Getting extremely hot - Verizon Samsung Galaxy S7 Questions & Answers

Every galaxy s series phone I've had runs hot with the exception of the s6 edge. Now I got an s7 from ebay and just opening apps it gets really hot on the back. Should I return it? I got the new pd2 update today and did a factory reset and nothing helps. Just with the screen on just surfing the Web it gets hot. My s6 edge plus never got warm or hot

warriorpluto said:
Every galaxy s series phone I've had runs hot with the exception of the s6 edge. Now I got an s7 from ebay and just opening apps it gets really hot on the back. Should I return it? I got the new pd2 update today and did a factory reset and nothing helps. Just with the screen on just surfing the Web it gets hot. My s6 edge plus never got warm or hot
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What's it doing in the background (downloading apps, ect. )? That's the only time (other then wireless charging, streaming music, and providing navigation ask at the same time) mines ever been hot.
Sent from my SM-G935V using Tapatalk

Nothing. Auto update turned off. Just having the screen on gets it pretty warm

warriorpluto said:
Nothing. Auto update turned off. Just having the screen on gets it pretty warm
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Seems like a defective device
Sent from my SM-G935V using Tapatalk

Related

Anyone else have overheating?

Seems like when,i use my phone between 20 30 min intervals it gets real hot in the back. I have a case and the whole case gets hot.
Today while listening to pandora for 45 mins while cutting my hair it just turned off. Phone was hot....
Anyone else with this issue??
Sent from my MB860 using XDA App
I don't have a case but I ran pandora for 2 and half hours today and the back was still cool to the touch.
I haven't had any issues with this. Used the sirius/xm app for about 2 hours and it wasn't even warm.
mine actually gets really hot as well. i used google navigation for about 30 minutes today and the back got really hot, mostly at the bottom half of the phone. i have a incipio feather case and the case got warm as well. i haven't had the overheating affect any performance issues though but am a little worried that it's getting so hot. are you going to bring yours in to have it looked at?
jlai said:
mine actually gets really hot as well. i used google navigation for about 30 minutes today and the back got really hot, mostly at the bottom half of the phone. i have a incipio feather case and the case got warm as well. i haven't had the overheating affect any performance issues though but am a little worried that it's getting so hot. are you going to bring yours in to have it looked at?
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Same here, used navigation for about 20 minutes and the phone was very warm.
im not sure what to make of this. the first day i had the phone, i had a missed call, and the phone got pretty warm in my pocket.?!?!?! later, talking on the phone and it got to be almost HOT.
yesterday i had a couple of 20 minute browsing sessions and the phone just got good and warm. but it dosnt seem to effect permormance at all, and the battery isnt draining too fast or anything, so im not worried about mine at this point.
nope mine is always cool as a cucumber
Mine gets warm/gentle hot when browsing or doing any stuff that needs data transfer over 3G/H.
Have a movie going on (from SD) for ~2 hours now, and it is still cool.
Having come from the N1 where this was a constant issue I can tell you it is due to placement of parts. The CPU sits immediately behind the lower part of the phone. Heavy CPU use will result in a hot phone.
Also keeping it in your pocket will heat it up too. Body heat and background processes that use the CPU.
It is only and issue if you are very hot for a long time. Can result in reboots and crashing.
The back of mine did get rather warm in the car after using Nav for ~30 minutes, however this doesn't seem any different than what my old Tilt did and is normal for smart phones.
If your phone does actually get hot enough to power itself off, then I'm guessing either you've got it in a very poor case (or warm pocket with no ventilation), or it's defective.
Pandora alone shouldn't be enough to make the phone hot. I'd suggest try running it with the phone sitting on a table and no case. If it still gets hot after 20 minutes, exchange it. If it doesn't, get a new case.
I also have the feather incipio case. It got so hot it crashed.... Nice case but worried if it keeps getting hot it may, cause, life of phone to, be a lot shorter!!!
If it happens again I'm going to take it to ATT.
Sent from my MB860 using XDA App
My Atrix that I exchanged today was getting warm alot also. Shoot the one I'm using now is warm. I figured the phone just has that problem. I have a friend who complain of theirs getting hot. Neither of us have experienced the shut down issue though. And I get it just from browsing the web!! I would have expected Motorola to discover this temperature problem during testing. They probably decided "it's not extreme, so we'll still sale a couple million." Heck Apple HAS BIGGER issues with signal problem & they are still selling like Red Lobster's biscuits.
ronj1986 said:
My Atrix that I exchanged today was getting warm alot also. Shoot the one I'm using now is warm. I figured the phone just has that problem. I have a friend who complain of theirs getting hot. Neither of us have experienced the shut down issue though. And I get it just from browsing the web!! I would have expected Motorola to discover this temperature problem during testing. They probably decided "it's not extreme, so we'll still sale a couple million." Heck Apple HAS BIGGER issues with signal problem & they are still selling like Red Lobster's biscuits.
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Same here, the bottom of my phone gets warm from just browsing, which I'm not used to at all. However, it's good to know that I'm not the only one, although I wish none of us experienced this.
I seems when im only using edge 3g or hsdpa it gets hot ....not when using wifi
Sent from my MB860 using XDA App
same here. whenever browsing over data it is getting really hot.
INFUSE overheating HELP
So I got a replacement infuse and still I have the same problem temperature on it gets really hot. I haven't let it to hot mainly because I don't have a case or cover on it.... it only gets that hot when using it while charging and its not the battery. The hottest points are the SIM card and top right corner on the back....any help would be appreciated
yea im overclocked soooo i kinda expect some heat +(wile useing my custom webtop it gets real warm and sometimes the setcpu -cpu temp alarm goes off too but i havent had it ever reboot on its own i generaly just pull the batt for a few min and its all good
us-alienv4UL /OC1.3V2.0{webtop2sd(fixed}CWM5.0.2.3atrix4.1
my atrix gets a lil warm and i do have a case i listen to pandora and internet radio all the time for well over two hours! my mom has an atrix also and she has a otter defender and ours gets about the same temp with heavy use with no issues at all
@1ghz and undervolted I'm sitting at 140 degrees running gps
Sent from my MB860 using XDA Premium App
Hot
Same thing... I am using Faux's 2.0 kernel. Using Antutu CPU Master Free for now to adjust speeds. I've seen the temp @ 41C a couple of times. I have the profile set to powersave with a min of 216 and max of 1300.
I have not had any shutdown issues but, I do have an issue with my widgets disappearing on me randomly.

device heat

I've noticed that the device is pretty hot. I'm not sure, which is why I want to verify this with you.
I've used the "Battery Indicator" app which shows that the temp is 34-37 Celsius.
Does that seem about right?
Thank you
yep that's perfectly normal : )
drm111 said:
yep that's perfectly normal : )
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Really? Cause it always feels hot in my hand....
Could it be that I'm just hot (cause the weather here is hot as well)?
What would be too hot ( I mean what temperature ).
I've had the phone restart itself twice yesterday after getting too hot (don't know the temp it was at though)
matanc1 said:
Really? Cause it always feels hot in my hand....
Could it be that I'm just hot (cause the weather here is hot as well)?
What would be too hot ( I mean what temperature ).
I've had the phone restart itself twice yesterday after getting too hot (don't know the temp it was at though)
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34-37c is absolutely normal. Its quite cold where I am atm, and the battery is 37c.
You've also no idea that the phone restarted due to heat. I've gone through 5 replacements now for various reasons, and they all got pretty warm under use. However one of them got stupidly hot, so hot you couldn't even hold onto it without hurting your hand. Thats why I got that one replaced.
And yes, if the ambient temperature is hot, it'll make the phone feel hotter aswell.
None of my GSII's have ever restarted on their own though. Could've been due to an app/widget though.
There has been 2-3 threads on this, one of which I created myself.
It's normal for the device to get quite hot, especially around the camera at the back and the screen near the top of the phone when gaming or watching videos over wifi. It shouldn't get so hot it can't be held though. It also doesn't help if you have a case on the phone, especially a thick gel-type one. I'm currently looking for a thin perforated cover, like the official Samsung one, but unlike that one with protection for the top and the bottom of the device. I suspect these holes will help with heat dissipation.
The phone has inbuilt safety for overheating I believe, although mine has never gotten hot enough to activate it. The phone will shut down if it thinks any more heat will lead to damage.
Pagnell said:
There has been 2-3 threads on this, one of which I created myself.
It's normal for the device to get quite hot, especially around the camera at the back and the screen near the top of the phone when gaming or watching videos over wifi. It shouldn't get so hot it can't be held though. It also doesn't help if you have a case on the phone, especially a thick gel-type one. I'm currently looking for a thin perforated cover, like the official Samsung one, but unlike that one with protection for the top and the bottom of the device. I suspect these holes will help with heat dissipation.
The phone has inbuilt safety for overheating I believe, although mine has never gotten hot enough to activate it. The phone will shut down if it thinks any more heat will lead to damage.
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Thanks!
Was just about to ask about the case, since I bought a black gel one.
So do any of you know of a case that won't affect the heat ( a lot )?
I am honestly afraid to walk with the device without a case so that I don't break the screen (or scratch it) or break the phone in half (it looks so delicate!)
Like I said, the perforated covers look the best for preventing heat build up, although the official Samsung case doesn't protect the top or bottom corners, which perversely are the most likely parts to be damaged if the phone is dropped. I'd like to get hold of a cover that looks like that but with all round protection.
But, is it also "normal" that the phone gets incredibly hot when you play music with headphones on?
I seem to have experienced all the issues everybody went through (except for the shutdown) but nobody ever mentioned music (i am talking about 3 minutes playback not hours!)
Anybody with the same issue?
Take the back case off and smell near the top left of the phone..
When mine got hot a weird smell came from it.
It's probably worth checking with something like osmonitor that you haven't got a stuck task.
A few times mine has got really hot and it was a process using 96% cpu...
Most recently it was SocialHub which I don't even use! Had to reboot the phone to stop it as it wouldn't die.
I also had extremal heating in that area while playing angrybirds and after I move app from SDcard to internal memory - All comes OK. So I suppose it is because your apps ar data (music etc) located on SD and some of them due to speed limits heats during work. (it is in addition to WiFi and other network activity). Cause when I plug SD into comp by adapter and perform long file framsfer it also heats
So is this thing hotter than the original Galaxy S? I can live with the phone at that temp, but any higher is questionable.
It will shut down if it gets to hot. And I guess it takes quite a bit because a few months ago on engadget.com I saw some video of an iPhone a palm phone and I think a nexus one on a grill to see which one will either break or shut down first. And after like a minute on a grill it finally shut off. So I wouldn't worry about it unless its so hot u can't hold it. Once with my evo I was using 4g GPS Bluetooth. And charging the phone and it got up to around 115° (around 46° in celcius) and was fine. I shut it down tho when I noticed it got that high tho haha
Sent from my PC36100 using XDA Premium App
Mine (running XWKE7) went to 50 c when gaming "we rule" in game hub with charger plugged in. No external SD installed though.
Also keep in mind that fatter phones have more space to dissipate the heat. This phone is thin thin. That heat has to go somewhere! That's why I want a case that vents
Sent from my mobile phone using Tapatalk
Only charging... No more words to say...
Swyped from my overclocked GT-I9100 using XDA Premium App
I think my phone is sometimes very hot.But after I have ROM KE7 I think is better.
Sent from my GT-I9100 using XDA App
as soon as I start playing "real football 11" i can essentially cook an egg on the phone. Other games are fine though
Could it be due to the installation of overclocking apps? Didn't notice it was this hot during my first few days of usage.
In the first few days after I got my SGS II the phone went really very hot every time I charged it or when I played a game or even when I watched a movie.
Since I use Lite'ning Rom and banned some system apps the problem vanished.
So for me it seems to be a software-sided problem.

Always On Display not changing position?

After the new update (baseband ending in PC8) I've noticed that the position of the clock in the Always On Display is not changing.
Earlier, it used to move around on the screen, but not anymore. I've rebooted, changed clocks nothing.
Anyone else with this issue? Is it best to disable this for now?
hitrek said:
After the new update (baseband ending in PC8) I've noticed that the position of the clock in the Always On Display is not changing.
Earlier, it used to move around on the screen, but not anymore. I've rebooted, changed clocks nothing.
Anyone else with this issue? Is it best to disable this for now?
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Mine does this aswell. Hmm strange. I never noticed. It worked perfectly before the update.
Sent from my SM-G935T using Tapatalk
Turned mine off until next update.
Sent Via My Samsung S7 Edge
Rydah805 said:
Turned mine off until next update.
Sent Via My Samsung S7 Edge
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I did too man. Wouldn't want to get Amoled Burn-In
Sent from my SM-G935T using Tapatalk
nano303 said:
I did too man. Wouldn't want to get Amoled Burn-In
Sent from my SM-G935T using Tapatalk
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Seriously, wouldn't want a refurbished phone for Samsung/T-Mobile's fuhkup.
Sent Via My Samsung S7 Edge
Kinda working now
A couple of reboots later, it seems to be moving around though not as often as it used to.
I can now turn off the screen using the power button and turning it on moves the AOD - but only if there is some gap from the last time you turned it off.
I can confirm that the last update broke AOD for me as well. Stays in one spot.
Also, it never gets bright anymore. Even in sunlight. Had to shut AOD off.
Guess Always On display was updated on my phone. I tried it and lol its worse. Now it will just turn off after some minutes haha
Sent from my SM-G935T using Tapatalk
nano303 said:
Guess Always On display was updated on my phone. I tried it and lol its worse. Now it will just turn off after some minutes haha
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Yeah, the latest AOD update didn't fix much for me. We should be getting a new system update coming down the pipeline soon. Hopefully that fixes it.
I've actually seen the new AOD update fix it. It moves only 1pxl a minute and while random area every hour. Might actually save some battery while providing the same functionality.
Sent Via My Samsung S7 Edge
Rydah805 said:
I've actually seen the new AOD update fix it. It moves only 1pxl a minute and while random area every hour. Might actually save some battery while providing the same functionality.
Sent Via My Samsung S7 Edge
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This is the new behavior of mine too
Sent from my SM-G935T using Tapatalk
Disregard, working as others stated, just much more subtly. Had to tape it off with post it notes to confirm haha.
Mine now has a grey background. Not black like the screen is off. So at night I cant leave it on when I sleep because basically the whole screen is on in a light grey tone. Anyone having that issue?
bsm123 said:
Mine now has a grey background. Not black like the screen is off. So at night I cant leave it on when I sleep because basically the whole screen is on in a light grey tone. Anyone having that issue?
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Whaaa, not here man.
¡what a day, what a LOVELY DAY!!
nano303 said:
Whaaa, not here man.
¡what a day, what a LOVELY DAY!!
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Yeah its quite ****. Had to turn it off so that I don't end up burning my screen. But what's funny is that it just happened very suddenly. Like one second it was fine and suddenly it wasn't.
Before the update there were multiple of colors Neon Blue and Hot Pink, now after the update there is only one color, neon Blue.
Can anyone else please confirm this for me.
Build Number: MMB29M.G935TUVU4APK1

Galaxy S7 Edge getting hot

Hello Guys,
Just bought a Galaxy S7 edge SM-G935F and it's getting hot, like very hot when charging or when using it for more than 15 min.
is this normal ? should I take him to the Samsung store ?
Thanks for you support.
I am not sure how much is hot in your case. After charging and surfing for around 15 min I've got my a little hot too, bought yesterday. But I can hold him in hands or soemthing like that, not sure if it needs be cold.. ?
Mine isn't getting as hot as it sounds from your device. But I'm doing no gaming or other heavy load stuff with my phone. It's getting warmer but not hot - and yes, devices get warmer if you use or charge them (especially with fast charge feature) - can't beat physics
The first two days I had this phone it got extremely hot. So hot it was uncomfortable to hold and had to turn it off.
Somehow, all of my stuff was syncing into the phone, updating apps, and doing a lot of stuff.
I rebooted my phone everyday for 4 days and it eventually stopped getting hot.
I've had it for two weeks now and it's a cool phone. I have the exynos version tough.

Over heating notification

Just a FYI to all. My Pixel (running 8.0) shut off on me while charging just now. I was playing a video, battery at about 15%. Upon restart I had this notification about it getting to hot and shutting down to protect itself. I did have an Incipio case on also.
Mr. Salt said:
Just a FYI to all. My Pixel (running 8.0) shut off on me while charging just now. I was playing a video, battery at about 15%. Upon restart I had this notification about it getting to hot and shutting down to protect itself. I did have an Incipio case on also.
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Sounds like a good thing happened.
It has been very hot in the Northern Hemisphere, after all. Video and low battery do go along with phone temperature
Sent from my sailfish using XDA Labs
Also seemed my replacement pixel with oreo on it was warm with the screen on for a few minutes and no case.. with custom kernel on my original it was always cool...
Sent from my Nexus 6 using Tapatalk

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