Hi Guys,
Need some advice. I received my G5 today and i noticed there is a gap on the removeable battery grip.
Should i be worry about this or should i exchange it?
I was wondering if all unit have the same gap ?
Sorry for my poor English
nl3181 said:
Hi Guys,
Need some advice. I received my G5 today and i noticed there is a gap on the removeable battery grip.
Should i be worry about this or should i exchange it?
I was wondering if all unit have the same gap ?
Sorry for my poor English
Click to expand...
Click to collapse
It is a very common problem. You can keep exchanging it until you get a perfect one if it bugs you.
I personally would get a replacement unit if it was purchased new
From the look of your picture, it would seem only the one side has a gap. Are you sure the bottom is all the way in? I would try and remove the battery and re-seat the whole thing giving it a firm push on the left side to make sure it clicks into place. If it still doesn't and has the gap, I would return it.
That gap looks bigger than any other i have ever seen. Hmm is the battery all the way in? Try to push it a little to see if its all the way in. Otherwsie, i suggest to exchange it.
It's normal. If it's like the gap that i have, you only see it if you try to see it. I have on the left corner too. Can't see it when it's in a case.
I had the same issue, I knew this default and asked to change it the day one, I had a new one (perfect) the day after.
So yes, you should change it asap, for a "premium" phone you will regret.
nl3181 said:
Hi Guys,
Need some advice. I received my G5 today and i noticed there is a gap on the removeable battery grip.
Should i be worry about this or should i exchange it?
I was wondering if all unit have the same gap ?
Sorry for my poor English
Click to expand...
Click to collapse
sometimes if you push it in hard it till correct itself
As stated above make sure its in all the way.. If so exchange it just my 2 cents.
Sent from my VS987 using XDA-Developers mobile app
Have it replaced immediately. That's the only solution.
Yeah, common problem. I opened the box before I left the store to check because I knew it'd annoy the hell out of me. Get a replacement for sure.
It should sit perfectly flush, maybe give it a push and see if it clicks in (the connector on mine was a bit stiff at first)
Otherwise, back to the shop I reckon.
thank's guys for your reply. Already exchanged my phone. The new one is way better.
You should see my G5. Warped bottom from the phone piece, gap on one side of the phone, one side is higher than the other, screen and back are oval shaped, you name it.
Get that returned while you still can, and a warning from someone who has, do, not, drop, this, phone. It started to really mess up the build. Mine has started rattling from the battery being loose inside, a bit of electrical tape fixed it but janky albeit.
qwahchees said:
You should see my G5. Warped bottom from the phone piece, gap on one side of the phone, one side is higher than the other, screen and back are oval shaped, you name it.
Get that returned while you still can, and a warning from someone who has, do, not, drop, this, phone. It started to really mess up the build. Mine has started rattling from the battery being loose inside, a bit of electrical tape fixed it but janky albeit.
Click to expand...
Click to collapse
weird fact is that I have 0 quality defects right from the start
Yeah, it's a common problem for it to not line up quite right, but you shouldn't be able to see light through it. Mine lines up pretty well.
Related
This is literally the only thing I don't like about the phone. On my ~3 day old ATT Nexus One, the right side (When looking at the screen), on the side, the plastic is just loose enough that your fingernail can catch it. It seems insanely minor, but it's a huge annoyance because that's where your fingers rest, so it's constant sharp plastic edge.
Is there any way to remove and refit it, or maybe order a replacement cover? It's the plastic part with "HTC" on it. I really don't want to fight with HTC over a return for such a niggling issue
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
Rusty! said:
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
Click to expand...
Click to collapse
Exactly. I'm torn as to rather I want to screw with it myself or go through the hassle of sending it in. Did they just send you a new phone and a box to return your old one, or did you have to actually send it in for repair?
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
Rusty! said:
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
Click to expand...
Click to collapse
Yeah, but I sold my iPhone already and can't really be phoneless for a few days
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
Rusty! said:
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
Click to expand...
Click to collapse
Yeah, I saw the teardown vid, seems to just pull off with enough force, I'm just unsure if I can make it any better. I'll wait and see if anyone has DIY'ed it
Same problem here, I thought I was the only one. =) I agree that it's really minor, but if it's something that could be fixed that would be nice.
Mine sticks out on the right side, too. NBD for me, but that's odd.
Yeah, I'm glad I'm not the only one too. In the teardown vid on youtube they just pull it off with a plastic iphone tool. I'm kinda tempted to try, and see if I can tell what's making it do that.
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
My beef is the glass on the screen sits just below the sides of the metal.. leaving a sharp ledge on both sides of the screen where it should be flush
vexingv said:
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
Click to expand...
Click to collapse
Exactly, hence my hesitation to try to warranty it.
I had a chance to look at several at&t N1s and I noticed this too. The bottom part on about half of them had a larger gap than there should have been. Hopefully it's easy to DIY fix.
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
Eclair~ said:
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
Click to expand...
Click to collapse
It's possible that the t-mobile ones had the same problem. Luckily my phone hasn't had any problems really. But it's also possible for the manufacturer to make small adjustments on their lines to increase efficiency, that's why different batches/serial numbers come out screwy sometimes.
Okay so I was trying to clean out the dirt in the sides of my phone (the area between the screen and cradle) and noticed that the screen was ever so slightly left and top aligned than centered. In other words, there was less space between the screen and the cradle on the left and the top than there were on the right and the bottom. Not really a big deal, but a sign of poor manufacturing.
Anyone else have this on their phone?
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
looks like the phone was rush to market with out proper QC
ghoste said:
Glad I'm not the only one with that problem, the right side of my screen has a little gap with the bezel, not much, but dust has gotten in there. I'm wondering if I should exchange it and try to get a more perfectly aligned model.
Click to expand...
Click to collapse
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Surprisingly, I think this phone has actually one of the better shields between glass and bezel. I went through COUNTLESS (literally probably 10) Nexus One's with dust under screen (some had failed power button too). Next, the Vibrant was ok, but the following phone, my MyTouch 4G...oh man. Again, went through 5 of them all due to being shipped with multiple specs of dust under the screen. My Nexus S isn't perfect but at least this first one is decent.
One thing I learned..trading in one phone for another can bring unwanted problems. Others are complaining about home/back buttons on the side not working, others say GPS is an issue. You never know what you'll get, so be ready. I don't know how keen Best Buy is on swapping a few phones either.
In my experience though, HTC has far worse QC than Samsung (including the crappy HTC tinny speaker). Ugh, don't get me started on that.
DarkAgent said:
I am thinking about an exchange too, but am waiting for two things:
1) A case and SP to come in to prevent this from happening again
2) To see if this is a common problem
Click to expand...
Click to collapse
i think you can always go to the store and check, i am sure you will find another one that doesnt have this problem as it seems to me its a manificaturing issue where it screen wasnt placed properly.
not a big deal but for an OCD guy like me. i wont be able to sleep at night till i get a better one lol
Mine looks to be centered, I can't see a difference between the left/right side.
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
yedir007 said:
Mine is not off center. But I do have some "lift" on the upper right hand corner (next to the ffc). I can press it down with a little play. Basically it doesn't sit completely flush with the bezel. It's not super noticeable. However the other three corners are fine. Not a biggie but it is noticeable.
Click to expand...
Click to collapse
heh just noticed that now that you said it, but im gonna go with saying that the NS isnt the only phone to ever have that problem, lol
Buddies NS does the same thing , againt not noticeable, just dont be prying out out with your fingernail
A simple question: is there any possible way to tighten the slide on the DVP? Basically, my top face is a little loose when the phone is in the closed position at the bottom right hand corner. I think it got a little loose when I was prying off the Otterbox case.
I'm guessing not, but I just wanted to know if someone might have figured out a way. I'm getting some screen burn-in anyway, so I might exchange the phone for that.
I'd be intersted to know as well as the screen on mine has gotten pretty loose over time. The screen moves noticeably when pressing on the bottom when closed. This happened just from everyday use.
I'm surprised that you mention burn-in as I didn't think that was possible with an OLED screen.
Not sure on the slider, but slight burn-in is normal on OLED screens. It will go away as you let it sit on the new screen for a while, but it is a part of the organic nature.
http://en.wikipedia.org/wiki/Organic_LED#Disadvantages
my dvp was crappy from day one.
the slider mechanism is cruddy. ive even try to talk some sense into people about how the quality was poor.
everyone just blew me off as if it was fine.
thing is, it was probably loose all a long, you probably just didnt notice it.
most people dont notice these things until something happens to it, then they blame THAT instead.
look at my threads ive created .
I have to disagree, mostly because I remember not having any problems with the slider mechanism at first.
And then I tried to pry the case off to show it to a friend, and did it in a rush, and thus, remember noticing how much it was shifting irregularly.
Everyone's not in a conspiracy to prove you wrong, lemonspeakers. We're just not all going to have the same experience.
Frazzell, I know a certain amount of burn-in is normal, but I have mine set to black out after a minute anyway. A phone conversation with Dell revealed that they do, in fact, cover AMOLED burn in for replacement anyway, so might as well take advantage of it.
Desynthesis said:
A phone conversation with Dell revealed that they do, in fact, cover AMOLED burn in for replacement anyway, so might as well take advantage of it.
Click to expand...
Click to collapse
If you do exchange it, be sure to test the replacement to make sure it's stable. I had gotten a replacement due to dust and the loose slider, but the replacement locked up like crazy. I ended up keeping the original for now. I am beginning to think the dust and loose slider are inevitable.
pjfan75 said:
If you do exchange it, be sure to test the replacement to make sure it's stable. I had gotten a replacement due to dust and the loose slider, but the replacement locked up like crazy. I ended up keeping the original for now. I am beginning to think the dust and loose slider are inevitable.
Click to expand...
Click to collapse
Of course--it's the reason I'm not doing it immediately. Really, I think I made the mistake of wrenching the thing with my hands as I tried to pry off the Otterbox case, which is why I think this has happened.
In your first post, you pretty much exactly describe what I noticed (that is, if I close the phone and push the bottom right corner, there's some looseness clearly apparent). However, it's only in one corner. I'll have to give it some thought.
Does anyone's transformer feel lose in the lower right corner (where the clock it)?
when i squeeze the corner, it sort of "pops" like the tab is broken or not flush.
i tried to call asus but the phone number doesnt work???
1-888-678-3688
I am in the US. I got the number from http://service.asus.com/callus.html
What is the return policy of the retailer you bought it from? If you are not satisfied, I'd suggest exploring that.
Bye.
finally got the number to work, OMG, LONG HOLD for 7am EST
Let me know how it goes. I have the same problem.
mines is like that in the top left where thew volume button etc is but i can live with it
Mine creaks and flexes in the upper right corner area, but I only notice it when I hold it with one hand in that area (not often). Sucks that it's not flawless, but I figured there'd be a few things off at this price point, and luckily this is the only thing so far for me.
Yes, please let us know how it goes because mine is loose on the bottom right corner too. I've concidered just crazy gluing it because I figure its not really a defect since it doesn't directly affect the device.
I get the feeling that the edges of the plastic backing are "floating" and the mounts are farther in because around the edges I can feel the backing flex but the bezel is rigid. Im thinking the plastic backing is just a cover and doesnt provide anything structurally.
Just got mine today and the whole right side is movable to a rather high degree. Gonna see if I can get a replacement since it is a little more than what I am comfortable with.
tcjaym said:
mines is like that in the top left where thew volume button etc is but i can live with it
Click to expand...
Click to collapse
I have the exact same problem. Its not worth the hasstle of getting it repaired.
I had the same issue on the left top where the volume and power buttons are. I fixed it by applying pressure with my fingers. there has to be a plasic tab or something cheap that holds it in.I know people got it open by running a guitar pick around the bezel.just try and push the edge thats loose till the tab catches it. be careful!
I also noticed that the plastic "bracket" around the rim of the device is loose on the lower right corner very shortly after I got it. Its a little disapointing, but honestly I forgot about it untill just now when I saw the title for this post, so as long as it doesn't get worse I don't really mind.
I wish mine was just that. I can actually look inside mine while holding with a decent grip if I don't have my MicroSD in. Oh well, Amazon said they will replace it when they are back in stock.
CrunchyDoodle said:
What is the return policy of the retailer you bought it from? If you are not satisfied, I'd suggest exploring that.
Bye.
Click to expand...
Click to collapse
not in stock any longer with target. i got a smoking deal on mine so i wont return it (only looking for an exchange)
jadescorpion said:
I also noticed that the plastic "bracket" around the rim of the device is loose on the lower right corner very shortly after I got it. Its a little disapointing, but honestly I forgot about it untill just now when I saw the title for this post, so as long as it doesn't get worse I don't really mind.
Click to expand...
Click to collapse
sounds like we had the same assembler. heh.
i just keep clicking it because its on my mind.
i called and got hung up on. ill try again tomorrow.
dfin13 said:
Mine creaks and flexes in the upper right corner area, but I only notice it when I hold it with one hand in that area (not often). Sucks that it's not flawless, but I figured there'd be a few things off at this price point, and luckily this is the only thing so far for me.
Click to expand...
Click to collapse
Yep same for me as well
Sent from my Desire HD using XDA App
I and my brother have the same problem, on the left side of tablet, half way down from the top. Mine is not too bad, my brother's is pretty noticeable. He feels it isn't worth returning it, but it's definitely there. As much as I love this thing, I gotta say, quality control on this is horrendous. I expect much more from Asus.
Hi all
So I just installed a few games on my Nexus 4 this evening and noticed some areas of the screen not responding. Its isolated to about a 1cm from the left on my screen. When I enable the "show touches" option under developer options I can see the ball jump when I move my finger over the area. Whats odd is that the very edge reports OK and I can swipe to Google Now without issue.
I was using PA with Franco and just as a test revered to stock and it seemed to work however after about 5 mins it went back to the same behaviour. Once again I installed my stock nandroid and now its just jumping like it was. So confused!
I guess some software is running and causing issue or the screen is over sensitive in that area me touching it is causing issue. Its worth noting that I changed the screen a few days ago so it could be the connectors but could it be isolated due to a connection?
bert682 said:
Hi all
So I just installed a few games on my Nexus 4 this evening and noticed some areas of the screen not responding. Its isolated to about a 1cm from the left on my screen. When I enable the "show touches" option under developer options I can see the ball jump when I move my finger over the area. Whats odd is that the very edge reports OK and I can swipe to Google Now without issue.
I was using PA with Franco and just as a test revered to stock and it seemed to work however after about 5 mins it went back to the same behaviour. Once again I installed my stock nandroid and now its just jumping like it was. So confused!
I guess some software is running and causing issue or the screen is over sensitive in that area me touching it is causing issue. Its worth noting that I changed the screen a few days ago so it could be the connectors but could it be isolated due to a connection?
Click to expand...
Click to collapse
Ok so I was able to use the old screen (cracked) in a frankenstein fashion and it works 100% of the time. The current seen seems to work for a while and then goes back to missing that area.
Will try and return for a replacement.
bert682 said:
Ok so I was able to use the old screen (cracked) in a frankenstein fashion and it works 100% of the time. The current seen seems to work for a while and then goes back to missing that area.
Will try and return for a replacement.
Click to expand...
Click to collapse
Update 3
So the issue has progressed to being intermittent. It will be broken for a few hours, then work OK for a few. This can happen at random,so, not plugged in as I suspect heat was an issue. I can get a text, its broken, pocket the phone and in 5 mins when I get the reply it can be working again.
Ive made a video of what its doing, notice the white dot "jump" when compared to the right.
https://drive.google.com/file/d/0B0i6bdx3f4lWd3VmTWZXM0tjMTQ/edit?usp=sharing
Any suggestions?
You need a different screen if you want to fix it.
bert682 said:
Update 3
So the issue has progressed to being intermittent. It will be broken for a few hours, then work OK for a few. This can happen at random,so, not plugged in as I suspect heat was an issue. I can get a text, its broken, pocket the phone and in 5 mins when I get the reply it can be working again.
Ive made a video of what its doing, notice the white dot "jump" when compared to the right.
https://drive.google.com/file/d/0B0i6bdx3f4lWd3VmTWZXM0tjMTQ/edit?usp=sharing
Any suggestions?
Click to expand...
Click to collapse
Check that the flex cable isn't damaged, dirty or loose before you bother with a replacement. Either way, you probably need a replacement screen
lopezk38 said:
Check that the flex cable isn't damaged, dirty or loose before you bother with a replacement. Either way, you probably need a replacement screen
Click to expand...
Click to collapse
Yea I took it all apart and while the new one was connected I was able to connect the old one, upside down etc. It worked OK. Did a bit of a blow and properly pressing down on the connectors.
I could accept the screen is at fault at return it but when the issue is not 100% of the time I know my luck will be that when it gets tested at the sellers end it will work, get sent back to me and be broken again.
Have some monitoring apps running now so I can tell of its heat. Since this side is away from the battery im less incluined to think its heat from that. The motherboard does run down that side so it could be something in that? Ever seen any reports of that getting too hot?
Could even be heat from the antenna cable somehow?
Strange that it spans the whole length though.
Ill risk the return I think, got a video of it being broken so will see what happens.
Run over to Radio Shack (or whatever the equivalent is in what ever country you're in - I don't know where you are) and find a product called Deoxit/Progold. Deoxit cleans the contacts from oxidation, Progold enhances conductivity. Or find something similar.
This stuff is great for blasting inside headphone jacks to get rid of the "scratching" when your plug gets moved around, to fix iffy USB connections, etc. A little goes a long way. I don't know if it'll solve your screen issues, but it's worth a try, and if it doesn't work, you can still use it on other things, so it's not a waste of money.
Planterz said:
Run over to Radio Shack (or whatever the equivalent is in what ever country you're in - I don't know where you are) and find a product called Deoxit/Progold. Deoxit cleans the contacts from oxidation, Progold enhances conductivity. Or find something similar.
This stuff is great for blasting inside headphone jacks to get rid of the "scratching" when your plug gets moved around, to fix iffy USB connections, etc. A little goes a long way. I don't know if it'll solve your screen issues, but it's worth a try, and if it doesn't work, you can still use it on other things, so it's not a waste of money.
Click to expand...
Click to collapse
Wow, that stuff isnt cheap. Lets hope a little does go a long way!
Thanks, have ordered a small bottle, will give it a go.
I noticed that my new screen is genuine LG (at least its stamped all over it) but the one I removed seems to be a 3rd party replacement. Its got some areas that "look cheap" in comparison. Its got a small foil coating over the flex cable where as the one I removed didnt. I assume its to protect and move heat away?
Few forum posts mention the use of 3rd party chargers....I have used a cheap one when I am in work. I have used in on my old HTC Desire HD and my Lumia 520 and never had an issue. Do you think it could have damaged the digitiser?
bert682 said:
Wow, that stuff isnt cheap. Lets hope a little does go a long way!
Thanks, have ordered a small bottle, will give it a go.
I noticed that my new screen is genuine LG (at least its stamped all over it) but the one I removed seems to be a 3rd party replacement. Its got some areas that "look cheap" in comparison. Its got a small foil coating over the flex cable where as the one I removed didnt. I assume its to protect and move heat away?
Few forum posts mention the use of 3rd party chargers....I have used a cheap one when I am in work. I have used in on my old HTC Desire HD and my Lumia 520 and never had an issue. Do you think it could have damaged the digitiser?
Click to expand...
Click to collapse
Interestingly enough , the original digitizer is wrapped with aluminum tape. Some knockoffs have a better cover in fact. They use a hard aluminum sheet instead of aluminum tape. Some knockoffs don't have that shielding which is bad because that tape is there to keep the IC from getting spammed with useless data by radio frequencies and such.
If you haven't dropped your device , i don'T think it is likely that there is a problem with the glass. It's most likely the IC.
You could transfer your old flex to your new glass which is easy but you need some seriously steady hands.
When you remove the glass from the frame , you will see the flex cable's contact zone. It's basically the part where it connects to the glass. If you heat that area up with a heat gun it's gonna come right off when the solder beneath melts. Take out the new one and the old one. You need a flathead tip for your solering iron , which is like a flathead screwdriver. Simply take some solder and spread that solder around the contact dots , don't worry it won't stick to the plastic but it will melt if you keep it at the same spot too much. When you're done spreading , there are two dots with which you can align your old flex cable to your new glass. Use some adhesive tape around the alignment dots and Align the dots with your flex cable (you'll know which dots when you see it because it's orange and kinda stands out) press it so the adhesive holds and then use your heat gun and melt the solder to the contact zone.
It's actually easier than it sounds.