Battery 0% and won't charge - G2 Q&A, Help & Troubleshooting

Hello,
I'm new t this forum do sorry if wrong category or something else.
Let me get to the point. Today I wanted to replace the battery on my G2 because the old one was draining really fast. I bought a brand new battery and I removed the old one and plugged the new one in. I reboot the phone and it boots up to the pin entry screen and it says Battery 0% too low to continue and the device will power off. I tried to charge it but when i plug in the charger the phone tries to turn on but kinda lags on the boot animation, it takes a really long time for it too boot up, but without the charger it turns on, gets to the pin entry screen and it turns off. I tried a few adapters, a few USB cables, even tried putting in the old battery but the same happens, I tried charging it form a PC, nothing. I got in the recovery, tried a reset, nothing. Please help. Do i need a new motherboard or what?
Thanks

Related

HTC not charging after empty battery

This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
Funnily enough I put my phone on charge last night, forgetting that I'd also switched it off... Came to it this morning and remembered about the charging issue when switched off. Tried to switch the phone on and nothing... So I went to change the battery with the wife's HD2, but managed to mix up the batteries and found that my phone would switch on afterall and it was also fully charged. The wife had her's on charge overnight as well, so both batteries were showing as being full...
Charging issue has been fix up in the MAGLDR 1.13 version
knaar00 said:
This morning my HD2(7) was totaly empty. The power button did not do anything and the phone won't start up. When I hooked it up to the charger, the red led did not come up and the phone was not charged at all.
I tried to do a soft reset, but nothing happend. Some posts on this forum suggested a hard reset, but I did not want to loose all content on my phone.
It seems that the real solution is very simple. Just connect the phone to a charger, remove the battery completly and then place the battery back in the phone. The HTC will now start up and begin to charge.
So, just a waring, do not hard reset when you phone stops charging...
Cheers, Rene
Click to expand...
Click to collapse
There is no doubt that this is sensible advice, but there may be an overlap with another issue here.
I have noticed - and it could just be specific to my phone - that if the phone gets to the point where it shuts itself down to conserve power, it will often not restart from the power on button and only pulling the battery will wake it up. This seems to be a 'feature' of WP7 on HD2.
Interestingly, on several occasions where the battery has been fully charged (and still plugged in) the phone will not start from power on if I do a shut down - I tried it less than an hour ago after making a couple registry tweaks and only pulling the battery would persuade a fully charged phone to restart. It would be interesting to know if others are finding the same.
Where the battery is seriously discharged, it can take several cycles of pull battery - boot phone - phone decides it has insufficient battery and shuts down - pull battery - boot phone...before WP7 decides it has had enough juice trickled back into it to be able to charge - sounds crazy, but there you go.
MAGLDR v1.12 doesn't support charging, which doesn't help. I'm going to try v1.13 to see if agarp is correct - here's hoping.
Update: I don't think MAGLDR113 supports charging directly but I believe it has something built in to prevent a plugged in phone running down the battery. Not sure about exactly what, but it suggests something about booting the phone if plugged in and battery is at critical levels.

Will not boot, powers down

Last night my battery completely drained so I charged it over night and when I went to power it on it says booting WPH go go go, boots to the HTC green logo screen and powers off. I have been running WP7 flawlessly for 3 weeks now and have not had this problem before. I don't really want to reflash right now because I'm hoping there's a way to salvage everything in the phone.
Are you sure the battery charged last night...reason I ask is...when it completely drains the battery wont charge when the phone is off due to Magldr.
Yeah, it's off the charger right now and it just keeps powering off after the HTC logo
same exact thing just happened to me. I'm going to start from scratch and redo it.
I am curious to know as to what caused this, it's very odd since the ROM has been working flawlessly.
your not restarting with usb cable attached are you?
how did you charge your battery? external charger?
there is some talk that charging in magldr usb flasher mode works dispite no status lights BUT its unclear if the battery controller will auto cut off when full, overcharging could shag your battery
oh a while back i had some odd restart issue too, pretty much as you have mentioned, happened 4 times in a row then worked
Help me too!!!
Me as well, about an hour ago, my battery drained, so I plugged it in, and the phone keeps restarting, but then powers off...
I've kept it on the AC for the past hour, and now it no longer hit's the magldr, it just flashes the screen black, then dies...
Is there a way to JUST CHARGE my battery? Without having it in the phone?
too bad you didnt seach for this issue, i wrote a nice piece that would have got you out of that mess if you hadnt kept restarting it, oh well never mind,
if you cant even get to magldr then your looking at an external charger, you could try connecting up an old usb cable directly to the battery but be very careful!
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
TheDisneyMagic said:
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
Click to expand...
Click to collapse
Thanks for that tip...I am going to remember it in-case I one day run into the same problem

X2 Charging problem

So the phone was really low, at 6% this morning. SO I put it on the wall charger. I saw the icon come up that it was charging and then put the phone down.
A while later I went back to the phone and saw that although the charger was plugged in to the wall and also plugged into the phone, it was NOT charging.
Using the phone I went to my contacts to check a phone number and then it turned off, due to no charge.
I plug it into the wall charger, the USB connected to the computer, as well as the car charger and here is what happens:
The top and bottom of the phone blink red for about 1-3 minutes.
Without pressing anything on the phone it automatically turns itself on, I see the Sony Ericsson boot screen, the Windows boot screen then my SPB Mobil Shell screen for about a second and then it turns off again showing and the blinking red light for about 1-3 minutes and then it starts the process all over again.
I think that a setting for Backlight/Power management was changed. As setting similar to "Only charge with usb", or "only charge when connected with ActiveSync" or somthing like that.
The problem is that I turned off the Active sync on the phone in order to conserve battery power so that I could look up the phone number from my contacts. And after I did that the phone shut off and I cannot change it, because it will not charge.
I do not have a different, charged, battery to try and do not think that I can find one easily.
Any suggestions?
Now when I see that the phone is re-booting(I see the SE logo), I use the stylus to to soft reset. It is obvious that there is some type of charge happening before it re-boots, , otherwise it would not re-boot. SO my theory is that by doing a soft rest between restarts, the battery will gain more of a charge each time. And possibly have enough of a charge so that I can go into my settings and see the backlight/ power settings have been changed.
So I took a battery from my old SE 902 phone and rigged it to work with my X2.
It booted up just fine. I was able to get into the menu for power settings. Nothig was changed however I did check the box "do not charge when connected to the computer" backed out of that screen and then went back into the screen and unchecked the box.
I powered down the phone and the screen went to the default charging battery meter.
I then put the proper battery in the phone and it was still blinking red. I saw it blink green for a few seconds, then I felt it vibrate, and then I saw the green battery meter. But after a few seconds it went back to blinking red and I could not see the battery meter again.
This seems to be happening intermittenly. As of right now there is a green blinking light and I see a dimmed battery meter.
Hopefully it will be fine, we shall see.
So it was charging for a while and now has stopped. I see the battery meeter, but there is no green bar moving up. and the light has stopped blinking.
I unplugged the usb and I still see the battery meter with no green bar moving. Installed the back cover and plugged the usb back in.
Now it is back to the red blinking again. . . ? ? ? ? ?
I think that it is a battery issue.
CAn anyone suggest why a battery would all of a sudden stop working?
Just ordered a new battery. $70.00!!! Ouch!!!
It does come with a battery charger for use with a Mini USB, but still, $70.00 is a lot of money!!
I will update with the results after i charge it up.
I got the new battery and put it into the charger. As I mentioned in an earlier post the new battery came with a separate charger for use with a mini usb. At first I had problems. The charger would not charge the new battery. I was using a wall connected mini usb to power the charger. So I went to the computer and tried the mini usb from there. It still would not charge. So I took the battery out of the charger and put it into then phone and went back to the wall charger and it was charging. I could feel the phone vibrate and then saw the battery meter slowly fill with green and back to empty and then fill green again.
So I decided to do a few other chores around the house and went to check the charging status after about 10 minutes. I noticed that the phone was on!! I did not turn the phone on. No one else was in the house to turn it on. It was just on. Weird.
So I took the battery out of the phone and decided to try the new charger again with the computer mini USB. It WAS charging this time!! I charged the new battery on this charger using the computer mini USB until the red light(charging) turned green (finished charging) and then put it in the phone. It works fine.
I then decided to put the defective battery into this charger and it was actually charging!! I left it overnight and it was green this morning: identifying it as a full charge.
When the new battery is down to 10% or less I will take it out and put the defective battery in and see what happens.
So I put the original battery back in after the green light came on identifying a full charge on the accessory charger.
It showed 1% and a message came up identifying that "the battery is low, please charge asap", something like that.
So, in my unprofessional opinion , the original battery is toast.
The new battery worked great after its initial charge using the included accessory charger.
When I decided to charge it using the phone itself with the wall charger I noticed some really weird things happening.
First of all you should know that I downloaded and installed Spoon Charge. Look it up here on the forums, free and works great. It basically tells you what charge level you have, temperature of the battery, what voltage is coming in to charge it and also type of charge the battery is doing: trickle, fast, very fast and on battery.You can set it to read reading at specific time intervals: I have it set to read at every second.
I noticed that the charge kept bouncing between very fast and trickle. At one point it went to on battery, then to trickle then to on battery then to fast.
Ok. Weird. . . I thought to myself.
So I let it continue to charge overnight.
The next day I "tried" to use the phone. it was as slow as it was at it's factory installed settings before I did the memory card fix, accelerator settings, and other fixes that I forgot now have forgotten that I have installed.
At this point I decided to drain the battery as fast as I could by turning on WiFi, Bluetooth, and play a movie at the loudest volume possible. As soon as it reached 10% I took the battery out and charged it with the accessory charger. The next morning I saw that the indicator light was green showing full charge and installed the battery in the phone. It booted up and I immediately received a message that the battery was low, saw 1%.
Knowing that this was a BRAND NEW BATTERY, I turned off the phone and took the battery out and waited a few seconds until I put it back in and rebooted the phone.
This time it said 86% charge!!!!!!
WTF!!!!
So I tried to use the phone and it was as sluggish as before. After about 25 minutes it was starting to be a bit faster but nothing like it was before.
I am really confused now. Since I have a new battery I have ruled out that as a problem. So now is it the phone itself? Could it be the wall charger that is faulty?
Any other suggestions would be greatly appreciated.
Another update.
I put the original battery in the phone and now it works!!!! The old battery that would not charge now charges and works!!!
The phone is not the same. Still really slow, can't get it out of the "LOCKED" position when I want to answer a phone call. Opera is sliggish then fast then sluggish. Not what I had the phone at before all of this started. It actually WAS stable. It WAS useable. Now I want to throw it into the drink!!!!!!
Not sure what to think anymore.
well bro go into the system help of ur mobile press as i say
2ce the end button one time call button, 2ce the end button one time call button,one time end button and u will find the problem it is in the charging port the same issue with me

[Q] HD2 dead Battery?

I woke up this morning and my phone was off. As you probably already know, the HD2 does not stay off if it is plugged in (with WP7 on it). I checked the charger and outlet; everything was plugged in. I also used a different charger, and different outlet which I know works, and got the same result. When the phone was plugged in it would turn on and start booting then I would see the flashing light - indicating that the battery was dying- and the phone would shut off. This happened like ten times.
I took out the battery and put it back in, with no results. Then I switched batteries and it finally worked. I'm still learning about technology in general; is it possible that my other battery is dead?
Has anyone else had this issue?
your other battery is probably just flat, and cant charge because it needs a running OS, and since the OS cant get far enough into the boot sequence to start charging, the several times it bootlooped will have drained the last of the charge.
Options - external charger, loan of a hd2 running winmo, or my personal fave, (used it three times now) usb cable with end cut off, red wire to + black wire to - on battery, hold for a minute or two, should have enough juice to boot far enough to begin charging. Best to use wall charger rather than pc usb, since the pc may connect and disconnect time or two whilst booting, preventing continual charge.
I forgot to mention that the first time that the I booted with the battery that doesn't seem to work I actually got to the wp7 home screen and it was about 20 seconds before the phone died.
Even so, I'll try that cut off cord thing when I reach home. Thanks for the advice.
I guess my phone just felt like being retarded the "flat" battery is working now.

Battery is fully discharged and doesn't charging - only access is to Fastboot

Hello,
I wasn't using my Moto X Style for some time. I've took it yesterday, and it has a problem with loading.
Battery is fully discharged. I can't turn on my phone.
When I plug phone to charger (I've tried 4 different charges, with different cables), screen is blinking - white screen with battery icon on it. It's showing for around 1-3 seconds, turn off, and again. I left it for whole night, but it doesn't help. Still nothing.
I can get into Fastboot. When I choose any option like Start / Reset Bootloader/ Recovery Mode etc. is showing white screen with Moto logo, than turn off and screen is black, after that I can't get into Fastboot mode, I need to unplug and plug cable again.
I've noticed, that when I get first time in Fastboot mode, I saw red information "Battery is low". Now, after my trying to turn on the phone, there is green information "Battery is OK"
When I left telephone in Fastboot mode, it restart after some seconds, and start blinking with white screen and battery icon.
Any ideas how to turn it on?
I saw in internet one option, to disassembly phone, cut USB cable, and put (+) and (-) wires directly to battery to load it. What do You think?
It sounds like your battery may be completely shot. Battery replacement may be your only option.
aybarrap1 said:
It sounds like your battery may be completely shot. Battery replacement may be your only option.
Click to expand...
Click to collapse
I'm thinking, that You are right
I'll replace battery
Thank You
Almost sure your battery is dead, or in a weird case it may be disconnected
I got an used X Style that wasn't turning on at all and it did the same things you described, i popped out the back cover and saw that indeed the battery was disconnected, after putting the connector in place it booted up normally (btw, the battery didn't last too long, it couldn't last more than 20 min and would turn off, so yeah you should change it for better)

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