Phone won't detect SD card, yet (other card in phone) and (my card in other phone) OK - X Play Q&A, Help & Troubleshooting

I've had my phone/SD card combo running fine for 4 months. (Moto X Play + 64GB Sandisk SD card) This week, my podcast app started displaying download errors; I soon discovered that the SD card was no longer being detected.
(The Moto is running Marshmallow 6.0.1; the card is a SanDisk Ultra 64GB UHS-I/Class 10 Card SDSQUNB-064G-GN3MN)
The card had been adopted as internal storage.
I performed a factory reset on the phone. No help.
I mounted the card on my PC; it detected errors. Chkdsk said "Corruption was found while examining the volume bitmap".
After correcting the errors, my PC could read the card just fine; folders and photos appeared fine.
But still, my phone couldn't detect my card. Time for some isolation testing:
Insert a different card into my phone: success. The phone detected the card.
Insert my card into a different Android phone: success. The phone detected the card.
What's my next step? Thanks!

BlaqC said:
I've had my phone/SD card combo running fine for 4 months. (Moto X Play + 64GB Sandisk SD card) This week, my podcast app started displaying download errors; I soon discovered that the SD card was no longer being detected.
(The Moto is running Marshmallow 6.0.1; the card is a SanDisk Ultra 64GB UHS-I/Class 10 Card SDSQUNB-064G-GN3MN)
The card had been adopted as internal storage.
I performed a factory reset on the phone. No help.
I mounted the card on my PC; it detected errors. Chkdsk said "Corruption was found while examining the volume bitmap".
After correcting the errors, my PC could read the card just fine; folders and photos appeared fine.
But still, my phone couldn't detect my card. Time for some isolation testing:
Insert a different card into my phone: success. The phone detected the card.
Insert my card into a different Android phone: success. The phone detected the card.
What's my next step? Thanks!
Click to expand...
Click to collapse
Format your card using phone if it detects.
Automated reply by JARVIS

It doesn't detect the card at all. That's the problem.

BlaqC said:
It doesn't detect the card at all. That's the problem.
Click to expand...
Click to collapse
Could you solve the problem?

BlaqC said:
It doesn't detect the card at all. That's the problem.
Click to expand...
Click to collapse
I have the same problem. SD card would "vanish" then sometimes "come back" if I physically ejected & re-inserted it a few times, but eventually it stopped altogether. I'm pretty sure it's a hardware issue. I haven't found a solution and it's super-annoying.
BTW is your GPS ok? I also started getting reboots on my phone when the SD card started acting weird, and eventually I traced it to my location services being in high accuracy mode - no problem when I'm in battery saving mode. I'm on a different ROM than you but I'm just curious whether there might be a connection...

our device has VERY sensitive SD metal pins.I hope you haven't break these...

kos25k said:
our device has VERY sensitive SD metal pins.I hope you haven't break these...
Click to expand...
Click to collapse
Not sure if I broke a pin, but something is damaged in there And since my phone isn't under warranty it's gonna cost a lot to get it fixed. Not sure it's worth it...

My moto x play XT1562 is not detecting Sim 2 and Memory Card it only detects the Sim 1.What's the problem. Could anyone help me to get out of this problem.

Related

Hermes 8525 not detecting storage card

I have a 2gb storage card that use to work before I bricked my phone. So, I sent it to Cingular for them to fix it and they did. But now I am trying to install back the files I had on my 2gb storage card and its not showing up on the phone. Any help is much appreciated. Thank you.
i would try another sdcard
try the sdcard in a sdcardreader
if both resulted in failure i would say that
they by fixing 1 thing broke another
I think they replaced the motherboard. I dont know if they gave me a defective one.
i am having the same problem...Ive had my storage card for quite a while now and had 1g of memory used up and now all of a sudden none of my music or photos that are on the card are being shown. It still detects my storage card and that the space is used but i cant find the files anywhere.
Ozrednsx said:
i am having the same problem...Ive had my storage card for quite a while now and had 1g of memory used up and now all of a sudden none of my music or photos that are on the card are being shown. It still detects my storage card and that the space is used but i cant find the files anywhere.
Click to expand...
Click to collapse
Removing and re-inserting the card as well as performing a soft reset can make vanished files re-appear. However it depends whether there is corruption on the card.
Does the card work using a card reader on the PC?
If it does and you have tried the above, then I would copy everything from the card to the PC, reformat the card and then put everything back again. If the PC does not see all the files either then you may, if it's worth it, try some software to recover files from the corrupted card. (This os often not 100% successful, but worth a try of there is something vital on there).
Mike
I have 3 8525's that are not detecting the 2G memory card when it is inserted. I have to perform a soft-reset in order for the device to recognize it. I now the cards are good because they work in my Axim.
I have 4 2G memory cards doing this which are Kingston & Sandisk. Two of the SanDisk cards are brand new.
Are there any known issues?
I have this problem as well. I'm not sure what the source is.
I cannot even get it to work with a soft reset though.
The card I have is a 1Gb Kingston, and it definitely works because I tested it on my computer.
I guess I'll Just call Cingular when I have a bigger problem at hand.
2gb sandisk card on 8525
I used to have this proem on a brand new card. I would put it in and nothing would happen. But insert in my PC, and it works. What I did was format it to fat32 (from the factory installed FAT) put it in the 8525 and it showed up. Just to test again, tried formatting back to FAT and didn't work again. back to FAT32 and no more probs. Hope it helps for you guys.

[Q] SD Card on S4 suddenly stopped working

Hello
About 12hrs ago, everything on my Samsung Galaxy S4 phone was working perfectly fine.
I was using my camera to record a video when the playblack crashed and the phone suddenly did a restart. When the phone booted back up again, the phone could no longer read the SD Card. I did several restarts and took out the SD Card and put it back in again and still the phone refuses to see the SD Card.
I know the problem ISN'T the SD Card because when I put the SD card into an adapter and plug it into my computer, the computer can read and see everything on the card.
Any one else have this problem and know how to solve it?
My phone isn't rooted or hacked
Thanks!
djkomic said:
Hello
About 12hrs ago, everything on my Samsung Galaxy S4 phone was working perfectly fine.
I was using my camera to record a video when the playblack crashed and the phone suddenly did a restart. When the phone booted back up again, the phone could no longer read the SD Card. I did several restarts and took out the SD Card and put it back in again and still the phone refuses to see the SD Card.
I know the problem ISN'T the SD Card because when I put the SD card into an adapter and plug it into my computer, the computer can read and see everything on the card.
Any one else have this problem and know how to solve it?
My phone isn't rooted or hacked
Thanks!
Click to expand...
Click to collapse
-Go to setting/storage and check what is the status for the external SD. May be it is not mounted.
- second check if you get any other SD card to test the phone behavior with it.
lolo9393 said:
-Go to setting/storage and check what is the status for the external SD. May be it is not mounted.
- second check if you get any other SD card to test the phone behavior with it.
Click to expand...
Click to collapse
I tried a 16G SD card and it connected perfectly.
is there an App which forces the phone to mount the SD Card?
djkomic said:
I tried a 16G SD card and it connected perfectly.
is there an App which forces the phone to mount the SD Card?
Click to expand...
Click to collapse
Save your SD card content to your computer and reformat it direct from the phone. If it is successful revert back the data et voilĂ !
if not Ok it is something wrong with the memory card itself...
I have similar problem. Two days ago suddenly I got message SD card unexpected removed. That puzzled me because I didn't touch SD card at all. Turned phone off and on and seemed to be ok since yesterday. I had SD card removed message again and phone doesn't see any card anymore. I tried bunch of SD cards and no luck. Reset my phone, reinstalled firmware and still nothing. Opened even my phone check sim and SD card board connector.
All my SD card tested, formatted on PC. Any ideas?

SD Card showing Unsupported and Unmounting automatically on Android, fine in laptop

Hi,
My Sandisk Ultra 32GB microsd card is not getting mounted on my Moto X Play from yesterday on. It was working perfectly before that.
Problem in Detail: Yesterday when i tried to play some music only I realized that its not getting mounted. I tried removing the card and reinserting it. But it's not showing up any notification. When I went to 'Storage and USB' settings suddenly after reboot, its showing 'Unsupported' for a minute and is getting unmounted automatically.
Possible Cause: One of my friend connected my phone with USB cable to his laptop day before yesterday for transferring data. I dunno exactly whether its infected or he didn't eject it properly.
What all I Tried: Initially, I tried connecting it to my laptop using Card Reader. Fortunately, everything was fine inside the system. The file system FAT32, all the data it had, and no memory was unallocated. Afterwards I did a quick format and a complete format as well, with file system FAT32. Both didn't help anyway. Then I installed mini tool partition wizard. But haven't done anything with that yet.
Kindly help me with this ASAP.
Can you use your SD card with the phone ?I have the same problem - my sd card is not recognized by my MXP. There was some speculation that the SD card slot is not working properly or just damaged however all SD cards I have are working fine just nor with my phone.As of today there seems to be no fix to this bug.
Chaotick said:
Can you use your SD card with the phone ?I have the same problem - my sd card is not recognized by my MXP. There was some speculation that the SD card slot is not working properly or just damaged however all SD cards I have are working fine just nor with my phone.As of today there seems to be no fix to this bug.
Click to expand...
Click to collapse
I have tried this SD card in my friend's phone and it is working fine.
Afterwards, tried formatting the card from that phone, my laptop, (quick & complete with different names) and the tool "sd card formatter" (erased everytihng).
I even tried a factory reset of my phone.
Nothing helps. Really frustrated
try the slow format sd card option from pc...

SD card not working

Hello, I'm new here.
I'm using Moto X Style Indian version with Android Marshmallow from last 5 months. I'm using "SANDISK ULTRA microSD UHS-I CARD" with format as internal storage without any problem, but now suddenly a notification show up that "Insert your SD card", I even didn't remove my card since I put it once. I tried to insert my SD card to HTC phone, saying "Damaged SD card" with only option for format it. (I'm not able to take screenshots or click any pic)(SD card is still in my moto x style but in setting it shows "Not Inserted".)
sharan1 said:
Hello, I'm new here.
I'm using Moto X Style Indian version with Android Marshmallow from last 5 months. I'm using "SANDISK ULTRA microSD UHS-I CARD" with format as internal storage without any problem, but now suddenly a notification show up that "Insert your SD card", I even didn't remove my card since I put it once. I tried to insert my SD card to HTC phone, saying "Damaged SD card" with only option for format it. (I'm not able to take screenshots or click any pic)(SD card is still in my moto x style but in setting it shows "Not Inserted".)
Click to expand...
Click to collapse
Welcome to the world of adopted storage...
Try to power off the device, remove the card and reinsert it, then power back up. If that fails, either the card has failed or the encryption key has gotten corrupted or "lost". There isn't a lot you can do to save or resurrect it if your device doesn't see the card and unencrypt the data.
When a card is adopted as internal storage, it is encrypted and uses the ext4 filesystem, it will only work in the same device with the same key and cannot be read in any other device without formatting it back to FAT32 and wiping out all the data. There is some information here about reading the data with a Linux computer, if you have the appropriate card reader and can access the encryption key on the device.
Thanks for your reply @acejavelin,
I tried everything turn my phone off, eject card then reinsert it, still same error. Now what to do? Will I format my card with FAT32 by attach my card with PC? I know my data will not save... but I have no option.
sharan1 said:
Thanks for your reply @acejavelin,
I tried everything turn my phone off, eject card then reinsert it, still same error. Now what to do? Will I format my card with FAT32 by attach my card with PC? I know my data will not save... but I have no option.
Click to expand...
Click to collapse
Yes... Reformat it in a PC or in another device. Personally, I would not reuse the card, especially as adopted storage, since it can no longer be trusted.
Sent from my XT1575 using Tapatalk
Ok, I will also not use this card again with adopted storage. Thanks for your suggestion @acejavelin .
Seems my problem will be solved , but all my data will loss :crying:
Sounds like the problem is with your phone's SD card reader, not with the card itself. Other computers / phones will tell you the SD card is damaged/corrupted because they cannot read it (the card is encrypted), but that doesn't mean the card is actually damaged or corrupted.
You won't be able to extract your data from it unless you can get it to read the card again. I would try popping out the sim /sd card tray and shoving it back in many times, to see if eventually it will read (mine takes 2-3 tries before it will read)
If you can't get it to work you may need to contact Moto support to get a replacement under warranty (assuming you haven't unlocked the bootloader / voided the warranty)
Definitely try another card though if you have access to one, just to check and see if it will read a different card.

SD card corrupt issue

Anyone facing corrupt SD card issue on moto g5 plus ?, This happens to me each and everytime my phone got switch off due to low battery and when I boot it again my SD card got corrupted...
JJSingh said:
Anyone facing corrupt SD card issue on moto g5 plus ?, This happens to me each and everytime my phone got switch off due to low battery and when I boot it again my SD card got corrupted...
Click to expand...
Click to collapse
Still on first day of ownership with device here. Android currently reports a corrupt SD, and I recall reading that there's two options for storage under Android 7. The traditional, of keeping the SD card as a separate file system, and I think the updated handling has to do with encryption.
Will revisit post if I encounter similar issue, regarding low battery.
kuroi_tonbo said:
Still on first day of ownership with device here. Android currently reports a corrupt SD, and I recall reading that there's two options for storage under Android 7. The traditional, of keeping the SD card as a separate file system, and I think the updated handling has to do with encryption.
Will revisit post if I encounter similar issue, regarding low battery.
Click to expand...
Click to collapse
It's natural for the first time, but in my case it shows corrupt SD even after I ve already formatted it with my phone (Only if phone switches off due to low battery).
Well It gave me corrupt card error on the 3rd day of use, all I did was just restarted my phone and when it turned on It show Sd card corrupted. Although my PC was able to read it. Then i took a backuo, formatted card with phone and restored data. Hope I don't see the error again.
My card got corrupt yet again after a normal switch off and on process.
It's a 64Gb card. Don't know what to do.
gitzz said:
My card got corrupt yet again after a normal switch off and on process.
It's a 64Gb card. Don't know what to do.
Click to expand...
Click to collapse
Here the problem comes..., it's a software issue I guess, BTW there is a workaround. Connect ur SD card to a computer and scan it for errors(apply fix if needed), after that test u can use it as before. I hope it helps :good:
JJSingh said:
Here the problem comes..., it's a software issue I guess, BTW there is a workaround. Connect ur SD card to a computer and scan it for errors(apply fix if needed), after that test u can use it as before. I hope it helps :good:
Click to expand...
Click to collapse
Tried everything but not this, yes I also believe it's a software iasue coz data stays intact after it says corrupt. My 1st workaround is not switching off the phone.
Thanks
Same issue here. I bought my Moto G 5 Plus 3 or 4 days ago. Have a Sandisk 32GB (Class 10) MicroSD formatted as Internal Memory. I restarted the phone several times and everything was fine. Till one moment I wanted to take a picture, but the motorola photo app was crashing every time I wanted to take a picture. I restarted the phone and the MicroSD card was corrupt. The MicroSD was basically new, never used, only inserted once in an other phone, but not even used once to store anything. I really hope this is a software problem and not a hardware problem, and that they will fix it..
rhp07 said:
Same issue here. I bought my Moto G 5 Plus 3 or 4 days ago. Have a Sandisk 32GB (Class 10) MicroSD formatted as Internal Memory. I restarted the phone several times and everything was fine. Till one moment I wanted to take a picture, but the motorola photo app was crashing every time I wanted to take a picture. I restarted the phone and the MicroSD card was corrupt. The MicroSD was basically new, never used, only inserted once in an other phone, but not even used once to store anything. I really hope this is a software problem and not a hardware problem, and that they will fix it..
Click to expand...
Click to collapse
Report it here plz
SD Card Corruption - Lenovo Community
https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/MotoG5thGen/page/1/thread-id/1525
Was this ever fixed?? Im buying the phone and getting on Friday
Well, no OTA updates so far, so I guess no fix. I'm using my SD card as external storage (Not formatted as internal) and I had no issues so far. The only downside is that you can barely move any apps to the SD formatted like this. But with the internal storage space of the Moto G it should be enough for now. I hope tough they fix it in the future. I'm wondering tough if it's not an Android issue. I wasn't lucky so far with internally formatted SD cards, on my previous phone if the phone crashed for whatever reason, anything that has changed on the SD since the last reboot would disappear. So I wonder if it's an global android issue.
I'm getting corruption errors with two brand new 32GB and 16GB Toshiba Exceria M302/EA microSD cards (http://www.toshiba-memory.com/cms/en/products/microsd-cards/exceria/exceria-pro-m302-ea.html).
Now I'm testing an old 16GB SanDisk Ultra and it seems to be working but I fear it won't last.
I have a G5 XT1676 with stock NPP25.137-15 and no updates available.
No corruption issues here. I bought a Sansdisk 128GB Ultra card. Ive been using the phone for a couple of months now. I have 80GB worth of music on it and I have photos saved to the card. I think the quality of your SD card will have a lot to do on seeing this issue. Good luck
Similar issue with 32 GiB Lexar SDHC, brazilian G(5)+
Greetings,
The same thing just happened to me: after a manual shutdown {1}: SD reported as corrupted, but reads fine on a Mac. The SDHC card is a 32 GiB Lexar and my G(5)+ is a stock factory unlocked brasilian version.
This did not happen in the prior manual reboots, since I got it in March.
{1} Launcher3 was throwing "not responding" warnings and Google Cards was very laggy, so I manually rebooted the phone after clearing Launcher3 cache and storage.
Cordially,
GemSev.
GemSev said:
Greetings,
The same thing just happened to me: after a manual shutdown {1}: SD reported as corrupted, but reads fine on a Mac. The SDHC card is a 32 GiB Lexar and my G(5)+ is a stock factory unlocked brasilian version.
This did not happen in the prior manual reboots, since I got it in March.
{1} Launcher3 was throwing "not responding" warnings and Google Cards was very laggy, so I manually rebooted the phone after clearing Launcher3 cache and storage.
Cordially,
GemSev.
Click to expand...
Click to collapse
Update:
So far, all attempts at formatting in-phone stall, in both internal and external modes, at 20% and 30%, respectively.
Waiting for another SD card to arrive for further tests.
Enviado de meu Moto G (5) Plus usando Tapatalk
My Lexar card just died after a reboot it was working fine in my m8 before I got the moto g. When I plug in the card to my pc I can see all the files but they are write locked so the card is effectively dead.
Subscribed. I am also seeing the SD Card Corrupt on bootup. Wonder if it's bootup or restart/shutdown that messes it up? Tryinig to eject media, turning phone off and booting to see if it's happening on boot time or on restart/shutdown.
EDIT: Didn't have to go that far.... I press EJECT, then took out, inserted back in, CORRUPTED. Must be the EJECT or SD Prepare sequence? Or maybe an encryption issue (when re-inserted it has new keys/whatever encryption it uses?)
EDIT 2: I rebooted phone (power button until it rebooted) and SD Card shows CORRUPTED. It's either not updating the FAT table or must be the SD Prepare sequence corrupting it. I inserted the corrupted SD card on Windows and it showed "You need to format the disk in drive before you can use it." and no matter what format I use it gives me the message format not recognized on the phone.
I ejected the card via OS and checked on PC, CORRUPTED.
I HARD ejected the card and checked on PC, CORRUPTED.
I rebooted phone (power button until it rebooted) and ejected the card before boot and SD CARD is
CONFUSED!!!
It's like the card is good until it powers off, then it's no good.
CONFUSED!!!
Regret not getting the 64GB version now...if that's all I am going to have.. Moto needs to address this issue...
Fixed my SD card
This same thing happened to me.
I repaired my SD card by taking my SD card out of my phone and connecting it to my computer using a micro SD adapter.
When you click on the card's drive letter in Windows Explorer it will probably say 'This drive is corrupt and inaccessible'.
So I opened up the run box by pressing 'Windows Key + R', typed in 'cmd' then 'enter' to open the command prompt.
Then I typed the command 'chkdsk (drive letter of your card) /f'
for example: 'chkdsk D: /f'
Press enter and then chkdsk will run and should repair your card.
You should now make a backup of the files on your card just in case this happens again.
sd card is not even showing so how to format it
guys i have a samsung 16gb sd card it was lost and i found it after 2 days and now it is not even showing in any phone any pc.... i think its pin has tempered but if there is a way to fix it then tell me
The same happens to me, Moto G5 (NOT Plus). All cutom and stock ROMs have had this SD card being corrupted after a boot, came here for help but as I see, there's still no solution to this problem. Gosh, I'm starting to hate this device, buttons are not clicky anymore!
Last time i tried to make my SD card work, after watching a coupple of videos from my SD card, it couldn't read it anymore, I had to format it again, practicaly I can't use my device with SD cards. (Sandisk 16GiB Class 10)

Categories

Resources