Fingerprint unlock doesn't work anymore, only PIN - Verizon Samsung Galaxy S7 Edge Questions & Answers

After i update to latest build, wow there is a problem. Even if I set up the unlock with fingerprint, everytime I tried to unlock with fingerprints I get the message "due to protection settings use your pin instead of your fingerprint". But i already activated the fingerprint unlock. I tried to wipe cache, to delete and re-memorize che fingerprints, nothing. How can i do?
EDIT: problem found: http://forum.xda-developers.com/galaxy-s7/help/security-policy-prevents-fingerprint-t3354270

Wow thanks for the update mate.
So I either choose to stay on the old version and put up with the issue described in this thread or I update and put up with the issue described in the thread you linked.
I use a greenify widget to lock and greenify apps, as well as a regular lock screen widget most times to lock my phone. So it sounds like this new mm security feature would bother me a lot more than the bug described in this thread.
I'm gona hold off on updating until google comes to there senses and disables this useless security feature. If you could please post on this thread with any updates on this bug, that would be greatly appreciated.
From one stupid fingerprint bug to another. There's no way to win any more

Related

Pattern lock fix -- 2

A bit of a continuation on this thread started by haykuro some time ago; http://forum.xda-developers.com/showthread.php?t=485988
The problem is that a forgotten gesture pattern can't be RELIABLY reset using the too-many-tries approach, only using the WIPE approach.
Up until now, it has been possible to disable the pattern lock such that it will no longer prevent you from unlocking the device, but the existing pattern is still stuck in the phone, preventing you from re-enabling it, since you STILL don't remember the old pattern, AND you can't simply go in and change the pattern because to change it, it asks you to enter the OLD pattern, which you'll remember, you don't remember. I guess the reason for this is that if somebody is messing with your phone, they won't be able to lock you out by changing your lock pattern.
I haven't seen anybody actually post this solution, so here it is...
rm /data/system/gesture.key
** you need root.
Simple. Now the big question is why isn't this gesture key stored in the sqlite database along with the lock enabled and permanently locked out settings?
Probably a good idea to disable the gesture first.
re: continuation
IS this regarding Haykuros G1 pattern lock fix? PLease elaborate if so. Thx much!
By the way
I remember my pattern and looking for the easiest way to get back in my phone. Is your fix in addition to Haykuro's? Or stand alone? Please advise. Thx
It might work standalone, haven't tried. Depends on what kind of checks the software makes.
Note that there are two locked-out states that you can be in;
1) forgot pattern
2) forgot pattern and tried too many times (permanent lockout).

[Q] Lock Screen Options Greyed Out After 4.4.2 Update

I just updated my Verizon Samsung Note 3 to the 4.4.2 version of Android OS via OTA. I couldn't figure out how to get the Camera app to display on my lock screen, so I went to my "Lock Screen" settings and found something wrong. I had the Swipe Pattern as the unlock type at the time, and my only options where to change to "PIN" or "Password". I changed it to PIN, hoping that I could change back, but no luck, I am now only able to choose "PIN" or Password" for my lock screen options while the rest are greyed out and it still does not show an option to enable the camera app shortcut on my lock screen.
What I tried to do so far:
Cleared all cache on device
Disabled "Lookout" for being a device manager
Cleared certificate for "FoxFi" app
Rebooted several times (I read somewhere that doing a factory reset did not work either)
I'm hoping this is not a permanent bug in the 4.4.2 OTA update from Verizon. Does anyone have a solution?
JustWulf.com said:
I just updated my Verizon Samsung Note 3 to the 4.4.2 version of Android OS via OTA. I couldn't figure out how to get the Camera app to display on my lock screen, so I went to my "Lock Screen" settings and found something wrong. I had the Swipe Pattern as the unlock type at the time, and my only options where to change to "PIN" or "Password". I changed it to PIN, hoping that I could change back, but no luck, I am now only able to choose "PIN" or Password" for my lock screen options while the rest are greyed out and it still does not show an option to enable the camera app shortcut on my lock screen.
What I tried to do so far:
Cleared all cache on device
Disabled "Lookout" for being a device manager
Cleared certificate for "FoxFi" app
Rebooted several times (I read somewhere that doing a factory reset did not work either)
I'm hoping this is not a permanent bug in the 4.4.2 OTA update from Verizon. Does anyone have a solution?
Click to expand...
Click to collapse
Someone had suggested going to the security tab and clearing the certificates cache or something like that ... I am at work so don't have my phone in front of me , but that enabled them to change a bug wth the foxfi app. So maybe that will help you change the lockscreen security settings.
mjh68 said:
Someone had suggested going to the security tab and clearing the certificates cache or something like that ... I am at work so don't have my phone in front of me , but that enabled them to change a bug wth the foxfi app. So maybe that will help you change the lockscreen security settings.
Click to expand...
Click to collapse
I went ahead and cleared all of the trusted certificates by going to "Settings > Security > Clear credentials" and IT WORKED! I can now select any of the unlock types and the camera app shortcut is now functional. Thanks for the help.
JustWulf.com said:
I went ahead and cleared all of the trusted certificates by going to "Settings > Security > Clear credentials" and IT WORKED! I can now select any of the unlock types and the camera app shortcut is now functional. Thanks for the help.
Click to expand...
Click to collapse
your welcome ! Glad it worked and got you up and running :good:
Clear credentials is grayed out for my phone. Any solution to that?
as a side not for those of you with root still you can make any of your widgets full size upon waking the phone on the lock screen which is pretty cool. you use a module for Xposed called Maximize Widgets
answer
nyeazyone said:
Clear credentials is grayed out for my phone. Any solution to that?
Click to expand...
Click to collapse
It looks like you have most likely encrypted your SD card, which forces you to have security installed. Go into settings>storage and uncheck phone storage encryption and sd card encryption and see if that resolves your issue.
guys i have the same problem,i can't find a solution i have cleared the credentials cache and no solution
mjh68 said:
Someone had suggested going to the security tab and clearing the certificates cache or something like that ... I am at work so don't have my phone in front of me , but that enabled them to change a bug wth the foxfi app. So maybe that will help you change the lockscreen security settings.
Click to expand...
Click to collapse
Thanks for the tip, I've had the same problem with my S6 edge plus and I was pulling my hair out over it but this worked ??
mine credentials are also grayed out on Galaxy S3 LTE 4.4.4. and i dont have a password active and i also added a password to sdcard and i decrypt it after and changed back to swipe. i also disabled all device administrators as well. my phone was optus until i unlocked the network. (mines Rooted as well) the thing is, my lock screen widgets, custom msg, and Multiwindow is locked and the widgets is the most important, but i cant get them if my credentials are locked out.
plz help. i just got this phone (was some randoms but because the person didnt need i got.)
dragonkiller96 said:
mine credentials are also grayed out on Galaxy S3 LTE 4.4.4. and i dont have a password active and i also added a password to sdcard and i decrypt it after and changed back to swipe. i also disabled all device administrators as well. my phone was optus until i unlocked the network. (mines Rooted as well) the thing is, my lock screen widgets, custom msg, and Multiwindow is locked and the widgets is the most important, but i cant get them if my credentials are locked out.
plz help. i just got this phone (was some randoms but because the person didnt need i got.)
Click to expand...
Click to collapse
Dont Worry i fixed it, but i think people should try this any. what was happening was my Galaxy s3 was in Easy Mode for somereason what that does is disables Lockscreen options like widgets and Multi-window, so if the credentials dont work, see if you have Easy Mode on, because after 2 weeks of frustration, disabling Easy Mode fixed it for me.

[Q] Smart Lock enabled but temperamental in Lollipop / N910FXXU1BOC3

So after a bit of digging around and research, I managed to find and enable Smart Lock. For those of you who didn't know, it's hidden under Security > Trust Agents. After you've enabled, a new 'Smart Lock' menu appears at the bottom of the Security settings menu where you can manage your Smartlock features. Interestingly, it also features the new 'on-body detection'.
So I set it up about 3 days ago but it doesn't always work for me and I'm questioning if it works at all. My lock screen is set to re-enable after 10 minutes of inactivity so it may just be that I logged in during this time and thought that it may be working. I have 3 differen't ways of using smart lock, all of which are enabled: 1= Bluetooth devices including my Moto 360 which is always connected 2=Location, my home address and 3=On-body detection.
But yeah, as I say, it doesn't seem to be working as 90% of the time, I still have to enter my pin to access my phone. Anyone else tried this or willing to test it out? I'm running the first N910FXXU1BOC3 release from Netherlands/Samsung Experience stock.
bumpy - Anyone!?
Went out of the country and decided to try it out, was working great, but here and there I noticed that the phone gets unlocked in the pocket on second day of using this feature, my pictures and music folder has been deleted, I suspect that it happened accidentally in the pocket... Don't have any other explanation. I would avoid this feature while traveling or if you have to pull out phone quite often.
I'm also having the same issue, mine doesn't work when using Smart lock with my Moto 360, it keeps asking for my finger print to unlock...
I have used On-Body Detection and I can say that it worked great from my point of view. One thing to mention, i don't keep my phone in the pocket of my pants, always pocket of my jacket so did not have any issues with unlocking by itself and performing random operations.
But on BOC3 i did notice that the phone was constantly awake and one of the things i tried was disabling on-body detection i can see now that the wakelock issue was resolved and i'm getting a estimated 3 Days left on 80% battery. From my point of view this is more important that unlocking the phone easier
And regarding the trusted devices part and pairing with a smartwatch, i don't see the security benefit of that as the Bluetooth range is quite big. From a security point of view, trusted devices based on a Bluetooth link is not a good idea.
Its not working at all for me with 'Trusted Devices' - I use my Motorola 360 as a trusted device and it all confirms its set up. The only change it actually makes though is that when I wake up my phone, I have to swipe up to access my pin entry screen. Whereas if I disable smart lock, I get straight to the pin entry screen! This was a completely clean flash of BOC5 (Lux) all data, system, cache, etc was wiped and formatted before install through ODIN.
maverick1103 said:
I'm also having the same issue, mine doesn't work when using Smart lock with my Moto 360, it keeps asking for my finger print to unlock...
Click to expand...
Click to collapse
Iggy82 said:
Its not working at all for me with 'Trusted Devices' - I use my Motorola 360 as a trusted device and it all confirms its set up. The only change it actually makes though is that when I wake up my phone, I have to swipe up to access my pin entry screen. Whereas if I disable smart lock, I get straight to the pin entry screen! This was a completely clean flash of BOC5 (Lux) all data, system, cache, etc was wiped and formatted before install through ODIN.
Click to expand...
Click to collapse
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Smart Lock works awesome on my phone. I have my truck's bluetooth as a trusted device and I set up my home as a trusted location. Both work flawlessly but one thing I had to do was add an additional location for my home along with the preset "Home" location I had set up in Maps a long time ago. It wouldn't work until I manually added the 2nd home location.
It's a great feature.
iridaki said:
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Thanks!
It's just not intuitive. I didn't think to swipe outside the lock ring.
Is it possible ty by-pass unlock screen completely, when in "trusted zone"? Without root.
I'm currently using KNOX and have lockscreen disabled.
If I enable lockscreen (to check its features etc), to disable it again I would have to delete my KNOX container.
keekooceeaou said:
Thanks!
It's just not intuitive. I didn't think to swipe outside the lock ring.
Is it possible ty by-pass unlock screen completely, when in "trusted zone"? Without root.
I'm currently using KNOX and have lockscreen disabled.
If I enable lockscreen (to check its features etc), to disable it again I would have to delete my KNOX container.
Click to expand...
Click to collapse
I suppose it's a matter of personal preference, I like the idea of being able to quickly secure my screen without, for example, disconnecting my BT earphones. Plus, it's more difficult to aim for the little lock icon than to actually swipe in the middle of the screen.
I am not sure about your question as I don't use the KNOX container, sorry! It sounds though as a security measure that is not possible to bypass. But I could be wrong.
iridaki said:
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Thanks for sharing, I figured it out in the end and forgot to post back with the answer, I couldn't believe I didn't realise it straight away ?
maverick1103 said:
Thanks for sharing, I figured it out in the end and forgot to post back with the answer, I couldn't believe I didn't realise it straight away ?
Click to expand...
Click to collapse
Took me a few attempts too, can be confusing at first!
iridaki said:
Took me a few attempts too, can be confusing at first!
Click to expand...
Click to collapse
Still it's the one main feature I have been waiting for with lollipop which I'm glad I have now!
iridaki said:
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Brilliant, it does work! It was purely me swiping up from the lock icon like you say! Doesn't seem very intuitive but I'm just glad it's working! I owe you a beer!

Keeps asking for password instead of fingerprint after APD1 update

After I've installed the 220MB update yesterday, the phone keeps asking for password almost every single time I unlock the phone. Even though I've got fingerprint enabled.
Keeps saying enter password according to device security policy.
Anyone else experiencing this?
Do you have a 3rd party launcher, I read somewhere Samsung made a change to what 3rd party apps are allowed to do, if you set something in the launcher that has to do with unlocking the phone this will be the result.
Thanks for the reply?
Yes, I have Smart Launcher Pro.
But is this new to this update? And is there any way to turn it off??
You can not switch it on and off. The only solution is to go back to the default launcher.
I think I found the solution. It uses Device admin rights to turn off screen on double tap. Disabling that seems to fix it.
i have the same issue
Im running stock launcher and i faced this problem as soon as i updated. nothing else is wrong with the phone except this fail to recognise my fingerprint.
After reading the post about launchers i remembered that i have 3 apps that tweak my phone, 'Galaxy buttons Lights', 'Easy Home' & 'All in one Gestures'. I disabled all and enabled each one and found out that 'All in one Gestures' was causing the issue. I had set up the app to have the top and bottom corners to toggle drop down menu and lock phone. These gestures where also active on the lock screen hence i think it was hindering the fingerprint recognition process. I guess the app has to push an update to fix this.
I now have this problem after update, I'm on stock its driving me mad!
Found my problem, its my screen off/lock widget.
I've now just tried 5 others and they all cause this problem, if I close by physical button then I don't get asked for pin on unlock, only if I use the widget does this happen
Same here. Although it's just S7, without the edges... And my password is over 10 characters long! So if anyone finds a true solution, that would be great... Stock launcher.
same with nova launcher, if you are using gesture to lock sreen, it needs pin/password to unlock, fingerprint is not enough...
samsung.. pls ..stahp..

Fingerprint Unlock not enough - OOS 3.0.2 requires pin when locked unconventionally

So I just upgraded to the OOS 3.0.2 MM build, and there's a new issue that's greatly annoying me. If you lock the phone with the power button, the fingerprint scanner will unlock it fine. However, if you lock it with something else (as I do with both shake-to-lock and Nova's lock actions), it will insist on ALSO asking for the pin/pattern unlock once your fingerprint has been scanned.
Anyone find a way to disable this security feature while still having a fingerprint unlock in place? Neither Gravity Box nor the security settings are presenting any obvious options
That's a feature of Android MM, not OOS. It can't be disabled.
baw2607 said:
That's a feature of Android MM, not OOS. It can't be disabled.
Click to expand...
Click to collapse
There is no way to disable it? Even rooted? No xposed or system level hack?
It seems to be an error in design of Nova launcher and other solutions. They don't use the correct way of locking the phone hardlocking instead of softlocking, and therefore the phone will ask for pin just as if you restarted your phone.
Artemicion said:
So I just upgraded to the OOS 3.0.2 MM build, and there's a new issue that's greatly annoying me. If you lock the phone with the power button, the fingerprint scanner will unlock it fine. However, if you lock it with something else (as I do with both shake-to-lock and Nova's lock actions), it will insist on ALSO asking for the pin/pattern unlock once your fingerprint has been scanned.
Anyone find a way to disable this security feature while still having a fingerprint unlock in place? Neither Gravity Box nor the security settings are presenting any obvious options
Click to expand...
Click to collapse
I had same issue when i used double tap to sleep in nova launcher prime.... i is because it uses device administrator to lock phone! I fixed by using root to lock my mobile....
Long story short you need your application to use root to lock your device!
But what if the shakelock app I use (and love!) doesn't use root....? It's sounding like I'm out of luck here. How have you managed to make Nova use root to lock?
I guess I'm more of an Apex guy, don't fancy Nova launcher even though I bought it a couple of years ago. I just double tap on top part of screen to lock, or press the power button, or let it timeout. For unlocking, I just use fingerprint, no fuss, no asking for code.
I was happy with Nova Launcher (which is currently on sale for $0.99 on the Play store), until I found out that it has a bug in voice searches from the Home Screen's search bar. It annoyed the heck out of me as it kept on complaining "App not installed" when clicking on the little mic. I had to click on the search bar and THEN click on the other mic that appeared, inorder to access voice search. Defeats the purpose of the voice search b/c I use it a lot while driving and I cant be bothered to be clicking through so many hoops. So I switched my homescreen launcher to Google Now Launcher, while keeping everything else Nova Prime.
For anyone interested, I have found a sort-of solution. Using a combo of Xposed Maxlock and Lockscreen Disabler, it's possible to have a lockscreen up that you can dismiss by using the fingerprint sensor. There's a fairly obvious downside in that it doesn't matter what fingerprint hits the sensor, as anything at all unlocks the screen (which is Lockscreen Disabler's function) but it works as a way to use a non-root lock method that still allows you to unlock the screen with just a touch. Until such a time as someone finds a better solution
I'm pretty sure that it's easy to write a simple apk that uses the root method to call the screen off function. Only if someone would write that
Why I tell that - because if You double tap the status bar - the screen locks and You can easily unlock it just with the fingerprint sensor... therefore, that function does exist already in the ROM.
Yeah, I've got the Nova rooted lock function working, so those actions or GravtiyBox stuff like double tap status bar will work and not require pin+fingerprint, but my specific ask is this way to lock the screen by quickly flicking/shaking the phone (which is GREAT and I don't understand what hasn't been included in stock) - none of those seem to use root to lock so this workaround is a way to have that convenient screen off + convenient fingerprint on.

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