Is there a way to contact Remix other then email i have sent two with no response
I ordered The ultra tablet and remix sent me tracking # for fedex the tracking says its
Ship date:
Fri 3/18/2016
KOWLOON HK
Scheduled delivery:
Pending
ROME 4939 IT
Clearance instructions from the importer are required.
Recommended action:
Importer must provide instructions.
our is this normal i would like to contact them before i pay my CC bill in case i have to dispute the charges
Thank you for any help
OK Update i just called Fedex after the girl looked up the tracking # she said it was ready to ship to Italy lol
I told her i don' live in Italy i Live in the US Fl i gave her my address it toke her some time and she said that the Zip code on the package
was hard to read gave her the correct zip and she says it will start moving now sure hope so
Its a shame that Remix never reply to my emails something wrong with them
I bought the ultratablet because i already have the mini and the os installed on a surface pro and like there ideas
but service is terrible hope the get thru this phase of there business
did Jide contact u?
No they have not unfortunately I would have expected and Email or Phone call by now from them maybe there on vacation.
I called FedEx today since the status has not change on the tracking what they tell me now is the address is correct but the country says Rome IT nothing they can do till Remix or there shipper provides corrected paper work.
Remix will not answer me at all so i guess I'm SOL . I will try to call my credit card company Monday to see if there is a way to dispute the charges.
did you check ur message box in XDA?
I just did thank you
maybe this thing will start to move.
you are welcome
I received a new tracking # today in the jide forum and it looks like deliver 4/4/2016
I will report back once i receive the package
Thank you
still have not received the product have had some answers in support jide and was given a new tracking # on the 31st package has been At fedex in Tennessee since 4/2
needing detailed description from the shipper no change as of yet and FedEx ships back to the sender after 5 days so most likely i will not get this.
It looks like Remix can not ship to the US My lose i will have to settle for a samsung. I will not try to by any Remix products in till its on Amazon Prime never again will i buy something that ships to me from outside the US
its on Amazon Prime
---------- Post added at 11:17 AM ---------- Previous post was at 11:13 AM ----------
If you are getting it directly from Jide, shipment process will be a pain half the time cause its from out of country and they do major checks on outside items.
Yup most of the blame should go to FedEx it went through 2 fedex location in HK you think it would of been stopped there then it went to Alaska and they didn't stop it there then it went to Memphis TN that is where it was stopped crazy.
Well anyway tracking tonight shows it has cleared and should be here tomorrow. We will see.
Still never going to order overseas again if it ends up on amazon prime then I will my wife will be sol till then maybe I will pick her up a Samsung
It finally came today thank you Don't think i want to go thru this again i hope it ends up on Amazon Prime
i gave u a link in my previous post
Yes thank you that is the Mini i have one. The Ultra Tablet i may want another 1 maybe it will end up there
oops my bad. I was in between forums when answering this, totally missed tablet when going back and forth
Just ordered mine today from the Jide site. I hope I don't have to go through the same pain. At least your story has a happy ending.
I ordered the ultratablet a week ago.
Although the webpage says it should be shipped within 2-3 business days, it still seems not to be shipped.
How many days does it take to be shipped usually?
Ordered 2 from GeekBuying 1 week ago, both of them are here in Switzerland but no Google Play Store and no idea how I can get Play Store on this device
Gesendet von meinem LG-D855 mit Tapatalk
I got mine in Itali in a very few days (1 week or less?) with no custom problem (thanks God!)!
tschmid said:
Ordered 2 from GeekBuying 1 week ago, both of them are here in Switzerland but no Google Play Store and no idea how I can get Play Store on this device
Gesendet von meinem LG-D855 mit Tapatalk
Click to expand...
Click to collapse
https://groups.google.com/forum/#!topic/remix-os-for-pc/6jsV0ZB8174
Related
Hey guys has anyone had any details about ASDA dispatching the xperia z preorders?
I'm pretty sure that when i selected the free delivery option, that it mentioned something about it being a guaranteed delivery date of 28th Feb. Does anyone else remember anything similar?
I ordered on the 14th of Feb.
Mine is sitting on 'Back Order' haven't heard anything from ASDA.
Mine says this on the tracking system:
Awaiting Stock - We're waiting for stock of all these items to become available. As soon as these items leave our warehouse and are their way to you we'll send you an email to let you know.
But even if they get stock tomorrow i doubt they can get it to me the same day
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
bythebeardofchabal said:
It's wishful thinking, but hopefully they're just crap at keeping the website updated. Mine reads the same as others.
Going to be mighty annoyed if I don't get it tomorrow. I never go to Asda for anything - supermarket or online - they're not doing a great job of turning me around...
Click to expand...
Click to collapse
That's what i was hoping too, but seems unlikely :/
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Guitarfreak26 said:
Check my posts on the other threads mate.. Asda have been a joke
I've rang them 3 times today and been told something different every time! The one said it was out of stock when I ordered, another one said tomorrow and then the third one said a couple of weeks
I think there's literally 0% of it coming tomorrow
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Tamb0 said:
I spoke to them about 6pm and was told "your order isn't showing as back ordered on my screen. You see the phone isn't released untill tomorrow, so it can't be dispatched before then. If it doesn't say dispatched by this time tomorrow, call us back"
This was after I'd already explained the guaranteed 28th Delivery. Not holding my breath for getting it on release day. Even though the accessory pack was a big bonus, I picked Asda because no other site had commited to a delivery date at that point. Seems like another examine of Asda over promising and under delivering.
Click to expand...
Click to collapse
What was the guarantee? If they fail to deliver on the guaranteed date then what is their penalty?
Guitarfreak26 said:
Asda site now says in stock mmm
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I saw some sites got their deliveries late and had to dispatch on the 28th, i wonder if maybe this was the same for asda.
Mine still says on backorder. Just went through the process of ordering again to see if there were any delivery options this time and there were options to leave with neighbours etc. This wasn't an option when pre ordered. I am not sure if it means anything though.
I have seen on game forums that asda have form for this sort of thing too. Gonna see if I can find more info.
Still says on backorder. I'm gonna wait an hour or two then phone them again.
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Bryan839 said:
Im thnking of cancelling my order with ASDA, and ordering direct from Sony with the free headphones, £30 more though.
Click to expand...
Click to collapse
Where does it say that Sony are offering free headphones?
Update: just got off the phone with asda, while my order still says on back order, they're are saying that they have the phone in stock (as reflected on the site) and awaiting dispatch. Though I'm not certain I completely trust that!
The asda website looks like they've done a hasty removal job of anything to do with the preorder, so much that they still have photos of the preorder accessories, with absolutely no mention of coming with any.
I wouldn't imagine anyone would have felt the need to take proof of them promising delivery today, but it was plastered all over the site. It was even in the hidden T&Cs regarding the accessory pack saying you wouldn't actually get the dock and case today, something along the lines of "on 28th February you will receive the Bluetooth speaker, and a voucher for the case and dock redeemable from Sony stores"
The phone is being advertised as "in stock" for new orders, so I've got my fingers crossed that they are just being really poor at updating people's accounts.
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
bythebeardofchabal said:
Does anyone have any confirmation that they promised a guaranteed delivery by today? As the fluff about it has gone from the website, I'm guessing with it are the T's and C's.
Click to expand...
Click to collapse
I just remember it being mentioned when in the checkout process, i have searched online and others have mentioned the guaranteed delivery date for game pre-orders form asda direct in the past.
Bryan839 said:
http://forum.xda-developers.com/showthread.php?t=2168282
Free headphones when you purchase from sony
Click to expand...
Click to collapse
Cheers.
I've decided to cancel my preorder with asda and get them directly from sony with the free headphones (which more then makes up for the extra £29). Though I'll probably sell the headphones.
Though even the order cancellation is a hassle, apparently it has to be passed to a "technical team" and will take 24 to 48 hours for an email to come through stating the order has been cancelled.... I don't think I'll ever use asda again!
Can't believe the way ASDA have handled this pre-order. Even their website shows 'in stock', but my order still says 'back order'!! Im on hold to speak to a manager!
---------- Post added at 10:50 AM ---------- Previous post was at 10:41 AM ----------
Tried to cancel the order, has to be passed on to another team, which takes 24-48 hours, but the phone may dispatch before they get the cancellation request. Crazy!!
The manager gave me a £40 e-voucher for the inconvenience. Ordered with Sony directly, with free headphones!
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Yes. Mine was to ship by 10/31 but the order status now says it has been shipped and I have a tracking number. I ordered a Note 4 White on Oct 18th. This change in status happened in the last few hours.
pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Click to expand...
Click to collapse
I would love to know any updates on this as Best Buy has literally no information and I pre-ordered on the 11th...
No word yet but I found a way to look up more information
Found this on Reddit in the iPhone sub... I have no idea what I am doing so I will spare you any technical explanation...
Search: Did you preorder through Verizon? Here's a way to get extra/internal information about your preorder (I am a noob and can't post links yet)
It was all jibberish until I got to the first comment, beginning with "Pro tip," which provided the URL to use instead.
Replace YOUR_PRE_ORDER_CONF_NUMBER with your preorder number (found in the email confirmation they sent you). As far as I know, it only works with the preorder number (more digits, provided for online orders), not the order number. I placed my order over the phone via the retention department and it appears their method still generates an online preorder number. I can not attest to what order number type is provided for orders placed in store.
Then, replace YOUR_LAST_NAME with, well, your last name, as it appears on the order. Once the page loads, you'll get some valuable data that you may or may not be able to interpret. Order status, tracking information
According to the provided information, my order is in processing but no shipping label created yet. I have been scouring the web for more information to confirm whether or not Verizon uses overnight or two day shipping, with Saturday delivery selected. From what I have found:
* there seems to be conflicting data on the ship method, though Verizon confirmed in forum replies that it is indeed overnight
* most of the recipients designated for the 10/23 expected ship date (earlier pre-orders), received their phones on 10/23...this gives validity to iconicExpShipDate = expected DELIVERY date, as you will see in the key on the reddit post.
* the same designees that received their phone a few days late seemed to either have incorrect shipping addresses, unsuccessful delivery attempts or were otherwise subjected to force majeure
* there appear to 10/23 designees whose date was pushed to 10/31, most originated from Best Buy and Amazon, and at least one Verizon customer who used the aforementioned link and generated an error code indicating a problem with the payment
* if your card has been charged, you can expect a shipping notification within 24 to 48 hours
* there are still people out there who pre-ordered on opening day and still have not received their phone!
In summation, I am expecting to receive my order on Friday, 10/31. If the link comes back clean under item details as of Thursday night, I will be devastated. I am really hoping I have the N4 in hand to distract [me] from the fact that I am an almost-thirty yo... female... waiting in line at midnight on Sunday, for a video game.
I'm glad i ordered the white quick i was lucky and got it in the 23rd. I figured the black ones would have had more people waiting for stock.
Sent from my SM-N910V using Tapatalk
Yes 10/31 for white note4 for me too!
Im growing nervous... no updates to the Iconic site and no emails from Verizon. Out of curiosity, when did you pre-order and what is your projected delivery date per tracking information?
pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Click to expand...
Click to collapse
Got mine on the 23rd.
Best Buy really Sucks.. no one knows anything...
I ordered mine from Verizon, over the phone, on 10/23 and just received mine.
Sent from my SM-N910V using XDA Free mobile app
When I check my order status I see the order number, not the preorder number, a row for the tracking number but the field is blank. This happened yesterday afternoon; it had previously said in process and gave me an estimated ship date. Now there is no date.
I checked the Iconic status I previously posted about. The status changed from 'C (we have received your order and is in process),' to 'S(per the key, we have sent you order for processing).' The expected ship date has been deleted, and a shipping message was added, "your order will ship on 10/31."
I called Verizon again this morning. I was told that my order had been shipped, but there was no tracking information yet. The rep said that the order was placed for two day shipping. I confirmed with Verizon on three separate phone calls that it would be for overnight shipping... each time the rep originally said two-day, I said it was incorrect, and after a brief hold was told it was indeed overnight.
I have read of too many people on various sites having their orders mysteriously cancel, I am concerned about having no order information (with an order date change to boot). I am certain the tracking number would be in their system when the label is created, so I find it hard to believe that my order has been shipped. I did read of one gent on reddit who suffered a similar experience. He called Verizon to inquire and within minutes the FedEx driver arrived at his door.
I could sure use a morale boost. If you are reading this, I'd love to hear that you received tracking information or better, your devices! For the BBY customers, my heart goes out to you. I hope you got the $200 gift card at least.
Godspeed, little phone.
'
Just received a notification from VZW with tracking number and my White Note 4 will be here tomorrow 10/31 just like they promised.
I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.
bbeelzebub said:
I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.
Click to expand...
Click to collapse
Ditto, just picked up 20 minutes ago apparently. Tears.
meowzasaurus Rex said:
Ditto, just picked up 20 minutes ago apparently. Tears.
Click to expand...
Click to collapse
Come again
Sent from my SM-N910V using XDA Free mobile app
My local store had one white one last night. I went with black...
shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Sorry, Ditto, [FedEx] just picked [my phone] up [from Verizon] 20 minutes ago apparently [according to the tracking information, two day shipping with Monday delivery]. Tears [of sadness].
I preordered at the store on 10/23 and I got my tracking number yesterday showing it will be delivered tomorrow
Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.
shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
ty7uh said:
Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.
Click to expand...
Click to collapse
Did FedEx tracking say 10/31?
Who ordered a 4G/64G/2.3ghz model from Eternal Team during the sale on AliExpress?
I ordered one. Still waiting on it to ship.
If anyone wants to have a conversation about the order process from Eternal Team team I'm happy to have a chat about it here.
I am waiting too. I think i will be minimum 1 month before i get it (and U)
Same here. They just promised me today that it will ship in the next 7 days. Just have to wait and see.
Sent from my KFTHWI using Tapatalk
i am waiting too. itll come with the chinese rom or ww?
Their specs say CN. Whether they preloaded WW or not we won't know until it arrives.
Sent from my LG-D802 using Tapatalk
Just got the msg that they sent it
nothing yet here... :/
yeah they shipped mine too as well... if someone gets it will be happy to hear about it from him.
Still nothing, what a bummer!
I've buyed my lenovo s930, the last year, from eternal team without problems, i think you need only to wait.
27ylliw said:
I've buyed my lenovo s930, the last year, from eternal team without problems, i think you need only to wait.
Click to expand...
Click to collapse
It's been almost 7 days. I am exposed to Forex rates losses (good 10 dollars loss) in case Ali Express closes the order and reimburses.
I was one of the first few to purchase the 4gb/64gb model when the sale went live. (If the counter on the site was correct.) I received a tracking number from them last night for Singapore Post. Assuming it isn't a bogus number, it looks like they are shipping them out.
Nothing yet, 20 hours to cancel and a string of polite emails to the eeller requedting updates. It loos like they did not have the number of units they promised and want to get away with a with it.
i got mine shipped a day before time expiration. wish you luck!
Mine had just been shipped as well. I went with the DHL option so it should get here within the next 4-5 days.
Sent from my KFTHWI using Tapatalk
They waited for the last day to ship it, and didn't respond to my questions. I ordered it with ups expedited (3-7 days) and the tracking number they gave me doesn't work. So i believe it's a fake number and they don't have shipped it out yet. It was supposed to be my first android phone
But anyways anybody who gets it please post it here so we know it's real because everything screams scam on this order, so we know it's real
veronr said:
They waited for the last day to ship it, and didn't respond to my questions. I ordered it with ups expedited (3-7 days) and the tracking number they gave me doesn't work. So i believe it's a fake number and they don't have shipped it out yet. It was supposed to be my first android phone
But anyways anybody who gets it please post it here so we know it's real because everything screams scam on this order, so we know it's real
Click to expand...
Click to collapse
They say they have already shipped mine too. The fact that your TN does not work is because tracking systems need about 3/4 days to update. This is not the worry.
Could you people say if your TN is of origin Malaysia???
Mine is like RCxxxxxxxxxMY. This *could* be OK if they are shipping from manufacturer and not from China as usual, but one never knows.
analyticbastard said:
They say they have already shipped mine too. The fact that your TN does not work is because tracking systems need about 3/4 days to update. This is not the worry.
Could you people say if your TN is of origin Malaysia???
Mine is like RCxxxxxxxxxMY. This *could* be OK if they are shipping from manufacturer and not from China as usual, but one never knows.
Click to expand...
Click to collapse
I thought UPS updates it's tracking system right away. My tracking number doesn't have an prefix or sufix like yours it's all numbers and a few letters here and there. But I really hope it's shipped at least because there are rumors that ASUS can't supply the orders for some countries like France because it hasn't produced that much units.
Edit: I just received an update that the Order is Processed: Ready for UPS. So that's good news
i don't think they are scammers i think they are legit... from my experience at least...
Received shipping notification last night.
I ordered mine one hour after they started selling them at the special discounted rate. Because I paid for the ZF2 quickly, I qualified to receive a free gift. They said they will also be sending me a Silicon Case and Screen Protector.
They sent me a Singapore Post (singpost.com) tracking number. I just tried checking that tracking number and it currently isn't available and can take up to 24 hours to be available for tracking.
How is your experience with HUAWEI? similar to mine , any issues?
Here is mine ..
ok..so I ordered my phone through huawei(10/5/2015). I used the financing company through their website called Affirm.
I received all the confirmation emails from both huawei and affirm about my order and registration with Huawei.
here is where the "Fun" comes in:
I tried to login to the Huawei website this morning 10/6 to see if the status was updated(I have no patience)
and ...My account does not exist!!! so after chatting with a representative online they cannot find any of my information, no account registered, nothing!! However I can log onto the Affirm account and see when my payments are due!!! I have emails and phone calls back and forth from them they still have not resolved. Really sucks!
as of 10/8 I have received what looks to be a generic email saying that states I will get my phone??
I know i posted this in waiting for shipping but wanted to see direct order huawei only ..sorry
@mejori,
My experience while a little different, is still very similar to yours. I ordered on 9/30 and subsequently received a confirmation email with receipt. The next day, Huawei did debit my credit card.
But, when I login to my Huawei account, it shows nothing in "my orders". I emailed their customer service about this on 10/4 and received an automatic response with a ticket number, but have heard nothing back.
I'd have to say that this really isn't a big deal. We'll see how they do when it's time to start shipping product.
But I would have to say that their customer support is less than stellar, so far.
@cam30era they have emailed me to basically tell me the same thing that the generic email says.
I am going to just wait it out and see if i get it. However they did say that shipments are delayed but could not tell me when.
mejori said:
[MENTION=3209971]However they did say that shipments are delayed but could not tell me when.
Click to expand...
Click to collapse
I was not aware of this. Thanks for the feedback. Let us know if you hear any more.
I don't see the benefit of ordering direct from them unless you don't want the play store money, don't want the insurance, possible tax free, and want a less reliable information service as far as shipping.
The only benefit to me would be tax free, but I wanted the insurance and easier RMA process.
cam30era said:
I was not aware of this. Thanks for the feedback. Let us know if you hear any more.
Click to expand...
Click to collapse
I just emailed them .. keep you posted!!
htowngator said:
I don't see the benefit of ordering direct from them unless you don't want the play store money, don't want the insurance, possible tax free, and want a less reliable information service as far as shipping.
The only benefit to me would be tax free, but I wanted the insurance and easier RMA process.
Click to expand...
Click to collapse
Yup, you identified all the reasons. 7% better in my pocket.
I ordered using affirm also. So far for me though all has been smooth. I'm able to log into the huawei website and see my order just fine
Sent from my Nexus 5 using Tapatalk
htowngator said:
I don't see the benefit of ordering direct from them unless you don't want the play store money, don't want the insurance, possible tax free, and want a less reliable information service as far as shipping.
The only benefit to me would be tax free, but I wanted the insurance and easier RMA process.
Click to expand...
Click to collapse
I am very careful with my phones(*knocks on wood) .. and cant shell out $600 at the moment. so i chose to do the financing. as far as shipping and reliability of huawei .. it is questionable at the moment.. hopefully they make good on it.
I ordered from them on the 5th as well and all has been good so far. I ordered from affirm as well and everything seems to be good. Order shows as processing in my orders and the affirm charge went through..now I wait...
Sent from my iPhone using Tapatalk
so this is what they said when i asked about ship date and if there are any delays
from Huawei:
Hello Richard,
The Nexus 6p is on Pre-Order and will not be shipped until release date. I believe it should be out in the upcoming month.
On Fri, Oct 9, 2015 at 9:45 AM, Richard wrote:
oscar,
is there any way that I can get an ETA for my order. The representative on the phone told me orders are going to be delayed. this is in reference to order #***********
I just got off a "chat" with Huawei. They basically reconfirmed the same information. The first orders will ship in early November.
I ordered the day after release and on the site it said shipping late october and then was switched to early november a few days later. I also spoke with a chat representative and asked how the google store orders and direct orders shipping times would differ and was told that they will actually both ship at the same time as the schedules would be the same but asked if they came from the same stock and was told that there would be seperate stocks? Not sure how it will all work out but I am really hoping that the chat representatives were just told early november but will actually ship earlier.
I'd say it is very likely the chat rep doesn't know a damn thing about shipping schedules or if Google pulls from the same stock or not. I wouldn't be surprised if these things don't ship until november or if they ship a week or two early. I doubt any first line CS Rep has a damn clue other than possibly some generic date and would be the very last person to get an updated date or information.
i guess we will compare with others once people start getting tracking #'s or receiving their devices! If any of you get updates please post!:highfive:
This is my conversation with rep concerning why my order is not visible...
I also ordered through Huawei, but I did not use Affirm. I'm able to sign in and see my order no problem.
I orderd through them to save the near $50 on Massachusetts tax, I orderd the Thursday and the money was taken out yesterday. So far so good for me no issues as of today.
now that Google is out of stock of 64gb 6p , i am trying to order from gethuawei.. but i have a issue, when i press the order button. does not complete my order.. message pops up to call huawei.. i call the # customer support says the website has problems to try and order again later..
has anyone place a successful order today??
Lw00d said:
now that Google is out of stock of 64gb 6p , i am trying to order from gethuawei.. but i have a issue, when i press the order button. does not complete my order.. message pops up to call huawei.. i call the # customer support says the website has problems to try and order again later..
has anyone place a successful order today??
Click to expand...
Click to collapse
I have been trying to chat and it just says :
We value your business.
Unfortunately none of our representatives are available at this time due to high traffic levels OR you have reached us outside our normal hours of business which are Mon – Fri 8am – 9pm CST.
Please continue to browse our site and feel free to use our self-serve options.
Please Please click here to leave a message
Thank you!
edit: finally got through to chat pic of convo
I ordered mine from efox-shop.com
Shipment by DHL Express was fast, but it takes around 5 working days (after the order/payment) until it is picked up by DHL and shipped from their Hong Kong warehouse.
So expect 5 - 10 working days before it reaches you. In Germany, DHL also does tax and VAT and collects the amount cash at delivery... Don´t know how that works in other Countries.
AOSP apk are easy to get in the Google Play Store (which is already installed and easy working).
Hope I could help.
best regards
Dietmar
According to Elephone Facebook site, US version will probably not be released until July. Originally, back in November, I was told January, then before April 20th and now it's July?
Have you got your phone already then? I've ordered mine via Elephonestore and am deciding whether I should cancel the order or not as they aren't clear when mine will be shipped.
DaBountyHunter said:
Have you got your phone already then? I've ordered mine via Elephonestore and am deciding whether I should cancel the order or not as they aren't clear when mine will be shipped.
Click to expand...
Click to collapse
No, I have not ordered yet. Been waiting for the US version, which they keep delaying and can not give me a definite date when it will be released. Makes you wonder about the quality of their work, when this is the way they do business.
I couldn't order off e-fox the site keeps logging me out so I gave up. Which other sites have this instock and aren't overpriced?
honorbuy.com
DaBountyHunter said:
I couldn't order off e-fox the site keeps logging me out so I gave up. Which other sites have this instock and aren't overpriced?
Click to expand...
Click to collapse
try honorbuy.com
try another explorer
DaBountyHunter said:
I couldn't order off e-fox the site keeps logging me out so I gave up. Which other sites have this instock and aren't overpriced?
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I created an account with eFox and placed my order for a P9000 on 26 March and now (7 April) the tracking shows >>2016-04-07 04:44 The item is on transport to the country of destination<<
Before this it show >>2016-04-06 08:29 The item is at the PostNL sorting center<< So I’m hoping to get it soon.
With regard to your:- “e-fox the site keeps logging me out” try another explorer, I also have similar issues with Mozilla Firefox and other issues with Chrome; I think they all have to frequent updates and Chinese sites don’t keep up.
If you use eFox here is a discount coupon code you could use >> 3€ Off coupon code on your order. Simply enter the code: FVE3SUS <<
:angel:
:laugh: Today's (8th Apr) update: >>2016-04-08 08:29 HEATHROW WORLDWIDE DC, ARRIVED IN THE UK<<
Hi all, i ordered my P9000 on 28 Mach from efox and got tracking id on "chronopost" (french parcel service), destination is germany. Unfortunately chronopost status has not changed since 1st of april saying: Web Services / Shipment ready to be shipped.
Anyone experience with shipment via chronopost?
richardsoffice said:
I created an account with eFox and placed my order for a P9000 on 26 March and now (7 April) the tracking shows >>2016-04-07 04:44 The item is on transport to the country of destination<<
Before this it show >>2016-04-06 08:29 The item is at the PostNL sorting center<< So I’m hoping to get it soon.
With regard to your:- “e-fox the site keeps logging me out” try another explorer, I also have similar issues with Mozilla Firefox and other issues with Chrome; I think they all have to frequent updates and Chinese sites don’t keep up.
If you use eFox here is a discount coupon code you could use >> 3€ Off coupon code on your order. Simply enter the code: FVE3SUS <<
:angel:
:laugh: Today's (8th Apr) update: >>2016-04-08 08:29 HEATHROW WORLDWIDE DC, ARRIVED IN THE UK<<
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Did you get charged any import tax and fees? Hope not!
DaBountyHunter said:
Did you get charged any import tax and fees? Hope not!
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Haven't got it yet only arrived in UK today, so probably get it Tuesday, and yes hope no duty to pay. I’ve often wondered what would happen if I refused to pay the postman, he’d take it away but would I be able to get a refund from the sellers via PayPal?
richardsoffice said:
Haven't got it yet only arrived in UK today, so probably get it Tuesday, and yes hope no duty to pay. I’ve often wondered what would happen if I refused to pay the postman, he’d take it away but would I be able to get a refund from the sellers via PayPal?
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Dunno let me know how it goes though. At most you'd probably get stung £20-£30 which isn't bad as it still puts the phone under £200 which seems about right. I'm deciding now whether I want to cancel with elephonestore and reorder this via another shop or go with a Xiaomi Mi4s or Redmi Note 3 Pro. Both around the same price but then I'd be losing NFC and Band 20 (not a big deal for me as I might switch from GiffGaff to EE if I do). Did order a £5 glass screen protector for the P9000 that hasn't arrived yet so might just write off that and just go with a different phone. Annoying thing is Xiaomi probably locks boot loader or isn't close to vanilla android. Lots of good phones out there for around the £200 mark!
I think a lot of people still awaiting shipment these days. Next weeks community will start with lots of discussions. Lets keep connected with first experiences of tax & device itself. @DaBountyHunter: I also thought about switching to Xiaomi or Redmi (Note) device, but will give the P9000 a chance first (i also like the NFC, QI-Charge, USB-C features and also i hope for a working gyro in the P9000). I have tested the Elephone Trunk for couple of days (handed over to a friend) and was pretty ok with the quality (also with 3 OTA updates within first weeks for the Trunk it seems that Elephone is working on ROM quality for their new devices).
Br Arangato
Personally I definitely wanted Android v6 Marshmallow, and neither of those two alternatives have I believe, but the P9000 has.
Yeah that's definitely one of the things that drew me towards the P9000. It's got everything there the only negative is the P10 is a bit underpowered but then all I do is surf the web... whatsapp and play Clash of Clans and it'll be fine for that. Just wish it was easier to get hold of !
I have a Xiaomi Redmi Note 2s, it's a well made phone and before the most recent ota which redeemed my Neuxs 5x it was my daily driver but it's frustratingly poor Android experience. You can replace the launcher so it looks like something other than the bastard child of IOS but miui 7 is very very aggressive in killing background apps, which makes listening to music difficult so I'm hoping the P9000 with stock is a better experience. I'll let you know.
Sent from my Nexus 5X using Tapatalk
It came this morning with No customs & excise duty charged :victory:
I first ordered it on 26th March and received it today 9th April: that’s 14 days (10 working days) I’m happy with that.
So in answer to the question “Where to get it from stock" e-Fox for sure.
It looks good came well packed, I haven’t had a chance to try it out yet only put it on charge so far.
richardsoffice said:
It came this morning with No customs & excise duty charged :victory:
I first ordered it on 26th March and received it today 9th April: that’s 14 days (10 working days) I’m happy with that.
So in answer to the question “Where to get it from stock" e-Fox for sure.
It looks good came well packed, I haven’t had a chance to try it out yet only put it on charge so far.
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Was it via DHL? Thanks for reporting back. Wish I didn't waste time with Elephonestore and saw these people first. Please update if you do get Tax because sometimes they are crooks and send you a letter a week or two after you've received the goods. You can normally dispute the admin charge on that but you still have to pay the customs and vat unfortunately.
The shipping agent (from HK) was Netherlands (PostNL International Mail) then it was passed on to Royal-Mail to deliver, I didn’t have to sign anything, (but I was still in bed when the postman came) the package had a declared value of $75 US on it.
Cheers mate looks all good then! Hope you enjoy the phone !! Happy days !! also does yours come with the silicone case in the box as others have?
Also which shipping method did you choose as there's three there...
Registered airmail... german express... and dhl
I order my P9000 also at eFox. But since 02.04 the status is "Shipment ready to be shipped". Nothing happens