Click to collapse
it was during the bench. But i did a battery pull and ran 3 straight benchmarks with no overheating issues. But then i did the no lag trick and tried again with it powering down
So the next best device is the m8 you say?
kyomagi said:
it was during the bench. But i did a battery pull and ran 3 straight benchmarks with no overheating issues. But then i did the no lag trick and tried again with it powering down
So the next best device is the m8 you say?
Click to expand...
Click to collapse
I'd first suggest you just use the phone and not worry about the benchmarks. Benchmarks are meant to push the system so that could be why you're having problems. With daily use, even with the screen as bright as you have it, you may not notice any other issue. Give it a chance first.
And from reviews I've read, it does sound like the M8 is the next best. I almost considered it, but it's about the same size as the G3 with a smaller screen. Fortunately, I'm loving my G3.
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My phone shuts down when reading books on the beach in Turkey. I think the heat sensitiviness is one thing the latest patch should fix , I hope
Mine's never dimmed but it gets warm enough such that it starts throttling back to ~1.6 GHz. Definitely not hot though.
ya i was playing a game and it was def getting pretty hot
kyomagi said:
it was during the bench. But i did a battery pull and ran 3 straight benchmarks with no overheating issues. But then i did the no lag trick and tried again with it powering down
So the next best device is the m8 you say?
Click to expand...
Click to collapse
The no lag trick, is no real trick, it turns off stuff to keep your device save from overheating, so, that's why it turned off afterwards.
I've kept the stock setting and never had any shutdowns or noticed any performance problems at games or dim, it gets warm sometimes at long gaming, but that's it.
Sent from my LG-D855
kyomagi said:
I set my screen off of auto and up to 90, i cant do dim displays, and every time i run antutu it shuts down. could it be this one device or is it all the g3's
Click to expand...
Click to collapse
Have you tried factory reset from start up screen not settings?
i got a different phone, from a different batch, the phone gets hot still, but not too hot and its not shut down yet. so far so good. great phone
If you are returning a phone because it will shut down during a benchmark, then why did you get the phone in the first place?
kyomagi said:
I set my screen off of auto and up to 90, i cant do dim displays, and every time i run antutu it shuts down. could it be this one device or is it all the g3's
Click to expand...
Click to collapse
You are not alone. Mine can get very hot when playing games (especially when charging), and I have to stop game to cool it down.
The situation gets worse when dual layer case installed. I have to remove the case to cool the phone down.
---------- Post added at 07:43 PM ---------- Previous post was at 07:40 PM ----------
dondavis007 said:
My phone shuts down when reading books on the beach in Turkey. I think the heat sensitiviness is one thing the latest patch should fix , I hope
Click to expand...
Click to collapse
I am sure mine does "thermal throttling".
When the phone gets hot, Quadrant goes down to 12,xxx.
When the phone cools down, Quadrant goes back to normal (23,xxx).
TheAfroGuy said:
If you are returning a phone because it will shut down during a benchmark, then why did you get the phone in the first place?
Click to expand...
Click to collapse
sorry, your question does not make sense.
I bought the phone because it had nice specs. i returned the phone because it was apparently defective. My new LG G3 has not overheated to shut down. got a little hot but not bad
I'm still wondering how are NOW the LG G3 are this moment? do they still have overheated issue?
How is the camera in 4k recording? is that fixed?
see video;
https://www.youtube.com/watch?v=vdwZbMFT5Pk

Chess benchmark

Hi all
Can you perform chess benchmark as done on other devices- just install droidfish chess app, set Threads to 6 (in app settings). Then, on initial board position press M->Analysis Mode. See knps number as shown at the bottom of screen. Can it pass and sustain 1000knps?
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TheBenzinator said:
Hi all
Can you perform chess benchmark as done on other devices- just install droidfish chess app, set Threads to 6 (in app settings). Then, on initial board position press M->Analysis Mode. See knps number as shown at the bottom of screen. Can it pass and sustain 1000knps?
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
How long does it need to run? After like 5 min it was at 1150-ish.
About to run it now will update once im done
sent from my pre-release littlebig monster
wargreymon89 said:
How long does it need to run? After like 5 min it was at 1150-ish.
Click to expand...
Click to collapse
Does it reach 1150k immediately or after few minutes? Snap 810 on lg flex performed 1069k....
Can you post screenshot after 1 minute?
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1104 peak after 2.30 mins at 6 it sat at 1028 hovered there for most of it but did drop down to 980ish for a sec about half way thru
sent from my pre-release littlebig monster
---------- Post added at 04:13 PM ---------- Previous post was at 04:08 PM ----------
Will perform run again once i charge up.for the first time since 8am im sat at 30% now once i hit about 60 ill try again
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BTW, during test, does board responsive or does it lag when trying to move the pieces?
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There was some lag just after taking screenshots but non otherwise btw i took a ss just often enough to keep the phone awake
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Just to be sure: Without taking screenshots, under Analysis mode on 6 cores when you try to move pieces, there is no lag at all? If so, that is awesome.
(I observe significant lag on my note 3 in such case..)
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I didnt notice a big enough delay to call it lag more like the cpu thinking while it performs over 1000 other moves a second in the background its less than half a second on mine
sent from my pre-release littlebig monster
Seeing a peak around 1045. Interesting benchmark.
silent_bob52637 said:
I didnt notice a big enough delay to call it lag more like the cpu thinking while it performs over 1000 other moves a second in the background its less than half a second on mine
sent from my pre-release littlebig monster
Click to expand...
Click to collapse
I actually meant does it "playable" or responsive enough to move pieces when it under analysis mode...
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You couldnt play a proper game that would get frustrating but itwas showing a response within half a second
sent from my pre-release littlebig monster
TheBenzinator said:
Does it reach 1150k immediately or after few minutes? Snap 810 on lg flex performed 1069k....
Can you post screenshot after 1 minute?
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Click to expand...
Click to collapse
This was after 1 minute. Didn't feel any lag when playing with the analysis mode on and 6 cores.
Out of my own curiosity i tried this on my note 1 and no matter how many threads i use it is rendered catatonic and about 4 secs later it reboots
sent from my pre-release littlebig monster
silent_bob52637 said:
Out of my own curiosity i tried this on my note 1 and no matter how many threads i use it is rendered catatonic and about 4 secs later it reboots
sent from my pre-release littlebig monster
Click to expand...
Click to collapse
Aldo on my Note 3 its bad...when trying to move pieces / press on bottoms - it lags severly..not responsive. When i use komodo engine it freezes and i also need to reboot...
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BTW, anyone observed heating / cpu throtteling issues on this test?
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TheBenzinator said:
BTW, anyone observed heating / cpu throtteling issues on this test?
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Click to expand...
Click to collapse
Since it seems like this is a heavy test I assume it gets hot and throttles a bit like any phone. But overall I noticed the G4 doesn't get burning hot, even when playing high end games at 100% brightness.
According to ampere after 30mins real racing 3 my battery is about 48c but the phone doesnt feel hot maybe call it fairly warm
sent from my pre-release littlebig monster
If this is what you want..I'm a chess master and this is the highest that I've ever come across..and no this is nor an LG device.
Jack.
hagba said:
If this is what you want..I'm a chess master and this is the highest that I've ever come across..and no this is nor an LG device.
Jack.
Click to expand...
Click to collapse
Result should be taken from STARTING position for comparision.
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Poor Battery Performance

Am I the only one who thinks this is poor battery performance? Only 1hr 33m SOT...
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No issue here. Looks like you're using some resources heavy apps like Facebook . Try an alternative app for facebook and disable it.
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You don't need to disable Facebook. I use the Facebook app all the time and can get over 7 hours SOT on a regular basis.
Try clearing the cache and do a Factory reset. When you're doing the phone set up make sure you opt out of all diagnostic reporting to Google and Samsung. That should fix your issue. Also have you installed the recent update Tmobile pushed out yesterday?
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i get 4 hours sot best i ever got not complaining
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Maybe try to clear cache and do a Factory reset. Also when you're setting up the phone make sure you opt out of all diagnostic reporting to Google and Samsung.
Im getting 8 hours of SOT with normal usage.
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jrwingate6 said:
Maybe try to clear cache and do a Factory reset. Also when you're setting up the phone make sure you opt out of all diagnostic reporting to Google and Samsung.
Im getting 8 hours of SOT with normal usage.
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Click to expand...
Click to collapse
I'm gonna try that cuz I be at work and my phone loses at least 60% in 8 hours with less than 2hrs SOT
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After the latest update I've noticed android system and Android os are using a little less battery. But as of this screen shot I just took 5 min ago, almost 22 hours total time and almost 7 hours SOT
Facebook is well known for being a big battery consumer.
sent from deez
question
jrwingate6 said:
You don't need to disable Facebook. I use the Facebook app all the time and can get over 7 hours SOT on a regular basis.
Try clearing the cache and do a Factory reset. When you're doing the phone set up make sure you opt out of all diagnostic reporting to Google and Samsung. That should fix your issue. Also have you installed the recent update Tmobile pushed out yesterday?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
How do I opt out of diagnostic reporting if my phone is already set up.
---------- Post added at 11:47 PM ---------- Previous post was at 11:40 PM ----------
marioca said:
I'm gonna try that cuz I be at work and my phone loses at least 60% in 8 hours with less than 2hrs SOT
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Click to expand...
Click to collapse
I you have wifi at your job try this, put phone in airplane mode, use wifi and also wifi calling, I work at a big box store and I do this because if I didnt I would be searching for signal all day. I regularly leave work for the day with 85% battery left.
bruciebabie1963 said:
How do I opt out of diagnostic reporting if my phone is already set up.
---------- Post added at 11:47 PM ---------- Previous post was at 11:40 PM ----------
I you have wifi at your job try this, put phone in airplane mode, use wifi and also wifi calling, I work at a big box store and I do this because if I didnt I would be searching for signal all day. I regularly leave work for the day with 85% battery left.
Click to expand...
Click to collapse
I do have WiFi at work and I use it but why airplane mode?
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Can someone explain this? I unplugged it before I went to bed last night and woke up and it has dropped to 76%
First full charge after resetting my phone, opting out of all diagnostic reporting, even downloaded package disabler pro and disabled about 22 things, also turned auto syncing off tho I need my emails as they come
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marioca said:
I do have WiFi at work and I use it but why airplane mode?
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Click to expand...
Click to collapse
Because your phone will still use cellular data, even when you are on wifi, just try it for a day and see if it improves, it not you can go back to how you are doing now.
also
marioca said:
First full charge after resetting my phone, opting out of all diagnostic reporting, even downloaded package disabler pro and disabled about 22 things, also turned auto syncing off tho I need my emails as they come
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Click to expand...
Click to collapse
I did exactly as you did but I also restricted background data to most apps under settings >data usage.. also be sure you have VOLTE calling turned off under phone settings. I get about 24 hrs with 7 to 7.50 hrs sot
After latest update (PC8) battery life tanked. Clearing system cache in recovery has solved this problem for me.
Dr. Fed said:
After latest update (PC8) battery life tanked. Clearing system cache in recovery has solved this problem for me.
Click to expand...
Click to collapse
You do it often?
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bruciebabie1963 said:
I did exactly as you did but I also restricted background data to most apps under settings >data usage.. also be sure you have VOLTE calling turned off under phone settings. I get about 24 hrs with 7 to 7.50 hrs sot
Click to expand...
Click to collapse
If I use airplane mode I'm only getting calls no texts though right?
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After the latest update my battery life has been amazing. It was great before but amazing now.
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donharden2002 said:
After the latest update my battery life has been amazing. It was great before but amazing now.
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Click to expand...
Click to collapse
How do you have youre phone set up?

Galaxy s6 edge today's update

Samsung pushes out September security patch for the Galaxy S6 and Galaxy S6 edge in Europe today. if you’d like to see if it’s ready for your device simply follow these steps: Settings » About Device » Software Update » Update Now.
Yep got this pushed to my S6 and S7 Edges - wonder is its some battery related panic not like Samsung and I wasn't even on WIFI when on both handsets got the install pop up
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Did you guys already notice an improvement or degradation in battery consumption? Cause I don't want to install an Update, just to have less battery than before.
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N00BY0815 said:
Did you guys already notice an improvement or degradation in battery consumption? Cause I don't want to install an Update, just to have less battery than before.
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Click to expand...
Click to collapse
Battery life as been heavily degradated. In my case, when full charged to 100% and right after I disconnect the phone, it goes from 100 to 97% in just 5 minutes
luismedina said:
Battery life as been heavily degradated. In my case, when full charged to 100% and right after I disconnect the phone, it goes from 100 to 97% in just 5 minutes
Click to expand...
Click to collapse
How old is your phone? Maybe it's just the normal wearing of the battery.
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N00BY0815 said:
How old is your phone? Maybe it's just the normal wearing of the battery.
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Click to expand...
Click to collapse
It's 8 months old, and I know it's a software issue because with the previous build (August security updates) the battery life was amazing, this one (September) is a total cr**.
N00BY0815 said:
Did you guys already notice an improvement or degradation in battery consumption? Cause I don't want to install an Update, just to have less battery than before.
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
My wife has the 6 edge, and now her handset doesn't recognise her Samsung charger as a "fast" charger anymore since this last update.
She also says the battery life is worse.
Sent from my Lenovo TAB 2 A10-70F using XDA-Developers mobile app
Worse battery life here too, with latest update
warface said:
My wife has the 6 edge, and now her handset doesn't recognise her Samsung charger as a "fast" charger anymore since this last update.
She also says the battery life is worse.
Sent from my Lenovo TAB 2 A10-70F using XDA-Developers mobile app
Click to expand...
Click to collapse
Check battery options and go all the way down. There you can turn fast charging on and off. But if I were you, I'd leave it turned off. It will definitly wear your battery faster and the benefits to charging it a bit faster are neglegible to me at least.
Sent from my SM-G925F using XDA Free mobile app
Last update really messed up my battery life. Should've stayed on the previous one. I am getting tired of this up and down after every update. And my device is only 3 months old.
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tfd1978 said:
Last update really messed up my battery life. Should've stayed on the previous one. I am getting tired of this up and down after every update. Am my service is only 3 months old.
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Yeah, the latest update really screwed the battery life, I can feel the phone hotter than normal, something went really wrong with this update, also, S6 edge plus have this problem with the equivalent update

Screen on time

It's amazing how much we actually use our phones in a given day, especially when we watch "videos"! Rate this thread to express how many hours of screen-on time you can get on the Samsung Galaxy Note 8 before depleting the battery.
Then, drop a comment if you have anything to add!
Actually good, I thought it was going to be worse.
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ardeban said:
Actually good, I thought it was going to be worse.
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Not good iff you compare with s8plus,
Huh... That's about the same as the Nexus 6p I guess. Not thrilled
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I can work with that...I usually turn off a lot of stuff I don't use and keep my screen at a brightness that I need, not want. I also disable apps that I don't use...this will be awesome
I actually read that wrong, that's much better than my 6p
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After applying Disable package
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Almost 7hrs screen on time at max brightness
https://youtu.be/WHqfE45oKU4
xdathekilljoy said:
Almost 7hrs screen on time at max brightness
https://youtu.be/WHqfE45oKU4
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Can't wait for it to launch
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Sorry was 4 am, missed the last post, sorry for duplicate. Couldn't figure out how to delete. https://youtu.be/rQqreS_LHd8
xdathekilljoy said:
Almost 7hrs screen on time at max brightness
https://youtu.be/WHqfE45oKU4
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Same here.....I got 6.5 hrs SOT today with highest resolution, screen brightness on auto and using it all day
ardeban said:
After applying Disable package
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After applying disable package? what is that?
After a couple of days, minimal packages disabled, Screen brightness average 75% (half the time 50, half at 100%), Resolution at Max, video enhance On, gps on a little, Hotspot on for about an hour, Bluetooth controller/mouse/keyboard on for about an hour. Pretty impressed! I'm going to disable LOTS tomorrow and see how much better I can get. One thing I noticed, I barely had AOD on today, but yesterday had like 8%, hope they can fix that. Nearly 10% of my battery for AOD is CRAZY!
This is my battery life today. Very impressed better than my note 7 and my LG V20.
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jason504 said:
This is my battery life today. Very impressed better than my note 7 and my LG V20. View attachment 4267189View attachment 4267190
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I don't know what any of you paid users are talking about but GOD DAMN THIS BATTER DOES SUCK!!!! I HATE IT.... AND HERES PROOF[emoji35] [emoji35] [emoji35] [emoji35] screen brightness at auto, location and bluetooth off, with some wifi on every now and then....wtffff jesus
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Dear users, who has already the phone, please, give some details about the real battery life including the SOT.
Please note the processor type too.
Thanks a lot
Slicktune22 said:
I don't know what any of you paid users are talking about but GOD DAMN THIS BATTER DOES SUCK!!!! I HATE IT.... AND HERES PROOF[emoji35] [emoji35] [emoji35] [emoji35] screen brightness at auto, location and bluetooth off, with some wifi on every now and then....wtffff jesus
View attachment 4267491
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Ha ha I am not paid. I really didn't think it would be this good. And I don't have the screen turned down about 85%. I turned off some apps from running in the background. My Bluetooth stays on all the time because I use it in my car and to get in my house. That was day 2 let's see how day 3 goes. I have never gotten this good of SOT on any phone. 3 to 5 at the best.
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---------- Post added at 04:46 PM ---------- Previous post was at 04:44 PM ----------
patek said:
Dear users, who has already the phone, please, give some details about the real battery life including the SOT.
Please note the processor type too.
Thanks a lot
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That post was a true battery life and SOT. Full 2nd day.
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Dear Jason,
thanks
Ok this is day 3. I did not do anything different I did use Bluetooth a little more. Also I was driving around town a lot today.
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18hrs 4.5hrs SOT at 13%.

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