I bought ASUS Zenfone Selfie ZD551KL (ASUS_Z00UDB). I found my phone software was WW version but strange thing is the backpack of phone box was written it has installed CN version. However that time my phone was installed WW-1.13-user I guess. There was no OTA update options, so i never get any update notification.
After 1 days I saw ASUS release Android 6 for ASUS Zenfone Selfie ZD551KL. So i downloaded in try to installed it many was, after that my phone go into bootloop. Its been 15 days I still in stuck in same. Already tried most of methods to fix but no success. After that i tried to contact Regional customer support, when I asked about that issue, they asking for half of phone charge, also they can't ensure if it fix or not. If fix they asked that that amount if not then half of amount. So i back to home and searched again, I understand that my phone bootloder still locked. So i think for this reason all of my try going fail. Since ASUS has requirement to unlock bootloder is must be version 1.15 installed, this case my phone was 1.13. Also now I'm in stuck.
So Question is, is there anyway to unlock bootloader as I'm in stuck into bootlop?
I know I could ask this msg to ASUS support, since as they are so bushiness minded they wont reply my question.
Badly need help this case.
Thanks in Advance
Thanks God, I just fix it using 1.12 CN version, which file was not from official support. Now main problem is, How can I move to CN > WW. I need 1.15 WW version. Is there any way to move on WW?
Hello ...
I found today that i have z00udb and not z00ub.
I have no update option ... My wife phone ... She will kill me soon if didn't found a solution ...
I have 1.13 want to updat to 1.15 ...
I feel not fine if i do update to 6.0.1 ... I read too much problems after update ...
So please tell me what happened with you and if thede is any solution ...
Greeting .
Hi everybody
My Zenfone Selfie after a normal update (never modified) is in bootloop.
So I installed adb and fastboot and I flashed the twrp.
Then I tried in every way to flash a rom. I've tried both with official firmware and with various versions of cyanogenmod. Through fastboot and via adb sideload.
Even if seems to work, when I reboot I get the bootloop problem again.
As far as I can understand the problem it’s that I have the bootloader still locked. The official apk solution I guees it’s not applicable in my case. By fastboot oem unlock i get an error message (probably why i can not enable usb debug).
Do you know of other ways to unlock the bootloader or in general to flick my phone?
Thanks to everyone for the help
Related
Hi,
to start with I needed to downgrade my asus from Android 6.0 to factory version, and I didn't expect, that casue some problems, probably i ****ed up something on the way.
The situation is, i erased system, flashed a WW-12.8.5.172 and after rebooting phone freezed od loading screen. After 0.5h i gave up and wanna return to latest distribution, but another issue occured, neither recovery mode work nor fastboot could load another firmware.
Have someone had same or alike problem? Or know how to fix this mess.
Thanks for all response in advane
Hello everyone!
I have a big issue with this tablet: after the new update to 7.0 I notice the system is consuming a lot of internal space and the system is not stable like it should be.
What I would like to do is to revert to the previous firmware/version or try to install any other bootloader wich now is beeing very difficult because I dont know how to do and the steps that I read to do it are very complicated.
Does anyone can help me to install the firmware on this tablet?
I have everything, the tools, the firmwares, cables, the pc... everything.
Then other thing is when I try to go to bootloader, I mean, is in chinese!!! Is not even simple and looks I cant solv my problem at all.
Please, anyone can give me a hand?
Thanks in advance for all your help and sorry about my bad english.
I will give a party with those who can help me and I will offer beers to everyone!
Thanks!
Where did you get the firmware ?
I have exactly the same problems. I managed to get the Z300M software from the ASUS website but not the P00C. Would like to roll back to software from May or before.
same EXACT problem... looks like audio_dump .wav files are the culprit but cannot delete them. used fastboot to factory reset after 7.0 update and problem came back 3 days later! can't find any older updates for the p00c online either
Somebody posted a possible solution in another thread. Can you see if it works for you?
diplomatic said:
Hey guys, see if this works:
Install Engineer Mode MTK shortcut
Turn on developer options
Start Engineer Mode. Go to Hardware Testing -> Audio -> Audio Logger
Uncheck any boxes that are checked
Profit (and maybe reboot)
All in all, I don't understand why some tablets have the logging enabled and other don't, if this is indeed the issue. I've never seen it enabled, even after a factory reset.
If you have the audio logging issue on either the Z380M or the Z300M, please post:
Your firmware SKU
Your region code given by the property ro.config.versatility (may need a terminal app to read that via getprop)
The firmware version you were on when you reset your tablet
Click to expand...
Click to collapse
First excuse me for opening an other thread like this, i think i have read all other threats regarding my problem, but none have the same situation
My Huawei M3 Wifi (BTV-W09) seems semi bricked after installation of Nougat Update.
The Installation (Force Install with dload) gave me an error and also while boot i got the error message: "Your device has failed verification and may not work properly."
I have the option to press "Powerbutton" and the device will boot up. I checked the Version and it showed android 7 + EMUI 5. The only problem was that almost every system app was missing, like keyboard, calendar etc. (playstore was there)
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error. I have ADB/Fastboot installed and tried some different things like flashing/unbricking it with "Huawei Multitool" where you can extract like boot.img or recovery.img and try to flash it.
Also getting an error. I can access eRecovery witout problems, the option to fix it by itself by wifi doesn`t work. I can´t access "normal" recovery and i think there is the problem (may got bricked while flashing Nougat?) I think its recovery problem, cause when i boot it up to the "half-installed" Android and go into setting "hard-reset" option i know it would boot up intoi recovery and would erease everything, while bootup it shows error "reset failed".
In fastbootmode i see bootloader: unlocked FRM: unlocked
I tried to install TWRP recovery with adb but get error: adb remote command not allowed
I downloaded like 15 different Android Versions 6+7 Emui 4.1+5 to try with force update but none worked, may i have to flash special version of recovery first?
I just want a normal version of android 6 or 7 i dont mind but at the moment with half working 7 "without" systemapps its a hardtime.
I hope someone can help me.
This isnt my first android device and im not a total noob i unlocked bootloader and flashed kernels on many other phones but with the W-09 where i did nothing special i dont get why "recovery got broken"
Thanks in advance
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
nicolap8 said:
You haven't read other threads too well: more times people reported that the bootloader got locked after an update still declaring itself unlocked!
Second thing you have not found: the Nougat update consist of 2 packages and the second must be installed from TWRP.
Click to expand...
Click to collapse
thanks for your anwser, i read that so i also tried unlocking it "again" and it quotet it is also unlocked in adb. I also know that there are 2 packages. That you need TWRP i didnt know thanks so i am a bit smater now. I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
kivi90 said:
I think i ll try "relock" and unlock it again might be the right way, thanks for the tip.
Click to expand...
Click to collapse
This is nonsense. Unlock, install the right TWRP then install the second zip package.
nicolap8 said:
This is nonsense. Unlock, install the right TWRP then install the second zip package.
Click to expand...
Click to collapse
i cant unlock cause i dont have the code, on the huawei page i try do make an account and get the code by providing the necessary information.
I just uploaded a picture, i choose "before EMUI5" cause this is the only option i can choose "tablets". --> i choose "tablet wifi" , enter product model "BTV-W09" then the serialnumber i can see in setting: 28D6R17316XXXXXX but then i have the problem to input product id, it say i can get it through "Dialer" app (which i dont have in wifi model ) or the calculator. Problem is in my damaged installation there is no huawei calc, other calcs from store dont work (read that problem in other threats) I tried many apps from appstore to get a product ID but huawei site keeps saying wrong product ID =/
With the program DC Unlocker i am able to see a MEID i dont know if its the right one, i tried my luck with the Product ID Generator from Huawei but it doenst work. (device not supported)
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
nicolap8 said:
It's very strange that it says bootloader unlocked if you have never unlocked...
And was very stupid to try to installl a beta release without before unlocking and taking a backup.
Exhange your device for a Nokia 3110!
Click to expand...
Click to collapse
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Did you ever find a fix
Did you ever find a way to fix this. I'm in the same situation. I even did a VPN on my router to give me a Hong Kong address for erecovery and that still didn't work. I have the exact same product. Like you I tried to various attempts to download a new recovery, but nothing works. Nice hardware, but some of the worst software/firmware I have ever dealt with since starting with the first release of Android on the HTC Hero.
kivi90 said:
yeah at this device i never touched bootloader, i didnt think it would become such a big deal , i didnt want unlocked bootloader or other recovery just newest android. Never had any problems with the "force update function" to come back to stock. I tried DC Unlocker but cant get further cause device need to get into manufature mode (thorugh dialer or calculator which i both dont have) i hope maybe i find one more way.
Click to expand...
Click to collapse
I had mostly the same problem. I rolled back to 4.1 using the rollback and the actual 4.1 update.app. I think that puts you on C100 if I remember right. Tablet I have is C128 (USA) but no problem for this step. Get the Product ID from the calculator. Allow OEM unlock in the settings, then unlock it using the unlock code. Email yourself the unlock code because who knows if their website will even be functional next time. Alternatively you can extract the stock calculator from the update_data_usa.zip or whatever and try to use DC with 5.0. That second update zip does not install properly via the dload method, so a bunch of stock apps don't get installed. You can kind of hack it and flash it via TWRP but I didn't do it that way.
Or...you can use firmware finder to force an OTA from 4.1 right up to 5.0 (350), then take that last partial OTA to 351 after as well. The way to do that is via DNS in firmware finder. Find the Full OTA in firmware finder you want, send it to the updater by changing your DNS the way it tells you to, and when it does the OTA, everything will be properly installed basically the official way. Good as new. Flash TWRP to recovery2 and replace the erecovery. Keep the stock recovery as is. Install magisk. Golden.
---------- Post added at 03:36 AM ---------- Previous post was at 03:26 AM ----------
kivi90 said:
So i tried to do the rollback with:
HUAWEI MediaPad M3 8 Rollback Package%28BTV-W09 %2CC900B300%2C EMUI5.0%2BAndroid7.0 rollback to EMUI4.1%2BAndroid 6.0%29
The Installtion (force update) gets stuck at 5% and after like 3-5 minutes the tablet will boot up showing the same boot error that can be skipped with pressing powerbutton. I checked sytem and it still showed "android 7 + EMUI 5" but built : BTV-W09C900B300
I think this is the one i "need" to be able to install the "HUAWEI MediaPad M3 8 Firmware %28BTV-W09 %2CC100B006%2C EMUI4.1%2BAndroid 6.0%29"
Problem is regardless which "update.app" i try to force install will get stuck at 5% and give me same error.
Click to expand...
Click to collapse
Also, as far as the rollback, you need to do the first one (the C900 which is just a compatibility fix to allow rollback, previously used by beta testers I believe). Then you need to do the second one, the C100. If it is getting stuck, try downloading it again and be sure you don't have anything else in the /dload directory on either internal or the sd card. I had one on both at one point so maybe that happened to you. The C900 should be very quick but the C100 will slowly progress after 5% all the way around in several minutes.
When you get to updating back to 5.0, you can choose whichever region you want as long as it is a full OTA. C128 is USA and that's what I bought so that's what I picked. That gets you back in the right OTA update channel after that.
Hi guys,
I started as a novice and have learnt the hard way.
Has anyone tried rollback to EMUI 4.1 EU version on a US device (W09) and are there any problems I should be aware of?
I have had the exact same problem shared in this thread and have gone through the pain of finding a solution. My last resort is to rollback to 4.1 and restart the whole process.
@deV14nt: you suggested that when updating back to EMUI 5.0, I can choose the region even if my EMUI4.1 is EU version. How does this work?
Thanks in advance for your help.
Hello,
I just applied the latest update C432B185 on a 8 pro honor; it remains blocked at restart. Another user reports an identical problem on the FRANDROID site.
Do not apply this update because the problem is blocking; you will no longer be able to use your honor 8 pro.
Solution on hold.
Thank you
I have the exact same problem. I started the update, and put it back in my pocket. I grabbed my phone after a few minutes and blindly touched the fingerprint sensor and pressed where normally the home button is. Instead, I catched a glimpse of a black screen, a triangle and a button. The button was at almost the same spot as where the home button normally is, so I clicked it and my phone restarted. After that, the only thing my phone does right now is show the white Honor logo with a lightblue blackground.
I already tried everything that can be done, I think.
Restarted the phone 20 times, did a 'user reset', cleared the cache 20 times and did a lot of factory resets (sometimes stuck at 99%).
Nothing made my phone work again. I also tried to use eRecovery to 'Download latest version and recovery' but that only resulted in 'Getting package info failed'.
If someone has any clue to what can be done to revive the Honor 8 Pro again (or to see some kind of logs to view what's going on), please... help! :crying:
The topic on Frandroid that Pascal was talking about: forum.frandroid.com/topic/261525-mise-%C3%A0-jour-qui-plante-le-smartphone
Hello,
I have exactly the same problem with my honor 8 pro.
I can't use it anymore, the user reset is staying 99%
If someone has a solution...
Also had the update, tried everything, wanted to flash other rom but i haven't got my product ID to unlock the bootloader.
Worst part of all, there is no care centre in The Netherlands...
so what im suppose to do? not sure at all, eRecovery fails,
using the dload method fails.
nothing seem to work atm...
Thank you for sharing this. It's not released in India yet seems but disabled the auto download update over wifi feature just in case.
Also, I can't connect to the phone with ADB or fastboot. /adb reboot recovery returns error: device unauthorized. This adb server's $ADB_VENDOR_KEYS is not set and ./fastboot getvar all returns FAILED (remote: Command not allowed). HiSuite (never tried before) can't find my phone on OSX and crashes after 5 minutes.
No root, no unlocked bootloader. Also shows FRP is locked.
Same here (france) Factory reset doesn't work, dload method doesn't either and the WIFI update doesn't find anything so I'm stuck with no phone for the moment :'(
Same here (Poland). Phone is bricked, second visit in service within 2 months :/
Oh ,god, i was about to let people know that a new update b185 had just come up until i see this post...I immediatly stopped the downloading process of this Update, so bad news for the ones who already applied the update and who got stuck now...
There might be an ultimate solution for bricked phone by using the DC Phoenix unlock software method...
Same Problem with the Honor 8Pro update
Hi,
Same problem in the Netherlands, Brabant.
Just downloaded the update for the Honor 8Pro.
Tried everything, also the eRecovery, Same problem with the package Failure.
Also E-mailed to HiHonor for an sollution, nothing so far.
Somebody got any tip? Can miss my phone for work..
Greeting from Oss, The Netherlands.
Same problem
Same problem here in The Netherlands. Literally nothing works. Never even rooted this device or anything like that. Also, what is this "download and recovery" in eRecovery even for if nothing downloads? I am very disappointed in this. Have no idea what I should be doing while normally I find a way to work around such problems.
TheVeeeMan said:
Same problem here in The Netherlands. Literally nothing works. Never even rooted this device or anything like that. Also, what is this "download and recovery" in eRecovery even for if nothing downloads? I am very disappointed in this. Have no idea what I should be doing while normally I find a way to work around such problems.
Click to expand...
Click to collapse
Zelfde probleem hier en nu een onbruikbare telefoon...
Nog geen half jaar oud!
Ik heb net Honor gemaild .. even afwachten tot morgen..
Sterkte alvast!
Thank you for the warning!
flash a stock rom by -=MoRpH=-.
these are factory firmwares and reset your device back to full stock, yes, even with locked bootloader!
Regards
OldDroid said:
flash a stock rom by -=MoRpH=-.
these are factory firmwares and reset your device back to full stock, yes, even with locked bootloader!
Regards
Click to expand...
Click to collapse
I have explicitly chosen to not root or otherwise mod my phone just yet. Does this void your warranty? Right now, I can send it back to the supplier and they will fix it. Of course if something else is faster (supplier says max. 3 weeks) then I am happy to try, if it does not void my warranty.
EDIT: and also, how can I see which version I need? I don't know how for sure which version I have, and of course I can't get into the UI anymore. As I posted before, ADB and Fastboot don't give me any info.
OldDroid said:
flash a stock rom by -=MoRpH=-.
these are factory firmwares and reset your device back to full stock, yes, even with locked bootloader!
Regards
Click to expand...
Click to collapse
Hello,
that didn't work.
:crying:
Krystal666 said:
Oh ,god, i was about to let people know that a new update b185 had just come up until i see this post...I immediatly stopped the downloading process of this Update, so bad news for the ones who already applied the update and who got stuck now...
There might be an ultimate solution for bricked phone by using the DC Phoenix unlock software method...
Click to expand...
Click to collapse
Thank you.
I have made use of many Huawei phones in recent years (Mate 7, Mate 9, P8 Lite, P9 Lite) and Honor 8 Pro. I quickly realized that this update was blocking; it was common sense to inform users of the Honor 8 Pro in order to limit the number of service returns, unnecessary time wastage, etc.
This is our precious ...
Welcome
Here in Holland this morning the same problem.
Thanks for the Info. No update notice for my phone (in Germany). Hopefully Huawei/Honor will have stopped the update rolling out. Jeez, don't these updates get tested before they're released?
You can use Firmware Finder for PC to send an update for installation via erecovery with changing your routers DNS.
Erecovery is used in customer services to install manually sent updates only. That's why it can't find anything without sending an update to your device.
hello to all, i'm italian and i spike only little english..so sorry in advance.
my friend's have gave to me one asus z00ld. i don't know the real name. on the back of the phone i read that: asus z00ld.
so now i have one big problem the phone is in bootloop.
my friend doesn't do a root and unlock the bootloader. he have give to me phone and he said that from the last update the phone won't go fine...doesn't works fine. and now at last, is in bootloop.
i have download many firmware stock from asus.com.
the recovery of android works fine.
the first that i have upload the 299 final. a old rom. the phone works but the wifi won't go.
other rom that i try give me this feedback: the update go well, but when i try to configure the first start ,the phone switch off.
there is one rom that do not do that: the 1531 (final number). but wi fi do not works.
i have , also tried the 2196 (the last) but the result is the phone switch off.
i have put in my sim with my italian internet provider, and i can go in internet and update the phone, but after upgrade doesn't start.
so i came back to 1531. after that i have root the phone with kingoroot, and i have tried to unlock the bootloader.
some software says to me root ok, other not ok.
the problem is the bootloader. i can't unlock it!
and is impossible to me to install twrp.
please help me to resolve wi fi problem with a old /new rom. for me is not important the rom. for me is importanto that phone works fine...
thank you...
please help me1!
now is ok. i have root the phone by kingoroot. after that i have unlocked the bootloader, but i'm note sure what i have done that. i have try either apps and adb driver with my pc. after that i can't install a twrp original for this phone. today i have try to install twrp named "recovery", with an app. (flashify. and all is done! i have restarted the phone and i can see now, the twrp at start up the phone.
bye bye... and sorry for my bad english1