So Passport 2.0 has a deductable on repairs? - ZTE Axon 7 Questions & Answers

"PREMIUM PROTECTION:
Your free two-year protection plan covers unlimited out-of-warranty repairs like water damage or cracked screens. Just ship it to us, and, for a nominal deductible, we will repair and return the phone to you."
What does the Passport 2.0 warranty cover?
http://zte-iqorsupport.custhelp.com/app/answers/detail/a_id/4924/related/1
^^^
Read that link from the ZTE Website. I maybe miss understanding it but I thought cracked screens were covered....?

There's always a deductable. They can't have people just running around smashing their screens. There's labor involved fixing them.

jayb222 said:
There's always a deductable. They can't have people just running around smashing their screens. There's labor involved fixing them.
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They should make it more known though. HTC's Uh Oh! Protection replaces your phone if you crack the screen one time. I understand your point but most people do not know this nor do they let you know it easily.

I believe it's $75 for the deductible. It ain't cheap, but it's cheaper than a separate "oops" warranty. I suppose you could run it over with your car (accidentally, of course) in month 23 and get a "new" phone out of it. Not too bad for a deductible and no monthly or initial payment(s).

rczrider said:
I believe it's $75 for the deductible. It ain't cheap, but it's cheaper than a separate "oops" warranty. I suppose you could run it over with your car (accidentally, of course) in month 23 and get a "new" phone out of it. Not too bad for a deductible and no monthly or initial payment(s).
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Not a new phone, refurbished one.
And I think they do it only twice.

I called them before I ordered mine and here is what I was told by a very friendly young man. It's $79 deductible and they pay for the shipping there and back! Anything but loosing the phone they will fix or replace it. Also even if fixed or refurbished it is the original manufacturer that does it so I am ok with it.
I am paying something like $12.99 for Tmobile Assurance protection. Last week I dropped my unbreakable POS LG V10 which I hated anyways and the thig never turned on again. Small ding on the side and tiny crack yet it was dead. So I owe $400 still and had to pay Assurance $175 deductible for which I received a beat up LG V10 that looks abused as hell.
So I decided no more! I am selling it and getting the ZTE then I will cancel my Tmobile insurance and in 2 years the ZTE will cost me about $100.
I just have to not lose it lol.

Related

Phone Insurance

So tell me, does anyone have insurance on their "rooted" Nexus one? I'm thinking of getting one for mine, but not sure if T-mobile provides it, or is it a good idea to get it from them, if ever. Coz they don't carry the device.
Any suggestions? Thanks in advance!
I have insurance on my Non-Rooted Nexus. You can get it from t-mobile. But i dont believe you can have insurance one you root the nexus one. I believe it voids the warranty. I may be wrong. Heres some info:
Is PHP (Premium Handset Protection) available for this Nexus One?
Yes, PHP is available for the Nexus One.
How much does PHP Insurance cost?
PHP Insurance is $4.79 per month with a $130 deductible.
How long do I have to add PHP to my account?
To qualify for PHP insurance you must add the insurance to your T-Mobile account within the first 14 days of purchase.
Great News! Asurion’s Premium Handset Protection offered through T-Mobile is available on the Nexus One. For $4.79 per month, customers are protected from loss, theft and damage – even screen damage or water damage. There is a $130 deductible per approved claim, much lower than the full retail of $529. Asurion will replace your Nexus One with . . . a Nexus One. As with most buzz-generating, hot new phones, inventory availability can be an occasional problem. Its not that Asurion doesn’t want to replace your Nexus One with a Nexus One, we do! Should there be a brief inventory problem, Asurion will offer a few different options to affected customers.
I have insurance on my ROOTED phone. You can have it. While it is true that rooting voids your warranty this has nothing to do with insurance. So look at it this way. I have a rooted phone and I loose it. I file a claim as loss is covered under the insurance. How on earth are they going to know it was rooted? Make sense.
The other above info is what I was told.
One thing to note. I had insurance on my G1 that was something like $6 / mo when I transfered that to my N1 it went down to the $5 /mo. This is because T-mobile would extend the warranty on the G1 since it was one of their phones. They don't do that on the N1 since it isn't theirs. That is why it is a little cheaper.
As for how it is replaced since T-mobile doesn't have the Nexus. I was told that the insurance company was getting some for replacements. Until then if you had a claim and they didn't have any you would go directly to Google and order a new one. You would be responsible for the full upfront cost of an unsubsidized phone. They then would cut you a check for the phone minus the $130 deductible. Make Sense.
Oh also a point on the 14 days to activate insurance. This is also true however. Lets say you let the 14 days laps. As long as you haven't rooted your phone (that would have voided the warranty) if it is ever replaced by the manufacturer you then have another 14 days to activate the insurance from the point in time you get the replacement. That is how I got insurance on my G1. I forgot to call back in the 14 days and then couldn't get coverage. Then my home button died, T-mobile replaced it under warranty, I then had them activate the insurance. Also if are under insurance and if you have a replacement under warranty I would be sure to call T-mobile. Since that was likely taken care of directly through Google or HTC they may not know. Of course if you had an insurance claim for say water damage that they tried to deny because the SN didn't match what you originally bought you could say "Oh, did I mention that the water damage happened when it fell off the boat in 300' or water?" I must have written that SN down wrong and what you have on record must be right.
Hope that helps....
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
Thank you for the information I'm goin with state farm.Hahaha.
Hmmm... Called Tmobile, they said my Nexus is currently insured... I made them double and triple check it, but they were positive bout this, I guess my insurance from my G1 is automatically transferred to the N1.
I still thank you for the response guys!
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
Red MacGregor said:
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
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That's good to know and seems like a better way to go!
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Red MacGregor said:
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
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rjhay22 said:
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
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call whomever you're using, Farmers, whomever, they likely have a similar policy..
T-Mobile is charging a ridiculous premium for that policy
$4.79 a month is not something I miss.
uansari1 said:
$4.79 a month is not something I miss.
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sure, the difference is only $30 a year... over two years an extra $60 on the price of the phone, unless you include the deductible, and it's an extra $190.. 1/3 of the cost of the original phone..
The original poster should call T-mobile again. As I mentioned in my post that the original insurance that I had on my G1 was more expensive. They may have changed it from the insurance that is something like $7/mo to the one that is about $5 ($4.75 or whatever). I got my phone early on so it is possible they are getting better at automating these things. Everyone was still trying to figure out this new Nexus thing when I got my phone.
I have to call my insurance company anyhow so I am going to ask about phone coverage. I have USAA though not State Farm. Even if they don't offer it I wouldn't switch to State Farm. We are saving $1800 a year and have more coverage and a lower deductible on our house compared to State Farm. My parents are now switching over to USAA. He said they will save $900 a year on their 4 cars/truck.

Sprint Insurance

Can someone explain the difference between Sprint's ERP, ESRP, and TEP?
I called and asked Sprint, but I think we both got confused. From what I gather:
ERP (Equipment Replacement Program) - $4.00/mnth covers pretty much everything with a 100.00 deductible on smartphones.
ESRP (Equipment Service Replacement Program) - $4.00/mnth covers basically what ERP does?
TEP (Total Equipment Protection) - $7.00/mnth covers ERP and ESRP
What do you recommend? I'm leaning towards ERP (4.00), we currently don't have insurance on our iphones (att doesn't provide it), but would like it. Just don't want to spend 7.00 each line for no good reason.
Also there is Squaretrade for $144.00 for 2 years or $6.00mnth (probably less with coupons).
jeffla said:
Can someone explain the difference between Sprint's ERP, ESRP, and TEP?
I called and asked Sprint, but I think we both got confused. From what I gather:
ERP (Equipment Replacement Program) - $4.00/mnth covers pretty much everything with a 100.00 deductible on smartphones.
ESRP (Equipment Service Replacement Program) - $4.00/mnth covers basically what ERP does?
TEP (Total Equipment Protection) - $7.00/mnth covers ERP and ESRP
What do you recommend? I'm leaning towards ERP (4.00), we currently don't have insurance on our iphones (att doesn't provide it), but would like it. Just don't want to spend 7.00 each line for no good reason.
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Get it belive me you will need it when you loose your phone belive meee
daniel0260 said:
Get it belive me you will need it when you loose your phone belive meee
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I pay $7 a month for TEP and I love it, peace of mind, especially with a pricey device like the evo
mrono said:
I pay $7 a month for TEP and I love it, peace of mind, especially with a pricey device like the evo
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Why TEP and not just ERP? What advantage does TEP have over ERP?
jeffla said:
Why TEP and not just ERP? What advantage does TEP have over ERP?
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TEP covers pretty much everything. Notably, loss, theft and H20 damage. The other two plans are not as inclusive.
Equipment Replacement Program:
Insurance coverage for lost, stolen or physically damaged devices.
$50 non-refundable deductible applies per approved replacement
For full terms and conditions, see the Coverage Certificate
Equipment Service and Repair Program:
Provides coverage for mechanical or electrical failure, routine maintenance or failure from normal wear and tear.
No additional out-of-pocket charges to repair or replace your malfunctioning device
Over 1,800 Sprint Phone Repair Centers available to repair or replace your device. Visit www.sprint.com/storelocator for the nearest location.
For full terms and conditions, see the Service Contract
TEP is both of those put together, for $1 less a month than paying for both separately. (If you want to go read the full T+C, google "sprint insurance" and it will be first or second listed )
Bp3dots said:
TEP covers pretty much everything. Notably, loss, theft and H20 damage. The other two plans are not as inclusive.
Equipment Replacement Program:
Insurance coverage for lost, stolen or physically damaged devices.
$50 non-refundable deductible applies per approved replacement
For full terms and conditions, see the Coverage Certificate
Equipment Service and Repair Program:
Provides coverage for mechanical or electrical failure, routine maintenance or failure from normal wear and tear.
No additional out-of-pocket charges to repair or replace your malfunctioning device
Over 1,800 Sprint Phone Repair Centers available to repair or replace your device. Visit www.sprint.com/storelocator for the nearest location.
For full terms and conditions, see the Service Contract
TEP is both of those put together, for $1 less a month than paying for both separately. (If you want to go read the full T+C, google "sprint insurance" and it will be first or second listed )
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I finally understand. Thanks, now it's time to decide what level of risk I want to take. ERP has a deductible, and ESRP does not basically. I think since we don't have insurance on our iphones and all has been well for almost 2 years, I think the ERP will be just fine.
They all have deductibles right? I am thinking of the Best Buy plan at 10$ a month since it has hardcore coverage and no deductibles.
setite said:
They all have deductibles right? I am thinking of the Best Buy plan at 10$ a month since it has hardcore coverage and no deductibles.
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If you have sprint's ESRP then no (I think), but if you have ERP then yes, 50-100.00. If you have TEP, then yes if you damaged your phone/lost it... but no if it just stopped working.
Well that's what I think this all means. Sprint really needs to simply its insurance plans. Maybe just offer 1, not 3 plans.
if you bring a phone in and you have TEP or ESRP, and it is not lost or stolen or you ran it over with your car (i.e. normal wear and tear), then you don't pay a deductible. even if you have TEP, the deductible only applies if it falls into the category covered by ERP.
I think that Sprint insurance is b.s ..I have tep pay $7 and just bought my hero on march beatbuy offered the $6 a month if they can't fix it ,they give u a new device.my hero went bad last Wednesday thursday I took it to sprint repair center they couldn't fix it.so I get a refurbished right away when they handed to me I noticed power button don't work,they ordered another refurbished for sat,so another 8 miles of driving to pick it up and its another refurbished that is all scuffed up audio jack is messed up .so if I just bought my hero 2 months ago why did I kept ok getting refurbished devices they said its policy.well after calling like 20 times customer service speaking with reps,managers,supervisors I got a brand new hero, when I could of just bought the best buy insurance..with evo am getting the best buy insurance
jocampo86 said:
I think that Sprint insurance is b.s ..I have tep pay $7 and just bought my hero on march beatbuy offered the $6 a month if they can't fix it ,they give u a new device.my hero went bad last Wednesday thursday I took it to sprint repair center they couldn't fix it.so I get a refurbished right away when they handed to me I noticed power button don't work,they ordered another refurbished for sat,so another 8 miles of driving to pick it up and its another refurbished that is all scuffed up audio jack is messed up .so if I just bought my hero 2 months ago why did I kept ok getting refurbished devices they said its policy.well after calling like 20 times customer service speaking with reps,managers,supervisors I got a brand new hero, when I could of just bought the best buy insurance..with evo am getting the best buy insurance
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Thank you for posting this experience. This is what I hate about the warranty on my Amazon Kindle. I had a Kindle that died in 11th month. They sent me a refurb that looked good, but died in the 100th day . I have another refurb that I hope doesn't die right after the warranty. The worst for Kindle is that the refurbs have 3 month warranties instead of 12 months. I guess I will pay the extra 3$ for the BB insurance then.
Isurance with upgrade
I know when you sign a 2 year contract you have to say if your want an insurance plan or not. Well I have one on my Hero and want to buy an EVO full out. Will I still have insurance on my EVO?
yes, once you have insurance on your account, any phone you add to the account then gets covered. even if you bought a use POS phone off ebay and added it to your account, it would be covered. there is a 2wk period after adding a phone where it can't be used.
so with TEP is there a deductible? I am confused... sorry..
I want to ask a question about the insurance company that works with sprint. Anybody that knows them well plz PM me. Its not a question I want to ask out in public...
joey3002 said:
so with TEP is there a deductible? I am confused... sorry..
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If you have TEP, you only pay a deductable while filing a claim under the ERP portion. The ESRP portion has no deductable. So basicaly you will pay 50-100.00 if you break you phone, get water damage, lost or it was stolen.(ERP coverage) If it stops working throught no fault of your own, then there is no deductable. (ESRP) Buy both ERP & ESRP = TEP
I know, I know, their insurance options are confusing. If we decide to get the Evo, we will get the ERP insurance for $4.00mnth
So why not just go with ERP and no matter what happens, "I lost my phone"
seems pretty easy.. I was thinking of TEP but honestly, Ill pay the 50.00 for deductible..
Something seems off.. why would anyone want anything higher than ERP?
joey3002 said:
So why not just go with ERP and no matter what happens, "I lost my phone"
seems pretty easy.. I was thinking of TEP but honestly, Ill pay the 50.00 for deductible..
Something seems off.. why would anyone want anything higher than ERP?
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I agree. But, with ESRP or TEP, you would pay 0 if your phone died from no fault of your own. But if you only had ERP and your phone died because of no fault of your own, you could say lost it, but you'd have to pay 50-100.00 dollars. So like all insurance, it comes down to the amount of risk your willing to assume. For example, I have 500.00 deductables on our cars, but someone else might think 250.00 is better. When I was 20, I had 1000.00 deductables.
If we switch to sprint, we'll get ERP. In the last 3 years with our iPhones, we have never needed insurance. So paying $7.00 dollars a month for TEP seems like too much, ERP for 4.00 is fine. I'm willing to pay 50-100.00 IF I ever need it.
is good if u dont mind going thru the hassle of them not having ur replacement at the repair center,or if u dont mind making a couple of trips if the refurbished phone u get is not a 100% hardware condition,,i made like 4 trips to the repair center and i just bought my hero on march my phone went bad and i got a replacement(refurbished) that power button didnt work and than another one 3 days later that was all scuffed up with paint chipping and 2345 calls mnftcre on 10\12\10 and paying $7 after 4 years .when best buy offered me a $6 equipment protection and if they cant fix it u get a brand new device...so i think is bs.,when i get my evo i will get the bestbuy insurance ...
sorry 10\12\2009
jocampo86 said:
is good if u dont mind going thru the hassle of them not having ur replacement at the repair center,or if u dont mind making a couple of trips if the refurbished phone u get is not a 100% hardware condition,,i made like 4 trips to the repair center and i just bought my hero on march my phone went bad and i got a replacement(refurbished) that power button didnt work and than another one 3 days later that was all scuffed up with paint chipping and 2345 calls mnftcre on 10\12\10 and paying $7 after 4 years .when best buy offered me a $6 equipment protection and if they cant fix it u get a brand new device...so i think is bs.,when i get my evo i will get the bestbuy insurance ...
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Best Buy Black Tie vs Assurion

Does anyone have any experience here?
I got talked into the Best Buy Black Tie for 9.99/mo over the 7/mo Assurion. No deductible, protection against everything except for theft and loss, no refurbs...
But I'm curious, since it IS Best Buy after all, how well this really works. I want to make up my mind whether I want Black Tie or Assurion... Anyone have any input on this?
Use state farm or any insurance company. Pay a few dollars per month with no deductible. I will never use Assurion again. Over the 2 yr contract you pay 7 bucks and $130 Deductible. Thats $300 for there service if you replace your phone during the two years.
I don't have a renter's insurance policy - my roommate does. Do they offer standalone insurance?
I've definitely had some nasty experiences with Assurion... 6 "refurb" Moguls that were all crap, refurb TP's that were crap, refurb TP2s... but I don't know anyone who has had Best Buy's warranty... and I had a really nasty experience with them over a TV a few years back...
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they five toys crappy phone to use til they get yours back. It can take up to 2weeks just so you know. Sprint on the other will try to fix it or get-out a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
Wow I was misled on this one big time.
Is it too late to cancel the insurance? I'll just get TEP... I hardly ever have to pay the deductible anyway...
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they give you a crappy phone to use til they get yours back. It can take up to 2 weeks just so you know. Sprint on the other hand will try to fix it or get you a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
2jay2 said:
The difference between the 2 is with best buy plan if something happens to your phone they send it off to get fix and they give you a crappy phone to use til they get yours back. It can take up to 2 weeks just so you know. Sprint on the other hand will try to fix it or get you a replacement phone. If its water damage or damaged beyond repair you can file a insurance claim and the insurance company will over night you a phone. Hope this helps
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they do not
when i have broken my phones on numerous occasions thru bestbuy i walk in they check and give me a brand new one right away and activate it
Hmmm... Sounds like I should do some more research...
They are both telling the truth. Over the lifecycle of a phone, Bestbuy provides different levels of service. For example, in the early days of the Palm Pre, BB would replace them with in store stock. 6 months in, they began the bullsh*t policy with the mail ins.
They do this with most phones. No way to know if it will impact Evo, until it does.
EtherealRemnant said:
I got talked into the Best Buy Black Tie for 9.99/mo over the 7/mo Assurion. No deductible, protection against everything except for theft and loss, no refurbs...
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Well there's your answer right there. Best Buy's plan costs more and covers less. Don't forget with TEP the only time you pay a deductible is for obvious physical damage and loss/theft.
I have mine insured through squaretrade.com. I paid $115.60 (with discount, which is easy to get) for 2 yrs of coverage for up to $599 (they have cheaper plans), full coverage including accidental handling. The ADH portion has a $50 deductible (if you drop it or immerse it in water) and if it's defective there's no deductible. I've dealt with them before and they had the funds in my Paypal account within 2 hrs of having received my broken phone. You don't get a loaner but you get full coverage (except for theft/loss) and no hassle.

[Q] Insurance worth it?

I'm just curious if it is worth it for the insurance service that sprint offers? Also, if I buy the phone at BB can I get the sprint insurance or just BB's insurance?
DevilDogVIKING said:
I'm just curious if it is worth it for the insurance service that sprint offers? Also, if I buy the phone at BB can I get the sprint insurance or just BB's insurance?
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I personally think insurance is always needed if you can afford it.
My friend has the Evo, and purchased the Radioshack insurance for $100 a year, and also has the Sprint insurance which is $7.99 a month (correct me if I'm wrong).
She dropped her Evo, and shattered the screen, but since the Radioshack insurance covers ALL damage, even screen damage, she was able to exchange it for a new Evo at Radioshack on the spot.
Sprint insurance doesn't cover water/screen damage, and you will have to pay a deductible to get them to replace your phone. You will also get a refurbished phone if it can't be repaired.
NeonMonster said:
I personally think insurance is always needed if you can afford it.
My friend has the Evo, and purchased the Radioshack insurance for $100 a year, and also has the Sprint insurance which is $7.99 a month (correct me if I'm wrong).
She dropped her Evo, and shattered the screen, but since the Radioshack insurance covers ALL damage, even screen damage, she was able to exchange it for a new Evo at Radioshack on the spot.
Sprint insurance doesn't cover water/screen damage, and you will have to pay a deductible to get them to replace your phone. You will also get a refurbished phone if it can't be repaired.
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Sprint insurance covers anything and everything (if it's the full TEP which is $7 a month) and there is a deductible of $100 or $50 dependent on your phone (obviously newer phones are $100)
DirtyShroomz said:
Sprint insurance covers anything and everything (if it's the full TEP which is $7 a month) and there is a deductible of $100 or $50 dependent on your phone (obviously newer phones are $100)
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True,but still is pointless to make someone pay a deductible when they pay insurance. I miss nextel, they didnt charge a deductible at all if you needed a replacement phone.
JUST2SUAVE said:
True,but still is pointless to make someone pay a deductible when they pay insurance. I miss nextel, they didnt charge a deductible at all if you needed a replacement phone.
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Agree completely.
$7 a month + a deductible on top of it?
I'm most likely going to go with Radioshack insurance, and forgo the Sprint monthly insurance.
Already ordered a screen protector and Seidio innocase. I'm trying to keep this phone perfect.
http://forum.xda-developers.com/showthread.php?t=760216
JUST2SUAVE said:
True,but still is pointless to make someone pay a deductible when they pay insurance. I miss nextel, they didnt charge a deductible at all if you needed a replacement phone.
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You mean like every insurance known to earth? Car insurance, health insurance, house.... they all have a deductible.
DirtyShroomz said:
You mean like every insurance known to earth? Car insurance, health insurance, house.... they all have a deductible.
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Exactly, it's either a deductible or higher premiums... insurance companies need to make money to stay in business. Deductibles deter fraud and keep premiums lower.
I really don't see the point of insurance on a phone or other products for that matter, you need it on your house or car and for your health, for other things, its a losing proposition. insurance companies aren't in business to lose money.
robl45 said:
I really don't see the point of insurance on a phone or other products for that matter, you need it on your house or car and for your health, for other things, its a losing proposition. insurance companies aren't in business to lose money.
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Insurance on a phone is good for 1 year, after 1 year remove it as buying a new phone comes out cheaper
DirtyShroomz said:
Insurance on a phone is good for 1 year, after 1 year remove it as buying a new phone comes out cheaper
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isn't the phone warrantied for a year anyway?
robl45 said:
isn't the phone warrantied for a year anyway?
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Yes but warranty doesn't cover any type of physical/water damage, that's where insurance comes in handy
DirtyShroomz said:
Yes but warranty doesn't cover any type of physical/water damage, that's where insurance comes in handy
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yes I suppose it would if the insurance had no deductible, I might do it, but I can barely afford both phones at this point.
robl45 said:
isn't the phone warrantied for a year anyway?
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Not from physical damage and being lost or stolen.
Also I get an upgrade every year so $7 is great for me especially since it gets replaced in store most of the time.
robl45 said:
I really don't see the point of insurance on a phone or other products for that matter, you need it on your house or car and for your health, for other things, its a losing proposition. insurance companies aren't in business to lose money.
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Insurance is meant to be a losing proposition. It's really the whole point. You arn't paying for it in the hopes of getting your money back in some way. You are paying for it so that if by some chance you need it you have it. You may drop your phone within 3 months. You may not. If you don't then insurance is a bit of a waste. If you do then insurance was a great idea.
The problem with insurance is people seem to think they are making an investment that they hope to get back some day. In most cases that is called 'fraud'. You are paying for peace-of-mind in case something bad does happen.
Insurance companies make their money on the bet that most of their customers won't actually ever use the service.
Khemul said:
Insurance is meant to be a losing proposition. It's really the whole point. You arn't paying for it in the hopes of getting your money back in some way. You are paying for it so that if by some chance you need it you have it. You may drop your phone within 3 months. You may not. If you don't then insurance is a bit of a waste. If you do then insurance was a great idea.
The problem with insurance is people seem to think they are making an investment that they hope to get back some day. In most cases that is called 'fraud'. You are paying for peace-of-mind in case something bad does happen.
Insurance companies make their money on the bet that most of their customers won't actually ever use the service.
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Which is why they all have deductibles, because that is a losing bet and they need the deductible money to make up for all the money they throw out on customers that actually use the service..
thanks for all the replies. I like the insurance for a year idea, makes sense. I think I'll get the sprint insurance, its cheaper at the beginning.
DirtyShroomz said:
Which is why they all have deductibles, because that is a losing bet and they need the deductible money to make up for all the money they throw out on customers that actually use the service..
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It isn't really a losing bet. It works off of averages. If 25% of the customers make claims, the insurance company makes it's profit off the other 75%.
There are plenty of reasons for deductibles.
1. Fairness. Those using the service pay more for it. If I end up not needing the service then the company doesn't need to get as much money out of me. My reward for this is that I pay a less then someone who actually made a claim (because I didn't have to pay a deductible).
2. Marketing. $7/mo looks better then $10-$15/mo. It's sorta like a hidden cost that only applies if needed. This way they can advertise the lower price and balance risk (which is really the key word for the insurance industry). Sort of like what the airline companies are doing by charging fees for everything they can think of rather then raising ticket prices.
3. Deterrent. It deters people from simply making a claim because they think they should get back that investment in insurance they have made all year. This prevents insurance rates from hitting $20-$30/mo or even more (they'd have to make the entire cost of the phone + profit in 1 year). Doesn't prevent it entirely, but they are working on large numbers and even a small deterrent means more profit.
DirtyShroomz said:
You mean like every insurance known to earth? Car insurance, health insurance, house.... they all have a deductible.
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I didnt state any those companies cell phone insurance should not be compared to those, they are not the same, you stated those, i had sprintnextel when they merged and lost and repair insurance was one fee, with no deductibles, and you could do up to 3 claims a year, still no deductible charged.
I dunno if insurace is really worth it on this phone, if the last sentence on page two of this pdf is true, then its cheaper just to pay the WIE fee of 120 bucks in the case that you do drop your phone and break the screen or something like that rather then pay the 100 deductible+7 dollars a month. And use the phones 1 year warranty for anything else that might be defective with it later on down the line.
"If the customer does not have TEP and needs their phone repaired or exhanged, the Walk-In-Express fee is $119"
had to zip up the pdf because it exceeded the size limit

Broke/Cracked screen replacement

Don't think for a minute that it cost a lot for a screen....There may be high sales now but soon the true cost will be no more than $80.00. Remeber true cost for many phones to OEMS like Apple is $65-100.00. What do you guys think! Here are a few links that I came up with for LCD, and digitizer replacement. Feel free to post and add more for those in need that will be organized into one thread.
http://www.amazon.com/Samsung-GT-i9...III+GT-i9300+~+BLUE+Front+Glass+lcd+digitizer
http://www.amazon.com/Samsung-Galaxy-GT-i9300-Original-Replacement/dp/B008DRO6JS/ref=pd_cp_e_1
http://www.amazon.com/Samsung-GT-i9300-Display-included-Replacement/dp/B008DC8N5G/ref=pd_cp_e_0
..
wailord said:
I am on t-mobile and got insurance for $7.99/month. For ~$100 per year it will pay for itself for two years if I replace the phone once.
Insurance is worth it imo because screen damage is only one possible problem. There is also water damage, theft or other defects that may present themselves after the manufacturer warranty expires.
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Yes but carriers may soon have parts to replace screens for like free or a small fee. I paid 35.00 to replace my EVO 4g cracked screen
wailord said:
I am on t-mobile and got insurance for $7.99/month. For ~$100 per year it will pay for itself for two years if I replace the phone once.
Insurance is worth it imo because screen damage is only one possible problem. There is also water damage, theft or other defects that may present themselves after the manufacturer warranty expires.
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Last time I checked Squaretrade was a much better option, but doesn't cover theft. It's only offered for the first 30 days of ownership. Also, the deductible for both is very high.
..
wailord said:
Oh I didn't know that. That is a good deal if you can get them to do it.
Ouch I didn't know there was a $150 deductible. Now I am regretting signing up for it. :crying:
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Its better then Sprints. I just got my phone the other day and they told me that insurance is $11 a month and that the deductible is $200 :crying:
QWIKSTRIKE said:
Don't think for a minute that it cost a lot for a screen....There may be high sales now but soon the true cost will be no more than $80.00. Remeber true cost for many phones to OEMS like Apple is $65-100.00. What do you guys think! Here are a few links that I came up with for LCD, and digitizer replacement. Feel free to post and add more for those in need that will be organized into one thread.
http://www.amazon.com/Samsung-GT-i93...+lcd+digitizer
http://www.xphoneparts.com/china-who...ent_p3952.html
http://www.amazon.com/Samsung-Galaxy...pd_sim_sbs_e_3
http://www.amazon.com/Samsung-GT-i93...pd_sim_sbs_e_1
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none of your link is working
best buy's geeksquad offers $10 a month insurance but doesnt cover theft but its good for phone replacement at any reason and no deduction
does anyone have experience with Ensquared?
Ensquared is $58.99 for 1 year of coverage and they cover everything including spills, drops, loss and theft. Their deductible is $75.
borismanalo said:
best buy's geeksquad offers $10 a month insurance but doesnt cover theft but its good for phone replacement at any reason and no deduction
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I used to work for them. A lot of people assume that they get their phone replaced with a new one in-store, but they don't. It gets shipped out and repaired if possible. Cracked screens are almost always repaired. They try their hardest to avoid giving the customer a new phone. But if they have replace the phone, it's a refurb. If there are no replacements available, they get store credit for the amount they paid for the phone.
seoulstyle said:
I used to work for them. A lot of people assume that they get their phone replaced with a new one in-store, but they don't. It gets shipped out and repaired if possible. Cracked screens are almost always repaired. They try their hardest to avoid giving the customer a new phone. But if they have replace the phone, it's a refurb. If there are no replacements available, they get store credit for the amount they paid for the phone.
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This information is very outdated as it has changed a bit ago. The phone gets sent out (you can get a loaner phone if available for $50. This gets refunded when the loaner is returned). Usually within 1-5 business days you get your replacement phone (same model).
Sent from my Galaxy S3
uhm... well i live in san antonio, ill probably call them to comfirm it, i was going to put insurance anyway and if they have that good offer ill probably use geeksquad than assurance from sprint that they charge you $150
QWIKSTRIKE said:
Don't think for a minute that it cost a lot for a screen....There may be high sales now but soon the true cost will be no more than $80.00.
Click to expand...
Click to collapse
Soon? Psssh yeah right, not believable for a minute when a t959 vibrant (gs1) LCD screen replacement is $89 + free shipping and a t989 gs2 is $149 + free shipping, both from amazon and is the cheapest I have found.. which is about the same pricing as LCD replacement sites from China and wholesale sites like Alibaba and Aliexpress.
True though, their wholesale price should be about 3x less than retail but I've been searching extensively for weeks and there are no wholesalers selling for anything less than what I've stated above. It will be years until we see LCD screens for the gs3 at a respectable price, like claimed in the OP. By then the value of the gs3 will become greatly depreciated from what it is today since higher end phones will be available.
P.S none of those links work
-Sent from my T999 / T-Mobile Galaxy SIII
My screen cracked, don't even know how. Then two more small cracks developed while the phone was in my pocket for a few hours.
I mean, wtf.
..
Just noticed I have several scratches on my screen. I didn't notice until today when I showed my phone off to my brother. He's like man u scratched it up already! I'm like no wtf. Look at it...scratches. I dont have a screen protector but I've only had it two days and I keep it in a leather holster. Don't know how the hell it happened just after two days...FML!
Sent from my SAMSUNG-SGH-I747 using xda premium

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