Help, S5 with broken screen, cannot backup. - Galaxy S 5 Q&A, Help & Troubleshooting

I ran over my phone and broke the screen on my s5. It will boot up and everything works accept my screen is black, digitizer is not responding to finger touch. My phone didn't have a passcode only swipe to unlock. Its running Marshmellow OS. When I connect to kies it reports the phone is locked and I need to enter the passcode on the device. I used "findmymobile" to unlock the phone and I can hear it unlock but Kies still says its locked. Can someone please help?

Try this
http://forum.xda-developers.com/showthread.php?t=2786395

unfortunately I do not have USB bugging on. This is going to be challenging but I'll give it a try

If you put a new screen on the phone you won't loose your data, just get a new digitizer.
Sent from my SM-N910V using Tapatalk

yeah but the digitizer is like $150 CAN, Are there cheaper ones available?

Read a post on another forum saying someone with the same problem, USB Debugging disabled and broken screen, managed to backup by booting the phone in recovery mode / safe mode, and using KIES to create a backup
Recovery mode
http://wccftech.com/galaxy-s5-recovery-mode-how-to/

Related

Broken screen - Can't recover data

Hi!
First of all, yes I've browsed and tried the different solutions in the forum but none of them worked for me.
My Nexus 4 fell from my car (a long story) and the screen is completely destroyed, and yes I mean DESTROYED. The phone works cause the screen lights up and some colours still work, but I can't see anything, and the touchscreen of course does not work.
Problem is: I had a lock pattern so I can't access the data in my computer. I've tried Droidbrowser and the unified Android Toolkit, the last one always gets stuck on "waiting for adb mode" or something like that. I'm pretty sure I had USB debugging activated and all that, but except that, phone is factory, no root, no ROM, no unlocked bootloader.
I've been struggling with this for a while now, would appreciate some help!
Thanks in advance
dari1495 said:
Hi!
First of all, yes I've browsed and tried the different solutions in the forum but none of them worked for me.
My Nexus 4 fell from my car (a long story) and the screen is completely destroyed, and yes I mean DESTROYED. The phone works cause the screen lights up and some colours still work, but I can't see anything, and the touchscreen of course does not work.
Problem is: I had a lock pattern so I can't access the data in my computer. I've tried Droidbrowser and the unified Android Toolkit, the last one always gets stuck on "waiting for adb mode" or something like that. I'm pretty sure I had USB debugging activated and all that, but except that, phone is factory, no root, no ROM, no unlocked bootloader.
I've been struggling with this for a while now, would appreciate some help!
Thanks in advance
Click to expand...
Click to collapse
With out an unlocked bootloader or a custom recovery I'm afraid you're sol. Otherwise you'd need to boot into the os which you can't do with a lock pattern to use adb.
Sent from my Nexus 9 using XDA Free mobile app
>Install vysor on Windows.. Then connect to your phone..
semdoc said:
>Install vysor on Windows.. Then connect to your phone..
Click to expand...
Click to collapse
Well, vysor doesn't look like detecting my phone...

Recover data from S8 with broken screen

Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
You can use an otg adapter and a mouse and try to replicate your pattern code and after your in just transfer your files. If you happen to have a second cell phone I would suggest you practise a bit on that screen first so you can replicate the exact movements to unlock your phone. Had an issue with my s6 edge and that worked like a charm.
deveauwelle32 said:
If you don't know how to recover data from S8 phone, just use an Android data recovery software, it can help you recover data from an broken Android device, it is really simple to finsih the recovery process. And you can preview and recover the data from your broken phone, so that you don't lose these data.
Click to expand...
Click to collapse
Yep, that's the best thing you can do.
Cristian.CT46 said:
Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
Click to expand...
Click to collapse
Log into Samsung Find my mobile. Use your Samsung Account details to log in.
There you will see alot of options that you can perform on your Galaxy S8 remotely.
Use the remotely unlock my device option to unlock your device.
Then connect your phone to the Laptop or PC using data cable and recover the data.
Hope it helps.

Recover Files from Nexus 6P Bootloop w/ USB Debugging Locked

Hello!
My nexus 6P is stuck in a bootloop and I need to get my photos from the internal storage. I am unable to enter recovery mode; when I try to enter recovery mode, the device just goes back to the Google logo. Is there a way to recover my files even if USB debugging is not enabled and my device is not rooted?
Thank you!
Is your bootloader unlocked? If it is then you should be able to flash one of the kernels from here: https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279 and it'll allow your phone to boot up completely so you can transfer data from your phone to your computer.
HesThatGuy said:
Is your bootloader unlocked? If it is then you should be able to flash one of the kernels from here: https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279 and it'll allow your phone to boot up completely so you can transfer data from your phone to your computer.
Click to expand...
Click to collapse
How could I know if my bootloader is unlocked? But I think it's locked since I don't remember unlocking it.
While your 6P is turned off hold volume down and press the power key to turn it on. This will put the phone into fastboot mode and from there you can look at the text towards the bottom of the screen. If it says: Device is UNLOCKED then the bootloader is unlocked and you can flash one of those kernels. If it says: Device is LOCKED then your bootloader is locked and you will not be able to pull the info off of your phone.
HesThatGuy said:
While your 6P is turned off hold volume down and press the power key to turn it on. This will put the phone into fastboot mode and from there you can look at the text towards the bottom of the screen. If it says: Device is UNLOCKED then the bootloader is unlocked and you can flash one of those kernels. If it says: Device is LOCKED then your bootloader is locked and you will not be able to pull the info off of your phone.
Click to expand...
Click to collapse
It says that device is locked. So this means that there is no way to retrieve the files on my phone? Or is it possible to physically open the device then get the internal storage and access it somehow?
The only other way you might be able to get the data off your phone is to get the SoC re-soldered on so that it'll stop bootlooping, but I'm not entirely sure this will work. Other than that I don't think there's any other way to get your data.
v_17 said:
It says that device is locked. So this means that there is no way to retrieve the files on my phone? Or is it possible to physically open the device then get the internal storage and access it somehow?
Click to expand...
Click to collapse
Because you are bootloader locked, the workaround of flashing a custom kernel is not available to you. In order to flash a kernel you need to be unlocked, but the process of unlocking your bootloader WILL WIPE your phone and all your data will go with it. There are threads talking about using a hairdryer to heat up the phone before powering it on to put it in limp mode. If you can get your phone to boot up, you can enable USB Debugging under Developer Settings and then try to get your files off, but chances are extremely unlikely because you have to keep the phone hot to prevent it from bootlooping again. Opening the phone to access the memory chips is a non-starter. Lastly, are you absolutely positive that your photos are not automatically uploaded to Photos? Have you accessed (logged into) Google photos and verified they are not there?
Help! I'm in the same situation!
v_17 said:
Hello!
My nexus 6P is stuck in a bootloop and I need to get my photos from the internal storage. I am unable to enter recovery mode; when I try to enter recovery mode, the device just goes back to the Google logo. Is there a way to recover my files even if USB debugging is not enabled and my device is not rooted?
Thank you!
Click to expand...
Click to collapse
Hi there. Did you get a solution for this as I am in exactly the same situation :| Thanks!
danielleb21 said:
Hi there. Did you get a solution for this as I am in exactly the same situation :| Thanks!
Click to expand...
Click to collapse
If your bootloader is locked and you don't have usb debugging enabled there is not much you can do. Have you logged into Google photos on your PC to verify your photos are not there? If your data/photos are not the issue and you just need your phone working again, there is another thread on how to do that (with a little luck).
Hi Guys,
I have gone through your messages. In my case bootloader is locked but USB debugging is ON. Also I checked google photos. Some photos are there but camera and whatsapp photos are not there. May I know any work around to get the data ?
vishalgole said:
Hi Guys, I have gone through your messages. In my case bootloader is locked but USB debugging is ON. Also I checked google photos. Some photos are there but camera and whatsapp photos are not there. May I know any work around to get the data ?
Click to expand...
Click to collapse
Drop down to the stock recovery mode and use adb to pull files to your PC. If you have TWRP recovery installed you can just use MTP to drag and drop files. Photos are located in /sdcard/DCIM/Camera. WhatsApp photos are in /sdcard/WhatsApp/Media.
I have exact same problem as OP and my phone is Locked and I don't remember enabling debugging mode. From reading replies I understand I can't get my data in internal storage. Now what should I do to make my phone boot-up. I don't need my data back. Also I'm confused about flashing Factory image vs flashing OTA. What does the two mean and what should I do?
v12xke said:
If your bootloader is locked and you don't have usb debugging enabled there is not much you can do. Have you logged into Google photos on your PC to verify your photos are not there? If your data/photos are not the issue and you just need your phone working again, there is another thread on how to do that (with a little luck).
Click to expand...
Click to collapse
Have you found a way to recover phone the phone from bootlooping. As i'm facing the similar problem, when I try to boot into recovery, it starts bootlooping, and I can't use that hairdryer method as there is no OS installed in my phone, and top of that, my bootloader locked too...
Shabbirkt said:
Have you found a way to recover phone the phone from bootlooping. As i'm facing the similar problem, when I try to boot into recovery, it starts bootlooping, and I can't use that hairdryer method as there is no OS installed in my phone, and top of that, my bootloader locked too...
Click to expand...
Click to collapse
Sorry, but if you have no OS, and bootloader locked, and bootlooping you are dead in the water. My phone was unlocked so I was able to use the 4-core method. If your new phone is a Google product, unlock the bootloader from day one.

[SOLVED] A2017G Hard brick, Unauthroized ADB and DFU Only.

Hey guys,
Guess today it was my turn ****ing up.
I apparently have completely bricked my Axon 7 after trying to go from LOS 15.1 to stock oreo beta. The only thing I seem to be able to boot to is DFU mode and for some reason, if I press the Power button + Vol Down I will get stuck on the ZTE Logo and my PC will detect my phone through the ADB interface but every time I try doing something it says my device is unauthorized. Is there any way I can authorize the device whilst being completely bricked?
The only other thing I get is the unlocked bootloader warning screen. If I don't press anything the phone will be stuck there, if I select recovery the phone will simply shut down and anything else will result in a reboot. I have also tried a deep flash cable that that only results on the phone being stuck at the unlocked bootloader screen.
I cannot access the bootloader,
I cannot access EDL mode
I can access ADB, but device shows as unauthorized.
I can access DFU mode.
Any suggestions would be appreciated. I have looked at the Hard brick guide that involves taking the phone apart but that's not something I really want to do.
Thanks in advance.
Edit: My phone gets detected by MiFlash but every time I try flashing I get a cannot receive hello packet and object reference not set to an instance of an object.
ZTE axon 7 EDL tool detects it in ADB mode but says ERROR! NO ANSWER FROM PHONE!. Possibly since its not authorized with ADB.
Ouh....DFU? I think this thing is totally bricked.
I can access my phone in ADB. If only I could make it reboot to edl or something like that through ADB even though my device shows as unauthorized. That is the only problem why this thing is completely messed up.. ADB works but I can't do anything with it because my phone shows unauthorized. Does anyone know if there's a workround or a bypass for that?
Victor13f said:
I can access my phone in ADB. If only I could make it reboot to edl or something like that through ADB even though my device shows as unauthorized. That is the only problem why this thing is completely messed up.. ADB works but I can't do anything with it because my phone shows unauthorized. Does anyone know if there's a workround or a bypass for that?
Click to expand...
Click to collapse
Hi Victor !
Like we discussed before there is nothing much left as to use the DFU unbrick-disassemble guide or buy something like this to be sure you tried everything.
Good Luck mate !
raystef66 said:
Hi Victor !
Like we discussed before there is nothing much left as to use the DFU unbrick-disassemble guide or buy something like this to be sure you tried everything.
Good Luck mate !
Click to expand...
Click to collapse
Thank you for your help . It's a risk you take when flashing phones.
Can you get custom recovery in it some recovery allow you to get in to EDM from there you can flash stock rom with Mi flash tool.......try to push both volume buttons at the same time don't touch the power button this might get you in to EDM.
stinka318 said:
Can you get custom recovery in it some recovery allow you to get in to EDM from there you can flash stock rom with Mi flash tool.......try to push both volume buttons at the same time don't touch the power button this might get you in to EDM.
Click to expand...
Click to collapse
Hi. I cant get anywhere near recovery. When I press both buttons without the power button nothing happens. Thanks though!
Victor13f said:
Hi. I cant get anywhere near recovery. When I press both buttons without the power button nothing happens. Thanks though!
Click to expand...
Click to collapse
The screen will be blank untill you plug in USB cable to flash on mi flash tool then you refresh button on the computer screen....
stinka318 said:
The screen will be blank untill you plug in USB cable to flash on mi flash tool then you refresh button on the computer screen....
Click to expand...
Click to collapse
The moment I plug in any cable the screen turns on automatically. I've tried everything at the phone won't go into EDL. Thanks though!
Victor13f said:
The moment I plug in any cable the screen turns on automatically. I've tried everything at the phone won't go into EDL. Thanks though!
Click to expand...
Click to collapse
Nothing, you'll have to use my guide for that (the one that raystef linked). Otherwise try entering FTM mode (Power and Vol-) but it's surely not gonna work. If it does, you'll see a screen with a square that says "FTM", and you'll be able to do " adb reboot edl" and flash stuff from there.
Unbricking by disassembing the phone is the most reliable method; an EDL cable just might save you the hassle but it's not guaranteed to work; some phones won't accept it for some reason. In this case just follow the guide unless you want to try your luck with an EDL cable
Choose an username... said:
Nothing, you'll have to use my guide for that (the one that raystef linked). Otherwise try entering FTM mode (Power and Vol-) but it's surely not gonna work. If it does, you'll see a screen with a square that says "FTM", and you'll be able to do " adb reboot edl" and flash stuff from there.
Unbricking by disassembing the phone is the most reliable method; an EDL cable just might save you the hassle but it's not guaranteed to work; some phones won't accept it for some reason. In this case just follow the guide unless you want to try your luck with an EDL cable
Click to expand...
Click to collapse
Hello. Thank you for your advices, it is as I feared.
I have however already bought another Axon 7 which I'm using at the moment, and I have plans for mine since it was only bought new about 8 months ago and I believe I could get a replacement for a fee even if its bricked to fault of my own. So I will try that since I'm not in a rush.
This thread can be closed.
Cheers!
Victor13f said:
Hello. Thank you for your advices, it is as I feared.
I have however already bought another Axon 7 which I'm using at the moment, and I have plans for mine since it was only bought new about 8 months ago and I believe I could get a replacement for a fee even if its bricked to fault of my own. So I will try that since I'm not in a rush.
This thread can be closed.
Cheers!
Click to expand...
Click to collapse
In that case you can just pretend that the phone got in that state by itself, it's not too morally correct but some people here pulled it off...
twice now i have gotten an axon 7 into this state. while mine have been a2017u models, i dont know that they are different than yours in that regard.
What worked for me the first time was letting the phone completely die. Being unable to boot into anything, it was somewhat a task to actually make it die, so i kept powering it on (which merely made the red led indicator come on). i did this over and over again over the course of a day at work whenever i noticed it had powered off.
eventually, the phone had no response at all. then, i plugged it up to my laptop, and left it, convinced i had killed it. a dialogue popped up after a minute or two on the phone screen saying to charge the phone by plugging it up. i had no access to fastboot or EDL mode prior. once i got that 'plug in to charge' screen, i switched it to the wall charger, and left it to charge a bit (50-60%) from that state, then, i unplugged it again, and somehow, i managed to get edl mode to work by unplugging it and pressing all three buttons and holding them (typical edl boot).
once there, i reflashed via MiFlash an earlier build. i rolled back using MiFlash as far back as i could. in the process, i lost my imei and serial, which i have yet to successfully recover, but i did get out of DFU pergatory. the imei thing seems to be caused by going back to MM which i did on both of my IMEI-less a2017u boards, but im only guessing. my dd axon 7 is the only one of the three boards with imei and serial, so maybe MM is a bad idea. lol.
The first time i recovered from DFU, i did it inadvertently by letting the phone die and then flashing in EDL mode as well. (i left it for a few weeks as i had given up on it.) after it died completely, and i plugged ut up to the computer and had the same experience, I flashed the beta oreo build for a2017 using miflash. the screen had stopped responding. and i ended up doing a RMA. I now know the screen response thing was bc of a faulty EDL file of B15. (happened again to another of my axon, so i retraced my steps and realized it was when i flashed b15 that it died) . the fix if your screen ever stops responding, but isnt physically damaged? re-flash via EDL a different file. it may take a few tries, but eventually a build will work. for me, it was Marshmallow. I still do not know for certain, but that possibly is what killed my IMEI. but hey, it boots and the screen works.
I genuinely hope posting my idiocy in toying with axon 7s has helped someone out there.

HELP! SG S4 i9505! Broken and Black Screen. Help on Enable USB Debugging! Please!

first of all, i'm sorry if i'm posting this o the wrong section (i'm new here seeking help)
second, I NEED HELP!
i tried using Dr. Fone for recovery and unlock but i'm getting "flash recovery packaged failed" on the end. when on recovery device mode, i can hear the new device/unplugged sound.
if only i can use OTG and mouse to enable USB debugging. but obviously i cant see. when i open the phone normally and try using screenshot, i can hear the sound. so that means that my phone is not dead and only have broken lcd/screen. i also cant open the device folder because its locked (i think its locked). i also looked some class a ldc/screen digitizer but its kinda expensive and going to technician doubles the cost. from this point, i don't know what to do anymore. i just want to get important pictures and video. been trying to find a solution for hours.
I have not seen a method to enable USB debugging without a working screen.

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