I've been having this strange problem these last few weeks. It happens in different ways.
1. Bellow 25% phone randomly shuts off then when i reboot its 0% battery.
2. Bellow 25% at random % I lose phone signal then the phone starts to lag and capacitive keys don't work then the phone shuts off and when i power it on its at 0%.
3. Phone gets to 15% i plug it in to charge, it doesn't charge but discharges to 0% then shuts off and after that it charges.
If i remove the battery then put it back in after it says 0% it may show 30%/20/15/13/25/30 etc. Sometime it doesn't charge after 87% or 92%. Is it the battery or is something else at fault? Also i can't get more then 2h15m screen time whatever i do and wifi drain is 30% in gsam.
Earlier I had same problemes on my Note 1 and it was because of my battery. Probably your problemes are becuse of your battery too.
Ok I will try a new battery.
I have exactly the same problem!!!!
Like exactly.
However I'd like to add some things:
1. Sometimes the radio signal for mobile starts randomly cutting in and out. It will be full bars, LTE, then nothing, no signal symbol. Then Full bars again, then no signal. In 1 minute revolutions. I am not physically moving during this time.
2. Even at near full battery the phone will get super laggy, stutter, and then finally crash. Once it reboots the battery will be 40% or something. Not super low but lower.
3. The camera seems to have a huge effect as well. I will open the camera, take a picture, and the picture won't save...it will just start to freeze the phone up until I have to pull the battery or it reboots on its own.
I also have a new battery coming in the mail.
However I should note that I am Note 4 910-H using a 910-C variant Custom ROM.
I was worried it was the special Modem I flashed to make the C variant ROM work on my H variant phone that was causing the problem.
Great, but unfortunate to see someone else having this issue too.
Ill post results of the new battery here.
Btw, ive been able to resurrect it from a very low state of charge (3% etc). The only way to do this is to use my fast charger. The fast charger is the only thing that will save it. Even then it takes ages to charge and gets white hot while it does. Its like the fast charger is battling for charge against some unknown force.
Post if you remember when you get your new battery. Hope that fixes it for you.
hi
my note 4 910c become very hot when i use the internet , can i change the modem from lower android like 4.2 to android 6 ? is it work ?
I have exactly the same problem and please if any1 finds any solution just share it here... I tried almost everything but not a new battery.
Battery Calibration By All The Ways, Battery Quick Start via *#0228#, Many Custom ROMs, Many Custom Kernels and Many Stock ROMs and the problem still the same even after I cleanly installed stock 6.0.1 ... Any help please.
Thanks in advance.
New Battery fixed 99% of my problems.
However the phone still randomly freezes and disconnects from cell service.
I think its the modem driver. Freezing might also be due to sd card.
Related
I know there are already a lot of discussions on battery drain and believe me, I have read every single one of them. However, I think mine is slightly different:
When fully charged and using WIFI for 10 minutes, 10% of juice will be used. Listening to MP3 for 1 hour will also use another 10%. Overall, battery life is really bad but the key is it only happened suddenly. It have been very good up till now.
I have tested this on another battery and have exactly the same results so it is not battery related. I have also hard reset the phone and tested the battery with nothing installed and it still drains. A full charge only lasts me like 4 hour of very light use.
I installed Battlog and the power consumption is around 90 which I think is pretty low, but at times, even with this low consumption, I can see the battery usage literally falling before my eyes, like 5 % in 5 minutes.
I have also tried the HTC battery test, i.e. fully charged the battery, turned on plane mode and full brightness. After one hour, it only used 8% which I thought is normal. However, if I start using the phone by just simply clicking around, it will start dropping.
I believe the phone is fine on standby but once it starts doing things, even simple operations like moving around folders, it starts consuming a lot of power.
This all happens after an overnight charging episode when I noticed that the light stays amber in the morning and the percentage stays at 80%. I soft reset the phone and it immediately show 100%. This has never happen again but my battery usage is never normal since.
All in all, I think it is somehow hardware related, like the battery gauge is bad or the charging is never complete but it still shows green. It is still under warranty but I think will be very difficult to convince the service centre that there is something genuinely wrong with the phone.
P.S. Should also mentioned that I am using the stock telstra rom and have also cycled through the batteries twice before testing.
I had the same problem...
You should try resetting you battery:
1: let your battery drain to 0%
2: fully charge your battery while keeping your phone off!
this solved the problem for me..
Fenixz said:
I had the same problem...
You should try resetting you battery:
1: let your battery drain to 0%
2: fully charge your battery while keeping your phone off!
this solved the problem for me..
Click to expand...
Click to collapse
I had actually "reset" the battery but only drain it to 5% before recharging as I have read that it is not safe to drain to 0%. I'll try to completely drain it tonight and recharge. Will report back.
btw, I noticed that when the battery is charged to 100%, the led stays amber for about 15-20 minutes before turning green. Is this normal or should it turn green immediately after reaching 100%?
Tried completely draining the battery and charge overnight but have no effect. The problem persists. So this is definitely not a battery problem.
I guess the last thing I can try is charging the battery with a standalone charger or another HD to see if there is problem with the charging mechanism in my phone.
The latest Telstra rom seems a bit better on battery
led amber
The led amber must turn to green
immediately after unplugging.
some thing is wrong with your charge
system .
aidinali said:
The led amber must turn to green
immediately after unplugging.
some thing is wrong with your charge
system .
Click to expand...
Click to collapse
aidinali, can you please explain what you mean? I thought the led will go off if you unplugged the charger. My problem is that after reaching 100% as indicated on the phone, the led stays amber for another 15 minutes before turning green.
Well , I'll correct & explain more....
1-when you reach %100 ,the led will turn to green immediately (if you’r phone is plugged in).
2-if you unplug ,the led will turn off (as you said ).
The problem is that since the battery meter in HD has not been defined by percentage , it doesn't match with
Apps like battery level or battlog .so when you see %100 on them , it' s not "real % 100 ".
I believe there is something wrong with the phone as the percentage usage and charging status do not match. However, since the basic HTC software does not have any battery usage in percentage, it’s hard to convince the service centre that something is wrong.
Any software that shows the battery as a percentage all have the same reading, so I assume they all rely on the mainboard for that information. There is obviously something wrong with either the charging process of the phone or draining more battery than it needs during usage.
I have 100% exactly the same problem as in the original post.
Does anyone else?
I have also tried 2 batteries and had exactly the same results with both, so I also know it is not the battery. The only app I have installed other than Dutty's 6.5 rom is Tomtom which does not need to be run for any of these issues to occur.
Any chance on warranty? I think it's software...
Try a different ROM. I've been having the same problem. I just flashed a new ROM about an hour ago (partly because Dutty's 6.5 kept freezing). I'm hoping both problems will be solved now.
i've found the latest radio rom to make a big different to battery life. 1.14.25.24_radio
the previous radio rom (1.13?) did suck the juice and made battery last 2 days less than 1.14
Try charging with a different charger. Ie. connect a USB cable on your PC and charge it from there.
I've had very similar problems with the stock charger a month after i got my TouchHD, and ended up testing with my old P4350 charger and all problems went away.
I've had similar drains even witch WiFi off, no emails, exchange or 3G access...
Now i'm getting a whole day's usage and i'm left with 30-40% battery, with 2 hours average talk time
I've tried with a number of chargers.....battery still sucks.
I've just switched from Dutty's to Energy ROM, radio is 1.14
If anything...energy drains more quickly than Dutty's
It says it drawing 350mA
Ok, I've used Energy ROM but now using Dutty's Leo. The only thing I've loaded so far is Battery Guard which say it's drawing 98mA when on standby(ie....backlight goes off). That'sa massive difference on the 250mA readings I used to get....now all I have todo is figure out which program I'm loading that is killing my battery.
That still only equates to 12 - 13 hours on a good standard battery with no use at all.
samlives said:
Ok, I've used Energy ROM but now using Dutty's Leo. The only thing I've loaded so far is Battery Guard which say it's drawing 98mA when on standby(ie....backlight goes off). That'sa massive difference on the 250mA readings I used to get....now all I have todo is figure out which program I'm loading that is killing my battery.
That still only equates to 12 - 13 hours on a good standard battery with no use at all.
Click to expand...
Click to collapse
Standard battery should last longer. Sounds like your battery may be slightly faulty. Make sure you let battery drain fully before charging, and always try charging with device off. Should help improve strength.
I had same problem when i flashed miri's rom, hd got warm and didn't last, it cooled down in standby, the answer to my problem was that the wifi was not set to save battery mode, once i set it to save power everything was ok
Used 8% in 24 hours
Fallen Spartan said:
Standard battery should last longer. Sounds like your battery may be slightly faulty. Make sure you let battery drain fully before charging, and always try charging with device off. Should help improve strength.
Click to expand...
Click to collapse
Have been trying that for a month now....something seems to have suddenly worked It only used 8% of the battery in 24 hours! I live in the rainforest with no service so cellular was turned off...wifi on, but I only accessed it about 6 times......still,nothing has changed. The same conditions would leave me with a dead battery in 7 hours previously.
Time will tell if it keeps up this well.
By the way....Thanks
So basically you're saying people should drain down the battery to 1% or so and not to 0% (device dies when battery is out) to get a better battery strength?
Seems to be the general consensus. I'm still not sure if that's what made the difference for me but previously,I would put my device to standbye when I went to sleep at 10:30pm and it would be dead by 6am
I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
I did a full wipe, cleared cache and everything back to factory settings, with no apps installed it goes from 100% to 0% in an hour.
I downloaded 2.1 from some android forum, as i was unable to find one here (there are only links to 1.5 on the xda.wiki WHY?)
If you can point me to a proper 2.1 (or higher?) software to download that doesnt do this crazy **** i'll be happy as infant on crack.
Please help, here is my software information:
Firmware: 2.1-update1
Baseband version: 63.18.55.06JU_6.35.09.26
Kernel version: 2.6.29-063c4d24
Build number: 3.32.405.2 CL191507release-keys
Software number: 3.32.405
Browser version: WebKit 3.1
Try calibrating your battery it gave me a huge boost on my hero... went from getting 16hours day.. to about 30hours on a single charge!!
Every time you flash a new ROM you need to calibrate your battery. The battery meter in the OS (Android in this case) is generated based on the battery stats file.
Battery stats is erased when you flash a new ROM.
Easiest method of battery calibration when you're intending on flashing a ROM:
Ensure battery is fully charged according to the OS. Switch phone off, unplug charger and plug back in. Once light is green, leave charging for another 30 minutes (light goes green at approx 95% charge).
Switch on, flash ROM. Allow first boot to complete.
Shut phone off. Disconnect charger. Remove battery. Replace battery. Place on charge, light green, leave charging another 30 minutes, yadda yadda. Switch phone on, boot immediately to recovery. Wipe battery stats.
Boot phone up. Now would be a good time to install JuicePlotter. Use as normal. Do not charge, let the battery run down completely. When the phone shuts itself off, power it back on. Repeat process until it won't switch on anymore.
Remove the battery. Put the battery back. Turn the phone on. Repeat until it won't turn on anymore.
Now charge the battery on the mains to 100% while the phone is off, keep charging for 30 minutes after light goes green. Power on. Voila, fully calibrated battery.
The last part, run until completely dead and charge only needs to be done once in a while (this is calibrating the battery innards, not the battery stats)
Click to expand...
Click to collapse
hah, yea thats what i accidentally figured. phone was switching off, but when i powered it back on it had 30%.. and it was like that 3 or 4 times.
I ran it down completely and now am charging it till max, we'll see what happens. at worst i'lkl start your process from the beginning thx !
I diidnt know you had to do that. i've been playing with my G1 and not even once i had to calibrate that.. maybe i should
How'd it go? Any improvement on battery life?
it diidnt help I did what you quoted step by step and its still running down the battery like crazy :/ what else can i do ? im thinking of switching to 1.5 but thats just not progressive and my friends phone is running fine on 2.1, with the same battery even.
Edit: i've installed task killer and killed all the mail checking apps.. hope that is the problem
Edit2: it didint help at all, in 5 minutes i lost 15% fcuking hell !
I just switched to 1.5 and its still happening ! I using a different battery and its just as bad... why is this happening to me
ill try second to latest radio from xda wiki.. im running out of ideas,what else can i do ?
That really wierd... its not the battery if you have tried using different ones. Its not the ROM if u have changed it.
Have you tried disabling auto-updates? and auto-checks for emails. Which email client do you have? you should find the option to "sync-never" in the app settings.
Buying it from ebay is kinda ominous though.. was it described as faulty? perhaps you could contact the seller and request a refund is all else fails?
you can try using setcpu to underclock the cpu.
i have similar situation as you. before going to bed around 11pm, it showed 50% left, turned on airplane mode, then in the morning around 6am, phone was powered off.
now it has been 2 days, still have 20% left.
Logan3D said:
I bought this Hero off eBay, and it was dodgy since the begining.
The phone had cyanogen, and was restarting itself occasionally.
So i wiped it, installed 2.1 and it got fixed, but now i have a problem with battery drainage.
Its insance, 10minutes-10% im pretty sure its not supposed to be like that. with or without wifi/3d turned on, its just riddiculous.
I borrowed battery from a friend, and that didint make any change, i installed latest update from the autoupdate in the phone and still its bad. I read somewhere here that its faulty email app that keeps on trying to sync and drains battery, how do i fix that ?
...
Click to expand...
Click to collapse
Did you ever take into consideration that some part of the hardware might be damaged?
Devices that got water damaged, sometimes show weird symptoms as well:
- They still boot up and seem to work well from the first sight
- The battery drains very quickly
- Some of the peripherals are not working stable or not starting up anymore (e.g. wifi, bt, gps)
- Other crazy things might happen as well (e.g. random reboots, backlight flicker, etc.)
So you might have a look at the mainboard. Red stickers indicate water damage!
Regards,
scholbert
Yea but if it were damaged would it show 50% battery after restarting thinking it had reached 5% ? i dont have the tools or will to unscrew it.
i paid 100 pounds fo it, the normal price of a used hero, but the auction said "phone restarts for no reason" and they do not accept returns, so im propably screwed :I
I had an old blackberry 8300 curve, i had it in the bathroom while i was showering, got too moist, turned the detection pads red but phone seemed to work fine after i dried it out. But the battery went to crap progressively in the manner. I would charge to 100%, take it off the charger and maybe an hour it would say less than 10%, do a battery pull and it would go back up to maybe 80% and last maybr another hour and keep doing that till it would normally drain on top od the numerous reboots i would be doing until eventually it would just drain and die.
Sent from my HTC Desire using XDA App
Can dead pixels cause this ? i have like three.. but then again why would it show 50% after restarting from 5%..
the thing is its not draining the battery, just registering it wrong
Any updates on this? Any resolution?
shinji21 said:
Any updates on this? Any resolution?
Click to expand...
Click to collapse
sorry mate i have tried everything unsuccessfully and returned the phone to the seller.. dont tell me you bought it ? (london)
No, but i have a samsung galaxy tab and experience similar symtoms. It does not bother me too much, the battery life is still great. Just the percentage is off and i need to restart from time to time.
I read similar complaint from droid x forum too.
Hi,
I have a Note 4 SM-N910C variant that is almost 3 years old.
Starting from 5 months ago the battery level would start dropping fast from 35% to 0% in like 2-3min after which the phone would turn off. If i took out the battery and insert it again, start the phone again it would show around 30% battery level. After a while it would start doing the same fast drops in battery level and so on.
I got a new battery, not OEM and now it doesnst do what i was facing above but it randomly turns off no matter if im doing something with heavy or no load on the device.
The turning off usually happens after the device goes bellow 50% battery level.
How can i test if all the components are ok other than the battery which seems to be faulty in my opinion.
I did order a new original OEM battery but it will take time to get to me.
I want to find out if the rest of the components are functioning without faults so i can decide whether i should get a new phone or not.
Please assist.
New battery
I know its not the same behavior, I have 2 note's. Mine is only a couple of months old while the one from my wife is build in 05/15. Her phone when we just received it would refuse to charge above 96%. Sure the phone would say 100% but as soon as you unplugged the charger it would drop straight to 96%. It did this on 3 different batteries, exactly the same behavior. All these batteries are OEM. When you plug it in it would go rapidly to 100%..
Anyway, I wiped the cache on that phone and since this it charges normally.
Been comparing the battery drain and both phones are using around 6 to 8% per night while on stby with wifi on.
Just try this, it may help you!
Thanks for the replies.
I did try wiping the cache and even did a factory reset.
I rooted the phone 2 days ago to try and recalibrate the battery but i didn't help.
I think the situation isn't degrading cause from today the phone is constantly hot and the cpu is running at around 48 celsius with 7-8% load.
I'll see what happens when the new battery arrives, maybe the phone is heating up cause of this maybe not. It's even eating the battery from 100% to 0 in 2h with no real load on the phone.
Do you guys think a benchmark program will force it to thermal shutdown if this is the issue.
I'm still trying to find out if only the battery is faulty or i have a dying phone.
To me you have 2 problems...a faulty battery and a (new) software problem on your phone.
Constant being warm with a cpu load tells me something on your phone is running all the time consuming your battery and causing your phone to heat up, unless it behaved the same before the factory reset and rooting?
You are rooted so try Wakelock detector for root to see which app (if any) is causing your phone to behave like this.
I will try wakelock to do its thing during the time i sleep. But if that doesnt help ill try a custom rom. Im not gonna factory restore and go back to stock rom. Gonna move away from that and see what happens.
So for the past few weeks my battery has been draining faster than the speed of light. It will get to anywhere between 30 - 70% (usually about 56%) and it will just turn off. Like straight to dead, no powering down.
When I try to turn it on again I get a white screen with a picture of an empty battery.
If I plug it is, I get the charging screen showing a battery percentage the same as it was when it crashed.
I've done a factory reset, wiped the cache, tried it with no third-party apps, all sorts. But it's still the same. I'm having to charge it 4 or 5 times a day and it's only getting about 30 mins of usage before it dies.
It tends to happen the most with the camera or Snapchat but I don't think it's related to those as it will also do it in other apps and even the lockscreen.
Is it time to call it quits and send it to the phone shop in the sky?!
I had this weird problem with my battery too! MXPE on stock nougat , as soon as I charged my phone to 100% and plug out it used to drop below 80 in 2 minutes ! and then when the percentage hit ~20% It used to turn off showing that white screen you mentioned, however when I plugged the phone in it would start charging at ~15% ! so I tried recalibrating my battery and it is surprisingly effective !
here is the method:
1) drain your phone battery until it shuts down.
2)power it on again and you will see that white battery low picture. plug the charger for 3 or more seconds and out, it will boot up again but as soon as the Rom boots up the phone will die again . do it multiple times.
3)charge the phone while it is off until 100%. turn it on and drain the battery as fast as possible (max brightness, volume, streaming videos on cellular data and running benchmarks will do ) till the phone dies again.
4) repeat (2)
5) charge the phone up to 100% while it is off ! and there you go your battery is recalibrated and good to go!
Obviously, this will shorten the batteries lifespan but since I believe you have it for a long time It won't be an important matter!
Thank you. I think I'm going to bite the bullet and treat myself to the new OnePlus 5T when it goes on sale tomorrow but I will try your advice as this will be a good backup phone to keep for emergencies as it's not worth much to sell on or trade in.
Try removing the back with a heatgun and unplugg and plug de battery.
I'm having the exact same issue and tried the same solutions, no help. It's dying now after a couple minutes. I'm carrying around a battery pack.
Seems to me my troubles started after updating to Nougat. You?
[TL;DR]
Phone battery suddenly drains faster than usual, drains to 0% overnight. Problem still persist even after April update and after battery change. Can't find any solutions. Help me.
Hey, so about a week ago something very strange happened to my Mi A1 and got worse overtime. So what happened was my battery went from 80+% to 0% overnight. I woke up confused and just recharged it and didn't think too much. After a full charge, I noticed the battery drains abit more than usual and had to plug it in constantly. Before going to bed I charged my phone to 100% to see if it would drain to 0% again. It did. As time passes the problem gets worst. The phone started getting warm when charging (around 40+°C up to 50°C) then after a while the phone runs warm even when not charging (never goes below 40°C). My phone always used to run at about 30-35°C even when charging. I changed the battery myself because there was no warranty on it but it didn't fix the problem. However it did help abit. The battery drains ever so slightly slower now but still drains to 0% overnight. It still runs warm but now it does go below 40°C (rarely). Before and after the battery change, the discharging rate is about 700mA and sometimes reaches 1000+mA (used an app called Ampere, not too sure how accurate it is). The phone was also warmer than usual when charging even when the phone was off (before and after the battery change). I tried factory resetting to see if that does anything but had no luck. I also tried using a Wakelock detector app to see if there was an app excessively triggering a wakelock but all seemed normal. I even tried downloading a "battery calibration app" which obviously didn't work. So I feel like it's a hardware problem.
Now here's what I did and did not do to the phone before the problem happened. What I did was I do charge the phone quite alot most of the time. What I mean by that is when it hits about 30% I'll plug it in but I never leave it plugged in after a full charge or charge it overnight and I seldom let the battery drain to below 10%. Even so, the phone never got warm like how it is now. That's about all I did to it. Now what I didn't do was, I never tried to install custom ROMs or root/modify my phone in anyway except for the post about how to enable 4G+ which didn't work for me.. My phone is completely stock. I also didn't install any new apps from the playstore or from any 3rd party sites nor were there any updates for any apps installed in my phone. I've had the same apps installed for a couple of months before this happened. I also haven't dropped my phone for a couple of months. I only dropped it less than 5 times from short heights and I have a very rugged case on. I also didn't use any 3rd party chargers. I'm still using the charging brick and cable that came with the phone. I have tried using other chargers that are 2A but no luck. So basically I didn't do anything out of the ordinary prior to this problem.
Just some extra information
1. The hottest part of the phone is at the top right corner of the back. I assume the CPU is there (?).
2. It happened before the April update. It was the same before and after the April update.
3. Phone is running on Android Pie if that wasn't clear
4. The phone is only 10 months old
5. My phone is the Global ROM version
6. Performance wise, its still responsive and snappy. Doesn't lag or freeze or anything.
6. I always have mobile data on and use it as hotspot for my laptop at uni. I have been using it like that for the past 9 months. However the problem happened when I was at home during sem break so I was mostly connected to Wi-Fi.
Sorry for such a long post. I hope somewhere out there, there is someone who can help me or other people that have a similar problem so we can fix it.
Thanks.
In the upper right corner, should be the modem area.
Try holding the phone on airplane mode during the night and monitor drain.
Also, try changing the SIM slot and do an APN reset. If this fails too, try changing your SIM card or if u can, try another operator SIM.
If you changed any value with QXDM PRO , try and put back the default values.
Good luck