Related
I strongly believe AT&T is cracking down UNLIMITED DATA FOR NON SMARTPHONES trick.
I believe this deserves its own thread. Here's my story.
Bought unlocked .GS3 from expansys USA.
Went to AT&T store as new customer and got GoPlan for $50 everything unlimited. This plan gives you the same data that people can choose for non smartphones $10 a month.
Everything was working fine until this morning. In the notification bar I see data is active. It switches alot from H to H+ and 3G. This was happening when data was working fine. Anyways, now even when it says in the notification bar that it's on and working I can't use internet or do anything that requires data connection. My device is not rooted. All I did was got the phone...got the at&t Go Plan cut the sim with scissors to microsim and it was working fine for few days. NOW HERE IS WHERE THINGS GET INTERESTING.
Called AT&T and spoke to several reps. Some of them obviously had no clue but the last rep made me kinda worried. She asked me for IMEI number. Before when I gave my .GS3 IMEI number they would tell me it comes up as an unknown device. This Chinese lady told me after I give her my .GS3 number it comes up as SAMSUNG GALAXY S3 ....WTF???? I thought ATT couldn't detect this when international phone is used ? Of course I denied and told her I was using old cheap Nokia which is not a smartphone. I don't know what she did but told me she would update it to make sure it's not a smartphone.
So how did they know I was using .gs3. Why is my data not working....what are my options here....
dieselfatal said:
I believe this deserves its own thread. Here's my story.
Bought unlocked .GS3 from expansys USA.
Went to AT&T store as new customer and got GoPlan for $50 everything unlimited. This plan gives you the same data that people can choose for non smartphones $10 a month.
Everything was working fine until this morning. In the notification bar I see data is active. It switches alot from H to H+ and 3G. This was happening when data was working fine. Anyways, now even when it says in the notification bar that it's on and working I can't use internet or do anything that requires data connection. My device is not rooted. All I did was got the phone...got the at&t Go Plan cut the sim with scissors to microsim and it was working fine for few days. NOW HERE IS WHERE THINGS GET INTERESTING.
Called AT&T and spoke to several reps. Some of them obviously had no clue but the last rep made me kinda worried. She asked me for IMEI number. Before when I gave my .GS3 IMEI number they would tell me it comes up as an unknown device. This Chinese lady told me after I give her my .GS3 number it comes up as SAMSUNG GALAXY S3 ....WTF???? I thought ATT couldn't detect this when international phone is used ? Of course I denied and told her I was using old cheap Nokia which is not a smartphone. I don't know what she did but told me she would update it to make sure it's not a smartphone.
So how did they know I was using .gs3. Why is my data not working....what are my options here....
Click to expand...
Click to collapse
Nope.
I think your mistake is doing a go phone plan. They're probably more suspicious with that as you are not really a valued customer but a month to month guy.
Everything is working fine for me on a 2 year contract.
Sent from my GT-I9300 using xda app-developers app
SlimJ87D said:
Nope.
I think your mistake is doing a go phone plan. They're probably more suspicious with that as you are not really a valued customer but a month to month guy.
Everything is working fine for me on a 2 year contract.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Nope?
I can confirm that I had the exact same thing happen to me. Data worked fine until this morning. I can send and receive MMS, so the internet is definitely working. I called AT&T customer service and updated my number from my old, unlocked EVO 3D to my new GS3. They immediately recognized that it was a Galaxy S3. Data still didn't work. I had them change the IMEI in the system back to an unknown IMEI, but I'm still not getting any data services.
dieselfatal said:
I believe this deserves its own thread. Here's my story.
Bought unlocked .GS3 from expansys USA.
Went to AT&T store as new customer and got GoPlan for $50 everything unlimited. This plan gives you the same data that people can choose for non smartphones $10 a month.
Everything was working fine until this morning. In the notification bar I see data is active. It switches alot from H to H+ and 3G. This was happening when data was working fine. Anyways, now even when it says in the notification bar that it's on and working I can't use internet or do anything that requires data connection. My device is not rooted. All I did was got the phone...got the at&t Go Plan cut the sim with scissors to microsim and it was working fine for few days. NOW HERE IS WHERE THINGS GET INTERESTING.
Called AT&T and spoke to several reps. Some of them obviously had no clue but the last rep made me kinda worried. She asked me for IMEI number. Before when I gave my .GS3 IMEI number they would tell me it comes up as an unknown device. This Chinese lady told me after I give her my .GS3 number it comes up as SAMSUNG GALAXY S3 ....WTF???? I thought ATT couldn't detect this when international phone is used ? Of course I denied and told her I was using old cheap Nokia which is not a smartphone. I don't know what she did but told me she would update it to make sure it's not a smartphone.
So how did they know I was using .gs3. Why is my data not working....what are my options here....
Click to expand...
Click to collapse
So you want to know how to use data meant for non smartphones on a smartphone?
Mine is still working fine on the $10 MediaNet plan. But then again, I never had to call them because I was still using this SIM in my International GS2 as well.
Best thing to do is find an old AT&T dumb phone and call in with that.
antispiral said:
So you want to know how to use data meant for non smartphones on a smartphone?
Click to expand...
Click to collapse
Dude stop being a troll.
i have an international i9300 and my wireless profile shows an unknown device still. *shrug*
same goes with an international i9100 on my other line
if you ever call 611..dont ever tell them what phone you have! just say "oh its some samsung"
Just don't do the go phone plan meant for go phones only. It probably comes up as a red flag when you change the SIM where is the normal plans you call in and ask them to change the IMEI and you tell them which phone it is.
Sent from my GT-I9300 using xda app-developers app
SlimJ87D said:
Just don't do the go phone plan meant for go phones only. It probably comes up as a red flag when you change the SIM where is the normal plans you call in and ask them to change the IMEI and you tell them which phone it is.
Sent from my GT-I9300 using xda
With go plan you still have to provide IMEI number. I did give them ny .gs3 number. So how on earth did they know what phone it is...
Click to expand...
Click to collapse
dieselfatal said:
SlimJ87D said:
Just don't do the go phone plan meant for go phones only. It probably comes up as a red flag when you change the SIM where is the normal plans you call in and ask them to change the IMEI and you tell them which phone it is.
Sent from my GT-I9300 using xda
With go plan you still have to provide IMEI number. I did give them ny .gs3 number. So how on earth did they know what phone it is...
Click to expand...
Click to collapse
Hm, hopefully you didn't get a phone that was returned or something because another person got it flagged somehow.
There was another user here that was the "3rd" owner of his SGS3. And his phone was flagged in the system as a SGS3.
What region did your phone come from? And ask the other dude that got his flagged as a SGS3 under a go phone plan.
Click to expand...
Click to collapse
I bought mine from Eyonix, I'm not quite sure where it's from. It does have what looks like some Spanish literature in the box though, so that may be a clue.
i guess i dont have a clue
SlimJ87D said:
dieselfatal said:
Hm, hopefully you didn't get a phone that was returned or something because another person got it flagged somehow.
There was another user here that was the "3rd" owner of his SGS3. And his phone was flagged in the system as a SGS3.
What region did your phone come from? And ask the other dude that got his flagged as a SGS3 under a go phone plan.
Click to expand...
Click to collapse
Got the phone from expansys usa brand new.
Click to expand...
Click to collapse
Baldilocks said:
Mine is still working fine on the $10 MediaNet plan. But then again, I never had to call them because I was still using this SIM in my International GS2 as well.
Best thing to do is find an old AT&T dumb phone and call in with that.
Click to expand...
Click to collapse
can you elaborate on that? do you call in with any dumb phone with your SIM card in it, tell them to switch the data plan by giving them the # of the S3, and then switch the SIM?
A few wks ago, I got a text from AT&T stating that I went over my data limit & I checked my ATT account online to see whats up. It showed that I had a non-smartphone & 100mb data plan. I've been on a grandfathered unlimited plan forever & I had to call ATT to get my old plan back. It took over a hour to get things straighten out.
Honestly this didn't need to become a new thread, same stuff seems to be discussed in the benefits of att international I9300 thread.
Sent from my GT-I9300 using xda app-developers app
Kutthoat5150 said:
can you elaborate on that? do you call in with any dumb phone with your SIM card in it, tell them to switch the data plan by giving them the # of the S3, and then switch the SIM?
Click to expand...
Click to collapse
No, once you call in they will see you are on an old dumb phone. Tell them you want the unlimited data plan for it. If they ask for an IMEI number, just give them the one from the phone you are calling in with.
After they set up the plan, take the SIM out and put it in your GS3. Good to go.
---------- Post added at 06:17 PM ---------- Previous post was at 06:17 PM ----------
SlimJ87D said:
Honestly this didn't need to become a new thread, same stuff seems to be discussed in the benefits of att international I9300 thread.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I agree.
I've been on the $10 plan for almost 2 years. I had them change it at my local store. No problems. I got the AT&T One X, switched to a normal plan. Got my GS3, went back in and had them switch me back to the $10 plan. They knew, they laughed, all was well.
Go to a store. If they ask to see your phone, you don't have it with you, its a generic flip phone. Done.
update:
I seriously think AT&T is catching up on this trick. I spent one hour on the phone with a lady who knew what she was doing. She put my device under UNKNOWN made sure I had data for non smart phones and we did everything and no connection. The only time I was able to connect was when she applied data for a smartphone. She tested out $5 50mbps of data and as soon as she applied this it worked. Since I'm on a prepaid goblin I had to get 1.GB for $25 unless I sort this out....what should I do....buy old at&t phone...get a new sim card and use it then put it in .gs3? I think as soon as u put sim card in on a smartphone it will detect. I can't pay $75 a month and get 1.GB of data
I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
ttav9216 said:
I purchased a Verizon Galaxy Note 3 from a guy off Craiglist and checked the ESN, it was clean then and I proceeded to use with T-Mobile. Everything was working fine, HSPA and such. But now, after waking up, the phone has not signal, so I went online to check to see if anything happened to the ESN, and noticed it now has changed from Good to Bad. I've tried to contact the guy but no response.
I tried to remove the sim and inserted it in a different phone and everything was fine.
Is there anyway I can still use the Verizon Galaxy Note 3 with T-Mobile even though the ESN is bad?
I've tried to change the APN settings (epc.tmobile.com) and even (fast.t-mobile.com) on the device but nothing is working for me. It keeps showing No Service - Selected Network (T-Mobile) not available.
The device model is SM-N900V, Android 4.3.
Please help !
Click to expand...
Click to collapse
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
jmichaels1982 said:
Waw I did not think that happened . he called the phone lost stolen after he sold it . sorry this happened to you . did you call up Verizon to explain the situation ?, they are the ones that issued the lock on the ESN They might be able to help . please keep is posted
Click to expand...
Click to collapse
I have called both T-Mobile and Verizon.
I called Verizon first to explain the situation and the representative transferred me to Tech Support, and then the Tech Support asked me for the ESN, which I gave him. He then told that indeed the ESN is bad, but he could not find the reason why. He recommended me to call T-Mobile.
I then called T-Mobile and told them about the situation. It's funny because for reasons T-Mobile found out that the reason ESN is bad is because, exactly what you said, the phone has been reported lost/stolen. The phone is now blocked from accessing any US carriers. The representative from T-Mobile told me that Verizon was the one who put the lock on it, so I would need to call Verizon to get the problem fixed.
I called Verizon again, and this time, I spoke with a really friendly representative, she listened to the whole situation, and tried to fix the problem for me. She even tried to look up the phone numbers that I used to contact the guy with. But unfortunately, none would work. I feel really bad because she tried all she could. The conversation went on for almost an hour.
Long story short, the phone is now locked from being able to use with any US carriers. I'm stuck with a very expensive brick. Both T-Mobile and Verizon could not do anything about my situation. Pretty frustrated now.
Learned my lesson, I will never buy any phones from anyone on Craiglist ever again !
Certain people will buy it for parts . dont give up on selling it . try swappa next time . they have PayPal protection . although anyone can do what just happened to you . to protect yourself against this in the future : put the phone under your account either by calling or in a verizon store . I believe that once the ESN is registered under your name they can't report it lost or stolen . popping the Sim in , I think , without calling just puts the phone on your account but doesent register the ESN . these are all.just speculations . I could be way off. There is a verizon rep on these forums . he is very friendly ... Look up his forum and ask away !
It's unfortunate. I had a friend who ran into the same thing about two months ago with a note 2 on verizon. Not to mention I had been scammed on an ATT phone. Unfortunately att phones they dont block the phone for a couple hours, so when I was purchasing the phone I was able to make a test call then I got blocked in the morning. This was few months after tmobile, att and verizon instituted that co-network nationwide ban.
I'm not sure if it would help, but next time it might be a good idea to do a transaction instore. Possibly having one of the employees transfer over the phone and issuing a new sim card, might deter the would be thief from doing an insurance claim. Since you would be able to prove that you did everything in store, hopefully with the aid/witness of the verizon rep that helped you.
You can use blacklsted note 3 on att and t-mobile. However, u need to add apn into the phone yourself in order to get data. I don't need you need to root it or not to change it. Go switch to GSM I think there people who able to get lte on T-mobile in band 4 , but i don't know how. I had a blacklisted note 3 currently running on ATT. Only get H+ .
http://forum.xda-developers.com/showthread.php?t=2582747
I wonder what could be the motivation of a seller to report a phone stolen after selling it? Fraudulent insurance claim afterwards? Or maybe it was a stolen phone but the owner was out of town and was unaware of the theft? (Strange scenario.) Or maybe Verizon blacklists phones for non-payment on an account?
Sorry this happened to you, but I am sort of curious if you got a "too good to be true" deal off of CL... do you mind me asking how much you paid for a $700 phone?
Performing the sale right in a carrier's retail store with an immediate account transfer does seem to be a really good idea - if the seller gets cold feet about that, you'll know that things are not on the up and up.
A sure fix is replacing the motherboard with one from a shattered unit.
Check the IMEI number before purchasing.
Sent from my SM-N900V using Tapatalk
raginmonkey said:
You may also want to try to set your network settings to global rather than to lte. For some reason, if you have it set to global it uses a different radio and will work just fine on tmobile.
Click to expand...
Click to collapse
Did OP try this?
That's very unfortunate. I've dealt many times over craigslist I'm fortunate that the phones I've bought were from good people.
I hope you get something out of it.
I trade phones alot, and thats why I swap sims wherever I meet someone.
brex91 said:
I trade phones alot, and thats why I swap sims wherever I meet someone.
Click to expand...
Click to collapse
Can you elaborate?
xdadevnube said:
Can you elaborate?
Click to expand...
Click to collapse
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
brex91 said:
i mostly trade even up, went from a note 2 to a s4 to a note 3 and only spent money on gas to meet the person with the phone.
So when we both arrive I look at the phone for physical damage, then power both down, swap sims and power back up. If I get a signal it's activated. (on verizon at least)
(I think theres a limit to how many times you can do this in a certain period of time, but for me it's only every 6 months or so, so no problems)
And of course in my situation I'm doing trades locally off craigslist.
Click to expand...
Click to collapse
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
xdadevnube said:
I suppose after a trade you can call in your old phone lost/stolen if the other guy does it to your "new" phone. If you just buy a phone, then I can see what happened to the OP being much more likely.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
brex91 said:
possibly, but like i said, that's why I swap sims. After that the phone is activated on my account, they can't report it stolen. I make sure I have a signal before the trade is done.
Click to expand...
Click to collapse
Now I'm confused. So in the case of the OP, he should have activated it with Verizon first (Verizon phone)?
He said it was working with T-Mobile, then it stopped working.
Sent from my HTC6500LVW using Tapatalk 2
Never heard of a Verizon phone being blocked from the other carriers. I bought a bad esn Verizon note 3 for my girlfriend off eBay and she still using it on AT&T. Please update on the situation if you're able to use with AT&T
Sent from my SM-N900V using xda app-developers app
so OP, did anything work out for you?
This just happend to me too..
I lost my AT&T S4, and since i had over a year left on the contract i sought craigslist for a new phone.
I purchased a used Verizon s4 for $380 from a person claiming to be the original owner, he said he upgraded and was selling the current phone.
I put my AT&T sim in the phone and it was all good.. i had signal and tested it by making a call to the sellers phone.. I did other physical check to make sure no water damage etc.
I purchased the phone and switch the SIM back to my temp dumb phone. when i reach home i was googling APN settings for AT&T when i came accross a link that mentioned bad ESN, so just for the heck of it, i plugged in the ESN of the new phone and turns out it was reported Stolen!!
i am little scared to put in my SIM back into the phone... is it OK to put the SIM back? will it work? is there any other issues i may face?
Ofcourse i tried contacting the seller,, but as exected, he has not responded yet.
I checked ESN on checkesnfree.com, as well as the verizon site and they all report it as stolen.
I checked same ESN on tmobile site and used the ESN # as IMEI, and even tmobile site said it was stolen.
I did the same thing on Swappa.com and they were not able to determine ESN status..
on AT&T, if i go in as a new buyer, add SIM card to my cart, it asks me to enter device IMEI and it accepts it.. the AT&T rep told me that this was a good way to check if IMEI is clean or not.. so i am assuming IMEI is clean on AT&T, but for how long??
Sorry i know i am asking Too many questions.. but this has been so sudden and unexpected.. kind of feeling like a fish out of water!
If a phone is reported stolen, it will not work on T-Mobile or AT&T. If it is bad esn/imei for non payment, then it will only be blocked on Verizon.
So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
There is no SIM slot right?
big gulps huh? said:
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
szymgio said:
There is no SIM slot right?
Click to expand...
Click to collapse
Correct, there is no SIM slot.
rngrdanny22 said:
If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
Click to expand...
Click to collapse
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
rngrdanny22 said:
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
Correct, there is no SIM slot.
Click to expand...
Click to collapse
It doesn't make sense to buy device without SIM slot...
szymgio said:
It doesn't make sense to buy device without SIM slot...
Click to expand...
Click to collapse
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
wws12 said:
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
Click to expand...
Click to collapse
I like to have choice.
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
rngrdanny22 said:
So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
Click to expand...
Click to collapse
Nice
skyhawk21 said:
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
Click to expand...
Click to collapse
The Verizon phone has only been available for 3 days. He's no way near the 14 day limit. Love the attitude.
szymgio said:
I like to have choice.
Click to expand...
Click to collapse
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Thanks for the responses guys! I'll try the unlock method later tonight when I have the phone in hand again (girlfriend still has it at the moment).
As for the return policy, I agree with y'all. I probably should be able to take it back, but the lady at the counter seemed like she might have been new or something. I actually tried to take it back about 4 hours later, so way within the 14 day window mentioned earlier.
On a side note, I won't be using the phone either way as I just went ahead and bought a like-new GS3 from a friend that she is going to use (wish I would have known he was selling it PRIOR to all this). If I can use it as a tablet, I'll just let her kid have it, but if not, I'll try and take it back again.
Will keep everyone posted!
keep us posted guy, I might take you up on that offer.
Good luck.
Sent from my SCH-I535 using Tapatalk 2
sicembaylor said:
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Click to expand...
Click to collapse
Can you use this phone with other CDMA carrier?
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Lay295 said:
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
Click to expand...
Click to collapse
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
read post above. I my self haven't bought one yet. buy looks like we can
Sent from my SCH-I535 using Tapatalk 2
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Good news everyone, I was able to bypass the activation screen and unlock the phone for "tablet" use (using the methods mentioned in this thread). After playing with the phone for a little while, I gotta say, I actually like the thing! While we won't be using this as a phone, I will probably keep it to use as a MP3 player for the house.
I played around with the features a little and the only real disappointment that I saw was the camera. Maybe I'm use to the 13MP on the GS4, but the picture quality just didn't seem very good. Better than my girlfriend's old iPhone 4, but lacking nonetheless.
Willieumm said:
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Click to expand...
Click to collapse
Let me know how that works out. I tried and the pageplus rep said that the phone was unable to work, and it needed to be 'unlocked.' I wonder if I just got someone who didn't know what to do.
I returned my Verizon prepaid moto g today to BB. I did not have any issues. They did check to see if it had been activated. They turned the phone on and seeing the activate wizard appear turned it off. They only thing I didn't get back was the $0.70 for a 911 fee.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Appreciate the response, but now way I could toss $650 away. It took me a few months to save that up. That's why i'm trying to salvage whatever I can of this situation.
Perhaps there's a Canadian carrier uses the same frequencies as T-Mobile? Anyone know a site that would help me compare GSM bands/frequencies to see which countries would be the best option for reselling?
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No, T-Mobile won't give me any info because i'm not the original account holder for the phone. T-Mobile will probably go after that person, but it's probably just a tax write off for them.
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
RMXO said:
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
Click to expand...
Click to collapse
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
Techngro said:
Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
Click to expand...
Click to collapse
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
ultramag69 said:
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
Click to expand...
Click to collapse
Yes, I do have a receipt from both Paypal and Swappa. But I think would only work if it has been reported lost or stolen by the original owner. I don't think that's the case. T-Mobile said it was blocked for non-payment of EIP. Guess the guy just flipped the phone as soon as he signed the contract. People suck.
frostmore said:
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
Click to expand...
Click to collapse
Yes, very educational. I used to buy my phone on Craigslist. I never once got scammed. But then Craigslist turned into Scam Central Station. So I went to Swappa because they use Paypal and I thought that would give me some protection. Turns out, the only way to ensure that you won't get a phone that will be blocked or blacklisted later is to get it directly from the source. It's turning out to be an expensive lesson. :crying:
How much of a discount do you normally get when you purchase a T-Mobile phone? I don't want to lose $200. It would make more sense to just get a cheap 4G phone and tether it to my Note 3 and use it as a little tablet.
jowett69 said:
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Yes, I would have to do it that way, but i'm worried now about losing too much money trying to sell it. If I sell it internationally, I don't see why I should lose that much, since the T-Mobile block only applies to the US.
Another option?
I really don't want to lose my $30 5GB plan. I've been looking on Amazon and saw that they have some cheap T-Mobile 4G phones like this Nokia Lumia 521: http://goo.gl/KgvOgR
My thought is, I can purchase that, tether my Note 3 to it and keep using it. 90% of what I do on my Note 3 is data/browsing, gaming, etc. So if I can tether to the Lumia, I guess it would work.
Any thoughts?
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
FedUpx2 said:
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
Click to expand...
Click to collapse
No, unfortunately, it was a bank account. Sigh...
UPDATE
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
That's awesome and glad you are able to use the phone normally.
Techngro said:
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
Click to expand...
Click to collapse
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
CZroe said:
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Well, i'm glad that Negri made someone happy. There were plenty of people on this forum who felt they were getting scammed by them and had to cancel preorders after waiting 3 weeks for a shipment that never happened.
You might feel you're getting a deal, and maybe you are, and i'm glad for you. But for me, as I said, I learned a very expensive lesson from my experiences with both Negri and Swappa. It's only a deal when it works out the way you want it to. When you get screwed like I did, it stops being a deal. Not only did my phone get blocked, I now pay more money for less service. The extra $100 in savings isn't worth the risk for me anymore.
Too much chatter across multiple threads...
I found a temporary solution. I ported my number to AT&T. Thus far, coverage is fine, data speeds are disappointing only in the sense that where I am right now, I am getting less than the 8 Mbps Cricket would cap me at.* Cricket is apparently now owned by AT&T and now offers unlimited talk, text, and 20 GBs of LTE for $60.
My data worked upon activation.* It seemed my AT&T rep had to alter the IMEI associated with my prepaid account to get phone calls working.* Don't know if there will be any implications, but in the hour I have been with AT&T, some root apps (including Ultimate Dynamic Navbar, without which I have no Navbar) have force closed for the first time. Seems like coincidence but I guess not? This is happening regularly now, X many minutes after boot, and bluetooth is being disabled as well.
I hope that T-Mo gets this straightened out, unless AT&T really impresses me, I look forward to hopefully switching back to the $30 Wal-Mart 5 GB plan.
(I'm too lazy to delete all the pasted asterisks)
Possible Solution?
thref23 said:
Too much chatter across multiple threads...
I found a temporary solution. I ported my number to AT&T. Thus far, coverage is fine, data speeds are disappointing only in the sense that where I am right now, I am getting less than the 8 Mbps Cricket would cap me at.* Cricket is apparently now owned by AT&T and now offers unlimited talk, text, and 20 GBs of LTE for $60.
My data worked upon activation.* It seemed my AT&T rep had to alter the IMEI associated with my prepaid account to get phone calls working.* Don't know if there will be any implications, but in the hour I have been with AT&T, some root apps (including Ultimate Dynamic Navbar, without which I have no Navbar) have force closed for the first time. Seems like coincidence but I guess not? This is happening regularly now, X many minutes after boot, and bluetooth is being disabled as well.
I hope that T-Mo gets this straightened out, unless AT&T really impresses me, I look forward to hopefully switching back to the $30 Wal-Mart 5 GB plan.
(I'm too lazy to delete all the pasted asterisks)
Click to expand...
Click to collapse
I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
Some more info on this can be found here
ipetitions.com/petition/let-us-call-because-our-tablets-are-made-to-call
Ive been using xda for a while now but didn't really have a good enough reason to creat an account but......since im new and can't post links hopefully you can addbthe http stuff
I really hope this can get cleared up soon a 500$ phone with practically the same features as a flip phone........ Smh
Any update?
tysontthompson said:
I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
Click to expand...
Click to collapse
Any luck with the ticket you opened? You might consider posting the ticket number both here and in the t-mobile support forum so that anyone with the same issue can easily contact t-mobile and reference that ticket. As you said there is power in numbers!
montp said:
Any luck with the ticket you opened? You might consider posting the ticket number both here and in the t-mobile support forum so that anyone with the same issue can easily contact t-mobile and reference that ticket. As you said there is power in numbers!
Click to expand...
Click to collapse
Any update on this? My billing cycle started today and I think I got my internet pulled too. Called tech support and they said they don't know what the problem is. They said they elevated my ticket to a engineer and should hear back from them in 3 days. :crying:
just port the number to Metro its' the same network and just $10 more for unlimited you can always port the number back if t-mobile fix this issue.
Tweeted at Legere and Tmobile help and now I'm sitting on the phone with a tech rep. Let's see what happens. Seems like such an easy thing to switch and the irony is the paying customers and getting screwed and are jumping ship to pacify the freeloaders. I'm in love with huge phones and this is the First tablet with phone capabilities that plays nice with us carriers. I'm prepared to jump ship over this.
SO far she keeps insisting that it will work fine its it has the phone capabilities and i have the proper rate plan. She keeps putting me on hold....
There's someone who clocks into work 9-5 at t-mobile who can fix this issue with very little trouble, just have to locate that person.
---------- Post added at 11:41 PM ---------- Previous post was at 11:32 PM ----------
tysontthompson said:
I work for T-Mobile and have also have the same issues with my Z3tc I, being a store manager, have limited resources available to me but i plan to submit a ticket in hopes of resolving this issue, it would help if i had multiple issues to report however. If you folks are willing to help me out with this (power in numbers as they say) i think we may have a chance of getting a fix, what i need from each of you is your T-mobile telephone number that you've been using your Z3TC on and i can submit this ticket. Email your name and phone# to [email protected] and I'll do my best
Click to expand...
Click to collapse
So, The tech rep I just spoke to says that she can't open a ticket for me to send to the engineers until there's physically a problem. SO, I'm going to pick it up tomorrow and start the process. Anything happen with your ticket? Am I wasting my time?
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
AirBruce said:
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
Click to expand...
Click to collapse
The question is, you can't buy this device from a good reputable store with a 14 day no questions asked return policy. Expansys, or Amazon (not fulfilled by amazon) and the place where I'm going to go to in Manhattan are all "you buy it you keep it".
So, should I even go buy this tomorrow... The only way they will submit a ticket is if I actually have the device with the issue but if it turns out no one will fix the problem... I dont want to be stuck with it..
I guess I could always switch carriers but I'm in a family plan where we split the bill each month and the payments on my note 4 are going to come due... Big mess... But maybe that's what I'll do.
Why not just switch to metro though? Why at&t? Metro the exact same coverage. Or so I've heard.
Maybe I'll take the time to check out metros coverage while I wait for the issue to be fixed. Although.. I wonder, people were already working on this 2 months ago,why should I have any impact at all.
Whatever, yeah, let's keep each other updated!
Sent from my SM-N910T using XDA Free mobile app
AirBruce said:
I'm still waiting on a call back. Day 2 with no Internet. I told them to call me 24/7. I didn't bother calling today, but you can bet I will again tomorrow. Please, also get it elevated so that they realize this is not an isolated incident. I stopped by at&t today to ask about porting over my number. They said it would take 15 mins. About to jump ship and take my 5 lines on the account with me if I can't get the Internet to work again.
Please keep me updated, I'll keep you updated too.
Sent from my SGP621 using XDA Free mobile app
Click to expand...
Click to collapse
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
---------- Post added at 03:53 AM ---------- Previous post was at 03:22 AM ----------
mottyengel said:
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
Click to expand...
Click to collapse
I just read through a pretty depressing thread. I'm posting the OP's final depressing post after finally getting through to a tmo vp. You can read through the whole thread too if you like. Seems like the battle is lost at this point, it's over, i just have to decide in a few hours when the store opens if I want to leave tmo over this and go to metro... I've been really happy with tmo up until now...
https://support.t-mobile.com/thread/86423?start=0&tstart=0
After doing some research I got a hold of a couple of T-Mobile's executive e-mail addresses and typed in detail about what is happening here hoping someone would respond. Today I received a phone call from the office of the Vice president of T-Mobile. I had a detailed conversation about the problem. They said that our device, the Sony Xperia Z3 Compact Tablet LTE SGP621 should have never worked as phone with a data plan and T-Mobiles network should have recognized the device as a tablet and not allowed it to work as a phone with a data plan for the few months that it did right away. He also stated that T-Mobile up until I told him was unaware our device existed. He actually had to look up the device. He then went on to explain how the network didn't register the IMEI of the device right away that's why it worked on their network for those few months until the IMEI of the device was registered and classified on their network as a tablet. He didn't actually admit it was the free data for life program but if you understand how network protocols work I don't have to state the obvious. So the bottom line is that T-Mobile doesn't offer the service we are asking for on our devices. The way the network is structured it uses the IMEI number to determine the devices classification and then only allows approved services to be used on that particular device. So the rules on T-Mobiles network work says "Smart phones" are allowed to make phone calls, surf the web, send multimedia text messaging ect. and "Tablets" are only allowed to have a mobile data plan and are incapable of making phone calls. Our device is a phablet but there isn't a phablet classification on T-Mobiles network. Even though our devices will work, have worked, and can work the way we want, it is irrelevant due to the way the network protocols have been written. The industry is somewhat at fault here by not having a specific classification for a device like ours. It really should just be classified as a phone. The world I live in, if a device is capable of making phone calls its a phone end of story. Phones make phone calls, this is kid stuff. So there is no solution to our problem and there never will be one as of right now. So the device is useless in the US for what we bought it for. I would have never bought the LTE version if I knew this was the situation. The service I'm willing to pay for is not offered by any US carrier according to T-Mobile. I find the whole situation funny at this point. Look at it in this perspective, the hardware of our device is identical to the Sony Xperia Z3 that T-Mobile currently offers, the only difference is the size of the screen. and the IMEI number that says its a tablet. You can actually flash the Sony Xperia Z3 operating system onto our devices thats how Identical the hardware is. It's just the IMEI number that defines the devices classification. Overseas this isn't an issue. I'm hoping soon there will be a US carrier offering this service, the first company that does I'm switching to. I think I'm just going to cancel the line and use WiFi for now. I can't believe I spent close to $700 for this device and it's now basically the $400 WiFi version. I'm keeping my T-Mobile account because I'm grandfathered into a very good rate and I'm hoping they will eventually offer the service. but I know for a fact our devices will never work the way they did because of our devices classification. They would only be able to work if T-Mobile changed the networks protocols that classifies the device as either a phone or a tablet, as long as they have that protocol in place we are out of luck. I really don't see them ever getting rid of this classification/rule system on their network. So if they ever do offer a "Phablet" device with the service it will be on T-Mobile branded devices only because those devices will have an IMEI that classifies it as a "Smart phone" or by that time they will have added the new classification of "Phablet".. Good luck to everyone that was having the same issue, I really thought we had a chance at solving the problem because our devices "WORK" on T-Mobiles network perfectly. If anyone knows a carrier willing to provide the service to our devices please let us know.
mottyengel said:
They responded on twitter, let's see if they can do anything... Day 2 with no internet you said, did you just get it or have you had it for a while and it just stopped giving you data?
I wonder if walking into a tmobile store would help too...
---------- Post added at 03:53 AM ---------- Previous post was at 03:22 AM ----------
I just read through a pretty depressing thread. I'm posting the OP's final depressing post after finally getting through to a tmo vp. You can read through the whole thread too if you like. Seems like the battle is lost at this point, it's over, i just have to decide in a few hours when the store opens if I want to leave tmo over this and go to metro... I've been really happy with tmo up until now...
https://support.t-mobile.com/thread/86423?start=0&tstart=0
After doing some research I got a hold of a couple of T-Mobile's executive e-mail addresses and typed in detail about what is happening here hoping someone would respond. Today I received a phone call from the office of the Vice president of T-Mobile. I had a detailed conversation about the problem. They said that our device, the Sony Xperia Z3 Compact Tablet LTE SGP621 should have never worked as phone with a data plan and T-Mobiles network should have recognized the device as a tablet and not allowed it to work as a phone with a data plan for the few months that it did right away. He also stated that T-Mobile up until I told him was unaware our device existed. He actually had to look up the device. He then went on to explain how the network didn't register the IMEI of the device right away that's why it worked on their network for those few months until the IMEI of the device was registered and classified on their network as a tablet. He didn't actually admit it was the free data for life program but if you understand how network protocols work I don't have to state the obvious. So the bottom line is that T-Mobile doesn't offer the service we are asking for on our devices. The way the network is structured it uses the IMEI number to determine the devices classification and then only allows approved services to be used on that particular device. So the rules on T-Mobiles network work says "Smart phones" are allowed to make phone calls, surf the web, send multimedia text messaging ect. and "Tablets" are only allowed to have a mobile data plan and are incapable of making phone calls. Our device is a phablet but there isn't a phablet classification on T-Mobiles network. Even though our devices will work, have worked, and can work the way we want, it is irrelevant due to the way the network protocols have been written. The industry is somewhat at fault here by not having a specific classification for a device like ours. It really should just be classified as a phone. The world I live in, if a device is capable of making phone calls its a phone end of story. Phones make phone calls, this is kid stuff. So there is no solution to our problem and there never will be one as of right now. So the device is useless in the US for what we bought it for. I would have never bought the LTE version if I knew this was the situation. The service I'm willing to pay for is not offered by any US carrier according to T-Mobile. I find the whole situation funny at this point. Look at it in this perspective, the hardware of our device is identical to the Sony Xperia Z3 that T-Mobile currently offers, the only difference is the size of the screen. and the IMEI number that says its a tablet. You can actually flash the Sony Xperia Z3 operating system onto our devices thats how Identical the hardware is. It's just the IMEI number that defines the devices classification. Overseas this isn't an issue. I'm hoping soon there will be a US carrier offering this service, the first company that does I'm switching to. I think I'm just going to cancel the line and use WiFi for now. I can't believe I spent close to $700 for this device and it's now basically the $400 WiFi version. I'm keeping my T-Mobile account because I'm grandfathered into a very good rate and I'm hoping they will eventually offer the service. but I know for a fact our devices will never work the way they did because of our devices classification. They would only be able to work if T-Mobile changed the networks protocols that classifies the device as either a phone or a tablet, as long as they have that protocol in place we are out of luck. I really don't see them ever getting rid of this classification/rule system on their network. So if they ever do offer a "Phablet" device with the service it will be on T-Mobile branded devices only because those devices will have an IMEI that classifies it as a "Smart phone" or by that time they will have added the new classification of "Phablet".. Good luck to everyone that was having the same issue, I really thought we had a chance at solving the problem because our devices "WORK" on T-Mobiles network perfectly. If anyone knows a carrier willing to provide the service to our devices please let us know.
Click to expand...
Click to collapse
That is some F#* King BULL SH!T!!!!!
I'm going to port my number out.
I just called back tech support and they didn't even know what was happening. No one ever seems to know. I'm going to Metro PCS. EFF these s0n's of b!tch3s.
Yup... Yup... I just had a very long conversation with a tech support guy (i gave him all a bunch of different forum thread links to read through) he read everything I showed him and he understood fully. He transferred me w8th details to someone else who again took plenty of time to read through everything including internal T-mobile discussion. He's gonna call me back on Sunday. I left off with him that everyone is jumping ship because of this, including me, all to pacify some freeloaders.
Of course, I'm not delusional. after reading the above thread I realize he's probably gonna get back to me with a sorry, nothing we can do. That's why I'm going to a metro pcs store today to sign up. I'm not porting my number just yet, first I want to test metro and give tmo a little more time. Plus, I have a new note 4 (warranty issue replacing my current note 4) coming which I will then have to pay off when I port my number out so I'm gonna sell. And actually, I'm going to finally port my number to Google voice so I can always jump around and back to our tmo family plan if they ever fix this.
So, to recap, joining metro today with the tablet and if/when he comes back Sunday with nothing, I'm porting out to Google voice.
I'm so disappointed with tmo. I joined them in 2012 right before everything started getting exciting in 2013 and on and I have been increasingly more happy with them ever since...
What a shame
Sent from my SM-N910T using XDA Free mobile app
mottyengel said:
Yup... Yup... I just had a very long conversation with a tech support guy (i gave him all a bunch of different forum thread links to read through) he read everything I showed him and he understood fully. He transferred me w8th details to someone else who again took plenty of time to read through everything including internal T-mobile discussion. He's gonna call me back on Sunday. I left off with him that everyone is jumping ship because of this, including me, all to pacify some freeloaders.
Of course, I'm not delusional. after reading the above thread I realize he's probably gonna get back to me with a sorry, nothing we can do. That's why I'm going to a metro pcs store today to sign up. I'm not porting my number just yet, first I want to test metro and give tmo a little more time. Plus, I have a new note 4 (warranty issue replacing my current note 4) coming which I will then have to pay off when I port my number out so I'm gonna sell. And actually, I'm going to finally port my number to Google voice so I can always jump around and back to our tmo family plan if they ever fix this.
So, to recap, joining metro today with the tablet and if/when he comes back Sunday with nothing, I'm porting out to Google voice.
I'm so disappointed with tmo. I joined them in 2012 right before everything started getting exciting in 2013 and on and I have been increasingly more happy with them ever since...
What a shame
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I just came back from the cricket store. After writing my last post, I put my jacket on, and walked out, walked 6 blocks down, and had them port my number. So far so good. LTE speed is decent, and now I'm actually paying less! $35 a month. 2.5GB (which is enough for me, they had $45 for 5GB, maybe I'll upgrade next month) and unlimited talk and text. Not too shabby.
Dear T-Mobile. See how easy it was to "Un-carrier" you? I did it in less time, than it takes to do one load of laundry.
Nice hope it works for you. I need the unlimited data because I use North of 30gb a month... With I could go to cricket, but metros probably where I'll end up
Sent from my SM-N910T using XDA Free mobile app
AirBruce said:
I just came back from the cricket store. After writing my last post, I put my jacket on, and walked out, walked 6 blocks down, and had them port my number. So far so good. LTE speed is decent, and now I'm actually paying less! $35 a month. 2.5GB (which is enough for me, they had $45 for 5GB, maybe I'll upgrade next month) and unlimited talk and text. Not too shabby.
Dear T-Mobile. See how easy it was to "Un-carrier" you? I did it in less time, than it takes to do one load of laundry.
Click to expand...
Click to collapse
Well, I'm now a happy metro pcs customer. Just started porting my tmo number to google voice and it'll work through the new metro number. Turns out, my eip on my note 4 doesnt come due at all. As long as there are still more lines on the account, i can just keep paying it off month by month. Of course I'm gonna sell it soon but still.
BTW, to anyone who had this issue with tmo, you can get through to the engineering department for technical support, forward them to the following link so they can read up on the problem and then you can get them to credit your bill for the data portion since february. The credited my account 60 bucks.. Not bad. I wish I could have stayed with t-mobile but what can ya do.
Again, to all you people holding out for this to change. Not gonna happen. Not a chance in hell. really. It's a tablet now and it's final. you're gonna all have to move on
Metro is working fine for me is $10 more for the unlimited data but I am happy at least to have this working don't hesitate guys