Dust on camera lens? - Nexus 6P Q&A, Help & Troubleshooting

Hi, I spotted a couple of motes on my rear camera lens. The long story is that those motes weren't there before I send my phone to the Huawei Service Centre that took them more than one month to fix my cracked camera cover.
So instead of sending it back to them and deal with their utter crap service (they didn't covered me with the warranty for the cracked camera cover) and not having my phone for another month I decide to dismantle the cover myself with the proper tools and clean the lens, the result is that I managed to clean one of the motes (up right corner) but the other three dots that can be easily spotted in the middle and another one in the left side were not removed.
I tried to cleaning it with air to remove dust, a lens cleaner solution applied to a cotton bud and a brush for cleaning lenses... And none of those solutions were able to remove the motes/dots there.
I'm starting to consider that the lens could be damaged (thought it doesn't looks to me like a lens damaged effect) or there is liquid solution or something stick to the lens that I can't easily remove (maybe they damaged it when they were repairing the cover)... It also looks like they are not in the same exact position, they are slightly moved in the two different images.
Any ideas?
The first image is before the cleaning http://imgur.com/a/4G7we

Same here, i think its on the inside of camera lens, because cleaning didn't help. Ebay has 6p camera modules for sale.
Sent from my Pixel using Tapatalk

lenitron said:
Hi, I spotted a couple of motes on my rear camera lens. The long story is that those motes weren't there before I send my phone to the Huawei Service Centre that took them more than one month to fix my cracked camera cover.
So instead of sending it back to them and deal with their utter crap service (they didn't covered me with the warranty for the cracked camera cover) and not having my phone for another month I decide to dismantle the cover myself with the proper tools and clean the lens, the result is that I managed to clean one of the motes (up right corner) but the other three dots that can be easily spotted in the middle and another one in the left side were not removed.
I tried to cleaning it with air to remove dust, a lens cleaner solution applied to a cotton bud and a brush for cleaning lenses... And none of those solutions were able to remove the motes/dots there.
I'm starting to consider that the lens could be damaged (thought it doesn't looks to me like a lens damaged effect) or there is liquid solution or something stick to the lens that I can't easily remove (maybe they damaged it when they were repairing the cover)... It also looks like they are not in the same exact position, they are slightly moved in the two different images.
Any ideas?
The first image is before the cleaning http://imgur.com/a/4G7we
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Click to collapse
I know that this is a really old thread - but how did you resolve this issue?
My 6p has a speck of dust that I realized probably a month or so outside of warranty. I started doing things in my life that involve A LOT of picture and video now -- and I finally noticed the speck of dust. Now, it's really obvious (mostly because I know where to look for it).
Was yours fixable by taking it apart? Or did you have to order a new sensor?

pkopalek said:
I know that this is a really old thread - but how did you resolve this issue?
My 6p has a speck of dust that I realized probably a month or so outside of warranty. I started doing things in my life that involve A LOT of picture and video now -- and I finally noticed the speck of dust. Now, it's really obvious (mostly because I know where to look for it).
Was yours fixable by taking it apart? Or did you have to order a new sensor?
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Click to collapse
Hey, mine wasn't fix, I've been living with that until now, taking it apart didn't help, recently I took it to a Huawei service center for another reason and they told me that my lens was damaged inside so... You may have more luck than me and be just dust.

Related

Galaxy Vibrant camera black dots

Hi,
Yesterday I noticed that that camera as a problem with black dots in all photos and videos. Now there are no spots on the back camera glass or anything.
I am attaching photos for your viewing pleasure
Can somebody please identify the problem with it. Is the camera lens it self damaged or some particles got underneath the glass cover that I can't see or is it a software problem. Also is there a way to take off the glass cover without opening the phone so I can clean the camera lens?
Please help me out guys, this is really very disappointing.
anyone ?. .
Send it to service center.. I had this issue once and it is not dirt cause i tried too clean it out too by opening it..
I got this from abroad its warranty isn't valid where I am now. Any other solutions ?
somebody please help, This is really annoying.
I have the same problem too, mine has 2 big blurry dots It is annoying when I take pictures in high lighted places, in the low light environment it doesn't show up.
Is there any way to open the lens to clean it?
same problem here, seems like some kind of dust got in the lens part, im going to watch some videos of ffc mods to see if it is possible to clean the camera lens.
Edit:
Found the solution, seems like the lens is scratched or something, doing a ffc mod will fix it as the ffc is attached to the 5mp camera, just buy a i9k camera from ebay and mod it.
@AkiraRyu good luck and let us know what happens, Also do see if its possible to lift the glass without opening the phone. Some pictures would greatly help.
I made small dots on the the camera glass to see if they gave the same result but any thing on the glass comes up very blurry on the picture. This definitely is something on the lens it self but its also highly unlikely that its a scratch maybe dust or maybe somethings wrong with the camera.If only there was a way to lift the glass without opening the mobile phone.
I have dust in my I9000 front camera...is there a way to open the phone and clean it?
Sent from my GT-I9000 using XDA App
lucbl1 said:
I have dust in my I9000 front camera...is there a way to open the phone and clean it?
Sent from my GT-I9000 using XDA App
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Click to collapse
yes, its quiet easy , i opened to try to clean it yesterday( i think vibrants and galaxy s interational are the same in the back).
First watch some front facing camera mods videos in youtube (ffc vibrant mod) to see how to open it up, you only need to get the 7 screws out and take out the plastic plate , REMEMBER to pull off the microsd card and the gsm/3g chip!.
if cleaning the lens doesn't work (like my case) you will have to buy a camera replacement, i recommend the i9000 camera so you also get a ffc. it costs in ebay 24USD (dont know the shiping to US as i live in another country) it comes with a plastic thing to remove the plastic plate easy and 2 screw drivers.
snazi said:
@AkiraRyu good luck and let us know what happens, Also do see if its possible to lift the glass without opening the phone. Some pictures would greatly help.
I made small dots on the the camera glass to see if they gave the same result but any thing on the glass comes up very blurry on the picture. This definitely is something on the lens it self but its also highly unlikely that its a scratch maybe dust or maybe somethings wrong with the camera.If only there was a way to lift the glass without opening the mobile phone.
Click to expand...
Click to collapse
Good and bad news:
Opening is really easy, used my fingernails to open the plastic plate, after you get the plastic plate(not the back cober) the plastic protecting the lens also comes off, i cleaned it (A LOT) and the violet dot thing was still there.
there are 2 solutions... 3, first do nothing and keep the camera as it is(no way!) , second buy a vibrant camera replacement , or third (and best) buy a i9000 camera replacement.
In the third case you also get a front facing camera because the 5mpx camera and the ffc are connected, the look petty much like this:
androidsfinest .com /wp-content/uploads/2010/09/i9000s-camera-close-up-150x150.jpg
in the vibrant the ffc camera is cut off the 5mp camera and the place where the ffc goes is painted in black. the cameras are the same, lot of users on xda have moded their vibrants, search on youtube for guides on how to do it
i recommend : FIRST make sure to pull off the gsm chip and the microsd card (if you use one), use a ordered and clean place to do it, get something where to put the screws( lost one because i chose a bad place to put them).
Still waiting for a solution :s. I don't wanna open my new phone takes away all its glory.

Camera Lens BENDED!

Beware: the camera lens on the back of our SGS II is made of cheap plastic. I learned the hard way.
Yesterday I was using the camera and all was really good. Today all photos were blurred. I checked and noticed a small bend, yes a bend, right in the middle of the camera lens. It is not a scratch, which has been my concern since buying the SGS2, it was a bend. I may be wrong, but glass should not bend, it scratches. Now I don't have a lens anymore, I have a prism.
The phone did not fall, or was treated badly. Most probably, I put it in my pants' front pockets, as I have done for years with my HTC phones (horrible cameras btw, compared to the sgs2), there may have been a contact with a harder surface (a key, maybe, but I don't suppose so), and the lens bended. It's a real pity. I'm considering now removing the "lens" as it is not the actual lens, just a cover I guess, and see if this works.
This may be the best and most expensive cell phone right now, why couldn't Samsung put a real glass (like apple does, btw) to protect the camera?
I hope this warning helps others not to get into the same problem. Maybe using a leather pouch can prevent this from happening (I was using the mesh cover case).
A previously super happy owner, now a very desolate one...
what did you do to your phone? Don't blame samsung for something you physically you did.
Sent from my GT-I9100 using XDA App
thats strange? a bit of plastic with those dimensions shouldn't bend at all, unless put under direct heat and pressure? :S
can you post pictures taken and a picture of the lens?
I don't have another camera with me to photograph the lens. Besides, it is hard to see the bend, you need the correct angle for the light to hit it and be able to see. But attached is a picture I took with the cell. Kind of artsy...
I would have thought that if it did actually have a bend in it (which seems like an awfully difficult thing to have done), that it would cause a distortion and not just producing a blurry pic like that.
Looks more like something has been smeared across the lens cover.
It's not the lens that bended, it's the protective screen on top of the lense. Looks like glass to me, but it's possible to be plastic. Any way, i doubt it could bend unless you put a lot of pressure on it.
As I said, it was in the front pocket of a not so tight pants, so there might be little pressure, normal pressure as every cell phone suffers in this situation, but nothing exceptional, not much. Nobody sat on my lap as well... That would be a worthy reason at least.
I've had smartphones for the last 6 years, done the same thing since. I'm not asking for a replacement or whatever, so I have no reason to minimize my responsibility.
My point in posting is that it happened. Just trying let others know to not make the same mistake. It is not as solid a construction as, say, the HTC HD2. It needs more care.
Just beware, hope it does not happen to others.
PS: And no heat also, not a teenager anymore to have so much heat near the crotch area...
PPS: Yes, it is the protective screen. My hope is I can get rid of it, and have my camera back. Unprotected, but taking photos, with lots of care from now on...
OP, stupid question: that lens glass out of the box was protected with a transparent plastic film I think, just like the screen. Did you remove it?
Can you make a shot of the lens using a bathroom mirror perhaps, in macro mode?
mbernstein said:
I've had smartphones for the last 6 years, done the same thing since. I'm not asking for a replacement or whatever, so I have no reason to minimize my responsibility.
My point in posting is that it happened. Just trying let others know to not make the same mistake. It is not as solid a construction as, say, the HTC HD2. It needs more care.
Click to expand...
Click to collapse
I agree with your here. The way Samsung designed the back of the phone makes it very easy to scratch/ even bend (like it happened to you) the protective screen. I had a HTC Touch HD before and the back of the camera could never touch the surface where the phone was put. With Samsung if you put your phone on a rugged area you might end up damaging the protective screen easily.
Have you been using the LED as a torch or anything like that? Perhaps the heat could have warped the plastic?
kreoXDA said:
OP, stupid question: that lens glass out of the box was protected with a transparent plastic film I think, just like the screen. Did you remove it?
Can you make a shot of the lens using a bathroom mirror perhaps, in macro mode?
Click to expand...
Click to collapse
Sure, I took the plastic out. I saw no point in having a very good phone camera weakened by the plastic.
I tried to take the photo you asked, but was not successful. But as I said it was a very small bend, which makes the light enter the lens like a prism. Very difficult to photograph with a normal camera.
Actually, there was a power outage in the area I'm in now, but I don't recollect to use torch that much... I remember I used it for a while, the used some screen light, then on to Kindle. Id on't suppose it was torch, but could it really be so silly like this?!
mbernstein said:
Sure, I took the plastic out. I saw no point in having a very good phone camera weakened by the plastic.
I tried to take the photo you asked, but was not successful. But as I said it was a very small bend, which makes the light enter the lens like a prism. Very difficult to photograph with a normal camera.
Actually, there was a power outage in the area I'm in now, but I don't recollect to use torch that much... I remember I used it for a while, the used some screen light, then on to Kindle. Id on't suppose it was torch, but could it really be so silly like this?!
Click to expand...
Click to collapse
Wow, I just tried pushing on mine with my nail, it moves a teeny tiny bit, but it springs right back up Maybe something in your pocket just happened to touch the middle of that little piece of plastic, and just managed to apply enough force to bend it beyond the recovery point, so your plastic piece did not spring back up.
I fully understand what you mean now. But not sure what your options are. It is clearly a physical damage. I would not advise trying to take that piece out and bend it straight, you will mess up the actual lens.
mbernstein said:
A previously super happy owner, now a very desolate one...
Click to expand...
Click to collapse
flash back stock firmware, reset custom download counter with jig, return under warranty saying the camera takes blurry pictures
godutch said:
flash back stock firmware, reset custom download counter with jig, return under warranty saying the camera takes blurry pictures
Click to expand...
Click to collapse
I believe warranty doesn't cover physical damage though.
Ingvarr said:
I believe warranty doesn't cover physical damage though.
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Click to collapse
they wont know if you dont tell them plus they wont inspect the phone in that detail closely at the camera, worth a try. IF you bough it from a store, bring it back there and get a replacement.
Hi,
I have the same issue as yours.
Where is your SGS2 made in when you take out the battery and look at the back sticker?
Mine says "Made in China"
Wonder if yours is made in Korea or China.
Please share~
I would send it in too, your chances are good to get it repaired!
Mine is made in: Korea
I would try to replace it if I had bought it in my country. I bought it through a friend from Xpansys US (a UK phone), and I'm now in Brazil. I guess I would have so many troubles with customs here to send it out and back with no guarantee to have it replaced...
My idea is not to take the plastic out, and try to fix it. It is to just take out. I will have a hole there, but there will be nothing distorting light that comes into the lens. I will have to be extra careful, but considering how easy the plastic which was supposed to protect the camera was damaged, extra care is the name of this phone for me.
And I'm not complaining about SGS2's plastic finish as opposed to the metal/glass ones of iPhone or HTC. I actually like this, including the back cover. After you get used to it, it is kind of cool. And it is light. I just wished there was a cover or that Samsung used a hard glass on the camera, or perhaps that the plastic was so tiny and receeded that nothing could reach it. I always like the way Sony and Nokia used to put a sliding cover over the camera lens in their phones. With such a thin phone as ours, I wouldn't mind the extra thickness. Or like my HTC Kaiser, where the plastic was actually on the cover. If it was scratched or broken you could replace the back cover... Sorry, just venting my frustration.
Don't leave that hole uncovered. Your lens will get dirty in no time. Pocket lint , dust and dirt will accumulate in there and break the lens autofocus mechanism. Just don't even think about leaving that hole uncovered.

[Q] Cleaning the camera on the A500

I have an A500 that is (generally) stock - was rooted prior to 3.2.1 but is running stock OS now. This past weekend, all of a sudden it appears there is dust or debris on the rear camera lens - there are small dots or smudges on the lens and the camera will not focus beyond a very close (macro) range). I called Acer because it is still in warranty, but I also went ahead and cracked open the case and tried to clean the camera and lens cover - no luck. I think there are fewer smudges but they are still there.
Here are my questions :
Is there something else I can do to clean this without shipping it back to Acer ( I would rather not be without it for ~2 weeks)
Assuming I need to send it back, what should I clean off the unit to ensure there are no "out of warranty" findings from when it was rooted ?
Doe they have any markers inside the case to determine if someone has cracked the case ? I didn't see any, but am curious what others have to say ?
Thanks in advance for your help
Todd in Atlanta
i had a similar issue with mine: the rectangle of glass surrounding the raear camera was getting filled with dust from the inside. since that piece was loose, i pried it off, wiped it clean with a dry clean cloth (i used what i use to clean my glasses) and stuck it back on. it was only glued on so its still loose, but the camera quality is much improved.
it sounds like you have a similar issue, and your camera is focusing on the specs on the glass instead of what you want it to focus on. i don't know if you want to try taking it apart or not, but those are my few cents.
Not the outer piece
So I did crack open the case and the specks are not on the outer lense cover (i.e. the one that is visible from the rear of the camera. By viewing the camera with the rear cover still disassembled and separated from the unit, the specks are still there so it is either on the lense itself (again which I have tried to clean as well, or the digital pickup (CCD?)).
I'm stumped. Any ideas ?

Dust getting inside OPT camera lens

I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
Istiak said:
I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
Click to expand...
Click to collapse
Go to a service center. Looks like a faulty camera. Happened to me on my oppo find7. Getting it cleaned wont work as dust will find its way again. Proper thing to do would be to get the camera piece changed.

Can you clean a camera lens?

A few months ago my phone had a small piece of lint or something on the camera lens. At the time, it wasn't a big deal and since I was past warranty (also purchased from huawei) i Justin lived with it. Now it is getting worse and I am starting to think about a new phone.
This one has been fine and a see no reason to upgrade of this could be fixed fairly easily/cheaply.
Had anyone experienced something like this or have any thoughts on a fix?
Replying just in case someone else has a similar issue.
Removed the back glass with a hairdryer and a razor blade from my safety razor which cut through the glue very easily. Unfortunately the dust seems to be in the camera and not on the lense. No manner of cleaning made a but if difference.
srb7215 said:
Replying just in case someone else has a similar issue.
Removed the back glass with a hairdryer and a razor blade from my safety razor which cut through the glue very easily. Unfortunately the dust seems to be in the camera and not on the lense. No manner of cleaning made a but if difference.
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Click to collapse
:good:find a local cellphone repair shop and have them fix it, shouldn't be very expensive, they can even replace thew whole camera if need be.
wmills said:
:good:find a local cellphone repair shop and have them fix it, shouldn't be very expensive, they can even replace thew whole camera if need be.
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Click to collapse
I am thinking about doing it myself. A battery replacement would be helpful as well. Mostly just wanted to update anyone who is looking that cleaning didn't help so replacement is only real option.

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