Media playback issue with Galaxy note 3 N9005 - Audio & Video - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi there,
I've had my Galaxy note 3 over a year now, its been a brilliant phone which has been well looked after. Yesterday all of a sudden whilst sat at the desk in work I went onto YouTube and tried to watch a video. It said playback error I thought it was just poor wi-fi connection so I tried to play some music off the phone (via mp3s i've had on there for a long time). I then got a Music playback error - Couldn't play the track that you requested. I thought ah its probably just a reboot thing so restarted the phone & still got the issue. I tried all of the media on the phone, videos, music in different formats...nothing works. I decided to boot the handset in Safe mode to see if that would help. Same problem. I had a look online for known issues & a few mentioned SD card problems. I had no SD card in my phone.
I decided to backup all of my stuff via my laptop & give it a factory reset. I really didn't want to do this but had no real choice. Anyway the problem still persists.
I am completely confused to how half an hour earlier on the desk in my office it was absolutely fine, then shortly later it stops working. I've never had a problem with it. I've tried numerous reboots since & still no luck.
The camera still works, its just no audio what so ever via headphones or through the speaker.
I also tried a few different media players too. MX player lets you pay the video....where as the standard android player freezer the handset when you try to watch a video.
At first I kept getting a SoundAlive is not working, close error.
Each time I try to make a phone call too it says "Call not sent" and the handset locks up and freezes really bad.
Does anyone have any idea what might of caused this? Literally the only thing I can think of is the fact I purchased a new battery for it 3 months back which is a none Samsung battery but would the phone really act this bizarrely all of a sudden?
I really don't wanna have to go and purchase a new phone when this was working fine yesterday & nothings happened to it.
Any help would be appreciated.
Cheers

Try a factory reset first.

as mentioned above I already have done. No luck. I really cant get my head around why playing back audio and video would cause the phone to come up with errors. Its as if its a pc amd the soundcard has dust in it or drivers arnt installed.

Del

Ive just downloaded the phone info Samsung app. I dont understand why id need to flash my phone though when it was working fine one minute then not working the next but ill still try it. No apps or updates were installed and ive never flashed any roms, firmware updates or rooted the device ever. Ill give it a flash and see what happens though

Zkingtut said:
Go to play store and install 'Phone info *samsung*.apk' to know all your phone info
Factory reset your phone
Go to Sammobile & Download and flash the latest firmware via Odin ( Download the right firmware )
Search YouTube to see how to use odin
https://youtu.be/V5kj33ygzIw
Good Luck
Click to expand...
Click to collapse
Ive just tried to register on Sammobile but the registration page is not working.
If anyone has access to it would you be able to download this for me & upload it to somewhere?
http://www.sammobile.com/firmwares/download/61445/N9005XXUGBOK6_N9005BTUGBOJ1_BTU/
Id really appreciate it & pray it fixes my phone.
Thank you

Del

No apps or updates were installed and ive never flashed any roms, firmware updates or rooted the device ever
Click to expand...
Click to collapse
- Im feeling pretty angry.
Ive just paid for a hostgator premium account which is meant to have rapid speeds & the download keeps failing.
http://rapidgator.net/file/cc36c745...te-3-sm-n9005-stock-firmware-lollipop-update/
I have also tried to register on the sammobile webpage to download the same firmware & it will not let me register as there's a problem with signup

Del

nolimit966 said:
Ive just downloaded the phone info Samsung app. I dont understand why id need to flash my phone though when it was working fine one minute then not working the next but ill still try it. No apps or updates were installed and ive never flashed any roms, firmware updates or rooted the device ever. Ill give it a flash and see what happens though
Click to expand...
Click to collapse
JJEgan said:
Try a factory reset first.
Click to expand...
Click to collapse
I finally managed to download the original firmware and reflash via ODIN but unfortunatley still no luck
Its such as shame as the phone works brilliant still, the camera, charging, internet, sms, 4g works perfectly fine as usual. Its just this strange media playback problem.
Does anyone have any final suggestions?
If the mainboard was damaged, could this fault just happen to media?
Thanks for your help

Start
Test a known file on a PC or Laptop to make sure it works .
Make sure its a format that your phone can play .
Copy to phone .
Test if fails try another media player .
Does the phone ring or play system sound check settings volume .
If fails then it looks like a hardware connection problem .

Sorry for reviving this old topic but the same error occurred on my device too. Not sure what caused it.
I updated my rom and replaced battery at the same time. Tried to install stock via odin, edit audio config files, install custom audio engines but nothing helped. My every action gave the same result - no media playback and audio proccessing app crashes. Samsung phone info shows empty space under "Sound Card".
I hope this is not a hardware failure but if it is any idea how I can check that?

What model ???
Sugest factory reset then flash a new stock rom via Odin .Install nothing else and test .

JJEgan said:
What model ???
Sugest factory reset then flash a new stock rom via Odin .Install nothing else and test .
Click to expand...
Click to collapse
As the thread title suggest my model is N9005. I reset and flashed stock via Odin already and it didn't work. I can try and do that again tho.

Sir_Druggist said:
As the thread title suggest my model is N9005. I reset and flashed stock via Odin already and it didn't work. I can try and do that again tho.
Click to expand...
Click to collapse
I was messing around trying to make my phone surround sound and flashed the wrong mixer path and mine started to do the same thing as you guys described. Restored my stock mixer path and all was good, what I'm getting at is maybe do a search do a sound mod, one that is louder then stock and try that, maybe it will change something for the good for you. I've seen ones u can flash in recovery and they also have a uninstaller zip so u can revert back to stock if it don't work.
---------- Post added at 04:28 PM ---------- Previous post was at 04:25 PM ----------
Sir_Druggist said:
As the thread title suggest my model is N9005. I reset and flashed stock via Odin already and it didn't work. I can try and do that again tho.
Click to expand...
Click to collapse
Try one of these if u haven't already. It's worth a shot.
https://forum.xda-developers.com/showthread.php?t=2470890

Thanks for the help. Issue was fixed after flashing stock rom for the third time and then flashing separately bootloader and modem.

Related

[Q] No sound and occasional wifi

I wanted to upgrade my firmware for my i9505. It was rooted so I went back to a stock firmware I had used a month or so ago. Xxuamdm. It went perfectly fine and after rebooting I set about upgrading the software. The first upgrade was nearly 400mb. This downloaded and then installed OK. The next one was about 50mb and the same happened again. Then there was a third one - about 50mb again - except when my phone rebooted it got stuck on the loading screen. I tried to reboot several times but I couldn't get past the Samsung loading screen. Eventually I decided to reflash the stock I had before using Odin again but this time when I went to update the firmware I couldn't turn my WiFi on and also I noticed my sound had stopped working. This is for calls notifications music YouTube everything. I have then tried to update via kies and still I get the same problem. I went to Sammobile and downloaded the most up to date firmware for my device and still no sound or wifi. I then tried a Google ROM I had flashed previously and the WiFi was able to turn on again but still I have no sound. All I want is the latest stock firmware and if I can then root it afterwards that would be a bonus.
I have searched for answers but I can only find two threads - both of which have not offered a solution to my particular issue.
Thanks
Sorry if I have posted in the wrong area but does anyone have any ideas on this? I have managed to flash several different custom roms today - Foxhound, Google Edition, Echoe - each of these has working wifi however none of them have fixed the no sound issue. When I call my phone it I hear ringing from one end but my phone does not even show someone is calling for a good 30 seconds - and I cannot hear anything when I pick up. Once I hang up my phone still thinks I am on a call and wont disconnect for a good 30 seconds.
When I get home later I am going to try and flash the following stock firmwares using Odin:
I9505XXUDMH8_I9505OXXDMHA_BTU
I9505XXUBMGA_I9505OXXBMG3_BTU
Is this a good idea or am I wasting my time and need to do something else?
I desperately need someones help on this - my only other option is to get a new phone and I really cannot afford to do that.

Camcorder FC and viewing video failure

So I have been on MGA for quite some time now while the whole KNOX saga has been thrown about. Finally I felt the time was now to upgrade to 4.3 and jumped on the latest Djembey ROM. Did a full wipe and the install via CWM went perfectly. Now all seemed well untill I went to the Camera app and clicked camcorder. This caused the error "Recording Failed" and closed the app. No matter what I did , including changing movie size and save location the same issue existed. I went to gallery and tried to view any video and it gives the error "Sorry this video cannot be viewed". No third party player would work either including DICE and VLC.
As this is more than likely something I've done wrong I gave it another reflash after a full wipe. Exactly the same issue. I also noticed that SVoice kept freezing and kept telling me the mic was in use else where. However this was the only app running. Another small issue is sound isn't working at all. Only vibration..
About to give up I tried the latest ECHOE ROM. Same issue existed on all account listed above. Im ready to throw in the towel and go back to stock for all the stock firmware links on Hotfile are broken at the moment so I cant even down load that. And whats to say these bugs won't exist in stock now either?
Really at my tether so any advice is appreciated.

Camera Not Recording (log inside)

Greetings,
The camera on my Note 3 is not working for video recording (taking pics works fine). I have switched a lot of roms and kernels on it, but I noticed the camera app would not record and, instead, show me a "Warning: Recording Error" followed by a force close and, usually, a reboot.
I decided to switch back to stock Lollipop to see if this would revert it, but it didn't work.
The phone specs and other info:
SM-9005
Currently on official Lollipop from Brazil (N9005VJUGBOD5_N9005ZTOGBOD4_ZTO from sammobile)
Stock kernel
These are the things I did to try and fix this, not in order:
1- Changed kernels
2- Changed roms (always wiping everything but internals on recovery before doing so)
3- Cleaned cache
4- Cleaned camera cache
5- Tried google camera app instead of the official camera app (it did not FC, but while it said it was recording, it would never save a video file of it)
6- Did a factory reset on the stock rom
7- Updated modem and bootloader with the files on the Aryamod thread
8- Tried removing the SD card completely
9- Tried reseating the SD card
10- Tried changing to internal card in the camera app
11- Changing recording resolution options
Last custom rom I had was the Omega Rom. First Lollipop rom I installed was the official (non leaked) Poland rom, and I did not use a pit file back then (as, according to the thread this was featured it, that file was meant only for users coming from the leaked lollipop rom).
This is the log from the camera bugging out in the Omega Rom:
http://pastebin.com/TkCA2KbT
I took a second one for precaution:
http://pastebin.com/1exMLTk3
This is not a hardware problem as it worked on KK. The problem persists on the official rom I just installed. Also, the SD card has a lot of space available, as does the internal memory.
Also, not sure if this is relevant, but most kernels give me a bootloop, exception being the Omega kernel and the Darkqueen. I also *may* have flashed by accident a rom based on Cyanogen at some point, but my memory is very fuzzy on this. I think that this wouldn't matter as I wipe everything before putting a new rom in, anyway (and if I did that, the new and now correct rom I put after that wouldn't leave any traces of this accident).
I have no idea what else to do to fix this.
I have exactly the same problem. I have a ZTO Note 3 with the same problem as well, sometimes the whole android crashes after I try to record it.
The whole problem began after I installed the Omega Rom, I used CM12.1 for quite some time and the camera record correctly. I am not sure if you managed to wipe the whole thing by using the TWRP, but once I did, I found out that it was a MTO problem, which I searched about and it was nothing major.
Did you manage to fix the problem?
Maybe install latest bootloader?
Try changing the camera app video resolution back to 1080P - there's been a number of people had problems with UHD mode.
It's quite possible that BL and Modem flash will not work unless you turn the phone off and then go into DL mode for an Odin flash - rebooting into DL mode doesn't let them flash. So maybe once you went to a ROM that had the UHD issue, you haven't fully come back to stock?
Journyman16 said:
Try changing the camera app video resolution back to 1080P - there's been a number of people had problems with UHD mode.
It's quite possible that BL and Modem flash will not work unless you turn the phone off and then go into DL mode for an Odin flash - rebooting into DL mode doesn't let them flash. So maybe once you went to a ROM that had the UHD issue, you haven't fully come back to stock?
Click to expand...
Click to collapse
white7561 said:
Maybe install latest bootloader?
Click to expand...
Click to collapse
Sorry for the time taken, I flashed the Omega Rom once again using TWRP, and then I flashed the bootloader and modem recommended for such rom using Odin, but the problem still continues. And I have tried change resolutions, storage and everything possible, the problem still continues.
Funny thing is, I thought it was the back camera problem, it could take photos but it freezes during video recording. Once I tried the front camera, the same problem happens as well, it does take pictures, but it does not record.
I am getting a little desperate now, I have a feeling that the omega rom made such problem but as of yet it did not fix said problem! What should I do?
Leminur said:
Sorry for the time taken, I flashed the Omega Rom once again using TWRP, and then I flashed the bootloader and modem recommended for such rom using Odin, but the problem still continues. And I have tried change resolutions, storage and everything possible, the problem still continues.
Funny thing is, I thought it was the back camera problem, it could take photos but it freezes during video recording. Once I tried the front camera, the same problem happens as well, it does take pictures, but it does not record.
I am getting a little desperate now, I have a feeling that the omega rom made such problem but as of yet it did not fix said problem! What should I do?
Click to expand...
Click to collapse
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
---------- Post added at 04:45 AM ---------- Previous post was at 04:40 AM ----------
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
Video not recording
Do you have a link to the kernel and has anyone else tried this? I'm also having the same problem with the video recording not working and I'm not sure what to do about it.
chickenlittlesound said:
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
---------- Post added at 04:45 AM ---------- Previous post was at 04:40 AM ----------
Hi, I have the same problem on my note 3 and the only way to fix its installing the kernel civato v2.2 .(only work with v2.2)
i hope work for you.
Click to expand...
Click to collapse
I'm having exact same problem
I'm also having this exact same problem with my N9005 Note 3. Its running Lollipop but i don't really much about roms as i bought it used from some shop. Everything works fine both cameras take pictures but video recording doesn't work at all. Also i downloaded a screen roader app and its videos are also not recorded. When i finish recording them and go to gallery it says File Corrupted. Please anyone got fix of this problem yet?
So I solved it by:
Using Odin 3.11.1
I have already tried Factory reset, wipe cache, wipe dalvik, flashed the latest stock Lolipop or older lollipop with ODin and nothing solved the problem.
So I tried to flash the latest stock lolipop with Odin and marking checked (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update).
I suspect that the Phone EFS clear did the trick. It's function is related to the modem and radio of the phone. And clearly the modem has a problem here.
I hope this will help anybody out there having this issue.
This problem happened after trying to flash lollipop using FlashFire app to reserve the root that I had in my previos Android KK 4.4.2.
Phone: Galaxy Note3 N9005 Malaysian
Hi everybody,
@hayder78,
I tried to do the same to fix the issue: flash with the last firmware available for my region code (XEF - N9005XXUGBOK6) using Odin 3.11.1 and the same options (Auto Reboot , F. Reset Time , Phone EFS clear, Phone Bootloader update) but I still have the issue.
@Fenrir007
Did you manage to fix the issue using the same method?
I had the same issue with a 6.0.1 ROM (MagMa-NX UX8.5) on my Note 3 N9005. Any attempt to record video merely resulted in a "recording failed" message after about a second.
I thought I had installed a recent bootloader and modem using Odin 3.11.1, but although I did it twice I had used a "Reboot to Download" restart and for some reason that does not seem to have taken properly - although I have no idea why, all the display messages said it had worked.
So I have just done a full (remove battery and then three-finger power-up) boot into Download as advised in this thread, and then sent the same BL_N9005XXSGBQA1 and CP_N9005XXUGBOJ2 files to the phone via Odin, and now video recording works fine.
So when people say clean boot into Download, they do actually mean it. Thanks folks!
Oh, and I did NOT need to tick the "clear EFS" option, which seemed a rather risky thing to try so I was avoiding it as long as I could.
Andre

Help, im stuck with no sound, the weirdest thing ever!

So let's start cuz it's a big story. So i have a Samsung Galaxy S4 GT-I9505, rooted, TRWP Custom Recovery, i had plenty ROM's on him, everytime the ROMS worked perfectly except the bugs they already had....
The last ROM i had was Optimized CM12.1 JDCTeam. (http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696) it worked fine....
One day, they made an update of the ROM. Everything worked fine, until a morning 2-3 days after i made the update.... my alarm clock started ringing (as it was meant to be ) but the screen wasn't turning on.
I restarted the phone...but the alarm was still ringing when the phone restarted then it restarted itself. After this self restart....the phone booted with those optimizations (like the cache was deleted.) After it booted...surprise. No sound. At all. No sound in media player, no sound from calls, no sound when recieveing calls, no sound from my mic too.Then i noticed that movies from Youtube and from my gallery were playing in slowmotion, or not playing at all.
I though it was the ROM ...so i installed other ROMs....no success....all the ROMs i've installed had the same problem. No sounds at all.
Then i found a ROM, that played the Boot animation sound but all the other sounds were still not working. So of course this means it can't be a hardware problem anymore.
So back from the start.
Then i found this ROM, an S6 port : http://forum.xda-developers.com/galaxy-s4/i9505-develop/rom-albe95-s6-port-1-0-t3092479
This ROM specifies that i must install the latest lollipop bootloaders and modems for it to work. So i've installed the modems and the bootloader given in the ROM topic....then the ROM and surprize....the sounds were working again. But the new problem was that the SIM reading stopped working and the rom was unstable. I've tried other modems to no success for the SIM.
Other Lollipop and KK roms, thinking that the bootloader or the modem was the one that fixed the sounds, didn't work so i concluded is not the bootloader. And then i've installed this : http://forum.xda-developers.com/galaxy-s4/i9505-develop/rom-albe95-s6-port-1-0-t3092479 which at start it didn't played sounds. Then i've installed the bootloader from Albe95 S6 port post...and surprisingly sounds started to work on this ROM too. But from time to time the sounds dissapear..and i have to wait like some seconds to minutes for them to come back + the SIM still not working on this ROM . So somehow is the bootloader....but i dont get why it's working only on S6 ports..not even on MM ROM's is not working...
Can anyone help me ?
Edit : I forgot to mention that my partitions are F2FS....if this matters....
Posting a wall of text as you did here is a certain way to ensure your post gets ignored. You want to edit it and break your post up into discrete paragraphs so it is both readable and understandable.
Strephon Alkhalikoi said:
Posting a wall of text as you did here is a certain way to ensure your post gets ignored. You want to edit it and break your post up into discrete paragraphs so it is both readable and understandable.
Click to expand...
Click to collapse
Thanks for the tip I've edited the post....it is better now ? or should i cut some paragraphs?
No, that's fine. I probably should have PMed that to you rather than post it, but it's a bit too late for that. Sorry.
Anyway, your symptoms, where it occurs erratically, could still be a hardware issue. However, I think it more likely that your internal storage "glitched", and that is causing your problems. Make sure you have a backup of your IMEI and EFS by using Wanam's EFS Backup tool. Then grab an I9505 PIT file, a stock ROM, and Odin. Use them to partition the internal storage (which will format it), and install the stock ROM. See if your sound issues are fixed throughout the ROM. If so, then replace the recovery with TWRP and install the ROM you prefer.
If it still happens even after going through this, then it's almost certainly a hardware issue.
Strephon Alkhalikoi said:
No, that's fine. I probably should have PMed that to you rather than post it, but it's a bit too late for that. Sorry.
Anyway, your symptoms, where it occurs erratically, could still be a hardware issue. However, I think it more likely that your internal storage "glitched", and that is causing your problems. Make sure you have a backup of your IMEI and EFS by using Wanam's EFS Backup tool. Then grab an I9505 PIT file, a stock ROM, and Odin. Use them to partition the internal storage (which will format it), and install the stock ROM. See if your sound issues are fixed throughout the ROM. If so, then replace the recovery with TWRP and install the ROM you prefer.
If it still happens even after going through this, then it's almost certainly a hardware issue.
Click to expand...
Click to collapse
Thanks a lot sir, i'll try this as soon as i reach home. I let you know if it's working.
verdut said:
Thanks a lot sir, i'll try this as soon as i reach home. I let you know if it's working.
Click to expand...
Click to collapse
it seems that the problem wasn;t solved...i noticed something else, some roms , especially stock roms when i use the volume buttoms to change the volume....the rom restarts itself ....

Flashlight being used by another app. Camera doesn't work

After flashing the unbranded firmware and rooting the phone, I'm not able to use the camera app. Opening it just says "Camera Failed. In the slide down menu, the flashlight icon is turned on even though I'm not actually using the flashlight. and I cant turn it off either. How do I fix this?
I've tried: clearing data & cache of camera app, clearing the cache partition, setting default settings of the camera app, changed camera storage from SD card to internal & vice versa
TommyQuid said:
After flashing the unbranded firmware and rooting the phone, I'm not able to use the camera app. Opening it just says "Camera Failed. In the slide down menu, the flashlight icon is turned on even though I'm not actually using the flashlight. and I cant turn it off either. How do I fix this?
I've tried: clearing data & cache of camera app, clearing the cache partition, setting default settings of the camera app, changed camera storage from SD card to internal & vice versa
Click to expand...
Click to collapse
Sucks no one responded to your post. I rooted my sons S7 Edge and sometime after it acquired the same issue yours has/has. I had another S7 Edge phone so I ended up rooting that one and giving it to him. I still have his old one with the camera fail issue but I've yet to try to figure out what caused it to happen. I know my response doesn't help with info or duration from OP post to reply, I just wanted to let you know that your post wasn't ignored by everyone. Unfortunately I have nothing substantial to contribute.
kanesglove said:
Sucks no one responded to your post. I rooted my sons S7 Edge and sometime after it acquired the same issue yours has/has. I had another S7 Edge phone so I ended up rooting that one and giving it to him. I still have his old one with the camera fail issue but I've yet to try to figure out what caused it to happen. I know my response doesn't help with info or duration from OP post to reply, I just wanted to let you know that your post wasn't ignored by everyone. Unfortunately I have nothing substantial to contribute.
Click to expand...
Click to collapse
So I ended up putting that phone back to stock then rooting it again and it had the exact same issue yours has. I did a clean root too and the issue is still present. From there I decided to again run it back to stock and this time do a nand erase all and repartition the device. After all was finished I checked the device and I'll be goddamned... it still has the same issue. So if the problem persists after all that reformatting is it safe to say that it's a hardware issue? I'm out of ideas. Sorry I couldn't help you.
kanesglove said:
So I ended up putting that phone back to stock then rooting it again and it had the exact same issue yours has. I did a clean root too and the issue is still present. From there I decided to again run it back to stock and this time do a nand erase all and repartition the device. After all was finished I checked the device and I'll be goddamned... it still has the same issue. So if the problem persists after all that reformatting is it safe to say that it's a hardware issue? I'm out of ideas. Sorry I couldn't help you.
Click to expand...
Click to collapse
you guys offer little information at all so this is why no one helps you. Maybe tell what firmware version you flashed what root version you did etc. There is a big difference between bootloader revB/11 and the others
Holy ****. Did I just get constructive suggestions from jrkruse?! Dude if you told me I could fix my phone by sucking a fart out of a wallaby's ass I'd do it cuz the advice came from you, and if there's one thing I know it's that you know your ****. You're ****in' awesome. I feel so special now. Ok sorry about that...
Well, I'm not too sure about the OP but I can tell you about the phone I have that seems to have the same issue.
My S7 Edge is a SM-G935V on android 7.0 on update 4BQK2. Prior to rooting I put everything to stock then I did a NAND erase and repartition. No issues with any of that.
I rooted my phone from this post
G935V Root Method. No Lag! No Heat!
G935V Root Method. No Lag! No Heat!
I AM NOT RESPONSIBLE FOR ANY OF YOUR ISSUES! ALL I CAN DO IS RECOMMEND A GOOD PSYCHOLOGIST! Hey guys. Stumbled on this by accident. I HAVE ABSOLUTELY NO IDEA WHY IT WORKS, BUT IT DOES. THE METHOD HAS BEEN TESTED BY ME AND A FEW OTHER PEOPLE HERE...
forum.xda-developers.com
which directs to your older method for gaining root privileges.
[DISCONTINUED] ROOT Method For Nougat
DISCONTINUED New Thread Found Here This Root Method For S7 Nougat Nougat_S7_Root_2_82_All_Carriers_V2.zip Includes Fingerprint Fix [Latest Verison] Nougat_S7_Root_2_81_All_Carriers_V2.zip Includes Fingerprint Fix Nougat_S7_Root_2_79_All.zip...
forum.xda-developers.com
I also flashed Unzip the Nougat_S7_Root_2_82_All_Carriers_V2.
Then I flashed the BL file in the BL slot from the G935U firmware with odin checking "Phone Bootloader Update". I used the BL file from G935UUES4BRA1 since it's the closest update for the U brand to the firmware this phone is on (G935VVRU4BQK2)
I'm aware that there are newer methods for gaining root access but I chose this method cuz I used it back in 2017-2018, I had read all the posts in the thread, and I knew it worked.
I currently have 3 S7 Edge phones all on the same firmware and build and are all rooted with the same combo method I just explained. The other 2 phones also have xposed installed and they both work well.. expect mine says weird stuff instead of the callers information. I think it only does it if they're a contact but in the notification tab it says an example like this 5556661234;verstat=No-TN-Validation. No clue how to fix that.
The phone that is having the same issue as the OP still had access to the private/secure folder when it was rooted; which I thought was weird cuz mine doesn't and from what I understood private mode gets disabled if the phone's rooted. Maybe it only gets disabled if you install xposed? I don't know. My son had the phone with the issue and it was his first smart phone and he dropped it a few times (with a case) so I was thinking it's an effect from something he downloaded from the play store (he's 20 now but pretty still very ignorant with android). Now I'm not sure if it's a software or hardware issue since the problem persisted after the NAND erase.
Something to note about my sons old phone also is that it has 2 thin pink lines running down one side of the screen (defective/dead pixels) and when the screen turns off it it flashes once before actually turning off. One time over the phone I tried troubleshooting the issue with him and he ended up being able to use his camera immediately after rebooting the phone though once he exited the camera app it wouldn't open again. We were trying a bunch of things, force closing any app I thought would be related to the issue. Not sure what allowed it work when it did, but even now right after a reboot the camera app still crashes.
This was long ago, I've since lost the phone. But, I was on the A bootloader and on OREO rooted using @/billa's method using an ENGboot file. I tried everything possible to get the camera to work including flashing back to stock but nothing helped. I just gave up finally. @kanesglove maybe try safely updating the firmware. Hope it helps

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