phone won't enter sleep on it's own - Nexus 6P Q&A, Help & Troubleshooting

All,
I've got a stock Nexus 6P, Android 6.0.1, build MHC19Q.
Sometimes the phone will go to sleep and sometimes it won't. In the settings, Display Sleep setting I have 30 seconds as the value, but I've seen my phone stay on for way longer, sometimes until I hit the power button.
I've tried several changes to the time but it doesn't seem to help the times it stays on, it just changes the time for the sleep when it does work.
To explain exactly, when I stop using my phone and I'm on the home screen, if I leave the phone alone for several minutes, it will not sleep, no matter what value I put in the setting. Other times it seems to sleep without a problem.
I've not been able to determine if some app is holding it awake, and I don't see any pattern the would point to any other condition that keeps the phone awake.
I looking for additional ideas to troubleshoot the problem, it just stays on and runs down the battery.
Ideas?
MB

Download and install GSAM. It will tell you specifically which app is keeping the screen on.
If it days Android, System, or Media Playback is the highest, it may be a tweak / custom rom / kernel issue.

Related

XV6800 Problem... Need Help

So this problem has been going on for the past 2 days, and its very perplexing. Any help would be much appreciated.
For whatever reason, my phone has stopped automatically turning off after X minutes.
I'm talking about when you go into Start, Settings, System tab. There's options for automatically turning off the backlight after X amount of minutes (one option for when its using battery, another when its on AC Power).
The backlight auto off works just fine. After 1 minute, the screen goes semi-dark, but not blank.
What's not working is the Power setting, where you go to Power, then Advanced, and then both battery power and external power, you can have the device turn off if not used for X minutes. I've tried 1, 2 5, 10, and none of them seem to work.
The device only turns off the backlight, but then remains on, draining the battery at incredible speed. I need to manually keep hitting the hardware power button on the right side of the device to get the screen to go off completely.
Any help, ideas, suggestions? Thanks!
rajuabju said:
So this problem has been going on for the past 2 days, and its very perplexing. Any help would be much appreciated.
For whatever reason, my phone has stopped automatically turning off after X minutes.
I'm talking about when you go into Start, Settings, System tab. There's options for automatically turning off the backlight after X amount of minutes (one option for when its using battery, another when its on AC Power).
The backlight auto off works just fine. After 1 minute, the screen goes semi-dark, but not blank.
What's not working is the Power setting, where you go to Power, then Advanced, and then both battery power and external power, you can have the device turn off if not used for X minutes. I've tried 1, 2 5, 10, and none of them seem to work.
The device only turns off the backlight, but then remains on, draining the battery at incredible speed. I need to manually keep hitting the hardware power button on the right side of the device to get the screen to go off completely.
Any help, ideas, suggestions? Thanks!
Click to expand...
Click to collapse
Are you running custom or stock rom, have you thought about possibly doing a hard reset. besides adjusting those settings have you tried something else. Was anything instlled just before this started if so what....I know thats alot of questions but it might help..
I thought dimming the screen was the manufacturers idea of turning off....mine has done that since day one. I too have tried everything and thought that was normal.
Hmmm, Mine dimms then turns off IE: 1 Min to turn off I'd say 30 Seconds it dimms and 30 seconds later it turns off.....
I'm using a stock ROM, havent installed anything "new" in the past few days. I normally run a bunch of various programs though, but I wasnt having this issue before.
I did a hard reset. Everything was fine. Then I ran a backup and it reinstalled all my programs/files/settings, and issue returned.
So its obviously being caused by oen of the programs I use, I just dont know which I guess.
Edit- Upon further investigation, I *think* its Palringo. I removed it completely, and everything seems to be ok again

Self shut down / switch off in standby

Hi All,
I'm experiencing a major issue with my HD. it will self shut down or switch off after entering standby mode, ranging from few minutes to few hours (3 hours to be precise, the last time). Is there anyone having the same issue? if yes, is there anyway to solve this?
please help.
regards,
sanchez
Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
quote: Check if the battery is properly fixed. I mean, that it doesn't move. If it doesn't a perfect contact, as soon as you move or touch the device a bit harder than usual, it can turn itself off.
i did and still it shuts down.. it shuts down randomly in standby mode, ranging from few minutes to hours (maximum 8 hrs so far). the seller refused to replace mine because
1) the phone didnt shut off in standby mode when they were checking it
2) they refused to test it for a longer time
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
quote: Every now and then it will shut down and reboot.
yours actually reboots itself? mine only shut down / switch off by itself. my only self found solution is by deactivating standby mode, so the phone will go the stage of switching backlight off but screen is still visible... its draining the battery =(
It's not that strange that the phone reboots, that is what happens if a program crashes.
If your seller won't test it for a longer time, try going to an HTC point.
helijon said:
I have the same problm. Every now and then it will shut down and reboot. Annoying when the phone wakes me up in the middle of the night (htc boot-sound)
Click to expand...
Click to collapse
Actually that was what happened with my Diamond. Even hard-resetting the phone did not help.
I sent it back for repairs twice, but the problem persisted.
You device might be faulty, if a hard-reset does not solve the problem.

Random screen on problem

Last night I was reading a PDF with EzyPDF, I pressed the power button to put the tablet to sleep and put it on charge.
The next morning I put the tablet in my bag and went to work. 11 Hours later I went to use the tablet for the first time that day and the screen was powered on at the lock screen. I unlocked it and noticed the battery was down to 22% and the display and been on for 8 hours.
I realised that EzyPDF was set to stop the tablet from sleeping, but it's stupid that even though the device is on the lock screen it still doesn't go to sleep if the last app open is set to stop the screen from sleeping. Well actually it would be fine if this stupid device didn't keep turning the screen on at random while on standby. Is there any way to stop this? None of the custom roms seem to fix the issue either, I'm beginning to think it's a hardware fault. I think I have to be extra careful and make sure I am sitting at the home screen before putting the device to sleep in future.

Nexus screen remains on(over the sleep time)

So the problem is on SOME OCCASION,
the phone doesnt automatically sleep given i set the sleep time to 30 sec, which causes major drainage in my battery life. I use go SMS, and i turned on the msg pop up, it would turn on my screen but wouldnt turn off after the 30 sec. Or let say after i read a email but left it on the table as i assume it will turn off automatically after a given amount of time, it would remain on. So im not sure what's causing it any solution?

Screen Stays Awake

Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
ktz84 said:
Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
Click to expand...
Click to collapse
Does it stay awake but go very dim? I have this issue too.
can it be caused by the screen protector blocking the light sensor somehow?
Can you install BBS (BetterBatteryStats) and see what's keeping your phone awake?
Sounds like a FULL_WAKE_LOCK is constantly being imposed on your phone.
Questions
Is it only when you put it for 30s?
What's around your pocket when you put your phone in it?
Do you have any attachments onto your phone? e.g. skin protectors, cases...etc
Does this occur on any screen or just your home screen and the developer options screen?
Though some questions may be obvious, the best method is to be thorough with the situation. Answering these questions will help us better help you.
My phone shut itself down about an hour ago (plenty of battery left as I had to charge it earlier and was at 50% when it did come back on). It took several minutes before it would respond to getting turned back on again. I've got 2 messages since and the screen is now tuning off as it should. I had turned the phone off a few times to see if it rectified yesterday however that didn't work.
The problems wasn't anything to do with me having it in my pocket as the problem still existed when I had it sitting on my desk. I have no screen protectors or case and I never put it in any pocket that has anything else in it as I don't want to ruin too quickly.
So not sure what's going. All seems very odd. Hopefully not a sign that the phone is on the way out but looks ok for now. Will have to watch and see what happens over the next few days.
Thanks to all who took the time to respond. Hopefully I won't need to bother you again on this issue but not convinced just yet

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