Call duration in call log - Sprint Samsung Galaxy S7 Questions & Answers

I just switched over to sprint and got an s7. I don't see call duration in the call log. No matter what I do, I can't get it to show. After chatting with customer support, they couldn't fix it either. Does anyone know how to fix this issue? Thank you.

Stock dialer doesn't support that feature. U will have to download a different dialer from play.
Sent from my SM-G930P using XDA-Developers mobile app

Sprint has always disabled this on their phones. I don't really understand why. There are call log apps that will show this without chaging the dialer.

Fix for call duration
Actually, there is an easy fix for that, which works on most Sprint phones (including S5 and S6), but you need to be rooted.
Go to system/csc/others.xml and remove this line:
<CscFeature_Contact_DisableCallDuration>TRUE</CscFeature_Contact_DisableCallDuration>
Reboot and you'll see duration come back to Logs.

meyerweb said:
Sprint has always disabled this on their phones. I don't really understand why. There are call log apps that will show this without chaging the dialer.
Click to expand...
Click to collapse
TO HIT US WITH OVERAGE CHARGES BECAUSE WE DON'T KNOW HOW MANY MINUTES WE USED!!!
Yeah...um...ahem...I don't know why, either.

Related

*2 and new froyo 2.2 update

Has anyone notice that when you call *2 from your phone that the sprint app starts. This is with the new update and im wondering how much info on your phone does Sprint have access to.
nunyabiziz said:
Has anyone notice that when you call *2 from your phone that the sprint app starts. This is with the new update and im wondering how much info on your phone does Sprint have access to.
Click to expand...
Click to collapse
Everything.
Sent from my PC36100 using XDA App
They don't keep all of your personal stuff, but all your hardware/software information and any data transferred over the network they technically have access to. Stuff you input on your phone and stuff on your SD card is generally safe. From a privacy stance, you have nothing to worry about. From a hacked phone stance, they possibly could figure it out, if they wanted to I suppose, but usually even that would be harder than its worth.
As for the *2 change, has nothing to do with what they have access to. They just had the dialer changed so that *2 redirected to the app rather than calling a predefined number. Easy to do, really.
When I did call *2 I got different prompt then before the update and it also shows that my firmware is FRF91 which is Froyo. How far and how much information will they get and use. If this would ever be the case, "Sorry Sir/Madam our system shows that you modified your phone so your warranty is now void". Don't get me wrong, I understood clearly before attempting anything that would void my warranty.
Again, it wouldn't be easy for them to figure out, if at all, but technically, they can access most of your version numbers. When you stick with stock roms, there's pretty much no changes in software versions, so almost impossible to tell. If you have a custom Rom, it shows in the software version, but I doubt Sprint would even notice that. Basically, there's nothing to worry about.
Sent from my PC36100 using XDA App
nunyabiziz said:
When I did call *2 I got different prompt then before the update and it also shows that my firmware is FRF91 which is Froyo. How far and how much information will they get and use. If this would ever be the case, "Sorry Sir/Madam our system shows that you modified your phone so your warranty is now void". Don't get me wrong, I understood clearly before attempting anything that would void my warranty.
Click to expand...
Click to collapse
The call center reps dont have access to all of that. It would have to be someone higher up who is looking for it.
I've installed the leaked unofficial Froyo ROM on friday and my *2 still calls the automated customer service. Sprint app does not launch. Oh, and just an fyi, i've never rooted my phone.
Lol, I deleted all of the Sprint apps besides Sprint TV, and when I dial *2, the dialer force closes.
cloud858rk said:
Lol, I deleted all of the Sprint apps besides Sprint TV, and when I dial *2, the dialer force closes.
Click to expand...
Click to collapse
to get *2 to work along with any of the manual inputs like ##775# you need to have sprint zone installed.
theebrownieee said:
to get *2 to work along with any of the manual inputs like ##775# you need to have sprint zone installed.
Click to expand...
Click to collapse
Can you post a link to the sprintzone.apk or post it here?
thanks
Lol I get the force close too... what is Sprint zone? I figured it was bloatware....
I installed Sprint Zone and still get an FC when I try to dial *2.
Any other suggestions?
Btw, here is the apk.

Sprint Visual Voicemail to text trial expires in 3 days.. what happens next?

What happens when my free trial runs out? This service is laughably bad to the point of being usable ONLY as a source of comedy. I am not interested in paying for this.
Will it just stop working or is it going to keep working and start charging me money without my permission? Should I just uninstall it now? Can anyone recommend a suitable replacement visual voice-mail app?
MaxPatlick said:
What happens when my free trial runs out? This service is laughably bad to the point of being usable ONLY as a source of comedy. I am not interested in paying for this.
Will it just stop working or is it going to keep working and start charging me money without my permission? Should I just uninstall it now? Can anyone recommend a suitable replacement visual voice-mail app?
Click to expand...
Click to collapse
Google voice hands down...
I would suggest (personal opinion on style and battery usage) installing the installing the inverted version here just because black looks slicker and causes less work for the screen.
MaxPatlick said:
What happens when my free trial runs out? This service is laughably bad to the point of being usable ONLY as a source of comedy. I am not interested in paying for this.
Will it just stop working or is it going to keep working and start charging me money without my permission? Should I just uninstall it now? Can anyone recommend a suitable replacement visual voice-mail app?
Click to expand...
Click to collapse
When I signed up it said that when my free trial was up I would be presented with an option to continue the service or to cancel.They specifically stated that there is NO automatic billing once the trial is up.
How do I go about removing the sprint app? I tried dragging it to the trash can and that didn't work.. I have sdx stock app remover, but I don't see anything obviously titled "voicemail" or some such..
also, google voice setup is stuck at "verifying phone number" been that way for at least a minute now.. long enough for the screen to turn off
edit: yea, that google voice isn't installing.. I'm going to try the market version, then come back to the inverted version at a later time.. I really hate non-black themed apps too..
MaxPatlick said:
How do I go about removing the sprint app? I tried dragging it to the trash can and that didn't work.. I have sdx stock app remover, but I don't see anything obviously titled "voicemail" or some such..
also, google voice setup is stuck at "verifying phone number" been that way for at least a minute now.. long enough for the screen to turn off
Click to expand...
Click to collapse
try setting it up on a computer and skipping that step on your phone. I only ever did that set up when I was dealing with a non-smartphone.
^^ ah, okay I'll try that ^^
awesome, the market version just force closes at the same point.. This is some bull****
MaxPatlick said:
How do I go about removing the sprint app? I tried dragging it to the trash can and that didn't work.. I have sdx stock app remover, but I don't see anything obviously titled "voicemail" or some such..
also, google voice setup is stuck at "verifying phone number" been that way for at least a minute now.. long enough for the screen to turn off
edit: yea, that google voice isn't installing.. I'm going to try the market version, then come back to the inverted version at a later time.. I really hate non-black themed apps too..
Click to expand...
Click to collapse
The stock app is called cm-android. And you can try this apk. Its the inverted and I edited it to have a transparent widget. I just put it on mine and it installed fine.
disregard this post.. **** was going bad here.. but its better now.
OKAY, installed
Thanks gitusum.
Still not perfect.. I tried a test call and my hilarious outgoing greeting is gone.. replaced by some generic woman and there is no option to even leave a voicemail, she just says something like the call failed, please try again.
well okay the good news is that I'm back where I started with the stock sprint voicemail to text app.. With my hilariously rude outgoing greeting!
I don't know why, but forwarding my voicemail to google simply was not working.
Work is over, so I quit for today. Will try again tomorrow. Thanks for the help everyone!
MaxPatlick said:
well okay the good news is that I'm back where I started with the stock sprint voicemail to text app.. With my hilariously rude outgoing greeting!
I don't know why, but forwarding my voicemail to google simply was not working.
Work is over, so I quit for today. Will try again tomorrow. Thanks for the help everyone!
Click to expand...
Click to collapse
Did you set it up /w voice.google.com first? Setting up through the app itself doesnt work all that well IMO. Once it is setup you can just skip the voicemail setup step if/when you reinstall. I just pressed activate google voicemail on this phone. It then should make you dial a #. After that it is done.
yea setting it up through the voice app doesn't work but setting it up on a computer did. It's just that dialing the code to forward voicemails to google voice doesn't do anything but break my voicemail.
If I call my number I get some kind of cut-off error.. it sounds like "-all could not be completed, please try again" with no option to leave a voicemail. The code to deactivate the voicemail forwarding works fine at restoring the original sprint voicemail service.

Record Calls on S4?

Is this available somehow? I know there are threads for the S3, but I don't see anything out yet for the S4. Anyone know of any apps that will record without speakerphone? I have tried everyone I can find, even the Galaxy specific app.
If not an app, then a ROM, modified SecPhone file.. anything?
gamendorf said:
Is this available somehow? I know there are threads for the S3, but I don't see anything out yet for the S4. Anyone know of any apps that will record without speakerphone? I have tried everyone I can find, even the Galaxy specific app.
If not an app, then a ROM, modified SecPhone file.. anything?
Click to expand...
Click to collapse
Might I suggest porting your carrier number to Google Voice? GV integrates well with Sprint, and you have the option of recording calls made through it by pressing a button at any time during the call. And it brings with it plenty of other awesome options.
beerindex said:
Might I suggest porting your carrier number to Google Voice? GV integrates well with Sprint, and you have the option of recording calls made through it by pressing a button at any time during the call. And it brings with it plenty of other awesome options.
Click to expand...
Click to collapse
Good idea. The only thing keeping me from this right now is the early cancellation fee that would happen when I port the number. I'll look through the GV feature list and see if it is worth it.
gamendorf said:
Good idea. The only thing keeping me from this right now is the early cancellation fee that would happen when I port the number. I'll look through the GV feature list and see if it is worth it.
Click to expand...
Click to collapse
What cancellation fee? Sprint doesn't charge you anything...they want to encourage integration with Google Voice. And Google certainly doesn't charge you anything. It took me literally ten seconds and cost me nothing.
beerindex said:
What cancellation fee? Sprint doesn't charge you anything...they want to encourage integration with Google Voice. And Google certainly doesn't charge you anything. It took me literally ten seconds and cost me nothing.
Click to expand...
Click to collapse
Yeah, I posted that before completely reading the article I was looking at. I was thinking that a cancellation fee would be charged because that line is technically being taken away from them. But since you are getting another line at the same time, they don't count it as cancellation.
That being said, Google Voice's recording feature will not work for my needs for 2 reasons: (based on the feature lists and articles I read. If this is outdated or inaccurate, feel free to correct me)
1. You can only record outgoing calls. I need to be able to record both calls.
2. When you hit the record button, Google Voice alerts both parties that the call is being recorded. I need it to be anonymous. (Disclaimer before I get hounded about legal issues and privacy: Yes, I understand that there are legal considerations here. My attorney and I have both looked at the laws of my state, and what I am going to be doing is completely legal here. Both I and the other caller reside in the same state.)
Any other ideas for recording on the S4?
gamendorf said:
Any other ideas for recording on the S4?
Click to expand...
Click to collapse
Sorry, beats me. I mean, I know other apps exist, but I have not tested them out such that I could speak to their quality or compatibility.
You could install this ROM to have the Call Recorder option.
http://forum.xda-developers.com/showthread.php?t=2283194
I haven't tried it yet but there is a tutorial out there on how to install ROMs for different S4's on our phone. I know there are a couple of AT&T users who are using that ROM just fine.
optimummind said:
You could install this ROM to have the Call Recorder option.
http://forum.xda-developers.com/showthread.php?t=2283194
I haven't tried it yet but there is a tutorial out there on how to install ROMs for different S4's on our phone. I know there are a couple of AT&T users who are using that ROM just fine.
Click to expand...
Click to collapse
Flashed this one last night. It works perfectly for what I need. Thanks alot!

[Q] ATT S4 adds + to calls, making them fail

Hi everyone,
I've got an ATT I337 running the awesome Hyperdrive ROM version 17.1. Several of us --but clearly not all of us!-- over in that thread have noticed a problem with incoming calls. I think there's a setting somewhere that can fix it, so I'm opening it to a wider audience by posting it here, in hopes someone from this group will know what to tweak.
Here's the specific problem.
If my cell phone receives a call from a known contact "Bob" and Bob's contact info (being a U.S. phone number) is 317-555-1212, so far the phone seems to recognize the call as coming from Bob. However, it reports it as coming from +317-555-1212. When I go into the call log and try to return the call, it dials +317-555-1212, and the extra + causes the system to interpret it as an international call attempt, and the call fails. Cannot be completed as dialed, the message says. If it's an non-contact number, the + is still added. IT's not JUST for contacts.
Let's say Bob leaves a message. The voicemail indicator shows and it says offers to dial *86, the correct access code for voice mail for ATT as I understand it. However, tapping that actually dialed +11 then my ten digit phone number. Call fails.
At the dialpad, pressing and holding 1 to invoke voicemail has the same problem.
In Contacts, contacts are NOT listed with +s, and clicking the call button for them makes them dial OK without a + being prepended.
So, this looks like some international feature is being enabled that I'm not sure how to turn off. Does anyone have any idea how to turn this off? Sorta puts a crimp in the basic phone functionality. Seriously, who actually calls anyone these days? But it would be good to fix.
Please, if anyone has an idea of what might be at the root of this, I would appreciate your help!
Marc
I am confused. Does this only happen on the Hyper rom or all roms for you.
Not sure how anyone else does their contacts. But, I always enter numbers as 1-555-555-5555 even if local.
My voicemail number is set as +15555555555
I never had issues--
I remember some talk of that on Hyper awhile back. But, never paid attention--
Only happens on Hyperdrive. Or at least, I can say I never saw it on stock. Hyper is the only ROM I've actually gotten so far as to run while SIM card is inserted. :good:
My contacts are almost all US based and are just ten digits, no leading 1. I did try editing the contact to my work cell phone by adding a 1 to it, and calling my S4 phone. It still was registered as +317-555-1212 format and return call didn't work.
So, it's not really about the way the contacts are stored, more about how the phone interprets incoming calls.
Try the 1+ and see what happens. Just do a few of your most used numbers to start--
Can you put a different dialer on phone and see
rugmankc said:
Try the 1+ and see what happens. Just do a few of your most used numbers to start--
Can you put a different dialer on phone and see
Click to expand...
Click to collapse
Just edited above, adding 1 to the way contacts are stored doesn't change the behavior. I can certainly try a different dialer and see what happens, but it seems to be based on how incoming calls are interpreted. I'm guessing there's a build.prop item or somesuch that needs a-tweaking.
Marc
so you changed the contact number to 1-555-555-5555 with hyphens
i ran hyper for quite a bit awhile back never any issues. of course could be something new--
i am not thinking rom or a lot more would have issue--
I did some tests.
On the phone in question, I edited the google contact for a test phone number. I then called the phone from that tested phone number.
It didn't matter whether the contact was saved in the formats:
317-555-1212
1-317-555-1212
+1-317-555-1212
+317-555-1212
In all cases, the incoming call was recognized as +317-555-1212, which isn't a valid call-back number, and return calls failed. Since this only happened when I put a custom ROM on, I'm sure it's something buried inside the ROM. However, I'm at a loss as to where to check various settings.
Gotta be something deep in there...
If all else fails you can Odin back to stock, reformat your internal card and reroot.
Under Phone Settings/Additional Settings/My Phone Number--is it in format 15555555555
Also, and I don't know where to check, your country code may not be set. I don't know if we even have that setting anymore or would it be in Build Prop.
Probably under ro.something
rugmankc said:
If all else fails you can Odin back to stock, reformat your internal card and reroot.
Under Phone Settings/Additional Settings/My Phone Number--is it in format 15555555555
Also, and I don't know where to check, your country code may not be set. I don't know if we even have that setting anymore or would it be in Build Prop.
Probably under ro.something
Click to expand...
Click to collapse
Interesting thought. I had gone into the dialer settings, and checked the Current Country... it listed United States of America. Then I stopped. But looking further it turns out that in the Assisted Dialing settings just below that, there might be stuff that matters. Currently my assisted dialing is OFF. The settings inside are:
Country code: 1
IDD prefix: 011
NDD prefix 1
City/area code: 131
National number length: 11
The area code probably doesn't matter, but I'm interested in the national number length. Ours tend to be 10. Could you please see what your settings are in there, and let me know if anything is different?
I can always backup (ug, safestrap backup), return to stock, poke around, re-root/restore. But if you could take a quick peek I'd be grateful.
Thank you!
Marc
I tried an alternative dialer... it acted just like the stock with the + thing.
I am on a rom that doesn't have those settings--sorry
Thanks anyway! I experimented changing the last setting to 10, and enabling assisted dialing, and it didn't change anything. Sigh.
Ok, you can still go back to stock with Odin. Or, try one of iB's roms they are very good too, I use them almost exclusively now--
Good Luck--:good:
Yeah. I've been back to stock a couple times with Odin. I've got the process down pat! I prefer the hyperdrive rom if I can work through the few small warts. It's just such an elegantly crafted piece of work. Worth the effort, if I eventually sort out the call issue. Appreciate your help.
Sent from my SCH-I337 using Tapatalk
Frankenscript said:
Yeah. I've been back to stock a couple times with Odin. I've got the process down pat! I prefer the hyperdrive rom if I can work through the few small warts. It's just such an elegantly crafted piece of work. Worth the effort, if I eventually sort out the call issue. Appreciate your help.
Sent from my SCH-I337 using Tapatalk
Click to expand...
Click to collapse
i got the same problem too. We'll get it figured out!
Damani311 said:
i got the same problem too. We'll get it figured out!
Click to expand...
Click to collapse
I figured out the clock on status bar thing. Like someone else said it was under the alignment options ... hidden by default. One by one warts going away.
Sent from my SCH-I337 using Tapatalk
Have the same issue here ..can't dial vm..on hyper
Sent from my SCH-I545 using XDA Premium 4 mobile app
jshua said:
Have the same issue here ..can't dial vm..on hyper
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you haven't done so yet i suggest noting the issue in the hyper thread ... either the Verizon or att one depending on your phone. Seems to be a bunch of us... more folks report it the common thread will emerge.
Sent from my SCH-I337 using Tapatalk
Same issue here i can not dial voicemail and can not call a number back without typing the number in manually. Deal breaker for me hope it gets fixed soon so i can go back to Hyperdrive. Or somebody comes up with some sort of fix.
Download Prefixer and remove the + for outgoing call
BBG037 said:
Download Prefixer and remove the + for outgoing call
Click to expand...
Click to collapse
When I get back from vacation I will have to try this. Thanks!

[Guide] Activate Native Video Calling (over LTE), RCS & other features

Quick Note before you start this - If you are on stable one UI 3.x / Android 11 or greater, see the bottom of the post to see the workaround. Thanks to @knuschit
Introduction - If you have ever bought a device that comes locked with the carrier you will see there are some carrier baked features missing in unlocked devices. While putting in your sim will change CSC of your device you might still not get all the features. So far i fail to understand why would device makers and Carriers make it so difficult for users. I have scourged through so many forums and found info like these where a t-mobile rep responds saying there is no way those features can be added to non carrier branded device ( Either a blatant lie or the reps are ill informed or both).
My Device - Unlocked SM-N986U1 with tmobile sim - CSC - TMB/TMB/XAA
Problem Statement- I want Video calling over LTE and RCS features.
Solution - Follow the steps carefully and also see the attached screenshots -
There are other ways of doing this by creating shortcut to ims service settings but i am posting something that most users can easily do.
Quick Pre-Check - Before starting if you have been using RCS on Google Messages you might want to de-register. Follow the process here: https://messages.google.com/disable-chat.
You can always activate it in case you want to go back to RCS on google messages.
This will only work if you are on Android 10, or the Beta version of Android 11. Samsung has blocked this on Stable Android 11.
STEPS​1. Download and install Phone app (By google)
2. Open the phone App that you just downloaded and make it your default Phone app.
3. Dial *#*#467#*#*
4. You will see the settings as in my Screenshot 1
5. Tap on IMS Service Switch (The first Option)
In case you cant see the screenshot - Just tap on the first option IMS service Switch, Then make sure MMTEL Switch and RCS Switch is toggled on.
If you see below RCS Switch there is a section titled MMTEL
Sub-options of MMTEL are
VoLTE
VoLTE-Video
VoLTE-Call-Composer
SMS over IP
Supplementary Services
Called Dial Third Party Number
JUST TURN ALL THESE TOGGLES ON
Click to expand...
Click to collapse
6. See the Screenshot 2 and move all the switches to ON.
7. Go back to main page and then go to RCS Configuration settings and make sure they are selected to be always on as in Screenshot 3.
8. I changed back to default phone app after this.
9. And done you should have the video calling over LTE to fellow T-Mobile users activated now.
I have already made a few calls and tested it and can confirm that this works. This might work for Sprint too.
NOTE THAT - Default video call on contacts is still duo. you have to make a regular voice call to a contact first then you will see the native video call icon.
These settings wont stick after OS/Firmware update via Odin, OTA or Sideload and steps would need to be repeated.​
Edit Update -You can See all three screenshots together here.
Let us know how it goes here and if you explored any more settings and i will update this post with due credit.
WORKAROUND: SINCE THE ABOVE METHOD IS NOT WORKING ON ONE UI 3.X / Android 11​The conventional method doesnt work on Android 11 so use the method below:
1. Install Alliance Shield X >> Create account and Give necessary permissions
2. Open Alliance Shield X settings and toggle New App Manager Layout On
3. Look at this post and follow
4. See the Screenshot 2 and move all the switches to ON.
5. Go back to main page and then go to RCS Configuration settings and make sure they are selected to be always on as in Screenshot 3.
I can confirm this works.
ADDITIONAL CONFIRMED INFO FROM USERS / TROUBLESHOOTING​
Try the following step in case you had RCS activated on Google Messages and doing the above steps does not get you RCS in the Native SMS App. Thanks @Compusmurf
Compusmurf said:
Also, might add. IF you were previously using Google messages, then you do this, you probably will have to UNREGISTER from Google Messages for Samsung Messages to pick up RCS.....
https://messages.google.com/disable-chat
Click to expand...
Click to collapse
Confirmed to be working for ATT
clownin72 said:
I have U1 on ATT prepaid so I don't have advanced messaging features, tried this method and now I do. Thanks
Sent from my SM-N986U1 using Tapatalk
Click to expand...
Click to collapse
It works for other phones too
dominicmcintire said:
I just followed these steps this morning on an unlocked Samsung A51 and it has worked great!
Click to expand...
Click to collapse
Hi, there is no screenshots attached.
Phariex said:
Hi, there is no screenshots attached.
Click to expand...
Click to collapse
Sorry was having a lot of trouble posting screenshots check now i have linked those now.
The screenshot size is really small and I can't read the text on them. Can you upload those with high quality? or bigger size? Thanks!
Phariex said:
The screenshot size is really small and I can't read the text on them. Can you upload those with high quality? or bigger size? Thanks!
Click to expand...
Click to collapse
You dont really need to see the screenshot its just to give you an idea but i tried changing the ones with bigger fonts hope its readable now.
What specifically has to be on to get native video calling? Got RCS using this method from another post, but video calling still uses duo.
Cindysmith0994 said:
What specifically has to be on to get native video calling? Got RCS using this method from another post, but video calling still uses duo.
Click to expand...
Click to collapse
If you see below RCS there is a section titled MMTEL
MMTEL - Suboptions of MMTEL are
VoLTE
VoLTE-Video
VoLTE-Call-Composer
SMS over IP
Supplementary Services
Called Dial Third Party Number
I have swited on all the options but for Video you mainly need VoLTE, VoLTE-Video and VoLTE-Call-Composer to be toggled on.
Also this site is further compressing the pictures hence you guys cant see. when i get time i will upload to some pic sharing site.
I have an unlocked phone from EE in UK and this doesn't work for me
warriorvibhu said:
If you see below RCS there is a section titled MMTEL
MMTEL - Suboptions of MMTEL are
VoLTE
VoLTE-Video
VoLTE-Call-Composer
SMS over IP
Supplementary Services
Called Dial Third Party Number
I have swited on all the options but for Video you mainly need VoLTE, VoLTE-Video and VoLTE-Call-Composer to be toggled on.
Also this site is further compressing the pictures hence you guys cant see. when i get time i will upload to some pic sharing site.
Click to expand...
Click to collapse
Thanks, all were all toggled on already. Still uses duo. Guess I can live with it.
Cindysmith0994 said:
Thanks, all were all toggled on already. Still uses duo. Guess I can live with it.
Click to expand...
Click to collapse
The default on contacts will still show duo. Make a regular voice call and then you will see the native video call icon wait i will show you as you can SEE HERE
As soon as the person answers the option to toggle to video is activated in the first row center icon. Let me know if that is the same for you and works.
It used to be a call hold icon earlier before we toggled the IMS settings.
warriorvibhu said:
The default on contacts will still show duo. Make a regular voice call and then you will see the native video call icon wait i will show you as you can SEE HERE
As soon as the person answers the option to toggle to video is activated in the first row center icon. Let me know if that is the same for you and works.
It used to be a call hold icon earlier before we toggled the IMS settings.
Click to expand...
Click to collapse
I don't have the option to make a regular video call. After I place a voice call, the native video call button appears on the dialer screen with the active call, but it's greyed out.
Cindysmith0994 said:
I don't have the option to make a regular video call. After I place a voice call, the native video call button appears on the dialer screen with the active call, but it's greyed out.
Click to expand...
Click to collapse
The other person needs to have that option too (Why not just call me), JK sorry dont know how to help you here. if you know someone who got S8, S9, S10, S20, Note 8, 9, 10 or 20 phones directly from TMobile call them and since they would already have it yours wont be grayed out anymore.
warriorvibhu said:
Introduction - If you have ever bought a device that comes locked with the carrier you will see there are some carrier baked features missing in unlocked devices. While putting in your sim will change CSC of your device you might still not get all the features. So far i fail to understand why would device makers and Carriers make it so difficult for users. I have scourged through so many forums and found info like these where a t-mobile rep responds saying there is no way those features can be added to non carrier branded device ( Either a blatant lie or the reps are ill informed or both).
My Device - Unlocked SM-N986U1 with tmobile sim - CSC - TMB/TMB/XAA
Problem Statement- I want Video calling over LTE and RCS features.
Solution - Follow the steps carefully and also see the attached screenshots -
There are other ways of doing this by creating shortcut to ims service settings but i am posting something that most users can easily do.
1. Download and install Phone app (By google)
2. Open the phone App that you just downloaded and make it your default Phone app.
2. Dial *#*#467#*#*
3. You will see the settings as in my Screenshot 1
4. Tap on IMS Service Switch (The first Option)
5. See the screenshot 2 and move all the switches to ON - My video share was on, it turned off while taking screenshot so make it on too.
6. Go back to main page and then go to RCS Configuration settings and make sure they are selected to be always on as in Screenshot 3.
7. I changed back to default phone app after this.
8. And done you should have the video calling over LTE to fellow T-Mobile users activated now.
I have already made a few calls and tested it and can confirm that this works. This might work for Sprint too.
Let us know how it goes here and if you explored any more settings and i will update this post with due credit.
NOTE THAT - Default video call on contacts is still duo. you have to make a regular voice call to a contact first then you will see the native video call icon.
Screenshot 1
ScreenShot 2
ScreenShot 3
Click to expand...
Click to collapse
Dial *#*#467*#*#
USSD code running
Unable to process the request
Please tell me why.
Sent from my SM-N986U1 using Tapatalk
eric6268 said:
Dial *#*#467*#*#
USSD code running
Unable to process the request
Please tell me why.
Sent from my SM-N986U1 using Tapatalk
Click to expand...
Click to collapse
Because You dialed wrong code you dialed *#*#467*#*# please check what i asked to dial.
I have a U.S t-mobile branded phone (AT15 ; Sep security patch)and use the Samsung stock messaging app. I have been hoping for RCS to be enabled but that hasn't happened yet. I know google messaging has this feature but I prefer to stick with my current stock samsung messaging app. Will following your method help me in activating RCS? Thanks!
dj24 said:
I have a U.S t-mobile branded phone (AT15 ; Sep security patch)and use the Samsung stock messaging app. I have been hoping for RCS to be enabled but that hasn't happened yet. I know google messaging has this feature but I prefer to stick with my current stock samsung messaging app. Will following your method help me in activating RCS? Thanks!
Click to expand...
Click to collapse
Yes it will and i can confirm i checked and it is working. I see when my friend with RCS activated is typing. So typing indicators are working a big sign that RCS is working.
To verify before you do any of the above steps open your default Samsung SMS app and go to settings by clicking on 3 dots on top right, do you see an option called 'Chat Settings' if not, once you have gone through the suggested steps above you will see chat settings activated meaning RCS working.
Also, might add. IF you were previously using Google messages, then you do this, you probably will have to UNREGISTER from Google Messages for Samsung Messages to pick up RCS.....
https://messages.google.com/disable-chat
Compusmurf said:
Also, might add. IF you were previously using Google messages, then you do this, you probably will have to UNREGISTER from Google Messages for Samsung Messages to pick up RCS.....
https://messages.google.com/disable-chat
Click to expand...
Click to collapse
Thank you, this was the part I was missing.
Compusmurf said:
Also, might add. IF you were previously using Google messages, then you do this, you probably will have to UNREGISTER from Google Messages for Samsung Messages to pick up RCS.....
https://messages.google.com/disable-chat
Click to expand...
Click to collapse
Thank you for this information i will add it to 1st Post
knuschit said:
Thank you, this was the part I was missing.
Click to expand...
Click to collapse
Thanks for confirming.
I did all this a week or 2 back to mine and my granddaughters phones.
I didn't do any kind of writeup because this info has been out there in the wild, just not overly shared because there are other options in that menu that can wreck your phone experience.
Glad someone did.
(Note to folks, don't go randomly changing things here if you don't know what they are and haven't been validated by others)
Since you did so good here, you should write a document for folks how to "update" using FRIJA and ODIN for folks with U1 devices. Maybe that'll cut down on the folks that complain that they can't get Month X security update because Carrier Y is slow.
I know how, but writing a document step by step isn't the same and I'm very bad at documentation.

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