please fix this network issue - Zuk Z1 Q&A, Help & Troubleshooting

My zuk z1 is working properly till now except the network tower problem.. I tried few restarts nothing helps.. It says no service. After I restart my phone.. On inside of top slide screen aeroplane mode is off but when holding the power button their u see that aeroplane mode is on.. After I switch off I can't switch on from that screen I can only came back inside and switch on that.. I think its bug fix.. Can anyone help with this please... I even took out the sin slot and put it in on another slot then did restart .. Nothing helps.. Aeroplane mode is on after I switch off that also no service .. Some one help with this is the second time.. Last time I did restart it came. This time I am suffering for two days with this

I am also facing same problem from 2 days.
Kausik2888 said:
My zuk z1 is working properly till now except the network tower problem.. I tried few restarts nothing helps.. It says no service. After I restart my phone.. On inside of top slide screen aeroplane mode is off but when holding the power button their u see that aeroplane mode is on.. After I switch off I can't switch on from that screen I can only came back inside and switch on that.. I think its bug fix.. Can anyone help with this please... I even took out the sin slot and put it in on another slot then did restart .. Nothing helps.. Aeroplane mode is on after I switch off that also no service .. Some one help with this is the second time.. Last time I did restart it came. This time I am suffering for two days with this
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.
I am also facing ditto problem from 2days. Please let us know the solution if anybody resolved it.

Ya please help us out of this...

Same here....

gkanaje said:
.
I am also facing ditto problem from 2days. Please let us know the solution if anybody resolved it.
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Kausik2888 said:
Ya please help us out of this...
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bromän said:
Same here....
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There is a thread created where we are collecting all the cases that are occurring with this same problem
All time airplane mode on

Same problem here
kausik2888 said:
my zuk z1 is working properly till now except the network tower problem.. I tried few restarts nothing helps.. It says no service. After i restart my phone.. On inside of top slide screen aeroplane mode is off but when holding the power button their u see that aeroplane mode is on.. After i switch off i can't switch on from that screen i can only came back inside and switch on that.. I think its bug fix.. Can anyone help with this please... I even took out the sin slot and put it in on another slot then did restart .. Nothing helps.. Aeroplane mode is on after i switch off that also no service .. Some one help with this is the second time.. Last time i did restart it came. This time i am suffering for two days with this
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i am facing the same problem since two days..cant use my phone total loss of money
dear lenovo team please help to clear this bug.

hi, today a friend faced the same issue on his Z1, but with a slightly difference. the chrome browser was the only app that could get internet access. SMS and calls are still functional at this point. We have tested many things without success until we tried a simple test. he gave me his 1+1 SIM (german provider) for me (OnePlus3) and i gave him my congstar SIM (telekom daughter company). the 1+1 SIM has not worked on my OnePlus 3 but with the congstar SIM on his Z1 everything worked perfect.

dr_root said:
hi, today a friend faced the same issue on his Z1, but with a slightly difference. the chrome browser was the only app that could get internet access. SMS and calls are still functional at this point. We have tested many things without success until we tried a simple test. he gave me his 1+1 SIM (german provider) for me (OnePlus3) and i gave him my congstar SIM (telekom daughter company). the 1+1 SIM has not worked on my OnePlus 3 but with the congstar SIM on his Z1 everything worked perfect.
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Any updates ? I`m facing the same problem , i have flashed custom rom , but without any luck. Now i have the stock rom.. the problem persists

alexandru1993 said:
Any updates ? I`m facing the same problem , i have flashed custom rom , but without any luck. Now i have the stock rom.. the problem persists
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OK in the end the phone have not recognized the right APN settings , so it needed to be set manually

May be you should boot in safe mode and there turn off airplane mode from power menu.

@dr_root @raza_maestro could you elaborate please? Still some people with this bloody bug here

axolotl98 said:
@[email protected]_maestro could you elaborate please? Still some people with this bloody bug here
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If its an issue of no signals at all for both sims then it might be an old bug where the phone is continuously in airplane mode without showing.
To solve this you have to boot in safe mode( power+ vol down) , then disable airplane mode from settings or power menu.
It might solve the issue. Hope it helps.

raza_maestro said:
If its an issue of no signals at all for both sims then it might be an old bug where the phone is continuously in airplane mode without showing.
To solve this you have to boot in safe mode( power+ vol down) , then disable airplane mode from settings or power menu.
It might solve the issue. Hope it helps.
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Click to collapse
Thanks. I do enter safe mode, but there is no option that even resembles any airplane mode

Related

HTC HD WIFI Problem

Hi,
I have a problem with the wifi on HTC HD:
When I try to launch WIFI after a soft reset it always run OK.
Afetr a sleep mode (ie the phone went to sleep mode after 30 secondes or if i put it in sleep mode after a single press on the power button), If i try to launch WIFI the system freeze almost 50 % of the time : sometimes i can launch wifi someteimes the system freezes.
I did a hard reset and didnt installed any new software: same problem.
I disabeled TouchFLO; same problem
Dose anybody have an idea that can help ?
Regards
Hi There,
same as you, it happens regularly that due to reconnection to wifi, the system freezes. I must take out the battery to restart the HD.
I can't reproduce your system freeze. Have you enabled the option to keep wifi alive while in stand-by mode? This can be done by HD Tweak (or Advanced Config).
For me it is disabled and it reconnects just fine after powering the device up again. Have you installed the HTC Hotfix(es) already? What Rom are you running?
Hi,
If I leave the WIFI on so no problem at all, when the system wake up after a sleep mode so the WIFI is OK, the problem occurs very often if I put OFF the WIFI before I go to sleep mode. If I leave the WIFI on so no problem.
Just a precision: when the problem happens after sleep mode sometimes it dosent freeze but the WIFI dosent go on, if I try many time to put wifi on it will end by freezing the system.
The hotfix is installed.
ROM version: 1.14.406.3(22273) FRE
somebody can help me with this wifi problem please ?
tombrown29 said:
Hi,
I have a problem with the wifi on HTC HD:
When I try to launch WIFI after a soft reset it always run OK.
Afetr a sleep mode (ie the phone went to sleep mode after 30 secondes or if i put it in sleep mode after a single press on the power button), If i try to launch WIFI the system freeze almost 50 % of the time : sometimes i can launch wifi someteimes the system freezes.
I did a hard reset and didnt installed any new software: same problem.
I disabeled TouchFLO; same problem
Dose anybody have an idea that can help ?
Regards
Click to expand...
Click to collapse
I would try to change or update the ROM to see if the
freezing goes away. If not, send it in to the service centre for diagnosis.
shame on HTC and shame on Expansys !
I've return back the HTC HD for diagnostics few days after I've received it because of the WIFI problem descrbed in the original post. Afetr 2 weeks I've received the phone with a notice"repaired under waranty", after quick test the problem still the same ! I've returened it back to Expansys-where I bought it- and I am stil waiting to be replaced !!! Imagine that: I've had the problem few days after I've bought the phone and I have never got to use it..now after 2 months I am still waiting for the phone..Expansys says it wa sent to HTC to be replaced..I've asked them to replace cause it is new, no answer from expansys...shame
I believe while I was having a different WIFI problem and came across this problem detailed somewhere on the HTC website... however I forget where.
Some googling and forum searching might do the trick!
Have you tried a different ROM perhaps?
Also maybe using HDTweak or AdvancedConfig you could change the wifi to always be on even when the phone is asleep; although this would completely drain the battery rather quickly it could be a useful stopgap until you find a solution!

Lose service, it never comes back

Lately, I've been having an issue where if I go into an area with no service (or at least I think I have no service) I never get service again, even when I'm in areas where I know I have strong service. Sometimes if I go into airplane mode and back, it comes back, sometimes it doesn't, and sometimes when this happens, and I turn on airplane mode and turn it off again, the phone shuts itself off and I have to manually power it back on.
Anyone have this issue, or know what could be going on?
xSiraris said:
Lately, I've been having an issue where if I go into an area with no service (or at least I think I have no service) I never get service again, even when I'm in areas where I know I have strong service. Sometimes if I go into airplane mode and back, it comes back, sometimes it doesn't, and sometimes when this happens, and I turn on airplane mode and turn it off again, the phone shuts itself off and I have to manually power it back on.
Anyone have this issue, or know what could be going on?
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Click to collapse
I have this same issue myself. Dunno what it is and wasn't able to fix it either. You can look through my comments to find an identicle thread I started a couple of days ago on this same issue titled "Data connection issue" to see if it helps.
I'll have airplane mode on for awhile but when I finally turn it off I get 3g data showing in the status bar but only one of the arrow's will light up if I try to use the browser and eventually sputters out. Same thing would happen with the Quicksettings app when I would turn off the apn data toggle for awhile, when I turn it back on there is no real data connection even though the 3g is showing...
I've tried the whole thing about pressing the #4#... etc to turn off the radio and turn it back on again but nothing works for me. I wish someone knew how to fix this
mine does the same thing. the only thing that works for me is turning it off and back on again. such a PITA.
mine does it also
I fixed my similar 3g problem by (re)flashing the radio from recovery.
http://www.mediafire.com/download.php?mzwzdmatvyy
same problem i just restart
same problem sometimes...i just switch airplane mode on and off and it usually fixes
Old bug: http://code.google.com/p/android/issues/detail?id=2845
I'm hoping that Froyo finally brings a fix for this (and full Exchange calendar), or it's Craigslistville for my N1.
bougelahi said:
same problem sometimes...i just switch airplane mode on and off and it usually fixes
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This or a restart will always fix the problem when this happens to me.
SurfHost said:
I fixed my similar 3g problem by (re)flashing the radio from recovery.
http://www.mediafire.com/download.php?mzwzdmatvyy
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Click to collapse
I have that radio flashed but in place of the U, mine has an H... whats the difference?
I'm crossing my fingers that this'll be remedied in the update..
-------------------------------------
Sent from my Nexus One

My phone keeps losing 3G connection!

Hi,
To be clear there is no problem if 3G is running, it doesn't drop.
The problem is that sometimes I unlock the phone and 3G doesn't connect at all.
So I checked:
1- The APN setting are correct.
2- I reinstalled the internet setting automatically.
3- I don't have a task killer.
4- I deleted juiceDefender.
5- The only way to get the 3G back is to restart the phone.
How to solve this? I don't know why does it happen, and if I restart the phone every thing goes back to normal!
* My phone is rooted ..
Thanks ..
fast rock said:
Hi,
To be clear there is no problem if 3G is running, it doesn't drop.
The problem is that sometimes I unlock the phone and 3G doesn't connect at all.
So I checked:
1- The APN setting are correct.
2- I reinstalled the internet setting automatically.
3- I don't have a task killer.
4- I deleted juiceDefender.
5- The only way to get the 3G back is to restart the phone.
How to solve this? I don't know why does it happen, and if I restart the phone every thing goes back to normal!
* My phone is rooted ..
Thanks ..
Click to expand...
Click to collapse
I had this same problem, too. I fixed it by reinstalling JuiceDefender, making sure it was disabled and then uninstalling it. I found that if you un installed JD while it was 'active' causes the phone to stuff up the APN somehow.
Sent from my X10i using Tapatalk
I made sure JuiceDefender was disabled before I uninstalled it ..
* by the way, I'm also using "optus" .. can they be the problem?
fast rock said:
I made sure JuiceDefender was disabled before I uninstalled it ..
* by the way, I'm also using "optus" .. can they be the problem?
Click to expand...
Click to collapse
No. I'm with Optus too. Have you considered rooting? My phone has has no problems since I've done it.
Sent from my X10i using Tapatalk
My phone is rooted ..
It doesn't happen always, it's only from time to time!
Repeated post! Delete it ..
Repeated post! Delete it ..
I have completely lost my 3G connection and don't know why! The only thing i did was download an update for Handcent. I have switched off my phone and removed my sim card, etc. but still no 3G. When i enter the APN section my connection reads:
_DISABLED_payandgo.o2.co.uk
I have no idea what could have disabled this but i did delete the _DISABLED_ from the address but still no success.
Any help would be much appreciated.
Kind regards
Scott
Sent from my X10i using XDA App
I did a factory reset today hoping that it will solf the problem, but it happend again!
Any help?
fast rock said:
I did a factory reset today hoping that it will solf the problem, but it happend again!
Any help?
Click to expand...
Click to collapse
Hi! I have just managed to reconnect to 3G having performed the following procedure:
Within the APNs section of mobile network settings press the left hand button with the four squares. This should bring up two options 'New APN' and 'Reset to Default'. As soon as I pressed 'reset to default' my 3G was instantly restored.
Hope this helps others experiencing similar problems.
Kind regards
Scott
Hi,
I managed to reconnect the 3G too! By changing the Network mode to GSM only, then back to GSM/WCDMA ..
But why does it happen in the first place!?

Wi-Fi won't turn on after phone sleeps, sometimes

Hi!
My n9005 works perfectly fine, but SOMETIMES in standby when I wake the phone up, I notice Wi-Fi is turned off, while it previous it was on.
When I try to move the knob thing to turn on Wi-Fi it just does the animation and stays like it's trying to turn it on, but doesn't.
I have to restart the phone every time to make Wi-Fi work again.
This doesn't happen a lot of the time, but it's annoying.
Is this a common thing? What could I do to fix it?
Thank you for your time.
Open wifi menu and go to option.
then go to advanced, there is and option "keep wifi on during sleep". Make sure it says "always on"
The problem isn't that.
That's how it is by default.
I would be able to turn wifi on after it turned off if that was the problem.
In my case I need to restart the phone to be able to.
Factory reset and or rom reinstall
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
I did that
AndrOmega said:
Factory reset and or rom reinstall
Sent from my Limited Edition Note 3 LTE using Super Tapatalk
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Click to collapse
I did a factory reset and Odin flash of the same exact ROM that I had by downloading from Sammobile.
The problem is so random and seems to only happen when the phone sleeps or is charging. Sometimes it works for a few days, sometimes it will happen, no WiFi until a restart.
EDIT:
Maybe I should download another ROM from sammobile and try that?
Does that trip Knox?
I have a [Austria (T-Mobile) MAX] ROM (PDA:N9005XXUGBOK6
CSC:N9005MAXGBOK1) atm, I bought the Note 3 used and it had that. But I live in Serbia, maybe I should try the Serbian one in example for my carrier?
The WiFi problem is just annoying at most, it doesn't happen often, but I shouldn't have to restart the phone to have WiFi.
As its an old old problem google it .
JJEgan said:
As its an old old problem google it .
Click to expand...
Click to collapse
I did,
Ive found people that the wifi icon is grayed out.
Thats not the issue here.
Please help me out here. Tomorrow Ill be opening up the phone with a friend to check for water damage if any. Since I bought it used.
If I dont have to do that, please reply.
BUMP
JJEgan has disabled private messages, so I can't really contact him on a solution or what he meant.
For anyone interested, I solved my problem on my own.
Enter *#0011#, press menu key, tap on WiFi tab, tap on the power saving button so it's off.
I didn't experience the same issue ever again.

My note 4 freezing and cuts the power

Hello guys i have galaxy note 4 910c running on 6.0.1 android
When sometimes when i try to open an app the device just cuts the power and when i try to wake it up from power button it doesn't respond even if I try to restart by pressing it long
The only thing make it respond is remove and put back the battery into it then it works again
Also if i plugged it into charger it shows the battery level and then i press the power button it work
I made stress test by antutu benchmark and it passed the test
So i don't know what's wrong with my device?
Please help
same here....but I know that it happens when I put network to LTE mode so the solution for me is to put to GSM only...
basimzanaty said:
same here....but I know that it happens when I put network to LTE mode so the solution for me is to put to GSM only...
Click to expand...
Click to collapse
It's on lte but my sim don't support lte it's happening on 3g
Thanks for help
Sallo2006 said:
It's on lte but my sim don't support lte it's happening on 3g
Thanks for help
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Click to collapse
I think it is a Samsung issue as I saw complaints about it on other SAM mobiles like Note 3 , 5 and S4 and even S7 ...so I'm hesitating to purchase s8..
Also ....make sure not to have wifi and mobile data on at the same time because I noticed random restart when I have them on...good luck..
same bug to me,
randomly its get super slow and cut power.
any solution?
Here is a simple fix using Wake Lock app.
https://www.youtube.com/watch?v=d1PaxEr76KY

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