Can't make or recieve calls though 4g works fine. - P8lite Q&A, Help & Troubleshooting

Hey, my name is Chris, i'm from Greece and I recently got a Huawei p8 lite ale l21 and i can't make or receive any calls. When I trying call someone i get a "mobile network not available". In dual sim setting i can see my sim working in slot 1 and i have full signal and 4G perfectly working all the time. Also slot 2 is totally useless as when i tried to place my sim there i did not have even signal.
I have searched around the web a little bit but i have not find something really helpful. Any ideas?
It will be helpful to change my ROM to a custom?My current version is C432B170. That was the first thing that i thought but i m not very familiar with that kind of stuff
Edit: I ve install marshmallow 6.0. Nothing changed... Still have 4g, full signal etc but i can't make or receive calls.

Anyone?
Sent from my ALE-L21 using XDA Free mobile app

I was experiencing with similar problems, although the calls were coming through just fine, but after dialing any number, or trying to call from Contacts, the Dialer force closed immediately.
I disabled all installed xposed extension, and my problem was fixed all the sudden after the reboot, and calling works fine since then.
Your problem seems different from mine, maybe you should try swapping the two cards, or try to get them replaced at your carrier.
Also, the ROM has to be dual-sim in order to get the second slot working, and the second slot will work only with 2G and calling.

same problem here...any luck ? :\
http://forum.xda-developers.com/p8lite/help/huawei-p8lite-doesnt-make-receive-calls-t3400468/
CiNi

Hi there
I had the same problem as daviddosa. Except, even I have disabled then uninstalled all exposed module, the symptom still appearing randomly. Now after several reboots and factory reset I could not start calling. Maybe I going to reinstall a stock ROM.
KR

Related

Problem in making calls - works only if GSM 900 band is selected

Hi all
I am having a problem lately in making/receiving calls. The only easy the problem is solved is by using the band GSM 900. If the band selection option is set to determine automatically then I face the problems although the network is full.
The band selection is changed using *#2263#.
Note that the phone was working fine with the default band settings until one day I lost my emi and then had the samsung service centre restore it.
Have been having toys problem since then.
Any solutions?
Sent from my GT-I5801 using XDA App
i have a very similar problem. my issue also started a few days ago. only, i haven't tried using that frequency band that you mentioned. the thread that i started here didn't get too many replies, but i googled stuff and i found out that the issue is with the data connection.
try disabling the data network mode whenever you're not doing it. that has solved the problem with me so far. but, if you do find a way where you can use the data network mode and make calls easily, let me know also please.
thanks.
EDIT : i think you mean IMEI. and i didn't lose it. how did you manage to lose yours? i thought flashing was safe. which version of what ROM are you using now? and which were you using before?
Yes IMEI was what i meant. Did something stupid to loose my IMEI. And yes flashing is quite safe and does not touch your IMEI.
Was using DDJP2 when this issue started. And have flashed many roms but the issue still remains.
And i dont use any data network so my data network mode is also in disconnected mode.
And to further describe my problem.. when i make a call to a nokia phone the call almost gets connected and the nokia phone also gets lighted on with the small lock sign coming up... but the call does not connect completely ....
The only solution i could find (after weeks of digging) is to default the band selection to GSM 900... but i am sure that there should be a better solution for this.
I was using using eclair when my issue started. then i upgraded to froyo DDJP2 and my issue went away :/
but it has started again off late, no matter which ROM i use. I tried doing what you suggested, that is to set the default band to GSM 900. but that only for incoming calls. as in, i can receive all calls properly but my outgoing is still faulty. it just dials and then the "call ended" screen comes with the dial and message buttons. and when the data network mode is activated (it is by default. are you sure yours is switched off?) for me, my calls barely ever go through. there is a significant improvement when it is deactivated.
I'm looking for a better way out too.. I'll let you know if someone helps me out either. Good to know i'm not the only one here who has the issue.
Yes am sure.. the network data mode is always deactivated for me here.
Yes hopefully we can get some better solution here.
I lost my IMEI..samsung repaired my imei...nut im not getting calls or sms....even out going calls also.........plss help mee
i am havin a similar problem , sometimes (a lot ot times) people call me and my phone seems to be closed to them , but it works normally :S , that problem started when i flashed the phone and it remained after i flashed a lot of roms (even after factory reset) , and i cant understand if its a software issue or a device problem..
i would appreciate any help
and now i'm facing the issue even when the 900 band is selected (but data network mode is activated, which i don't want to disable because of whatsapp and ebuddy and gmail and tTorrent)
wondering if any recognized developer could help us out with this problem..

Calls not working, DATA & SMS working. Always on LTE.

Hey guys, quick queston.
Calls are not working. When you dial out it just shows Dialing.. If trying to Dial in it shows Busy.
DATA, SMS, Network is working. If you make Emergency call without Sim card inserted it connects.
Can this problem be solved?
vklexer said:
Hey guys, quick queston.
Calls are not working. When you dial out it just shows Dialing.. If trying to Dial in it shows Busy.
DATA, SMS, Network is working. If you make Emergency call without Sim card inserted it connects.
Can this problem be solved?
Click to expand...
Click to collapse
Happened to me last night.
Tried clearing phone app cache. Tried rebooting. Tried clearing cache in TWRP. Tried reflashing current ROM. Tried reflashing older version of current ROM. Nothing worked.
Finally tried restoring a backup I made (I THINK it was w/ TWRP 3.0.2-1). That bricked my phone.
Have ONLY ever been running DU Weeklies, no kernels, no other mods. Never tried N (Previews or otherwise). Just all of a sudden, couldn't make or recieve calls.
No idea what happened, and with all these bootloops from ppl going from MM to N and back, my concerns get lost in the wash. So heads up, no warning within 12 hours of not making calls and it just "dialing", I now have an expensive desk ornament.
I noticed the same problem. What network are you guys on? I'm on project Fi and I noticed it only happened when I was connected to T-mobile band 12. When it switched to a different band or network, calls started working again. Could it be something to do with VoLTE not working correctly?
Well i asked this question because someone is selling a 6p quite cheap with this problem. Did a bit of searching and found out that this problem could be linked to loose Antena contacts, corrupted cache, wrong selected bands radio bands.. The guy who is selling claims that it happened after factory reset. I was hoping to buy it cheap and fix it myself, but since there are no solutions and pointers to what causes this problem, can't buy. That would mean I'm buying a small tablet..
bigdave79 said:
I noticed the same problem. What network are you guys on? I'm on project Fi and I noticed it only happened when I was connected to T-mobile band 12. When it switched to a different band or network, calls started working again. Could it be something to do with VoLTE not working correctly?
Click to expand...
Click to collapse
I'm on Sprint.
Have you guys tried going into the "Phone information" section if the *#*#4636#*#* debug screen and seeing which option is selected? It should be "LTE/CDMA auto (PRL)" if you're on Sprint.

Sim card disappears after 2-4 minutes when making calls with VoLTE enabled

My v20 drops all calls between 2 and 4 minutes in, and usually around the 3 minute mark. The call drops, signal goes to zero, and a moment later I get a toast message saying "Loading SIM card contacts..." and then I can immediately dial back in.
WiFi calling is disabled, though the setting being on or off doesn't seem to make a difference. I've cleaned the SIM card and added tape to the back to ensure good connectivity - no change. I also went to T-Mobile and they replaced my SIM on the spot but it immediately happened again in the store and in front of the clerk when we tried a call. They've suggested a warranty exchange.
One interesting thing I've found though is that disabling VoLTE calling fixes it entirely - it no longer drops calls, but of course there's no HD voice and I can't use band 12 and they're already cutting back on HSPA coverage.
Haven't found anything else useful via Google or XDA. Even with VoLTE enabled there are no data drops, VOIP calling via hangouts works fine. Anyone have any ideas short of a full exchange? Not rooted and while the LG backup app is pretty good, I really don't want to go through the day-long process of restoring everything if I can avoid it.
Hey there! I had the same issue, exchanged the phone for a new one, and STILL have the same isssue! Did you ever find another fix? This is so annoying and I cant believe a bigger deal isn't being made of it.
Something wrong with ur
operator
Sent from my LG-H990 using Tapatalk
Been owning V20 for about 5 weeks now. The first 3 weeks were pleasant until I started seeing dropped calls. Disabling VoLTE did not help. Changing sim card wouldn't help either.
I'm having similar issues H915 Freedom Mobile.
Was roaming on AT&T in the US when I first did the update. And everything was fine till I was home and on Freedom.
When Wi-Fi calling is enabled. It makes no difference if mobile preferred or VoWIFI preferred is selected. It enables either way after reboot or turning Wi-Fi adapter off and on again.
Incomming calls frequently don't come through regardless of whether vo wifi is on or off. Texts same problem. And persists sometimes on cellular and sometimes on VoWifi.
Get SIM errors, signal drop constantly. And have tried everything I can think of to rectify the issues with zero success.
Anyone with Freedom having similar issues? Or any suggestions I might not have thought of that may be the the cause?
- Chris

Can't get signal on GRA-UL10

Hi, I need urgent help as I can't get a signal on my P8. I'm in the UAE using Etisalat and my phone is not getting a signal on C185B385 or Arrow ROM. It just happened without me doing anything. I've tried wiping data and it has not fixed the problem. I do have IMEI but it's always on emergency calls only. I don't think I was blacklisted my carrier either as I have transferred my SIM to my old LG G3 and it's receiving 4G signal.
Please help, thank you!
Many people are having a no signal problem with the huawei p8, atleast with 3g. Seems like there is no solution yet.
My 4g works and i can text. But if i try to make a call or change to 3g and 2g only I get no service.
melonsmasher100 said:
Many people are having a no signal problem with the huawei p8, atleast with 3g. Seems like there is no solution yet.
My 4g works and i can text. But if i try to make a call or change to 3g and 2g only I get no service.
Click to expand...
Click to collapse
The thing is, 4G doesn't work, nor does 3G. Huawei sure is great with their phones *obviously sarcasm* If I get a new phone, it surely won't be Huawei and will probably never be.
Although, I have discovered a workaround in which you put the SIM card in Slot 2 and set 4G to Slot 2, then put it back in Slot 1 and leave the 4G option in Slot 2. Sadly, it's only 2G but hey at least it works and saves a bit of battery with only 2G. But I need 4G, so I put my SIM in my good old G3.
Well my phone only has 1 slot so for me that wont work ._. (Gra-l09) I actually was lucky enough to win a huawei p10 that i will receive in 2 weeks. Hope i don't get the same problem. If I do I will never buy from huawei again either.
melonsmasher100 said:
Well my phone only has 1 slot so for me that wont work ._. (Gra-l09) I actually was lucky enough to win a huawei p10 that i will receive in 2 weeks. Hope i don't get the same problem. If I do I will never buy from huawei again either.
Click to expand...
Click to collapse
Woah that's great! Let's just hope your P10 won't have a problem because my cousin won a Huawei Nova Plus from a photography contest hosted by Huawei. And the phone reboots when he uses GPS lol. Again with Huawei's "great" engineering.
Try to reflash the stock rom and the stock recovery.
Tried to do that. Doesn't seem to work though. It also happened to me without me doing anything. Used fromfuture-home rom for a couple of weeks. Then calling gradually stopped working so I could only call sometimes. I thought it was my carrier so I made so many calls to them but they said nothing was wrong. Also tried to change sim. Now it does not work at all. I found a quick fix that worked for a while which was putting the phone in the freezer for a while. Feels like build 3xx for some huawei p8s causes a hardware fault. Everyone who has got this problem got it at about the same time.
Right now I'm using cyanogenmod flashed on top of 100% clean b321
I have the same problem in my P8: i have internet and wifi but i can`t make any call nor receiving
I flashed stock rom C900B370 without results
MelonsMasher, does cyanogenMod solve the problem?
Thanks a lot
My Huawei P8 (HUAWEI GRA-UL00) doesnt pick up 3G signal as well. One of the SIM slots is set at GSM only and it works perfectly fine. The other SIM slot is set at LTE/WCDMA/GSM auto but it can only access 4G only. When i try to call, it fails. When i set my SIM slot at WCDMA/GSM auto, it says 'Emergency Only'. I can be able to access data but no calls because, the system must fall back into 3G inorder to make a call.
What is the solution to this? It happened for me few times in the past and I have to hard reset the phone to get it back to normal. But then, all my contacts, pics and whatever i stored in my phone including email and social networking sites will be lost as well meaning I have to start all over again. Is there any way to solve this and not getting rid of what is stored in the phone already?
Thank you.
I may have to change my phone to other Brands if this issue is not solved.
Concerned User.

S10+ Internet Connectivity Issue After Updating to One UI 2.0

So my s10+ (G975-F) was working just fine. After updating it to latest update, it has been acting really weird. The internet would stop working all of a sudden, like messages on messenger would not send, snapchat would not load, same with fac3bpok and chrome.
Anyone else facing thiis issue? Any help would be appreciated.
your mobile signal really poor.... one bar only...
wifi signal also 2 bar only, but... are you sure your wifi connection also running good ?
Sent from my SM-G9750 using Tapatalk
I have similar issue: No mobile data connection since updating to Android 10 on 12/31/2019. WiFi is working fine. Tried wiping the cache partition as suggested above. Tried restarting, resetting network. Tried calling carrier (Redpocket/Verizon) who did provisioning and taking out SIM card and reinserting/restarting. When switching SIM card to another phone (Galaxy S8+ using Android 9), no issue (Internet worked just fine). But another SIM card on my cell phone (Note 10+) didn't work either. So clearly the issue is with my phone (after the software update), not carrier. Took the phone to local Samsung store on 1/2/2020. Was told I was the first one reporting this since the Android rollout. They suggested factory reset which I am very hesitate to do. Then they suggested waiting for a patch to be released, if there will be one ever.
I am using Samsung Note 10+. I am in California.
Any advice? Thanks
Vuska said:
your mobile signal really poor.... one bar only...
wifi signal also 2 bar only, but... are you sure your wifi connection also running good ?
Click to expand...
Click to collapse
May be i was in my blanket at that time , the conection os not the issue.

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