connectivity issue - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

hello
i have a problem with my g928f
my issue is that it can not be regognized by the windows
i have tried at my desktop with win 10 and at my laptop with windows 7 and at both says unknown device,
i have tried everything i know of
unistall everything from the pc regarding samsung drivers
install it again , nothing
install smart switch , nothing
install kies, nothing
run odin , not even see the phone at download mode
made factory reset from recovery , nothing
charge is working just fine both from pc and my wall charger
i tried mhl hdmi and nothing happened
tried just now otg cable with a usb drive , again nothing
just a week ago i was using it just fine with my pc
should i take it to a store to check my micro usb port??

noone??
today i replaced the screen with a new one witch had a new usb dock on it and the problem is still here
i can not connect it to any pc.
i cann't flash the stock rom because odin is not see it also

is it possible to be a rom problem????
i can't flash the stock one because of the usb issue
but i think i can download another lollipop rom to give it a try.

Have you made sure that it is set as MTP?
Setting - Storage - USB.

Check if the device gets connected in Fastboot mode. If it doesn't then it would be your USB.

sideload is not working either
usb is brand new and original.

is there a way to flash stock rom via recovery?

Related

[Q] usb connection problem in downloading mode

helllo every body
i have a problem.i was updating my galaxy s through samsung kies..it got stucked after 30%..i disconnected it n then tried to update through odin multiloader..again it got stuck.i tried twice n it got stuck..now the phone goes to download mode..but cant be detected by computer..can any body help me plz
do you have another PC?
it's your windows + PC problem
best way is on WinXP 32bit on a good PC with working USB ports
some PC have buggy USB ports
unplug everything else from the USB ports except for mouse and keyboard (in case they are USB mouse/keyb)

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
i am haing same prob here after flashing a rom
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
Click to expand...
Click to collapse
Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
Click to expand...
Click to collapse
What OS are you running?
windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)
Can't you get hold of a friend's usb cable?
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You are funny, their phone is OK, the CABLE doesn't work. Right?
jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Click to expand...
Click to collapse
DID you try to put a RIGHT cable into a WRONG hole???
You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk
ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone
jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
Click to expand...
Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is
UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung
jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
Click to expand...
Click to collapse
Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
Click to expand...
Click to collapse
have the same problem..
tried everything.. i dont dare to reflow my phone..

PC&Odin not able to detect phone via USB after flashing custom ROM: tried dif pc too

PC&Odin not able to detect phone via USB after flashing custom ROM: tried dif pc too
Hi all,
I've recently flashed this awesome ROM: [GearCM][i9500][4.4.4] Optimized CyanogenMod 11 for Samsung Galaxy S4 [20140912] in my device. ROM works great, very stable, fast performance, however since install, I am not able to detect my phone via USB. Not even ODIN sees the device connected.
Was doing my research before posting, so I will let you know what I've tried which was recommended in other posts and google:
1. Re-installed Samsung USB Drivers: No Go
2. Used different USB Cables (using stock one that came w/ phone right now): No Go
3. Tried different USB Ports: No Go
4. Tried a different PC: No Go
5. Yes, I am testing with my screen unlocked
Anything else I can try? Maybe a setting in my Phone?
Thanks!
Odin should always see your phone in download mode. No rom will change that.
If Odin doesn't detect your phone in download mode then it's either a:
- Driver problem
- Cable/port problem
- Faulty usb port
By the way, the device charges normally when connected to my computer USB.
Lennyz1988 said:
Odin should always see your phone in download mode. No rom will change that.
If Odin doesn't detect your phone in download mode then it's either a:
- Driver problem
- Cable/port problem
- Faulty usb port
Click to expand...
Click to collapse
Good call. Odin is not detecting the phone in download mode-- so I guess we can eliminate problem in the device configuration.
I'm going to try again in another PC and different cables. Maybe my Cable went bad, sucks because it's pretty new? Going to copy Odin to a pen drive so I can try in friends computer. On other PCs I only tried connecting in Windows-- no download mode & odin.
Ok, so I was able to get working back.
I enabled developer options by going in about and clicking the build 7 times. Proceeded to go to Debugging options and selected Android Debugging marked. Reinstalled Drivers again, then it showed PC connected as Media Device on notifications. I clicked there and changed to Camera PTP and then back to MTP.
Now I'm able to see the Device again!
No idea why I was not able to see it in Odin while on download mode, however, I can see it now even when not download mode.
Thread can be closed, thanks!

Nexus 4 5.1.1 LMY48T not recognized by PC at all!

Hello everyone I've got an issue with my Nexus 4 which is why I registered, as I simply don't know what to do anymore.
My Nexus 4 is not recognized via USB at all, there is no connection sound and ist does not appear in the device manager.
It is charging and does show USB charging if I tap the battery icon.
Things I tried:
Uninstall/Install Driver with and without WugFresh Toolkit (USBDeview)
different Pcs (different USB Ports)
different USB cables which all worked with other mobile devices such as Samsung S3/4/5 mini
checking and unchecking MTP,PTP and Usb debugging
fastbootmode
factory reset
replaced the USB flex cable as i figured it would be defect
I tried to root it with some of the apps available bur none of them work with LMY48T.
I think it might be firmware related but because I didn't flash a Custom Recovery the last time I rooted it I have no possibility to flash another rom.
The root access was lost when the last OTA Update arrived which is why I can't install a custom recovery via the clockworkmod Rom Manager.
The Pc I'm working with is running on Win 10 I'm running out of ideas.
Please help me, thank you

[HELP] USB-MTP no longer working on S4 i9505 but ODIN 3.09 works fine

Hi guys !
I'm having a strange issue with my S4 i9505. It was running lollipop 5.0.1 Imperium Rom V5.0 (XXUHOD7) and it stopped prompting for MTP-USB notification in notification panel. When i connect the phone, it says me it is charging. I'm using windows 8.1 pro x64 + Genuine Samsung USB cable (which came with the phone) between my S4 and the PC.
Then i tried dialing *#0808# in phone app and choose MTP+ADB in USB connection option when the phone was connected to the computer. Nothing happened even if i tried other USB modes (like MTP, Rndis, PTP...). USB internet sharing didn't work either. Changing USB cables and USB ports on the pc didn't change anything either
So i did a factory reset under Philz CWM recovery and flashed an updated version of Imperium Rom v14.0.
USB-MTP was still not working even with *#0808# trick.
So i decided to install Samsung drivers and try a complete stock flash with XXUHOF2 Firmware from Sammobile.com with ODIN v3.09. When the phone was into Download Mode, I connected it via USB and it showed up on ODIN with no problem and then I flashed XXUHOF2 Stock firmware with no errors and no problems at all. The phone rebooted normally and the PASS message appeard in ODIN after ~10 mins.
But the problem still remains, even if flashing a full up to date stock rom with Modem/BL/System + factory reset. The phone still doesn't show into windows as MTP device even with *#0808#.
So i'm wondering if my USB connector is faulty ? Is it possible to be able to flash through ODIN with no problem and not being able to have MTP USB connection ?
I think ODIN flashes phones using Data +/- pins on the USB connector just as MTP do, so they might be good on my S4. May i be wrong ? Is it possible there is an electronic chip behind USB connector of my phone which is misbehaving preventing MTP to work but allowing ODIN to work ?
Do you guys have an explanation of this and do you think replacing USB connector of my S4 would solve the problem ?
I hope my explanations are good and you can help me
loche37 said:
Hi guys !
I'm having a strange issue with my S4 i9505. It was running lollipop 5.0.1 Imperium Rom V5.0 (XXUHOD7) and it stopped prompting for MTP-USB notification in notification panel. When i connect the phone, it says me it is charging. I'm using windows 8.1 pro x64 + Genuine Samsung USB cable (which came with the phone) between my S4 and the PC.
Then i tried dialing *#0808# in phone app and choose MTP+ADB in USB connection option when the phone was connected to the computer. Nothing happened even if i tried other USB modes (like MTP, Rndis, PTP...). USB internet sharing didn't work either. Changing USB cables and USB ports on the pc didn't change anything either
So i did a factory reset under Philz CWM recovery and flashed an updated version of Imperium Rom v14.0.
USB-MTP was still not working even with *#0808# trick.
So i decided to install Samsung drivers and try a complete stock flash with XXUHOF2 Firmware from Sammobile.com with ODIN v3.09. When the phone was into Download Mode, I connected it via USB and it showed up on ODIN with no problem and then I flashed XXUHOF2 Stock firmware with no errors and no problems at all. The phone rebooted normally and the PASS message appeard in ODIN after ~10 mins.
But the problem still remains, even if flashing a full up to date stock rom with Modem/BL/System + factory reset. The phone still doesn't show into windows as MTP device even with *#0808#.
So i'm wondering if my USB connector is faulty ? Is it possible to be able to flash through ODIN with no problem and not being able to have MTP USB connection ?
I think ODIN flashes phones using Data +/- pins on the USB connector just as MTP do, so they might be good on my S4. May i be wrong ? Is it possible there is an electronic chip behind USB connector of my phone which is misbehaving preventing MTP to work but allowing ODIN to work ?
Do you guys have an explanation of this and do you think replacing USB connector of my S4 would solve the problem ?
I hope my explanations are good and you can help me
Click to expand...
Click to collapse
Try disabling and enabling USB debugging while the phone is connected.
GDReaper said:
Try disabling and enabling USB debugging while the phone is connected.
Click to expand...
Click to collapse
Thanks for your reply, i've tried this many times, even when typing "adb devices", adb can't find my phone and it doesn't appaer in windows Device manager
loche37 said:
Hi guys !
I'm having a strange issue with my S4 i9505. It was running lollipop 5.0.1 Imperium Rom V5.0 (XXUHOD7) and it stopped prompting for MTP-USB notification in notification panel. When i connect the phone, it says me it is charging. I'm using windows 8.1 pro x64 + Genuine Samsung USB cable (which came with the phone) between my S4 and the PC.
Then i tried dialing *#0808# in phone app and choose MTP+ADB in USB connection option when the phone was connected to the computer. Nothing happened even if i tried other USB modes (like MTP, Rndis, PTP...). USB internet sharing didn't work either. Changing USB cables and USB ports on the pc didn't change anything either
So i did a factory reset under Philz CWM recovery and flashed an updated version of Imperium Rom v14.0.
USB-MTP was still not working even with *#0808# trick.
So i decided to install Samsung drivers and try a complete stock flash with XXUHOF2 Firmware from Sammobile.com with ODIN v3.09. When the phone was into Download Mode, I connected it via USB and it showed up on ODIN with no problem and then I flashed XXUHOF2 Stock firmware with no errors and no problems at all. The phone rebooted normally and the PASS message appeard in ODIN after ~10 mins.
But the problem still remains, even if flashing a full up to date stock rom with Modem/BL/System + factory reset. The phone still doesn't show into windows as MTP device even with *#0808#.
So i'm wondering if my USB connector is faulty ? Is it possible to be able to flash through ODIN with no problem and not being able to have MTP USB connection ?
I think ODIN flashes phones using Data +/- pins on the USB connector just as MTP do, so they might be good on my S4. May i be wrong ? Is it possible there is an electronic chip behind USB connector of my phone which is misbehaving preventing MTP to work but allowing ODIN to work ?
Do you guys have an explanation of this and do you think replacing USB connector of my S4 would solve the problem ?
I hope my explanations are good and you can help me
Click to expand...
Click to collapse
I have the exact same probleme... Odin work but no mtp....Have you found a solution ?

Categories

Resources