This weekend I attended a school play for one of my kids. Since it was the first weekend with the phone we took lots of pictures. Once we got home though none of the pictures were retrievable. They all had a blank grey photo screen with a ! at the button. I tried to get at it with my PC but same results. Now I got a pissed off spouse and no answers to how this would of happened. Also it was not on a MicroSD. (one is on the way). All data was saved on the device's memory.
If anyone has a trick of a fix for this, it would be greatly appreciated.
Have you tried powering the phone off for a minute then power it back up in recovery and delete the cache
Have you tried opening them up with a different program like ES explorer or disk digger
---------- Post added at 10:08 AM ---------- Previous post was at 10:02 AM ----------
Also after the reboot try the camera out again. does it's save any new photos that you tried to take?
I had the same issue. I took a bunch of family photos then had some lag, freezes and then a Corrupt Card message! I pulled the card and was able to save it on my win 10 pc with the sd adapter. It was the kingston 64 gb from the costco bundle. I bought a samsung pro +128 from bestbuy($89) and hope I never have this issue again.
I've taken a picture and had it just not save, but nothing like that corrupted grey screen you got.
Also I know you weren't using an SD card but when you get it I would highly recommend that you keep save to device on and transfer to your card later as needed. I found that the camera app stutters hard when opening or when saving a picture if it's straight to the card. I have a top class Sandisk 128gb card but still use the transfer method because I love the speed of the camera. Not quite as fast as last year's but 1.8 seconds from double click of the home to saving a picture is about on par with the 1.5 seconds of the s6/edge/edge+/note5.
Same crap
I have the same issues. But it does random photos. I have had the phone since the 2nd with tmobile. Since then I have taken aproximately 50 photos. Over the last 4 days they all have slowly changed to that grey crap thing and the pics are gone. WTF samsung........... I added a sd card today, even though its set to, it still dont put any photos on the card. And I still lose them to this crap glitch. Begining to really hate this phone beyond measure.
Corrupt file
I have a 128gb sd card, using the Verizon model. I took a pic and noticed it not saving to sd cards dcim. So I reboot and it to says my sd card is corrupted in storage. I just popped it in my laptop and deleted the last photo in dcim folder. It seems okay again and didn't have to format again. I hope this doesn't happen often.
I'm having the same problem with my new S7, it's July 1st, 2017 and last week all photos from about Monday onward started not showing up and just have this gray !
I took a photo again today and I looked at it and it looked fine and now I can't retrieve it. Is there any fix for this problem? I've tried reindexing, reboot 5 times, shutting down complete.
Same problem here
I am facing the same problem. Did you find solutions? If so please help me too
Ive actually been surprised at how I haven't needed to fuss at all with storing photos. It prompted me once to store on the sd and thats what its done with every photo.
My first thought would be the sdcard. I was lucky to find a high speed 128 gb Samsung in the clearance section ($20)
Test another sdcard. Im pretty sure its not a software issue.
Related
i noticed today that when i go into Camera Album, my whole system pukes. for the first 2 pictures, it acts normal. i can flick my finger and it'll show the next picture but after that, it hangs to almost freezing point. if i wait it out, it'll eventually move to the next picture but i thought Jesus was going to come back before it did that.
so is there a fix, patch, upgrade to the camera album? i'm still using the OEM one which does the whole 12 picture layout and junk. is there a better upgraded version i can use that won't freeze my system? or is this a video driver issue?
thanks!!
Hi. First of all, sorry for my english.
I`v had the same problem before. Try to change the memory card.
Mine was corrupted. After change with a new one everything work flawless.
VoyagerBG said:
Hi. First of all, sorry for my english.
I`v had the same problem before. Try to change the memory card.
Mine was corrupted. After change with a new one everything work flawless.
Click to expand...
Click to collapse
negatron. can't afford another 8 gig of microSD just to test this. it's a SanDisk which i've never had a problem with their products before.
Hi, the mine card was exactly SanDisk - 4 GB HD. Now i have 2 GB Kingston and I haven`t any problems. Just take some memory card - there`s no matters of capacity - just to test the speed in Camera album. You`ll see the diference
i *think* i figured out the problem. i made my own directory (DCIM) on the storage card and when i asked the camera to store the pictures on the Micro, i think it was like: OK... wtf, i was to create the DCIM but there's one there so... um... should i use it or not?
conflict which it resolves after doing something but also threw the whole system out of wack. deleted the file and now it runs pretty smooth again.
I posted this in the Nexus one forum since this is the phone i use but have not gotten any responses in over a week. This might be the more appropriate section of the forum.
My gallery pictures have been disappearing by chunks at a time. A few months back i lost maybe 100 pictures. Starting at around 700, noticed some missing and was at 600ish. Today im down to 120's. I do not believe this is my SD card crapping out because i often use it for large files and they are fine, its an 8bg San Disk C6. Also the card is maybe 1 year old.
Has anyone else had any pictures disappearing? My most recent photo in my gallery is now dated at 7/8/2010. There were photos on here from 2008 when i got my old Fuze.
I had a buddy that went through like 5 Moto Droids and 6 SD cards because they were losing pictures of his newborn daughter. He wasn't too tech savvy so he just insisted android sucked and is now using a Rumor or something
So I've heard of stuff like this happening before, but I never found out what the solution was. Sorry.
Really, interesting, thanks for the reply i appreciate it. I was about to buy a new 8gb SD card just in case. I have not lost any pictures in the last maybe 2 weeks, its very random it seems. The only thing i do that is hard on my SD card is occasionally, a few times a week load like 4+ GB of files on and off a few times. Taking my work home with me and back to work. But i didnt think this should have any impact.
No one else?
I lost 100+ pictures and 10 videos on my EVO. It happened out if no where because it wasn't long before that I was looking at them. After a reboot, I remember that I tried to access the photos but none of the pictures or videos where there. I basically lost a lot of photos with very little warning, so I keep backing them up now. I still remember the gallery app going from 197 to 14 in the camera shots. This is the same 16 gig microsd card that I had on my Touch Pro 2, and I never had that problem.
I thought the sd card wasn't mounting, but I used Astro File manager and could explore everything without any issues.
I still have no idea what the cause was... Switching kernels, ROMs, radios, and factory resetting hasn't made the issue come back again, so who knows what the cause was.
Is this an issue related to rooting your phone?
I just noticed I lost about 12+ pictures and about 5 videos from my G2 after I just recently rooted my phone.
I double-checked with some file managers, connecting the phone via USB Mass Storage and the photos and videos just disappeared!!!
Can ANYONE help diagnose what's going on here?
Since i bought a new SD Card on ebay - 32 GB - i switched the stock camera to save all photos on external sd card. Looks like since then the pictures are dissapearing from the folder DCIM on external SD Card.
When i'm taking the picture, and then checking if the file is there - it is there everything is ok...... i can take a lot of pictures and the files are there and i can see all of them.
Then after some time (without switching tablet off) i'm trying to check the files in DCIM folder on the external sd card - and it is empty!!! Any of the file manager does not see any files in. The LOST folder on the card is empty as well. When i'm trying to make another picture from the camera app, and then check the files from the camera directly, it looks like it can open the just made picture and it see somehow the other files but can not open them - just says FAIL LOAD.
i have no idea what is happening.
I switched now the camera back to save the files on the internal storage card and see what will happen.
Any idea what the hell is happening?
I have a lot of files on the external SD Card and everything is ok. Nothing else dissapeared.
I have the same problem. As long as I do not shut it down I can get my pictures to load. Once I shut it down I get the failure to load error. It seems to have started with the 1.41 upgrade with me because all the picture prior to upgrade load with no problems. I am hoping 3.1 will correct the problem. Hope it will here this month.
I've started a thread about this a while ago called External MicroSD contents disappears. Please write there so we can all join together for this BIG issue.
Alot of people are reporting the same problem.
I have a 32GB too. Same problems, I put stuff in but when i restart lots of things vanish.
possible shutdown issue
I had one thread because I am having issues with the time zone not saving and then I saw another thread regarding the pictures so I started http://forum.xda-developers.com/showthread.php?p=14545637#post14545637
I think it has to do with the shutdown process and the tab is not saving files/settings properly. Have not seen any further help or suggestions.
encryption issue?
In the threads regarding time zone changes, it appears to have been traced to encrypted tablets.
My tablet was encrypted. I did a factory reset and set the time zone on setup. I have not re-encrypted it yet and the time zone has saved. I'm debating whether or not to encrypt it again.
I never had a problem with pictures not saving, but I believe the issues could be related. For the people with the picture saving issue, are your tablets encrypted?
Model: SCH-I545
64gig SD Card
Verizon
All stock/no root
Verizon pretty much forced me recently like many others to update to Lollipop. Once updated, I immediately backed up and did a factory reset on the device. Once it was back up and running, all seemed to be well with the world. It did seem to be a little hotter than normal but it seems overheating is a typical problem these days.
I noticed the issue the following day when I went to load videos and pictures back on to my SD card. They were uploaded via USB just fine but they showed as corrupted in Gallery.
I started trying to take pictures and maybe 1 out of 5 would actually show up. I thought it might be Gallery so I switched to Photos. Same thing. Tried using other cameras with the same results. I ended up factory resetting a second time and formatting the SD Card again as well but no fix. Then the other night I noticed that two of my apps have that "we're broken" icon on them and that they were installed on the SD Card so the issue seem to be connected with that, yet the SD Card works fine. I can plug it in the computer and use it without any issue but when it comes to the camera storing photos or video on it or apps using it, it refuses to work.
Tried contacting Samsung about it but they are useless when it comes to support it would seem so a friend told me to try posting here and maybe someone would have an idea of what is going on.
Thanks, guys.
Try formatting your sd card. Sometimes that helps.
Lennyz1988 said:
Try formatting your sd card. Sometimes that helps.
Click to expand...
Click to collapse
I formatted it twice.
This issue is not exclusive to the Note 4 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices.
My mom's Note 4 has a recurring issue where pictures just flat out disappears (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause.
2 months ago-ish (can't remember exact date) I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today. Only 8 pictures left in DCIM folder.
This time I took the SD card and popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos that disappeared, some taken just hours ago.
Now I know that media can be recovered from the SD card easily I can now follow this phenomenon scientifically. I gave back the phone to my mom and told her to copy her pictures and videos to her laptop frequently.
I don't think this is a storage media issue since the same problem occurs even when using the phone's internal storage. She hasn't complained about loosing any game progress from any of her games.
I will keep posting on this thread for any updates.
Feel free to post below if you encounter the same issue, plus some other technical info.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Kernel 3.10.9
Factory ROM, of course.
Sync issues?
Could the pictures be sync-ing to some cloud like Google Photos (or something else), and maybe there's a setting that deletes photos/videos after they have been sync-ed. I would start by checking settings-->accounts. Look for what is sync-ing where.
In any case, keep us posted.
Happened again. Older pictures and videos disappeared while the slightly newer ones were untouched. Still unknown cause.
So screw it. I gave the Note a factory reset.
UPDATE:
Happened AGAIN! Still unknown cause. Already did a factory reset previously.
No Google sync for photos, no Dropbox, nothing.