Please help me understand - No boot loop, but can't factory reset. Software not autho - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hello,
I am not a phone expert by any means. I am probably in the 'knows just enough to be dangerous category,' but I am quite willing to learn. Here is my situation as I understand it. Please advise whether my premise is flawed.
Phone: rooted Verizon Note 3 KitKat NC4 off contract / pre-paid , no warranty
Ultimate Goal: to wipe my phone and have a clean slate. Bonus if I could be able to backup images of my phone for the future. Heheeeee.
Sitrep: phone is in need of a wipe/do-over to resolve some minor annoyances, but factory reset doesn't work. It says "System software not authorized by Verizon detected...please shove it," or something. That is curious, because, since I am trying to get rid of allllllllll the software, it should just let me do it if it doesn't like some of the software. I probably don't understand this fully. (Or else they just want me to go to Verizon so they can sell me a new/worse/more despotic phone.)
I only get that message if i try to reset it, not every time i turn it on, so it doesnt bother me, but i do want to reset it, because it is full of cobwebs and battery issues. From reading this forum, I think the reason it won't reset is that about a year ago, I installed clockwork and did *something* to the recovery, but it freaked out, because my boot loader wasn't (and still isn't) unlocked, so I uninstalled clockwork. I don't remember why I installed it. It was too long ago. I think i thought i could back up my rom or something. Anyway, it has worked fine ever since, I just can't wipe it and it tells me about unauthorized software. I found instructions on here about 'flashing back to stock kitkat with Odin,' which I gather will fix my recovery, and as long as I don't do that clockwork recovery thing again, I can reset it whenever I want to, on KitKat. (I am not interested in "upgrading.") I was all set to do that, when, last night, to my joy, I saw the Verizon note 3 boot loader unlock has arrived. That (I think) means that I can (eventually) unlock the boot loader and go back to jelly bean. Yay! Or cyanogen!! Yayay!
Question: shall I first reflash KitKat in Odin, so that the recovery is operational, THEN unlock it? Or can I unlock it first, even if the recovery is messed up, skip fixing KitKat, and go back to jelly bean (or maybe cyanogen)? I am afraid that there is a right order and a wrong order, and I'm sure to pick the wrong one.
Maybe these 2 things have nothing to do with each other. I have no idea. I just feel like I might be at a crossroad.
Thank you very much for helping a lady in somewhat unfamiliar territory.
Auralay

Auralay said:
Hello,
I am not a phone expert by any means. I am probably in the 'knows just enough to be dangerous category,' but I am quite willing to learn. Here is my situation as I understand it. Please advise whether my premise is flawed.
Phone: rooted Verizon Note 3 KitKat NC4 off contract / pre-paid , no warranty
Ultimate Goal: to wipe my phone and have a clean slate. Bonus if I could be able to backup images of my phone for the future. Heheeeee.
Sitrep: phone is in need of a wipe/do-over to resolve some minor annoyances, but factory reset doesn't work. It says "System software not authorized by Verizon detected...please shove it," or something. That is curious, because, since I am trying to get rid of allllllllll the software, it should just let me do it if it doesn't like some of the software. I probably don't understand this fully. (Or else they just want me to go to Verizon so they can sell me a new/worse/more despotic phone.)
I only get that message if i try to reset it, not every time i turn it on, so it doesnt bother me, but i do want to reset it, because it is full of cobwebs and battery issues. From reading this forum, I think the reason it won't reset is that about a year ago, I installed clockwork and did *something* to the recovery, but it freaked out, because my boot loader wasn't (and still isn't) unlocked, so I uninstalled clockwork. I don't remember why I installed it. It was too long ago. I think i thought i could back up my rom or something. Anyway, it has worked fine ever since, I just can't wipe it and it tells me about unauthorized software. I found instructions on here about 'flashing back to stock kitkat with Odin,' which I gather will fix my recovery, and as long as I don't do that clockwork recovery thing again, I can reset it whenever I want to, on KitKat. (I am not interested in "upgrading.") I was all set to do that, when, last night, to my joy, I saw the Verizon note 3 boot loader unlock has arrived. That (I think) means that I can (eventually) unlock the boot loader and go back to jelly bean. Yay! Or cyanogen!! Yayay!
Question: shall I first reflash KitKat in Odin, so that the recovery is operational, THEN unlock it? Or can I unlock it first, even if the recovery is messed up, skip fixing KitKat, and go back to jelly bean (or maybe cyanogen)? I am afraid that there is a right order and a wrong order, and I'm sure to pick the wrong one.
Maybe these 2 things have nothing to do with each other. I have no idea. I just feel like I might be at a crossroad.
Thank you very much for helping a lady in somewhat unfamiliar territory.
Auralay
Click to expand...
Click to collapse
It is because you are rooted... A factory reset just wipes user data and applications... It does not totally reload Android.
You can reflash the phone via Odin and a firmware download of the proper version (or higher) for the Verizon Note 3. Firmware is available on www.sammobile.com you have to be a member in order to download but membership is free.
If you want to stick with KitKat... You can unlock the bootloader now and then can load either CWM or TWRP and from them can flash any ROM available here.
Even unlocked i don't think you can move back to Jelly bean
Sent from my SM-N900V using Tapatalk

donc113 said:
It is because you are rooted... A factory reset just wipes user data and applications... It does not totally reload Android.
You can reflash the phone via Odin and a firmware download of the proper version (or higher) for the Verizon Note 3. Firmware is available on ] you have to be a member in order to download but membership is free.
If you want to stick with KitKat... You can unlock the bootloader now and then can load either CWM or TWRP and from them can flash any ROM available here.
Even unlocked i don't think you can move back to Jelly bean
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Thank you so much for taking the time to consider my question. As sad as I am to think about not ever going back to Jelly Bean, which I assume is a tyrannical Verizon/Samsung thing, I am very glad for your input. I could have sworn I have reset this phone since rooting it, but I could just as easily be mistaken. I think I will do Odin first, and see everything is A-OK before leaping out into the unknown of unlocking. Hopefully after I do Odin, I can do resets the old easy way, but it's ok if i can't. Anyway, thanks a bunch for helping me get smarter every day. <3
Auralay

Auralay
Have you already flashed with Odin?
Hold your horses if not, I have an idea which is worth trying.
(It involves unlocking and reinstalling stock without losing root in the process.)

Related

[How-To] Install OTA Update on after Root/Custom Recovery

*Now Working for 4.3 Update* Will require an up-to-date install of 4.1.x first and then after re-boot, it will update to 4.3 (read post on next page).
Warning:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Background:
I'm certainly not a developer but can wiggle my way around XDA and figure out what to do and how to do it from time to time without having to ask too many questions. This morning I got the notification that an OTA (over the air) Update was available for my HTC One Dev Edition (running the stock ROM) and I simply downloaded it and tried to flash the zip in Clockwork like I've done with countless other updated nightlies on various phones. It didn't work.
Solution:
I figured out after researching that the custom recovery wouldn't allow the OTA to be flashed and that the stock recovery would be needed to flash the OTA update. I also realized that it took a bunch of different threads to figure out how to make it all work and there didn't seem to be one thread on the HTC One forum that discussed how to do it so I figured I may as well write up what I did to help someone else--after all, so many folks have helped me on this forum and I've rarely had much to contribute of any real depth anyway--just repeating what others already had taught me.
How to:
You need to re-flash the original recovery to your phone so that CWM or TWRP are no longer your recovery. Obviously, now is the time to do a backup and I'd put it somewhere other than on the phone in case you really mess this up.
1. Get the stock recovery bits here https://www.dropbox.com/s/9wbux6a4kn0ndz9/StockRecovery-signed.zip
2. You'll need to un-pack the rar and there is a text file that has the instructions.
3. Of course, I didn't follow the instructions, I just plugged my phone into USB with debugging on and fired up cmd, changed into the directory where I extracted the files, cd'd into fastboot and typed "adb reboot bootloader" and waited until the phone rebooted into bootloader
4. I typed "fastboot devices" and hit enter to make sure I was connected to the phone still
5. Cd.. to get back to where the .bat files are and type install-recovery-windows.bat and the stock recovery is flashed to your HTC One.
6. Now unplug the thing and reboot and you'll get the notification again that the OTA update is ready to install and it will start to install.
7. Mine locked up. That's right, the damn OTA update stopped at about 1/4 of the way through. I figured I bricked the phone. I always figure I bricked it if something doesn't go exactly how I thought it would but I've never actually done it to any of my 6 or so devices. Then I found this thread: http://forum.xda-developers.com/showthread.php?t=2306996&page=2 and I turned off the phone by holding down the power and restarting it. It got all the way through and hung again so I reset the phone again. Then, it rebooted a few times and looked like it was going to never work right again, but I just let it keep rebooting and left it be and after a few minutes, less than 10, probably more than 5, I was back up and running and saw the android applications updating as expected after an update.
8. Now you'll want to re-flash your custom rom (TWRP, CWM) and I did that with Hasoon's All-in-one tool.
9. Re-get Root. You can do that with Hasoon's tool I suppose or however you prefer to root.
AGAIN:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Hopefully someone will come up with a better way to do this and start a new thread and we can delete this one forever.
jay_ntwr said:
Warning:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Background:
I'm certainly not a developer but can wiggle my way around XDA and figure out what to do and how to do it from time to time without having to ask too many questions. This morning I got the notification that an OTA (over the air) Update was available for my HTC One Dev Edition (running the stock ROM) and I simply downloaded it and tried to flash the zip in Clockwork like I've done with countless other updated nightlies on various phones. It didn't work.
Solution:
I figured out after researching that the custom recovery wouldn't allow the OTA to be flashed and that the stock recovery would be needed to flash the OTA update. I also realized that it took a bunch of different threads to figure out how to make it all work and there didn't seem to be one thread on the HTC One forum that discussed how to do it so I figured I may as well write up what I did to help someone else--after all, so many folks have helped me on this forum and I've rarely had much to contribute of any real depth anyway--just repeating what others already had taught me.
How to:
You need to re-flash the original recovery to your phone so that CWM or TWRP are no longer your recovery. Obviously, now is the time to do a backup and I'd put it somewhere other than on the phone in case you really mess this up.
1. Get the stock recovery bits here http://www.androidrevolution.nl/downloader/download.php?file=Flash_recovery_2.17.401.1.rar
2. You'll need to un-pack the rar and there is a text file that has the instructions.
3. Of course, I didn't follow the instructions, I just plugged my phone into USB with debugging on and fired up cmd, changed into the directory where I extracted the files, cd'd into fastboot and typed "adb reboot bootloader" and waited until the phone rebooted into bootloader
4. I typed "fastboot devices" and hit enter to make sure I was connected to the phone still
5. Cd.. to get back to where the .bat files are and type install-recovery-windows.bat and the stock recovery is flashed to your HTC One.
6. Now unplug the thing and reboot and you'll get the notification again that the OTA update is ready to install and it will start to install.
7. Mine locked up. That's right, the damn OTA update stopped at about 1/4 of the way through. I figured I bricked the phone. I always figure I bricked it if something doesn't go exactly how I thought it would but I've never actually done it to any of my 6 or so devices. Then I found this thread: http://forum.xda-developers.com/showthread.php?t=2306996&page=2 and I turned off the phone by holding down the power and restarting it. It got all the way through and hung again so I reset the phone again. Then, it rebooted a few times and looked like it was going to never work right again, but I just let it keep rebooting and left it be and after a few minutes, less than 10, probably more than 5, I was back up and running and saw the android applications updating as expected after an update.
8. Now you'll want to re-flash your custom rom (TWRP, CWM) and I did that with Hasoon's All-in-one tool.
9. Re-get Root. You can do that with Hasoon's tool I suppose or however you prefer to root.
AGAIN:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Hopefully someone will come up with a better way to do this and start a new thread and we can delete this one forever.
Click to expand...
Click to collapse
I appreciate you writing this up. It seems like I've never been able to find a good solution to installing the OTA updates post-root. That being said, do you have any idea what happened in Step 7 that made it finally work? I just don't understand how doing the same thing over and over finally just worked. I want to try installing an update, but I'm a little nervous to do it. And I don't know how else to make the pesky update notification go away without installing it.
trickinit said:
I appreciate you writing this up. It seems like I've never been able to find a good solution to installing the OTA updates post-root. That being said, do you have any idea what happened in Step 7 that made it finally work? I just don't understand how doing the same thing over and over finally just worked. I want to try installing an update, but I'm a little nervous to do it. And I don't know how else to make the pesky update notification go away without installing it.
Click to expand...
Click to collapse
I really have no idea why Step 7 got so strange. The only thing that gave me a warm fuzzy whatsoever was that others were reporting that it was hanging and they just rebooted the phone over and over until it got all the way through the process. It could have something to do with the stock recovery for all I know--a bug perhaps. Again, it made me nervous and I won't do it again. I only did the write up so folks could see what happens and make a call whether or not they wanted to try it themselves and see the steps all on one page instead of getting stuck like I did and then finding the rest of the steps. That part sucked. At least you'll know what you're getting into though. Good luck one way or the other. Please post up if you do go through with it and what your results are.
Thank you for the info! Does sound like an awful lot of work though
jay_ntwr said:
I really have no idea why Step 7 got so strange. The only thing that gave me a warm fuzzy whatsoever was that others were reporting that it was hanging and they just rebooted the phone over and over until it got all the way through the process. It could have something to do with the stock recovery for all I know--a bug perhaps. Again, it made me nervous and I won't do it again. I only did the write up so folks could see what happens and make a call whether or not they wanted to try it themselves and see the steps all on one page instead of getting stuck like I did and then finding the rest of the steps. That part sucked. At least you'll know what you're getting into though. Good luck one way or the other. Please post up if you do go through with it and what your results are.
Click to expand...
Click to collapse
I'm thinking I'll give it a go. I'll do a nandroid backup and store it on my pc. Worst case scenario, I'll just start over from scratch, re-root, and restore my backup. I'll make sure to report my results.
I just makes me wonder why bother using the OTA update if you already went through rooting and flashing custom recovery? It's just one step more to flash the custom ROM and at least you will get constant updates with the developer who created the custom ROM. To me it seems like you either stay stock if you want OTA updates or go the whole hog and use custom ROMs. Just my 2 cents.
shadowboy23 said:
I just makes me wonder why bother using the OTA update if you already went through rooting and flashing custom recovery?
Click to expand...
Click to collapse
Well, in my case, I purchased the Dev edition straight from HTC so I automatically have a de-bloated OS from HTC instead of the ATT ROM that I would have gotten had I purchased the phone from the ATT Store. In that case, I'd no question have a custom ROM from the forum. I just didn't see the need this time around. I would have left the stock recovery, but I do like to make backups so ClockworkMod is something I can't live without. I suppose there are others in that same boat but they are probably few and far between. Really, I just hate to update my ROM since the phone is working how I want at the moment. It's hard to justify just blowing away a functioning OS, setting up everything again, etc. but I may do it again if the OTAs come frequently and/or the process is as strange as it was this past go around.
jay_ntwr said:
Warning:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Background:
I'm certainly not a developer but can wiggle my way around XDA and figure out what to do and how to do it from time to time without having to ask too many questions. This morning I got the notification that an OTA (over the air) Update was available for my HTC One Dev Edition (running the stock ROM) and I simply downloaded it and tried to flash the zip in Clockwork like I've done with countless other updated nightlies on various phones. It didn't work.
Solution:
I figured out after researching that the custom recovery wouldn't allow the OTA to be flashed and that the stock recovery would be needed to flash the OTA update. I also realized that it took a bunch of different threads to figure out how to make it all work and there didn't seem to be one thread on the HTC One forum that discussed how to do it so I figured I may as well write up what I did to help someone else--after all, so many folks have helped me on this forum and I've rarely had much to contribute of any real depth anyway--just repeating what others already had taught me.
How to:
You need to re-flash the original recovery to your phone so that CWM or TWRP are no longer your recovery. Obviously, now is the time to do a backup and I'd put it somewhere other than on the phone in case you really mess this up.
1. Get the stock recovery bits here http://www.androidrevolution.nl/downloader/download.php?file=Flash_recovery_2.17.401.1.rar
2. You'll need to un-pack the rar and there is a text file that has the instructions.
3. Of course, I didn't follow the instructions, I just plugged my phone into USB with debugging on and fired up cmd, changed into the directory where I extracted the files, cd'd into fastboot and typed "adb reboot bootloader" and waited until the phone rebooted into bootloader
4. I typed "fastboot devices" and hit enter to make sure I was connected to the phone still
5. Cd.. to get back to where the .bat files are and type install-recovery-windows.bat and the stock recovery is flashed to your HTC One.
6. Now unplug the thing and reboot and you'll get the notification again that the OTA update is ready to install and it will start to install.
7. Mine locked up. That's right, the damn OTA update stopped at about 1/4 of the way through. I figured I bricked the phone. I always figure I bricked it if something doesn't go exactly how I thought it would but I've never actually done it to any of my 6 or so devices. Then I found this thread: http://forum.xda-developers.com/showthread.php?t=2306996&page=2 and I turned off the phone by holding down the power and restarting it. It got all the way through and hung again so I reset the phone again. Then, it rebooted a few times and looked like it was going to never work right again, but I just let it keep rebooting and left it be and after a few minutes, less than 10, probably more than 5, I was back up and running and saw the android applications updating as expected after an update.
8. Now you'll want to re-flash your custom rom (TWRP, CWM) and I did that with Hasoon's All-in-one tool.
9. Re-get Root. You can do that with Hasoon's tool I suppose or however you prefer to root.
AGAIN:
Because of of how weird step 7 was, I'd recommend NOT INSTALLING THE OTA and just waiting for a ROM to have the changes incorporated. This is the last time I'll install an OTA I think as the whole thing was sketchy at best. However, if you just insist doing the OTA, that's how I did it. It may not work for you. You'll probably brick your phone as I may have just gotten lucky.
Hopefully someone will come up with a better way to do this and start a new thread and we can delete this one forever.
Click to expand...
Click to collapse
hi,
one question. this recovery.img i also can use for my htc one 802w? i use the original rom (4.1.2) on my htc one. i make s-off over htcdev.com install cwm802w.img . i become the info the system update to 4.2.2 is available but the phone cant install the update.
any people like help me?
best regards,
ps: sorry for my bad english
Does sound like an awful lot of work though
greengoose_at said:
hi,
one question. this recovery.img i also can use for my htc one 802w? i use the original rom (4.1.2) on my htc one. i make s-off over htcdev.com install cwm802w.img . i become the info the system update to 4.2.2 is available but the phone cant install the update.
any people like help me?
best regards,
ps: sorry for my bad english
Click to expand...
Click to collapse
Just find a stock recovery for 802w, flash it to your phone and you should be fine to to OTA. The original post didn't mention if he's using 802w. If he's not, then the recovery.img can't be used for 802w.
How to get s_off , supercid 11111111
and return to s_on with supercid ?please tell me quickly
Thanks for all friends
Sent from my HTC One using xda premium
Sent from my HTC One using xda premium
I haven't been able to get this to work. I flashed back to the stock recovery, but when I attempt to install the update it gets about half way through before rebooting. It goes back into recovery, starts installing again, but then stops and just shows a red triangle with an exclamation mark. I can get the phone to reboot by holding the power button for 10 seconds, which boots it up normally. When it gets up and running, it's like nothing ever happened, but then the update notification reappears.
trickinit said:
I haven't been able to get this to work. I flashed back to the stock recovery, but when I attempt to install the update it gets about half way through before rebooting. It goes back into recovery, starts installing again, but then stops and just shows a red triangle with an exclamation mark. I can get the phone to reboot by holding the power button for 10 seconds, which boots it up normally. When it gets up and running, it's like nothing ever happened, but then the update notification reappears.
Click to expand...
Click to collapse
I'm experiencing the same thing, can't seem to find anything about it...
With the new 4.3 rolling out on the Dev editions, I decided it was time to try this again. What I found was I had to update to a something prior to the new 4.3. In other words, it was still one of the 1.29 streams that updated first and did just like the last time I did this. The thing stopped, locked up, had to hold the power button down, locked up again, reset again, then it was fine. As soon as the phone booted, the 4.3 update was available and I installed that without any issues. So, the method above still works and even with the weirdness I felt a little better this go around.
Good luck.
sunnyyen said:
Just find a stock recovery for 802w, flash it to your phone and you should be fine to to OTA. The original post didn't mention if he's using 802w. If he's not, then the recovery.img can't be used for 802w.
Click to expand...
Click to collapse
I haven't really checked this thread in weeks. I'm not sure what an 802w is. If you can clarify, I'll check and post.
Totally ran just fine
I had to as stated roll back to the attached recovery, did that with fastboot and no problems, then restarted the phone, then had it start the OTA update, then read around debating if I want CWM or TeamWin, but before I notice, the progress bar got up past half way. Looked away for what must've been less than 5 minutes until it vibrated and was restarting itself. It restarted again, and then it loaded and updated all the apps... Seemed like the smoothest rooted update I've ever done, no forced restarting or anything!
I just bought my HTC One last friday, and I think I screwed up things a little bit, because the first thing I did after I charged it, was updating everything to 4.3, before unlocking the bootloader, getting s-off and before rooting the phone. So I ended up with the latest 4.3 on my phone, but it was a pain in the ass to root it properly. I was able to unlock the bootloader, but something must be different with the way 4.3 treats the internal storage distribution, because I was only able to get root, using TWRP and the latest version of SuperSu, but I wasn´t able to install Busybox.
It's a little bit weird, because although I was able to use Titaniumbackup to install some apps, apps like OTA Rootkeeper don't work properly. I also lost the stock calculator, flashlight and voice recorder, but I was able to install older versions again.
I think the only thing I regret is not getting s-off first, but I think this will only mean that I will have to wait for a revone update, or I will have to flash the boot.img after flashing a custom rom as I always did with my One X.
jay_ntwr said:
I haven't really checked this thread in weeks. I'm not sure what an 802w is. If you can clarify, I'll check and post.
Click to expand...
Click to collapse
802w is Chinese dual sim version with different radio frequency
Sent from my HTC One dual sim using xda app-developers app
deepforest said:
802w is Chinese dual sim version with different radio frequency
Sent from my HTC One dual sim using xda app-developers app
Click to expand...
Click to collapse
That is not the one I have then.
I have a rooted HTC one with stock rom. I relock the bootloader and I also have stock recovery.
I am on 4.19.401.5 version.
So, will it be possible for me to have new OTA update including Sense 6?
Should I install the missing applications also, like calculator and flashlight?

[Dirty-Santa Root] Bricked Verizon LG V20 Please Help!!!

I have rooted many phones before without an issue, and during the root process for this phone, everything was going great, I flashed SuperSU zip in TWRP and rebooted, since it was the first boot I expected a decently long wait, after about 25 minutes I followed the guide's instructions for Verizon since it did say some Verizon users were experiencing long first boot times. I took the battery out like it said, put it back in, then proceeded to fastboot boot2.img, like the guide said. After letting it sit for an hour this time, I got the idea that something was obviously wrong. After multiple attempts with no success I tried to fix it myself. So far I have learned that on the fastboot screen it says my bootloader is locked again, even after unlocking it. I have tried flashing TWRP as a recovery, just to at least have a recovery boot, that does not work either unfortunately. So as of right now, all I have is a v20 that has no OS, a locked bootloader, no way of booting recovery, I can fastboot with no ADB, and its virtually a paperweight. If anyone has a solution to at least get back to Stock, I would greatly appreciate it! Thanks!
First off. It will say: Bootloader Unlocked: No
Thats normal. 2nd. you are not bricked. You have TWRP installed. You just need to redo some steps.
PM me. and I will help you.
Did you get it fixed?
frome901 said:
Did you get it fixed?
Click to expand...
Click to collapse
He has not responded to my pm
What roms can we use with dirty santa root?
me2151 said:
First off. It will say: Bootloader Unlocked: No
Thats normal. 2nd. you are not bricked. You have TWRP installed. You just need to redo some steps.
PM me. and I will help you.
Click to expand...
Click to collapse
Bricked 2 LG V20s this way any help would be appreciated lol what steps do I need to redo...
TheDantee said:
Bricked 2 LG V20s this way any help would be appreciated lol what steps do I need to redo...
Click to expand...
Click to collapse
In his case we needed to redo from step 3.
I managed to un-brick mines after returning sadly from the Sprint store.
First, get to the boot loader screen and try running thru the steps again, especially step 3. You need to make sure you have TWRP.
Use this link to make sure you can get into the different modes (Download mode, fastboot, etc) http://www.hardreset.info/devices/lg/lg-v20/
Once you can get TWRP to show up,then you are good. In the mean time I downloaded "LS997-deODEXd-signed"
When I got into TWRP, I transferred the file to my phone. Rebooted from TWRP back into TWRP and flashed the ROM.
During my reboots, I do get a message saying my phone is corrupt, blah blahblah, but I just wait a few seconds and it will boot up.
Hope this helps.
I had managed to brick mines only 3 hours after upgrading from my Note 4. It took me from 9pm to almost 2am to get it back up again. I can live with the message about my phone being unbootable until someone comes up with a work thru.
Bricked T-Mobile v20
I have rooted many phones before without an issue, and during the root process for this phone, everything was going great, I flashed SuperSU zip in TWRP and rebooted, since it was flash a new rom on it then i get boot loop with TWRP. so i decide to OEM LOCK again after that everything was stuck on my phone just boot loop with LG so any solutions please help me...... THx u for help me.
Kinda nerve wrecking to read about all these "bricked" phones popping up after trying this method lol.. Perhaps I'll just wait until a more tried and true way comes out...
Dirty Santa root is not for the average user who has a couple of experience in rooting.
You have to at least have background on Hard bricking phones to fully understand what you are getting yourself into
For anyone that isnt on sprint that has "bricked" their phone. There are kdz's that will allow you to reflash back to 'stock". Someone had an issue with the kdz, but it was an easy fix. If you failed the process, it can be restored. Just if it doesnt want to boot, just lock and unlock the bootloader...
If your phone doesnt have a kdz, I know TeamDev is working on a custom kdz for such phones. Don't bug him if it isn't finished as I type this.
Anyone that can't get into TWRP, or has failed the process. Either start back at step 3, or if you have TWRP installed but can't get to it, the manual way to get into TWRP is a pain.
Keep your back cover off and hold the volume down button for ease. Now press the power button and as soon as you see an LG logo, let go and repress the power button. Its tricky.... If you get the corrupted screen, pop your battery out and put it back in quick and repress volume down and power. Usually if Im quick enough the first LG logo will hang a lot longer than usual and that gives me time to enter TWRP. A factory reset screen will pop up. Hit Yes twice.
Please help urgent
lcovel said:
I managed to un-brick mines after returning sadly from the Sprint store.
First, get to the boot loader screen and try running thru the steps again, especially step 3. You need to make sure you have TWRP.
Use this link to make sure you can get into the different modes (Download mode, fastboot, etc)
Once you can get TWRP to show up,then you are good. In the mean time I downloaded "LS997-deODEXd-signed"
When I got into TWRP, I transferred the file to my phone. Rebooted from TWRP back into TWRP and flashed the ROM.
During my reboots, I do get a message saying my phone is corrupt, blah blahblah, but I just wait a few seconds and it will boot up.
Hope this helps.
I had managed to brick mines only 3 hours after upgrading from my Note 4. It took me from 9pm to almost 2am to get it back up again. I can live with the message about my phone being unbootable until someone comes up with a work thru.
Click to expand...
Click to collapse
Please can u help ke unbrick mine i bought this mobile in my country its expensive and has no support. I have tried all tools but still getting the error model unknown please help sir
Jaistah said:
Dirty Santa root is not for the average user who has a couple of experience in rooting.
You have to at least have background on Hard bricking phones to fully understand what you are getting yourself into
Click to expand...
Click to collapse
What does that mean? Not for the average user who has a couple of experiences in rooting.
I've only rooted 2 phones, this is my 3rd (maybe 4th). I am on Sprint. Instructions worked fine for me. I did have one hiccup, but it was my fault, and I was able to root just fine. I've been running for a few months now.
I have not flashed any custom ROM yet, I'm going to wait for the next major version of Android to come out. The only mods I've done so far are Titanium Backup install so I can remove Sprint crap.
yuppicide said:
What does that mean? Not for the average user who has a couple of experiences in rooting.
I've only rooted 2 phones, this is my 3rd (maybe 4th). I am on Sprint. Instructions worked fine for me. I did have one hiccup, but it was my fault, and I was able to root just fine. I've been running for a few months now.
I have not flashed any custom ROM yet, I'm going to wait for the next major version of Android to come out. The only mods I've done so far are Titanium Backup install so I can remove Sprint crap.
Click to expand...
Click to collapse
it means dirty santa root got a high posibility rate of bricking a device compared to other root methods for other devices and if you have no experience in bricking phones before then you're screwed if it happens to you
Actually, if you follow the directions, almost none of the problems create a true brick-- which means unrecoverable. For most of the cases, you might get a soft brick, meaning you have to back out, use a KDZ to repair it or reflash something else, or start over from scratch and try again-- but usually (maybe with some help from here) you can pull the phone back into a usable state.
I would hazard to guess for the vast majority the process works fine, maybe with a hiccup, but I've not seen many reports of a truly unrecoverable brick from this method. It's complicated, yes, and you need to be ready to read a LOT to understand what's going on, but it seems pretty difficult to end up with a $700 paperweight with this.
So i have been trying tonroot my sprint lg v20 and everytime i try and go to the phone on mobile terminal to enter id
Then enter the apply patch /system/bin/atd /storage/emulated/0/dirtysanta i get this message and i cant go to step 2 to boot into recovery
Any help would be appreciated: i have a sprint v20 and i wanted to know if i have to flash the stock sprint rom or can i just flash lineage rom following this guide? I have it running on AT&T and i want to keep it on AT&T...
can you please assist
Could you help out, please? I don't believe I have hard bricked my LG V20 H910. However, I have read and tried all of the unbrick info out. It seems my screw up is unique. I completed dirty Santa then went to flash a custom. in the boot between that. I get a black screen and cant do anything even download mode will not come up. My PC does make its usual noises when i connect or disconnect, but my phone does nothing.
Ok, I managed to brick mine too. It's a VS995, it was running stock 1AC. I used the LGUP tool to downgrade it to VS99512A, and then did Dirty Sanata and TWRP. After booting into TWRP I decided to try lineage OS with Android 8.0, I did not make a backup of the Stock ROM, which was very stupid. Lineage OS 15.1 flashed but I had no cell service so I panicked and instead of wiping it in TWRP and using the backup of stock I should have created, I just opened LGUP and tried to downgrade it back to stock VSS99512A. Well LGUP said it worked, but when it went to boot it would hang at the Verizon logo with 4 pastel dots. Device manager could see an ADB device and I could connect to it with ADB. So I did and read the logcat. I could see it was trying to update as part of the rollback, but it appeared that some components from Android 8x could not be "upgraded" to Andoird 7.x. There was a repeated error about failing to update SQLite instance version from 3 to 1.
The one feature that could fix this is if the refurbish function worked with any of the VS995 KDZ files we all have access to. But alas, none work instead we only get the upgrade function... or so I thought. Somewhere in my search for the past 2 weeks I found a modified LGUP https://forum.xda-developers.com/v20/how-to/guide-patch-lgup-to-unlock-features-t3652222
**Please be warned what I did was absolutely ****ing stupid, and it was sheer luck I didn't screw anything up.**
From what I can tell if you only flash ("LGUP Upgrade") the KDZ from the same model it never clears the partition it just adds to it. My problem was there was stuff from lineage OS 15 stuck on one of the partitions that was making the rollback to stock fail because it kept saying it couldn't update the SQLLite DB from 3 to 1. So no "upgrade" within LGUP would work because the upgrade function does not clear internal storage. But the link above is to a version someone modded so you can force a partition update from any KDZ onto the system. So I started playing around with forcing KDZs from other models onto my VS995, and I noticed when using the Partion DL function with non-VS995 KDZ files it would say something about the partition changing. All I can assume is that the partition layout is so different on each model and it forces LGUP to re-partition the storage.
**Again I state for the record this was stupid, and I'm only fortunate it worked.**
I forced Partion DL of H91510d_00_VTR_CA_OP_1110.kdz, then H990N10b_00_OPEN_HK_DS_OP_1017.kdz, then back to VS99512A_06_1114_ARB00.kdz, then when it booted it gave the Verizon hello, and moved on finally but the setting service kept crashing while it was trying to load the Secure Boot screen. So I yanked the battery and went into the boot menu and did the Factory Reset function, and it worked.
Lesson learned, always make a backup and don't be so hasty to use tools that aren't fully functional (LGUP).
Perhaps what I've done may help others, maybe I've found out how to reimage or unbrick our V20s. Or maybe I just got really stupid lucky.

Nexus 6P: Bootloop

Hey, Thanks for taking the time to help.
Device: Nexus 6P
Previously Working ROM: Pure Nexus
Recovery Type Was: TWRP
So, I was on Pure Nexus just fine and decided okay! It's been a few updates I'll just update to the newest version. Went ahead and did a Clean Flash, wiped everything in TWRP except the Internal Data, proceeded with a Flash for the new Vendor Image and then to the newest ROM. Restarted and an immediate boot loop.
Thought okay, whatever. I'll just use the my backup that I have! booted into TWRP did backup.. still boot loops. At this point I'm pretty upset cause I know I'm in a pretty terrible spot now, so I decide to do a Factory Image complete restore through Fastboot flash-all.bin.
CONTINUES to boot loop after that, also doesn't even install the stock recovery or something because after a stock flash it shows "No Command". Decided okay, I'll flash TWRP and attempt a factory reset in there, do so. Still boot loop.
So yeah, here I am.
Any advice?
The bootloop of death may have caught up with your phone. When did you get the phone, you may have to rma the device. There is a thread here that many have the same issue. Some have gotten rma out of warranty some didn't. You may want to try.
Hey, the "No Command" is actually stock recovery. You should see the Android on its back with it's chest plate open or something like that. A red exclamation mark in a triangle as well, IIRC.
When you're on that screen, hold power and press and release volume up and that'll take you into stock recovery. If that doesn't work, do it the other way around. Hold volume up and press power.
If you can get into stock recovery, you should be able to use ADB to pull your files, at least.
My 6P screen crapped out yesterday and I just had to pull data myself, let me know if you need any help.
Thanks for the replies, still stuck in a boot loop even after trying another Factory Image in case the one I got was just no good.
Still nothing, was able to get into the recovery even with the no command thing to Factory Reset/Wipe Cache and the problem still persists.
I'm at a loss at this point, I even tried to flash each file in order manually instead of with the flash-all command anddddddd nothing In the end, I'll probably try and RMA since I'm still within a year.
Anyone been through the RMA process want to give any tips on the process? Should I re-lock the boot loader before sending it in?
Don't even bother, you're screwed basically. Call Google or Huawei were you bought it from and ask for a out of warranty RMA. I got mine only last week after they had it for a week. Prepared to be given the run around if this is with Huawei. Google is currently out of 6P's so you might be given credit if you bought from them, that's a big BUT. Good luck and I hope you have a backup of your files off the phone.
bammyman said:
Don't even bother, you're screwed basically. Call Google or Huawei were you bought it from and ask for a out of warranty RMA. I got mine only last week after they had it for a week. Prepared to be given the run around if this is with Huawei. Google is currently out of 6P's so you might be given credit if you bought from them, that's a big BUT. Good luck and I hope you have a backup of your files off the phone.
Click to expand...
Click to collapse
Actually, I'm still within the 12 months. But I know that the whole Custom Rom thing kind of voids that. I did end up calling Huawei and ended up getting the in-warranty RMA started but... kind of scared cause I'm not sure if the whole flashing the thing with a non-offical ROM gets flagged some how.
Should I call back and specifically request an OOW RMA? Or just take my chances with the In-warranty RMA?
They do not care about custom roms. Just send it in with a factory reset. I sent mine in with Android O and they were fine with it
I'm sorry I don't know who to turn to for help. I have a Nexus 6p and it is stuck in bootloop. I'm phone illiterate so I don't even know how to go about fixing it. There are very important photos and voice notes on there of my father that I would like to preserve as they are the last things I have of him before he passed away. Willing to pay $ to get this fixed. Any ideas?
BB12345 said:
I'm sorry I don't know who to turn to for help. I have a Nexus 6p and it is stuck in bootloop. I'm phone illiterate so I don't even know how to go about fixing it. There are very important photos and voice notes on there of my father that I would like to preserve as they are the last things I have of him before he passed away. Willing to pay $ to get this fixed. Any ideas?
Click to expand...
Click to collapse
Are you able to get into recovery?

[SOLVED] Cascading failures leading to bootloop and softbrick

Hello all. I am about done with this phone. Let me give you a quick timeline.
I had a bootloader error, so I flashed the NPN25.137-35 images to get it working
I used it for about 1 week, installing all of the OTA security updates
One morning, my phone had restarted (I know because "You must enter your pattern after a restart")
Over the course of this day, google apps starting force closing and opening some of them would soft reboot the phone.
The next day, random apps were doing it too
Finally, after one crash, the OS never came back up, it was bootlooping
Upon a hard restart, the phone only boots into bootloader.
This is where I am now. I have downloaded NPN...35-5, NPNS...93-10, and NPNS...92.14. Unfortunately, trying to flash any of these give me a "prevaildation failed security update downgrade" error on every partition I try to flash. The phone just bootloops when I try to restart it.
Things I have tried:
Using fastboot to manually install one of the 3 packages mentioned above.
Using a toolkit to automate the install of the 3 packages.
Using Motorola Device Manager (Never got it to launch)
Flashing the blankflash bin (No usable image file found)
Android OEM unlock setting was not set before this crash, so I cannot unlock the bootloader.
Praying to various deities.
Unzipping the packages, editing the *info.txt file into androidinfo.txt and rezipping to use as an update package (Invalid info.txt error)
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
=~=~=~=~= SOLUTION FOUND =~=~=~=~=
This may not be a good solution for anyone else that has this issue, but recently Oreo came out and the OTA update was captured. I was able to flash the new OTA because it had a higher security level and at least got the phone bootable.
Do you know what software channel you were on? E.g. retus, retla, etc? If your phone was completely up to date with the OTA, then you can't use a firmware version of less than 92-14 or 93-14. Whether or not you use 92 or 93 depends on the channel.
Locked bootloader limits other possibilities unfortunately.
Retus. I can't guarantee it, but that looks familiar to me, like I had seen it somewhere in the "about phone" section. Is there a released Stock image that has the current security patch? I can't find it on XDA and I'm not trusting androidfixfiles.info or a link in a youtube video.
93-14 hasn't been leaked yet. So you'll be stuck for now.
Kilo__ said:
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
Click to expand...
Click to collapse
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.
pastorbob62 said:
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.
Click to expand...
Click to collapse
The phone was completely stock. It has the stock recovery and bootloader.
Kilo__ said:
The phone was completely stock. It has the stock recovery and bootloader.
Click to expand...
Click to collapse
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?
pastorbob62 said:
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?
Click to expand...
Click to collapse
I've tried that with a locked bootloader myself, it doesn't allow a non-signed image to boot. OP should give it a go as a 'hail Mary' attempt, but I wouldn't be holding my breath.
I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.
jhs39 said:
I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.
Click to expand...
Click to collapse
I agree. :good:
While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what
Kilo__ said:
While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what
Click to expand...
Click to collapse
Try flashing just the stock recovery, as it sounds like that is corrupt. Ideally you'd want to get a recovery that was the same build as you were on after all the OTAs had installed. At least you'd hope that that would give you the factory reset option.
If that doesn't work, there's fastboot commands to erase user data, cache, which would be pretty much what a factory reset would do. Hope you had your data backed up.
Oreo OTA came out recently. Someone grabbed the update file and uploaded it. I was able to flash it and get the phone to boot. The verdict is still out on if it'll be stable.

Pulling User Data in Recovery from a Galaxy S7 w/ Stock Everything

My phone suddenly had a momentary display malfunction (some of the text on the screen just turned into garbled pixels) and then entered into a boot loop. I didn't make any changes or updates to the phone recently. It no longer boots normally - just the Samsung logo and some of the Verizon logo animation, then it reboots and starts again. How do I pull my user data off (photos mainly) before trying a factory reset? The phone is totally stock. I haven't unlocked it, rooted it, or installed any custom recovery/ROM/bootloader/whatever. (I sound like I don't know what I'm talking about because I don't, haha.) The touchscreen is fully functional. I'm sure this has been covered here before, but I haven't found anything that totally explains how to do this in this particular situation, so I'd really appreciate any help anyone can provide.
The only time I can get the phone to show up under adb devices is when I boot it in recovery mode and select "Apply update from ADB". But it says "sideload" next to it in adb devices, and the push, pull, and shell commands return errors. I've read that this is normal. Wiping the cache partition didn't solve the boot loop problem.
If it helps, this is what the top of the recovery screen displays:
Android Recovery
Verizon/heroqltevzw/heroqltevzw
8.0.0/R16NW/G930VVRSBCTC1
user/release-keys
I'm no Android expert, clearly. I've heard it mentioned that I need to install a custom recovery in order for this to be possible. To be clear, I want to make sure I don't erase the user data before I have a chance to pull it off the phone. These are the questions that I still have after reading information elsewhere (some of which I'm just asking out of an abundance of caution):
Is it correct that I need to install a custom recovery before I can pull this data off the phone?
Do I need to have it unlocked/rooted/anything else in order to be able to install a custom recovery? Or is there anything else I should do before installing it?
Which custom recovery should I install?
Do I need a custom ROM, if that's a different thing?
Do I need a custom...bootloader, if that's also a different thing?
Should I use Odin or Samsung Smart Switch to install the custom recovery?
(Extra credit: Does it sound from my description of how the boot loop started that this phone has hardware problems and should be replaced ASAP?)
Thank you so much for any help you can provide! Any extra information beyond my questions will be very much appreciated, too, of course. You guys never cease to impress.
You have a B version bootloader like me, and so far no root/custom recovery has been made for our versions of bootloaders. If I were you, I would check if you had maybe like a previous backup, and if Google made an automatic backup of your apps and photos? If you didn't use a 3rd party backup, and if you don't want to wait, you might lose some files. I also think you might be able to flash a certain part of stock firmware to get your phone to boot again, but I'm not sure
Also, if you don't care about files that can't be get through automatic backups, might as well flash a whole stock firmware, which as far as I know, may be the easiest way to get out of one.
Please correct me if I'm wrong
Also to answer your bullet points:
1. I'm not sure if you need a custom recovery, but from my experience from a Verizon s5, that's probably a yes.
2. Since this is Verizon, you would need to unlock your bootloader in order to install a custom recovery, which in where I posted my first reply, the B version of the bootloader is still locked down without any known way to unlock it. You and me are stuck with this, as I also have the B version.
3. If the heavens line up and you somehow unlock the bootloader, try to flash a recovery Called TWRP under the name "Herolqte" (that's what I think). If that doesn't work, try to find one that works with the phone on XDA. If neither of those show up try to use another custom recovery like CWM.
4. If your trying to recover data on a phone, flashing a custom ROM is probably the last thing you want to do. A custom ROM is a modified version of Android, which may mean you'll have to format your device anyways so this is probably not what you want (even though it would be nice :[ )
5. As in post 2, all you would need to get a custom recovery is to unlock the bootloader. I'm not even sure if you CAN get a custom bootloader, as Odin won't even let me flash a stock bootloader to my phone that is the same exact Version >:[
6. You would need to use Odin if you were trying to flash something to your phone. Smart switch I think WOULD let you back up your device, but you would need to be on the home screen on your phone, which in turn, would probably need you to be out of that bootloop.
7. This is probably a software issue. If you don't care to much about the idea, try flashing some parts of a stock firmware. I was personally in a boot loop 2 days ago, but I flash a stock modem file (I think that was the second file slot from the bottom in Oden) and that got me out, but for some reason wiped my phone clean, and I'm not sure why.
Anyways. Goodluck in recovering your data. Also I'm not sure if a factory reset would even fix a boot loop
yaas
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