Overheating and battery drain - Samsung Galaxy S7 Edge Questions and Answers

So I have the Snapdragon S7 Edge (AT&T) and I use hangouts probably 80% of the time I'm on my phone. Now when I do, the phone heats up significantly and performance and battery are very effected. Even if I'm just playing a game for 20 minutes or even a phone call, it heats up pretty bad. And I only get about 3hr of SOT. So do I have a defective device or is this normal??

Can't tell for sure, but from what I've read of the snapdragon variant, if anything, it just gets slightly warmer than the exynos, which even gets just slightly warm at heavy games, so I'd say you have a faulty device :/
Especially hangouts shouldn't have any effect on heat as long as you're not making long full quality video calls.
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Mine is getting hot too without hardly doing anything. I'd heard that it was going to heat up when charging but this thing gets hot if it's on just browsing the Internet. It also really overheats when taking photos. I really don't want to have to get it replaced since I'm not sure what that will do to the already long wait for the gear vr.

How long have you had your device for? Mine only heated up the first couple of days but now it's almost always cool to the touch. The only time it gets warm is if I'm using the Gear VR.

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[Q][I9505] Heat and Battery issues - Return or Keep?

Dear Friends and Community,
I recently acquired the S4 with moderate excitement. I already had a S3 and I was very happy with it but I had the option to get an S4 after extending one of our contracts so I went for it and gave my S3 to my wife - she's very happy with it now But i am not very happy with my S4 for 2 reasons:
- Extensive heat generation (36-47C) while surfing, watching videos, natigating calling etc.
- The heat seems to originate from the top portion of the phone on the back as well as the front side around the camera. it is uncomfortable to hold it against my hear on call
- My S3 did not heat up this much or this often. I also did not have any battery charge cliffs or jumps with my S3.
- As the device heats up, the battery drains INSANELY fast. Also I've noticed a disruptive and sudden battery discharge. As I charged my device for the frist time to 100% moments later the battery level jumped from for example 95% to 82% in one second. Is this due to battery calibration issues (because the device is new and the battery has not been charged many times yet) or is this something that can be considered a hardware flaw of the battery or device? I could be watching a video at medium brightness and my battery would go down by 1% each 2 minutes.
Sometimes during use and especially when it heats up some percentages are skipped while discharging (95%, 93%, 89% without sequencing down one by one but rather as 'chunks' of battery loss. ) did you exhibit similar behavior on your phone? Are these battery 'jumps' tied to the heat development?
And now the main questions: Should I return the device and exchange it against a new one or should I wait until Rom development or a patch tackles the problem ? I've already installed a recent OTA from Samsung and hoped the problem would vanish but no luck.
I'd be thrilled to hear your Opinions.
Best,
Thomas
Ive also noticed heating up and fast battery discharge, not one full day of normal usage, my s3 lasted at least 2 times longer. i hope it will pass as i finish 3 times battery charge discharge. for now im excited with camera quality and benchmarks scores i love this phone already, its still plastic but i dont care, with every phone i use silicon or other cases, for s4 i bought original samsung case with plastic back rounded by rubber.
In few days if overheating and fast discharge will not pass on its own i will flash firmware again with kies (repeir mode) and reset all settings.
I also experienced the same issue, its getting hot not warm while doing normal tasks... Dear Thomas u have see temp. in between 37 to 47 but my phone heats upto 55c while gaming... now my phone is with samsung service center, but i am not sure they will replace it with new one as their policy allows replacement only within seven days from the date of purchase and i bought it 27th April itself, just next day of launch. Now i am thinking that why the hell i rushed to buy it. i should have waited for user reviews...
And BTW flashing original firmware doesn't help. Because people at service center had done that and given my cell back to me, but that issue was still there so submitted it again to the service center.....
Are you guys getting these temperature readings using e.g. Battery temperature reading of Cool Tool?
My battery temperature as reported by cool tool never got above 40C but it felt quite hot to the touch already And I am not using any case on it...
I have a case arround it. I will play some games later to see where the temp peaks. but I think it will also be around 50 because it already gets pretty warm doing basic stuff like watching videos or using viber to call.
It feels like this is a problem for all S4's out there.
Check out this video at min 3:25 http://www.youtube.com/watch?v=aUx40kXZF5s (Steep drops in battery)
I really don't want to send in my device for no reason because I will most probably get a refurb or even a device with more problems.
I just want to know if other people have experienced similar issue.
You can check with the app called BatteryGraph and see if sometimes a few percent are skipped down the graph.
It would be great if someone did this for me
Same here with the heat. I undervolted -37,5mV and underclocked 300MHz, now everything is fine
Benchmarkscores are a little worse, but tbh, I really don't care. No current app or game is gonna use it anyway. Seems like a waste of battery life to keep the 1,9GHz clock speed.
Did the same with the Galaxy S2 I owned, which became quite hot too. Samsung has a tendency to overclock their chips just to outperform every other phone on the market, but the truth is, there is virtually no benefit in keeping the maxed clock speed in everyday use, other than doing benchmarks all the time ...

Battery readings on the s4

I think there's a serious issue with our phone's battery readings. Today I took the train at 8 am since boarding it have been using it, I also used it for 5 minutes before, it is now 846 am yet it shows screen on time of 30 minutes. Also when you restart your phone something goes wrong and the stats are totally wrong. Look at your stats now and reboot u will see that your screen on time is less than what it used to along with uptime.
Sent from my GT-I9500 using xda premium
I believe my battery isn't also what it should be. The thing is that it keeps overheating, which is much more power consuming. Not necessarily too hot, but hotter than I would expect it to get.
Most of the time around 32-35 Celcius, which in comparison to my constant overheated S2 is about the same temperature, but the S2 was busted, this is brand spanking new..
Even after flashing several roms, the phone still gets quite warm, which isn't so bad most of the time, but can get quite annoying when I have to make a call or something, and the phone is burning my ear off.
I guess it is something I have to live with until the next phone, but it would be nice if anyone could tell me a way to decrease the temp for just a little bit.

Heat issues .. poor optimization?

I'm having heat issue. phone heats up to around 100 during normal usage (texting, web browsing, social media) and unsuprisingly gets much hotter during games or youtube, around 105 F. Those temps are from a batter app, and the hotspot on the phone feels like it is up around the dimple. Certainly feels hotter than 105. Not so sure it is the battery causing a majority of the heat .... Still have a few days to return/exchange at best buy, so any advice is appreciated
No restarts due to heat yet. Have rebooted in safe mode, seems somewhat better after watching a 10 min youtube video... Can actually play fallout shelter in safe mode somehow, and the heat isn't as bad in safe mode as it is regularly. Temp stays around 100 F. Any way to see if it is an optimization issue without a factor reset and reinstall?
neglected to mention - this all happens while connected to wifi
Any phone that I've owned that I felt was to hot i exchanged it. It's paid off every time to do so. Good luck.
Mine was very hot
I dropped it off at Fed Ex to send it back a few minutes ago. I liked it a lot, but it was hitting 112 F within 5 minutes of browsing chrome/Facebook/Twitter. I've never had a phone get hot like that, unless I playing a game for an hour, or watching back to back to back videos over the LTE.
I could have exchanged it, but I will wait for the Nexus 5 and then make a decision of if I will order a new one or the Nexus.
scottshu13 said:
I'm having heat issue. phone heats up to around 100 during normal usage (texting, web browsing, social media) and unsuprisingly gets much hotter during games or youtube, around 105 F. Those temps are from a batter app, and the hotspot on the phone feels like it is up around the dimple. Certainly feels hotter than 105. Not so sure it is the battery causing a majority of the heat .... Still have a few days to return/exchange at best buy, so any advice is appreciated
No restarts due to heat yet. Have rebooted in safe mode, seems somewhat better after watching a 10 min youtube video... Can actually play fallout shelter in safe mode somehow, and the heat isn't as bad in safe mode as it is regularly. Temp stays around 100 F. Any way to see if it is an optimization issue without a factor reset and reinstall?
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So anyone else having this same issue?
To be honest, I've only had the Moto X heat up when I first got the phone and was downloading apps. And even then it didn't get as hot as my M8 did on a regular basis. I am not having any heat issues at all surprisingly.
I'd exchange it! I've used mine constantly even while being charged up by the turbocharger and I've never had it get uncomfortable to hold due to heat. That's browsing & playing games like order & chaos 2

Is this normal on this phone?

I got a Note 4 from my father who was using it since a year. He had occasionally complained of the phone heating quickly but was never that of a great problem. He never cared to replace/fix the issue.
So now I have it. This phone heats toooooooooo much with simple usage! Just a few minutes of Chrome browsing is enough to not being able to use the phone for calls. It's actually the display that heats too much, the back side doesn't go that much (battery isn't the culprit By the way, since it doesn't heat at all).
This is what I got after playing Mini Militia for an hour continuously. I had a few friends play with me on their phone and none of their phone was even close to the neatness this phone generated. The battery went down from 100 to 0 in 2 hours of gameplay. Even though I stopped playing at 10-12%, that remaining charge went off in 5-10 (lesser I believe) minutes while I was checking the gallery.
Whatever ROM I try it's the same case. But sometimes the phone won't heat, that is 1-2 in 10 times.
I think it's obvious that I have a defective phone. Now that it is out of warranty, would it make sense to go and repair the phone? What will have to be changed in order to fix this?
I would flash the stock Samsung rom back onto your device and see if that helps with the heating issue. I have heard that the Snapdragon 805 does heat quite a bit very quickly when doing anything, but not to the point where the device becomes uncomfortable to hold.
No, this is not normal. My note 4 with a snapdragon 805 rarely or never heats up during normal usage (web browsing across multiple apps). Cpu temps are usually below 60c.
I'm also using the s-view case which is slightly thicker than the stock backcover.

Heat

Some phones are great to take camping because if you play Asphalt 8 long enough, the back warms up to the ideal temperature that can bake bread. Rate this thread to express the extent to which the Samsung Galaxy Note 8 stays cool under extended heavy use. A higher rating indicates that even when playing strenuous games for long periods of time, the phone doesn't get uncomfortably warm.
Then, drop a comment if you have anything to add!
ТheMoreBan-TheMoreAccount said:
heating a lot, also sonetimes smells like a burnt. :silly:
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Oh not again. I was just about to ask about this, as my note 7 heats up as well but it hasn't exploded yet. When does yours heat up gaming or just casual use?
What was the ambient temperature of your environment of the time of use? Just wondering.
I've only had the phone get really warm to touch once, when using podcast, phone and navigation in the car. Around 68 degrees ambient. Nothing too unusual. This battery is much smaller and better tested. Though even my Note 7 never got dangerously hot.
I have been using my Note 8 heavy for 3 days now. With the brightness turned up to about 80% and my phone has not even gotten warm.
Sent from my SM-N950U using Tapatalk
I drive a lot, in the direct sun and while using GPS and streaming music to the car. Every phone I've ever had has shut down on me at least once, with the iPhone shutting down as well.
Internal temps are usually 60-70°c at that point, so I honestly don't think the Note 8 will be any different.
I'm genuinely excited to see how it fairs, with the larger screen and dual glass body.
I had my Hotspot on all night so I could upload files from my pc...phone was in its case and it was still cool to the touch in the morning...
Maybe I have an older wireless charger, but my phone heats up to 40C while charging and only running Sidesync (wireless). It's the Ravpower wireless charger (not fast charging). This only happened once, and now I'm unplugging the cable to the charging stand after it reaches 100%....may need the ones with the built in fans.
mine gets really hot when watching 4K HDR content on youtube with max brightness... I have to switch hands from time to time haha
I was in my backyard yesterday reading on mine, it was about 90 degrees out. I didn't notice outside but when I came in my phone was hot.
I won't lie, I was concerned and sat it on a table away from me.
Exynos Model here.
Mine gets hot when I watch 4k Youtube videos.
I also noticed that it gets mildly warm when using spotify.
Other than that, it runs cool.
I was recording right in the sun for about 10 minutes I had it set up in 4k, got a message saying that the phone is too hot couldn't use the camera until it cool down.
Never heats! Only a little warm at times
Barely feel any heat even with a long gaming session.
Might be exynos related my snapdragon barely gets warm even after a long periods of demanding games. This is the first phone I've ever used that doesn't even get warm my exynos Note 5 only last a minute or two before it gets pretty warm and thermal throttle kicks on my framerate in games drop.
My Exynos N8 gets warmer in general use than my Snapdragon Xperia XZ. Warm but never hot.
After 5 months of use, my exynos 950F 128 GB only gets a little warm, I have even tried to make it hot, using it heavily, but, no, just a little warm, even cooler than other devices I have had
My N950F Exynos Note8 barely if ever gets warm. Only time I have felt it get warm was when using Googleaps Navigation while the phone sat in direct sunlight in the car dashboard.
Sent from my SM-N950F using Tapatalk
Mine is exynos and it gets warm when i play world war heroes with full detail configuration, performance mode on and charging the phone at same time.
Despite living in a hot and very humid environment. I found that my N950N has been able to keep pretty cool even when in it's Spigen Tough Armor.
Conito11 said:
Mine is exynos and it gets warm when i play world war heroes with full detail configuration, performance mode on and charging the phone at same time.
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That is perfectly normal for your device get warm if you are playing graphics intensive games and while your device is charging.

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