How satisfied with support - OnePlus X General

Dear forum reader.
I have tried sevey times to get useful help from the human behind oneplus company.
The first try task what they wanted was that I full wipe off my phone.[emoji35] [emoji35] [emoji35] .
I accept this for a custom ROM but not from a company from which I buyed a device.
After I refused to do so and told them that they might think to find another way to solve my issue the start to go rude.
The HW is good but the human behind looks not very customer friendly or orientated.
Have anyone better experience with that company?

May I ask what is wrong with the phone?

Weird because I did talk to them 2 times and they were really kind to me and tried to understand my problem.. Maybe I was just lucky to talk with the good person. Anyway good luck with your issue.

pedrof1991 said:
May I ask what is wrong with the phone?
Click to expand...
Click to collapse
The issue was that from one moment to another the mobile connectivity was gone.
I have reboot, remove and replace the sim but nothing helps.
I asked the support if the oneplus bug with sim connection could be the problem . the answer was very rude.
So at the end I changed the sim. I don't know what the problem was nor if it could happen again. [emoji35]

I don't see what's the big deal with him saying to do a full wipe, that's usuallyusually the best way to fix bugs. Did you update oxygen os through Ota? Update after update without full wipe may end up causing issues. You should really full wipe and flash the latest version (2.2.1)

You need to understand why they do this:
They allow pretty much full software costumization for your phone, that opens the spectrum of debbuging your problem to almost infinite possibilities.
The only way they have to make sure your hardware is not malfunctioning due software incompatibilities is to make sure it is reset to factory defaults, narrowing the scope of the problem, because they have tested their system and know that the factory defaults indeed work, unlike the many many possiblities that come from rom flashing. That is also why they are very quick to tell you that if by full factory wiping your phone doesn't fix your issue, then you've voided your warranty. That being said, they do allow for a lot of customization, but they won't be dealing with problems introduced BY YOU, for not knowing what you're doing(I'm not implying this, rather just trying to understand their rationale).
It might no be the best solution for every single customer, but it's their best approach to garantee your hardware is not faulty in first hand.
That being said it might not be the perfect approach, but it theirs. Be thankful you don't have a Nexus, or google would be asking for you to ship your phone in, do exactly the same thing that oneplus does, but you'd have to pay for the shippings

migueldbr said:
I don't see what's the big deal with him saying to do a full wipe, that's usuallyusually the best way to fix bugs. Did you update oxygen os through Ota? Update after update without full wipe may end up causing issues. You should really full wipe and flash the latest version (2.2.1)
Click to expand...
Click to collapse
The problem is that all the settings are gone after the full wipe.
I only know titanium backup which is able to backup and restore the settings.
This SW required root, which I currently not have.
maybe you know another SW which can do this without root.
Sent from my ONE E1003 using XDA-Developers mobile app

alxdadev said:
The problem is that all the settings are gone after the full wipe.
I only know titanium backup which is able to backup and restore the settings.
This SW required root, which I currently not have.
maybe you know another SW which can do this without root.
Sent from my ONE E1003 using XDA-Developers mobile app
Click to expand...
Click to collapse
there is one app that allows app restore with data without needing root: https://play.google.com/store/apps/details?id=com.koushikdutta.backup&hl=pt_PT
I used it once and it works, but it would be easier if you rooted

aredpanda said:
You need to understand why they do this:
They allow pretty much full software costumization for your phone, that opens the spectrum of debbuging your problem to almost infinite possibilities.
The only way they have to make sure your hardware is not malfunctioning due software incompatibilities is to make sure it is reset to factory defaults, narrowing the scope of the problem, because they have tested their system and know that the factory defaults indeed work, unlike the many many possiblities that come from rom flashing. That is also why they are very quick to tell you that if by full factory wiping your phone doesn't fix your issue, then you've voided your warranty. That being said, they do allow for a lot of customization, but they won't be dealing with problems introduced BY YOU, for not knowing what you're doing(I'm not implying this, rather just trying to understand their rationale).
It might no be the best solution for every single customer, but it's their best approach to garantee your hardware is not faulty in first hand.
That being said it might not be the perfect approach, but it theirs. Be thankful you don't have a Nexus, or google would be asking for you to ship your phone in, do exactly the same thing that oneplus does, but you'd have to pay for the shippings
Click to expand...
Click to collapse
Well I understand there way but you don't need to be rude.
I have keep the original SW on the HW and haven't rooted or done anything as a normal none XDA have done.
I thought this will help to get good support. My fault.
Don't get me wrong. The HW is good and works. The SW is okay. But the support is , let's say "improvable".
I will buy again the HW but then the first task will be unlock/root/titanium backup. [emoji106] [emoji15]
My assumeation:
I think the company may just want to sell the HW and hope that no one request support.
You can see this also in there own forum. Almost only the first entry in a topic is from company. Then no participation from the company. So there community 2.0 is not better then 1.0
If you don't believe just take a look by your own[emoji5]
Sent from my ONE E1003 using XDA-Developers mobile app

Related

[Q] Thing to do when getting a fresh Galaxy S I9000

Hi,
I'm a new Android user and I'm getting the Galaxy S I9000 tomorrow.
I would like to know the tasks to perform to have a "nice" phone aka:
- which firmware to upload (where to get it if its not on the official samsung site)
- which fixes to run (lagfix app isnt needed if proper firmware is applied right?)
- which apps to install if necessary (not gadgets but the ones that are mostly imperative to get a good experience)
- which other steps to take (eg format the phone to another file system?)
- gps fixes (?)
thanks a lot
Depends if you want to void your warranty on the first day or not.
First thing would be to update to the latest official firmware with KIES (if you can get the damn thing to recognise your phone, mine doesn't anymore...) and see if you have any problems with lag or whatever. My phone didn't have any lag once I used a 3rd party task manager. Now I have installed loads of widgets and clocks and crap like that, my phone does lag quite often, but I don't let it bother me as much as with other people.
For me, rooting isn't something I would want to do with such a new phone, I would rather wait for the official FROYO 2.2 update, if that doesn't fix the niggles I have, then I will consider it.
i dont mind the warranty but as far as i could ready going froyo isn't especially a good idea right now if i want it to be sort of stable
I mean JH2(?) or whatever the latest official one you get from KIES, not the leaked FROYO builds from samsungfirmwares. You might want to wait a month before rooting or whatever anyway just in case there's any hardware problems that might not be apparent. Things like screen issues, bluetooth, etc. You don't want to discover a dodgy bluetooth module or something like that just after you have rooted/flashed it and can't claim on the warranty.
Tachikoma_kun said:
I mean JH2(?) or whatever the latest official one you get from KIES, not the leaked FROYO builds from samsungfirmwares. You might want to wait a month before rooting or whatever anyway just in case there's any hardware problems that might not be apparent. Things like screen issues, bluetooth, etc. You don't want to discover a dodgy bluetooth module or something like that just after you have rooted/flashed it and can't claim on the warranty.
Click to expand...
Click to collapse
Yea but even if he roots.. unrooting it (especially with the one click app) is extremely easy/safe.
Well as far as I could gather, hackeclair seems to be a nice rom with most things fixed inside.
I wonder still how i switch the whole phone from vfat to ext4 (if that's possible) and how to backup the original firmware (yeah forum + search = sucks, results are never what you want lol)
bilboa1 said:
Well as far as I could gather, hackeclair seems to be a nice rom with most things fixed inside.
I wonder still how i switch the whole phone from vfat to ext4 (if that's possible) and how to backup the original firmware (yeah forum + search = sucks, results are never what you want lol)
Click to expand...
Click to collapse
the latest factory ROM JH2 has everything working properly, unlike what you read on the rest of the forum.
AllGamer said:
the latest factory ROM JH2 has everything working properly, unlike what you read on the rest of the forum.
Click to expand...
Click to collapse
thanks
the phone still use vfat tho right?
I'm a linux user, and i'm wondering why it's not on ext ,i'd fear data corruption and poorer performance
i know.. not much of android, learning every minute lol. Suppose will be easier when i get the actual phone tomorrow
bilboa1 said:
thanks
the phone still use vfat tho right?
I'm a linux user, and i'm wondering why it's not on ext ,i'd fear data corruption and poorer performance
i know.. not much of android, learning every minute lol. Suppose will be easier when i get the actual phone tomorrow
Click to expand...
Click to collapse
no exactly, it uses linux format, well at least if you are using the Performance hack dubbed as "one click lag fix"
but for people without lag to begin with, it's just a performance boost
As far as I understood the lag fix, its putting critical files into a ext3 ("linux format") image and leaves the rest on vFat, which fixes the lag, but it's hackish, and slower than if the whole phone was ext3 or ext4. also more corruption prone
I don't know how difficult it is to build a "own" rom, since switching to full ext3/4 would mean wiping the phone
I have never experienced this so called "lag" on my phone, and I have been using it for over a month. Makes me wonder just what exactly are they trying to do on their phones...
Tachikoma_kun said:
Depends if you want to void your warranty on the first day or not..
Click to expand...
Click to collapse
With all due respect, this is actually questionable. I haven't seen Samsung ever officially say that rooting or installing custom firmware voids the warranty, so any chance of showing where they say that?
For rooting, they are unlikely to care, because the change is quite basic. Generally, you can simply flash an official firmware before sending to a service centre anyway. Be aware that often companies charge if problems are caused by corrupt (or beta) firmware though, or there are signs of abuse. But this is generally the same with any media player company.. If you do hand them a phone which uses I9000M firmware, not I9000 though, they probably wont be impressed
Also, if the CPU is burnt out and there is evidence of overclocking, they may possibly be reluctant to accept it under warranty.
If Samsung were TRULY concerned though, they wouldn't have allowed access to USB debugging (which is a feature used only by people messing around, and developers). It is a grey area, and obviously, it makes sense to assume they will void your warranty. HOWEVER, the phones have no way of letting anyone know if they have been rooted before and tech support has better things to do than slow down their queue to aggrevate customers for something which rarely causes an issue.
Do keep in mind though, you can't trust every rom (some may be compromised), and if you don't need root, there probably isn't much sense rooting your phone.
Well i don't mind rooting it anyways
I'll probably need it at some point to toy with it too
bilboa1 said:
Well i don't mind rooting it anyways
I'll probably need it at some point to toy with it too
Click to expand...
Click to collapse
yup, you will find a lot of cool software will not work if not rooted, for even something as simple as a backup program.
andrewluecke said:
With all due respect, this is actually questionable. I haven't seen Samsung ever officially say that rooting or installing custom firmware voids the warranty, so any chance of showing where they say that?
Click to expand...
Click to collapse
From the email I sent them regarding removing the stock apps:
Please note that this e-mail has come from an outbound response system.
Any direct response to this e-mail will not reach the customer care
inbox. If you do need to contact us again please click on the 'contact
us' link located at the bottom of the email or copy the following into
your Browser:
http://erms.samsungelectronics.com/customer/form/contact/contact_uk.html
Dear XXXX XXXX
Customer Reference: XXXXXXXX
Thank you for contacting Samsung Electronics regarding your mobile phone.
Please accept our sincere apologies for the delay in responding to your enquiry.
With regard to your e-mail, you can remove the Samsung Apps from the screen; however you will not be able to remove them fromthe phone without voiding your warranty. To remove them from the front screen, please press the application and drag it to the bottom of the screen.
I hope this has been of some assistance to you. If you do have any
further queries, please do not hesitate to contact us quoting your 210-
reference number.
Kind Regards
Ana
Samsung Electronics UK
Customer Communication Centre
Tel.: 0845 726 7864 (All calls charged at Local Rate)
Homepage: www.samsung.com/uk
[Product] GT-I9000
I mentioned the apps can be removed by rooting the device, and asked if there was a way to remove them without rooting the phone.
Interesting, but in Apple resellers, they seem to officially say the same thing (but from what I've seen, it was never enforced).
well ive got the phone now (woohoo)
i flashed it to JH2 and it's better indeed but it's the wrong model (no big deal it just works)
i got some issues with flashing, have to use a short usb cable without an possible interference else it just fail in the middle.. the phone doesnt get bricked tho, even with bad flash u can still go in download mode and flash with odin.
then i flashed with the newest froyo, and i didn't find any bug, im not sure which bugs are being talked about with it.
moreover I tested the GPS before upgrading and it sucked. I tested it after upgrade and it was perfect accuracy and much faster lock, so it looks like this firmware also fixes gps somehow
That's it for now ;p

Efs lost .imei lost

In the last few days i have find out that my imei has changed to a fake one with 0044600.......i took the device to samsung and i was told it will be repaired . But then this comes from updating firmware that is not officially released by samsung. The question is why is that the developers on this site never find a solution to this. For me personally i will never try any unreleased firmware from this site any more. I meat 3 people at samsung with the same problem. The device is too costly for a malware from unreleased firmware either custom or what ever to damage the device. You developers you are doing a great job but why not try and find a solution to this, because i love installing new firmware on my device. I even paid 10pound to a so called i could repair your imei but all was rubbish. Am only warning you guys to be carefull with anybody confronting you with i could repair your imei all is rubbish and fake. The last result is samsung if the warranty is still on.
Mate, check your facts... it was you who screwed up your phone, you who cleared your IMEI, and you who made the mistake.
There are plenty of solutions for dealing with your IMEI (and the /efs folder), and that is to back it up. If you bothered to do even the smallest amount of reading before you recklessly started messing with your phone, you would have seen, countless times, people telling you to back up your /efs folder (which holds your IMEI, along with other important data).
Seriously, do not go accusing our hardworking devs, who spend countless hours of their free time working on projects for people, of f#<%ing up your device, when it was you!
...and get your terms right, it definitely wasn't "malware" that screwed things up.
Also, to all others who may end up reading this, sorry if it seems a little aggressive, but someone needed to say it.
It doesn't sound agressive to me at all. You couldn't have said it better. Backing up efs folder is an important step in flashing.
I personaly never messed up the folder, but I back it up everytime to prevent horror storries like this.
This is a touchy topic and i both agree and disagree with the OP.
The facts are that the developers do work very hard to get us the various flavours of ROM.. Very much appreciated...
Also there is a disclamer that flash this at your own risk....read forums before you do anything...backup stuff before changing anything...
But i also agree with the OP that there is room for improvement for few developers to fix their code causing IMEI to get erased/overwritten...
I hope i made the point without causing any distress to anyone...
Mates have you heard the term freedom of speech. Am not accusing no one.
segunmichaelolu said:
Mates have you heard the term freedom of speech. Am not accusing no one.
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Click to collapse
And we have the right to tell you that YOU messed up.
Don't get me wrong, I do mistakes every day but I learned that I'm (and nobody else!) is responsible for my actions.
If you would have backed up your efs folder (as you were told) then you would have absolutely no problem. You could just restore the backup and your device would be working perfect once again.
You should also think why it works for so many other people if the software itself was the problem.
If you all will understand me from my point of view 1. am only warning people not to believe on anybody that says he could retrieve back lost imei. 2. i did back up my imei in three different folders but at end i could still not get back my original imei. 3 am not blaming the developers, am only saying they should try and improve on their firmware, . Sorry if i have offende anyone. I think it is my right to say what i think .
segunmichaelolu said:
If you all will understand me from my point of view 1. am only warning people not to believe on anybody that says he could retrieve back lost imei. 2. i did back up my imei in three different folders but at end i could still not get back my original imei. 3 am not blaming the developers, am only saying they should try and improve on their firmware, . Sorry if i have offende anyone. I think it is my right to say what i think .
Click to expand...
Click to collapse
And I think you jumped in thinking the water was only knee deep, but you got in and it was way over your head and you drowned. Should've learned how to swim first...I'm just sayin...
Sent from my HTC Sensation 4G using XDA Premium
segunmichaelolu said:
If you all will understand me from my point of view 1. am only warning people not to believe on anybody that says he could retrieve back lost imei. 2. i did back up my imei in three different folders but at end i could still not get back my original imei. 3 am not blaming the developers, am only saying they should try and improve on their firmware, . Sorry if i have offende anyone. I think it is my right to say what i think .
Click to expand...
Click to collapse
As an attempt to have a look at this issue:
How did you create that efs backup and how exactly did you try to restore the efs folder?
Am not in the mood to answer all this queries and question, I dont know how much u paid for your device . But all what i know is i bought my device for almost 500pounds and i think it is worth it not to damage it and more the less i see no offend in it trying to bring people in the right direction and not make the same mistake like i did. Many people have installed firmware ever since this device came out and since this site was created without knowing they have fake imei and without backing up their imei in the first place. The backing up came later on when people start to realise they sort of lost their imei due to one reason or the other. You can only learn from other people mistake.
@segunmichaelolu good day I hear your point but Im 100% behind most on here that any mod to your handset is down to you and any fault is down to you.
Look at it this way if all the codes for our handset or any handset come to that was made available to the developers you may still end up with mailfuction of your handset. There is a/are programs within this forum which will backup and restore said feathers. Everything you do is a risk warnings are posted look at it this way there may well be lets say 2000 people who have flashed their handset and out of those maybe 3 have run into problems. Fact there is always a chance things will and can go wrong..
Have a nice weekend,
The "guide to the Galaxy S2 and Android" which is stickied has all the info needed... other than the link to the method mentioned there, I think Nitrality has an EFS backup/restore function and there's also an "easy EFS backup/restore from your PC" type programme floating about...
There's always a risk something could go wrong when flashing however this can be mitigated by spending some time reading the info available. Sorry you had to find the hard way.
Sent from my GT-I9100 using xda premium
May also want to read about my recent experience
http://forum.xda-developers.com/showthread.php?t=1331701&goto=newpost
Sent from my GT-I9100 using Tapatalk
Did samsung fix/replace under warranty?
Use hellcats free tool from his thread or market (there are others but iv tried n tested this one). I do think its wierd that this can happen but hey, if you're ****ing with your phone you need to take all necessary precautions.
Sent from my GT-I9100 using xda premium
From what I've seen so far, this can happen to you while on original, stock, unrooted, never-ever touched ROM as well.
Each time the phone boots, the nv_data.bin in the /efs folder (this file holds the IMEI among a lot of other stuff we have no clue about so far) is accessed and being written to!
IMHO that's the main reason for all those EFS corruptions, it's nothing that's caused by faulty custom ROMs or even mawlware.
/2ct
Am very sorry if i have offended anyone so far.
HellcatDroid said:
From what I've seen so far, this can happen to you while on original, stock, unrooted, never-ever touched ROM as well.
Each time the phone boots, the nv_data.bin in the /efs folder (this file holds the IMEI among a lot of other stuff we have no clue about so far) is accessed and being written to!
IMHO that's the main reason for all those EFS corruptions, it's nothing that's caused by faulty custom ROMs or even mawlware.
/2ct
Click to expand...
Click to collapse
Hmm sounds interesting mate. If that would happen on a stock rom, too there would be a very serious issue as those with stock roms (without root) won't have any way of backing it up, thus really killing their phone's cell and wifi capabilites.
Maybe that's why they added the custom binary counter in the S2 ([email protected])
HellcatDroid said:
Maybe that's why they added the custom binary counter in the S2 ([email protected])
Click to expand...
Click to collapse
Interesting. .. I smell a conspiracy theory coming on
Personally, I recommend the program, EFS Pro, which is absolutely fantastic
Sent from my Galaxy S II via XDA Premium

samsung good lock UI on note 4 " i love it"

Good Lock UI
a few days ago i ran across an app called " samsung good lock ui" it was originally only available for note 5 , s6, s7, and the edge variants. but the article i was reading was from a user who side loaded it on his note 4 and was successfully using it on his Note 4. Since then it has been made available for the Note 4 on Samsungs Galaxy App Store, although I believe its still not officially supported for our devices,
Now I have been using it for at least a week so far. and it is a little buggy still, but they are updating very frequently to address the bugs. there are a few things that can cause it to lock a user out of the phone of which I will explain haw to deal with these issuess the best I can.
I've helped a few users with their issues already and really went through the app and its settings. I installed and uninstalled many times and did everything I could to recreate users problems so I could try to figure out ways to deal with those problems. along the way Imalmost positive that Ive found the few problems still there and the way around them.
I WILL STRESS THAT THIS APP HAS THE POTENTIAL TO REALLY CAUSE SOME PROBLEMS. In my opinion they should state that it is still in BETA form.... BUT , you install at your own Risk!!!
THE MUST AND MUST NOTS.
1. fingerprint and password lockscreen security options cause an inability to unlock the phone once restarted...
( to assure you dont have problems , REMEMBER!!! Before installing MAKE SURE that you are not using the fingerprint or Password lockscreen security options, Pin and Pattern seem to be ok, but I would just switch to swipe lockscreen before installing or uninstalling...)
2. When uninstalling the app you MUST ABSOLUTELY UNINSTALL FROM INSIDE THE APP... Good lock settings > Uninstall.....The App has caused serious problems for others if not uninstalled properly....(I have installed and uninstalled lots of times with no issues, which leads me to believe the issues are user created.)
3. If You want all the settings, color scheme, and changes to stick after a restart, Then make your desired changes to the default routine, instead of creating a New Routine..... I believe this Bug is a conmon one that will likely be fixed in the next couple updates.
(if you dont use default, then when you restart the color scheme reverts to default )
LOCKSCREEN LOCKED OUT FIX..........
Fix for if you forget to change to Swipe lockscreen before you install the app and get locked out our your phone...
if you try to use fingerprint.or password or forget to change it to swipe before installation. It will not have a way to unlock it normally, (there wont be a keyboard or the fingerprint text prompts: Just your wallpaper and access to the notifications).... if this happens you should still be able to pull down notifications on the lockscreen that does appear.
Pull down notifications, then pull down a second time to bring down quick settings. At the top Right you will see some icons, from left to right you should see Battery and Pecentage, the Search, then App Settings, then the regular settings icon. The App settings icon next to the regular settings icon is what you need to tap if you cant unlock the device. If you are locked out and you push this icon it will recognize the GoodLock UI is causing an error and will disable good lock UII and ask you to restart the device. When it reboots, you should be back to TouchWiz and able to unlock like normal,...
There is lots more to discuss and im sure lots of help needed so im glad to help if i can......
Please see the Overdrive thread. I'm still 15 hours in pain trying to remove this malware. Caveat emptor. I don't know how responsible it is to invite this disaster. If you are locked hard out like me, there is no way to get to the notify pull down and you are Tango Uniform. I cannot install any ROM now without horrific problems.
Please read.
1) If you are anyone who uses the well respected/tested Smart Unlock, even when deactivated and uninstalled then AVOID
2) Installation changes/corrupts SystemUI (check before and after) even when you are able to not be completely locked out and you are able to think you have uninstalled properly.
3) Installation/deinstallation changes firmware beyond anything a full and complete wipe can address. Full wipe three times, including system and data - it is still there.
4) if you don't mind losing all the user interface enhancements from custom ROMs to go back to a stock Samsung TouchWiz look, go for it. Don't understand why one would do that. Effectively Good Lock is TouchWiz plus with a lock-in change to SystemUIand other parts of firmware. Thank you Samsung.
Bottom line: many have suffered. Not just the ratings of a long time xda'er like me. Please search around. I'm glad hey likes it. It has wasted a dozen hours trying to dislodge it. Starting from scratch, scratch. Back to ODIN seems the only way to stamp out Bad Lock.
Rudolpht said:
Please see the Overdrive thread. I'm still 15 hours in pain trying to remove this malware. Caveat emptor. I don't know how responsible it is to invite this disaster. If you are locked hard out like me, there is no way to get to the notify pull down and you are Tango Uniform. I cannot install any ROM now without horrific problems.
Please read.
1) If you are anyone who uses the well respected/tested Smart Unlock, even when deactivated and uninstalled then AVOID
2) Installation changes/corrupts SystemUI (check before and after) even when you are able to not be completely locked out and you are able to think you have uninstalled properly.
3) Installation/deinstallation changes firmware beyond anything a full and complete wipe can address. Full wipe three times, including system and data - it is still there.
4) if you don't mind losing all the user interface enhancements from custom ROMs to go back to a stock Samsung TouchWiz look, go for it. Don't understand why one would do that. Effectively Good Lock is TouchWiz plus with a lock-in change to SystemUIand other parts of firmware. Thank you Samsung.
Bottom line: many have suffered. Not just the ratings of a long time xda'er like me. Please search around. I'm glad hey likes it. It has wasted a dozen hours trying to dislodge it. Starting from scratch, scratch. Back to ODIN seems the only way to stamp out Bad Lock.
Click to expand...
Click to collapse
.
I am the one who started it in the ovrdrive thread as well, that's why i stated all the warnings...
with that said I've looked around. the only place I've seen any problems like what you describe
is in that thread..Nowhere else can i find much of anyone having problems.
i absolutely think that whatever problems you and very few others are having are user error. as long as you don't use fingerprint or password it works infallibly. i mean no disrespect and i apologize if what i say is disagreeable to you, but i have used this app and 4 other friend's that have the note 4 have used the app for at least a week or so with absolutely no problems.....i will reiterate....ABSOLUTELY NO PROBLEMS.... uninstalling reinstalling, flashing and reflashing over and over again...in fact i can even do what i warn others of and use fingerprint or password. i can let it get locked up and undo it every time... no matter what i do i cant recreate the problems you say you have .and i have tried on 5 different note 4s. i am not saying you are not having the problems, i just think either there is something different or wrong with a few devices or the problems are induced by the user somehow, or there's a mod or an app on those few devices conflicting with good lock....
AGAIN I DO WARN ANYONE USING THIS ....THEY DO SO AT THEIR OWN RISK...
but I'm positive that most users will have a pleasant experience and i think a few people having problems with the app is far from proving problems with the app.
SAMSUNG GOOD LOCK is a complex app that modifies the system ui and as such i think its not as user friendly as a normal plug and play app.
that being said i am not promoting the app ...i just like it and think others will too...
if anyone does want to try it. and wants to b sure of no problems let me know , I can help you set it up properly
and anyone trying to uninstall it or having problems with it let me know and I'm sure i can salvage your setup with out 15 hrs of struggle( that's just beyond me) , but I'm sure i can get you into a device that's been locked up by good lock
and please if you know of someplace where i can find the issues you speak of or others experiencing problems of any kind outside of the overdrive thread here, point me in that direction ., PLEASE. i have searched everywhere looking for users with bad experiences and cannot find any. I've exhausted all the keywords i can think of to search for issues with the app.
THIS APPLICATION IS ATTACHED N BETA AS STATED ON GALAXY APP STORE
neofreek01 said:
.
i absolutely think that whatever problems you and very few others are having are user error. as long as you don't use fingerprint or password it works infallibly.
Click to expand...
Click to collapse
INFALLIBILITY? I used a pin and removed it before installing good lock, and it rebooted and denied access. So much for your infallibility. It is a FALSE claim.
I really don't understand why you denegrate users. YMMV would be a good contention. Saying there are no issues uninstalled correctly but saying its a BETA so all bets are off is talking out of both sides. Giving a surgeon general like warning then saying it really has no problems is the other two sides.
For everyone who loves locked down TouchWiz next gen, great. It's a big world with different preferences. I celebrate that. I'm sure many people that want to avoid custom ROM user interface benefits may be jazzed by a new Samsung software product. Fine. Like you, many may love it. Hooray. Some may have no uninstall issues. Cool man, more power to you. Saying there are negligible users with negligible issues (see google) is only rude.
WHEN INFALLIBILITY FAILS, CALL IT BETA.
Sent from my SM-N920T using XDA-Developers mobile app
@Rudolpht since you've completely ignored post #4 I'll be blunt and conclude that problem isn't with software, ones and zeros but with you. You've been offered a helpful hand by a user and just spat back I his face. Both threads. KEEP CALM AND KEEP GOING. You remind me of a lady (bystander) that couldn't stfup when I crashed. I told her I'm fine but for the next 30min she couldn't stop, as if she was hurt.
xda_johndoe said:
@Rudolpht since you've completely ignored post #4 I'll be blunt and conclude that problem isn't with software, ones and zeros but with you. You've been offered a helpful hand by a user and just spat back I his face. Both threads. KEEP CALM AND KEEP GOING. You remind me of a lady (bystander) that couldn't stfup when I crashed. I told her I'm fine but for the next 30min she couldn't stop, as if she was hurt.
Click to expand...
Click to collapse
Thank you. Same logic. The software is great, the user is the problem. Yay new Samsung.
There has been NO help. No fix. No way out of a hard loop other than start from scratch. Just pretend there isn't a systemui change. Pretend firmware hasn't changed. Pretend there isn't a persistent change to the device that even a wipe won't fix. If you cant pretend it's beta.
But you are very helpful. Thank you.
Sent from my SM-N920T using XDA-Developers mobile app
Rudolpht said:
No way out of a hard loop other than start from scratch.
Click to expand...
Click to collapse
But it's a start. Come on man, you don't seem like a first time user. Starting from scratch is what you sometimes have to do. Yeah it sucks but it still gets you going.
You should know the risks, they are posted all over xda.
Just talk to neo and let him help you. He offered help if you read it. Have a drink/smoke/girl/jerk/etc relax and go at it again till you resolve your issue, with neo guide you as fellow man/user.
im not normally a big fan of touchwiz at all, but as of late the features chat its always had up on other overlays have actially been usable with a custom TW rom that is as smooth as it should have been from the OEM.
the aesthetics is what its always lacked in my opinion, this good lock, will "Eventually" be a good looking option to change it to or at least in my opinion. i stated it had problems right from the beginning....
Everyone should read on their own and decide wether or not an app has developed to a point of their satisfaction so they are willing to risk installing it.
i just saw it and thought some others might be interested and stated my experience with the app that's all i can do. i don't want anyone making the mistake in thinking I'm promoting or even trying to spread the word at all about this app. i just dig it and wanted to share that .
beyond that i noticed some problems and have been able to fix most of em or get around them anyway. maybe i cam help someone else with these problems, because i know even without me the app would have been installed by note 4 users and my experiences might help some one. if not , i tried..
its still running perfectly on my device. for a beta that's not supported on our phones anyway.
its worlds better than stock that's all that matters to me. i cant stand the TW blue and yelwew notifications colors, and i really don't like that its so hard to change colors or backgrounds, icons, text, and every thing else, without hacking in the theme store or really going into theming yourself. something like this implemented right could be a good solution. and i guess a built in app to modify the theme and system ui would be a good next step from the theme store
In description it says beta.
Quickly tried it to see what all the fuss is about and if it would turn my world upside down. It didn't. Uninstalled from within.
I like them shortcuts on the bottom. I think jelly bean JB was the one that had . I liked it, used it and missed it. Instead of 4-5(forget) we now have downgrade of two, phone and camera:angel:
The rest isn't my cup of tea. It's not bad by any means. I've seen and used similar quick settings / notification pull-down in either aosp or cm like two years ago, or so.
With time I've seen dislikes/comments of TW and I've tried cm, aosp, and also top launchers, go/nova/apex/etc. I liked sense in HTC and do like TW in Samsung. Personal preference.
I think it's a great option and some would enjoy it. Hope it develops and becomes stable. Not that I've encountered any problems in 5 minutes of testing install/uninstall.
xda_johndoe said:
But it's a start. Come on man, you don't seem like a first time user. Starting from scratch is what you sometimes have to do. Yeah it sucks but it still gets you going.
You should know the risks, they are posted all over xda.
Just talk to neo and let him help you. He offered help if you read it. Have a drink/smoke/girl/jerk/etc relax and go at it again till you resolve your issue, with neo guide you as fellow man/user.
Click to expand...
Click to collapse
Grumble. Good point. Ok. Just don't like the jerk reference (even if I can be one [emoji15] ), and don't like being called a dope for not being able to clean uninstall when clearly Samsung messes up the device.
Hatchet buried. To each his own. I take/took responsibility for installing and shooting myself in the foot.
Sent from my SM-N920T using XDA-Developers mobile app
Rudolpht said:
Grumble. Good point. Ok. Just don't like the jerk reference (even if I can be one [emoji15] ), and don't like being called a dope for not being able to clean uninstall when clearly Samsung messes up the device.
Click to expand...
Click to collapse
I didn't call you a jerk
Read the whole combination of/ / those words, stress relievers.
Not to be explicit, I meant do what ever that calms you down and relieves your stress, so you can resume/continue at fixing your device with a clear head.
xda_johndoe said:
I didn't call you a jerk
Read the whole combination of/ / those words, stress relievers.
Not to be explicit, I meant do what ever that calms you down and relieves your stress, so you can resume/continue at fixing your device with a clear head.
Click to expand...
Click to collapse
Knew that, just emoticon unschooled and how to address in polite company. (My jerk point was self depreciation on the noun vs verb.
Rudolpht said:
Knew that, just emoticon unschooled and how to address in polite company. (My jerk point was self depreciation on the noun vs verb.
Click to expand...
Click to collapse
:angel:
I have to watch myself to "abide by rules" of different forums. But even in life, profanity, calling someone female dog or genitalia, and alike is last resort for me. If at all.
Since I can get under someone's skin without it. But generally we all are humans. And I lean towards to respect, foolish the person is or not.
since I'm not perfect myself as all
Watch any available stand-up of Bill Burr on YouTube. Brutal to some, reality for others.
Anyway. Hope you got your device going.
Btw trying to offend or degrade someone, first of all, shows to others what's in your head/mind. Thus actually makes you vulnerable.
All cool.
I have installed good lock once on my Note 4, SM-910G India.
After i installed the fone gets restart and when inprove unlock password(since its showing fingerprint stopped working) it freezes for 1 minute and restarted back to normal and uninstalled automatically.
I think it was due to compatibility issues with note 4. But the look was awesome like stock with good colours.
Any chances Samsung might release officially for Note 4? ?
Sent from my SM-N910G using XDA-Developers mobile app
I've rolled back to older version.
Sent from my SM-N910U using Tapatalk
I will never try it, even if I was given Note 4s to trash, but it appears like there is a new fav 24.0.9 out for S5 plus ROMs.
Sent from my SM-G935F using XDA-Developers mobile app
I liked the concept, but no sync quick tile
Is the UI more stable now?? I'll be getting my note 4 today and I want to know if all the bugs been fixed and it won't be buggy or anything like that ??

Stops Working Frequently

Google Keeps Crashing Every 20-30 mins frequency....
I keep getting this pop-up...
I Clean flashed Stock Rom for 5-6 times
Still it exists....this is ridiculous to see...
Asus simply can't give 1 stable update....
Even fingerprint got worst in v338....
It's not that accurate doesn't recognise my finger...
I feel like I am done with Asus and their FOTA system....
They introduce new bugs with every build...
I am expecting very less from Android P by Asus...
They released it for Zenfone 5Z And Zenfone 5 and results aren't great...
They messed up with their flagship Device how will they be better on low end...
Anyways... suggest me what can I do I am annoyed. With Google app Crashing
[email protected] said:
Google Keeps Crashing Every 20-30 mins frequency....
I keep getting this pop-up...
I Clean flashed Stock Rom for 5-6 times
Still it exists....this is ridiculous to see...
Asus simply can't give 1 stable update....
Even fingerprint got worst in v338....
It's not that accurate doesn't recognise my finger...
I feel like I am done with Asus and their FOTA system....
They introduce new bugs with every build...
I am expecting very less from Android P by Asus...
They released it for Zenfone 5Z And Zenfone 5 and results aren't great...
They messed up with their flagship Device how will they be better on low end...
Anyways... suggest me what can I do I am annoyed. With Google app Crashing
Click to expand...
Click to collapse
Sell the phone if you can't solve basic problems.
In build 338 there aren't any major bugs as you are complaining and if you unlocked boot and flashed a custom os there's no point of complaining about the software. (supposing by clean flash you mean by twrp)
And for to fix Google app problem uninstall all updates and update again from play store and give all permissions also check if some other app interferes or integrates into Google app as it may cause errors.
z1_nile said:
Sell the phone if you can't solve basic problems.
In build 338 there aren't any major bugs as you are complaining and if you unlocked boot and flashed a custom os there's no point of complaining about the software. (supposing by clean flash you mean by twrp)
And for to fix Google app problem uninstall all updates and update again from play store and give all permissions also check if some other app interferes or integrates into Google app as it may cause errors.
Click to expand...
Click to collapse
You need to be polite....
and you cant simply say some sell your phone if you dont know how to get basic problems done right....
havent you read rule of the forum??
respect each other
the way you are talking looks rude...aand by no means you should talk to another person in this way...
you simply could have answered it rather then asking him to sell....
and by clean flash he also may be saying complete factory data reset
or the method of getting back to stock via fastboot...
and you can visit zenfone forums...fingerprint issue is there......
if you dont face that issue it doesnt mean the build is stable...
get the basics clear mate...
be polite and respect each and every member...
peace:good:
BetterMyself said:
You need to be polite....
and you cant simply say some sell your phone if you dont know how to get basic problems done right....
havent you read rule of the forum??
respect each other
the way you are talking looks rude...aand by no means you should talk to another person in this way...
you simply could have answered it rather then asking him to sell....
and by clean flash he also may be saying complete factory data reset
or the method of getting back to stock via fastboot...
and you can visit zenfone forums...fingerprint issue is there......
if you dont face that issue it doesnt mean the build is stable...
get the basics clear mate...
be polite and respect each and every member...
peace:good:
Click to expand...
Click to collapse
I am always polite the op kind of angered me. The question should be Google app keeps crashing every 30 min interval, any fix?
Tried clean install (specified what action is taken)
Instead of nagging about each update, zenfone 5,5z, being done with Asus and FOTA (which made me tell the person to simply sell for peace of mind).
Still I'm sorry for my words if they offended or hurted your or op creator's feelings. I am used to see direct on point op's for everything on xda so it kinda feels wrong to me to make things go in circles instead of being short and on point.

How come earlier models and later models (OP7 pro) can decrypt the data partition

AND WE CAN'T. If i'm wrong I'd sure appreciate a link. All the solutions i've tried result with password./pin/pattern corruption issues making it impossible to use a screen lock (and correspondingly google pay).
jaysonic88 said:
AND WE CAN'T. If i'm wrong I'd sure appreciate a link. All the solutions i've tried result with password./pin/pattern corruption issues making it impossible to use a screen lock (and correspondingly google pay).
Click to expand...
Click to collapse
Just use latest twrp and encrypted device. Works well. Twrp can decrypt so all works just fine.
Sent from my ONEPLUS A6013 using Tapatalk
It is much improved on 3.3.1-30 but id still prefer true decryption. I just find it odd that the models prior and following can do it but not 6T.
jaysonic88 said:
It is much improved on 3.3.1-30 but id still prefer true decryption. I just find it odd that the models prior and following can do it but not 6T.
Click to expand...
Click to collapse
What do you care about decryption, what do you need it for?
Sent from my ONEPLUS A6013 using Tapatalk
Decryption just seems like a fairly stupid thing to do from a security standpoint, and I don't see any benefit.
DaOldMan said:
What do you care about decryption, what do you need it for?
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
Well for one you can still scramble your data if you mess up while updating to a new rom. For another fiddling with the passcode every time i go into TWRP is tedious. What if i don't have any damn data i'm concerned about being stolen? What are the damn odds that i'm going to have my phone picked up by a stranger who then knows how to get into TWRP and delete the files that enable the passcodes. And then oh heaven forbid they have access to pictures of my dog. Why do i have to justify this? Obviously i'm not the only one as every other model supports it.
jaysonic88 said:
Well for one you can still scramble your data if you mess up while updating to a new rom. For another fiddling with the passcode every time i go into TWRP is tedious. What if i don't have any damn data i'm concerned about being stolen? What are the damn odds that i'm going to have my phone picked up by a stranger who then knows how to get into TWRP and delete the files that enable the passcodes. And then oh heaven forbid they have access to pictures of my dog. Why do i have to justify this? Obviously i'm not the only one as every other model supports it.
Click to expand...
Click to collapse
You have some good points there. I also miss my decrypted Note 3. But we are not alone on this planet, so some may have more then pictures of their dog. So I guess encryption is needed by many other people. About why this device behaves badly if you try to use it decrypted, I am not really sure. Maybe @kristofpetho knows about this a bit more then me, especially if it's kernel related.
DaOldMan said:
You have some good points there. I also miss my decrypted Note 3. But we are not alone on this planet, so some may have more then pictures of their dog. So I guess encryption is needed by many other people. About why this device behaves badly if you try to use it decrypted, I am not really sure. Maybe @kristofpetho knows about this a bit more then me, especially if it's kernel related.
Click to expand...
Click to collapse
Thanks for the courteous reply (these days i expect to get blasted). I agree that encryption is a worthwhile feature for many...most even. For me though, i like the flexibility. I bet it's a minor fix over it's big brother OP7pro, but could be wrong.
jaysonic88 said:
Well for one you can still scramble your data if you mess up while updating to a new rom. For another fiddling with the passcode every time i go into TWRP is tedious. What if i don't have any damn data i'm concerned about being stolen? What are the damn odds that i'm going to have my phone picked up by a stranger who then knows how to get into TWRP and delete the files that enable the passcodes. And then oh heaven forbid they have access to pictures of my dog. Why do i have to justify this? Obviously i'm not the only one as every other model supports it.
Click to expand...
Click to collapse
???
I hear ya. I don't even use a lockscreen pw much of the time. Unless someone killed me nobody even has a chance to get my phone. It's either in my pocket or I'm on it 24/7.
My Moto G7 Power is same way. Decrypt and lockscreen goes out.
Sent from my moto g(7) power using XDA Labs

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