Database Users

[Q] No Sound and No Phone Calls After Updating Firmware and Rom, what should I do?

I have used custom roms for a while about 4 years on various models, I consider myself to know enough to get the job done and sometimes I know enough to get myself in trouble.
I ungraded my Galaxy S4 Sprint phone firmware to NAE from (http://forum.xda-developers.com/showthread.php?t=2338919), and then I put the KitKat rom from (http://forum.xda-developers.com/showthread.php?t=2650706), and when it came up, it did not have Data or Cell connectivity, (Said Unknown in settings screen) it had Wifi, and it had NO SOUND at all. So I moved back and put a 4.3 rom on there, and I got back the Data and Cell connectiviy, but still no SOUND at all, and when I used the Dialer app and dial a number it went to a white screen and then locked up and Force Closed.
Then I tried to go back and put MK2 firmware on from that same post above with same results. I have tried many ROM's of many varieties of Android and NO SOUND at all.
I am using Philz Recovery and doing the Wipe for Clean Install many times and then rebooting back into recovery mode before I install any Rom. I am using Odin 3.07 for the Modem firmware updates and have no indication that they are installing wrong.
I have searched for the solution on these forums and googleing it for the better part of 4 hours (At a late night job). I have not been able to fix it.
Please help. I have wifi, I can text and receive texts. I can not make phone calls or recieve phone calls. I can not play sounds or hear any sounds come from phone. Haptic response happens when it should.
I plan on going and downloading one of the Sprint Stock Roms to take it back to stock through and through to see if that helps and will post it that works, but if there is another solution with detailed steps to take, let me know.

[SOLVED] No SOUND after update.
micah.weihert said:
... I plan on going and downloading one of the Sprint Stock Roms to take it back to stock through and through to see if that helps and will post it that works, but if there is another solution with detailed steps to take, let me know.
Click to expand...
Click to collapse
And that Plan worked. I downloaded the stock MK2 rom from sammobile website, using the free signup and then I used Odin 3.09 putting that rom in the AP spot.
Afterwards, I was Knoxed and Un Rooted, but I had SOUND where as before I did not.
So back to the process of de-knoxing and rooting.
I did find this process on XDA finally. Thanks.

micah.weihert said:
And that Plan worked. I downloaded the stock MK2 rom from sammobile website, using the free signup and then I used Odin 3.09 putting that rom in the AP spot.
Afterwards, I was Knoxed and Un Rooted, but I had SOUND where as before I did not.
So back to the process of de-knoxing and rooting.
I did find this process on XDA finally. Thanks.
Click to expand...
Click to collapse
i'm having thesame issue, flashed NAE modem and every ROM after that has had no sound, constant re-boots, locking up, some ROMS work fine, others are unusable, but they all have the same problem: no sound. I'm goin g to flash back stock like you did, glad i searched before i created a thread just like yours, wish me luck.

[Q] unknown baseband version, empty hardware version

Here's the story
1. this phone wouldn't boot up after the OTA update, the screen read "firmware upgrade encountered an issue.
please use software repair assistant & try again."
2. used odin 3.09 to reflash pit and the latest nc4 official firmware (I know it can't be rooted, but that's the only choice I have).
3. phone came back alive, worked for t-mobile and verizon sim cards.
Problem:
after a few hours or maybe a day, or maybe a restart, phone won't detect sim card, baseband version shows unkwown, hardware
version is empty, imei, network, MIN, PRL version, ERI version, imeisv, iccid are all "unknown".
What I have done:
phone will be back to normal if I flash the firmware again, I've use odin 3.09 and kies 3 many times.
I also tried flashing different modems, for ex, MI9, MJE, NC2 even NC4. But phone will keep restarting, sometimes the phone is working after
a few restarts. But eventually I will have the same problem again.
I was wondering if someone could point me to the right direction?

nicedog said:
Here's the story
1. this phone wouldn't boot up after the OTA update, the screen read "firmware upgrade encountered an issue.
please use software repair assistant & try again."
2. used odin 3.09 to reflash pit and the latest nc4 official firmware (I know it can't be rooted, but that's the only choice I have).
3. phone came back alive, worked for t-mobile and verizon sim cards.
Problem:
after a few hours or maybe a day, or maybe a restart, phone won't detect sim card, baseband version shows unkwown, hardware
version is empty, imei, network, MIN, PRL version, ERI version, imeisv, iccid are all "unknown".
What I have done:
phone will be back to normal if I flash the firmware again, I've use odin 3.09 and kies 3 many times.
I also tried flashing different modems, for ex, MI9, MJE, NC2 even NC4. But phone will keep restarting, sometimes the phone is working after
a few restarts. But eventually I will have the same problem again.
I was wondering if someone could point me to the right direction?
Click to expand...
Click to collapse
When you flashed the different modems, did you check settings/about the phone to verify that the modem flash " took"? Recommend entering Odin from power off, especially when flashing modems. FWIW, I'm not at all sure this will fix your problem, but it's worth a shot.

cam30era said:
When you flashed the different modems, did you check settings/about the phone to verify that the modem flash " took"? Recommend entering Odin from power off, especially when flashing modems. FWIW, I'm not at all sure this will fix your problem, but it's worth a shot.
Click to expand...
Click to collapse
Yes I did. The baseband version showed MI9 when my phone was still working properly.

nicedog said:
Yes I did. The baseband version showed MI9 when my phone was still working properly.
Click to expand...
Click to collapse
OK. Hopefully someone else will chime in with some suggestions.

one more thing I've done many times so far is, sometimes a full reset will bring it back to normal too.
settings -> backup and reset -> factory data reset.
I don't mind bricking my phone, but maybe someone knows other possible way, say, flashing EFS? I don't even know what that is.
I've been searching for the right solution but I haven't found one yet.

Never ever give up!
I'm the OP and I finally got it working. I simply ran EFS Professional v2.1.73, did a backup and restore of the EFS. That's it!

Did you figure out what efs is?
Sent from my SM-N900V using XDA Premium 4 mobile app

It didn't last long, and using EFS profession for EFS backup/restore never worked again.
I then saw this page the other day,
http://forum.xda-developers.com/showthread.php?t=2610757
So I used odin to flash
pit
official kitkat rom
I also checked these two,
erase nand
erase EFS
the phone booted up fine, I then turned it off and entered recovery mode, did a data and cache wipe, then booted up the phone again, that brought back my imei, my sim card worked again.
Unfortunately I'll lose it again once I flash a custom rom, or perhaps even a reboot.
I'm still searching for a permanent solution. But at least now I can use my sim card with a stock rom

Rom based on which region?
nicedog said:
It didn't last long, and using EFS profession for EFS backup/restore never worked again.
I then saw this page the other day,
http://forum.xda-developers.com/showthread.php?t=2610757
So I used odin to flash
pit
official kitkat rom
I also checked these two,
erase nand
erase EFS
the phone booted up fine, I then turned it off and entered recovery mode, did a data and cache wipe, then booted up the phone again, that brought back my imei, my sim card worked again.
Unfortunately I'll lose it again once I flash a custom rom, or perhaps even a reboot.
I'm still searching for a permanent solution. But at least now I can use my sim card with a stock rom
Click to expand...
Click to collapse
Can you please tell the stock rom based on which CSC ? or country ?
I'm having the same issue. Lost baseband and imei, but never got it recovered. even with stock.

I use this one,
ALL_VZW_N900VVRUCNC4_N900VVZWCNC4_1487472_REV03_user_low_ship_MULTI_CERT.tar.md5

http://www.trueandroid.com/2014/05/n900vvrucnc4-android-442-kitkat.html

Same boat brother, this is what I've posted. So far I'm a week in this situation, battery pull brings it back, any mod like Xposed with module where you have to reboot looses the baseband, IMEI etc. I have backup of the EFS and restored it multiple time with no joy.
Need some advice guys for Verizon my Note 3, I'm currently stock NC4 ready to. flash this bad boy ROM, after root access with TowelRoot, installation of BusyBox and Supersu no SafeTrap yet. Once I reboot in this state, I have the Baseband unknown under Settings-About Phone status all unknown info on IME etc etc. Off course I loose 4G signal all together. I may reboot again and it comes back. I know about EFS partition corruption and have multiple backup of My note 3 EFs partition. Even with restore it would still happen. I have exhausted all my knowledge learned throughout the years from you guys. But, I'm asking some help again. I am very familiar with all the terms about flashing/rooting so please feel free to throw some genius on how I can fix this thing.
Sent from my SM-N900V using Tapatalk

PLEASE HELP!! Samsung Galaxy S4 i337m Fido cannot make phone calls!

Hello, I hope you can help me with my problem.
I am using a Galaxy S4 i337m Canadian Version locked down to Fido. I was trying to install Google Play Edition 4.4.4 from here: http://forum.xda-developers.com/showthread.php?t=2537495. I installed TWRP, did a full wipe, and then flashed the GPE zip. It rebooted, most things seemed to be working, except it showed 'No service', and could not make any calls. It would start to call, then the screen would go black and it would lock up. I went back to a stock rom, but was still getting the same problem.
Now Data is working, and wifi, but cannot make calls. I have checked the APN and all checks out. I flashed the modem.bin file proper for my device via TWRP, I tried via Odin, but it fails in Odin.
I did 2 previous ones for family members, exact same phone, same carrier, with no problems. I don't know why this one is doing this. I have backed up and restored efs with EFS Professional, did not help. Please, please any suggestions.
Thank You.
Edit: I have also left the battery and sim out of the phone for 2 hours to no avail.
Edit: I have tried 5 different 4.4.2 stock roms, all have the same outcome. Cannot make calls, trying to fails and makes the phone lag out. Wifi and data are working, IM sort of works. It says it cannot send, but then 10 mins later the recipient gets it. Still cannot flash modem.bin files in Odin, install goes to the end, then says Fail all in red. I can install successfully the .zip via TWRP though, but it changes nothing. Have tried a few different Canadian modems.
Fixed: Installed stock firmware: I337MVLUFNE1_I337MOYAFNE2_I337MVLUFNE1_HOME.tar, and everything came up as normal. Wiped, flashed Google Play Edition 4.4.4, working flawlessly. Note: Firmware I337MVLUFNC1_I337MOYAFNC1_I337MVLUFNC1_HOME.tar didn't work, even though it was older and only a month apart from the FNE1....your phone likes what it likes I guess. The reason it took so long is it took between 6 to 36 hours to download from some of the 2012-2013 links given at 5-15kbps, I had to just wait and try other things while waiting for the 1.5GB Firmwares to download so I could try them.

[Q] Phone wouldn't connect to WiFi with Stock Rom & won't play any SOUND OR MEDIA

I've spent a lot of time now trying to fix my phone and i'm really quite worried.
It's a Samsung Galaxy S4 SGH-I337M (CSC I337MOYAAAMDJ, Baseband I337MVLUAMDJ, version 4.2.2).
I have had CM 10 on it running perfectly fine for about a year. I decided to update it though and didn't know that you could update CM right from the phone , so I downloaded the software from their site onto my phone and onto my PC. Followed the instructions installation froze and didn't move forward for over a day .... so I gave up.
I went looking for and downloaded the phone's stock firmware for both my carrier (Virgin Mobile, Canada) and for Bell's, so I installed TWRP with Odin 3.07 without issue. When I install the stock firmware my WiFi will not turn on.
So i've tried installing several rom's putting them on the SD card and using TWRP on my phone and i've found out that if I use Goldeneye and tell it my phone is an I9505, or hyperdrive (I9505) or at the moment Google Play Edition (JFLTE 5.01, kernel = Googy-Max3) that the WiFI DOES TURN ON as soon as the rom is loaded !!! So I thought I was good, but no
When flashed with either it's stock I337M firmware or these custom I9505 rom's my phone will play no audio. Chrome just crashes if I go to play any music or video. If someone call's, the ringer doesn't work but after several 'rings' my phone start's to vibrate indicating they called (aka the dialer lags out and then crashes). I can make calls too but when I talk the recipient can't hear me, nor I them.
It downloaded and re-installed all the app's of my google backup totally fine and using wi-fi. It play's games fine (but with no sound), i can txt fine, etc. It notices and connects to the network (Virgin Mobile) fine (I turned off wifi and tried downloaded stuff, txts go back and forth, and my phone labels Virgin)
I'm on a stupid 2 year contract and this phone cost $650 at the time I got it. It's knox 0x1 so no warranty to have it repaired. Does ANYONE have ANY idea what might be causing my phone not to play any sound's? I've tried pretty much everything I can think of.
I'd be willing to live with a totally cripples phone ... but it's got to at least work for receiving or sending phone calls and this sound issue crashes the dialer and even if I manage to pickup when it's vibrating before the other person has hung up there's no sound, neither of us can hear each other .
Does ANYONE have ANY idea what could be doing this or how to fix it? I'm so depressed and worried right now that I just a phone I spent a lot of money and am on a stupid contract on :/. I fixed the wifi problem by flashing with a rom that 'makes it' a GT-I9505G, baseband I337MUMUAMDL (v 5.0.1) (vs SGH-I337M, baseband I337MVLUAMDJ (v 4.2.2)), but the same sound and audio/media problem exist's no matter what firmware or version the phone ends up being .
I should have just left it with CM as it was but *sigh* here I am, please help.

masterof1010 said:
I've spent a lot of time now trying to fix my phone and i'm really quite worried.
It's a Samsung Galaxy S4 SGH-I337M (CSC I337MOYAAAMDJ, Baseband I337MVLUAMDJ, version 4.2.2).
I have had CM 10 on it running perfectly fine for about a year. I decided to update it though and didn't know that you could update CM right from the phone , so I downloaded the software from their site onto my phone and onto my PC. Followed the instructions installation froze and didn't move forward for over a day .... so I gave up.
I went looking for and downloaded the phone's stock firmware for both my carrier (Virgin Mobile, Canada) and for Bell's, so I installed TWRP with Odin 3.07 without issue. When I install the stock firmware my WiFi will not turn on.
So i've tried installing several rom's putting them on the SD card and using TWRP on my phone and i've found out that if I use Goldeneye and tell it my phone is an I9505, or hyperdrive (I9505) or at the moment Google Play Edition (JFLTE 5.01, kernel = Googy-Max3) that the WiFI DOES TURN ON as soon as the rom is loaded !!! So I thought I was good, but no
When flashed with either it's stock I337M firmware or these custom I9505 rom's my phone will play no audio. Chrome just crashes if I go to play any music or video. If someone call's, the ringer doesn't work but after several 'rings' my phone start's to vibrate indicating they called (aka the dialer lags out and then crashes). I can make calls too but when I talk the recipient can't hear me, nor I them.
It downloaded and re-installed all the app's of my google backup totally fine and using wi-fi. It play's games fine (but with no sound), i can txt fine, etc. It notices and connects to the network (Virgin Mobile) fine (I turned off wifi and tried downloaded stuff, txts go back and forth, and my phone labels Virgin)
I'm on a stupid 2 year contract and this phone cost $650 at the time I got it. It's knox 0x1 so no warranty to have it repaired. Does ANYONE have ANY idea what might be causing my phone not to play any sound's? I've tried pretty much everything I can think of.
I'd be willing to live with a totally cripples phone ... but it's got to at least work for receiving or sending phone calls and this sound issue crashes the dialer and even if I manage to pickup when it's vibrating before the other person has hung up there's no sound, neither of us can hear each other .
Does ANYONE have ANY idea what could be doing this or how to fix it? I'm so depressed and worried right now that I just a phone I spent a lot of money and am on a stupid contract on :/. I fixed the wifi problem by flashing with a rom that 'makes it' a GT-I9505G, baseband I337MUMUAMDL (v 5.0.1) (vs SGH-I337M, baseband I337MVLUAMDJ (v 4.2.2)), but the same sound and audio/media problem exist's no matter what firmware or version the phone ends up being .
I should have just left it with CM as it was but *sigh* here I am, please help.
Click to expand...
Click to collapse
try with this firmware
lets me see

k thanks i'll try it (once it's slow download is done) and update this post. Looks the same except I guess it's android v5.0.1 (well and it's a different CSC/PDA).
K well i've tried that firmware and it's given me some abnormal problems.
Odin typically just writes in like two minutes and boom done, but when I tried to flash with the firmware you suggested like every 15 seconds it would say ...
"Receive Response from boot -loader"
"Transmission Complete.."
"Now Writing .. Please wait about 2 minutes"
It kept cycling through those 3 messages until it FINALLY finished and it say's PASS but it took 9 min 53 seconds which is like 5 times longer then it's ever taken.
Wheather this is relevant or not i'm not sure just trying to give as much details as I can.
Anyways, after booting the phone the samsung logo came up as usual and usually it takes like 5-10 min sitting at this logo before the phone completes loading, presumably setting up the firmware I imagine.
It's been now sitting at that logo for over 20 minutes and i'm about to try wiping with TWRP the davlic cache/cache/data/internal and either trying again with odin (v3.07) OR
If that contines to not work I might put the tar.md5 on the external SD card and recover a saved backup I have on the SD card (with the stock firmware I had before that doesn't allow Wi-Fi to be enabled nor audio/media to play) and use Mobile Odin Pro .apk (I paid for the pro version) from within that restored recovery to flash the firmware you suggested to my phone again.
This is probably redundant but I just figure I might as well try absolutely everything I can possibly think of with your firmware.
If you have any idea why I might be experiencing these abnormal Odin flashing and/or initial loading conditions of the firmware you (or anybody ) suggested i'd appreciate any advice you can give.
I'm going to try and reflash with Odin on my PC again right now (i'm certain thing's like the USB cable are fine and my PC and phone can transfer data without issue .. but that's why i'm going to try mobile odin if after this next attempt doesn't work either).
I'll keep the thread updated, any and all advice is welcomed and highly appreciated
EDIT: OMG it made a like startup theme sound ... that's the first time it's outputted sound in 3 day's !!! It's at the Samsung screen loading the newly flashed firmware so hopefully that completes because wow my phone made noise finally !! Now to wait, and wait....

It won't go past the Samsung logo. So I guess i'll try Mobile Odin. I don't have much faith but it's worth trying.
Uh the backup of the stock firmware I made won't load ... but the hyperdrive rom did. Sound and the dialer work perfectly fine in this rom now, so I guess thing's are more or less fixed. Even though i've wiped the cache/davlic/internal/data in order to prepare to flash the other firmware or this hyperdrive rom (I wipe it every time) in this rom it's reporting my phone's baseband to be I337MVLUGOC4 which is that of the firmware you suggested ...
I'd still rather not use this rom, I thought it was ok at first but meh i'm going to try to go back to CM (after all this *rolls eyes*), trying to use Mobile Odin to install the firmware that you recommended and that appears to have ... somehow fixed the sound can't detect the model of my phone and is dumping, this is not something that has happened with the app before so I don't think i'll be flashing the firmware you suggested.
If it did something to globally fix the crashing when an app was instructed to play audio as it appears to have I guess i'm going to just go download the full CM now, put it on the SD card and install it with TWRP.
So uh, not 100% there yet but it does appear what you've suggested has solved my problem (because worst case scenario i'll just be stuck with the Hyperdrive rom ... but i'll have a working phone) so thanks so much bud I was quite upset and worried about what I was going to do still paying off a useless phone on a contract i'm stuck with for another year still.
I suppose there's no real need in continuing to update this thread as it appears my problems are solved and all that's left are things i'm doing not to fix anything but just because of personal preference over what rom to use but if you want to know anything more just ask, otherwise thank you so much you saved my ass and i'm very grateful.

Unable to flash stock firmware

Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed

I'm having a similar issue. This afternoon, 2 apps threw errors and closed. I rebooted, which apparently was the wrong thing to do. The reboot stalled on the AT&T logo and stayed that way for 5 min - the unit became very hot & the power button did not respond, even while holding it down. I got into recovery, cleared the cache and factory reset, then rebooted. The unit came back up and started reinstalling everything. I took it back down into the download status and attempted to reload 935x via Odin, only to stall at "initialzation" [sic] as you did. I got out of that after waiting for some sort of response. SuperSU was still in my apps as was Root Checker. Root Checker indicates the system is rooted. SuperSU indicates it needs the binary updated. BusyBox and TiBu indicate they cannot find root. I deleted all the root apps and tried reinstalling root via adb which completed successfully, but the same outcome with all the root apps. So I'm not sure if I'm still really rooted as Root Checker claims, or not.
EDIT: I just saw that I have 2 "Knox Settings" apps. Clicking on either returns, "Unfortunately, Container Agent2 has stopped."

use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.

NovaEDM™ said:
Hello, my SM-G935A is rooted, and I have 2 issues with it. Firstly, I'm unable to receive texts or phone calls (I can send them), and I've tried a factory reset and I even got a new SIM, but nothing worked. I think if I flash stock firmware, it might fix the issue. Second problem, when I go into download mode and select my AP in Odin and press start, my phone gets an error and Odin freezes at Initialization.
Any help would be appreciated. I would prefer to fix the texting issue, as I don't want to return the phone to ATT. In either case, the Odin issue needs to be fixed
Click to expand...
Click to collapse
I was having the exact same problem you had with Odin. It seemed I was able to flash stock firmware using this version of Odin: http://www.mediafire.com/download/2t2sjqxtogbkafk/odin_3.12.3.rar

rob219 said:
use the odin from the stock firmware thread to flash it again. if it fails you can flash the u firmware and then the stock again. then you have to use a different odin if you want to flash the root api file the one you flash the firmware with wont work. also there is help in one of the threads about fixing the volte problem so you dont have to turn it off to get calls. i didnt have to do it as using the odin i mentioned fixed it for me when i came from the u firmware.
Click to expand...
Click to collapse
did you have any problems with the u version of the s7 edge firmware, like the fingerprint scanner not responding? i am on that version and cant get any odin version or any version of s7 edge g935a firmware to flash, tried unrooting and was forced to use the U version of the s7 edge firmware, everything works except the fingerprint scanner, cant get back to full stock firmware, need help!

im having the exact same problem, when i put my phone into download mode and flash the stock at&t firmware, Odin get stuck in "initialization" and my phone screen displays and error message.

Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.

nicetucu said:
Same stuff was happening to me, I went back to stock and took the update. When your phone stops working as an actual phone, it's time to roll it back.
I played with it for a week and my phone was so freaking hot (with hot weather) equals a wait and see if this gets more stable in the near future. I did use the Odin 3.12.3 mentioned by King James III. Honestly, I did so many things to get it back to stock I forget what actually worked (it was the wee hours of the morning and I was spent). Don't give up guys, it will and can work.
edit: It may be as simple as not right clicking Odin and running it as Administrator.
Click to expand...
Click to collapse
I used Odin_v3.12.3_Patched_SHA256 to flash the 935U Firmware then used Odin3_v3.11.2 to flash the June Firmware release.