[Q] My Samsung Galaxy Note 4 Mobile Data wont turn off - Galaxy Note 4 Q&A, Help & Troubleshooting

So, i got a samsung galaxy Note 4 from Verizon. My phone uses data even when i turn off my data. Do you guys have had a similar experience?

Have you tried doing a hard factory reset on your device to seemif that would help?

DarkGuyver said:
Have you tried doing a hard factory reset on your device to seemif that would help?
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I tried Factory reset. Nothing happened

hellothere93 said:
I tried Factory reset. Nothing happened
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But did you do a hard factory reset by pressing and holding the power, volume up and hold button during start up then releasing them when you see the Android System Recovery screen loading screen

Umm yea. I did that

Related

6.1 bricked my phone

Is there a way to do a hard reset when the screen freezes upon start up? The rom installed fine but when I went to change the theme it froze. I tried to do a soft reset but that is when began to freeze.
waltzag said:
Is there a way to do a hard reset when the screen freezes upon start up? The rom installed fine but when I went to change the theme it froze. I tried to do a soft reset but that is when began to freeze.
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Click to collapse
You need to either hard reset or reflash DCD. How many programs did you install before this theme. Could be a bad file or another program you installed. Your phone isn't bricked, it's just stuck.
These are bricks.
Can you tell me how to do a hard reset? The only hard resets I've done are through the settings but I cannot get there. I have heard before that you can push a bush of hard bottuns all at once to do a hard reset. Is this right? Also, how do you do a reflash?
waltzag said:
Can you tell me how to do a hard reset? The only hard resets I've done are through the settings but I cannot get there. I have heard before that you can push a bush of hard bottuns all at once to do a hard reset. Is this right? Also, how do you do a reflash?
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Hold both softkeys (next to red and green phone buttons, not windows or ok buttons) while pressing the reset button with your stylus. You will lose all your data and the phone will be reset to original default settings.
I won't explain flashing, read the Titan wiki in my signature.

Google account wont go away? Sprint Galaxy Tab

Hi everyone,
Just purchased a galaxy tab on ebay and when i got it, it came attached with the previous owners google account.
No matter what i try, "factory data reset", "remove all applications and try to remove google account" nothing works?
even factory data resets will come back with his account installed?
is there anything i can do to remove his account and add mine?
Thanks.
Go to settings - accounts and sync, click the account and select remove account.
/Feras - Galaxy Tab
Filgaliel said:
Go to settings - accounts and sync, click the account and select remove account.
/Feras - Galaxy Tab
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Yes I've tried this it says
"This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy."
so i tried deleteting all the market apps and still no go. I must have factory reseted like 25 times already and as soon as it starts up the account is preloaded.
I have reformatted my sdcard, even tried removing the sdcard completely while i factory reset.
nothing is working is there any thing im missing?
Best bet is switch ot off. Hold the up key whilst pressing the power button which will take u into the recovery menu.
Select factory reset on there. That will set it as from the factory for sure!
Sent from my GT-P1000 using XDA App
jongilluley said:
Best bet is switch ot off. Hold the up key whilst pressing the power button which will take u into the recovery menu.
Select factory reset on there. That will set it as from the factory for sure!
Sent from my GT-P1000 using XDA App
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I have tried this numerous times and it always comes back with the account logged in.
this has me so baffled
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
Heppieboeddah said:
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
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Click to collapse
i will try this now and report back need to root first thanks!
Heppieboeddah said:
Maybe this helps
http://android.modaco.com/content/g...-account-data-stored-in-android/#entry1575859
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Click to collapse
i rooted and deleted the mentioned files some files were missing..
but when i came back? every single account was back (before i did this i removed the accounts i could like facebook etc..)
does anyone have any other ideas?
i tried using odin and flash sprint_dj30_tab.zip even that didnt work?
noman2 said:
i rooted and deleted the mentioned files some files were missing..
but when i came back? every single account was back (before i did this i removed the accounts i could like facebook etc..)
does anyone have any other ideas?
i tried using odin and flash sprint_dj30_tab.zip even that didnt work?
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Click to collapse
Well maybe this?
http://www.mygalaxytab.net/samsung-galaxy-tab-how-to/how-to-remove-gmail-account/
Or a hard reset this way:
Reset Galaxy Tab with Hardware Keys
If Android OS is not loading then you can hard reset Galaxy Tab using hardware Keys combination.
Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.
Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button
When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button
Heppieboeddah said:
Well maybe this?
http://www.mygalaxytab.net/samsung-galaxy-tab-how-to/how-to-remove-gmail-account/
Or a hard reset this way:
Reset Galaxy Tab with Hardware Keys
If Android OS is not loading then you can hard reset Galaxy Tab using hardware Keys combination.
Make sure tab is turned off, Press and hold the Power button for about 10 seconds to turn it off.
Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue press the “Volume” button
When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button
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Click to collapse
thanks for the help but as listed in the first few posts i have already tried those and the account keeps coming back.
noman2 said:
thanks for the help but as listed in the first few posts i have already tried those and the account keeps coming back.
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Click to collapse
Well, then i dont know how to be helpfull further. the only thing i wouldt do in youre case, is flash a rom?!
The RotoJMIv2 is a nice one. If you flash it with Odin and use the pit-file as wel, youre phone will be reformatted and i suppose the phone is then completly clean.
Ok I contacted Samsung technical support when I was having a similar problem and they instructed me to power the tab down and once off, press and hold BOTH volume buttons at the same time and press and hold the power button and continue through the menus, if this does not work you can contact Samsung personally if you like the number is: 1-888-987-4357
Sent from my GT-P1000 using XDA App
noman2 said:
Yes I've tried this it says
"This account is required by some applications. You can only remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy."
so i tried deleteting all the market apps and still no go. I must have factory reseted like 25 times already and as soon as it starts up the account is preloaded.
I have reformatted my sdcard, even tried removing the sdcard completely while i factory reset.
nothing is working is there any thing im missing?
Click to expand...
Click to collapse
Sent from my GT-P1000 using Tapatalk
Don't know if you've fixed it yet or tried this, but adding a new account should allow you to remove it.
Was there ever a resolution to this problem? My 'refurbished' tab is doing the exact same thing.
I've flashed it using Odin with both the original EA24 and rooted gingerbread ROMs mentioned in this thead.
http://forum.xda-developers.com/showthread.php?t=1133053&highlight=reinstall+applications+flash+gingerbread
No effect. The Tab 'works' after being flashed, but still has the same problem.
I've factory reset it both through the settings menus and also on the recovery boot screen.
Still, the previous account persists.
It will also not remember any changes I make to it after a reboot. No wifi networks are remembered, no applications I install remain. It behaves the exact same way on both EA24 and gingerbread.
Is this a hardware problem of some kind?

Factory reset Problem.Please HElp((

i flashed my i9003 t gingerbread, when everything finished i tried to do factory data reset.it turned off and stuck on lightened gray screen over 1 minutes.i pressed the power button it turned off and on reboot appeared thisOWER RESET or UPLOAD MODE....what to do?can i remove battery and reset again?
Nightwish sgsl said:
i flashed my i9003 t gingerbread, when everything finished i tried to do factory data reset.it turned off and stuck on lightened gray screen over 1 minutes.i pressed the power button it turned off and on reboot appeared thisOWER RESET or UPLOAD MODE....what to do?can i remove battery and reset again?
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this is a known bug...when u try to reboot with power button...u get upload image..
what to do?
In the other thread holding the power button when that happened seem to make it boot fine
Nightwish sgsl said:
what to do?
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Click to collapse
wait for a stable release

cant wipe s5360b

I cant wipe data on s5360B any suggestion?
Atomod_Ace-i said:
I cant wipe data on s5360B any suggestion?
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Click to collapse
I know you're device is S5360B but my device is S5360DXLCD1.
I think you've signed in samsung account will prevent factory reset even hard reset.
In phone settings in my phone it's 100 percent preventing factory reset in settings..
But in hard reset sometimes it's preventing to hard reset when i signed in my samsung account.. Sometimes it's not preventing.
My suggestion is you have to signed out your samsung aacount bro.
Atomod_Ace-i said:
I cant wipe data on s5360B any suggestion?
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Click to collapse
Try this :-
1. switch off your phone
2. now go to recovery mode by pressing home key+volume up+power key
3. u r now in recovery mode.
touch is disabled in this mode. now use volume buttons for scrolling nd home key for selection
4. after wiping data restart.
hope it helps!!
don't forget to press thanks button.
Sent from my GT-S5360 using xda app-developers app

Factory Rest after 4.3 OTA

SGH-I337 Have done the OTA update to 4.3 and causing problems. If I go into settings and do Factory Reset, will this put cell back with version on it when I purchased it New????? Thanks
tailgunner9 said:
SGH-I337 Have done the OTA update to 4.3 and causing problems. If I go into settings and do Factory Reset, will this put cell back with version on it when I purchased it New????? Thanks
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Click to collapse
No it won't. Just hold down volume up, power button, and home button, and then in recover select factory reset. Report back on how it is.
Reset
MattMJB0188 said:
No it won't. Just hold down volume up, power button, and home button, and then in recover select factory reset. Report back on how it is.
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No need to boot to recovery and do reset then if it still will have 4.3 Will just tough it out till next Update. Thanks for reply

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